// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xbb90=['unmanaged','toUpperCase','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','defaults','redis','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','getString','Subjects','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','keyBy','value','POST','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','remoteUri','Admin\x20account\x20selected.','Enduser\x20found!','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/api/v2/contacts','Enduser\x20created.','Basic\x20%s','apiKey','toString','[HTTP]','map','type','nameField','content','string','idField','customField','push','variableName','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/helpdesk/tickets/%d','stringify','recordingFormat','Recording\x20is\x20enabled!','[OUTBOUND]','user:%s','catch','error'];(function(_0x4b4ef2,_0x325d22){var _0x2404cc=function(_0x178db1){while(--_0x178db1){_0x4b4ef2['push'](_0x4b4ef2['shift']());}};_0x2404cc(++_0x325d22);}(_0xbb90,0x1bf));var _0x0bb9=function(_0x36ff59,_0x4c2884){_0x36ff59=_0x36ff59-0x0;var _0x32df9d=_0xbb90[_0x36ff59];return _0x32df9d;};'use strict';var _=require(_0x0bb9('0x0'));var rp=require(_0x0bb9('0x1'));var md5=require(_0x0bb9('0x2'));var util=require('util');var Redis=require(_0x0bb9('0x3'));var intUtil=require(_0x0bb9('0x4'));var config=require(_0x0bb9('0x5'));var logger=require(_0x0bb9('0x6'))(_0x0bb9('0x7'));config['redis']=_[_0x0bb9('0x8')](config[_0x0bb9('0x9')],{'host':_0x0bb9('0xa'),'port':0x18eb});var io=require(_0x0bb9('0xb'))(new Redis(config[_0x0bb9('0x9')]));var headers={'Content-Type':_0x0bb9('0xc'),'Accept':_0x0bb9('0xc')};function emit(_0xb9e072,_0x5e2c5a,_0x107d0a){io['to'](_0xb9e072)[_0x0bb9('0xd')](_0x5e2c5a,_0x107d0a);}function getTicket(_0x4cac3b,_0x7f6c5f,_0x179a82,_0x323785,_0x45b52e){logger[_0x0bb9('0xe')](_0x0bb9('0xf'));var _0x4d904a=_[_0x0bb9('0x10')]({'responder_id':_0x7f6c5f['id'],'requester_id':_0x179a82['id'],'name':util[_0x0bb9('0x11')](_0x0bb9('0x12'),_0x45b52e[_0x0bb9('0x13')]),'phone':_0x45b52e['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x0bb9('0x14')](_0x323785[_0x0bb9('0x15')],_0x45b52e,'\x20'),'description':intUtil[_0x0bb9('0x14')](_0x323785[_0x0bb9('0x16')],_0x45b52e,_0x0bb9('0x17')),'tags':getTags(_0x323785[_0x0bb9('0x18')],_0x0bb9('0x19'))},getCustomFields(_0x323785[_0x0bb9('0x1a')],_0x45b52e));_0x4d904a[_0x0bb9('0x1b')]=_[_0x0bb9('0x1c')](_[_0x0bb9('0x1d')](_0x4d904a['custom_fields'],'id'),_0x0bb9('0x1e'));return request({'uri':util['format']('%s/api/v2/tickets',_0x4cac3b['remoteUri']),'method':_0x0bb9('0x1f'),'body':_0x4d904a})[_0x0bb9('0x20')](function(_0x20b113){logger[_0x0bb9('0xe')](_0x0bb9('0x21'));return _0x20b113;});}function getUser(_0x3de5b0,_0x2d7369){if(intUtil[_0x0bb9('0x22')](_0x2d7369)){return request({'uri':util[_0x0bb9('0x11')](_0x0bb9('0x23'),_0x3de5b0['remoteUri']),'qs':{'email':_0x2d7369}})[_0x0bb9('0x20')](function(_0x52a4ee){if(_0x52a4ee[_0x0bb9('0x24')]){logger[_0x0bb9('0xe')]('Agent\x20found!');return _['find'](_0x52a4ee,function(_0x2e3c0d){return _0x2e3c0d[_0x0bb9('0x25')][_0x0bb9('0x26')]===_0x2d7369;});}else{logger[_0x0bb9('0xe')](_0x0bb9('0x27'));return request({'uri':util[_0x0bb9('0x11')]('%s/api/v2/agents/me',_0x3de5b0['remoteUri'])})[_0x0bb9('0x20')](function(_0x4c1b5d){logger[_0x0bb9('0xe')]('Admin\x20account\x20selected.');return _0x4c1b5d;});}});}else{logger[_0x0bb9('0xe')](_0x0bb9('0x28'));return request({'uri':util['format']('%s/api/v2/agents/me',_0x3de5b0[_0x0bb9('0x29')])})[_0x0bb9('0x20')](function(_0x243465){logger[_0x0bb9('0xe')](_0x0bb9('0x2a'));return _0x243465;});}}function getEndUser(_0x270717,_0xe3ddbc,_0xd089f7){logger[_0x0bb9('0xe')]('Searching\x20enduser\x20with\x20phone',_0xd089f7);return request({'uri':util['format']('%s/api/v2/contacts',_0x270717[_0x0bb9('0x29')]),'qs':{'phone':_0xd089f7}})['then'](function(_0x4476e8){if(_0x4476e8[_0x0bb9('0x24')]){logger[_0x0bb9('0xe')](_0x0bb9('0x2b'));return _[_0x0bb9('0x2c')](_0x4476e8,{'phone':_0xd089f7});}else{logger[_0x0bb9('0xe')](_0x0bb9('0x2d'));return request({'uri':util[_0x0bb9('0x11')](_0x0bb9('0x2e'),_0x270717[_0x0bb9('0x29')]),'method':_0x0bb9('0x1f'),'body':{'name':_0xe3ddbc,'phone':_0xd089f7}})[_0x0bb9('0x20')](function(_0x164b2b){logger[_0x0bb9('0xe')](_0x0bb9('0x2f'));return _0x164b2b;});}});}function getAuth(_0x1a589){return util[_0x0bb9('0x11')](_0x0bb9('0x30'),new Buffer(_0x1a589[_0x0bb9('0x31')]+':X')[_0x0bb9('0x32')]('base64'));}function request(_0x52d47b){logger['debug'](_0x0bb9('0x33'),JSON['stringify'](_0x52d47b));return rp(_['defaults'](_0x52d47b,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x196e6a,_0x5eb76f){var _0x3c6c1c=[];if(_0x196e6a&&_0x196e6a[_0x0bb9('0x24')]>0x0){_0x3c6c1c=_[_0x0bb9('0x34')](_0x196e6a,_0x5eb76f);}return _0x3c6c1c;}function getCustomFields(_0x4356fa,_0x1339e9){var _0x2c20a6=[];var _0x41b44b={'custom_fields':[]};if(_0x4356fa['length']>0x0){_['forEach'](_0x4356fa,function(_0x5af35b){if(_0x5af35b[_0x0bb9('0x35')]==='string'&&_0x5af35b[_0x0bb9('0x36')]&&!_0x5af35b['customField']){_0x41b44b[_0x5af35b[_0x0bb9('0x36')]['toLowerCase']()]=_0x5af35b[_0x0bb9('0x37')][_0x0bb9('0x32')]();}else if(_0x5af35b[_0x0bb9('0x35')]===_0x0bb9('0x38')&&_0x5af35b[_0x0bb9('0x39')]&&_0x5af35b[_0x0bb9('0x3a')]){_0x41b44b[_0x0bb9('0x1b')][_0x0bb9('0x3b')]({'id':_0x5af35b[_0x0bb9('0x39')],'value':_0x5af35b[_0x0bb9('0x37')][_0x0bb9('0x32')]()});}else if(_0x5af35b['type']==='variable'&&_0x5af35b[_0x0bb9('0x3c')]&&_0x5af35b[_0x0bb9('0x39')]&&_0x5af35b[_0x0bb9('0x3a')]){_0x1339e9[_0x5af35b['variableName']]&&_0x41b44b[_0x0bb9('0x1b')][_0x0bb9('0x3b')]({'id':_0x5af35b[_0x0bb9('0x39')],'value':_0x1339e9[_0x5af35b['variableName']][_0x0bb9('0x32')]()});}else if(_0x5af35b[_0x0bb9('0x35')]===_0x0bb9('0x3d')&&_0x5af35b[_0x0bb9('0x3e')]&&_0x5af35b[_0x0bb9('0x3e')]['name']&&_0x5af35b[_0x0bb9('0x39')]&&_0x5af35b[_0x0bb9('0x3a')]){_0x1339e9[_0x5af35b[_0x0bb9('0x3e')][_0x0bb9('0x19')][_0x0bb9('0x3f')]()]&&_0x41b44b[_0x0bb9('0x1b')][_0x0bb9('0x3b')]({'id':_0x5af35b['idField'],'value':_0x1339e9[_0x5af35b[_0x0bb9('0x3e')][_0x0bb9('0x19')][_0x0bb9('0x3f')]()][_0x0bb9('0x32')]()});}});}return _0x41b44b;}exports[_0x0bb9('0x40')]=function(_0x57dae9,_0x5bd862,_0x3f61a4,_0x262e9d,_0x36f83f,_0x30ff3a){var _0x51d105,_0x2d892d;_0x30ff3a[_0x0bb9('0x29')]=intUtil[_0x0bb9('0x41')](_0x30ff3a[_0x0bb9('0x29')]);_0x30ff3a[_0x0bb9('0x42')]=intUtil[_0x0bb9('0x41')](_0x30ff3a[_0x0bb9('0x42')]);if(_0x36f83f&&_0x36f83f[_0x0bb9('0x43')]){logger[_0x0bb9('0xe')](_0x0bb9('0x44'),'Recording\x20is\x20enabled!');_0x5bd862[_0x0bb9('0x45')]=util[_0x0bb9('0x11')](_0x0bb9('0x46'),_0x30ff3a['serverUrl'],_0x5bd862[_0x0bb9('0x47')],md5(_0x5bd862[_0x0bb9('0x47')]));}else{_0x5bd862['recordingURL']='';}headers[_0x0bb9('0x48')]=getAuth(_0x30ff3a);return getUser(_0x30ff3a,_0x262e9d['email'])[_0x0bb9('0x20')](function(_0x2dce15){_0x51d105=_0x2dce15;logger[_0x0bb9('0xe')](_0x0bb9('0x49'),_0x51d105['id']);return getEndUser(_0x30ff3a,_0x5bd862[_0x0bb9('0x13')],_0x5bd862[_0x0bb9('0x4a')]);})[_0x0bb9('0x20')](function(_0x37cb24){_0x2d892d=_0x37cb24;logger[_0x0bb9('0xe')](_0x0bb9('0x4b'),_0x2d892d['id']);return getTicket(_0x30ff3a,_0x51d105,_0x2d892d,_0x3f61a4,_0x5bd862);})['then'](function(_0x493f85){if(_0x493f85&&_0x493f85['id']){logger[_0x0bb9('0xe')]('Ticket\x20created!');logger[_0x0bb9('0xe')](_0x0bb9('0x4c'),_0x493f85['id']);logger[_0x0bb9('0xe')](_0x0bb9('0x44'),_0x0bb9('0x4d'));emit(util[_0x0bb9('0x11')]('user:%s',_0x262e9d[_0x0bb9('0x19')]),_0x0bb9('0x4e'),{'uri':util['format'](_0x0bb9('0x4f'),_0x30ff3a[_0x0bb9('0x29')],_0x493f85['id'])});}})['catch'](function(_0x4135d4){logger['error'](_0x0bb9('0x44'),JSON[_0x0bb9('0x50')](_0x4135d4));});};exports['outbound']=function(_0x55487e,_0x185793,_0x22c431,_0x2011a1,_0x3cd9a1,_0x22a814,_0x1215d5){var _0x5cf173,_0x43e016;_0x22a814['remoteUri']=intUtil['stripTrailingSlash'](_0x22a814[_0x0bb9('0x29')]);_0x22a814[_0x0bb9('0x42')]=intUtil[_0x0bb9('0x41')](_0x22a814[_0x0bb9('0x42')]);if(_0x1215d5&&_0x1215d5[_0x0bb9('0x51')]&&_0x1215d5[_0x0bb9('0x51')]!=='none'){logger['info']('[OUTBOUND]',_0x0bb9('0x52'));_0x185793[_0x0bb9('0x45')]=util[_0x0bb9('0x11')](_0x0bb9('0x46'),_0x22a814[_0x0bb9('0x42')],_0x185793['uniqueid'],md5(_0x185793[_0x0bb9('0x47')]));}headers[_0x0bb9('0x48')]=getAuth(_0x22a814);return getUser(_0x22a814,_0x2011a1['email'])[_0x0bb9('0x20')](function(_0x19cda7){_0x5cf173=_0x19cda7;logger['info'](_0x0bb9('0x49'),_0x5cf173['id']);return getEndUser(_0x22a814,_0x185793['destcalleridname'],_0x185793['destcalleridnum']);})[_0x0bb9('0x20')](function(_0x925e48){_0x43e016=_0x925e48;logger['info']('The\x20Enduser\x20ID\x20is:',_0x43e016['id']);return getTicket(_0x22a814,_0x5cf173,_0x43e016,_0x22c431,_0x185793);})['then'](function(_0x48b4d6){if(_0x48b4d6&&_0x48b4d6['id']){logger['info'](_0x0bb9('0x21'));logger['info'](_0x0bb9('0x4c'),_0x48b4d6['id']);logger['info'](_0x0bb9('0x53'),_0x0bb9('0x4d'));emit(util[_0x0bb9('0x11')](_0x0bb9('0x54'),_0x2011a1[_0x0bb9('0x19')]),_0x0bb9('0x4e'),{'uri':util[_0x0bb9('0x11')](_0x0bb9('0x4f'),_0x22a814[_0x0bb9('0x29')],_0x48b4d6['id'])});}})[_0x0bb9('0x55')](function(_0x3d4052){logger[_0x0bb9('0x56')](_0x0bb9('0x53'),JSON[_0x0bb9('0x50')](_0x3d4052));});};exports[_0x0bb9('0x57')]=function(_0x558840,_0x186ca5,_0x2d92df,_0x4522ea,_0x8767b3,_0x22c796){var _0x1219e6,_0x2076e4;_0x22c796[_0x0bb9('0x29')]=intUtil[_0x0bb9('0x41')](_0x22c796[_0x0bb9('0x29')]);_0x22c796['serverUrl']=intUtil[_0x0bb9('0x41')](_0x22c796[_0x0bb9('0x42')]);if(_0x8767b3&&_0x8767b3['monitor_format']){logger[_0x0bb9('0xe')]('['+_0x186ca5['lastevent'][_0x0bb9('0x58')]()+']',_0x0bb9('0x52'));_0x186ca5[_0x0bb9('0x45')]=util['format'](_0x0bb9('0x46'),_0x22c796[_0x0bb9('0x42')],_0x186ca5[_0x0bb9('0x47')],md5(_0x186ca5['uniqueid']));}else{_0x186ca5[_0x0bb9('0x45')]='';}headers[_0x0bb9('0x48')]=getAuth(_0x22c796);return getUser(_0x22c796,'')[_0x0bb9('0x20')](function(_0x2e59cd){_0x1219e6=_0x2e59cd;logger[_0x0bb9('0xe')](_0x0bb9('0x49'),_0x1219e6['id']);return getEndUser(_0x22c796,_0x186ca5[_0x0bb9('0x13')],_0x186ca5[_0x0bb9('0x4a')]);})[_0x0bb9('0x20')](function(_0x3332b4){_0x2076e4=_0x3332b4;logger['info'](_0x0bb9('0x4b'),_0x2076e4['id']);return getTicket(_0x22c796,_0x1219e6,_0x2076e4,_0x2d92df,_0x186ca5);})[_0x0bb9('0x20')](function(_0x339b3c){if(_0x339b3c){logger['info'](_0x0bb9('0x21'));logger[_0x0bb9('0xe')](_0x0bb9('0x4c'),_0x339b3c['id']);}})[_0x0bb9('0x55')](function(_0x430547){logger[_0x0bb9('0x56')]('['+_0x186ca5['lastevent'][_0x0bb9('0x58')]()+']',JSON[_0x0bb9('0x50')](_0x430547));});};
\ No newline at end of file
+var _0x9d75=['outbound','stripTrailingSlash','recordingFormat','none','destcalleridname','destcalleridnum','[OUTBOUND]','%s/helpdesk/tickets/%d','unmanaged','lastevent','toUpperCase','request-promise','util','ioredis','../../../../config/environment','../../../../config/logger','freshdesk','redis','socket.io-emitter','application/json','emit','Creating\x20new\x20ticket...','merge','calleridname','calleridnum','getString','Subjects','Descriptions','<br>','name','Fields','custom_fields','mapValues','keyBy','format','%s/api/v2/tickets','POST','then','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','remoteUri','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','defaults','GET','map','forEach','includes','string','picklist','type','nameField','content','idField','customField','push','variable','variableName','Variable','toLowerCase','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','catch','error'];(function(_0x1e671f,_0x31cfc4){var _0x55b607=function(_0x5ab1b4){while(--_0x5ab1b4){_0x1e671f['push'](_0x1e671f['shift']());}};_0x55b607(++_0x31cfc4);}(_0x9d75,0x1dc));var _0x59d7=function(_0x54807e,_0x14ae45){_0x54807e=_0x54807e-0x0;var _0x3c8faf=_0x9d75[_0x54807e];return _0x3c8faf;};'use strict';var _=require('lodash');var rp=require(_0x59d7('0x0'));var md5=require('md5');var util=require(_0x59d7('0x1'));var Redis=require(_0x59d7('0x2'));var intUtil=require('./util');var config=require(_0x59d7('0x3'));var logger=require(_0x59d7('0x4'))(_0x59d7('0x5'));config[_0x59d7('0x6')]=_['defaults'](config[_0x59d7('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0x59d7('0x7'))(new Redis(config[_0x59d7('0x6')]));var headers={'Content-Type':_0x59d7('0x8'),'Accept':_0x59d7('0x8')};function emit(_0x1e65ab,_0x218204,_0x43f2a7){io['to'](_0x1e65ab)[_0x59d7('0x9')](_0x218204,_0x43f2a7);}function getTicket(_0x2d335a,_0x374f39,_0x1c00f4,_0x50dc03,_0x7cd5db){logger['info'](_0x59d7('0xa'));var _0x824806=_[_0x59d7('0xb')]({'responder_id':_0x374f39['id'],'requester_id':_0x1c00f4['id'],'name':util['format']('Caller\x20-\x20%s',_0x7cd5db[_0x59d7('0xc')]),'phone':_0x7cd5db[_0x59d7('0xd')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x59d7('0xe')](_0x50dc03[_0x59d7('0xf')],_0x7cd5db,'\x20'),'description':intUtil[_0x59d7('0xe')](_0x50dc03[_0x59d7('0x10')],_0x7cd5db,_0x59d7('0x11')),'tags':getTags(_0x50dc03['Tags'],_0x59d7('0x12'))},getCustomFields(_0x50dc03[_0x59d7('0x13')],_0x7cd5db));_0x824806[_0x59d7('0x14')]=_[_0x59d7('0x15')](_[_0x59d7('0x16')](_0x824806[_0x59d7('0x14')],'id'),'value');return request({'uri':util[_0x59d7('0x17')](_0x59d7('0x18'),_0x2d335a['remoteUri']),'method':_0x59d7('0x19'),'body':_0x824806})[_0x59d7('0x1a')](function(_0x19f7ed){logger[_0x59d7('0x1b')](_0x59d7('0x1c'));return _0x19f7ed;});}function getUser(_0x493612,_0x1647d6){if(intUtil[_0x59d7('0x1d')](_0x1647d6)){return request({'uri':util[_0x59d7('0x17')](_0x59d7('0x1e'),_0x493612[_0x59d7('0x1f')]),'qs':{'email':_0x1647d6}})[_0x59d7('0x1a')](function(_0xfaf8c0){if(_0xfaf8c0['length']){logger[_0x59d7('0x1b')](_0x59d7('0x20'));return _[_0x59d7('0x21')](_0xfaf8c0,function(_0x246fde){return _0x246fde[_0x59d7('0x22')][_0x59d7('0x23')]===_0x1647d6;});}else{logger[_0x59d7('0x1b')](_0x59d7('0x24'));return request({'uri':util[_0x59d7('0x17')]('%s/api/v2/agents/me',_0x493612['remoteUri'])})[_0x59d7('0x1a')](function(_0x18ac43){logger[_0x59d7('0x1b')](_0x59d7('0x25'));return _0x18ac43;});}});}else{logger['info'](_0x59d7('0x26'));return request({'uri':util[_0x59d7('0x17')](_0x59d7('0x27'),_0x493612[_0x59d7('0x1f')])})[_0x59d7('0x1a')](function(_0x22311e){logger[_0x59d7('0x1b')](_0x59d7('0x25'));return _0x22311e;});}}function getEndUser(_0x38bbc7,_0x284bc3,_0x5b67df){logger[_0x59d7('0x1b')](_0x59d7('0x28'),_0x5b67df);return request({'uri':util[_0x59d7('0x17')](_0x59d7('0x29'),_0x38bbc7[_0x59d7('0x1f')]),'qs':{'phone':_0x5b67df}})['then'](function(_0x647f1e){if(_0x647f1e['length']){logger[_0x59d7('0x1b')]('Enduser\x20found!');return _[_0x59d7('0x21')](_0x647f1e,{'phone':_0x5b67df});}else{logger[_0x59d7('0x1b')](_0x59d7('0x2a'));return request({'uri':util[_0x59d7('0x17')]('%s/api/v2/contacts',_0x38bbc7[_0x59d7('0x1f')]),'method':'POST','body':{'name':_0x284bc3,'phone':_0x5b67df}})[_0x59d7('0x1a')](function(_0x3ebe1f){logger[_0x59d7('0x1b')](_0x59d7('0x2b'));return _0x3ebe1f;});}});}function getAuth(_0x1173f9){return util[_0x59d7('0x17')](_0x59d7('0x2c'),new Buffer(_0x1173f9[_0x59d7('0x2d')]+':X')[_0x59d7('0x2e')](_0x59d7('0x2f')));}function request(_0x11b457){logger[_0x59d7('0x30')](_0x59d7('0x31'),JSON[_0x59d7('0x32')](_0x11b457));return rp(_[_0x59d7('0x33')](_0x11b457,{'method':_0x59d7('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x170929,_0x4fbadb){var _0x119266=[];if(_0x170929&&_0x170929['length']>0x0){_0x119266=_[_0x59d7('0x35')](_0x170929,_0x4fbadb);}return _0x119266;}function getCustomFields(_0x70236b,_0x52e25b){var _0x1fc6aa=[];var _0x3a6501={'custom_fields':[]};if(_0x70236b['length']>0x0){_[_0x59d7('0x36')](_0x70236b,function(_0x4ec7f3){if(_[_0x59d7('0x37')]([_0x59d7('0x38'),_0x59d7('0x39')],_0x4ec7f3[_0x59d7('0x3a')])&&_0x4ec7f3[_0x59d7('0x3b')]&&!_0x4ec7f3['customField']){_0x3a6501[_0x4ec7f3[_0x59d7('0x3b')]['toLowerCase']()]=_0x4ec7f3[_0x59d7('0x3c')][_0x59d7('0x2e')]();}else if(_[_0x59d7('0x37')]([_0x59d7('0x38'),_0x59d7('0x39')],_0x4ec7f3[_0x59d7('0x3a')])&&_0x4ec7f3[_0x59d7('0x3d')]&&_0x4ec7f3[_0x59d7('0x3e')]){_0x3a6501[_0x59d7('0x14')][_0x59d7('0x3f')]({'id':_0x4ec7f3['idField'],'value':_0x4ec7f3['content'][_0x59d7('0x2e')]()});}else if(_0x4ec7f3[_0x59d7('0x3a')]===_0x59d7('0x40')&&_0x4ec7f3[_0x59d7('0x41')]&&_0x4ec7f3[_0x59d7('0x3d')]&&_0x4ec7f3[_0x59d7('0x3e')]){_0x52e25b[_0x4ec7f3[_0x59d7('0x41')]]&&_0x3a6501[_0x59d7('0x14')]['push']({'id':_0x4ec7f3['idField'],'value':_0x52e25b[_0x4ec7f3[_0x59d7('0x41')]]['toString']()});}else if(_0x4ec7f3['type']==='customVariable'&&_0x4ec7f3[_0x59d7('0x42')]&&_0x4ec7f3[_0x59d7('0x42')]['name']&&_0x4ec7f3[_0x59d7('0x3d')]&&_0x4ec7f3['customField']){_0x52e25b[_0x4ec7f3['Variable'][_0x59d7('0x12')][_0x59d7('0x43')]()]&&_0x3a6501[_0x59d7('0x14')][_0x59d7('0x3f')]({'id':_0x4ec7f3['idField'],'value':_0x52e25b[_0x4ec7f3[_0x59d7('0x42')]['name'][_0x59d7('0x43')]()]['toString']()});}});}return _0x3a6501;}exports['queue']=function(_0x113b85,_0x4e410e,_0x3ec9c2,_0x121bff,_0x264ea0,_0x120bc6){var _0x778608,_0x49bd70;_0x120bc6[_0x59d7('0x1f')]=intUtil['stripTrailingSlash'](_0x120bc6[_0x59d7('0x1f')]);_0x120bc6[_0x59d7('0x44')]=intUtil['stripTrailingSlash'](_0x120bc6[_0x59d7('0x44')]);if(_0x264ea0&&_0x264ea0[_0x59d7('0x45')]){logger[_0x59d7('0x1b')](_0x59d7('0x46'),_0x59d7('0x47'));_0x4e410e[_0x59d7('0x48')]=util[_0x59d7('0x17')](_0x59d7('0x49'),_0x120bc6[_0x59d7('0x44')],_0x4e410e[_0x59d7('0x4a')],md5(_0x4e410e['uniqueid']));}else{_0x4e410e['recordingURL']='';}headers['Authorization']=getAuth(_0x120bc6);return getUser(_0x120bc6,_0x121bff[_0x59d7('0x23')])[_0x59d7('0x1a')](function(_0x1df442){_0x778608=_0x1df442;logger[_0x59d7('0x1b')](_0x59d7('0x4b'),_0x778608['id']);return getEndUser(_0x120bc6,_0x4e410e[_0x59d7('0xc')],_0x4e410e[_0x59d7('0xd')]);})[_0x59d7('0x1a')](function(_0x19190c){_0x49bd70=_0x19190c;logger[_0x59d7('0x1b')]('The\x20Enduser\x20ID\x20is:',_0x49bd70['id']);return getTicket(_0x120bc6,_0x778608,_0x49bd70,_0x3ec9c2,_0x4e410e);})[_0x59d7('0x1a')](function(_0x18cb34){if(_0x18cb34&&_0x18cb34['id']){logger['info'](_0x59d7('0x1c'));logger['info'](_0x59d7('0x4c'),_0x18cb34['id']);logger[_0x59d7('0x1b')](_0x59d7('0x46'),_0x59d7('0x4d'));emit(util[_0x59d7('0x17')](_0x59d7('0x4e'),_0x121bff['name']),_0x59d7('0x4f'),{'uri':util[_0x59d7('0x17')]('%s/helpdesk/tickets/%d',_0x120bc6['remoteUri'],_0x18cb34['id'])});}})[_0x59d7('0x50')](function(_0x377731){logger[_0x59d7('0x51')]('[QUEUE]',JSON[_0x59d7('0x32')](_0x377731));});};exports[_0x59d7('0x52')]=function(_0x5d3bcb,_0x8dd3f0,_0x19d990,_0x56ad9d,_0xfe3ca9,_0x5dd7f5,_0x24e37d){var _0x53d571,_0x20da0c;_0x5dd7f5[_0x59d7('0x1f')]=intUtil[_0x59d7('0x53')](_0x5dd7f5['remoteUri']);_0x5dd7f5[_0x59d7('0x44')]=intUtil['stripTrailingSlash'](_0x5dd7f5[_0x59d7('0x44')]);if(_0x24e37d&&_0x24e37d[_0x59d7('0x54')]&&_0x24e37d[_0x59d7('0x54')]!==_0x59d7('0x55')){logger[_0x59d7('0x1b')]('[OUTBOUND]',_0x59d7('0x47'));_0x8dd3f0[_0x59d7('0x48')]=util[_0x59d7('0x17')](_0x59d7('0x49'),_0x5dd7f5[_0x59d7('0x44')],_0x8dd3f0['uniqueid'],md5(_0x8dd3f0[_0x59d7('0x4a')]));}headers['Authorization']=getAuth(_0x5dd7f5);return getUser(_0x5dd7f5,_0x56ad9d[_0x59d7('0x23')])[_0x59d7('0x1a')](function(_0x1985e6){_0x53d571=_0x1985e6;logger[_0x59d7('0x1b')](_0x59d7('0x4b'),_0x53d571['id']);return getEndUser(_0x5dd7f5,_0x8dd3f0[_0x59d7('0x56')],_0x8dd3f0[_0x59d7('0x57')]);})[_0x59d7('0x1a')](function(_0x330b63){_0x20da0c=_0x330b63;logger['info']('The\x20Enduser\x20ID\x20is:',_0x20da0c['id']);return getTicket(_0x5dd7f5,_0x53d571,_0x20da0c,_0x19d990,_0x8dd3f0);})[_0x59d7('0x1a')](function(_0x5d3fc2){if(_0x5d3fc2&&_0x5d3fc2['id']){logger[_0x59d7('0x1b')](_0x59d7('0x1c'));logger[_0x59d7('0x1b')](_0x59d7('0x4c'),_0x5d3fc2['id']);logger[_0x59d7('0x1b')](_0x59d7('0x58'),_0x59d7('0x4d'));emit(util[_0x59d7('0x17')]('user:%s',_0x56ad9d[_0x59d7('0x12')]),_0x59d7('0x4f'),{'uri':util[_0x59d7('0x17')](_0x59d7('0x59'),_0x5dd7f5['remoteUri'],_0x5d3fc2['id'])});}})['catch'](function(_0xd16883){logger[_0x59d7('0x51')](_0x59d7('0x58'),JSON['stringify'](_0xd16883));});};exports[_0x59d7('0x5a')]=function(_0x5b6508,_0x1837ec,_0x803c58,_0x5e43a4,_0x27b288,_0x2155b4){var _0x22d36c,_0x384ab6;_0x2155b4['remoteUri']=intUtil[_0x59d7('0x53')](_0x2155b4['remoteUri']);_0x2155b4[_0x59d7('0x44')]=intUtil[_0x59d7('0x53')](_0x2155b4[_0x59d7('0x44')]);if(_0x27b288&&_0x27b288[_0x59d7('0x45')]){logger[_0x59d7('0x1b')]('['+_0x1837ec[_0x59d7('0x5b')][_0x59d7('0x5c')]()+']',_0x59d7('0x47'));_0x1837ec['recordingURL']=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2155b4[_0x59d7('0x44')],_0x1837ec[_0x59d7('0x4a')],md5(_0x1837ec['uniqueid']));}else{_0x1837ec[_0x59d7('0x48')]='';}headers['Authorization']=getAuth(_0x2155b4);return getUser(_0x2155b4,'')[_0x59d7('0x1a')](function(_0x52ec0a){_0x22d36c=_0x52ec0a;logger['info'](_0x59d7('0x4b'),_0x22d36c['id']);return getEndUser(_0x2155b4,_0x1837ec[_0x59d7('0xc')],_0x1837ec[_0x59d7('0xd')]);})[_0x59d7('0x1a')](function(_0x499949){_0x384ab6=_0x499949;logger[_0x59d7('0x1b')]('The\x20Enduser\x20ID\x20is:',_0x384ab6['id']);return getTicket(_0x2155b4,_0x22d36c,_0x384ab6,_0x803c58,_0x1837ec);})['then'](function(_0x7985b3){if(_0x7985b3){logger[_0x59d7('0x1b')](_0x59d7('0x1c'));logger[_0x59d7('0x1b')](_0x59d7('0x4c'),_0x7985b3['id']);}})[_0x59d7('0x50')](function(_0x3a5703){logger['error']('['+_0x1837ec['lastevent'][_0x59d7('0x5c')]()+']',JSON[_0x59d7('0x32')](_0x3a5703));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff