// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x7e75=['custom_fields','keyBy','%s/api/v2/tickets','POST','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','remoteUri','length','Agent\x20found!','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','stringify','map','forEach','string','picklist','type','customField','nameField','toLowerCase','content','toString','includes','idField','push','variable','variableName','Variable','name','queue','stripTrailingSlash','serverUrl','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','[OUTBOUND]','Authorization','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','user:%s','trigger:browser:url','monitor_format','lastevent','toUpperCase','request-promise','md5','util','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Subjects','Descriptions','<br>','Tags','Fields'];(function(_0x321bb2,_0x202794){var _0x9c12ed=function(_0x263dd3){while(--_0x263dd3){_0x321bb2['push'](_0x321bb2['shift']());}};_0x9c12ed(++_0x202794);}(_0x7e75,0x14f));var _0x57e7=function(_0x451918,_0x528158){_0x451918=_0x451918-0x0;var _0xc9c86=_0x7e75[_0x451918];return _0xc9c86;};'use strict';var _=require('lodash');var rp=require(_0x57e7('0x0'));var md5=require(_0x57e7('0x1'));var util=require(_0x57e7('0x2'));var Redis=require('ioredis');var intUtil=require(_0x57e7('0x3'));var config=require(_0x57e7('0x4'));var logger=require(_0x57e7('0x5'))(_0x57e7('0x6'));config[_0x57e7('0x7')]=_[_0x57e7('0x8')](config[_0x57e7('0x7')],{'host':_0x57e7('0x9'),'port':0x18eb});var io=require(_0x57e7('0xa'))(new Redis(config[_0x57e7('0x7')]));var headers={'Content-Type':_0x57e7('0xb'),'Accept':'application/json'};function emit(_0x1ad686,_0x449a1a,_0x5a2214){io['to'](_0x1ad686)['emit'](_0x449a1a,_0x5a2214);}function getTicket(_0x29b5c5,_0x53a9a6,_0x96e1c5,_0x4b5e90,_0x3f45ef){logger[_0x57e7('0xc')](_0x57e7('0xd'));var _0x197bcb=_[_0x57e7('0xe')]({'responder_id':_0x53a9a6['id'],'requester_id':_0x96e1c5['id'],'name':util[_0x57e7('0xf')](_0x57e7('0x10'),_0x3f45ef[_0x57e7('0x11')]),'phone':_0x3f45ef[_0x57e7('0x12')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x57e7('0x13')](_0x4b5e90[_0x57e7('0x14')],_0x3f45ef,'\x20'),'description':intUtil[_0x57e7('0x13')](_0x4b5e90[_0x57e7('0x15')],_0x3f45ef,_0x57e7('0x16')),'tags':getTags(_0x4b5e90[_0x57e7('0x17')],'name')},getCustomFields(_0x4b5e90[_0x57e7('0x18')],_0x3f45ef));_0x197bcb[_0x57e7('0x19')]=_['mapValues'](_[_0x57e7('0x1a')](_0x197bcb[_0x57e7('0x19')],'id'),'value');return request({'uri':util[_0x57e7('0xf')](_0x57e7('0x1b'),_0x29b5c5['remoteUri']),'method':_0x57e7('0x1c'),'body':_0x197bcb})[_0x57e7('0x1d')](function(_0x546a48){logger[_0x57e7('0xc')](_0x57e7('0x1e'));return _0x546a48;});}function getUser(_0x4ffc64,_0x18c3da){if(intUtil[_0x57e7('0x1f')](_0x18c3da)){return request({'uri':util[_0x57e7('0xf')](_0x57e7('0x20'),_0x4ffc64[_0x57e7('0x21')]),'qs':{'email':_0x18c3da}})[_0x57e7('0x1d')](function(_0x435cd3){if(_0x435cd3[_0x57e7('0x22')]){logger['info'](_0x57e7('0x23'));return _['find'](_0x435cd3,function(_0x19d009){return _0x19d009[_0x57e7('0x24')][_0x57e7('0x25')]===_0x18c3da;});}else{logger['info'](_0x57e7('0x26'));return request({'uri':util[_0x57e7('0xf')](_0x57e7('0x27'),_0x4ffc64[_0x57e7('0x21')])})[_0x57e7('0x1d')](function(_0x137a89){logger[_0x57e7('0xc')](_0x57e7('0x28'));return _0x137a89;});}});}else{logger[_0x57e7('0xc')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x57e7('0xf')](_0x57e7('0x27'),_0x4ffc64[_0x57e7('0x21')])})[_0x57e7('0x1d')](function(_0x19f807){logger[_0x57e7('0xc')](_0x57e7('0x28'));return _0x19f807;});}}function getEndUser(_0x25c58f,_0x391c52,_0x260b24){logger[_0x57e7('0xc')](_0x57e7('0x29'),_0x260b24);return request({'uri':util[_0x57e7('0xf')](_0x57e7('0x2a'),_0x25c58f[_0x57e7('0x21')]),'qs':{'phone':_0x260b24}})[_0x57e7('0x1d')](function(_0x8a7061){if(_0x8a7061[_0x57e7('0x22')]){logger[_0x57e7('0xc')]('Enduser\x20found!');return _[_0x57e7('0x2b')](_0x8a7061,{'phone':_0x260b24});}else{logger[_0x57e7('0xc')](_0x57e7('0x2c'));return request({'uri':util['format'](_0x57e7('0x2a'),_0x25c58f[_0x57e7('0x21')]),'method':_0x57e7('0x1c'),'body':{'name':_0x391c52,'phone':_0x260b24}})['then'](function(_0xa0750){logger['info'](_0x57e7('0x2d'));return _0xa0750;});}});}function getAuth(_0x25560c){return util[_0x57e7('0xf')](_0x57e7('0x2e'),new Buffer(_0x25560c['apiKey']+':X')['toString']('base64'));}function request(_0x249bcd){logger['debug']('[HTTP]',JSON[_0x57e7('0x2f')](_0x249bcd));return rp(_[_0x57e7('0x8')](_0x249bcd,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x18531f,_0x1efa5c){var _0x17aba4=[];if(_0x18531f&&_0x18531f[_0x57e7('0x22')]>0x0){_0x17aba4=_[_0x57e7('0x30')](_0x18531f,_0x1efa5c);}return _0x17aba4;}function getCustomFields(_0x152fe3,_0x114f10){var _0x167a08=[];var _0x2704f8={'custom_fields':[]};if(_0x152fe3[_0x57e7('0x22')]>0x0){_[_0x57e7('0x31')](_0x152fe3,function(_0x59e5a3){if(_['includes']([_0x57e7('0x32'),_0x57e7('0x33')],_0x59e5a3[_0x57e7('0x34')])&&_0x59e5a3['nameField']&&!_0x59e5a3[_0x57e7('0x35')]){_0x2704f8[_0x59e5a3[_0x57e7('0x36')][_0x57e7('0x37')]()]=_0x59e5a3[_0x57e7('0x38')][_0x57e7('0x39')]();}else if(_[_0x57e7('0x3a')]([_0x57e7('0x32'),'picklist'],_0x59e5a3['type'])&&_0x59e5a3[_0x57e7('0x3b')]&&_0x59e5a3[_0x57e7('0x35')]){_0x2704f8[_0x57e7('0x19')][_0x57e7('0x3c')]({'id':_0x59e5a3[_0x57e7('0x3b')],'value':_0x59e5a3[_0x57e7('0x38')][_0x57e7('0x39')]()});}else if(_0x59e5a3['type']===_0x57e7('0x3d')&&_0x59e5a3['variableName']&&_0x59e5a3[_0x57e7('0x3b')]&&_0x59e5a3['customField']){_0x114f10[_0x59e5a3[_0x57e7('0x3e')]]&&_0x2704f8['custom_fields'][_0x57e7('0x3c')]({'id':_0x59e5a3[_0x57e7('0x3b')],'value':_0x114f10[_0x59e5a3[_0x57e7('0x3e')]][_0x57e7('0x39')]()});}else if(_0x59e5a3[_0x57e7('0x34')]==='customVariable'&&_0x59e5a3[_0x57e7('0x3f')]&&_0x59e5a3['Variable']['name']&&_0x59e5a3[_0x57e7('0x3b')]&&_0x59e5a3[_0x57e7('0x35')]){_0x114f10[_0x59e5a3['Variable'][_0x57e7('0x40')][_0x57e7('0x37')]()]&&_0x2704f8[_0x57e7('0x19')][_0x57e7('0x3c')]({'id':_0x59e5a3['idField'],'value':_0x114f10[_0x59e5a3[_0x57e7('0x3f')][_0x57e7('0x40')][_0x57e7('0x37')]()][_0x57e7('0x39')]()});}});}return _0x2704f8;}exports[_0x57e7('0x41')]=function(_0x55f610,_0x38b80b,_0x2f4bc6,_0x86f266,_0x131e86,_0x4ce77e){var _0x54d0d1,_0x1ea2f5;_0x4ce77e[_0x57e7('0x21')]=intUtil[_0x57e7('0x42')](_0x4ce77e[_0x57e7('0x21')]);_0x4ce77e[_0x57e7('0x43')]=intUtil[_0x57e7('0x42')](_0x4ce77e[_0x57e7('0x43')]);if(_0x131e86&&_0x131e86['monitor_format']){logger[_0x57e7('0xc')]('[QUEUE]',_0x57e7('0x44'));_0x38b80b[_0x57e7('0x45')]=util[_0x57e7('0xf')](_0x57e7('0x46'),_0x4ce77e['serverUrl'],_0x38b80b[_0x57e7('0x47')],md5(_0x38b80b['uniqueid']));}else{_0x38b80b[_0x57e7('0x45')]='';}headers['Authorization']=getAuth(_0x4ce77e);return getUser(_0x4ce77e,_0x86f266[_0x57e7('0x25')])['then'](function(_0x10656c){_0x54d0d1=_0x10656c;logger['info']('The\x20User\x20ID\x20is:',_0x54d0d1['id']);return getEndUser(_0x4ce77e,_0x38b80b[_0x57e7('0x11')],_0x38b80b[_0x57e7('0x12')]);})[_0x57e7('0x1d')](function(_0x36a1a6){_0x1ea2f5=_0x36a1a6;logger[_0x57e7('0xc')]('The\x20Enduser\x20ID\x20is:',_0x1ea2f5['id']);return getTicket(_0x4ce77e,_0x54d0d1,_0x1ea2f5,_0x2f4bc6,_0x38b80b);})[_0x57e7('0x1d')](function(_0x205781){if(_0x205781&&_0x205781['id']){logger[_0x57e7('0xc')](_0x57e7('0x1e'));logger[_0x57e7('0xc')]('The\x20Ticket\x20ID\x20is:',_0x205781['id']);logger[_0x57e7('0xc')](_0x57e7('0x48'),_0x57e7('0x49'));emit(util[_0x57e7('0xf')]('user:%s',_0x86f266[_0x57e7('0x40')]),'trigger:browser:url',{'uri':util[_0x57e7('0xf')](_0x57e7('0x4a'),_0x4ce77e[_0x57e7('0x21')],_0x205781['id'])});}})[_0x57e7('0x4b')](function(_0x4677b8){logger[_0x57e7('0x4c')](_0x57e7('0x48'),JSON[_0x57e7('0x2f')](_0x4677b8));});};exports[_0x57e7('0x4d')]=function(_0x1102c2,_0x206fbf,_0x22ee79,_0x104079,_0x108ed9,_0x1b4383,_0x18231e){var _0x58086e,_0x3e3c2c;_0x1b4383['remoteUri']=intUtil[_0x57e7('0x42')](_0x1b4383[_0x57e7('0x21')]);_0x1b4383[_0x57e7('0x43')]=intUtil[_0x57e7('0x42')](_0x1b4383[_0x57e7('0x43')]);if(_0x18231e&&_0x18231e[_0x57e7('0x4e')]&&_0x18231e[_0x57e7('0x4e')]!=='none'){logger[_0x57e7('0xc')](_0x57e7('0x4f'),'Recording\x20is\x20enabled!');_0x206fbf[_0x57e7('0x45')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1b4383['serverUrl'],_0x206fbf[_0x57e7('0x47')],md5(_0x206fbf[_0x57e7('0x47')]));}headers[_0x57e7('0x50')]=getAuth(_0x1b4383);return getUser(_0x1b4383,_0x104079[_0x57e7('0x25')])[_0x57e7('0x1d')](function(_0x37dce2){_0x58086e=_0x37dce2;logger['info']('The\x20User\x20ID\x20is:',_0x58086e['id']);return getEndUser(_0x1b4383,_0x206fbf[_0x57e7('0x51')],_0x206fbf[_0x57e7('0x52')]);})[_0x57e7('0x1d')](function(_0xf7354){_0x3e3c2c=_0xf7354;logger[_0x57e7('0xc')](_0x57e7('0x53'),_0x3e3c2c['id']);return getTicket(_0x1b4383,_0x58086e,_0x3e3c2c,_0x22ee79,_0x206fbf);})[_0x57e7('0x1d')](function(_0x78a801){if(_0x78a801&&_0x78a801['id']){logger[_0x57e7('0xc')](_0x57e7('0x1e'));logger[_0x57e7('0xc')](_0x57e7('0x54'),_0x78a801['id']);logger['info'](_0x57e7('0x4f'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x57e7('0x55'),_0x104079[_0x57e7('0x40')]),_0x57e7('0x56'),{'uri':util['format'](_0x57e7('0x4a'),_0x1b4383[_0x57e7('0x21')],_0x78a801['id'])});}})[_0x57e7('0x4b')](function(_0x2dfe5e){logger[_0x57e7('0x4c')](_0x57e7('0x4f'),JSON[_0x57e7('0x2f')](_0x2dfe5e));});};exports['unmanaged']=function(_0x3e8ca5,_0xbbd521,_0x28f565,_0x1824e2,_0x2b54ae,_0xb4c14a){var _0x10894f,_0x4283da;_0xb4c14a['remoteUri']=intUtil[_0x57e7('0x42')](_0xb4c14a[_0x57e7('0x21')]);_0xb4c14a['serverUrl']=intUtil['stripTrailingSlash'](_0xb4c14a[_0x57e7('0x43')]);if(_0x2b54ae&&_0x2b54ae[_0x57e7('0x57')]){logger[_0x57e7('0xc')]('['+_0xbbd521[_0x57e7('0x58')]['toUpperCase']()+']',_0x57e7('0x44'));_0xbbd521[_0x57e7('0x45')]=util['format'](_0x57e7('0x46'),_0xb4c14a['serverUrl'],_0xbbd521[_0x57e7('0x47')],md5(_0xbbd521[_0x57e7('0x47')]));}else{_0xbbd521['recordingURL']='';}headers[_0x57e7('0x50')]=getAuth(_0xb4c14a);return getUser(_0xb4c14a,'')['then'](function(_0x1d9f79){_0x10894f=_0x1d9f79;logger[_0x57e7('0xc')]('The\x20User\x20ID\x20is:',_0x10894f['id']);return getEndUser(_0xb4c14a,_0xbbd521['calleridname'],_0xbbd521[_0x57e7('0x12')]);})[_0x57e7('0x1d')](function(_0x38d00b){_0x4283da=_0x38d00b;logger[_0x57e7('0xc')]('The\x20Enduser\x20ID\x20is:',_0x4283da['id']);return getTicket(_0xb4c14a,_0x10894f,_0x4283da,_0x28f565,_0xbbd521);})[_0x57e7('0x1d')](function(_0x3eb8e6){if(_0x3eb8e6){logger[_0x57e7('0xc')](_0x57e7('0x1e'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x3eb8e6['id']);}})[_0x57e7('0x4b')](function(_0x57a80d){logger[_0x57e7('0x4c')]('['+_0xbbd521[_0x57e7('0x58')][_0x57e7('0x59')]()+']',JSON[_0x57e7('0x2f')](_0x57a80d));});};
\ No newline at end of file
+var _0x2c01=['Fields','custom_fields','mapValues','keyBy','format','remoteUri','Ticket\x20created!','validateEmail','length','Agent\x20found!','contact','email','%s/api/v2/agents/me','then','%s/api/v2/contacts','Enduser\x20found!','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','Basic\x20%s','apiKey','base64','[HTTP]','GET','map','forEach','includes','string','type','nameField','toLowerCase','picklist','idField','customField','push','content','toString','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/helpdesk/tickets/%d','catch','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','trigger:browser:url','unmanaged','monitor_format','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','Caller\x20-\x20%s','calleridname','getString','Subjects','Descriptions','<br>','Tags'];(function(_0x390cea,_0x43c078){var _0x14bf80=function(_0x196f3c){while(--_0x196f3c){_0x390cea['push'](_0x390cea['shift']());}};_0x14bf80(++_0x43c078);}(_0x2c01,0xff));var _0x12c0=function(_0x18c037,_0x26dbba){_0x18c037=_0x18c037-0x0;var _0x667212=_0x2c01[_0x18c037];return _0x667212;};'use strict';var _=require(_0x12c0('0x0'));var rp=require(_0x12c0('0x1'));var md5=require(_0x12c0('0x2'));var util=require(_0x12c0('0x3'));var Redis=require(_0x12c0('0x4'));var intUtil=require(_0x12c0('0x5'));var config=require(_0x12c0('0x6'));var logger=require(_0x12c0('0x7'))(_0x12c0('0x8'));config[_0x12c0('0x9')]=_[_0x12c0('0xa')](config[_0x12c0('0x9')],{'host':_0x12c0('0xb'),'port':0x18eb});var io=require(_0x12c0('0xc'))(new Redis(config[_0x12c0('0x9')]));var headers={'Content-Type':_0x12c0('0xd'),'Accept':_0x12c0('0xd')};function emit(_0x24c85f,_0x3cfdd7,_0x8afb17){io['to'](_0x24c85f)[_0x12c0('0xe')](_0x3cfdd7,_0x8afb17);}function getTicket(_0x93152b,_0x21f363,_0x354f,_0xc80a62,_0x31a90a){logger[_0x12c0('0xf')](_0x12c0('0x10'));var _0x29ad39=_['merge']({'responder_id':_0x21f363['id'],'requester_id':_0x354f['id'],'name':util['format'](_0x12c0('0x11'),_0x31a90a[_0x12c0('0x12')]),'phone':_0x31a90a['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x12c0('0x13')](_0xc80a62[_0x12c0('0x14')],_0x31a90a,'\x20'),'description':intUtil['getString'](_0xc80a62[_0x12c0('0x15')],_0x31a90a,_0x12c0('0x16')),'tags':getTags(_0xc80a62[_0x12c0('0x17')],'name')},getCustomFields(_0xc80a62[_0x12c0('0x18')],_0x31a90a));_0x29ad39[_0x12c0('0x19')]=_[_0x12c0('0x1a')](_[_0x12c0('0x1b')](_0x29ad39[_0x12c0('0x19')],'id'),'value');return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/tickets',_0x93152b[_0x12c0('0x1d')]),'method':'POST','body':_0x29ad39})['then'](function(_0x2c17f2){logger[_0x12c0('0xf')](_0x12c0('0x1e'));return _0x2c17f2;});}function getUser(_0x4e5786,_0x2b0645){if(intUtil[_0x12c0('0x1f')](_0x2b0645)){return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/agents',_0x4e5786[_0x12c0('0x1d')]),'qs':{'email':_0x2b0645}})['then'](function(_0x3512ff){if(_0x3512ff[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x21'));return _['find'](_0x3512ff,function(_0x8a035){return _0x8a035[_0x12c0('0x22')][_0x12c0('0x23')]===_0x2b0645;});}else{logger[_0x12c0('0xf')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x261d92){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x261d92;});}});}else{logger[_0x12c0('0xf')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x3feacf){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x3feacf;});}}function getEndUser(_0x3159f8,_0x5d66a2,_0x4fd91c){logger[_0x12c0('0xf')]('Searching\x20enduser\x20with\x20phone',_0x4fd91c);return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'qs':{'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x8ea144){if(_0x8ea144[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x27'));return _[_0x12c0('0x28')](_0x8ea144,{'phone':_0x4fd91c});}else{logger[_0x12c0('0xf')](_0x12c0('0x29'));return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'method':_0x12c0('0x2a'),'body':{'name':_0x5d66a2,'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x3c47f7){logger[_0x12c0('0xf')](_0x12c0('0x2b'));return _0x3c47f7;});}});}function getAuth(_0x18a706){return util[_0x12c0('0x1c')](_0x12c0('0x2c'),new Buffer(_0x18a706[_0x12c0('0x2d')]+':X')['toString'](_0x12c0('0x2e')));}function request(_0x31d86f){logger['debug'](_0x12c0('0x2f'),JSON['stringify'](_0x31d86f));return rp(_[_0x12c0('0xa')](_0x31d86f,{'method':_0x12c0('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x388170,_0x20434b){var _0x53cf06=[];if(_0x388170&&_0x388170['length']>0x0){_0x53cf06=_[_0x12c0('0x31')](_0x388170,_0x20434b);}return _0x53cf06;}function getCustomFields(_0x58bc08,_0x39d75e){var _0x3aa2ac=[];var _0x31af47={'custom_fields':[]};if(_0x58bc08[_0x12c0('0x20')]>0x0){_[_0x12c0('0x32')](_0x58bc08,function(_0x516c64){if(_[_0x12c0('0x33')]([_0x12c0('0x34'),'picklist'],_0x516c64[_0x12c0('0x35')])&&_0x516c64['nameField']&&!_0x516c64['customField']){_0x31af47[_0x516c64[_0x12c0('0x36')][_0x12c0('0x37')]()]=_0x516c64['content']['toString']();}else if(_[_0x12c0('0x33')]([_0x12c0('0x34'),_0x12c0('0x38')],_0x516c64[_0x12c0('0x35')])&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64[_0x12c0('0x39')],'value':_0x516c64[_0x12c0('0x3c')][_0x12c0('0x3d')]()});}else if(_0x516c64['type']===_0x12c0('0x3e')&&_0x516c64[_0x12c0('0x3f')]&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64[_0x12c0('0x3f')]]&&_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64['idField'],'value':_0x39d75e[_0x516c64['variableName']][_0x12c0('0x3d')]()});}else if(_0x516c64[_0x12c0('0x35')]===_0x12c0('0x40')&&_0x516c64[_0x12c0('0x41')]&&_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')]&&_0x516c64['idField']&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64['Variable'][_0x12c0('0x42')][_0x12c0('0x37')]()]&&_0x31af47[_0x12c0('0x19')]['push']({'id':_0x516c64[_0x12c0('0x39')],'value':_0x39d75e[_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')][_0x12c0('0x37')]()][_0x12c0('0x3d')]()});}});}return _0x31af47;}exports[_0x12c0('0x43')]=function(_0x5a3214,_0x2d8ecf,_0x2709c0,_0x53007d,_0x2aba7f,_0xdb1da5){var _0x47abfa,_0x31b94c;_0xdb1da5[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x1d')]);_0xdb1da5['serverUrl']=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x45')]);if(_0x2aba7f&&_0x2aba7f['monitor_format']){logger[_0x12c0('0xf')](_0x12c0('0x46'),_0x12c0('0x47'));_0x2d8ecf[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0xdb1da5[_0x12c0('0x45')],_0x2d8ecf[_0x12c0('0x4a')],md5(_0x2d8ecf[_0x12c0('0x4a')]));}else{_0x2d8ecf[_0x12c0('0x48')]='';}headers[_0x12c0('0x4b')]=getAuth(_0xdb1da5);return getUser(_0xdb1da5,_0x53007d[_0x12c0('0x23')])[_0x12c0('0x25')](function(_0x2a315f){_0x47abfa=_0x2a315f;logger[_0x12c0('0xf')]('The\x20User\x20ID\x20is:',_0x47abfa['id']);return getEndUser(_0xdb1da5,_0x2d8ecf[_0x12c0('0x12')],_0x2d8ecf[_0x12c0('0x4c')]);})[_0x12c0('0x25')](function(_0x25523a){_0x31b94c=_0x25523a;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x31b94c['id']);return getTicket(_0xdb1da5,_0x47abfa,_0x31b94c,_0x2709c0,_0x2d8ecf);})['then'](function(_0x596dcc){if(_0x596dcc&&_0x596dcc['id']){logger['info'](_0x12c0('0x1e'));logger['info'](_0x12c0('0x4e'),_0x596dcc['id']);logger[_0x12c0('0xf')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x53007d[_0x12c0('0x42')]),'trigger:browser:url',{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0xdb1da5['remoteUri'],_0x596dcc['id'])});}})[_0x12c0('0x50')](function(_0x21dbc6){logger[_0x12c0('0x51')](_0x12c0('0x46'),JSON[_0x12c0('0x52')](_0x21dbc6));});};exports[_0x12c0('0x53')]=function(_0x809f40,_0x3e127e,_0xe50c3e,_0x1a5295,_0x415912,_0x20b905,_0x4497f4){var _0x4f2fa8,_0x524e84;_0x20b905[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x1d')]);_0x20b905[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x45')]);if(_0x4497f4&&_0x4497f4[_0x12c0('0x54')]&&_0x4497f4['recordingFormat']!==_0x12c0('0x55')){logger['info'](_0x12c0('0x56'),_0x12c0('0x47'));_0x3e127e[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0x20b905['serverUrl'],_0x3e127e[_0x12c0('0x4a')],md5(_0x3e127e[_0x12c0('0x4a')]));}headers['Authorization']=getAuth(_0x20b905);return getUser(_0x20b905,_0x1a5295['email'])[_0x12c0('0x25')](function(_0x3f5063){_0x4f2fa8=_0x3f5063;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0x4f2fa8['id']);return getEndUser(_0x20b905,_0x3e127e['destcalleridname'],_0x3e127e['destcalleridnum']);})[_0x12c0('0x25')](function(_0x193c4d){_0x524e84=_0x193c4d;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x524e84['id']);return getTicket(_0x20b905,_0x4f2fa8,_0x524e84,_0xe50c3e,_0x3e127e);})[_0x12c0('0x25')](function(_0x26cc9f){if(_0x26cc9f&&_0x26cc9f['id']){logger['info'](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x26cc9f['id']);logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x12c0('0x1c')]('user:%s',_0x1a5295[_0x12c0('0x42')]),_0x12c0('0x58'),{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0x20b905[_0x12c0('0x1d')],_0x26cc9f['id'])});}})[_0x12c0('0x50')](function(_0x23f8b3){logger[_0x12c0('0x51')](_0x12c0('0x56'),JSON[_0x12c0('0x52')](_0x23f8b3));});};exports[_0x12c0('0x59')]=function(_0x458e5f,_0x11627c,_0x1994b4,_0x7cad53,_0x245dc8,_0x30a362){var _0xc21361,_0x359955;_0x30a362[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x1d')]);_0x30a362[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x45')]);if(_0x245dc8&&_0x245dc8[_0x12c0('0x5a')]){logger[_0x12c0('0xf')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',_0x12c0('0x47'));_0x11627c['recordingURL']=util['format'](_0x12c0('0x49'),_0x30a362[_0x12c0('0x45')],_0x11627c[_0x12c0('0x4a')],md5(_0x11627c[_0x12c0('0x4a')]));}else{_0x11627c['recordingURL']='';}headers[_0x12c0('0x4b')]=getAuth(_0x30a362);return getUser(_0x30a362,'')['then'](function(_0x2dc651){_0xc21361=_0x2dc651;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0xc21361['id']);return getEndUser(_0x30a362,_0x11627c['calleridname'],_0x11627c['calleridnum']);})[_0x12c0('0x25')](function(_0x2effce){_0x359955=_0x2effce;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x359955['id']);return getTicket(_0x30a362,_0xc21361,_0x359955,_0x1994b4,_0x11627c);})[_0x12c0('0x25')](function(_0x3c4d65){if(_0x3c4d65){logger[_0x12c0('0xf')](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x3c4d65['id']);}})['catch'](function(_0x5788ac){logger[_0x12c0('0x51')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',JSON[_0x12c0('0x52')](_0x5788ac));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff