// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x52a0=['The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','destcalleridnum','[OUTBOUND]','error','unmanaged','lastevent','toUpperCase','catch','lodash','request-promise','md5','ioredis','../../../../config/environment','../../../../config/logger','freshdesk','defaults','redis','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','custom_fields','keyBy','value','remoteUri','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','apiKey','base64','debug','[HTTP]','stringify','GET','string','nameField','customField','toLowerCase','toString','type','idField','push','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:'];(function(_0x3bed62,_0x323924){var _0x4c9e4a=function(_0x5c74e1){while(--_0x5c74e1){_0x3bed62['push'](_0x3bed62['shift']());}};_0x4c9e4a(++_0x323924);}(_0x52a0,0xbd));var _0x052a=function(_0xea81a1,_0xb28e9e){_0xea81a1=_0xea81a1-0x0;var _0x2cd030=_0x52a0[_0xea81a1];return _0x2cd030;};'use strict';var _=require(_0x052a('0x0'));var rp=require(_0x052a('0x1'));var md5=require(_0x052a('0x2'));var util=require('util');var Redis=require(_0x052a('0x3'));var intUtil=require('./util');var config=require(_0x052a('0x4'));var logger=require(_0x052a('0x5'))(_0x052a('0x6'));config['redis']=_[_0x052a('0x7')](config[_0x052a('0x8')],{'host':_0x052a('0x9'),'port':0x18eb});var io=require(_0x052a('0xa'))(new Redis(config[_0x052a('0x8')]));var headers={'Content-Type':_0x052a('0xb'),'Accept':_0x052a('0xb')};function emit(_0x45ff94,_0xc5f1e3,_0xa8ed3d){io['to'](_0x45ff94)['emit'](_0xc5f1e3,_0xa8ed3d);}function getTicket(_0x25916a,_0x43b540,_0xbd1f24,_0x379daa,_0x581562){logger[_0x052a('0xc')](_0x052a('0xd'));var _0x4fccdf=_[_0x052a('0xe')]({'responder_id':_0x43b540['id'],'requester_id':_0xbd1f24['id'],'name':util[_0x052a('0xf')](_0x052a('0x10'),_0x581562['calleridname']),'phone':_0x581562[_0x052a('0x11')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x379daa['Subjects'],_0x581562,'\x20'),'description':intUtil[_0x052a('0x12')](_0x379daa[_0x052a('0x13')],_0x581562,_0x052a('0x14')),'tags':getTags(_0x379daa[_0x052a('0x15')],_0x052a('0x16'))},getCustomFields(_0x379daa[_0x052a('0x17')],_0x581562));_0x4fccdf[_0x052a('0x18')]=_['mapValues'](_[_0x052a('0x19')](_0x4fccdf[_0x052a('0x18')],'id'),_0x052a('0x1a'));return request({'uri':util[_0x052a('0xf')]('%s/api/v2/tickets',_0x25916a[_0x052a('0x1b')]),'method':'POST','body':_0x4fccdf})[_0x052a('0x1c')](function(_0x2008a3){logger[_0x052a('0xc')](_0x052a('0x1d'));return _0x2008a3;});}function getUser(_0xe54bfe,_0x288def){if(intUtil[_0x052a('0x1e')](_0x288def)){return request({'uri':util['format'](_0x052a('0x1f'),_0xe54bfe[_0x052a('0x1b')]),'qs':{'email':_0x288def}})[_0x052a('0x1c')](function(_0x26f133){if(_0x26f133['length']){logger[_0x052a('0xc')](_0x052a('0x20'));return _[_0x052a('0x21')](_0x26f133,function(_0x155871){return _0x155871['contact'][_0x052a('0x22')]===_0x288def;});}else{logger[_0x052a('0xc')](_0x052a('0x23'));return request({'uri':util[_0x052a('0xf')]('%s/api/v2/agents/me',_0xe54bfe[_0x052a('0x1b')])})[_0x052a('0x1c')](function(_0x474e8f){logger['info'](_0x052a('0x24'));return _0x474e8f;});}});}else{logger['info'](_0x052a('0x25'));return request({'uri':util[_0x052a('0xf')]('%s/api/v2/agents/me',_0xe54bfe['remoteUri'])})['then'](function(_0x16bb60){logger[_0x052a('0xc')](_0x052a('0x24'));return _0x16bb60;});}}function getEndUser(_0x35f854,_0x564088,_0x13a364){logger[_0x052a('0xc')](_0x052a('0x26'),_0x13a364);return request({'uri':util[_0x052a('0xf')](_0x052a('0x27'),_0x35f854[_0x052a('0x1b')]),'qs':{'phone':_0x13a364}})['then'](function(_0x549786){if(_0x549786[_0x052a('0x28')]){logger[_0x052a('0xc')](_0x052a('0x29'));return _[_0x052a('0x21')](_0x549786,{'phone':_0x13a364});}else{logger[_0x052a('0xc')](_0x052a('0x2a'));return request({'uri':util['format']('%s/api/v2/contacts',_0x35f854['remoteUri']),'method':'POST','body':{'name':_0x564088,'phone':_0x13a364}})['then'](function(_0x50ad5b){logger[_0x052a('0xc')](_0x052a('0x2b'));return _0x50ad5b;});}});}function getAuth(_0x8f5e28){return util['format']('Basic\x20%s',new Buffer(_0x8f5e28[_0x052a('0x2c')]+':X')['toString'](_0x052a('0x2d')));}function request(_0x32f792){logger[_0x052a('0x2e')](_0x052a('0x2f'),JSON[_0x052a('0x30')](_0x32f792));return rp(_['defaults'](_0x32f792,{'method':_0x052a('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x4f23f6,_0x1a3593){var _0x55d722=[];if(_0x4f23f6&&_0x4f23f6[_0x052a('0x28')]>0x0){_0x55d722=_['map'](_0x4f23f6,_0x1a3593);}return _0x55d722;}function getCustomFields(_0x3755f9,_0x26499c){var _0x4cde2=[];var _0x27e0b5={'custom_fields':[]};if(_0x3755f9[_0x052a('0x28')]>0x0){_['forEach'](_0x3755f9,function(_0x5313a2){if(_0x5313a2['type']===_0x052a('0x32')&&_0x5313a2[_0x052a('0x33')]&&!_0x5313a2[_0x052a('0x34')]){_0x27e0b5[_0x5313a2[_0x052a('0x33')][_0x052a('0x35')]()]=_0x5313a2['content'][_0x052a('0x36')]();}else if(_0x5313a2[_0x052a('0x37')]===_0x052a('0x32')&&_0x5313a2[_0x052a('0x38')]&&_0x5313a2['customField']){_0x27e0b5[_0x052a('0x18')][_0x052a('0x39')]({'id':_0x5313a2['idField'],'value':_0x5313a2['content'][_0x052a('0x36')]()});}else if(_0x5313a2[_0x052a('0x37')]===_0x052a('0x3a')&&_0x5313a2['variableName']&&_0x5313a2[_0x052a('0x38')]&&_0x5313a2['customField']){_0x26499c[_0x5313a2[_0x052a('0x3b')]]&&_0x27e0b5[_0x052a('0x18')][_0x052a('0x39')]({'id':_0x5313a2[_0x052a('0x38')],'value':_0x26499c[_0x5313a2[_0x052a('0x3b')]][_0x052a('0x36')]()});}else if(_0x5313a2[_0x052a('0x37')]===_0x052a('0x3c')&&_0x5313a2['Variable']&&_0x5313a2[_0x052a('0x3d')][_0x052a('0x16')]&&_0x5313a2[_0x052a('0x38')]&&_0x5313a2[_0x052a('0x34')]){_0x26499c[_0x5313a2[_0x052a('0x3d')][_0x052a('0x16')]['toLowerCase']()]&&_0x27e0b5[_0x052a('0x18')][_0x052a('0x39')]({'id':_0x5313a2[_0x052a('0x38')],'value':_0x26499c[_0x5313a2[_0x052a('0x3d')][_0x052a('0x16')]['toLowerCase']()]['toString']()});}});}return _0x27e0b5;}exports[_0x052a('0x3e')]=function(_0x4b852c,_0x1d6a3d,_0x569971,_0x25a9db,_0x6dda1d,_0x494647){var _0x134f08,_0x3a7989;_0x494647[_0x052a('0x1b')]=intUtil[_0x052a('0x3f')](_0x494647[_0x052a('0x1b')]);_0x494647[_0x052a('0x40')]=intUtil[_0x052a('0x3f')](_0x494647[_0x052a('0x40')]);if(_0x6dda1d&&_0x6dda1d[_0x052a('0x41')]){logger[_0x052a('0xc')](_0x052a('0x42'),_0x052a('0x43'));_0x1d6a3d[_0x052a('0x44')]=util[_0x052a('0xf')](_0x052a('0x45'),_0x494647['serverUrl'],_0x1d6a3d[_0x052a('0x46')],md5(_0x1d6a3d[_0x052a('0x46')]));}else{_0x1d6a3d[_0x052a('0x44')]='';}headers[_0x052a('0x47')]=getAuth(_0x494647);return getUser(_0x494647,_0x25a9db[_0x052a('0x22')])[_0x052a('0x1c')](function(_0x3b096a){_0x134f08=_0x3b096a;logger[_0x052a('0xc')](_0x052a('0x48'),_0x134f08['id']);return getEndUser(_0x494647,_0x1d6a3d[_0x052a('0x49')],_0x1d6a3d[_0x052a('0x11')]);})[_0x052a('0x1c')](function(_0x6409ed){_0x3a7989=_0x6409ed;logger[_0x052a('0xc')](_0x052a('0x4a'),_0x3a7989['id']);return getTicket(_0x494647,_0x134f08,_0x3a7989,_0x569971,_0x1d6a3d);})[_0x052a('0x1c')](function(_0x2b2bce){if(_0x2b2bce&&_0x2b2bce['id']){logger['info'](_0x052a('0x1d'));logger['info'](_0x052a('0x4b'),_0x2b2bce['id']);logger['info']('[QUEUE]',_0x052a('0x4c'));emit(util[_0x052a('0xf')]('user:%s',_0x25a9db['name']),_0x052a('0x4d'),{'uri':util[_0x052a('0xf')]('%s/helpdesk/tickets/%d',_0x494647[_0x052a('0x1b')],_0x2b2bce['id'])});}})['catch'](function(_0xab2d28){logger['error']('[QUEUE]',JSON[_0x052a('0x30')](_0xab2d28));});};exports[_0x052a('0x4e')]=function(_0x322604,_0x19379b,_0x19beb8,_0x563bbf,_0x57ed06,_0x4c8e7a,_0x2fb536){var _0x3e5a82,_0x4c6dff;_0x4c8e7a[_0x052a('0x1b')]=intUtil[_0x052a('0x3f')](_0x4c8e7a[_0x052a('0x1b')]);_0x4c8e7a['serverUrl']=intUtil['stripTrailingSlash'](_0x4c8e7a[_0x052a('0x40')]);if(_0x2fb536&&_0x2fb536[_0x052a('0x4f')]&&_0x2fb536[_0x052a('0x4f')]!==_0x052a('0x50')){logger[_0x052a('0xc')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x19379b[_0x052a('0x44')]=util[_0x052a('0xf')](_0x052a('0x45'),_0x4c8e7a['serverUrl'],_0x19379b['uniqueid'],md5(_0x19379b[_0x052a('0x46')]));}headers[_0x052a('0x47')]=getAuth(_0x4c8e7a);return getUser(_0x4c8e7a,_0x563bbf[_0x052a('0x22')])[_0x052a('0x1c')](function(_0x5ae9ff){_0x3e5a82=_0x5ae9ff;logger[_0x052a('0xc')]('The\x20User\x20ID\x20is:',_0x3e5a82['id']);return getEndUser(_0x4c8e7a,_0x19379b['destcalleridname'],_0x19379b[_0x052a('0x51')]);})[_0x052a('0x1c')](function(_0xbfa476){_0x4c6dff=_0xbfa476;logger[_0x052a('0xc')](_0x052a('0x4a'),_0x4c6dff['id']);return getTicket(_0x4c8e7a,_0x3e5a82,_0x4c6dff,_0x19beb8,_0x19379b);})['then'](function(_0x3e6907){if(_0x3e6907&&_0x3e6907['id']){logger[_0x052a('0xc')](_0x052a('0x1d'));logger[_0x052a('0xc')](_0x052a('0x4b'),_0x3e6907['id']);logger[_0x052a('0xc')](_0x052a('0x52'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x052a('0xf')]('user:%s',_0x563bbf[_0x052a('0x16')]),_0x052a('0x4d'),{'uri':util[_0x052a('0xf')]('%s/helpdesk/tickets/%d',_0x4c8e7a['remoteUri'],_0x3e6907['id'])});}})['catch'](function(_0x2eb546){logger[_0x052a('0x53')]('[OUTBOUND]',JSON[_0x052a('0x30')](_0x2eb546));});};exports[_0x052a('0x54')]=function(_0x238198,_0x16f48c,_0x25e472,_0x4b5385,_0x2a186d,_0xb82551){var _0x2f2eef,_0x592826;_0xb82551[_0x052a('0x1b')]=intUtil['stripTrailingSlash'](_0xb82551[_0x052a('0x1b')]);_0xb82551['serverUrl']=intUtil[_0x052a('0x3f')](_0xb82551[_0x052a('0x40')]);if(_0x2a186d&&_0x2a186d['monitor_format']){logger[_0x052a('0xc')]('['+_0x16f48c[_0x052a('0x55')][_0x052a('0x56')]()+']',_0x052a('0x43'));_0x16f48c[_0x052a('0x44')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xb82551[_0x052a('0x40')],_0x16f48c[_0x052a('0x46')],md5(_0x16f48c[_0x052a('0x46')]));}else{_0x16f48c[_0x052a('0x44')]='';}headers['Authorization']=getAuth(_0xb82551);return getUser(_0xb82551,'')['then'](function(_0x69eeda){_0x2f2eef=_0x69eeda;logger[_0x052a('0xc')]('The\x20User\x20ID\x20is:',_0x2f2eef['id']);return getEndUser(_0xb82551,_0x16f48c['calleridname'],_0x16f48c[_0x052a('0x11')]);})[_0x052a('0x1c')](function(_0x5981be){_0x592826=_0x5981be;logger[_0x052a('0xc')](_0x052a('0x4a'),_0x592826['id']);return getTicket(_0xb82551,_0x2f2eef,_0x592826,_0x25e472,_0x16f48c);})[_0x052a('0x1c')](function(_0x1c5053){if(_0x1c5053){logger[_0x052a('0xc')](_0x052a('0x1d'));logger[_0x052a('0xc')](_0x052a('0x4b'),_0x1c5053['id']);}})[_0x052a('0x57')](function(_0x56d57b){logger[_0x052a('0x53')]('['+_0x16f48c[_0x052a('0x55')][_0x052a('0x56')]()+']',JSON['stringify'](_0x56d57b));});};
\ No newline at end of file
+var _0x4bac=['variable','push','variableName','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','The\x20Ticket\x20ID\x20is:','[QUEUE]','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','toUpperCase','Authorization','lastevent','lodash','request-promise','md5','./util','../../../../config/environment','freshdesk','redis','defaults','localhost','application/json','emit','Creating\x20new\x20ticket...','format','Caller\x20-\x20%s','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','%s/api/v2/tickets','remoteUri','POST','then','info','Ticket\x20created!','validateEmail','Agent\x20found!','contact','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','debug','[HTTP]','stringify','length','forEach','type','string','nameField','customField','toLowerCase','content','toString','idField'];(function(_0x23214b,_0xd53a83){var _0x459519=function(_0x508db6){while(--_0x508db6){_0x23214b['push'](_0x23214b['shift']());}};_0x459519(++_0xd53a83);}(_0x4bac,0xd3));var _0xc4ba=function(_0x351a22,_0x4d026d){_0x351a22=_0x351a22-0x0;var _0x4492b6=_0x4bac[_0x351a22];return _0x4492b6;};'use strict';var _=require(_0xc4ba('0x0'));var rp=require(_0xc4ba('0x1'));var md5=require(_0xc4ba('0x2'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0xc4ba('0x3'));var config=require(_0xc4ba('0x4'));var logger=require('../../../../config/logger')(_0xc4ba('0x5'));config[_0xc4ba('0x6')]=_[_0xc4ba('0x7')](config['redis'],{'host':_0xc4ba('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xc4ba('0x6')]));var headers={'Content-Type':_0xc4ba('0x9'),'Accept':_0xc4ba('0x9')};function emit(_0x2d35ea,_0x2b6644,_0x5b7cd5){io['to'](_0x2d35ea)[_0xc4ba('0xa')](_0x2b6644,_0x5b7cd5);}function getTicket(_0x7b68fc,_0x692777,_0x3e8840,_0x13aabf,_0x226e73){logger['info'](_0xc4ba('0xb'));var _0x276ddc=_['merge']({'responder_id':_0x692777['id'],'requester_id':_0x3e8840['id'],'name':util[_0xc4ba('0xc')](_0xc4ba('0xd'),_0x226e73['calleridname']),'phone':_0x226e73[_0xc4ba('0xe')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xc4ba('0xf')](_0x13aabf[_0xc4ba('0x10')],_0x226e73,'\x20'),'description':intUtil[_0xc4ba('0xf')](_0x13aabf[_0xc4ba('0x11')],_0x226e73,_0xc4ba('0x12')),'tags':getTags(_0x13aabf[_0xc4ba('0x13')],_0xc4ba('0x14'))},getCustomFields(_0x13aabf[_0xc4ba('0x15')],_0x226e73));_0x276ddc[_0xc4ba('0x16')]=_[_0xc4ba('0x17')](_['keyBy'](_0x276ddc[_0xc4ba('0x16')],'id'),'value');return request({'uri':util[_0xc4ba('0xc')](_0xc4ba('0x18'),_0x7b68fc[_0xc4ba('0x19')]),'method':_0xc4ba('0x1a'),'body':_0x276ddc})[_0xc4ba('0x1b')](function(_0x430fca){logger[_0xc4ba('0x1c')](_0xc4ba('0x1d'));return _0x430fca;});}function getUser(_0x38ac72,_0x468d2a){if(intUtil[_0xc4ba('0x1e')](_0x468d2a)){return request({'uri':util['format']('%s/api/v2/agents',_0x38ac72[_0xc4ba('0x19')]),'qs':{'email':_0x468d2a}})[_0xc4ba('0x1b')](function(_0x231d42){if(_0x231d42['length']){logger[_0xc4ba('0x1c')](_0xc4ba('0x1f'));return _['find'](_0x231d42,function(_0x4c48b7){return _0x4c48b7[_0xc4ba('0x20')]['email']===_0x468d2a;});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc4ba('0xc')](_0xc4ba('0x21'),_0x38ac72[_0xc4ba('0x19')])})['then'](function(_0x4486f1){logger[_0xc4ba('0x1c')]('Admin\x20account\x20selected.');return _0x4486f1;});}});}else{logger['info'](_0xc4ba('0x22'));return request({'uri':util['format'](_0xc4ba('0x21'),_0x38ac72['remoteUri'])})[_0xc4ba('0x1b')](function(_0x17ad6b){logger[_0xc4ba('0x1c')](_0xc4ba('0x23'));return _0x17ad6b;});}}function getEndUser(_0x41214b,_0x2c6dfc,_0x3ffbda){logger[_0xc4ba('0x1c')](_0xc4ba('0x24'),_0x3ffbda);return request({'uri':util['format'](_0xc4ba('0x25'),_0x41214b[_0xc4ba('0x19')]),'qs':{'phone':_0x3ffbda}})[_0xc4ba('0x1b')](function(_0x3d3b9b){if(_0x3d3b9b['length']){logger[_0xc4ba('0x1c')]('Enduser\x20found!');return _[_0xc4ba('0x26')](_0x3d3b9b,{'phone':_0x3ffbda});}else{logger[_0xc4ba('0x1c')](_0xc4ba('0x27'));return request({'uri':util['format']('%s/api/v2/contacts',_0x41214b[_0xc4ba('0x19')]),'method':'POST','body':{'name':_0x2c6dfc,'phone':_0x3ffbda}})[_0xc4ba('0x1b')](function(_0x1ab1b0){logger[_0xc4ba('0x1c')](_0xc4ba('0x28'));return _0x1ab1b0;});}});}function getAuth(_0x1e315f){return util[_0xc4ba('0xc')](_0xc4ba('0x29'),new Buffer(_0x1e315f[_0xc4ba('0x2a')]+':X')['toString']('base64'));}function request(_0x535382){logger[_0xc4ba('0x2b')](_0xc4ba('0x2c'),JSON[_0xc4ba('0x2d')](_0x535382));return rp(_[_0xc4ba('0x7')](_0x535382,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x26d02a,_0x857db9){var _0x20a500=[];if(_0x26d02a&&_0x26d02a['length']>0x0){_0x20a500=_['map'](_0x26d02a,_0x857db9);}return _0x20a500;}function getCustomFields(_0x2dfea3,_0x46b022){var _0x20a220=[];var _0x3bcace={'custom_fields':[]};if(_0x2dfea3[_0xc4ba('0x2e')]>0x0){_[_0xc4ba('0x2f')](_0x2dfea3,function(_0x55d1af){if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x31')&&_0x55d1af[_0xc4ba('0x32')]&&!_0x55d1af[_0xc4ba('0x33')]){_0x3bcace[_0x55d1af['nameField'][_0xc4ba('0x34')]()]=_0x55d1af[_0xc4ba('0x35')][_0xc4ba('0x36')]();}else if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x31')&&_0x55d1af[_0xc4ba('0x37')]&&_0x55d1af[_0xc4ba('0x33')]){_0x3bcace[_0xc4ba('0x16')]['push']({'id':_0x55d1af[_0xc4ba('0x37')],'value':_0x55d1af[_0xc4ba('0x35')][_0xc4ba('0x36')]()});}else if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x38')&&_0x55d1af['variableName']&&_0x55d1af['idField']&&_0x55d1af[_0xc4ba('0x33')]){_0x46b022[_0x55d1af['variableName']]&&_0x3bcace[_0xc4ba('0x16')][_0xc4ba('0x39')]({'id':_0x55d1af[_0xc4ba('0x37')],'value':_0x46b022[_0x55d1af[_0xc4ba('0x3a')]][_0xc4ba('0x36')]()});}else if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x3b')&&_0x55d1af[_0xc4ba('0x3c')]&&_0x55d1af[_0xc4ba('0x3c')]['name']&&_0x55d1af[_0xc4ba('0x37')]&&_0x55d1af[_0xc4ba('0x33')]){_0x46b022[_0x55d1af[_0xc4ba('0x3c')][_0xc4ba('0x14')]['toLowerCase']()]&&_0x3bcace['custom_fields'][_0xc4ba('0x39')]({'id':_0x55d1af['idField'],'value':_0x46b022[_0x55d1af['Variable'][_0xc4ba('0x14')][_0xc4ba('0x34')]()][_0xc4ba('0x36')]()});}});}return _0x3bcace;}exports['queue']=function(_0x1b72c0,_0x281b8d,_0x1f7e3b,_0x335bc3,_0x27924f,_0x1f585e){var _0x10f0f7,_0x5a04e7;_0x1f585e[_0xc4ba('0x19')]=intUtil[_0xc4ba('0x3d')](_0x1f585e[_0xc4ba('0x19')]);_0x1f585e[_0xc4ba('0x3e')]=intUtil[_0xc4ba('0x3d')](_0x1f585e[_0xc4ba('0x3e')]);if(_0x27924f&&_0x27924f[_0xc4ba('0x3f')]){logger[_0xc4ba('0x1c')]('[QUEUE]',_0xc4ba('0x40'));_0x281b8d[_0xc4ba('0x41')]=util[_0xc4ba('0xc')](_0xc4ba('0x42'),_0x1f585e[_0xc4ba('0x3e')],_0x281b8d[_0xc4ba('0x43')],md5(_0x281b8d[_0xc4ba('0x43')]));}else{_0x281b8d['recordingURL']='';}headers['Authorization']=getAuth(_0x1f585e);return getUser(_0x1f585e,_0x335bc3[_0xc4ba('0x44')])[_0xc4ba('0x1b')](function(_0x2284b2){_0x10f0f7=_0x2284b2;logger[_0xc4ba('0x1c')]('The\x20User\x20ID\x20is:',_0x10f0f7['id']);return getEndUser(_0x1f585e,_0x281b8d[_0xc4ba('0x45')],_0x281b8d[_0xc4ba('0xe')]);})[_0xc4ba('0x1b')](function(_0x5c0a4d){_0x5a04e7=_0x5c0a4d;logger[_0xc4ba('0x1c')]('The\x20Enduser\x20ID\x20is:',_0x5a04e7['id']);return getTicket(_0x1f585e,_0x10f0f7,_0x5a04e7,_0x1f7e3b,_0x281b8d);})[_0xc4ba('0x1b')](function(_0x16b2e3){if(_0x16b2e3&&_0x16b2e3['id']){logger[_0xc4ba('0x1c')]('Ticket\x20created!');logger[_0xc4ba('0x1c')](_0xc4ba('0x46'),_0x16b2e3['id']);logger[_0xc4ba('0x1c')](_0xc4ba('0x47'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc4ba('0xc')](_0xc4ba('0x48'),_0x335bc3[_0xc4ba('0x14')]),_0xc4ba('0x49'),{'uri':util[_0xc4ba('0xc')](_0xc4ba('0x4a'),_0x1f585e[_0xc4ba('0x19')],_0x16b2e3['id'])});}})[_0xc4ba('0x4b')](function(_0x28cd44){logger[_0xc4ba('0x4c')](_0xc4ba('0x47'),JSON[_0xc4ba('0x2d')](_0x28cd44));});};exports[_0xc4ba('0x4d')]=function(_0x13b308,_0x34a11c,_0x5de7df,_0xacd8d1,_0x478c31,_0x2317c1,_0x1bcebe){var _0x517fb9,_0x46dc11;_0x2317c1['remoteUri']=intUtil[_0xc4ba('0x3d')](_0x2317c1['remoteUri']);_0x2317c1['serverUrl']=intUtil[_0xc4ba('0x3d')](_0x2317c1['serverUrl']);if(_0x1bcebe&&_0x1bcebe['recordingFormat']&&_0x1bcebe[_0xc4ba('0x4e')]!==_0xc4ba('0x4f')){logger[_0xc4ba('0x1c')](_0xc4ba('0x50'),_0xc4ba('0x40'));_0x34a11c[_0xc4ba('0x41')]=util[_0xc4ba('0xc')](_0xc4ba('0x42'),_0x2317c1[_0xc4ba('0x3e')],_0x34a11c[_0xc4ba('0x43')],md5(_0x34a11c['uniqueid']));}headers['Authorization']=getAuth(_0x2317c1);return getUser(_0x2317c1,_0xacd8d1[_0xc4ba('0x44')])[_0xc4ba('0x1b')](function(_0x3080eb){_0x517fb9=_0x3080eb;logger['info'](_0xc4ba('0x51'),_0x517fb9['id']);return getEndUser(_0x2317c1,_0x34a11c[_0xc4ba('0x52')],_0x34a11c[_0xc4ba('0x53')]);})[_0xc4ba('0x1b')](function(_0x47333a){_0x46dc11=_0x47333a;logger['info'](_0xc4ba('0x54'),_0x46dc11['id']);return getTicket(_0x2317c1,_0x517fb9,_0x46dc11,_0x5de7df,_0x34a11c);})[_0xc4ba('0x1b')](function(_0x222e03){if(_0x222e03&&_0x222e03['id']){logger[_0xc4ba('0x1c')](_0xc4ba('0x1d'));logger[_0xc4ba('0x1c')](_0xc4ba('0x46'),_0x222e03['id']);logger[_0xc4ba('0x1c')]('[OUTBOUND]',_0xc4ba('0x55'));emit(util[_0xc4ba('0xc')](_0xc4ba('0x48'),_0xacd8d1[_0xc4ba('0x14')]),_0xc4ba('0x49'),{'uri':util['format'](_0xc4ba('0x4a'),_0x2317c1['remoteUri'],_0x222e03['id'])});}})[_0xc4ba('0x4b')](function(_0x4c4592){logger[_0xc4ba('0x4c')](_0xc4ba('0x50'),JSON[_0xc4ba('0x2d')](_0x4c4592));});};exports['unmanaged']=function(_0x2a9c52,_0x5ce454,_0x4953f0,_0x422ec9,_0x320620,_0x2282c5){var _0x239dac,_0x3f3726;_0x2282c5[_0xc4ba('0x19')]=intUtil[_0xc4ba('0x3d')](_0x2282c5[_0xc4ba('0x19')]);_0x2282c5['serverUrl']=intUtil['stripTrailingSlash'](_0x2282c5[_0xc4ba('0x3e')]);if(_0x320620&&_0x320620[_0xc4ba('0x3f')]){logger[_0xc4ba('0x1c')]('['+_0x5ce454['lastevent'][_0xc4ba('0x56')]()+']',_0xc4ba('0x40'));_0x5ce454['recordingURL']=util[_0xc4ba('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2282c5[_0xc4ba('0x3e')],_0x5ce454[_0xc4ba('0x43')],md5(_0x5ce454[_0xc4ba('0x43')]));}else{_0x5ce454[_0xc4ba('0x41')]='';}headers[_0xc4ba('0x57')]=getAuth(_0x2282c5);return getUser(_0x2282c5,'')[_0xc4ba('0x1b')](function(_0x539714){_0x239dac=_0x539714;logger[_0xc4ba('0x1c')]('The\x20User\x20ID\x20is:',_0x239dac['id']);return getEndUser(_0x2282c5,_0x5ce454[_0xc4ba('0x45')],_0x5ce454[_0xc4ba('0xe')]);})[_0xc4ba('0x1b')](function(_0x6fa415){_0x3f3726=_0x6fa415;logger['info'](_0xc4ba('0x54'),_0x3f3726['id']);return getTicket(_0x2282c5,_0x239dac,_0x3f3726,_0x4953f0,_0x5ce454);})[_0xc4ba('0x1b')](function(_0x1ec779){if(_0x1ec779){logger[_0xc4ba('0x1c')](_0xc4ba('0x1d'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x1ec779['id']);}})[_0xc4ba('0x4b')](function(_0x4dbf26){logger[_0xc4ba('0x4c')]('['+_0x5ce454[_0xc4ba('0x58')][_0xc4ba('0x56')]()+']',JSON[_0xc4ba('0x2d')](_0x4dbf26));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff