// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x3d5c=['%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','calleridname','The\x20Ticket\x20ID\x20is:','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','destcalleridname','The\x20Enduser\x20ID\x20is:','unmanaged','lastevent','toUpperCase','lodash','md5','util','./util','../../../../config/logger','freshdesk','redis','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridnum','getString','Subjects','Descriptions','<br>','Tags','Fields','custom_fields','mapValues','keyBy','value','%s/api/v2/tickets','remoteUri','Ticket\x20created!','validateEmail','find','email','%s/api/v2/agents/me','then','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','length','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','defaults','GET','map','forEach','type','string','nameField','toLowerCase','content','idField','customField','push','variable','variableName','customVariable','Variable','name','queue','serverUrl','monitor_format','[QUEUE]','recordingURL'];(function(_0xdad237,_0x361a1d){var _0x15c575=function(_0x8db2f6){while(--_0x8db2f6){_0xdad237['push'](_0xdad237['shift']());}};_0x15c575(++_0x361a1d);}(_0x3d5c,0x6f));var _0xc3d5=function(_0x1e7517,_0x4b03c9){_0x1e7517=_0x1e7517-0x0;var _0x522f4c=_0x3d5c[_0x1e7517];return _0x522f4c;};'use strict';var _=require(_0xc3d5('0x0'));var rp=require('request-promise');var md5=require(_0xc3d5('0x1'));var util=require(_0xc3d5('0x2'));var Redis=require('ioredis');var intUtil=require(_0xc3d5('0x3'));var config=require('../../../../config/environment');var logger=require(_0xc3d5('0x4'))(_0xc3d5('0x5'));config['redis']=_['defaults'](config[_0xc3d5('0x6')],{'host':_0xc3d5('0x7'),'port':0x18eb});var io=require(_0xc3d5('0x8'))(new Redis(config[_0xc3d5('0x6')]));var headers={'Content-Type':_0xc3d5('0x9'),'Accept':'application/json'};function emit(_0x4e0050,_0x327b0c,_0x2b8fe6){io['to'](_0x4e0050)[_0xc3d5('0xa')](_0x327b0c,_0x2b8fe6);}function getTicket(_0x3cd58b,_0x5480ed,_0x3182fe,_0x137bdf,_0x4b30b4){logger[_0xc3d5('0xb')](_0xc3d5('0xc'));var _0x12e99f=_[_0xc3d5('0xd')]({'responder_id':_0x5480ed['id'],'requester_id':_0x3182fe['id'],'name':util[_0xc3d5('0xe')](_0xc3d5('0xf'),_0x4b30b4['calleridname']),'phone':_0x4b30b4[_0xc3d5('0x10')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xc3d5('0x11')](_0x137bdf[_0xc3d5('0x12')],_0x4b30b4,'\x20'),'description':intUtil['getString'](_0x137bdf[_0xc3d5('0x13')],_0x4b30b4,_0xc3d5('0x14')),'tags':getTags(_0x137bdf[_0xc3d5('0x15')],'name')},getCustomFields(_0x137bdf[_0xc3d5('0x16')],_0x4b30b4));_0x12e99f[_0xc3d5('0x17')]=_[_0xc3d5('0x18')](_[_0xc3d5('0x19')](_0x12e99f[_0xc3d5('0x17')],'id'),_0xc3d5('0x1a'));return request({'uri':util['format'](_0xc3d5('0x1b'),_0x3cd58b[_0xc3d5('0x1c')]),'method':'POST','body':_0x12e99f})['then'](function(_0x555a4f){logger['info'](_0xc3d5('0x1d'));return _0x555a4f;});}function getUser(_0x38417e,_0x2400b5){if(intUtil[_0xc3d5('0x1e')](_0x2400b5)){return request({'uri':util[_0xc3d5('0xe')]('%s/api/v2/agents',_0x38417e[_0xc3d5('0x1c')]),'qs':{'email':_0x2400b5}})['then'](function(_0x321f8c){if(_0x321f8c['length']){logger['info']('Agent\x20found!');return _[_0xc3d5('0x1f')](_0x321f8c,function(_0x42aa70){return _0x42aa70['contact'][_0xc3d5('0x20')]===_0x2400b5;});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xc3d5('0x21'),_0x38417e[_0xc3d5('0x1c')])})['then'](function(_0x199389){logger['info']('Admin\x20account\x20selected.');return _0x199389;});}});}else{logger[_0xc3d5('0xb')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc3d5('0xe')]('%s/api/v2/agents/me',_0x38417e[_0xc3d5('0x1c')])})[_0xc3d5('0x22')](function(_0x5db414){logger[_0xc3d5('0xb')](_0xc3d5('0x23'));return _0x5db414;});}}function getEndUser(_0x9f9e27,_0x2d5c12,_0x4a9564){logger[_0xc3d5('0xb')](_0xc3d5('0x24'),_0x4a9564);return request({'uri':util[_0xc3d5('0xe')]('%s/api/v2/contacts',_0x9f9e27[_0xc3d5('0x1c')]),'qs':{'phone':_0x4a9564}})['then'](function(_0x2cf2c1){if(_0x2cf2c1[_0xc3d5('0x25')]){logger['info']('Enduser\x20found!');return _[_0xc3d5('0x1f')](_0x2cf2c1,{'phone':_0x4a9564});}else{logger['info'](_0xc3d5('0x26'));return request({'uri':util[_0xc3d5('0xe')]('%s/api/v2/contacts',_0x9f9e27[_0xc3d5('0x1c')]),'method':_0xc3d5('0x27'),'body':{'name':_0x2d5c12,'phone':_0x4a9564}})[_0xc3d5('0x22')](function(_0x12e551){logger[_0xc3d5('0xb')](_0xc3d5('0x28'));return _0x12e551;});}});}function getAuth(_0xf86e03){return util['format'](_0xc3d5('0x29'),new Buffer(_0xf86e03['apiKey']+':X')[_0xc3d5('0x2a')](_0xc3d5('0x2b')));}function request(_0x313b1f){logger[_0xc3d5('0x2c')](_0xc3d5('0x2d'),JSON[_0xc3d5('0x2e')](_0x313b1f));return rp(_[_0xc3d5('0x2f')](_0x313b1f,{'method':_0xc3d5('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x2acfbf,_0xffe0a2){var _0x97a7f=[];if(_0x2acfbf&&_0x2acfbf[_0xc3d5('0x25')]>0x0){_0x97a7f=_[_0xc3d5('0x31')](_0x2acfbf,_0xffe0a2);}return _0x97a7f;}function getCustomFields(_0x5328f9,_0x131a78){var _0x5b713c=[];var _0x5015bc={'custom_fields':[]};if(_0x5328f9[_0xc3d5('0x25')]>0x0){_[_0xc3d5('0x32')](_0x5328f9,function(_0x31bd51){if(_0x31bd51[_0xc3d5('0x33')]===_0xc3d5('0x34')&&_0x31bd51[_0xc3d5('0x35')]&&!_0x31bd51['customField']){_0x5015bc[_0x31bd51[_0xc3d5('0x35')][_0xc3d5('0x36')]()]=_0x31bd51[_0xc3d5('0x37')][_0xc3d5('0x2a')]();}else if(_0x31bd51['type']===_0xc3d5('0x34')&&_0x31bd51[_0xc3d5('0x38')]&&_0x31bd51[_0xc3d5('0x39')]){_0x5015bc['custom_fields'][_0xc3d5('0x3a')]({'id':_0x31bd51[_0xc3d5('0x38')],'value':_0x31bd51[_0xc3d5('0x37')][_0xc3d5('0x2a')]()});}else if(_0x31bd51[_0xc3d5('0x33')]===_0xc3d5('0x3b')&&_0x31bd51[_0xc3d5('0x3c')]&&_0x31bd51[_0xc3d5('0x38')]&&_0x31bd51[_0xc3d5('0x39')]){_0x131a78[_0x31bd51[_0xc3d5('0x3c')]]&&_0x5015bc[_0xc3d5('0x17')]['push']({'id':_0x31bd51['idField'],'value':_0x131a78[_0x31bd51[_0xc3d5('0x3c')]][_0xc3d5('0x2a')]()});}else if(_0x31bd51[_0xc3d5('0x33')]===_0xc3d5('0x3d')&&_0x31bd51[_0xc3d5('0x3e')]&&_0x31bd51['Variable']['name']&&_0x31bd51['idField']&&_0x31bd51['customField']){_0x131a78[_0x31bd51[_0xc3d5('0x3e')][_0xc3d5('0x3f')][_0xc3d5('0x36')]()]&&_0x5015bc[_0xc3d5('0x17')][_0xc3d5('0x3a')]({'id':_0x31bd51[_0xc3d5('0x38')],'value':_0x131a78[_0x31bd51[_0xc3d5('0x3e')][_0xc3d5('0x3f')]['toLowerCase']()][_0xc3d5('0x2a')]()});}});}return _0x5015bc;}exports[_0xc3d5('0x40')]=function(_0x97bd10,_0x4f00c2,_0x4253f5,_0x4e34a0,_0x4e9e0a,_0x34b904){var _0xad2d8f,_0xcb8280;_0x34b904[_0xc3d5('0x1c')]=intUtil['stripTrailingSlash'](_0x34b904[_0xc3d5('0x1c')]);_0x34b904[_0xc3d5('0x41')]=intUtil['stripTrailingSlash'](_0x34b904['serverUrl']);if(_0x4e9e0a&&_0x4e9e0a[_0xc3d5('0x42')]){logger['info'](_0xc3d5('0x43'),'Recording\x20is\x20enabled!');_0x4f00c2[_0xc3d5('0x44')]=util[_0xc3d5('0xe')](_0xc3d5('0x45'),_0x34b904['serverUrl'],_0x4f00c2[_0xc3d5('0x46')],md5(_0x4f00c2[_0xc3d5('0x46')]));}else{_0x4f00c2['recordingURL']='';}headers[_0xc3d5('0x47')]=getAuth(_0x34b904);return getUser(_0x34b904,_0x4e34a0['email'])['then'](function(_0x32382e){_0xad2d8f=_0x32382e;logger[_0xc3d5('0xb')]('The\x20User\x20ID\x20is:',_0xad2d8f['id']);return getEndUser(_0x34b904,_0x4f00c2[_0xc3d5('0x48')],_0x4f00c2[_0xc3d5('0x10')]);})[_0xc3d5('0x22')](function(_0x2a66af){_0xcb8280=_0x2a66af;logger[_0xc3d5('0xb')]('The\x20Enduser\x20ID\x20is:',_0xcb8280['id']);return getTicket(_0x34b904,_0xad2d8f,_0xcb8280,_0x4253f5,_0x4f00c2);})[_0xc3d5('0x22')](function(_0x554bb3){if(_0x554bb3&&_0x554bb3['id']){logger[_0xc3d5('0xb')](_0xc3d5('0x1d'));logger['info'](_0xc3d5('0x49'),_0x554bb3['id']);logger[_0xc3d5('0xb')](_0xc3d5('0x43'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc3d5('0xe')](_0xc3d5('0x4a'),_0x4e34a0['name']),_0xc3d5('0x4b'),{'uri':util[_0xc3d5('0xe')](_0xc3d5('0x4c'),_0x34b904[_0xc3d5('0x1c')],_0x554bb3['id'])});}})[_0xc3d5('0x4d')](function(_0x1e055b){logger[_0xc3d5('0x4e')](_0xc3d5('0x43'),JSON[_0xc3d5('0x2e')](_0x1e055b));});};exports[_0xc3d5('0x4f')]=function(_0x6e660f,_0x5386b5,_0x38f2af,_0xbb4836,_0x18cd32,_0xcf3c96,_0x18e680){var _0xd10d6f,_0x149219;_0xcf3c96[_0xc3d5('0x1c')]=intUtil['stripTrailingSlash'](_0xcf3c96[_0xc3d5('0x1c')]);_0xcf3c96[_0xc3d5('0x41')]=intUtil[_0xc3d5('0x50')](_0xcf3c96[_0xc3d5('0x41')]);if(_0x18e680&&_0x18e680[_0xc3d5('0x51')]&&_0x18e680[_0xc3d5('0x51')]!=='none'){logger[_0xc3d5('0xb')](_0xc3d5('0x52'),_0xc3d5('0x53'));_0x5386b5[_0xc3d5('0x44')]=util[_0xc3d5('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xcf3c96[_0xc3d5('0x41')],_0x5386b5[_0xc3d5('0x46')],md5(_0x5386b5['uniqueid']));}headers[_0xc3d5('0x47')]=getAuth(_0xcf3c96);return getUser(_0xcf3c96,_0xbb4836[_0xc3d5('0x20')])['then'](function(_0x35d1f6){_0xd10d6f=_0x35d1f6;logger[_0xc3d5('0xb')](_0xc3d5('0x54'),_0xd10d6f['id']);return getEndUser(_0xcf3c96,_0x5386b5[_0xc3d5('0x55')],_0x5386b5['destcalleridnum']);})[_0xc3d5('0x22')](function(_0x3341d6){_0x149219=_0x3341d6;logger[_0xc3d5('0xb')](_0xc3d5('0x56'),_0x149219['id']);return getTicket(_0xcf3c96,_0xd10d6f,_0x149219,_0x38f2af,_0x5386b5);})[_0xc3d5('0x22')](function(_0x57b5ba){if(_0x57b5ba&&_0x57b5ba['id']){logger['info'](_0xc3d5('0x1d'));logger[_0xc3d5('0xb')](_0xc3d5('0x49'),_0x57b5ba['id']);logger[_0xc3d5('0xb')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc3d5('0xe')]('user:%s',_0xbb4836['name']),_0xc3d5('0x4b'),{'uri':util[_0xc3d5('0xe')]('%s/helpdesk/tickets/%d',_0xcf3c96[_0xc3d5('0x1c')],_0x57b5ba['id'])});}})[_0xc3d5('0x4d')](function(_0xf1b560){logger[_0xc3d5('0x4e')](_0xc3d5('0x52'),JSON[_0xc3d5('0x2e')](_0xf1b560));});};exports[_0xc3d5('0x57')]=function(_0x5becfb,_0x2c60f7,_0x418d41,_0x2c3691,_0x1dbe1c,_0xbc7398){var _0x38a1b4,_0x1c1709;_0xbc7398['remoteUri']=intUtil[_0xc3d5('0x50')](_0xbc7398['remoteUri']);_0xbc7398[_0xc3d5('0x41')]=intUtil[_0xc3d5('0x50')](_0xbc7398[_0xc3d5('0x41')]);if(_0x1dbe1c&&_0x1dbe1c[_0xc3d5('0x42')]){logger[_0xc3d5('0xb')]('['+_0x2c60f7[_0xc3d5('0x58')][_0xc3d5('0x59')]()+']',_0xc3d5('0x53'));_0x2c60f7[_0xc3d5('0x44')]=util[_0xc3d5('0xe')](_0xc3d5('0x45'),_0xbc7398[_0xc3d5('0x41')],_0x2c60f7['uniqueid'],md5(_0x2c60f7['uniqueid']));}else{_0x2c60f7[_0xc3d5('0x44')]='';}headers['Authorization']=getAuth(_0xbc7398);return getUser(_0xbc7398,'')['then'](function(_0x54eaa1){_0x38a1b4=_0x54eaa1;logger['info'](_0xc3d5('0x54'),_0x38a1b4['id']);return getEndUser(_0xbc7398,_0x2c60f7[_0xc3d5('0x48')],_0x2c60f7['calleridnum']);})[_0xc3d5('0x22')](function(_0x12ab53){_0x1c1709=_0x12ab53;logger[_0xc3d5('0xb')](_0xc3d5('0x56'),_0x1c1709['id']);return getTicket(_0xbc7398,_0x38a1b4,_0x1c1709,_0x418d41,_0x2c60f7);})[_0xc3d5('0x22')](function(_0x1dcce1){if(_0x1dcce1){logger[_0xc3d5('0xb')](_0xc3d5('0x1d'));logger[_0xc3d5('0xb')](_0xc3d5('0x49'),_0x1dcce1['id']);}})[_0xc3d5('0x4d')](function(_0x40fc23){logger[_0xc3d5('0x4e')]('['+_0x2c60f7[_0xc3d5('0x58')][_0xc3d5('0x59')]()+']',JSON[_0xc3d5('0x2e')](_0x40fc23));});};
\ No newline at end of file
+var _0x4bac=['variable','push','variableName','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','The\x20Ticket\x20ID\x20is:','[QUEUE]','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','toUpperCase','Authorization','lastevent','lodash','request-promise','md5','./util','../../../../config/environment','freshdesk','redis','defaults','localhost','application/json','emit','Creating\x20new\x20ticket...','format','Caller\x20-\x20%s','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','%s/api/v2/tickets','remoteUri','POST','then','info','Ticket\x20created!','validateEmail','Agent\x20found!','contact','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','debug','[HTTP]','stringify','length','forEach','type','string','nameField','customField','toLowerCase','content','toString','idField'];(function(_0x23214b,_0xd53a83){var _0x459519=function(_0x508db6){while(--_0x508db6){_0x23214b['push'](_0x23214b['shift']());}};_0x459519(++_0xd53a83);}(_0x4bac,0xd3));var _0xc4ba=function(_0x351a22,_0x4d026d){_0x351a22=_0x351a22-0x0;var _0x4492b6=_0x4bac[_0x351a22];return _0x4492b6;};'use strict';var _=require(_0xc4ba('0x0'));var rp=require(_0xc4ba('0x1'));var md5=require(_0xc4ba('0x2'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0xc4ba('0x3'));var config=require(_0xc4ba('0x4'));var logger=require('../../../../config/logger')(_0xc4ba('0x5'));config[_0xc4ba('0x6')]=_[_0xc4ba('0x7')](config['redis'],{'host':_0xc4ba('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xc4ba('0x6')]));var headers={'Content-Type':_0xc4ba('0x9'),'Accept':_0xc4ba('0x9')};function emit(_0x2d35ea,_0x2b6644,_0x5b7cd5){io['to'](_0x2d35ea)[_0xc4ba('0xa')](_0x2b6644,_0x5b7cd5);}function getTicket(_0x7b68fc,_0x692777,_0x3e8840,_0x13aabf,_0x226e73){logger['info'](_0xc4ba('0xb'));var _0x276ddc=_['merge']({'responder_id':_0x692777['id'],'requester_id':_0x3e8840['id'],'name':util[_0xc4ba('0xc')](_0xc4ba('0xd'),_0x226e73['calleridname']),'phone':_0x226e73[_0xc4ba('0xe')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xc4ba('0xf')](_0x13aabf[_0xc4ba('0x10')],_0x226e73,'\x20'),'description':intUtil[_0xc4ba('0xf')](_0x13aabf[_0xc4ba('0x11')],_0x226e73,_0xc4ba('0x12')),'tags':getTags(_0x13aabf[_0xc4ba('0x13')],_0xc4ba('0x14'))},getCustomFields(_0x13aabf[_0xc4ba('0x15')],_0x226e73));_0x276ddc[_0xc4ba('0x16')]=_[_0xc4ba('0x17')](_['keyBy'](_0x276ddc[_0xc4ba('0x16')],'id'),'value');return request({'uri':util[_0xc4ba('0xc')](_0xc4ba('0x18'),_0x7b68fc[_0xc4ba('0x19')]),'method':_0xc4ba('0x1a'),'body':_0x276ddc})[_0xc4ba('0x1b')](function(_0x430fca){logger[_0xc4ba('0x1c')](_0xc4ba('0x1d'));return _0x430fca;});}function getUser(_0x38ac72,_0x468d2a){if(intUtil[_0xc4ba('0x1e')](_0x468d2a)){return request({'uri':util['format']('%s/api/v2/agents',_0x38ac72[_0xc4ba('0x19')]),'qs':{'email':_0x468d2a}})[_0xc4ba('0x1b')](function(_0x231d42){if(_0x231d42['length']){logger[_0xc4ba('0x1c')](_0xc4ba('0x1f'));return _['find'](_0x231d42,function(_0x4c48b7){return _0x4c48b7[_0xc4ba('0x20')]['email']===_0x468d2a;});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc4ba('0xc')](_0xc4ba('0x21'),_0x38ac72[_0xc4ba('0x19')])})['then'](function(_0x4486f1){logger[_0xc4ba('0x1c')]('Admin\x20account\x20selected.');return _0x4486f1;});}});}else{logger['info'](_0xc4ba('0x22'));return request({'uri':util['format'](_0xc4ba('0x21'),_0x38ac72['remoteUri'])})[_0xc4ba('0x1b')](function(_0x17ad6b){logger[_0xc4ba('0x1c')](_0xc4ba('0x23'));return _0x17ad6b;});}}function getEndUser(_0x41214b,_0x2c6dfc,_0x3ffbda){logger[_0xc4ba('0x1c')](_0xc4ba('0x24'),_0x3ffbda);return request({'uri':util['format'](_0xc4ba('0x25'),_0x41214b[_0xc4ba('0x19')]),'qs':{'phone':_0x3ffbda}})[_0xc4ba('0x1b')](function(_0x3d3b9b){if(_0x3d3b9b['length']){logger[_0xc4ba('0x1c')]('Enduser\x20found!');return _[_0xc4ba('0x26')](_0x3d3b9b,{'phone':_0x3ffbda});}else{logger[_0xc4ba('0x1c')](_0xc4ba('0x27'));return request({'uri':util['format']('%s/api/v2/contacts',_0x41214b[_0xc4ba('0x19')]),'method':'POST','body':{'name':_0x2c6dfc,'phone':_0x3ffbda}})[_0xc4ba('0x1b')](function(_0x1ab1b0){logger[_0xc4ba('0x1c')](_0xc4ba('0x28'));return _0x1ab1b0;});}});}function getAuth(_0x1e315f){return util[_0xc4ba('0xc')](_0xc4ba('0x29'),new Buffer(_0x1e315f[_0xc4ba('0x2a')]+':X')['toString']('base64'));}function request(_0x535382){logger[_0xc4ba('0x2b')](_0xc4ba('0x2c'),JSON[_0xc4ba('0x2d')](_0x535382));return rp(_[_0xc4ba('0x7')](_0x535382,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x26d02a,_0x857db9){var _0x20a500=[];if(_0x26d02a&&_0x26d02a['length']>0x0){_0x20a500=_['map'](_0x26d02a,_0x857db9);}return _0x20a500;}function getCustomFields(_0x2dfea3,_0x46b022){var _0x20a220=[];var _0x3bcace={'custom_fields':[]};if(_0x2dfea3[_0xc4ba('0x2e')]>0x0){_[_0xc4ba('0x2f')](_0x2dfea3,function(_0x55d1af){if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x31')&&_0x55d1af[_0xc4ba('0x32')]&&!_0x55d1af[_0xc4ba('0x33')]){_0x3bcace[_0x55d1af['nameField'][_0xc4ba('0x34')]()]=_0x55d1af[_0xc4ba('0x35')][_0xc4ba('0x36')]();}else if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x31')&&_0x55d1af[_0xc4ba('0x37')]&&_0x55d1af[_0xc4ba('0x33')]){_0x3bcace[_0xc4ba('0x16')]['push']({'id':_0x55d1af[_0xc4ba('0x37')],'value':_0x55d1af[_0xc4ba('0x35')][_0xc4ba('0x36')]()});}else if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x38')&&_0x55d1af['variableName']&&_0x55d1af['idField']&&_0x55d1af[_0xc4ba('0x33')]){_0x46b022[_0x55d1af['variableName']]&&_0x3bcace[_0xc4ba('0x16')][_0xc4ba('0x39')]({'id':_0x55d1af[_0xc4ba('0x37')],'value':_0x46b022[_0x55d1af[_0xc4ba('0x3a')]][_0xc4ba('0x36')]()});}else if(_0x55d1af[_0xc4ba('0x30')]===_0xc4ba('0x3b')&&_0x55d1af[_0xc4ba('0x3c')]&&_0x55d1af[_0xc4ba('0x3c')]['name']&&_0x55d1af[_0xc4ba('0x37')]&&_0x55d1af[_0xc4ba('0x33')]){_0x46b022[_0x55d1af[_0xc4ba('0x3c')][_0xc4ba('0x14')]['toLowerCase']()]&&_0x3bcace['custom_fields'][_0xc4ba('0x39')]({'id':_0x55d1af['idField'],'value':_0x46b022[_0x55d1af['Variable'][_0xc4ba('0x14')][_0xc4ba('0x34')]()][_0xc4ba('0x36')]()});}});}return _0x3bcace;}exports['queue']=function(_0x1b72c0,_0x281b8d,_0x1f7e3b,_0x335bc3,_0x27924f,_0x1f585e){var _0x10f0f7,_0x5a04e7;_0x1f585e[_0xc4ba('0x19')]=intUtil[_0xc4ba('0x3d')](_0x1f585e[_0xc4ba('0x19')]);_0x1f585e[_0xc4ba('0x3e')]=intUtil[_0xc4ba('0x3d')](_0x1f585e[_0xc4ba('0x3e')]);if(_0x27924f&&_0x27924f[_0xc4ba('0x3f')]){logger[_0xc4ba('0x1c')]('[QUEUE]',_0xc4ba('0x40'));_0x281b8d[_0xc4ba('0x41')]=util[_0xc4ba('0xc')](_0xc4ba('0x42'),_0x1f585e[_0xc4ba('0x3e')],_0x281b8d[_0xc4ba('0x43')],md5(_0x281b8d[_0xc4ba('0x43')]));}else{_0x281b8d['recordingURL']='';}headers['Authorization']=getAuth(_0x1f585e);return getUser(_0x1f585e,_0x335bc3[_0xc4ba('0x44')])[_0xc4ba('0x1b')](function(_0x2284b2){_0x10f0f7=_0x2284b2;logger[_0xc4ba('0x1c')]('The\x20User\x20ID\x20is:',_0x10f0f7['id']);return getEndUser(_0x1f585e,_0x281b8d[_0xc4ba('0x45')],_0x281b8d[_0xc4ba('0xe')]);})[_0xc4ba('0x1b')](function(_0x5c0a4d){_0x5a04e7=_0x5c0a4d;logger[_0xc4ba('0x1c')]('The\x20Enduser\x20ID\x20is:',_0x5a04e7['id']);return getTicket(_0x1f585e,_0x10f0f7,_0x5a04e7,_0x1f7e3b,_0x281b8d);})[_0xc4ba('0x1b')](function(_0x16b2e3){if(_0x16b2e3&&_0x16b2e3['id']){logger[_0xc4ba('0x1c')]('Ticket\x20created!');logger[_0xc4ba('0x1c')](_0xc4ba('0x46'),_0x16b2e3['id']);logger[_0xc4ba('0x1c')](_0xc4ba('0x47'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc4ba('0xc')](_0xc4ba('0x48'),_0x335bc3[_0xc4ba('0x14')]),_0xc4ba('0x49'),{'uri':util[_0xc4ba('0xc')](_0xc4ba('0x4a'),_0x1f585e[_0xc4ba('0x19')],_0x16b2e3['id'])});}})[_0xc4ba('0x4b')](function(_0x28cd44){logger[_0xc4ba('0x4c')](_0xc4ba('0x47'),JSON[_0xc4ba('0x2d')](_0x28cd44));});};exports[_0xc4ba('0x4d')]=function(_0x13b308,_0x34a11c,_0x5de7df,_0xacd8d1,_0x478c31,_0x2317c1,_0x1bcebe){var _0x517fb9,_0x46dc11;_0x2317c1['remoteUri']=intUtil[_0xc4ba('0x3d')](_0x2317c1['remoteUri']);_0x2317c1['serverUrl']=intUtil[_0xc4ba('0x3d')](_0x2317c1['serverUrl']);if(_0x1bcebe&&_0x1bcebe['recordingFormat']&&_0x1bcebe[_0xc4ba('0x4e')]!==_0xc4ba('0x4f')){logger[_0xc4ba('0x1c')](_0xc4ba('0x50'),_0xc4ba('0x40'));_0x34a11c[_0xc4ba('0x41')]=util[_0xc4ba('0xc')](_0xc4ba('0x42'),_0x2317c1[_0xc4ba('0x3e')],_0x34a11c[_0xc4ba('0x43')],md5(_0x34a11c['uniqueid']));}headers['Authorization']=getAuth(_0x2317c1);return getUser(_0x2317c1,_0xacd8d1[_0xc4ba('0x44')])[_0xc4ba('0x1b')](function(_0x3080eb){_0x517fb9=_0x3080eb;logger['info'](_0xc4ba('0x51'),_0x517fb9['id']);return getEndUser(_0x2317c1,_0x34a11c[_0xc4ba('0x52')],_0x34a11c[_0xc4ba('0x53')]);})[_0xc4ba('0x1b')](function(_0x47333a){_0x46dc11=_0x47333a;logger['info'](_0xc4ba('0x54'),_0x46dc11['id']);return getTicket(_0x2317c1,_0x517fb9,_0x46dc11,_0x5de7df,_0x34a11c);})[_0xc4ba('0x1b')](function(_0x222e03){if(_0x222e03&&_0x222e03['id']){logger[_0xc4ba('0x1c')](_0xc4ba('0x1d'));logger[_0xc4ba('0x1c')](_0xc4ba('0x46'),_0x222e03['id']);logger[_0xc4ba('0x1c')]('[OUTBOUND]',_0xc4ba('0x55'));emit(util[_0xc4ba('0xc')](_0xc4ba('0x48'),_0xacd8d1[_0xc4ba('0x14')]),_0xc4ba('0x49'),{'uri':util['format'](_0xc4ba('0x4a'),_0x2317c1['remoteUri'],_0x222e03['id'])});}})[_0xc4ba('0x4b')](function(_0x4c4592){logger[_0xc4ba('0x4c')](_0xc4ba('0x50'),JSON[_0xc4ba('0x2d')](_0x4c4592));});};exports['unmanaged']=function(_0x2a9c52,_0x5ce454,_0x4953f0,_0x422ec9,_0x320620,_0x2282c5){var _0x239dac,_0x3f3726;_0x2282c5[_0xc4ba('0x19')]=intUtil[_0xc4ba('0x3d')](_0x2282c5[_0xc4ba('0x19')]);_0x2282c5['serverUrl']=intUtil['stripTrailingSlash'](_0x2282c5[_0xc4ba('0x3e')]);if(_0x320620&&_0x320620[_0xc4ba('0x3f')]){logger[_0xc4ba('0x1c')]('['+_0x5ce454['lastevent'][_0xc4ba('0x56')]()+']',_0xc4ba('0x40'));_0x5ce454['recordingURL']=util[_0xc4ba('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2282c5[_0xc4ba('0x3e')],_0x5ce454[_0xc4ba('0x43')],md5(_0x5ce454[_0xc4ba('0x43')]));}else{_0x5ce454[_0xc4ba('0x41')]='';}headers[_0xc4ba('0x57')]=getAuth(_0x2282c5);return getUser(_0x2282c5,'')[_0xc4ba('0x1b')](function(_0x539714){_0x239dac=_0x539714;logger[_0xc4ba('0x1c')]('The\x20User\x20ID\x20is:',_0x239dac['id']);return getEndUser(_0x2282c5,_0x5ce454[_0xc4ba('0x45')],_0x5ce454[_0xc4ba('0xe')]);})[_0xc4ba('0x1b')](function(_0x6fa415){_0x3f3726=_0x6fa415;logger['info'](_0xc4ba('0x54'),_0x3f3726['id']);return getTicket(_0x2282c5,_0x239dac,_0x3f3726,_0x4953f0,_0x5ce454);})[_0xc4ba('0x1b')](function(_0x1ec779){if(_0x1ec779){logger[_0xc4ba('0x1c')](_0xc4ba('0x1d'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x1ec779['id']);}})[_0xc4ba('0x4b')](function(_0x4dbf26){logger[_0xc4ba('0x4c')]('['+_0x5ce454[_0xc4ba('0x58')][_0xc4ba('0x56')]()+']',JSON[_0xc4ba('0x2d')](_0x4dbf26));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff