// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xae1d=['customField','push','variableName','customVariable','Variable','toLowerCase','queue','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/helpdesk/tickets/%d','catch','error','outbound','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Ticket\x20ID\x20is:','trigger:browser:url','unmanaged','lastevent','toUpperCase','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','redis','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','Caller\x20-\x20%s','calleridname','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','then','Ticket\x20created!','format','%s/api/v2/agents','length','Agent\x20found!','find','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','defaults','GET','map','forEach','string','nameField','content','type','idField'];(function(_0x10c899,_0x2f3145){var _0x333b79=function(_0x8fc7ec){while(--_0x8fc7ec){_0x10c899['push'](_0x10c899['shift']());}};_0x333b79(++_0x2f3145);}(_0xae1d,0x13f));var _0xdae1=function(_0x1753e0,_0x32ccd4){_0x1753e0=_0x1753e0-0x0;var _0xc9f908=_0xae1d[_0x1753e0];return _0xc9f908;};'use strict';var _=require(_0xdae1('0x0'));var rp=require(_0xdae1('0x1'));var md5=require(_0xdae1('0x2'));var util=require('util');var Redis=require(_0xdae1('0x3'));var intUtil=require(_0xdae1('0x4'));var config=require(_0xdae1('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xdae1('0x6')]=_['defaults'](config[_0xdae1('0x6')],{'host':_0xdae1('0x7'),'port':0x18eb});var io=require(_0xdae1('0x8'))(new Redis(config[_0xdae1('0x6')]));var headers={'Content-Type':_0xdae1('0x9'),'Accept':_0xdae1('0x9')};function emit(_0x2892cc,_0x56691b,_0xcc4e5e){io['to'](_0x2892cc)[_0xdae1('0xa')](_0x56691b,_0xcc4e5e);}function getTicket(_0xa9ba84,_0xf78276,_0x553069,_0x2fe275,_0x4d3e27){logger[_0xdae1('0xb')](_0xdae1('0xc'));var _0x54b67c=_['merge']({'responder_id':_0xf78276['id'],'requester_id':_0x553069['id'],'name':util['format'](_0xdae1('0xd'),_0x4d3e27[_0xdae1('0xe')]),'phone':_0x4d3e27[_0xdae1('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xdae1('0x10')](_0x2fe275[_0xdae1('0x11')],_0x4d3e27,'\x20'),'description':intUtil[_0xdae1('0x10')](_0x2fe275[_0xdae1('0x12')],_0x4d3e27,_0xdae1('0x13')),'tags':getTags(_0x2fe275[_0xdae1('0x14')],_0xdae1('0x15'))},getCustomFields(_0x2fe275[_0xdae1('0x16')],_0x4d3e27));_0x54b67c['custom_fields']=_[_0xdae1('0x17')](_[_0xdae1('0x18')](_0x54b67c[_0xdae1('0x19')],'id'),_0xdae1('0x1a'));return request({'uri':util['format'](_0xdae1('0x1b'),_0xa9ba84[_0xdae1('0x1c')]),'method':_0xdae1('0x1d'),'body':_0x54b67c})[_0xdae1('0x1e')](function(_0x198569){logger['info'](_0xdae1('0x1f'));return _0x198569;});}function getUser(_0x10953e,_0x57d644){if(intUtil['validateEmail'](_0x57d644)){return request({'uri':util[_0xdae1('0x20')](_0xdae1('0x21'),_0x10953e[_0xdae1('0x1c')]),'qs':{'email':_0x57d644}})['then'](function(_0x12809c){if(_0x12809c[_0xdae1('0x22')]){logger['info'](_0xdae1('0x23'));return _[_0xdae1('0x24')](_0x12809c,function(_0x57848a){return _0x57848a['contact']['email']===_0x57d644;});}else{logger[_0xdae1('0xb')](_0xdae1('0x25'));return request({'uri':util[_0xdae1('0x20')](_0xdae1('0x26'),_0x10953e[_0xdae1('0x1c')])})[_0xdae1('0x1e')](function(_0x1acd6a){logger[_0xdae1('0xb')](_0xdae1('0x27'));return _0x1acd6a;});}});}else{logger[_0xdae1('0xb')](_0xdae1('0x28'));return request({'uri':util[_0xdae1('0x20')](_0xdae1('0x26'),_0x10953e[_0xdae1('0x1c')])})[_0xdae1('0x1e')](function(_0x13e93f){logger[_0xdae1('0xb')](_0xdae1('0x27'));return _0x13e93f;});}}function getEndUser(_0x50f02f,_0x187f37,_0x53fa40){logger[_0xdae1('0xb')]('Searching\x20enduser\x20with\x20phone',_0x53fa40);return request({'uri':util[_0xdae1('0x20')](_0xdae1('0x29'),_0x50f02f[_0xdae1('0x1c')]),'qs':{'phone':_0x53fa40}})[_0xdae1('0x1e')](function(_0x297784){if(_0x297784[_0xdae1('0x22')]){logger[_0xdae1('0xb')](_0xdae1('0x2a'));return _[_0xdae1('0x24')](_0x297784,{'phone':_0x53fa40});}else{logger[_0xdae1('0xb')](_0xdae1('0x2b'));return request({'uri':util[_0xdae1('0x20')](_0xdae1('0x29'),_0x50f02f[_0xdae1('0x1c')]),'method':_0xdae1('0x1d'),'body':{'name':_0x187f37,'phone':_0x53fa40}})[_0xdae1('0x1e')](function(_0x4b0cb2){logger[_0xdae1('0xb')](_0xdae1('0x2c'));return _0x4b0cb2;});}});}function getAuth(_0x5347f2){return util['format'](_0xdae1('0x2d'),new Buffer(_0x5347f2[_0xdae1('0x2e')]+':X')[_0xdae1('0x2f')](_0xdae1('0x30')));}function request(_0x319020){logger[_0xdae1('0x31')](_0xdae1('0x32'),JSON[_0xdae1('0x33')](_0x319020));return rp(_[_0xdae1('0x34')](_0x319020,{'method':_0xdae1('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x440141,_0x5d64b2){var _0x35cc2f=[];if(_0x440141&&_0x440141[_0xdae1('0x22')]>0x0){_0x35cc2f=_[_0xdae1('0x36')](_0x440141,_0x5d64b2);}return _0x35cc2f;}function getCustomFields(_0x6e0232,_0x4d05d9){var _0x8ddbcf=[];var _0x45fdbf={'custom_fields':[]};if(_0x6e0232[_0xdae1('0x22')]>0x0){_[_0xdae1('0x37')](_0x6e0232,function(_0x1d276e){if(_0x1d276e['type']===_0xdae1('0x38')&&_0x1d276e['nameField']&&!_0x1d276e['customField']){_0x45fdbf[_0x1d276e[_0xdae1('0x39')]['toLowerCase']()]=_0x1d276e[_0xdae1('0x3a')]['toString']();}else if(_0x1d276e[_0xdae1('0x3b')]===_0xdae1('0x38')&&_0x1d276e[_0xdae1('0x3c')]&&_0x1d276e[_0xdae1('0x3d')]){_0x45fdbf[_0xdae1('0x19')][_0xdae1('0x3e')]({'id':_0x1d276e[_0xdae1('0x3c')],'value':_0x1d276e[_0xdae1('0x3a')][_0xdae1('0x2f')]()});}else if(_0x1d276e[_0xdae1('0x3b')]==='variable'&&_0x1d276e[_0xdae1('0x3f')]&&_0x1d276e['idField']&&_0x1d276e[_0xdae1('0x3d')]){_0x4d05d9[_0x1d276e[_0xdae1('0x3f')]]&&_0x45fdbf[_0xdae1('0x19')]['push']({'id':_0x1d276e[_0xdae1('0x3c')],'value':_0x4d05d9[_0x1d276e[_0xdae1('0x3f')]][_0xdae1('0x2f')]()});}else if(_0x1d276e[_0xdae1('0x3b')]===_0xdae1('0x40')&&_0x1d276e['Variable']&&_0x1d276e[_0xdae1('0x41')][_0xdae1('0x15')]&&_0x1d276e[_0xdae1('0x3c')]&&_0x1d276e[_0xdae1('0x3d')]){_0x4d05d9[_0x1d276e[_0xdae1('0x41')][_0xdae1('0x15')]['toLowerCase']()]&&_0x45fdbf['custom_fields'][_0xdae1('0x3e')]({'id':_0x1d276e['idField'],'value':_0x4d05d9[_0x1d276e[_0xdae1('0x41')]['name'][_0xdae1('0x42')]()][_0xdae1('0x2f')]()});}});}return _0x45fdbf;}exports[_0xdae1('0x43')]=function(_0x2cef1c,_0x46c332,_0x9795bf,_0x20a5a8,_0x455f97,_0x2e3f5a){var _0x45de30,_0x3faa5a;_0x2e3f5a[_0xdae1('0x1c')]=intUtil['stripTrailingSlash'](_0x2e3f5a[_0xdae1('0x1c')]);_0x2e3f5a['serverUrl']=intUtil['stripTrailingSlash'](_0x2e3f5a[_0xdae1('0x44')]);if(_0x455f97&&_0x455f97[_0xdae1('0x45')]){logger['info'](_0xdae1('0x46'),_0xdae1('0x47'));_0x46c332[_0xdae1('0x48')]=util['format'](_0xdae1('0x49'),_0x2e3f5a['serverUrl'],_0x46c332['uniqueid'],md5(_0x46c332[_0xdae1('0x4a')]));}else{_0x46c332[_0xdae1('0x48')]='';}headers[_0xdae1('0x4b')]=getAuth(_0x2e3f5a);return getUser(_0x2e3f5a,_0x20a5a8[_0xdae1('0x4c')])[_0xdae1('0x1e')](function(_0x39dc81){_0x45de30=_0x39dc81;logger[_0xdae1('0xb')](_0xdae1('0x4d'),_0x45de30['id']);return getEndUser(_0x2e3f5a,_0x46c332[_0xdae1('0xe')],_0x46c332[_0xdae1('0xf')]);})['then'](function(_0x59576c){_0x3faa5a=_0x59576c;logger[_0xdae1('0xb')](_0xdae1('0x4e'),_0x3faa5a['id']);return getTicket(_0x2e3f5a,_0x45de30,_0x3faa5a,_0x9795bf,_0x46c332);})[_0xdae1('0x1e')](function(_0x13f5d9){if(_0x13f5d9&&_0x13f5d9['id']){logger[_0xdae1('0xb')](_0xdae1('0x1f'));logger[_0xdae1('0xb')]('The\x20Ticket\x20ID\x20is:',_0x13f5d9['id']);logger[_0xdae1('0xb')]('[QUEUE]',_0xdae1('0x4f'));emit(util[_0xdae1('0x20')](_0xdae1('0x50'),_0x20a5a8[_0xdae1('0x15')]),'trigger:browser:url',{'uri':util[_0xdae1('0x20')](_0xdae1('0x51'),_0x2e3f5a[_0xdae1('0x1c')],_0x13f5d9['id'])});}})[_0xdae1('0x52')](function(_0x332c7d){logger[_0xdae1('0x53')](_0xdae1('0x46'),JSON[_0xdae1('0x33')](_0x332c7d));});};exports[_0xdae1('0x54')]=function(_0xbb0ee1,_0x55468b,_0x3a53b0,_0x45519d,_0x10c75e,_0x52225f,_0x24da41){var _0x370f81,_0x2a4a6e;_0x52225f[_0xdae1('0x1c')]=intUtil[_0xdae1('0x55')](_0x52225f[_0xdae1('0x1c')]);_0x52225f[_0xdae1('0x44')]=intUtil[_0xdae1('0x55')](_0x52225f[_0xdae1('0x44')]);if(_0x24da41&&_0x24da41[_0xdae1('0x56')]&&_0x24da41['recordingFormat']!==_0xdae1('0x57')){logger[_0xdae1('0xb')](_0xdae1('0x58'),_0xdae1('0x47'));_0x55468b[_0xdae1('0x48')]=util[_0xdae1('0x20')](_0xdae1('0x49'),_0x52225f['serverUrl'],_0x55468b['uniqueid'],md5(_0x55468b[_0xdae1('0x4a')]));}headers[_0xdae1('0x4b')]=getAuth(_0x52225f);return getUser(_0x52225f,_0x45519d[_0xdae1('0x4c')])['then'](function(_0x1ff22e){_0x370f81=_0x1ff22e;logger[_0xdae1('0xb')](_0xdae1('0x4d'),_0x370f81['id']);return getEndUser(_0x52225f,_0x55468b[_0xdae1('0x59')],_0x55468b['destcalleridnum']);})['then'](function(_0xae0cf9){_0x2a4a6e=_0xae0cf9;logger[_0xdae1('0xb')]('The\x20Enduser\x20ID\x20is:',_0x2a4a6e['id']);return getTicket(_0x52225f,_0x370f81,_0x2a4a6e,_0x3a53b0,_0x55468b);})[_0xdae1('0x1e')](function(_0x4afb6a){if(_0x4afb6a&&_0x4afb6a['id']){logger[_0xdae1('0xb')]('Ticket\x20created!');logger[_0xdae1('0xb')](_0xdae1('0x5a'),_0x4afb6a['id']);logger['info'](_0xdae1('0x58'),_0xdae1('0x4f'));emit(util[_0xdae1('0x20')](_0xdae1('0x50'),_0x45519d['name']),_0xdae1('0x5b'),{'uri':util[_0xdae1('0x20')]('%s/helpdesk/tickets/%d',_0x52225f['remoteUri'],_0x4afb6a['id'])});}})['catch'](function(_0x3b21ad){logger[_0xdae1('0x53')](_0xdae1('0x58'),JSON[_0xdae1('0x33')](_0x3b21ad));});};exports[_0xdae1('0x5c')]=function(_0x588296,_0x30ae8b,_0x5eaf43,_0x209c5a,_0x2aab54,_0x244bfe){var _0x487b53,_0x15a62c;_0x244bfe[_0xdae1('0x1c')]=intUtil[_0xdae1('0x55')](_0x244bfe[_0xdae1('0x1c')]);_0x244bfe[_0xdae1('0x44')]=intUtil['stripTrailingSlash'](_0x244bfe['serverUrl']);if(_0x2aab54&&_0x2aab54[_0xdae1('0x45')]){logger[_0xdae1('0xb')]('['+_0x30ae8b[_0xdae1('0x5d')][_0xdae1('0x5e')]()+']','Recording\x20is\x20enabled!');_0x30ae8b[_0xdae1('0x48')]=util[_0xdae1('0x20')](_0xdae1('0x49'),_0x244bfe[_0xdae1('0x44')],_0x30ae8b[_0xdae1('0x4a')],md5(_0x30ae8b[_0xdae1('0x4a')]));}else{_0x30ae8b[_0xdae1('0x48')]='';}headers[_0xdae1('0x4b')]=getAuth(_0x244bfe);return getUser(_0x244bfe,'')[_0xdae1('0x1e')](function(_0x3b32a7){_0x487b53=_0x3b32a7;logger[_0xdae1('0xb')]('The\x20User\x20ID\x20is:',_0x487b53['id']);return getEndUser(_0x244bfe,_0x30ae8b[_0xdae1('0xe')],_0x30ae8b[_0xdae1('0xf')]);})[_0xdae1('0x1e')](function(_0x594b8b){_0x15a62c=_0x594b8b;logger[_0xdae1('0xb')](_0xdae1('0x4e'),_0x15a62c['id']);return getTicket(_0x244bfe,_0x487b53,_0x15a62c,_0x5eaf43,_0x30ae8b);})[_0xdae1('0x1e')](function(_0xbbb229){if(_0xbbb229){logger[_0xdae1('0xb')](_0xdae1('0x1f'));logger['info'](_0xdae1('0x5a'),_0xbbb229['id']);}})['catch'](function(_0x38798f){logger[_0xdae1('0x53')]('['+_0x30ae8b['lastevent'][_0xdae1('0x5e')]()+']',JSON['stringify'](_0x38798f));});};
\ No newline at end of file
+var _0x4bac=['variable','push','variableName','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','The\x20Ticket\x20ID\x20is:','[QUEUE]','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','toUpperCase','Authorization','lastevent','lodash','request-promise','md5','./util','../../../../config/environment','freshdesk','redis','defaults','localhost','application/json','emit','Creating\x20new\x20ticket...','format','Caller\x20-\x20%s','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','%s/api/v2/tickets','remoteUri','POST','then','info','Ticket\x20created!','validateEmail','Agent\x20found!','contact','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','debug','[HTTP]','stringify','length','forEach','type','string','nameField','customField','toLowerCase','content','toString','idField'];(function(_0x23214b,_0xd53a83){var _0x459519=function(_0x508db6){while(--_0x508db6){_0x23214b['push'](_0x23214b['shift']());}};_0x459519(++_0xd53a83);}(_0x4bac,0xd3));var _0xc4ba=function(_0x351a22,_0x4d026d){_0x351a22=_0x351a22-0x0;var _0x4492b6=_0x4bac[_0x351a22];return _0x4492b6;};'use strict';var _=require(_0xc4ba('0x0'));var rp=require(_0xc4ba('0x1'));var md5=require(_0xc4ba('0x2'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0xc4ba('0x3'));var config=require(_0xc4ba('0x4'));var logger=require('../../../../config/logger')(_0xc4ba('0x5'));config[_0xc4ba('0x6')]=_[_0xc4ba('0x7')](config['redis'],{'host':_0xc4ba('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xc4ba('0x6')]));var headers={'Content-Type':_0xc4ba('0x9'),'Accept':_0xc4ba('0x9')};function emit(_0x2d35ea,_0x2b6644,_0x5b7cd5){io['to'](_0x2d35ea)[_0xc4ba('0xa')](_0x2b6644,_0x5b7cd5);}function getTicket(_0x7b68fc,_0x692777,_0x3e8840,_0x13aabf,_0x226e73){logger['info'](_0xc4ba('0xb'));var _0x276ddc=_['merge']({'responder_id':_0x692777['id'],'requester_id':_0x3e8840['id'],'name':util[_0xc4ba('0xc')](_0xc4ba('0xd'),_0x226e73['calleridname']),'phone':_0x226e73[_0xc4ba('0xe')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xc4ba('0xf')](_0x13aabf[_0xc4ba('0x10')],_0x226e73,'\x20'),'description':intUtil[_0xc4ba('0xf')](_0x13aabf[_0xc4ba('0x11')],_0x226e73,_0xc4ba('0x12')),'tags':getTags(_0x13aabf[_0xc4ba('0x13')],_0xc4ba('0x14'))},getCustomFields(_0x13aabf[_0xc4ba('0x15')],_0x226e73));_0x276ddc[_0xc4ba('0x16')]=_[_0xc4ba('0x17')](_['keyBy'](_0x276ddc[_0xc4ba('0x16')],'id'),'value');return request({'uri':util[_0xc4ba('0xc')](_0xc4ba('0x18'),_0x7b68fc[_0xc4ba('0x19')]),'method':_0xc4ba('0x1a'),'body':_0x276ddc})[_0xc4ba('0x1b')](function(_0x430fca){logger[_0xc4ba('0x1c')](_0xc4ba('0x1d'));return _0x430fca;});}function getUser(_0x38ac72,_0x468d2a){if(intUtil[_0xc4ba('0x1e')](_0x468d2a)){return request({'uri':util['format']('%s/api/v2/agents',_0x38ac72[_0xc4ba('0x19')]),'qs':{'email':_0x468d2a}})[_0xc4ba('0x1b')](function(_0x231d42){if(_0x231d42['length']){logger[_0xc4ba('0x1c')](_0xc4ba('0x1f'));return _['find'](_0x231d42,function(_0x4c48b7){return _0x4c48b7[_0xc4ba('0x20')]['email']===_0x468d2a;});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc4ba('0xc')](_0xc4ba('0x21'),_0x38ac72[_0xc4ba('0x19')])})['then'](function(_0x4486f1){logger[_0xc4ba('0x1c')]('Admin\x20account\x20selected.');return _0x4486f1;});}});}else{logger['info'](_0xc4ba('0x22'));return request({'uri':util['format'](_0xc4ba('0x21'),_0x38ac72['remoteUri'])})[_0xc4ba('0x1b')](function(_0x17ad6b){logger[_0xc4ba('0x1c')](_0xc4ba('0x23'));return _0x17ad6b;});}}function getEndUser(_0x41214b,_0x2c6dfc,_0x3ffbda){logger[_0xc4ba('0x1c')](_0xc4ba('0x24'),_0x3ffbda);return request({'uri':util['format'](_0xc4ba('0x25'),_0x41214b[_0xc4ba('0x19')]),'qs':{'phone':_0x3ffbda}})[_0xc4ba('0x1b')](function(_0x3d3b9b){if(_0x3d3b9b['length']){logger[_0xc4ba('0x1c')]('Enduser\x20found!');return _[_0xc4ba('0x26')](_0x3d3b9b,{'phone':_0x3ffbda});}else{logger[_0xc4ba('0x1c')](_0xc4ba('0x27'));return request({'uri':util['format']('%s/api/v2/contacts',_0x41214b[_0xc4ba('0x19')]),'method':'POST','body':{'name':_0x2c6dfc,'phone':_0x3ffbda}})[_0xc4ba('0x1b')](function(_0x1ab1b0){logger[_0xc4ba('0x1c')](_0xc4ba('0x28'));return _0x1ab1b0;});}});}function getAuth(_0x1e315f){return util[_0xc4ba('0xc')](_0xc4ba('0x29'),new Buffer(_0x1e315f[_0xc4ba('0x2a')]+':X')['toString']('base64'));}function request(_0x535382){logger[_0xc4ba('0x2b')](_0xc4ba('0x2c'),JSON[_0xc4ba('0x2d')](_0x535382));return rp(_[_0xc4ba('0x7')](_0x535382,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x26d02a,_0x857db9){var _0x20a500=[];if(_0x26d02a&&_0x26d02a['length']>0x0){_0x20a500=_['map'](_0x26d02a,_0x857db9);}return _0x20a500;}function getCustomFields(_0x2dfea3,_0x46b022){var _0x20a220=[];var _0x3bcace={'custom_fields':[]};if(_0x2dfea3[_0xc4ba('0x2e')]>0x0){_[_0xc4ba('0x2f')](_0x2dfea3,function(_0x55d1af){if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x31')&&_0x55d1af[_0xc4ba('0x32')]&&!_0x55d1af[_0xc4ba('0x33')]){_0x3bcace[_0x55d1af['nameField'][_0xc4ba('0x34')]()]=_0x55d1af[_0xc4ba('0x35')][_0xc4ba('0x36')]();}else if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x31')&&_0x55d1af[_0xc4ba('0x37')]&&_0x55d1af[_0xc4ba('0x33')]){_0x3bcace[_0xc4ba('0x16')]['push']({'id':_0x55d1af[_0xc4ba('0x37')],'value':_0x55d1af[_0xc4ba('0x35')][_0xc4ba('0x36')]()});}else if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x38')&&_0x55d1af['variableName']&&_0x55d1af['idField']&&_0x55d1af[_0xc4ba('0x33')]){_0x46b022[_0x55d1af['variableName']]&&_0x3bcace[_0xc4ba('0x16')][_0xc4ba('0x39')]({'id':_0x55d1af[_0xc4ba('0x37')],'value':_0x46b022[_0x55d1af[_0xc4ba('0x3a')]][_0xc4ba('0x36')]()});}else if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x3b')&&_0x55d1af[_0xc4ba('0x3c')]&&_0x55d1af[_0xc4ba('0x3c')]['name']&&_0x55d1af[_0xc4ba('0x37')]&&_0x55d1af[_0xc4ba('0x33')]){_0x46b022[_0x55d1af[_0xc4ba('0x3c')][_0xc4ba('0x14')]['toLowerCase']()]&&_0x3bcace['custom_fields'][_0xc4ba('0x39')]({'id':_0x55d1af['idField'],'value':_0x46b022[_0x55d1af['Variable'][_0xc4ba('0x14')][_0xc4ba('0x34')]()][_0xc4ba('0x36')]()});}});}return _0x3bcace;}exports['queue']=function(_0x1b72c0,_0x281b8d,_0x1f7e3b,_0x335bc3,_0x27924f,_0x1f585e){var _0x10f0f7,_0x5a04e7;_0x1f585e[_0xc4ba('0x19')]=intUtil[_0xc4ba('0x3d')](_0x1f585e[_0xc4ba('0x19')]);_0x1f585e[_0xc4ba('0x3e')]=intUtil[_0xc4ba('0x3d')](_0x1f585e[_0xc4ba('0x3e')]);if(_0x27924f&&_0x27924f[_0xc4ba('0x3f')]){logger[_0xc4ba('0x1c')]('[QUEUE]',_0xc4ba('0x40'));_0x281b8d[_0xc4ba('0x41')]=util[_0xc4ba('0xc')](_0xc4ba('0x42'),_0x1f585e[_0xc4ba('0x3e')],_0x281b8d[_0xc4ba('0x43')],md5(_0x281b8d[_0xc4ba('0x43')]));}else{_0x281b8d['recordingURL']='';}headers['Authorization']=getAuth(_0x1f585e);return getUser(_0x1f585e,_0x335bc3[_0xc4ba('0x44')])[_0xc4ba('0x1b')](function(_0x2284b2){_0x10f0f7=_0x2284b2;logger[_0xc4ba('0x1c')]('The\x20User\x20ID\x20is:',_0x10f0f7['id']);return getEndUser(_0x1f585e,_0x281b8d[_0xc4ba('0x45')],_0x281b8d[_0xc4ba('0xe')]);})[_0xc4ba('0x1b')](function(_0x5c0a4d){_0x5a04e7=_0x5c0a4d;logger[_0xc4ba('0x1c')]('The\x20Enduser\x20ID\x20is:',_0x5a04e7['id']);return getTicket(_0x1f585e,_0x10f0f7,_0x5a04e7,_0x1f7e3b,_0x281b8d);})[_0xc4ba('0x1b')](function(_0x16b2e3){if(_0x16b2e3&&_0x16b2e3['id']){logger[_0xc4ba('0x1c')]('Ticket\x20created!');logger[_0xc4ba('0x1c')](_0xc4ba('0x46'),_0x16b2e3['id']);logger[_0xc4ba('0x1c')](_0xc4ba('0x47'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc4ba('0xc')](_0xc4ba('0x48'),_0x335bc3[_0xc4ba('0x14')]),_0xc4ba('0x49'),{'uri':util[_0xc4ba('0xc')](_0xc4ba('0x4a'),_0x1f585e[_0xc4ba('0x19')],_0x16b2e3['id'])});}})[_0xc4ba('0x4b')](function(_0x28cd44){logger[_0xc4ba('0x4c')](_0xc4ba('0x47'),JSON[_0xc4ba('0x2d')](_0x28cd44));});};exports[_0xc4ba('0x4d')]=function(_0x13b308,_0x34a11c,_0x5de7df,_0xacd8d1,_0x478c31,_0x2317c1,_0x1bcebe){var _0x517fb9,_0x46dc11;_0x2317c1['remoteUri']=intUtil[_0xc4ba('0x3d')](_0x2317c1['remoteUri']);_0x2317c1['serverUrl']=intUtil[_0xc4ba('0x3d')](_0x2317c1['serverUrl']);if(_0x1bcebe&&_0x1bcebe['recordingFormat']&&_0x1bcebe[_0xc4ba('0x4e')]!==_0xc4ba('0x4f')){logger[_0xc4ba('0x1c')](_0xc4ba('0x50'),_0xc4ba('0x40'));_0x34a11c[_0xc4ba('0x41')]=util[_0xc4ba('0xc')](_0xc4ba('0x42'),_0x2317c1[_0xc4ba('0x3e')],_0x34a11c[_0xc4ba('0x43')],md5(_0x34a11c['uniqueid']));}headers['Authorization']=getAuth(_0x2317c1);return getUser(_0x2317c1,_0xacd8d1[_0xc4ba('0x44')])[_0xc4ba('0x1b')](function(_0x3080eb){_0x517fb9=_0x3080eb;logger['info'](_0xc4ba('0x51'),_0x517fb9['id']);return getEndUser(_0x2317c1,_0x34a11c[_0xc4ba('0x52')],_0x34a11c[_0xc4ba('0x53')]);})[_0xc4ba('0x1b')](function(_0x47333a){_0x46dc11=_0x47333a;logger['info'](_0xc4ba('0x54'),_0x46dc11['id']);return getTicket(_0x2317c1,_0x517fb9,_0x46dc11,_0x5de7df,_0x34a11c);})[_0xc4ba('0x1b')](function(_0x222e03){if(_0x222e03&&_0x222e03['id']){logger[_0xc4ba('0x1c')](_0xc4ba('0x1d'));logger[_0xc4ba('0x1c')](_0xc4ba('0x46'),_0x222e03['id']);logger[_0xc4ba('0x1c')]('[OUTBOUND]',_0xc4ba('0x55'));emit(util[_0xc4ba('0xc')](_0xc4ba('0x48'),_0xacd8d1[_0xc4ba('0x14')]),_0xc4ba('0x49'),{'uri':util['format'](_0xc4ba('0x4a'),_0x2317c1['remoteUri'],_0x222e03['id'])});}})[_0xc4ba('0x4b')](function(_0x4c4592){logger[_0xc4ba('0x4c')](_0xc4ba('0x50'),JSON[_0xc4ba('0x2d')](_0x4c4592));});};exports['unmanaged']=function(_0x2a9c52,_0x5ce454,_0x4953f0,_0x422ec9,_0x320620,_0x2282c5){var _0x239dac,_0x3f3726;_0x2282c5[_0xc4ba('0x19')]=intUtil[_0xc4ba('0x3d')](_0x2282c5[_0xc4ba('0x19')]);_0x2282c5['serverUrl']=intUtil['stripTrailingSlash'](_0x2282c5[_0xc4ba('0x3e')]);if(_0x320620&&_0x320620[_0xc4ba('0x3f')]){logger[_0xc4ba('0x1c')]('['+_0x5ce454['lastevent'][_0xc4ba('0x56')]()+']',_0xc4ba('0x40'));_0x5ce454['recordingURL']=util[_0xc4ba('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2282c5[_0xc4ba('0x3e')],_0x5ce454[_0xc4ba('0x43')],md5(_0x5ce454[_0xc4ba('0x43')]));}else{_0x5ce454[_0xc4ba('0x41')]='';}headers[_0xc4ba('0x57')]=getAuth(_0x2282c5);return getUser(_0x2282c5,'')[_0xc4ba('0x1b')](function(_0x539714){_0x239dac=_0x539714;logger[_0xc4ba('0x1c')]('The\x20User\x20ID\x20is:',_0x239dac['id']);return getEndUser(_0x2282c5,_0x5ce454[_0xc4ba('0x45')],_0x5ce454[_0xc4ba('0xe')]);})[_0xc4ba('0x1b')](function(_0x6fa415){_0x3f3726=_0x6fa415;logger['info'](_0xc4ba('0x54'),_0x3f3726['id']);return getTicket(_0x2282c5,_0x239dac,_0x3f3726,_0x4953f0,_0x5ce454);})[_0xc4ba('0x1b')](function(_0x1ec779){if(_0x1ec779){logger[_0xc4ba('0x1c')](_0xc4ba('0x1d'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x1ec779['id']);}})[_0xc4ba('0x4b')](function(_0x4dbf26){logger[_0xc4ba('0x4c')]('['+_0x5ce454[_0xc4ba('0x58')][_0xc4ba('0x56')]()+']',JSON[_0xc4ba('0x2d')](_0x4dbf26));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff