Built motion from commit 9d7072cc.|2.5.39
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index e06956e..7ce7881 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x52a0=['The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','destcalleridnum','[OUTBOUND]','error','unmanaged','lastevent','toUpperCase','catch','lodash','request-promise','md5','ioredis','../../../../config/environment','../../../../config/logger','freshdesk','defaults','redis','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','custom_fields','keyBy','value','remoteUri','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','apiKey','base64','debug','[HTTP]','stringify','GET','string','nameField','customField','toLowerCase','toString','type','idField','push','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:'];(function(_0x3bed62,_0x323924){var _0x4c9e4a=function(_0x5c74e1){while(--_0x5c74e1){_0x3bed62['push'](_0x3bed62['shift']());}};_0x4c9e4a(++_0x323924);}(_0x52a0,0xbd));var _0x052a=function(_0xea81a1,_0xb28e9e){_0xea81a1=_0xea81a1-0x0;var _0x2cd030=_0x52a0[_0xea81a1];return _0x2cd030;};'use strict';var _=require(_0x052a('0x0'));var rp=require(_0x052a('0x1'));var md5=require(_0x052a('0x2'));var util=require('util');var Redis=require(_0x052a('0x3'));var intUtil=require('./util');var config=require(_0x052a('0x4'));var logger=require(_0x052a('0x5'))(_0x052a('0x6'));config['redis']=_[_0x052a('0x7')](config[_0x052a('0x8')],{'host':_0x052a('0x9'),'port':0x18eb});var io=require(_0x052a('0xa'))(new Redis(config[_0x052a('0x8')]));var headers={'Content-Type':_0x052a('0xb'),'Accept':_0x052a('0xb')};function emit(_0x45ff94,_0xc5f1e3,_0xa8ed3d){io['to'](_0x45ff94)['emit'](_0xc5f1e3,_0xa8ed3d);}function getTicket(_0x25916a,_0x43b540,_0xbd1f24,_0x379daa,_0x581562){logger[_0x052a('0xc')](_0x052a('0xd'));var _0x4fccdf=_[_0x052a('0xe')]({'responder_id':_0x43b540['id'],'requester_id':_0xbd1f24['id'],'name':util[_0x052a('0xf')](_0x052a('0x10'),_0x581562['calleridname']),'phone':_0x581562[_0x052a('0x11')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x379daa['Subjects'],_0x581562,'\x20'),'description':intUtil[_0x052a('0x12')](_0x379daa[_0x052a('0x13')],_0x581562,_0x052a('0x14')),'tags':getTags(_0x379daa[_0x052a('0x15')],_0x052a('0x16'))},getCustomFields(_0x379daa[_0x052a('0x17')],_0x581562));_0x4fccdf[_0x052a('0x18')]=_['mapValues'](_[_0x052a('0x19')](_0x4fccdf[_0x052a('0x18')],'id'),_0x052a('0x1a'));return request({'uri':util[_0x052a('0xf')]('%s/api/v2/tickets',_0x25916a[_0x052a('0x1b')]),'method':'POST','body':_0x4fccdf})[_0x052a('0x1c')](function(_0x2008a3){logger[_0x052a('0xc')](_0x052a('0x1d'));return _0x2008a3;});}function getUser(_0xe54bfe,_0x288def){if(intUtil[_0x052a('0x1e')](_0x288def)){return request({'uri':util['format'](_0x052a('0x1f'),_0xe54bfe[_0x052a('0x1b')]),'qs':{'email':_0x288def}})[_0x052a('0x1c')](function(_0x26f133){if(_0x26f133['length']){logger[_0x052a('0xc')](_0x052a('0x20'));return _[_0x052a('0x21')](_0x26f133,function(_0x155871){return _0x155871['contact'][_0x052a('0x22')]===_0x288def;});}else{logger[_0x052a('0xc')](_0x052a('0x23'));return request({'uri':util[_0x052a('0xf')]('%s/api/v2/agents/me',_0xe54bfe[_0x052a('0x1b')])})[_0x052a('0x1c')](function(_0x474e8f){logger['info'](_0x052a('0x24'));return _0x474e8f;});}});}else{logger['info'](_0x052a('0x25'));return request({'uri':util[_0x052a('0xf')]('%s/api/v2/agents/me',_0xe54bfe['remoteUri'])})['then'](function(_0x16bb60){logger[_0x052a('0xc')](_0x052a('0x24'));return _0x16bb60;});}}function getEndUser(_0x35f854,_0x564088,_0x13a364){logger[_0x052a('0xc')](_0x052a('0x26'),_0x13a364);return request({'uri':util[_0x052a('0xf')](_0x052a('0x27'),_0x35f854[_0x052a('0x1b')]),'qs':{'phone':_0x13a364}})['then'](function(_0x549786){if(_0x549786[_0x052a('0x28')]){logger[_0x052a('0xc')](_0x052a('0x29'));return _[_0x052a('0x21')](_0x549786,{'phone':_0x13a364});}else{logger[_0x052a('0xc')](_0x052a('0x2a'));return request({'uri':util['format']('%s/api/v2/contacts',_0x35f854['remoteUri']),'method':'POST','body':{'name':_0x564088,'phone':_0x13a364}})['then'](function(_0x50ad5b){logger[_0x052a('0xc')](_0x052a('0x2b'));return _0x50ad5b;});}});}function getAuth(_0x8f5e28){return util['format']('Basic\x20%s',new Buffer(_0x8f5e28[_0x052a('0x2c')]+':X')['toString'](_0x052a('0x2d')));}function request(_0x32f792){logger[_0x052a('0x2e')](_0x052a('0x2f'),JSON[_0x052a('0x30')](_0x32f792));return rp(_['defaults'](_0x32f792,{'method':_0x052a('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x4f23f6,_0x1a3593){var _0x55d722=[];if(_0x4f23f6&&_0x4f23f6[_0x052a('0x28')]>0x0){_0x55d722=_['map'](_0x4f23f6,_0x1a3593);}return _0x55d722;}function getCustomFields(_0x3755f9,_0x26499c){var _0x4cde2=[];var _0x27e0b5={'custom_fields':[]};if(_0x3755f9[_0x052a('0x28')]>0x0){_['forEach'](_0x3755f9,function(_0x5313a2){if(_0x5313a2['type']===_0x052a('0x32')&&_0x5313a2[_0x052a('0x33')]&&!_0x5313a2[_0x052a('0x34')]){_0x27e0b5[_0x5313a2[_0x052a('0x33')][_0x052a('0x35')]()]=_0x5313a2['content'][_0x052a('0x36')]();}else if(_0x5313a2[_0x052a('0x37')]===_0x052a('0x32')&&_0x5313a2[_0x052a('0x38')]&&_0x5313a2['customField']){_0x27e0b5[_0x052a('0x18')][_0x052a('0x39')]({'id':_0x5313a2['idField'],'value':_0x5313a2['content'][_0x052a('0x36')]()});}else if(_0x5313a2[_0x052a('0x37')]===_0x052a('0x3a')&&_0x5313a2['variableName']&&_0x5313a2[_0x052a('0x38')]&&_0x5313a2['customField']){_0x26499c[_0x5313a2[_0x052a('0x3b')]]&&_0x27e0b5[_0x052a('0x18')][_0x052a('0x39')]({'id':_0x5313a2[_0x052a('0x38')],'value':_0x26499c[_0x5313a2[_0x052a('0x3b')]][_0x052a('0x36')]()});}else if(_0x5313a2[_0x052a('0x37')]===_0x052a('0x3c')&&_0x5313a2['Variable']&&_0x5313a2[_0x052a('0x3d')][_0x052a('0x16')]&&_0x5313a2[_0x052a('0x38')]&&_0x5313a2[_0x052a('0x34')]){_0x26499c[_0x5313a2[_0x052a('0x3d')][_0x052a('0x16')]['toLowerCase']()]&&_0x27e0b5[_0x052a('0x18')][_0x052a('0x39')]({'id':_0x5313a2[_0x052a('0x38')],'value':_0x26499c[_0x5313a2[_0x052a('0x3d')][_0x052a('0x16')]['toLowerCase']()]['toString']()});}});}return _0x27e0b5;}exports[_0x052a('0x3e')]=function(_0x4b852c,_0x1d6a3d,_0x569971,_0x25a9db,_0x6dda1d,_0x494647){var _0x134f08,_0x3a7989;_0x494647[_0x052a('0x1b')]=intUtil[_0x052a('0x3f')](_0x494647[_0x052a('0x1b')]);_0x494647[_0x052a('0x40')]=intUtil[_0x052a('0x3f')](_0x494647[_0x052a('0x40')]);if(_0x6dda1d&&_0x6dda1d[_0x052a('0x41')]){logger[_0x052a('0xc')](_0x052a('0x42'),_0x052a('0x43'));_0x1d6a3d[_0x052a('0x44')]=util[_0x052a('0xf')](_0x052a('0x45'),_0x494647['serverUrl'],_0x1d6a3d[_0x052a('0x46')],md5(_0x1d6a3d[_0x052a('0x46')]));}else{_0x1d6a3d[_0x052a('0x44')]='';}headers[_0x052a('0x47')]=getAuth(_0x494647);return getUser(_0x494647,_0x25a9db[_0x052a('0x22')])[_0x052a('0x1c')](function(_0x3b096a){_0x134f08=_0x3b096a;logger[_0x052a('0xc')](_0x052a('0x48'),_0x134f08['id']);return getEndUser(_0x494647,_0x1d6a3d[_0x052a('0x49')],_0x1d6a3d[_0x052a('0x11')]);})[_0x052a('0x1c')](function(_0x6409ed){_0x3a7989=_0x6409ed;logger[_0x052a('0xc')](_0x052a('0x4a'),_0x3a7989['id']);return getTicket(_0x494647,_0x134f08,_0x3a7989,_0x569971,_0x1d6a3d);})[_0x052a('0x1c')](function(_0x2b2bce){if(_0x2b2bce&&_0x2b2bce['id']){logger['info'](_0x052a('0x1d'));logger['info'](_0x052a('0x4b'),_0x2b2bce['id']);logger['info']('[QUEUE]',_0x052a('0x4c'));emit(util[_0x052a('0xf')]('user:%s',_0x25a9db['name']),_0x052a('0x4d'),{'uri':util[_0x052a('0xf')]('%s/helpdesk/tickets/%d',_0x494647[_0x052a('0x1b')],_0x2b2bce['id'])});}})['catch'](function(_0xab2d28){logger['error']('[QUEUE]',JSON[_0x052a('0x30')](_0xab2d28));});};exports[_0x052a('0x4e')]=function(_0x322604,_0x19379b,_0x19beb8,_0x563bbf,_0x57ed06,_0x4c8e7a,_0x2fb536){var _0x3e5a82,_0x4c6dff;_0x4c8e7a[_0x052a('0x1b')]=intUtil[_0x052a('0x3f')](_0x4c8e7a[_0x052a('0x1b')]);_0x4c8e7a['serverUrl']=intUtil['stripTrailingSlash'](_0x4c8e7a[_0x052a('0x40')]);if(_0x2fb536&&_0x2fb536[_0x052a('0x4f')]&&_0x2fb536[_0x052a('0x4f')]!==_0x052a('0x50')){logger[_0x052a('0xc')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x19379b[_0x052a('0x44')]=util[_0x052a('0xf')](_0x052a('0x45'),_0x4c8e7a['serverUrl'],_0x19379b['uniqueid'],md5(_0x19379b[_0x052a('0x46')]));}headers[_0x052a('0x47')]=getAuth(_0x4c8e7a);return getUser(_0x4c8e7a,_0x563bbf[_0x052a('0x22')])[_0x052a('0x1c')](function(_0x5ae9ff){_0x3e5a82=_0x5ae9ff;logger[_0x052a('0xc')]('The\x20User\x20ID\x20is:',_0x3e5a82['id']);return getEndUser(_0x4c8e7a,_0x19379b['destcalleridname'],_0x19379b[_0x052a('0x51')]);})[_0x052a('0x1c')](function(_0xbfa476){_0x4c6dff=_0xbfa476;logger[_0x052a('0xc')](_0x052a('0x4a'),_0x4c6dff['id']);return getTicket(_0x4c8e7a,_0x3e5a82,_0x4c6dff,_0x19beb8,_0x19379b);})['then'](function(_0x3e6907){if(_0x3e6907&&_0x3e6907['id']){logger[_0x052a('0xc')](_0x052a('0x1d'));logger[_0x052a('0xc')](_0x052a('0x4b'),_0x3e6907['id']);logger[_0x052a('0xc')](_0x052a('0x52'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x052a('0xf')]('user:%s',_0x563bbf[_0x052a('0x16')]),_0x052a('0x4d'),{'uri':util[_0x052a('0xf')]('%s/helpdesk/tickets/%d',_0x4c8e7a['remoteUri'],_0x3e6907['id'])});}})['catch'](function(_0x2eb546){logger[_0x052a('0x53')]('[OUTBOUND]',JSON[_0x052a('0x30')](_0x2eb546));});};exports[_0x052a('0x54')]=function(_0x238198,_0x16f48c,_0x25e472,_0x4b5385,_0x2a186d,_0xb82551){var _0x2f2eef,_0x592826;_0xb82551[_0x052a('0x1b')]=intUtil['stripTrailingSlash'](_0xb82551[_0x052a('0x1b')]);_0xb82551['serverUrl']=intUtil[_0x052a('0x3f')](_0xb82551[_0x052a('0x40')]);if(_0x2a186d&&_0x2a186d['monitor_format']){logger[_0x052a('0xc')]('['+_0x16f48c[_0x052a('0x55')][_0x052a('0x56')]()+']',_0x052a('0x43'));_0x16f48c[_0x052a('0x44')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xb82551[_0x052a('0x40')],_0x16f48c[_0x052a('0x46')],md5(_0x16f48c[_0x052a('0x46')]));}else{_0x16f48c[_0x052a('0x44')]='';}headers['Authorization']=getAuth(_0xb82551);return getUser(_0xb82551,'')['then'](function(_0x69eeda){_0x2f2eef=_0x69eeda;logger[_0x052a('0xc')]('The\x20User\x20ID\x20is:',_0x2f2eef['id']);return getEndUser(_0xb82551,_0x16f48c['calleridname'],_0x16f48c[_0x052a('0x11')]);})[_0x052a('0x1c')](function(_0x5981be){_0x592826=_0x5981be;logger[_0x052a('0xc')](_0x052a('0x4a'),_0x592826['id']);return getTicket(_0xb82551,_0x2f2eef,_0x592826,_0x25e472,_0x16f48c);})[_0x052a('0x1c')](function(_0x1c5053){if(_0x1c5053){logger[_0x052a('0xc')](_0x052a('0x1d'));logger[_0x052a('0xc')](_0x052a('0x4b'),_0x1c5053['id']);}})[_0x052a('0x57')](function(_0x56d57b){logger[_0x052a('0x53')]('['+_0x16f48c[_0x052a('0x55')][_0x052a('0x56')]()+']',JSON['stringify'](_0x56d57b));});};
\ No newline at end of file
+var _0x9d75=['outbound','stripTrailingSlash','recordingFormat','none','destcalleridname','destcalleridnum','[OUTBOUND]','%s/helpdesk/tickets/%d','unmanaged','lastevent','toUpperCase','request-promise','util','ioredis','../../../../config/environment','../../../../config/logger','freshdesk','redis','socket.io-emitter','application/json','emit','Creating\x20new\x20ticket...','merge','calleridname','calleridnum','getString','Subjects','Descriptions','<br>','name','Fields','custom_fields','mapValues','keyBy','format','%s/api/v2/tickets','POST','then','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','remoteUri','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','defaults','GET','map','forEach','includes','string','picklist','type','nameField','content','idField','customField','push','variable','variableName','Variable','toLowerCase','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','catch','error'];(function(_0x1e671f,_0x31cfc4){var _0x55b607=function(_0x5ab1b4){while(--_0x5ab1b4){_0x1e671f['push'](_0x1e671f['shift']());}};_0x55b607(++_0x31cfc4);}(_0x9d75,0x1dc));var _0x59d7=function(_0x54807e,_0x14ae45){_0x54807e=_0x54807e-0x0;var _0x3c8faf=_0x9d75[_0x54807e];return _0x3c8faf;};'use strict';var _=require('lodash');var rp=require(_0x59d7('0x0'));var md5=require('md5');var util=require(_0x59d7('0x1'));var Redis=require(_0x59d7('0x2'));var intUtil=require('./util');var config=require(_0x59d7('0x3'));var logger=require(_0x59d7('0x4'))(_0x59d7('0x5'));config[_0x59d7('0x6')]=_['defaults'](config[_0x59d7('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0x59d7('0x7'))(new Redis(config[_0x59d7('0x6')]));var headers={'Content-Type':_0x59d7('0x8'),'Accept':_0x59d7('0x8')};function emit(_0x1e65ab,_0x218204,_0x43f2a7){io['to'](_0x1e65ab)[_0x59d7('0x9')](_0x218204,_0x43f2a7);}function getTicket(_0x2d335a,_0x374f39,_0x1c00f4,_0x50dc03,_0x7cd5db){logger['info'](_0x59d7('0xa'));var _0x824806=_[_0x59d7('0xb')]({'responder_id':_0x374f39['id'],'requester_id':_0x1c00f4['id'],'name':util['format']('Caller\x20-\x20%s',_0x7cd5db[_0x59d7('0xc')]),'phone':_0x7cd5db[_0x59d7('0xd')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x59d7('0xe')](_0x50dc03[_0x59d7('0xf')],_0x7cd5db,'\x20'),'description':intUtil[_0x59d7('0xe')](_0x50dc03[_0x59d7('0x10')],_0x7cd5db,_0x59d7('0x11')),'tags':getTags(_0x50dc03['Tags'],_0x59d7('0x12'))},getCustomFields(_0x50dc03[_0x59d7('0x13')],_0x7cd5db));_0x824806[_0x59d7('0x14')]=_[_0x59d7('0x15')](_[_0x59d7('0x16')](_0x824806[_0x59d7('0x14')],'id'),'value');return request({'uri':util[_0x59d7('0x17')](_0x59d7('0x18'),_0x2d335a['remoteUri']),'method':_0x59d7('0x19'),'body':_0x824806})[_0x59d7('0x1a')](function(_0x19f7ed){logger[_0x59d7('0x1b')](_0x59d7('0x1c'));return _0x19f7ed;});}function getUser(_0x493612,_0x1647d6){if(intUtil[_0x59d7('0x1d')](_0x1647d6)){return request({'uri':util[_0x59d7('0x17')](_0x59d7('0x1e'),_0x493612[_0x59d7('0x1f')]),'qs':{'email':_0x1647d6}})[_0x59d7('0x1a')](function(_0xfaf8c0){if(_0xfaf8c0['length']){logger[_0x59d7('0x1b')](_0x59d7('0x20'));return _[_0x59d7('0x21')](_0xfaf8c0,function(_0x246fde){return _0x246fde[_0x59d7('0x22')][_0x59d7('0x23')]===_0x1647d6;});}else{logger[_0x59d7('0x1b')](_0x59d7('0x24'));return request({'uri':util[_0x59d7('0x17')]('%s/api/v2/agents/me',_0x493612['remoteUri'])})[_0x59d7('0x1a')](function(_0x18ac43){logger[_0x59d7('0x1b')](_0x59d7('0x25'));return _0x18ac43;});}});}else{logger['info'](_0x59d7('0x26'));return request({'uri':util[_0x59d7('0x17')](_0x59d7('0x27'),_0x493612[_0x59d7('0x1f')])})[_0x59d7('0x1a')](function(_0x22311e){logger[_0x59d7('0x1b')](_0x59d7('0x25'));return _0x22311e;});}}function getEndUser(_0x38bbc7,_0x284bc3,_0x5b67df){logger[_0x59d7('0x1b')](_0x59d7('0x28'),_0x5b67df);return request({'uri':util[_0x59d7('0x17')](_0x59d7('0x29'),_0x38bbc7[_0x59d7('0x1f')]),'qs':{'phone':_0x5b67df}})['then'](function(_0x647f1e){if(_0x647f1e['length']){logger[_0x59d7('0x1b')]('Enduser\x20found!');return _[_0x59d7('0x21')](_0x647f1e,{'phone':_0x5b67df});}else{logger[_0x59d7('0x1b')](_0x59d7('0x2a'));return request({'uri':util[_0x59d7('0x17')]('%s/api/v2/contacts',_0x38bbc7[_0x59d7('0x1f')]),'method':'POST','body':{'name':_0x284bc3,'phone':_0x5b67df}})[_0x59d7('0x1a')](function(_0x3ebe1f){logger[_0x59d7('0x1b')](_0x59d7('0x2b'));return _0x3ebe1f;});}});}function getAuth(_0x1173f9){return util[_0x59d7('0x17')](_0x59d7('0x2c'),new Buffer(_0x1173f9[_0x59d7('0x2d')]+':X')[_0x59d7('0x2e')](_0x59d7('0x2f')));}function request(_0x11b457){logger[_0x59d7('0x30')](_0x59d7('0x31'),JSON[_0x59d7('0x32')](_0x11b457));return rp(_[_0x59d7('0x33')](_0x11b457,{'method':_0x59d7('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x170929,_0x4fbadb){var _0x119266=[];if(_0x170929&&_0x170929['length']>0x0){_0x119266=_[_0x59d7('0x35')](_0x170929,_0x4fbadb);}return _0x119266;}function getCustomFields(_0x70236b,_0x52e25b){var _0x1fc6aa=[];var _0x3a6501={'custom_fields':[]};if(_0x70236b['length']>0x0){_[_0x59d7('0x36')](_0x70236b,function(_0x4ec7f3){if(_[_0x59d7('0x37')]([_0x59d7('0x38'),_0x59d7('0x39')],_0x4ec7f3[_0x59d7('0x3a')])&&_0x4ec7f3[_0x59d7('0x3b')]&&!_0x4ec7f3['customField']){_0x3a6501[_0x4ec7f3[_0x59d7('0x3b')]['toLowerCase']()]=_0x4ec7f3[_0x59d7('0x3c')][_0x59d7('0x2e')]();}else if(_[_0x59d7('0x37')]([_0x59d7('0x38'),_0x59d7('0x39')],_0x4ec7f3[_0x59d7('0x3a')])&&_0x4ec7f3[_0x59d7('0x3d')]&&_0x4ec7f3[_0x59d7('0x3e')]){_0x3a6501[_0x59d7('0x14')][_0x59d7('0x3f')]({'id':_0x4ec7f3['idField'],'value':_0x4ec7f3['content'][_0x59d7('0x2e')]()});}else if(_0x4ec7f3[_0x59d7('0x3a')]===_0x59d7('0x40')&&_0x4ec7f3[_0x59d7('0x41')]&&_0x4ec7f3[_0x59d7('0x3d')]&&_0x4ec7f3[_0x59d7('0x3e')]){_0x52e25b[_0x4ec7f3[_0x59d7('0x41')]]&&_0x3a6501[_0x59d7('0x14')]['push']({'id':_0x4ec7f3['idField'],'value':_0x52e25b[_0x4ec7f3[_0x59d7('0x41')]]['toString']()});}else if(_0x4ec7f3['type']==='customVariable'&&_0x4ec7f3[_0x59d7('0x42')]&&_0x4ec7f3[_0x59d7('0x42')]['name']&&_0x4ec7f3[_0x59d7('0x3d')]&&_0x4ec7f3['customField']){_0x52e25b[_0x4ec7f3['Variable'][_0x59d7('0x12')][_0x59d7('0x43')]()]&&_0x3a6501[_0x59d7('0x14')][_0x59d7('0x3f')]({'id':_0x4ec7f3['idField'],'value':_0x52e25b[_0x4ec7f3[_0x59d7('0x42')]['name'][_0x59d7('0x43')]()]['toString']()});}});}return _0x3a6501;}exports['queue']=function(_0x113b85,_0x4e410e,_0x3ec9c2,_0x121bff,_0x264ea0,_0x120bc6){var _0x778608,_0x49bd70;_0x120bc6[_0x59d7('0x1f')]=intUtil['stripTrailingSlash'](_0x120bc6[_0x59d7('0x1f')]);_0x120bc6[_0x59d7('0x44')]=intUtil['stripTrailingSlash'](_0x120bc6[_0x59d7('0x44')]);if(_0x264ea0&&_0x264ea0[_0x59d7('0x45')]){logger[_0x59d7('0x1b')](_0x59d7('0x46'),_0x59d7('0x47'));_0x4e410e[_0x59d7('0x48')]=util[_0x59d7('0x17')](_0x59d7('0x49'),_0x120bc6[_0x59d7('0x44')],_0x4e410e[_0x59d7('0x4a')],md5(_0x4e410e['uniqueid']));}else{_0x4e410e['recordingURL']='';}headers['Authorization']=getAuth(_0x120bc6);return getUser(_0x120bc6,_0x121bff[_0x59d7('0x23')])[_0x59d7('0x1a')](function(_0x1df442){_0x778608=_0x1df442;logger[_0x59d7('0x1b')](_0x59d7('0x4b'),_0x778608['id']);return getEndUser(_0x120bc6,_0x4e410e[_0x59d7('0xc')],_0x4e410e[_0x59d7('0xd')]);})[_0x59d7('0x1a')](function(_0x19190c){_0x49bd70=_0x19190c;logger[_0x59d7('0x1b')]('The\x20Enduser\x20ID\x20is:',_0x49bd70['id']);return getTicket(_0x120bc6,_0x778608,_0x49bd70,_0x3ec9c2,_0x4e410e);})[_0x59d7('0x1a')](function(_0x18cb34){if(_0x18cb34&&_0x18cb34['id']){logger['info'](_0x59d7('0x1c'));logger['info'](_0x59d7('0x4c'),_0x18cb34['id']);logger[_0x59d7('0x1b')](_0x59d7('0x46'),_0x59d7('0x4d'));emit(util[_0x59d7('0x17')](_0x59d7('0x4e'),_0x121bff['name']),_0x59d7('0x4f'),{'uri':util[_0x59d7('0x17')]('%s/helpdesk/tickets/%d',_0x120bc6['remoteUri'],_0x18cb34['id'])});}})[_0x59d7('0x50')](function(_0x377731){logger[_0x59d7('0x51')]('[QUEUE]',JSON[_0x59d7('0x32')](_0x377731));});};exports[_0x59d7('0x52')]=function(_0x5d3bcb,_0x8dd3f0,_0x19d990,_0x56ad9d,_0xfe3ca9,_0x5dd7f5,_0x24e37d){var _0x53d571,_0x20da0c;_0x5dd7f5[_0x59d7('0x1f')]=intUtil[_0x59d7('0x53')](_0x5dd7f5['remoteUri']);_0x5dd7f5[_0x59d7('0x44')]=intUtil['stripTrailingSlash'](_0x5dd7f5[_0x59d7('0x44')]);if(_0x24e37d&&_0x24e37d[_0x59d7('0x54')]&&_0x24e37d[_0x59d7('0x54')]!==_0x59d7('0x55')){logger[_0x59d7('0x1b')]('[OUTBOUND]',_0x59d7('0x47'));_0x8dd3f0[_0x59d7('0x48')]=util[_0x59d7('0x17')](_0x59d7('0x49'),_0x5dd7f5[_0x59d7('0x44')],_0x8dd3f0['uniqueid'],md5(_0x8dd3f0[_0x59d7('0x4a')]));}headers['Authorization']=getAuth(_0x5dd7f5);return getUser(_0x5dd7f5,_0x56ad9d[_0x59d7('0x23')])[_0x59d7('0x1a')](function(_0x1985e6){_0x53d571=_0x1985e6;logger[_0x59d7('0x1b')](_0x59d7('0x4b'),_0x53d571['id']);return getEndUser(_0x5dd7f5,_0x8dd3f0[_0x59d7('0x56')],_0x8dd3f0[_0x59d7('0x57')]);})[_0x59d7('0x1a')](function(_0x330b63){_0x20da0c=_0x330b63;logger['info']('The\x20Enduser\x20ID\x20is:',_0x20da0c['id']);return getTicket(_0x5dd7f5,_0x53d571,_0x20da0c,_0x19d990,_0x8dd3f0);})[_0x59d7('0x1a')](function(_0x5d3fc2){if(_0x5d3fc2&&_0x5d3fc2['id']){logger[_0x59d7('0x1b')](_0x59d7('0x1c'));logger[_0x59d7('0x1b')](_0x59d7('0x4c'),_0x5d3fc2['id']);logger[_0x59d7('0x1b')](_0x59d7('0x58'),_0x59d7('0x4d'));emit(util[_0x59d7('0x17')]('user:%s',_0x56ad9d[_0x59d7('0x12')]),_0x59d7('0x4f'),{'uri':util[_0x59d7('0x17')](_0x59d7('0x59'),_0x5dd7f5['remoteUri'],_0x5d3fc2['id'])});}})['catch'](function(_0xd16883){logger[_0x59d7('0x51')](_0x59d7('0x58'),JSON['stringify'](_0xd16883));});};exports[_0x59d7('0x5a')]=function(_0x5b6508,_0x1837ec,_0x803c58,_0x5e43a4,_0x27b288,_0x2155b4){var _0x22d36c,_0x384ab6;_0x2155b4['remoteUri']=intUtil[_0x59d7('0x53')](_0x2155b4['remoteUri']);_0x2155b4[_0x59d7('0x44')]=intUtil[_0x59d7('0x53')](_0x2155b4[_0x59d7('0x44')]);if(_0x27b288&&_0x27b288[_0x59d7('0x45')]){logger[_0x59d7('0x1b')]('['+_0x1837ec[_0x59d7('0x5b')][_0x59d7('0x5c')]()+']',_0x59d7('0x47'));_0x1837ec['recordingURL']=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2155b4[_0x59d7('0x44')],_0x1837ec[_0x59d7('0x4a')],md5(_0x1837ec['uniqueid']));}else{_0x1837ec[_0x59d7('0x48')]='';}headers['Authorization']=getAuth(_0x2155b4);return getUser(_0x2155b4,'')[_0x59d7('0x1a')](function(_0x52ec0a){_0x22d36c=_0x52ec0a;logger['info'](_0x59d7('0x4b'),_0x22d36c['id']);return getEndUser(_0x2155b4,_0x1837ec[_0x59d7('0xc')],_0x1837ec[_0x59d7('0xd')]);})[_0x59d7('0x1a')](function(_0x499949){_0x384ab6=_0x499949;logger[_0x59d7('0x1b')]('The\x20Enduser\x20ID\x20is:',_0x384ab6['id']);return getTicket(_0x2155b4,_0x22d36c,_0x384ab6,_0x803c58,_0x1837ec);})['then'](function(_0x7985b3){if(_0x7985b3){logger[_0x59d7('0x1b')](_0x59d7('0x1c'));logger[_0x59d7('0x1b')](_0x59d7('0x4c'),_0x7985b3['id']);}})[_0x59d7('0x50')](function(_0x3a5703){logger['error']('['+_0x1837ec['lastevent'][_0x59d7('0x5c')]()+']',JSON[_0x59d7('0x32')](_0x3a5703));});};
\ No newline at end of file