// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xac70=['The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/helpdesk/tickets/%d','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','destcalleridname','user:%s','catch','error','unmanaged','lastevent','toUpperCase','The\x20Ticket\x20ID\x20is:','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','freshdesk','redis','localhost','socket.io-emitter','application/json','emit','format','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','custom_fields','keyBy','%s/api/v2/tickets','remoteUri','POST','then','info','validateEmail','%s/api/v2/agents','Agent\x20found!','find','contact','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','apiKey','toString','base64','[HTTP]','stringify','defaults','GET','map','includes','string','type','nameField','customField','toLowerCase','picklist','push','idField','variable','variableName','Variable','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','email'];(function(_0x318eb2,_0x51aca4){var _0x59e3e9=function(_0x496c65){while(--_0x496c65){_0x318eb2['push'](_0x318eb2['shift']());}};_0x59e3e9(++_0x51aca4);}(_0xac70,0x180));var _0x0ac7=function(_0x47bb19,_0x17a096){_0x47bb19=_0x47bb19-0x0;var _0x4ef57a=_0xac70[_0x47bb19];return _0x4ef57a;};'use strict';var _=require(_0x0ac7('0x0'));var rp=require(_0x0ac7('0x1'));var md5=require(_0x0ac7('0x2'));var util=require(_0x0ac7('0x3'));var Redis=require(_0x0ac7('0x4'));var intUtil=require(_0x0ac7('0x5'));var config=require(_0x0ac7('0x6'));var logger=require('../../../../config/logger')(_0x0ac7('0x7'));config[_0x0ac7('0x8')]=_['defaults'](config[_0x0ac7('0x8')],{'host':_0x0ac7('0x9'),'port':0x18eb});var io=require(_0x0ac7('0xa'))(new Redis(config[_0x0ac7('0x8')]));var headers={'Content-Type':_0x0ac7('0xb'),'Accept':_0x0ac7('0xb')};function emit(_0x2362b8,_0x41d274,_0x331572){io['to'](_0x2362b8)[_0x0ac7('0xc')](_0x41d274,_0x331572);}function getTicket(_0x3a3730,_0x2e632c,_0x4d4e4f,_0x4a6423,_0x2dc219){logger['info']('Creating\x20new\x20ticket...');var _0x449b6=_['merge']({'responder_id':_0x2e632c['id'],'requester_id':_0x4d4e4f['id'],'name':util[_0x0ac7('0xd')]('Caller\x20-\x20%s',_0x2dc219[_0x0ac7('0xe')]),'phone':_0x2dc219[_0x0ac7('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x0ac7('0x10')](_0x4a6423['Subjects'],_0x2dc219,'\x20'),'description':intUtil[_0x0ac7('0x10')](_0x4a6423[_0x0ac7('0x11')],_0x2dc219,_0x0ac7('0x12')),'tags':getTags(_0x4a6423[_0x0ac7('0x13')],_0x0ac7('0x14'))},getCustomFields(_0x4a6423[_0x0ac7('0x15')],_0x2dc219));_0x449b6[_0x0ac7('0x16')]=_['mapValues'](_[_0x0ac7('0x17')](_0x449b6['custom_fields'],'id'),'value');return request({'uri':util['format'](_0x0ac7('0x18'),_0x3a3730[_0x0ac7('0x19')]),'method':_0x0ac7('0x1a'),'body':_0x449b6})[_0x0ac7('0x1b')](function(_0xf76db1){logger[_0x0ac7('0x1c')]('Ticket\x20created!');return _0xf76db1;});}function getUser(_0x4c8e34,_0xb6da57){if(intUtil[_0x0ac7('0x1d')](_0xb6da57)){return request({'uri':util[_0x0ac7('0xd')](_0x0ac7('0x1e'),_0x4c8e34['remoteUri']),'qs':{'email':_0xb6da57}})['then'](function(_0x3f3016){if(_0x3f3016['length']){logger[_0x0ac7('0x1c')](_0x0ac7('0x1f'));return _[_0x0ac7('0x20')](_0x3f3016,function(_0x53f413){return _0x53f413[_0x0ac7('0x21')]['email']===_0xb6da57;});}else{logger[_0x0ac7('0x1c')](_0x0ac7('0x22'));return request({'uri':util[_0x0ac7('0xd')](_0x0ac7('0x23'),_0x4c8e34[_0x0ac7('0x19')])})['then'](function(_0x4e6164){logger['info'](_0x0ac7('0x24'));return _0x4e6164;});}});}else{logger[_0x0ac7('0x1c')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x0ac7('0xd')]('%s/api/v2/agents/me',_0x4c8e34[_0x0ac7('0x19')])})[_0x0ac7('0x1b')](function(_0x4ca3fe){logger['info']('Admin\x20account\x20selected.');return _0x4ca3fe;});}}function getEndUser(_0xfb6d3a,_0x5c9df1,_0x258646){logger['info'](_0x0ac7('0x25'),_0x258646);return request({'uri':util['format'](_0x0ac7('0x26'),_0xfb6d3a[_0x0ac7('0x19')]),'qs':{'phone':_0x258646}})[_0x0ac7('0x1b')](function(_0x1daec4){if(_0x1daec4[_0x0ac7('0x27')]){logger[_0x0ac7('0x1c')](_0x0ac7('0x28'));return _[_0x0ac7('0x20')](_0x1daec4,{'phone':_0x258646});}else{logger[_0x0ac7('0x1c')](_0x0ac7('0x29'));return request({'uri':util['format'](_0x0ac7('0x26'),_0xfb6d3a[_0x0ac7('0x19')]),'method':_0x0ac7('0x1a'),'body':{'name':_0x5c9df1,'phone':_0x258646}})[_0x0ac7('0x1b')](function(_0x4a8cee){logger[_0x0ac7('0x1c')]('Enduser\x20created.');return _0x4a8cee;});}});}function getAuth(_0x3e06de){return util['format']('Basic\x20%s',new Buffer(_0x3e06de[_0x0ac7('0x2a')]+':X')[_0x0ac7('0x2b')](_0x0ac7('0x2c')));}function request(_0x5a5cf5){logger['debug'](_0x0ac7('0x2d'),JSON[_0x0ac7('0x2e')](_0x5a5cf5));return rp(_[_0x0ac7('0x2f')](_0x5a5cf5,{'method':_0x0ac7('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x94f7,_0x1e4031){var _0x20d1f0=[];if(_0x94f7&&_0x94f7[_0x0ac7('0x27')]>0x0){_0x20d1f0=_[_0x0ac7('0x31')](_0x94f7,_0x1e4031);}return _0x20d1f0;}function getCustomFields(_0x4390b2,_0x43b33e){var _0x5e96a5=[];var _0x3c3220={'custom_fields':[]};if(_0x4390b2[_0x0ac7('0x27')]>0x0){_['forEach'](_0x4390b2,function(_0x3af0d9){if(_[_0x0ac7('0x32')]([_0x0ac7('0x33'),'picklist'],_0x3af0d9[_0x0ac7('0x34')])&&_0x3af0d9[_0x0ac7('0x35')]&&!_0x3af0d9[_0x0ac7('0x36')]){_0x3c3220[_0x3af0d9[_0x0ac7('0x35')][_0x0ac7('0x37')]()]=_0x3af0d9['content'][_0x0ac7('0x2b')]();}else if(_['includes']([_0x0ac7('0x33'),_0x0ac7('0x38')],_0x3af0d9[_0x0ac7('0x34')])&&_0x3af0d9['idField']&&_0x3af0d9[_0x0ac7('0x36')]){_0x3c3220['custom_fields'][_0x0ac7('0x39')]({'id':_0x3af0d9[_0x0ac7('0x3a')],'value':_0x3af0d9['content'][_0x0ac7('0x2b')]()});}else if(_0x3af0d9[_0x0ac7('0x34')]===_0x0ac7('0x3b')&&_0x3af0d9['variableName']&&_0x3af0d9['idField']&&_0x3af0d9['customField']){_0x43b33e[_0x3af0d9[_0x0ac7('0x3c')]]&&_0x3c3220[_0x0ac7('0x16')][_0x0ac7('0x39')]({'id':_0x3af0d9['idField'],'value':_0x43b33e[_0x3af0d9[_0x0ac7('0x3c')]]['toString']()});}else if(_0x3af0d9[_0x0ac7('0x34')]==='customVariable'&&_0x3af0d9['Variable']&&_0x3af0d9[_0x0ac7('0x3d')][_0x0ac7('0x14')]&&_0x3af0d9[_0x0ac7('0x3a')]&&_0x3af0d9[_0x0ac7('0x36')]){_0x43b33e[_0x3af0d9[_0x0ac7('0x3d')][_0x0ac7('0x14')][_0x0ac7('0x37')]()]&&_0x3c3220[_0x0ac7('0x16')]['push']({'id':_0x3af0d9['idField'],'value':_0x43b33e[_0x3af0d9['Variable'][_0x0ac7('0x14')][_0x0ac7('0x37')]()][_0x0ac7('0x2b')]()});}});}return _0x3c3220;}exports[_0x0ac7('0x3e')]=function(_0x261ec9,_0x197461,_0x2b686a,_0x4cbd21,_0x2e9bed,_0x4c8314){var _0x50241c,_0x6a93c9;_0x4c8314[_0x0ac7('0x19')]=intUtil[_0x0ac7('0x3f')](_0x4c8314[_0x0ac7('0x19')]);_0x4c8314['serverUrl']=intUtil[_0x0ac7('0x3f')](_0x4c8314['serverUrl']);if(_0x2e9bed&&_0x2e9bed[_0x0ac7('0x40')]){logger['info'](_0x0ac7('0x41'),_0x0ac7('0x42'));_0x197461[_0x0ac7('0x43')]=util[_0x0ac7('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4c8314[_0x0ac7('0x44')],_0x197461[_0x0ac7('0x45')],md5(_0x197461[_0x0ac7('0x45')]));}else{_0x197461[_0x0ac7('0x43')]='';}headers['Authorization']=getAuth(_0x4c8314);return getUser(_0x4c8314,_0x4cbd21[_0x0ac7('0x46')])[_0x0ac7('0x1b')](function(_0xa35566){_0x50241c=_0xa35566;logger[_0x0ac7('0x1c')](_0x0ac7('0x47'),_0x50241c['id']);return getEndUser(_0x4c8314,_0x197461[_0x0ac7('0xe')],_0x197461['calleridnum']);})[_0x0ac7('0x1b')](function(_0x9c5b86){_0x6a93c9=_0x9c5b86;logger['info'](_0x0ac7('0x48'),_0x6a93c9['id']);return getTicket(_0x4c8314,_0x50241c,_0x6a93c9,_0x2b686a,_0x197461);})['then'](function(_0x5cb8a4){if(_0x5cb8a4&&_0x5cb8a4['id']){logger['info'](_0x0ac7('0x49'));logger[_0x0ac7('0x1c')]('The\x20Ticket\x20ID\x20is:',_0x5cb8a4['id']);logger[_0x0ac7('0x1c')](_0x0ac7('0x41'),_0x0ac7('0x4a'));emit(util[_0x0ac7('0xd')]('user:%s',_0x4cbd21[_0x0ac7('0x14')]),_0x0ac7('0x4b'),{'uri':util[_0x0ac7('0xd')](_0x0ac7('0x4c'),_0x4c8314['remoteUri'],_0x5cb8a4['id'])});}})['catch'](function(_0xa092d9){logger['error'](_0x0ac7('0x41'),JSON[_0x0ac7('0x2e')](_0xa092d9));});};exports[_0x0ac7('0x4d')]=function(_0x22d386,_0x10fc71,_0x12776b,_0x27a33d,_0x25b831,_0x2c92af,_0x280da7){var _0x24ea7d,_0x34e058;_0x2c92af[_0x0ac7('0x19')]=intUtil['stripTrailingSlash'](_0x2c92af[_0x0ac7('0x19')]);_0x2c92af[_0x0ac7('0x44')]=intUtil[_0x0ac7('0x3f')](_0x2c92af[_0x0ac7('0x44')]);if(_0x280da7&&_0x280da7[_0x0ac7('0x4e')]&&_0x280da7[_0x0ac7('0x4e')]!==_0x0ac7('0x4f')){logger[_0x0ac7('0x1c')](_0x0ac7('0x50'),_0x0ac7('0x42'));_0x10fc71[_0x0ac7('0x43')]=util[_0x0ac7('0xd')](_0x0ac7('0x51'),_0x2c92af[_0x0ac7('0x44')],_0x10fc71[_0x0ac7('0x45')],md5(_0x10fc71[_0x0ac7('0x45')]));}headers[_0x0ac7('0x52')]=getAuth(_0x2c92af);return getUser(_0x2c92af,_0x27a33d[_0x0ac7('0x46')])[_0x0ac7('0x1b')](function(_0x58abf5){_0x24ea7d=_0x58abf5;logger[_0x0ac7('0x1c')](_0x0ac7('0x47'),_0x24ea7d['id']);return getEndUser(_0x2c92af,_0x10fc71[_0x0ac7('0x53')],_0x10fc71['destcalleridnum']);})['then'](function(_0x567897){_0x34e058=_0x567897;logger['info'](_0x0ac7('0x48'),_0x34e058['id']);return getTicket(_0x2c92af,_0x24ea7d,_0x34e058,_0x12776b,_0x10fc71);})[_0x0ac7('0x1b')](function(_0x1e4d46){if(_0x1e4d46&&_0x1e4d46['id']){logger[_0x0ac7('0x1c')](_0x0ac7('0x49'));logger[_0x0ac7('0x1c')]('The\x20Ticket\x20ID\x20is:',_0x1e4d46['id']);logger['info'](_0x0ac7('0x50'),_0x0ac7('0x4a'));emit(util[_0x0ac7('0xd')](_0x0ac7('0x54'),_0x27a33d['name']),'trigger:browser:url',{'uri':util[_0x0ac7('0xd')](_0x0ac7('0x4c'),_0x2c92af[_0x0ac7('0x19')],_0x1e4d46['id'])});}})[_0x0ac7('0x55')](function(_0x3135d4){logger[_0x0ac7('0x56')](_0x0ac7('0x50'),JSON[_0x0ac7('0x2e')](_0x3135d4));});};exports[_0x0ac7('0x57')]=function(_0x162e7b,_0x44f1f9,_0x40ac9d,_0x1b0366,_0x3aa47a,_0xa0c592){var _0x384149,_0x3c9612;_0xa0c592[_0x0ac7('0x19')]=intUtil[_0x0ac7('0x3f')](_0xa0c592['remoteUri']);_0xa0c592['serverUrl']=intUtil[_0x0ac7('0x3f')](_0xa0c592['serverUrl']);if(_0x3aa47a&&_0x3aa47a[_0x0ac7('0x40')]){logger[_0x0ac7('0x1c')]('['+_0x44f1f9[_0x0ac7('0x58')][_0x0ac7('0x59')]()+']',_0x0ac7('0x42'));_0x44f1f9[_0x0ac7('0x43')]=util['format'](_0x0ac7('0x51'),_0xa0c592[_0x0ac7('0x44')],_0x44f1f9[_0x0ac7('0x45')],md5(_0x44f1f9['uniqueid']));}else{_0x44f1f9[_0x0ac7('0x43')]='';}headers[_0x0ac7('0x52')]=getAuth(_0xa0c592);return getUser(_0xa0c592,'')[_0x0ac7('0x1b')](function(_0x384885){_0x384149=_0x384885;logger[_0x0ac7('0x1c')](_0x0ac7('0x47'),_0x384149['id']);return getEndUser(_0xa0c592,_0x44f1f9[_0x0ac7('0xe')],_0x44f1f9[_0x0ac7('0xf')]);})[_0x0ac7('0x1b')](function(_0x16c98e){_0x3c9612=_0x16c98e;logger[_0x0ac7('0x1c')]('The\x20Enduser\x20ID\x20is:',_0x3c9612['id']);return getTicket(_0xa0c592,_0x384149,_0x3c9612,_0x40ac9d,_0x44f1f9);})[_0x0ac7('0x1b')](function(_0x8b7481){if(_0x8b7481){logger['info'](_0x0ac7('0x49'));logger[_0x0ac7('0x1c')](_0x0ac7('0x5a'),_0x8b7481['id']);}})[_0x0ac7('0x55')](function(_0x56f7f7){logger[_0x0ac7('0x56')]('['+_0x44f1f9[_0x0ac7('0x58')][_0x0ac7('0x59')]()+']',JSON['stringify'](_0x56f7f7));});};
\ No newline at end of file
+var _0x2c01=['Fields','custom_fields','mapValues','keyBy','format','remoteUri','Ticket\x20created!','validateEmail','length','Agent\x20found!','contact','email','%s/api/v2/agents/me','then','%s/api/v2/contacts','Enduser\x20found!','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','Basic\x20%s','apiKey','base64','[HTTP]','GET','map','forEach','includes','string','type','nameField','toLowerCase','picklist','idField','customField','push','content','toString','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/helpdesk/tickets/%d','catch','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','trigger:browser:url','unmanaged','monitor_format','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','Caller\x20-\x20%s','calleridname','getString','Subjects','Descriptions','<br>','Tags'];(function(_0x390cea,_0x43c078){var _0x14bf80=function(_0x196f3c){while(--_0x196f3c){_0x390cea['push'](_0x390cea['shift']());}};_0x14bf80(++_0x43c078);}(_0x2c01,0xff));var _0x12c0=function(_0x18c037,_0x26dbba){_0x18c037=_0x18c037-0x0;var _0x667212=_0x2c01[_0x18c037];return _0x667212;};'use strict';var _=require(_0x12c0('0x0'));var rp=require(_0x12c0('0x1'));var md5=require(_0x12c0('0x2'));var util=require(_0x12c0('0x3'));var Redis=require(_0x12c0('0x4'));var intUtil=require(_0x12c0('0x5'));var config=require(_0x12c0('0x6'));var logger=require(_0x12c0('0x7'))(_0x12c0('0x8'));config[_0x12c0('0x9')]=_[_0x12c0('0xa')](config[_0x12c0('0x9')],{'host':_0x12c0('0xb'),'port':0x18eb});var io=require(_0x12c0('0xc'))(new Redis(config[_0x12c0('0x9')]));var headers={'Content-Type':_0x12c0('0xd'),'Accept':_0x12c0('0xd')};function emit(_0x24c85f,_0x3cfdd7,_0x8afb17){io['to'](_0x24c85f)[_0x12c0('0xe')](_0x3cfdd7,_0x8afb17);}function getTicket(_0x93152b,_0x21f363,_0x354f,_0xc80a62,_0x31a90a){logger[_0x12c0('0xf')](_0x12c0('0x10'));var _0x29ad39=_['merge']({'responder_id':_0x21f363['id'],'requester_id':_0x354f['id'],'name':util['format'](_0x12c0('0x11'),_0x31a90a[_0x12c0('0x12')]),'phone':_0x31a90a['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x12c0('0x13')](_0xc80a62[_0x12c0('0x14')],_0x31a90a,'\x20'),'description':intUtil['getString'](_0xc80a62[_0x12c0('0x15')],_0x31a90a,_0x12c0('0x16')),'tags':getTags(_0xc80a62[_0x12c0('0x17')],'name')},getCustomFields(_0xc80a62[_0x12c0('0x18')],_0x31a90a));_0x29ad39[_0x12c0('0x19')]=_[_0x12c0('0x1a')](_[_0x12c0('0x1b')](_0x29ad39[_0x12c0('0x19')],'id'),'value');return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/tickets',_0x93152b[_0x12c0('0x1d')]),'method':'POST','body':_0x29ad39})['then'](function(_0x2c17f2){logger[_0x12c0('0xf')](_0x12c0('0x1e'));return _0x2c17f2;});}function getUser(_0x4e5786,_0x2b0645){if(intUtil[_0x12c0('0x1f')](_0x2b0645)){return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/agents',_0x4e5786[_0x12c0('0x1d')]),'qs':{'email':_0x2b0645}})['then'](function(_0x3512ff){if(_0x3512ff[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x21'));return _['find'](_0x3512ff,function(_0x8a035){return _0x8a035[_0x12c0('0x22')][_0x12c0('0x23')]===_0x2b0645;});}else{logger[_0x12c0('0xf')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x261d92){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x261d92;});}});}else{logger[_0x12c0('0xf')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x3feacf){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x3feacf;});}}function getEndUser(_0x3159f8,_0x5d66a2,_0x4fd91c){logger[_0x12c0('0xf')]('Searching\x20enduser\x20with\x20phone',_0x4fd91c);return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'qs':{'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x8ea144){if(_0x8ea144[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x27'));return _[_0x12c0('0x28')](_0x8ea144,{'phone':_0x4fd91c});}else{logger[_0x12c0('0xf')](_0x12c0('0x29'));return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'method':_0x12c0('0x2a'),'body':{'name':_0x5d66a2,'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x3c47f7){logger[_0x12c0('0xf')](_0x12c0('0x2b'));return _0x3c47f7;});}});}function getAuth(_0x18a706){return util[_0x12c0('0x1c')](_0x12c0('0x2c'),new Buffer(_0x18a706[_0x12c0('0x2d')]+':X')['toString'](_0x12c0('0x2e')));}function request(_0x31d86f){logger['debug'](_0x12c0('0x2f'),JSON['stringify'](_0x31d86f));return rp(_[_0x12c0('0xa')](_0x31d86f,{'method':_0x12c0('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x388170,_0x20434b){var _0x53cf06=[];if(_0x388170&&_0x388170['length']>0x0){_0x53cf06=_[_0x12c0('0x31')](_0x388170,_0x20434b);}return _0x53cf06;}function getCustomFields(_0x58bc08,_0x39d75e){var _0x3aa2ac=[];var _0x31af47={'custom_fields':[]};if(_0x58bc08[_0x12c0('0x20')]>0x0){_[_0x12c0('0x32')](_0x58bc08,function(_0x516c64){if(_[_0x12c0('0x33')]([_0x12c0('0x34'),'picklist'],_0x516c64[_0x12c0('0x35')])&&_0x516c64['nameField']&&!_0x516c64['customField']){_0x31af47[_0x516c64[_0x12c0('0x36')][_0x12c0('0x37')]()]=_0x516c64['content']['toString']();}else if(_[_0x12c0('0x33')]([_0x12c0('0x34'),_0x12c0('0x38')],_0x516c64[_0x12c0('0x35')])&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64[_0x12c0('0x39')],'value':_0x516c64[_0x12c0('0x3c')][_0x12c0('0x3d')]()});}else if(_0x516c64['type']===_0x12c0('0x3e')&&_0x516c64[_0x12c0('0x3f')]&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64[_0x12c0('0x3f')]]&&_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64['idField'],'value':_0x39d75e[_0x516c64['variableName']][_0x12c0('0x3d')]()});}else if(_0x516c64[_0x12c0('0x35')]===_0x12c0('0x40')&&_0x516c64[_0x12c0('0x41')]&&_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')]&&_0x516c64['idField']&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64['Variable'][_0x12c0('0x42')][_0x12c0('0x37')]()]&&_0x31af47[_0x12c0('0x19')]['push']({'id':_0x516c64[_0x12c0('0x39')],'value':_0x39d75e[_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')][_0x12c0('0x37')]()][_0x12c0('0x3d')]()});}});}return _0x31af47;}exports[_0x12c0('0x43')]=function(_0x5a3214,_0x2d8ecf,_0x2709c0,_0x53007d,_0x2aba7f,_0xdb1da5){var _0x47abfa,_0x31b94c;_0xdb1da5[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x1d')]);_0xdb1da5['serverUrl']=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x45')]);if(_0x2aba7f&&_0x2aba7f['monitor_format']){logger[_0x12c0('0xf')](_0x12c0('0x46'),_0x12c0('0x47'));_0x2d8ecf[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0xdb1da5[_0x12c0('0x45')],_0x2d8ecf[_0x12c0('0x4a')],md5(_0x2d8ecf[_0x12c0('0x4a')]));}else{_0x2d8ecf[_0x12c0('0x48')]='';}headers[_0x12c0('0x4b')]=getAuth(_0xdb1da5);return getUser(_0xdb1da5,_0x53007d[_0x12c0('0x23')])[_0x12c0('0x25')](function(_0x2a315f){_0x47abfa=_0x2a315f;logger[_0x12c0('0xf')]('The\x20User\x20ID\x20is:',_0x47abfa['id']);return getEndUser(_0xdb1da5,_0x2d8ecf[_0x12c0('0x12')],_0x2d8ecf[_0x12c0('0x4c')]);})[_0x12c0('0x25')](function(_0x25523a){_0x31b94c=_0x25523a;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x31b94c['id']);return getTicket(_0xdb1da5,_0x47abfa,_0x31b94c,_0x2709c0,_0x2d8ecf);})['then'](function(_0x596dcc){if(_0x596dcc&&_0x596dcc['id']){logger['info'](_0x12c0('0x1e'));logger['info'](_0x12c0('0x4e'),_0x596dcc['id']);logger[_0x12c0('0xf')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x53007d[_0x12c0('0x42')]),'trigger:browser:url',{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0xdb1da5['remoteUri'],_0x596dcc['id'])});}})[_0x12c0('0x50')](function(_0x21dbc6){logger[_0x12c0('0x51')](_0x12c0('0x46'),JSON[_0x12c0('0x52')](_0x21dbc6));});};exports[_0x12c0('0x53')]=function(_0x809f40,_0x3e127e,_0xe50c3e,_0x1a5295,_0x415912,_0x20b905,_0x4497f4){var _0x4f2fa8,_0x524e84;_0x20b905[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x1d')]);_0x20b905[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x45')]);if(_0x4497f4&&_0x4497f4[_0x12c0('0x54')]&&_0x4497f4['recordingFormat']!==_0x12c0('0x55')){logger['info'](_0x12c0('0x56'),_0x12c0('0x47'));_0x3e127e[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0x20b905['serverUrl'],_0x3e127e[_0x12c0('0x4a')],md5(_0x3e127e[_0x12c0('0x4a')]));}headers['Authorization']=getAuth(_0x20b905);return getUser(_0x20b905,_0x1a5295['email'])[_0x12c0('0x25')](function(_0x3f5063){_0x4f2fa8=_0x3f5063;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0x4f2fa8['id']);return getEndUser(_0x20b905,_0x3e127e['destcalleridname'],_0x3e127e['destcalleridnum']);})[_0x12c0('0x25')](function(_0x193c4d){_0x524e84=_0x193c4d;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x524e84['id']);return getTicket(_0x20b905,_0x4f2fa8,_0x524e84,_0xe50c3e,_0x3e127e);})[_0x12c0('0x25')](function(_0x26cc9f){if(_0x26cc9f&&_0x26cc9f['id']){logger['info'](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x26cc9f['id']);logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x12c0('0x1c')]('user:%s',_0x1a5295[_0x12c0('0x42')]),_0x12c0('0x58'),{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0x20b905[_0x12c0('0x1d')],_0x26cc9f['id'])});}})[_0x12c0('0x50')](function(_0x23f8b3){logger[_0x12c0('0x51')](_0x12c0('0x56'),JSON[_0x12c0('0x52')](_0x23f8b3));});};exports[_0x12c0('0x59')]=function(_0x458e5f,_0x11627c,_0x1994b4,_0x7cad53,_0x245dc8,_0x30a362){var _0xc21361,_0x359955;_0x30a362[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x1d')]);_0x30a362[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x45')]);if(_0x245dc8&&_0x245dc8[_0x12c0('0x5a')]){logger[_0x12c0('0xf')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',_0x12c0('0x47'));_0x11627c['recordingURL']=util['format'](_0x12c0('0x49'),_0x30a362[_0x12c0('0x45')],_0x11627c[_0x12c0('0x4a')],md5(_0x11627c[_0x12c0('0x4a')]));}else{_0x11627c['recordingURL']='';}headers[_0x12c0('0x4b')]=getAuth(_0x30a362);return getUser(_0x30a362,'')['then'](function(_0x2dc651){_0xc21361=_0x2dc651;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0xc21361['id']);return getEndUser(_0x30a362,_0x11627c['calleridname'],_0x11627c['calleridnum']);})[_0x12c0('0x25')](function(_0x2effce){_0x359955=_0x2effce;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x359955['id']);return getTicket(_0x30a362,_0xc21361,_0x359955,_0x1994b4,_0x11627c);})[_0x12c0('0x25')](function(_0x3c4d65){if(_0x3c4d65){logger[_0x12c0('0xf')](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x3c4d65['id']);}})['catch'](function(_0x5788ac){logger[_0x12c0('0x51')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',JSON[_0x12c0('0x52')](_0x5788ac));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff