// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x747a=['debug','[HTTP]','stringify','GET','map','forEach','nameField','toString','type','string','idField','customField','push','content','variable','variableName','Variable','toLowerCase','queue','serverUrl','stripTrailingSlash','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/helpdesk/tickets/%d','catch','error','[QUEUE]','outbound','recordingFormat','none','[OUTBOUND]','recordingURL','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','unmanaged','monitor_format','lastevent','toUpperCase','lodash','request-promise','util','ioredis','./util','../../../../config/environment','redis','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','keyBy','value','remoteUri','POST','then','Ticket\x20created!','%s/api/v2/agents','length','Agent\x20found!','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','format','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','find','Basic\x20%s','base64'];(function(_0x364d1f,_0x449555){var _0x178519=function(_0x14b02a){while(--_0x14b02a){_0x364d1f['push'](_0x364d1f['shift']());}};_0x178519(++_0x449555);}(_0x747a,0x89));var _0xa747=function(_0x41cf0d,_0x1ca38a){_0x41cf0d=_0x41cf0d-0x0;var _0x343c85=_0x747a[_0x41cf0d];return _0x343c85;};'use strict';var _=require(_0xa747('0x0'));var rp=require(_0xa747('0x1'));var md5=require('md5');var util=require(_0xa747('0x2'));var Redis=require(_0xa747('0x3'));var intUtil=require(_0xa747('0x4'));var config=require(_0xa747('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xa747('0x6')]=_['defaults'](config[_0xa747('0x6')],{'host':_0xa747('0x7'),'port':0x18eb});var io=require(_0xa747('0x8'))(new Redis(config[_0xa747('0x6')]));var headers={'Content-Type':_0xa747('0x9'),'Accept':_0xa747('0x9')};function emit(_0x317e45,_0x30304d,_0x4c69dd){io['to'](_0x317e45)[_0xa747('0xa')](_0x30304d,_0x4c69dd);}function getTicket(_0x199396,_0x38cd2e,_0x191541,_0x5c019b,_0x5ef330){logger[_0xa747('0xb')](_0xa747('0xc'));var _0x473708=_[_0xa747('0xd')]({'responder_id':_0x38cd2e['id'],'requester_id':_0x191541['id'],'name':util['format'](_0xa747('0xe'),_0x5ef330[_0xa747('0xf')]),'phone':_0x5ef330[_0xa747('0x10')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xa747('0x11')](_0x5c019b['Subjects'],_0x5ef330,'\x20'),'description':intUtil[_0xa747('0x11')](_0x5c019b[_0xa747('0x12')],_0x5ef330,_0xa747('0x13')),'tags':getTags(_0x5c019b[_0xa747('0x14')],_0xa747('0x15'))},getCustomFields(_0x5c019b[_0xa747('0x16')],_0x5ef330));_0x473708[_0xa747('0x17')]=_[_0xa747('0x18')](_[_0xa747('0x19')](_0x473708[_0xa747('0x17')],'id'),_0xa747('0x1a'));return request({'uri':util['format']('%s/api/v2/tickets',_0x199396[_0xa747('0x1b')]),'method':_0xa747('0x1c'),'body':_0x473708})[_0xa747('0x1d')](function(_0x9be36b){logger['info'](_0xa747('0x1e'));return _0x9be36b;});}function getUser(_0x49d65a,_0x36320e){if(intUtil['validateEmail'](_0x36320e)){return request({'uri':util['format'](_0xa747('0x1f'),_0x49d65a[_0xa747('0x1b')]),'qs':{'email':_0x36320e}})['then'](function(_0x1316f7){if(_0x1316f7[_0xa747('0x20')]){logger[_0xa747('0xb')](_0xa747('0x21'));return _['find'](_0x1316f7,function(_0x598504){return _0x598504[_0xa747('0x22')][_0xa747('0x23')]===_0x36320e;});}else{logger[_0xa747('0xb')](_0xa747('0x24'));return request({'uri':util[_0xa747('0x25')](_0xa747('0x26'),_0x49d65a['remoteUri'])})[_0xa747('0x1d')](function(_0x187f7b){logger[_0xa747('0xb')](_0xa747('0x27'));return _0x187f7b;});}});}else{logger[_0xa747('0xb')](_0xa747('0x28'));return request({'uri':util[_0xa747('0x25')](_0xa747('0x26'),_0x49d65a[_0xa747('0x1b')])})[_0xa747('0x1d')](function(_0x1c7bbf){logger[_0xa747('0xb')]('Admin\x20account\x20selected.');return _0x1c7bbf;});}}function getEndUser(_0xd8263d,_0x35c724,_0x34cce7){logger[_0xa747('0xb')](_0xa747('0x29'),_0x34cce7);return request({'uri':util[_0xa747('0x25')](_0xa747('0x2a'),_0xd8263d[_0xa747('0x1b')]),'qs':{'phone':_0x34cce7}})[_0xa747('0x1d')](function(_0x24ac74){if(_0x24ac74[_0xa747('0x20')]){logger[_0xa747('0xb')](_0xa747('0x2b'));return _[_0xa747('0x2c')](_0x24ac74,{'phone':_0x34cce7});}else{logger[_0xa747('0xb')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xa747('0x25')](_0xa747('0x2a'),_0xd8263d['remoteUri']),'method':_0xa747('0x1c'),'body':{'name':_0x35c724,'phone':_0x34cce7}})[_0xa747('0x1d')](function(_0x4431cc){logger['info']('Enduser\x20created.');return _0x4431cc;});}});}function getAuth(_0x14ea6b){return util['format'](_0xa747('0x2d'),new Buffer(_0x14ea6b['apiKey']+':X')['toString'](_0xa747('0x2e')));}function request(_0x5e2352){logger[_0xa747('0x2f')](_0xa747('0x30'),JSON[_0xa747('0x31')](_0x5e2352));return rp(_['defaults'](_0x5e2352,{'method':_0xa747('0x32'),'headers':headers,'json':!![]}));}function getTags(_0x5025e7,_0x48eae7){var _0x266447=[];if(_0x5025e7&&_0x5025e7[_0xa747('0x20')]>0x0){_0x266447=_[_0xa747('0x33')](_0x5025e7,_0x48eae7);}return _0x266447;}function getCustomFields(_0x1e41e7,_0x522e0a){var _0x3b7e78=[];var _0xfaccb6={'custom_fields':[]};if(_0x1e41e7['length']>0x0){_[_0xa747('0x34')](_0x1e41e7,function(_0x55cd5e){if(_0x55cd5e['type']==='string'&&_0x55cd5e[_0xa747('0x35')]&&!_0x55cd5e['customField']){_0xfaccb6[_0x55cd5e[_0xa747('0x35')]['toLowerCase']()]=_0x55cd5e['content'][_0xa747('0x36')]();}else if(_0x55cd5e[_0xa747('0x37')]===_0xa747('0x38')&&_0x55cd5e[_0xa747('0x39')]&&_0x55cd5e[_0xa747('0x3a')]){_0xfaccb6[_0xa747('0x17')][_0xa747('0x3b')]({'id':_0x55cd5e[_0xa747('0x39')],'value':_0x55cd5e[_0xa747('0x3c')][_0xa747('0x36')]()});}else if(_0x55cd5e[_0xa747('0x37')]===_0xa747('0x3d')&&_0x55cd5e[_0xa747('0x3e')]&&_0x55cd5e[_0xa747('0x39')]&&_0x55cd5e[_0xa747('0x3a')]){_0x522e0a[_0x55cd5e[_0xa747('0x3e')]]&&_0xfaccb6[_0xa747('0x17')][_0xa747('0x3b')]({'id':_0x55cd5e[_0xa747('0x39')],'value':_0x522e0a[_0x55cd5e[_0xa747('0x3e')]][_0xa747('0x36')]()});}else if(_0x55cd5e[_0xa747('0x37')]==='customVariable'&&_0x55cd5e['Variable']&&_0x55cd5e[_0xa747('0x3f')]['name']&&_0x55cd5e[_0xa747('0x39')]&&_0x55cd5e[_0xa747('0x3a')]){_0x522e0a[_0x55cd5e['Variable'][_0xa747('0x15')]['toLowerCase']()]&&_0xfaccb6[_0xa747('0x17')][_0xa747('0x3b')]({'id':_0x55cd5e[_0xa747('0x39')],'value':_0x522e0a[_0x55cd5e[_0xa747('0x3f')][_0xa747('0x15')][_0xa747('0x40')]()][_0xa747('0x36')]()});}});}return _0xfaccb6;}exports[_0xa747('0x41')]=function(_0x1edf96,_0x53c50e,_0xd6f339,_0x2529d8,_0x1d317e,_0x39234b){var _0x3dd911,_0x489f65;_0x39234b[_0xa747('0x1b')]=intUtil['stripTrailingSlash'](_0x39234b[_0xa747('0x1b')]);_0x39234b[_0xa747('0x42')]=intUtil[_0xa747('0x43')](_0x39234b[_0xa747('0x42')]);if(_0x1d317e&&_0x1d317e['monitor_format']){logger[_0xa747('0xb')]('[QUEUE]',_0xa747('0x44'));_0x53c50e['recordingURL']=util[_0xa747('0x25')](_0xa747('0x45'),_0x39234b[_0xa747('0x42')],_0x53c50e[_0xa747('0x46')],md5(_0x53c50e['uniqueid']));}else{_0x53c50e['recordingURL']='';}headers[_0xa747('0x47')]=getAuth(_0x39234b);return getUser(_0x39234b,_0x2529d8[_0xa747('0x23')])[_0xa747('0x1d')](function(_0x218784){_0x3dd911=_0x218784;logger[_0xa747('0xb')](_0xa747('0x48'),_0x3dd911['id']);return getEndUser(_0x39234b,_0x53c50e[_0xa747('0xf')],_0x53c50e['calleridnum']);})[_0xa747('0x1d')](function(_0x539ecf){_0x489f65=_0x539ecf;logger[_0xa747('0xb')](_0xa747('0x49'),_0x489f65['id']);return getTicket(_0x39234b,_0x3dd911,_0x489f65,_0xd6f339,_0x53c50e);})['then'](function(_0x4ea29c){if(_0x4ea29c&&_0x4ea29c['id']){logger[_0xa747('0xb')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x4ea29c['id']);logger['info']('[QUEUE]',_0xa747('0x4a'));emit(util['format'](_0xa747('0x4b'),_0x2529d8[_0xa747('0x15')]),'trigger:browser:url',{'uri':util[_0xa747('0x25')](_0xa747('0x4c'),_0x39234b['remoteUri'],_0x4ea29c['id'])});}})[_0xa747('0x4d')](function(_0x3e72f3){logger[_0xa747('0x4e')](_0xa747('0x4f'),JSON['stringify'](_0x3e72f3));});};exports[_0xa747('0x50')]=function(_0x1fbdc5,_0x18d916,_0x4fc6c9,_0x5505fc,_0x440dbb,_0x59c43a,_0x48626e){var _0x240dea,_0x1524d0;_0x59c43a[_0xa747('0x1b')]=intUtil[_0xa747('0x43')](_0x59c43a[_0xa747('0x1b')]);_0x59c43a[_0xa747('0x42')]=intUtil[_0xa747('0x43')](_0x59c43a[_0xa747('0x42')]);if(_0x48626e&&_0x48626e[_0xa747('0x51')]&&_0x48626e[_0xa747('0x51')]!==_0xa747('0x52')){logger[_0xa747('0xb')](_0xa747('0x53'),'Recording\x20is\x20enabled!');_0x18d916[_0xa747('0x54')]=util[_0xa747('0x25')](_0xa747('0x45'),_0x59c43a['serverUrl'],_0x18d916['uniqueid'],md5(_0x18d916[_0xa747('0x46')]));}headers['Authorization']=getAuth(_0x59c43a);return getUser(_0x59c43a,_0x5505fc[_0xa747('0x23')])['then'](function(_0x4ec5ca){_0x240dea=_0x4ec5ca;logger[_0xa747('0xb')](_0xa747('0x48'),_0x240dea['id']);return getEndUser(_0x59c43a,_0x18d916[_0xa747('0x55')],_0x18d916[_0xa747('0x56')]);})[_0xa747('0x1d')](function(_0x201d27){_0x1524d0=_0x201d27;logger[_0xa747('0xb')](_0xa747('0x49'),_0x1524d0['id']);return getTicket(_0x59c43a,_0x240dea,_0x1524d0,_0x4fc6c9,_0x18d916);})[_0xa747('0x1d')](function(_0x32bea0){if(_0x32bea0&&_0x32bea0['id']){logger['info'](_0xa747('0x1e'));logger[_0xa747('0xb')](_0xa747('0x57'),_0x32bea0['id']);logger['info'](_0xa747('0x53'),_0xa747('0x4a'));emit(util['format'](_0xa747('0x4b'),_0x5505fc[_0xa747('0x15')]),'trigger:browser:url',{'uri':util[_0xa747('0x25')](_0xa747('0x4c'),_0x59c43a['remoteUri'],_0x32bea0['id'])});}})['catch'](function(_0x4169c0){logger[_0xa747('0x4e')](_0xa747('0x53'),JSON[_0xa747('0x31')](_0x4169c0));});};exports[_0xa747('0x58')]=function(_0x411b3d,_0x2ec016,_0xd6bc77,_0x17df2e,_0x61e715,_0x184f38){var _0x351bf9,_0x17ca6b;_0x184f38['remoteUri']=intUtil['stripTrailingSlash'](_0x184f38[_0xa747('0x1b')]);_0x184f38[_0xa747('0x42')]=intUtil['stripTrailingSlash'](_0x184f38['serverUrl']);if(_0x61e715&&_0x61e715[_0xa747('0x59')]){logger['info']('['+_0x2ec016[_0xa747('0x5a')][_0xa747('0x5b')]()+']','Recording\x20is\x20enabled!');_0x2ec016[_0xa747('0x54')]=util[_0xa747('0x25')](_0xa747('0x45'),_0x184f38[_0xa747('0x42')],_0x2ec016['uniqueid'],md5(_0x2ec016[_0xa747('0x46')]));}else{_0x2ec016[_0xa747('0x54')]='';}headers[_0xa747('0x47')]=getAuth(_0x184f38);return getUser(_0x184f38,'')[_0xa747('0x1d')](function(_0x47e873){_0x351bf9=_0x47e873;logger[_0xa747('0xb')](_0xa747('0x48'),_0x351bf9['id']);return getEndUser(_0x184f38,_0x2ec016[_0xa747('0xf')],_0x2ec016[_0xa747('0x10')]);})[_0xa747('0x1d')](function(_0x3a6a2d){_0x17ca6b=_0x3a6a2d;logger[_0xa747('0xb')]('The\x20Enduser\x20ID\x20is:',_0x17ca6b['id']);return getTicket(_0x184f38,_0x351bf9,_0x17ca6b,_0xd6bc77,_0x2ec016);})[_0xa747('0x1d')](function(_0x3908e6){if(_0x3908e6){logger[_0xa747('0xb')](_0xa747('0x1e'));logger['info'](_0xa747('0x57'),_0x3908e6['id']);}})[_0xa747('0x4d')](function(_0x49a218){logger['error']('['+_0x2ec016[_0xa747('0x5a')][_0xa747('0x5b')]()+']',JSON['stringify'](_0x49a218));});};
\ No newline at end of file
+var _0x9d75=['outbound','stripTrailingSlash','recordingFormat','none','destcalleridname','destcalleridnum','[OUTBOUND]','%s/helpdesk/tickets/%d','unmanaged','lastevent','toUpperCase','request-promise','util','ioredis','../../../../config/environment','../../../../config/logger','freshdesk','redis','socket.io-emitter','application/json','emit','Creating\x20new\x20ticket...','merge','calleridname','calleridnum','getString','Subjects','Descriptions','<br>','name','Fields','custom_fields','mapValues','keyBy','format','%s/api/v2/tickets','POST','then','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','remoteUri','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','defaults','GET','map','forEach','includes','string','picklist','type','nameField','content','idField','customField','push','variable','variableName','Variable','toLowerCase','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','catch','error'];(function(_0x1e671f,_0x31cfc4){var _0x55b607=function(_0x5ab1b4){while(--_0x5ab1b4){_0x1e671f['push'](_0x1e671f['shift']());}};_0x55b607(++_0x31cfc4);}(_0x9d75,0x1dc));var _0x59d7=function(_0x54807e,_0x14ae45){_0x54807e=_0x54807e-0x0;var _0x3c8faf=_0x9d75[_0x54807e];return _0x3c8faf;};'use strict';var _=require('lodash');var rp=require(_0x59d7('0x0'));var md5=require('md5');var util=require(_0x59d7('0x1'));var Redis=require(_0x59d7('0x2'));var intUtil=require('./util');var config=require(_0x59d7('0x3'));var logger=require(_0x59d7('0x4'))(_0x59d7('0x5'));config[_0x59d7('0x6')]=_['defaults'](config[_0x59d7('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0x59d7('0x7'))(new Redis(config[_0x59d7('0x6')]));var headers={'Content-Type':_0x59d7('0x8'),'Accept':_0x59d7('0x8')};function emit(_0x1e65ab,_0x218204,_0x43f2a7){io['to'](_0x1e65ab)[_0x59d7('0x9')](_0x218204,_0x43f2a7);}function getTicket(_0x2d335a,_0x374f39,_0x1c00f4,_0x50dc03,_0x7cd5db){logger['info'](_0x59d7('0xa'));var _0x824806=_[_0x59d7('0xb')]({'responder_id':_0x374f39['id'],'requester_id':_0x1c00f4['id'],'name':util['format']('Caller\x20-\x20%s',_0x7cd5db[_0x59d7('0xc')]),'phone':_0x7cd5db[_0x59d7('0xd')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x59d7('0xe')](_0x50dc03[_0x59d7('0xf')],_0x7cd5db,'\x20'),'description':intUtil[_0x59d7('0xe')](_0x50dc03[_0x59d7('0x10')],_0x7cd5db,_0x59d7('0x11')),'tags':getTags(_0x50dc03['Tags'],_0x59d7('0x12'))},getCustomFields(_0x50dc03[_0x59d7('0x13')],_0x7cd5db));_0x824806[_0x59d7('0x14')]=_[_0x59d7('0x15')](_[_0x59d7('0x16')](_0x824806[_0x59d7('0x14')],'id'),'value');return request({'uri':util[_0x59d7('0x17')](_0x59d7('0x18'),_0x2d335a['remoteUri']),'method':_0x59d7('0x19'),'body':_0x824806})[_0x59d7('0x1a')](function(_0x19f7ed){logger[_0x59d7('0x1b')](_0x59d7('0x1c'));return _0x19f7ed;});}function getUser(_0x493612,_0x1647d6){if(intUtil[_0x59d7('0x1d')](_0x1647d6)){return request({'uri':util[_0x59d7('0x17')](_0x59d7('0x1e'),_0x493612[_0x59d7('0x1f')]),'qs':{'email':_0x1647d6}})[_0x59d7('0x1a')](function(_0xfaf8c0){if(_0xfaf8c0['length']){logger[_0x59d7('0x1b')](_0x59d7('0x20'));return _[_0x59d7('0x21')](_0xfaf8c0,function(_0x246fde){return _0x246fde[_0x59d7('0x22')][_0x59d7('0x23')]===_0x1647d6;});}else{logger[_0x59d7('0x1b')](_0x59d7('0x24'));return request({'uri':util[_0x59d7('0x17')]('%s/api/v2/agents/me',_0x493612['remoteUri'])})[_0x59d7('0x1a')](function(_0x18ac43){logger[_0x59d7('0x1b')](_0x59d7('0x25'));return _0x18ac43;});}});}else{logger['info'](_0x59d7('0x26'));return request({'uri':util[_0x59d7('0x17')](_0x59d7('0x27'),_0x493612[_0x59d7('0x1f')])})[_0x59d7('0x1a')](function(_0x22311e){logger[_0x59d7('0x1b')](_0x59d7('0x25'));return _0x22311e;});}}function getEndUser(_0x38bbc7,_0x284bc3,_0x5b67df){logger[_0x59d7('0x1b')](_0x59d7('0x28'),_0x5b67df);return request({'uri':util[_0x59d7('0x17')](_0x59d7('0x29'),_0x38bbc7[_0x59d7('0x1f')]),'qs':{'phone':_0x5b67df}})['then'](function(_0x647f1e){if(_0x647f1e['length']){logger[_0x59d7('0x1b')]('Enduser\x20found!');return _[_0x59d7('0x21')](_0x647f1e,{'phone':_0x5b67df});}else{logger[_0x59d7('0x1b')](_0x59d7('0x2a'));return request({'uri':util[_0x59d7('0x17')]('%s/api/v2/contacts',_0x38bbc7[_0x59d7('0x1f')]),'method':'POST','body':{'name':_0x284bc3,'phone':_0x5b67df}})[_0x59d7('0x1a')](function(_0x3ebe1f){logger[_0x59d7('0x1b')](_0x59d7('0x2b'));return _0x3ebe1f;});}});}function getAuth(_0x1173f9){return util[_0x59d7('0x17')](_0x59d7('0x2c'),new Buffer(_0x1173f9[_0x59d7('0x2d')]+':X')[_0x59d7('0x2e')](_0x59d7('0x2f')));}function request(_0x11b457){logger[_0x59d7('0x30')](_0x59d7('0x31'),JSON[_0x59d7('0x32')](_0x11b457));return rp(_[_0x59d7('0x33')](_0x11b457,{'method':_0x59d7('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x170929,_0x4fbadb){var _0x119266=[];if(_0x170929&&_0x170929['length']>0x0){_0x119266=_[_0x59d7('0x35')](_0x170929,_0x4fbadb);}return _0x119266;}function getCustomFields(_0x70236b,_0x52e25b){var _0x1fc6aa=[];var _0x3a6501={'custom_fields':[]};if(_0x70236b['length']>0x0){_[_0x59d7('0x36')](_0x70236b,function(_0x4ec7f3){if(_[_0x59d7('0x37')]([_0x59d7('0x38'),_0x59d7('0x39')],_0x4ec7f3[_0x59d7('0x3a')])&&_0x4ec7f3[_0x59d7('0x3b')]&&!_0x4ec7f3['customField']){_0x3a6501[_0x4ec7f3[_0x59d7('0x3b')]['toLowerCase']()]=_0x4ec7f3[_0x59d7('0x3c')][_0x59d7('0x2e')]();}else if(_[_0x59d7('0x37')]([_0x59d7('0x38'),_0x59d7('0x39')],_0x4ec7f3[_0x59d7('0x3a')])&&_0x4ec7f3[_0x59d7('0x3d')]&&_0x4ec7f3[_0x59d7('0x3e')]){_0x3a6501[_0x59d7('0x14')][_0x59d7('0x3f')]({'id':_0x4ec7f3['idField'],'value':_0x4ec7f3['content'][_0x59d7('0x2e')]()});}else if(_0x4ec7f3[_0x59d7('0x3a')]===_0x59d7('0x40')&&_0x4ec7f3[_0x59d7('0x41')]&&_0x4ec7f3[_0x59d7('0x3d')]&&_0x4ec7f3[_0x59d7('0x3e')]){_0x52e25b[_0x4ec7f3[_0x59d7('0x41')]]&&_0x3a6501[_0x59d7('0x14')]['push']({'id':_0x4ec7f3['idField'],'value':_0x52e25b[_0x4ec7f3[_0x59d7('0x41')]]['toString']()});}else if(_0x4ec7f3['type']==='customVariable'&&_0x4ec7f3[_0x59d7('0x42')]&&_0x4ec7f3[_0x59d7('0x42')]['name']&&_0x4ec7f3[_0x59d7('0x3d')]&&_0x4ec7f3['customField']){_0x52e25b[_0x4ec7f3['Variable'][_0x59d7('0x12')][_0x59d7('0x43')]()]&&_0x3a6501[_0x59d7('0x14')][_0x59d7('0x3f')]({'id':_0x4ec7f3['idField'],'value':_0x52e25b[_0x4ec7f3[_0x59d7('0x42')]['name'][_0x59d7('0x43')]()]['toString']()});}});}return _0x3a6501;}exports['queue']=function(_0x113b85,_0x4e410e,_0x3ec9c2,_0x121bff,_0x264ea0,_0x120bc6){var _0x778608,_0x49bd70;_0x120bc6[_0x59d7('0x1f')]=intUtil['stripTrailingSlash'](_0x120bc6[_0x59d7('0x1f')]);_0x120bc6[_0x59d7('0x44')]=intUtil['stripTrailingSlash'](_0x120bc6[_0x59d7('0x44')]);if(_0x264ea0&&_0x264ea0[_0x59d7('0x45')]){logger[_0x59d7('0x1b')](_0x59d7('0x46'),_0x59d7('0x47'));_0x4e410e[_0x59d7('0x48')]=util[_0x59d7('0x17')](_0x59d7('0x49'),_0x120bc6[_0x59d7('0x44')],_0x4e410e[_0x59d7('0x4a')],md5(_0x4e410e['uniqueid']));}else{_0x4e410e['recordingURL']='';}headers['Authorization']=getAuth(_0x120bc6);return getUser(_0x120bc6,_0x121bff[_0x59d7('0x23')])[_0x59d7('0x1a')](function(_0x1df442){_0x778608=_0x1df442;logger[_0x59d7('0x1b')](_0x59d7('0x4b'),_0x778608['id']);return getEndUser(_0x120bc6,_0x4e410e[_0x59d7('0xc')],_0x4e410e[_0x59d7('0xd')]);})[_0x59d7('0x1a')](function(_0x19190c){_0x49bd70=_0x19190c;logger[_0x59d7('0x1b')]('The\x20Enduser\x20ID\x20is:',_0x49bd70['id']);return getTicket(_0x120bc6,_0x778608,_0x49bd70,_0x3ec9c2,_0x4e410e);})[_0x59d7('0x1a')](function(_0x18cb34){if(_0x18cb34&&_0x18cb34['id']){logger['info'](_0x59d7('0x1c'));logger['info'](_0x59d7('0x4c'),_0x18cb34['id']);logger[_0x59d7('0x1b')](_0x59d7('0x46'),_0x59d7('0x4d'));emit(util[_0x59d7('0x17')](_0x59d7('0x4e'),_0x121bff['name']),_0x59d7('0x4f'),{'uri':util[_0x59d7('0x17')]('%s/helpdesk/tickets/%d',_0x120bc6['remoteUri'],_0x18cb34['id'])});}})[_0x59d7('0x50')](function(_0x377731){logger[_0x59d7('0x51')]('[QUEUE]',JSON[_0x59d7('0x32')](_0x377731));});};exports[_0x59d7('0x52')]=function(_0x5d3bcb,_0x8dd3f0,_0x19d990,_0x56ad9d,_0xfe3ca9,_0x5dd7f5,_0x24e37d){var _0x53d571,_0x20da0c;_0x5dd7f5[_0x59d7('0x1f')]=intUtil[_0x59d7('0x53')](_0x5dd7f5['remoteUri']);_0x5dd7f5[_0x59d7('0x44')]=intUtil['stripTrailingSlash'](_0x5dd7f5[_0x59d7('0x44')]);if(_0x24e37d&&_0x24e37d[_0x59d7('0x54')]&&_0x24e37d[_0x59d7('0x54')]!==_0x59d7('0x55')){logger[_0x59d7('0x1b')]('[OUTBOUND]',_0x59d7('0x47'));_0x8dd3f0[_0x59d7('0x48')]=util[_0x59d7('0x17')](_0x59d7('0x49'),_0x5dd7f5[_0x59d7('0x44')],_0x8dd3f0['uniqueid'],md5(_0x8dd3f0[_0x59d7('0x4a')]));}headers['Authorization']=getAuth(_0x5dd7f5);return getUser(_0x5dd7f5,_0x56ad9d[_0x59d7('0x23')])[_0x59d7('0x1a')](function(_0x1985e6){_0x53d571=_0x1985e6;logger[_0x59d7('0x1b')](_0x59d7('0x4b'),_0x53d571['id']);return getEndUser(_0x5dd7f5,_0x8dd3f0[_0x59d7('0x56')],_0x8dd3f0[_0x59d7('0x57')]);})[_0x59d7('0x1a')](function(_0x330b63){_0x20da0c=_0x330b63;logger['info']('The\x20Enduser\x20ID\x20is:',_0x20da0c['id']);return getTicket(_0x5dd7f5,_0x53d571,_0x20da0c,_0x19d990,_0x8dd3f0);})[_0x59d7('0x1a')](function(_0x5d3fc2){if(_0x5d3fc2&&_0x5d3fc2['id']){logger[_0x59d7('0x1b')](_0x59d7('0x1c'));logger[_0x59d7('0x1b')](_0x59d7('0x4c'),_0x5d3fc2['id']);logger[_0x59d7('0x1b')](_0x59d7('0x58'),_0x59d7('0x4d'));emit(util[_0x59d7('0x17')]('user:%s',_0x56ad9d[_0x59d7('0x12')]),_0x59d7('0x4f'),{'uri':util[_0x59d7('0x17')](_0x59d7('0x59'),_0x5dd7f5['remoteUri'],_0x5d3fc2['id'])});}})['catch'](function(_0xd16883){logger[_0x59d7('0x51')](_0x59d7('0x58'),JSON['stringify'](_0xd16883));});};exports[_0x59d7('0x5a')]=function(_0x5b6508,_0x1837ec,_0x803c58,_0x5e43a4,_0x27b288,_0x2155b4){var _0x22d36c,_0x384ab6;_0x2155b4['remoteUri']=intUtil[_0x59d7('0x53')](_0x2155b4['remoteUri']);_0x2155b4[_0x59d7('0x44')]=intUtil[_0x59d7('0x53')](_0x2155b4[_0x59d7('0x44')]);if(_0x27b288&&_0x27b288[_0x59d7('0x45')]){logger[_0x59d7('0x1b')]('['+_0x1837ec[_0x59d7('0x5b')][_0x59d7('0x5c')]()+']',_0x59d7('0x47'));_0x1837ec['recordingURL']=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2155b4[_0x59d7('0x44')],_0x1837ec[_0x59d7('0x4a')],md5(_0x1837ec['uniqueid']));}else{_0x1837ec[_0x59d7('0x48')]='';}headers['Authorization']=getAuth(_0x2155b4);return getUser(_0x2155b4,'')[_0x59d7('0x1a')](function(_0x52ec0a){_0x22d36c=_0x52ec0a;logger['info'](_0x59d7('0x4b'),_0x22d36c['id']);return getEndUser(_0x2155b4,_0x1837ec[_0x59d7('0xc')],_0x1837ec[_0x59d7('0xd')]);})[_0x59d7('0x1a')](function(_0x499949){_0x384ab6=_0x499949;logger[_0x59d7('0x1b')]('The\x20Enduser\x20ID\x20is:',_0x384ab6['id']);return getTicket(_0x2155b4,_0x22d36c,_0x384ab6,_0x803c58,_0x1837ec);})['then'](function(_0x7985b3){if(_0x7985b3){logger[_0x59d7('0x1b')](_0x59d7('0x1c'));logger[_0x59d7('0x1b')](_0x59d7('0x4c'),_0x7985b3['id']);}})[_0x59d7('0x50')](function(_0x3a5703){logger['error']('['+_0x1837ec['lastevent'][_0x59d7('0x5c')]()+']',JSON[_0x59d7('0x32')](_0x3a5703));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff