Built motion from commit 9d7072cc.|2.5.39
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index a2cec18..7ce7881 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x92c8=['Recording\x20is\x20enabled!','uniqueid','recordingURL','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','error','recordingFormat','none','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridnum','[OUTBOUND]','catch','unmanaged','lastevent','toUpperCase','lodash','md5','util','./util','../../../../config/logger','freshdesk','redis','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','getString','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','keyBy','value','%s/api/v2/tickets','POST','Ticket\x20created!','validateEmail','%s/api/v2/agents','then','length','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','remoteUri','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','%s/api/v2/contacts','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','base64','debug','[HTTP]','stringify','defaults','forEach','type','string','customField','toLowerCase','content','toString','idField','variable','variableName','push','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]'];(function(_0x3b31b0,_0x350e26){var _0x395005=function(_0x217d64){while(--_0x217d64){_0x3b31b0['push'](_0x3b31b0['shift']());}};_0x395005(++_0x350e26);}(_0x92c8,0x1e6));var _0x892c=function(_0x511e9a,_0x5e355b){_0x511e9a=_0x511e9a-0x0;var _0x23ad78=_0x92c8[_0x511e9a];return _0x23ad78;};'use strict';var _=require(_0x892c('0x0'));var rp=require('request-promise');var md5=require(_0x892c('0x1'));var util=require(_0x892c('0x2'));var Redis=require('ioredis');var intUtil=require(_0x892c('0x3'));var config=require('../../../../config/environment');var logger=require(_0x892c('0x4'))(_0x892c('0x5'));config[_0x892c('0x6')]=_['defaults'](config[_0x892c('0x6')],{'host':_0x892c('0x7'),'port':0x18eb});var io=require(_0x892c('0x8'))(new Redis(config[_0x892c('0x6')]));var headers={'Content-Type':_0x892c('0x9'),'Accept':_0x892c('0x9')};function emit(_0x434fd9,_0x1645ff,_0x4248a8){io['to'](_0x434fd9)[_0x892c('0xa')](_0x1645ff,_0x4248a8);}function getTicket(_0x5720a7,_0x20ab9f,_0x1072e7,_0x5236dd,_0x58e99f){logger[_0x892c('0xb')](_0x892c('0xc'));var _0x427067=_[_0x892c('0xd')]({'responder_id':_0x20ab9f['id'],'requester_id':_0x1072e7['id'],'name':util[_0x892c('0xe')](_0x892c('0xf'),_0x58e99f[_0x892c('0x10')]),'phone':_0x58e99f[_0x892c('0x11')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x5236dd[_0x892c('0x12')],_0x58e99f,'\x20'),'description':intUtil[_0x892c('0x13')](_0x5236dd[_0x892c('0x14')],_0x58e99f,_0x892c('0x15')),'tags':getTags(_0x5236dd[_0x892c('0x16')],_0x892c('0x17'))},getCustomFields(_0x5236dd[_0x892c('0x18')],_0x58e99f));_0x427067[_0x892c('0x19')]=_[_0x892c('0x1a')](_[_0x892c('0x1b')](_0x427067[_0x892c('0x19')],'id'),_0x892c('0x1c'));return request({'uri':util['format'](_0x892c('0x1d'),_0x5720a7['remoteUri']),'method':_0x892c('0x1e'),'body':_0x427067})['then'](function(_0x49a30a){logger['info'](_0x892c('0x1f'));return _0x49a30a;});}function getUser(_0x188f9f,_0x35db91){if(intUtil[_0x892c('0x20')](_0x35db91)){return request({'uri':util['format'](_0x892c('0x21'),_0x188f9f['remoteUri']),'qs':{'email':_0x35db91}})[_0x892c('0x22')](function(_0x678e7a){if(_0x678e7a[_0x892c('0x23')]){logger[_0x892c('0xb')]('Agent\x20found!');return _[_0x892c('0x24')](_0x678e7a,function(_0x312847){return _0x312847[_0x892c('0x25')][_0x892c('0x26')]===_0x35db91;});}else{logger[_0x892c('0xb')](_0x892c('0x27'));return request({'uri':util[_0x892c('0xe')]('%s/api/v2/agents/me',_0x188f9f[_0x892c('0x28')])})['then'](function(_0x159218){logger[_0x892c('0xb')](_0x892c('0x29'));return _0x159218;});}});}else{logger[_0x892c('0xb')](_0x892c('0x2a'));return request({'uri':util['format'](_0x892c('0x2b'),_0x188f9f[_0x892c('0x28')])})['then'](function(_0x110665){logger[_0x892c('0xb')]('Admin\x20account\x20selected.');return _0x110665;});}}function getEndUser(_0x2c84f6,_0xe04c8e,_0x357e3f){logger[_0x892c('0xb')]('Searching\x20enduser\x20with\x20phone',_0x357e3f);return request({'uri':util['format'](_0x892c('0x2c'),_0x2c84f6[_0x892c('0x28')]),'qs':{'phone':_0x357e3f}})[_0x892c('0x22')](function(_0x122032){if(_0x122032[_0x892c('0x23')]){logger[_0x892c('0xb')]('Enduser\x20found!');return _[_0x892c('0x24')](_0x122032,{'phone':_0x357e3f});}else{logger[_0x892c('0xb')](_0x892c('0x2d'));return request({'uri':util[_0x892c('0xe')]('%s/api/v2/contacts',_0x2c84f6[_0x892c('0x28')]),'method':_0x892c('0x1e'),'body':{'name':_0xe04c8e,'phone':_0x357e3f}})[_0x892c('0x22')](function(_0xd1fd85){logger[_0x892c('0xb')](_0x892c('0x2e'));return _0xd1fd85;});}});}function getAuth(_0x4dce90){return util[_0x892c('0xe')](_0x892c('0x2f'),new Buffer(_0x4dce90[_0x892c('0x30')]+':X')['toString'](_0x892c('0x31')));}function request(_0x22f084){logger[_0x892c('0x32')](_0x892c('0x33'),JSON[_0x892c('0x34')](_0x22f084));return rp(_[_0x892c('0x35')](_0x22f084,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x2dd620,_0x2336eb){var _0x40e16f=[];if(_0x2dd620&&_0x2dd620[_0x892c('0x23')]>0x0){_0x40e16f=_['map'](_0x2dd620,_0x2336eb);}return _0x40e16f;}function getCustomFields(_0x1f3742,_0xf76b26){var _0x4de7e3=[];var _0x3477ad={'custom_fields':[]};if(_0x1f3742[_0x892c('0x23')]>0x0){_[_0x892c('0x36')](_0x1f3742,function(_0x4b4717){if(_0x4b4717[_0x892c('0x37')]===_0x892c('0x38')&&_0x4b4717['nameField']&&!_0x4b4717[_0x892c('0x39')]){_0x3477ad[_0x4b4717['nameField'][_0x892c('0x3a')]()]=_0x4b4717[_0x892c('0x3b')][_0x892c('0x3c')]();}else if(_0x4b4717[_0x892c('0x37')]===_0x892c('0x38')&&_0x4b4717[_0x892c('0x3d')]&&_0x4b4717[_0x892c('0x39')]){_0x3477ad[_0x892c('0x19')]['push']({'id':_0x4b4717['idField'],'value':_0x4b4717[_0x892c('0x3b')][_0x892c('0x3c')]()});}else if(_0x4b4717['type']===_0x892c('0x3e')&&_0x4b4717[_0x892c('0x3f')]&&_0x4b4717[_0x892c('0x3d')]&&_0x4b4717['customField']){_0xf76b26[_0x4b4717['variableName']]&&_0x3477ad['custom_fields'][_0x892c('0x40')]({'id':_0x4b4717['idField'],'value':_0xf76b26[_0x4b4717[_0x892c('0x3f')]][_0x892c('0x3c')]()});}else if(_0x4b4717[_0x892c('0x37')]===_0x892c('0x41')&&_0x4b4717['Variable']&&_0x4b4717[_0x892c('0x42')]['name']&&_0x4b4717[_0x892c('0x3d')]&&_0x4b4717[_0x892c('0x39')]){_0xf76b26[_0x4b4717[_0x892c('0x42')][_0x892c('0x17')][_0x892c('0x3a')]()]&&_0x3477ad[_0x892c('0x19')][_0x892c('0x40')]({'id':_0x4b4717[_0x892c('0x3d')],'value':_0xf76b26[_0x4b4717[_0x892c('0x42')][_0x892c('0x17')]['toLowerCase']()][_0x892c('0x3c')]()});}});}return _0x3477ad;}exports[_0x892c('0x43')]=function(_0x3e50da,_0x28efd7,_0x3386b8,_0xc2178e,_0x5f48ba,_0x546774){var _0x596346,_0xbbff04;_0x546774[_0x892c('0x28')]=intUtil[_0x892c('0x44')](_0x546774[_0x892c('0x28')]);_0x546774[_0x892c('0x45')]=intUtil[_0x892c('0x44')](_0x546774[_0x892c('0x45')]);if(_0x5f48ba&&_0x5f48ba[_0x892c('0x46')]){logger[_0x892c('0xb')](_0x892c('0x47'),_0x892c('0x48'));_0x28efd7['recordingURL']=util[_0x892c('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x546774[_0x892c('0x45')],_0x28efd7[_0x892c('0x49')],md5(_0x28efd7[_0x892c('0x49')]));}else{_0x28efd7[_0x892c('0x4a')]='';}headers[_0x892c('0x4b')]=getAuth(_0x546774);return getUser(_0x546774,_0xc2178e[_0x892c('0x26')])[_0x892c('0x22')](function(_0x4bf3f6){_0x596346=_0x4bf3f6;logger[_0x892c('0xb')](_0x892c('0x4c'),_0x596346['id']);return getEndUser(_0x546774,_0x28efd7[_0x892c('0x10')],_0x28efd7[_0x892c('0x11')]);})[_0x892c('0x22')](function(_0xb9daf7){_0xbbff04=_0xb9daf7;logger[_0x892c('0xb')](_0x892c('0x4d'),_0xbbff04['id']);return getTicket(_0x546774,_0x596346,_0xbbff04,_0x3386b8,_0x28efd7);})[_0x892c('0x22')](function(_0x199646){if(_0x199646&&_0x199646['id']){logger[_0x892c('0xb')](_0x892c('0x1f'));logger[_0x892c('0xb')](_0x892c('0x4e'),_0x199646['id']);logger[_0x892c('0xb')](_0x892c('0x47'),_0x892c('0x4f'));emit(util[_0x892c('0xe')](_0x892c('0x50'),_0xc2178e[_0x892c('0x17')]),_0x892c('0x51'),{'uri':util[_0x892c('0xe')](_0x892c('0x52'),_0x546774[_0x892c('0x28')],_0x199646['id'])});}})['catch'](function(_0x3b1264){logger[_0x892c('0x53')]('[QUEUE]',JSON[_0x892c('0x34')](_0x3b1264));});};exports['outbound']=function(_0x4c64d0,_0x4c4316,_0x2d1143,_0x5c9085,_0x1841e5,_0x55e1a5,_0x60ba87){var _0x594814,_0x5ccc0d;_0x55e1a5[_0x892c('0x28')]=intUtil[_0x892c('0x44')](_0x55e1a5[_0x892c('0x28')]);_0x55e1a5[_0x892c('0x45')]=intUtil[_0x892c('0x44')](_0x55e1a5['serverUrl']);if(_0x60ba87&&_0x60ba87[_0x892c('0x54')]&&_0x60ba87[_0x892c('0x54')]!==_0x892c('0x55')){logger[_0x892c('0xb')]('[OUTBOUND]',_0x892c('0x48'));_0x4c4316[_0x892c('0x4a')]=util['format'](_0x892c('0x56'),_0x55e1a5[_0x892c('0x45')],_0x4c4316[_0x892c('0x49')],md5(_0x4c4316[_0x892c('0x49')]));}headers['Authorization']=getAuth(_0x55e1a5);return getUser(_0x55e1a5,_0x5c9085[_0x892c('0x26')])[_0x892c('0x22')](function(_0x3cd7ed){_0x594814=_0x3cd7ed;logger[_0x892c('0xb')]('The\x20User\x20ID\x20is:',_0x594814['id']);return getEndUser(_0x55e1a5,_0x4c4316['destcalleridname'],_0x4c4316[_0x892c('0x57')]);})['then'](function(_0x243224){_0x5ccc0d=_0x243224;logger['info']('The\x20Enduser\x20ID\x20is:',_0x5ccc0d['id']);return getTicket(_0x55e1a5,_0x594814,_0x5ccc0d,_0x2d1143,_0x4c4316);})[_0x892c('0x22')](function(_0x1e67ed){if(_0x1e67ed&&_0x1e67ed['id']){logger[_0x892c('0xb')](_0x892c('0x1f'));logger[_0x892c('0xb')]('The\x20Ticket\x20ID\x20is:',_0x1e67ed['id']);logger['info'](_0x892c('0x58'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x892c('0x50'),_0x5c9085[_0x892c('0x17')]),_0x892c('0x51'),{'uri':util[_0x892c('0xe')](_0x892c('0x52'),_0x55e1a5[_0x892c('0x28')],_0x1e67ed['id'])});}})[_0x892c('0x59')](function(_0x12ef61){logger['error'](_0x892c('0x58'),JSON[_0x892c('0x34')](_0x12ef61));});};exports[_0x892c('0x5a')]=function(_0x25f837,_0x17f710,_0x4bbf3a,_0x2b04c1,_0x593d0d,_0x374167){var _0x4d20cc,_0x1ac11a;_0x374167['remoteUri']=intUtil[_0x892c('0x44')](_0x374167[_0x892c('0x28')]);_0x374167[_0x892c('0x45')]=intUtil['stripTrailingSlash'](_0x374167[_0x892c('0x45')]);if(_0x593d0d&&_0x593d0d[_0x892c('0x46')]){logger[_0x892c('0xb')]('['+_0x17f710[_0x892c('0x5b')][_0x892c('0x5c')]()+']',_0x892c('0x48'));_0x17f710[_0x892c('0x4a')]=util[_0x892c('0xe')](_0x892c('0x56'),_0x374167[_0x892c('0x45')],_0x17f710[_0x892c('0x49')],md5(_0x17f710[_0x892c('0x49')]));}else{_0x17f710[_0x892c('0x4a')]='';}headers[_0x892c('0x4b')]=getAuth(_0x374167);return getUser(_0x374167,'')['then'](function(_0x5c740d){_0x4d20cc=_0x5c740d;logger[_0x892c('0xb')](_0x892c('0x4c'),_0x4d20cc['id']);return getEndUser(_0x374167,_0x17f710[_0x892c('0x10')],_0x17f710[_0x892c('0x11')]);})[_0x892c('0x22')](function(_0x280ced){_0x1ac11a=_0x280ced;logger['info'](_0x892c('0x4d'),_0x1ac11a['id']);return getTicket(_0x374167,_0x4d20cc,_0x1ac11a,_0x4bbf3a,_0x17f710);})[_0x892c('0x22')](function(_0x36bfca){if(_0x36bfca){logger[_0x892c('0xb')](_0x892c('0x1f'));logger['info'](_0x892c('0x4e'),_0x36bfca['id']);}})[_0x892c('0x59')](function(_0xecca5){logger[_0x892c('0x53')]('['+_0x17f710[_0x892c('0x5b')][_0x892c('0x5c')]()+']',JSON['stringify'](_0xecca5));});};
\ No newline at end of file
+var _0x9d75=['outbound','stripTrailingSlash','recordingFormat','none','destcalleridname','destcalleridnum','[OUTBOUND]','%s/helpdesk/tickets/%d','unmanaged','lastevent','toUpperCase','request-promise','util','ioredis','../../../../config/environment','../../../../config/logger','freshdesk','redis','socket.io-emitter','application/json','emit','Creating\x20new\x20ticket...','merge','calleridname','calleridnum','getString','Subjects','Descriptions','<br>','name','Fields','custom_fields','mapValues','keyBy','format','%s/api/v2/tickets','POST','then','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','remoteUri','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','defaults','GET','map','forEach','includes','string','picklist','type','nameField','content','idField','customField','push','variable','variableName','Variable','toLowerCase','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','catch','error'];(function(_0x1e671f,_0x31cfc4){var _0x55b607=function(_0x5ab1b4){while(--_0x5ab1b4){_0x1e671f['push'](_0x1e671f['shift']());}};_0x55b607(++_0x31cfc4);}(_0x9d75,0x1dc));var _0x59d7=function(_0x54807e,_0x14ae45){_0x54807e=_0x54807e-0x0;var _0x3c8faf=_0x9d75[_0x54807e];return _0x3c8faf;};'use strict';var _=require('lodash');var rp=require(_0x59d7('0x0'));var md5=require('md5');var util=require(_0x59d7('0x1'));var Redis=require(_0x59d7('0x2'));var intUtil=require('./util');var config=require(_0x59d7('0x3'));var logger=require(_0x59d7('0x4'))(_0x59d7('0x5'));config[_0x59d7('0x6')]=_['defaults'](config[_0x59d7('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0x59d7('0x7'))(new Redis(config[_0x59d7('0x6')]));var headers={'Content-Type':_0x59d7('0x8'),'Accept':_0x59d7('0x8')};function emit(_0x1e65ab,_0x218204,_0x43f2a7){io['to'](_0x1e65ab)[_0x59d7('0x9')](_0x218204,_0x43f2a7);}function getTicket(_0x2d335a,_0x374f39,_0x1c00f4,_0x50dc03,_0x7cd5db){logger['info'](_0x59d7('0xa'));var _0x824806=_[_0x59d7('0xb')]({'responder_id':_0x374f39['id'],'requester_id':_0x1c00f4['id'],'name':util['format']('Caller\x20-\x20%s',_0x7cd5db[_0x59d7('0xc')]),'phone':_0x7cd5db[_0x59d7('0xd')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x59d7('0xe')](_0x50dc03[_0x59d7('0xf')],_0x7cd5db,'\x20'),'description':intUtil[_0x59d7('0xe')](_0x50dc03[_0x59d7('0x10')],_0x7cd5db,_0x59d7('0x11')),'tags':getTags(_0x50dc03['Tags'],_0x59d7('0x12'))},getCustomFields(_0x50dc03[_0x59d7('0x13')],_0x7cd5db));_0x824806[_0x59d7('0x14')]=_[_0x59d7('0x15')](_[_0x59d7('0x16')](_0x824806[_0x59d7('0x14')],'id'),'value');return request({'uri':util[_0x59d7('0x17')](_0x59d7('0x18'),_0x2d335a['remoteUri']),'method':_0x59d7('0x19'),'body':_0x824806})[_0x59d7('0x1a')](function(_0x19f7ed){logger[_0x59d7('0x1b')](_0x59d7('0x1c'));return _0x19f7ed;});}function getUser(_0x493612,_0x1647d6){if(intUtil[_0x59d7('0x1d')](_0x1647d6)){return request({'uri':util[_0x59d7('0x17')](_0x59d7('0x1e'),_0x493612[_0x59d7('0x1f')]),'qs':{'email':_0x1647d6}})[_0x59d7('0x1a')](function(_0xfaf8c0){if(_0xfaf8c0['length']){logger[_0x59d7('0x1b')](_0x59d7('0x20'));return _[_0x59d7('0x21')](_0xfaf8c0,function(_0x246fde){return _0x246fde[_0x59d7('0x22')][_0x59d7('0x23')]===_0x1647d6;});}else{logger[_0x59d7('0x1b')](_0x59d7('0x24'));return request({'uri':util[_0x59d7('0x17')]('%s/api/v2/agents/me',_0x493612['remoteUri'])})[_0x59d7('0x1a')](function(_0x18ac43){logger[_0x59d7('0x1b')](_0x59d7('0x25'));return _0x18ac43;});}});}else{logger['info'](_0x59d7('0x26'));return request({'uri':util[_0x59d7('0x17')](_0x59d7('0x27'),_0x493612[_0x59d7('0x1f')])})[_0x59d7('0x1a')](function(_0x22311e){logger[_0x59d7('0x1b')](_0x59d7('0x25'));return _0x22311e;});}}function getEndUser(_0x38bbc7,_0x284bc3,_0x5b67df){logger[_0x59d7('0x1b')](_0x59d7('0x28'),_0x5b67df);return request({'uri':util[_0x59d7('0x17')](_0x59d7('0x29'),_0x38bbc7[_0x59d7('0x1f')]),'qs':{'phone':_0x5b67df}})['then'](function(_0x647f1e){if(_0x647f1e['length']){logger[_0x59d7('0x1b')]('Enduser\x20found!');return _[_0x59d7('0x21')](_0x647f1e,{'phone':_0x5b67df});}else{logger[_0x59d7('0x1b')](_0x59d7('0x2a'));return request({'uri':util[_0x59d7('0x17')]('%s/api/v2/contacts',_0x38bbc7[_0x59d7('0x1f')]),'method':'POST','body':{'name':_0x284bc3,'phone':_0x5b67df}})[_0x59d7('0x1a')](function(_0x3ebe1f){logger[_0x59d7('0x1b')](_0x59d7('0x2b'));return _0x3ebe1f;});}});}function getAuth(_0x1173f9){return util[_0x59d7('0x17')](_0x59d7('0x2c'),new Buffer(_0x1173f9[_0x59d7('0x2d')]+':X')[_0x59d7('0x2e')](_0x59d7('0x2f')));}function request(_0x11b457){logger[_0x59d7('0x30')](_0x59d7('0x31'),JSON[_0x59d7('0x32')](_0x11b457));return rp(_[_0x59d7('0x33')](_0x11b457,{'method':_0x59d7('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x170929,_0x4fbadb){var _0x119266=[];if(_0x170929&&_0x170929['length']>0x0){_0x119266=_[_0x59d7('0x35')](_0x170929,_0x4fbadb);}return _0x119266;}function getCustomFields(_0x70236b,_0x52e25b){var _0x1fc6aa=[];var _0x3a6501={'custom_fields':[]};if(_0x70236b['length']>0x0){_[_0x59d7('0x36')](_0x70236b,function(_0x4ec7f3){if(_[_0x59d7('0x37')]([_0x59d7('0x38'),_0x59d7('0x39')],_0x4ec7f3[_0x59d7('0x3a')])&&_0x4ec7f3[_0x59d7('0x3b')]&&!_0x4ec7f3['customField']){_0x3a6501[_0x4ec7f3[_0x59d7('0x3b')]['toLowerCase']()]=_0x4ec7f3[_0x59d7('0x3c')][_0x59d7('0x2e')]();}else if(_[_0x59d7('0x37')]([_0x59d7('0x38'),_0x59d7('0x39')],_0x4ec7f3[_0x59d7('0x3a')])&&_0x4ec7f3[_0x59d7('0x3d')]&&_0x4ec7f3[_0x59d7('0x3e')]){_0x3a6501[_0x59d7('0x14')][_0x59d7('0x3f')]({'id':_0x4ec7f3['idField'],'value':_0x4ec7f3['content'][_0x59d7('0x2e')]()});}else if(_0x4ec7f3[_0x59d7('0x3a')]===_0x59d7('0x40')&&_0x4ec7f3[_0x59d7('0x41')]&&_0x4ec7f3[_0x59d7('0x3d')]&&_0x4ec7f3[_0x59d7('0x3e')]){_0x52e25b[_0x4ec7f3[_0x59d7('0x41')]]&&_0x3a6501[_0x59d7('0x14')]['push']({'id':_0x4ec7f3['idField'],'value':_0x52e25b[_0x4ec7f3[_0x59d7('0x41')]]['toString']()});}else if(_0x4ec7f3['type']==='customVariable'&&_0x4ec7f3[_0x59d7('0x42')]&&_0x4ec7f3[_0x59d7('0x42')]['name']&&_0x4ec7f3[_0x59d7('0x3d')]&&_0x4ec7f3['customField']){_0x52e25b[_0x4ec7f3['Variable'][_0x59d7('0x12')][_0x59d7('0x43')]()]&&_0x3a6501[_0x59d7('0x14')][_0x59d7('0x3f')]({'id':_0x4ec7f3['idField'],'value':_0x52e25b[_0x4ec7f3[_0x59d7('0x42')]['name'][_0x59d7('0x43')]()]['toString']()});}});}return _0x3a6501;}exports['queue']=function(_0x113b85,_0x4e410e,_0x3ec9c2,_0x121bff,_0x264ea0,_0x120bc6){var _0x778608,_0x49bd70;_0x120bc6[_0x59d7('0x1f')]=intUtil['stripTrailingSlash'](_0x120bc6[_0x59d7('0x1f')]);_0x120bc6[_0x59d7('0x44')]=intUtil['stripTrailingSlash'](_0x120bc6[_0x59d7('0x44')]);if(_0x264ea0&&_0x264ea0[_0x59d7('0x45')]){logger[_0x59d7('0x1b')](_0x59d7('0x46'),_0x59d7('0x47'));_0x4e410e[_0x59d7('0x48')]=util[_0x59d7('0x17')](_0x59d7('0x49'),_0x120bc6[_0x59d7('0x44')],_0x4e410e[_0x59d7('0x4a')],md5(_0x4e410e['uniqueid']));}else{_0x4e410e['recordingURL']='';}headers['Authorization']=getAuth(_0x120bc6);return getUser(_0x120bc6,_0x121bff[_0x59d7('0x23')])[_0x59d7('0x1a')](function(_0x1df442){_0x778608=_0x1df442;logger[_0x59d7('0x1b')](_0x59d7('0x4b'),_0x778608['id']);return getEndUser(_0x120bc6,_0x4e410e[_0x59d7('0xc')],_0x4e410e[_0x59d7('0xd')]);})[_0x59d7('0x1a')](function(_0x19190c){_0x49bd70=_0x19190c;logger[_0x59d7('0x1b')]('The\x20Enduser\x20ID\x20is:',_0x49bd70['id']);return getTicket(_0x120bc6,_0x778608,_0x49bd70,_0x3ec9c2,_0x4e410e);})[_0x59d7('0x1a')](function(_0x18cb34){if(_0x18cb34&&_0x18cb34['id']){logger['info'](_0x59d7('0x1c'));logger['info'](_0x59d7('0x4c'),_0x18cb34['id']);logger[_0x59d7('0x1b')](_0x59d7('0x46'),_0x59d7('0x4d'));emit(util[_0x59d7('0x17')](_0x59d7('0x4e'),_0x121bff['name']),_0x59d7('0x4f'),{'uri':util[_0x59d7('0x17')]('%s/helpdesk/tickets/%d',_0x120bc6['remoteUri'],_0x18cb34['id'])});}})[_0x59d7('0x50')](function(_0x377731){logger[_0x59d7('0x51')]('[QUEUE]',JSON[_0x59d7('0x32')](_0x377731));});};exports[_0x59d7('0x52')]=function(_0x5d3bcb,_0x8dd3f0,_0x19d990,_0x56ad9d,_0xfe3ca9,_0x5dd7f5,_0x24e37d){var _0x53d571,_0x20da0c;_0x5dd7f5[_0x59d7('0x1f')]=intUtil[_0x59d7('0x53')](_0x5dd7f5['remoteUri']);_0x5dd7f5[_0x59d7('0x44')]=intUtil['stripTrailingSlash'](_0x5dd7f5[_0x59d7('0x44')]);if(_0x24e37d&&_0x24e37d[_0x59d7('0x54')]&&_0x24e37d[_0x59d7('0x54')]!==_0x59d7('0x55')){logger[_0x59d7('0x1b')]('[OUTBOUND]',_0x59d7('0x47'));_0x8dd3f0[_0x59d7('0x48')]=util[_0x59d7('0x17')](_0x59d7('0x49'),_0x5dd7f5[_0x59d7('0x44')],_0x8dd3f0['uniqueid'],md5(_0x8dd3f0[_0x59d7('0x4a')]));}headers['Authorization']=getAuth(_0x5dd7f5);return getUser(_0x5dd7f5,_0x56ad9d[_0x59d7('0x23')])[_0x59d7('0x1a')](function(_0x1985e6){_0x53d571=_0x1985e6;logger[_0x59d7('0x1b')](_0x59d7('0x4b'),_0x53d571['id']);return getEndUser(_0x5dd7f5,_0x8dd3f0[_0x59d7('0x56')],_0x8dd3f0[_0x59d7('0x57')]);})[_0x59d7('0x1a')](function(_0x330b63){_0x20da0c=_0x330b63;logger['info']('The\x20Enduser\x20ID\x20is:',_0x20da0c['id']);return getTicket(_0x5dd7f5,_0x53d571,_0x20da0c,_0x19d990,_0x8dd3f0);})[_0x59d7('0x1a')](function(_0x5d3fc2){if(_0x5d3fc2&&_0x5d3fc2['id']){logger[_0x59d7('0x1b')](_0x59d7('0x1c'));logger[_0x59d7('0x1b')](_0x59d7('0x4c'),_0x5d3fc2['id']);logger[_0x59d7('0x1b')](_0x59d7('0x58'),_0x59d7('0x4d'));emit(util[_0x59d7('0x17')]('user:%s',_0x56ad9d[_0x59d7('0x12')]),_0x59d7('0x4f'),{'uri':util[_0x59d7('0x17')](_0x59d7('0x59'),_0x5dd7f5['remoteUri'],_0x5d3fc2['id'])});}})['catch'](function(_0xd16883){logger[_0x59d7('0x51')](_0x59d7('0x58'),JSON['stringify'](_0xd16883));});};exports[_0x59d7('0x5a')]=function(_0x5b6508,_0x1837ec,_0x803c58,_0x5e43a4,_0x27b288,_0x2155b4){var _0x22d36c,_0x384ab6;_0x2155b4['remoteUri']=intUtil[_0x59d7('0x53')](_0x2155b4['remoteUri']);_0x2155b4[_0x59d7('0x44')]=intUtil[_0x59d7('0x53')](_0x2155b4[_0x59d7('0x44')]);if(_0x27b288&&_0x27b288[_0x59d7('0x45')]){logger[_0x59d7('0x1b')]('['+_0x1837ec[_0x59d7('0x5b')][_0x59d7('0x5c')]()+']',_0x59d7('0x47'));_0x1837ec['recordingURL']=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2155b4[_0x59d7('0x44')],_0x1837ec[_0x59d7('0x4a')],md5(_0x1837ec['uniqueid']));}else{_0x1837ec[_0x59d7('0x48')]='';}headers['Authorization']=getAuth(_0x2155b4);return getUser(_0x2155b4,'')[_0x59d7('0x1a')](function(_0x52ec0a){_0x22d36c=_0x52ec0a;logger['info'](_0x59d7('0x4b'),_0x22d36c['id']);return getEndUser(_0x2155b4,_0x1837ec[_0x59d7('0xc')],_0x1837ec[_0x59d7('0xd')]);})[_0x59d7('0x1a')](function(_0x499949){_0x384ab6=_0x499949;logger[_0x59d7('0x1b')]('The\x20Enduser\x20ID\x20is:',_0x384ab6['id']);return getTicket(_0x2155b4,_0x22d36c,_0x384ab6,_0x803c58,_0x1837ec);})['then'](function(_0x7985b3){if(_0x7985b3){logger[_0x59d7('0x1b')](_0x59d7('0x1c'));logger[_0x59d7('0x1b')](_0x59d7('0x4c'),_0x7985b3['id']);}})[_0x59d7('0x50')](function(_0x3a5703){logger['error']('['+_0x1837ec['lastevent'][_0x59d7('0x5c')]()+']',JSON[_0x59d7('0x32')](_0x3a5703));});};
\ No newline at end of file