// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa405=['outbound','recordingFormat','[OUTBOUND]','The\x20User\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','unmanaged','toUpperCase','catch','lastevent','lodash','md5','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Subjects','Descriptions','<br>','name','Fields','custom_fields','keyBy','%s/api/v2/tickets','POST','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','remoteUri','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','forEach','includes','type','nameField','customField','string','picklist','idField','push','content','variable','variableName','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','user:%s','%s/helpdesk/tickets/%d','error'];(function(_0x3e8a35,_0x5e441f){var _0x12ac4a=function(_0x46c8ae){while(--_0x46c8ae){_0x3e8a35['push'](_0x3e8a35['shift']());}};_0x12ac4a(++_0x5e441f);}(_0xa405,0xc0));var _0x5a40=function(_0x2641f9,_0x26715f){_0x2641f9=_0x2641f9-0x0;var _0x585741=_0xa405[_0x2641f9];return _0x585741;};'use strict';var _=require(_0x5a40('0x0'));var rp=require('request-promise');var md5=require(_0x5a40('0x1'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x5a40('0x2'));var config=require(_0x5a40('0x3'));var logger=require(_0x5a40('0x4'))(_0x5a40('0x5'));config[_0x5a40('0x6')]=_[_0x5a40('0x7')](config[_0x5a40('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0x5a40('0x8'))(new Redis(config[_0x5a40('0x6')]));var headers={'Content-Type':_0x5a40('0x9'),'Accept':_0x5a40('0x9')};function emit(_0x5b5578,_0x341915,_0x5c5b1a){io['to'](_0x5b5578)[_0x5a40('0xa')](_0x341915,_0x5c5b1a);}function getTicket(_0x5cab16,_0x1bb22f,_0x367005,_0x116983,_0x26648a){logger[_0x5a40('0xb')](_0x5a40('0xc'));var _0x962a1=_['merge']({'responder_id':_0x1bb22f['id'],'requester_id':_0x367005['id'],'name':util[_0x5a40('0xd')](_0x5a40('0xe'),_0x26648a[_0x5a40('0xf')]),'phone':_0x26648a[_0x5a40('0x10')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x5a40('0x11')](_0x116983[_0x5a40('0x12')],_0x26648a,'\x20'),'description':intUtil['getString'](_0x116983[_0x5a40('0x13')],_0x26648a,_0x5a40('0x14')),'tags':getTags(_0x116983['Tags'],_0x5a40('0x15'))},getCustomFields(_0x116983[_0x5a40('0x16')],_0x26648a));_0x962a1[_0x5a40('0x17')]=_['mapValues'](_[_0x5a40('0x18')](_0x962a1[_0x5a40('0x17')],'id'),'value');return request({'uri':util[_0x5a40('0xd')](_0x5a40('0x19'),_0x5cab16['remoteUri']),'method':_0x5a40('0x1a'),'body':_0x962a1})[_0x5a40('0x1b')](function(_0x4348de){logger[_0x5a40('0xb')](_0x5a40('0x1c'));return _0x4348de;});}function getUser(_0x509271,_0xc4cc01){if(intUtil[_0x5a40('0x1d')](_0xc4cc01)){return request({'uri':util['format'](_0x5a40('0x1e'),_0x509271['remoteUri']),'qs':{'email':_0xc4cc01}})['then'](function(_0xbae659){if(_0xbae659[_0x5a40('0x1f')]){logger[_0x5a40('0xb')]('Agent\x20found!');return _[_0x5a40('0x20')](_0xbae659,function(_0x2dbe5f){return _0x2dbe5f['contact'][_0x5a40('0x21')]===_0xc4cc01;});}else{logger[_0x5a40('0xb')](_0x5a40('0x22'));return request({'uri':util[_0x5a40('0xd')](_0x5a40('0x23'),_0x509271[_0x5a40('0x24')])})[_0x5a40('0x1b')](function(_0x17cc80){logger[_0x5a40('0xb')](_0x5a40('0x25'));return _0x17cc80;});}});}else{logger[_0x5a40('0xb')](_0x5a40('0x26'));return request({'uri':util[_0x5a40('0xd')](_0x5a40('0x23'),_0x509271[_0x5a40('0x24')])})[_0x5a40('0x1b')](function(_0x1bafbc){logger[_0x5a40('0xb')](_0x5a40('0x25'));return _0x1bafbc;});}}function getEndUser(_0x334eb4,_0x4921ba,_0x4c05c6){logger[_0x5a40('0xb')](_0x5a40('0x27'),_0x4c05c6);return request({'uri':util[_0x5a40('0xd')](_0x5a40('0x28'),_0x334eb4[_0x5a40('0x24')]),'qs':{'phone':_0x4c05c6}})[_0x5a40('0x1b')](function(_0x364ac6){if(_0x364ac6[_0x5a40('0x1f')]){logger[_0x5a40('0xb')](_0x5a40('0x29'));return _[_0x5a40('0x20')](_0x364ac6,{'phone':_0x4c05c6});}else{logger[_0x5a40('0xb')](_0x5a40('0x2a'));return request({'uri':util[_0x5a40('0xd')](_0x5a40('0x28'),_0x334eb4['remoteUri']),'method':_0x5a40('0x1a'),'body':{'name':_0x4921ba,'phone':_0x4c05c6}})[_0x5a40('0x1b')](function(_0x5978a3){logger[_0x5a40('0xb')](_0x5a40('0x2b'));return _0x5978a3;});}});}function getAuth(_0x5cb77e){return util[_0x5a40('0xd')](_0x5a40('0x2c'),new Buffer(_0x5cb77e[_0x5a40('0x2d')]+':X')[_0x5a40('0x2e')](_0x5a40('0x2f')));}function request(_0x54adb2){logger[_0x5a40('0x30')](_0x5a40('0x31'),JSON[_0x5a40('0x32')](_0x54adb2));return rp(_[_0x5a40('0x7')](_0x54adb2,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x58eb9f,_0x29c6e8){var _0x1fc533=[];if(_0x58eb9f&&_0x58eb9f[_0x5a40('0x1f')]>0x0){_0x1fc533=_['map'](_0x58eb9f,_0x29c6e8);}return _0x1fc533;}function getCustomFields(_0x9166ed,_0x96d982){var _0x14276c=[];var _0x396303={'custom_fields':[]};if(_0x9166ed[_0x5a40('0x1f')]>0x0){_[_0x5a40('0x33')](_0x9166ed,function(_0x3009b8){if(_[_0x5a40('0x34')](['string','picklist'],_0x3009b8[_0x5a40('0x35')])&&_0x3009b8[_0x5a40('0x36')]&&!_0x3009b8[_0x5a40('0x37')]){_0x396303[_0x3009b8['nameField']['toLowerCase']()]=_0x3009b8['content']['toString']();}else if(_[_0x5a40('0x34')]([_0x5a40('0x38'),_0x5a40('0x39')],_0x3009b8[_0x5a40('0x35')])&&_0x3009b8[_0x5a40('0x3a')]&&_0x3009b8[_0x5a40('0x37')]){_0x396303[_0x5a40('0x17')][_0x5a40('0x3b')]({'id':_0x3009b8[_0x5a40('0x3a')],'value':_0x3009b8[_0x5a40('0x3c')][_0x5a40('0x2e')]()});}else if(_0x3009b8[_0x5a40('0x35')]===_0x5a40('0x3d')&&_0x3009b8[_0x5a40('0x3e')]&&_0x3009b8['idField']&&_0x3009b8[_0x5a40('0x37')]){_0x96d982[_0x3009b8[_0x5a40('0x3e')]]&&_0x396303['custom_fields'][_0x5a40('0x3b')]({'id':_0x3009b8['idField'],'value':_0x96d982[_0x3009b8[_0x5a40('0x3e')]][_0x5a40('0x2e')]()});}else if(_0x3009b8[_0x5a40('0x35')]===_0x5a40('0x3f')&&_0x3009b8[_0x5a40('0x40')]&&_0x3009b8['Variable']['name']&&_0x3009b8[_0x5a40('0x3a')]&&_0x3009b8[_0x5a40('0x37')]){_0x96d982[_0x3009b8[_0x5a40('0x40')]['name'][_0x5a40('0x41')]()]&&_0x396303[_0x5a40('0x17')][_0x5a40('0x3b')]({'id':_0x3009b8[_0x5a40('0x3a')],'value':_0x96d982[_0x3009b8['Variable'][_0x5a40('0x15')][_0x5a40('0x41')]()][_0x5a40('0x2e')]()});}});}return _0x396303;}exports[_0x5a40('0x42')]=function(_0x55e68b,_0x156e85,_0x435f1,_0x21f814,_0x10ef68,_0x29e19e){var _0x30f373,_0x17b1d8;_0x29e19e[_0x5a40('0x24')]=intUtil[_0x5a40('0x43')](_0x29e19e['remoteUri']);_0x29e19e[_0x5a40('0x44')]=intUtil[_0x5a40('0x43')](_0x29e19e[_0x5a40('0x44')]);if(_0x10ef68&&_0x10ef68[_0x5a40('0x45')]){logger[_0x5a40('0xb')](_0x5a40('0x46'),_0x5a40('0x47'));_0x156e85['recordingURL']=util[_0x5a40('0xd')](_0x5a40('0x48'),_0x29e19e['serverUrl'],_0x156e85[_0x5a40('0x49')],md5(_0x156e85[_0x5a40('0x49')]));}else{_0x156e85[_0x5a40('0x4a')]='';}headers[_0x5a40('0x4b')]=getAuth(_0x29e19e);return getUser(_0x29e19e,_0x21f814[_0x5a40('0x21')])[_0x5a40('0x1b')](function(_0x2f1562){_0x30f373=_0x2f1562;logger['info']('The\x20User\x20ID\x20is:',_0x30f373['id']);return getEndUser(_0x29e19e,_0x156e85[_0x5a40('0xf')],_0x156e85[_0x5a40('0x10')]);})[_0x5a40('0x1b')](function(_0x1ee8e0){_0x17b1d8=_0x1ee8e0;logger['info'](_0x5a40('0x4c'),_0x17b1d8['id']);return getTicket(_0x29e19e,_0x30f373,_0x17b1d8,_0x435f1,_0x156e85);})[_0x5a40('0x1b')](function(_0x480a5c){if(_0x480a5c&&_0x480a5c['id']){logger['info'](_0x5a40('0x1c'));logger[_0x5a40('0xb')](_0x5a40('0x4d'),_0x480a5c['id']);logger[_0x5a40('0xb')](_0x5a40('0x46'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x5a40('0x4e'),_0x21f814[_0x5a40('0x15')]),'trigger:browser:url',{'uri':util['format'](_0x5a40('0x4f'),_0x29e19e['remoteUri'],_0x480a5c['id'])});}})['catch'](function(_0x31372a){logger[_0x5a40('0x50')](_0x5a40('0x46'),JSON[_0x5a40('0x32')](_0x31372a));});};exports[_0x5a40('0x51')]=function(_0x5773bb,_0x4c105b,_0x55b744,_0x111525,_0x253dda,_0x4fbf4d,_0x5f3be7){var _0x2acfd4,_0x2eab66;_0x4fbf4d[_0x5a40('0x24')]=intUtil[_0x5a40('0x43')](_0x4fbf4d[_0x5a40('0x24')]);_0x4fbf4d[_0x5a40('0x44')]=intUtil[_0x5a40('0x43')](_0x4fbf4d[_0x5a40('0x44')]);if(_0x5f3be7&&_0x5f3be7[_0x5a40('0x52')]&&_0x5f3be7[_0x5a40('0x52')]!=='none'){logger[_0x5a40('0xb')](_0x5a40('0x53'),_0x5a40('0x47'));_0x4c105b['recordingURL']=util[_0x5a40('0xd')](_0x5a40('0x48'),_0x4fbf4d[_0x5a40('0x44')],_0x4c105b[_0x5a40('0x49')],md5(_0x4c105b[_0x5a40('0x49')]));}headers[_0x5a40('0x4b')]=getAuth(_0x4fbf4d);return getUser(_0x4fbf4d,_0x111525[_0x5a40('0x21')])['then'](function(_0x17b6b3){_0x2acfd4=_0x17b6b3;logger[_0x5a40('0xb')](_0x5a40('0x54'),_0x2acfd4['id']);return getEndUser(_0x4fbf4d,_0x4c105b['destcalleridname'],_0x4c105b['destcalleridnum']);})[_0x5a40('0x1b')](function(_0x417519){_0x2eab66=_0x417519;logger[_0x5a40('0xb')](_0x5a40('0x4c'),_0x2eab66['id']);return getTicket(_0x4fbf4d,_0x2acfd4,_0x2eab66,_0x55b744,_0x4c105b);})['then'](function(_0x5bdf2d){if(_0x5bdf2d&&_0x5bdf2d['id']){logger[_0x5a40('0xb')](_0x5a40('0x1c'));logger['info'](_0x5a40('0x4d'),_0x5bdf2d['id']);logger[_0x5a40('0xb')](_0x5a40('0x53'),_0x5a40('0x55'));emit(util[_0x5a40('0xd')](_0x5a40('0x4e'),_0x111525['name']),_0x5a40('0x56'),{'uri':util[_0x5a40('0xd')](_0x5a40('0x4f'),_0x4fbf4d[_0x5a40('0x24')],_0x5bdf2d['id'])});}})['catch'](function(_0x2b1f7b){logger[_0x5a40('0x50')](_0x5a40('0x53'),JSON[_0x5a40('0x32')](_0x2b1f7b));});};exports[_0x5a40('0x57')]=function(_0x225b01,_0xf11670,_0x3e0873,_0x34a105,_0x5dd3ca,_0x5a8b8b){var _0x367a12,_0x3816ec;_0x5a8b8b['remoteUri']=intUtil['stripTrailingSlash'](_0x5a8b8b[_0x5a40('0x24')]);_0x5a8b8b[_0x5a40('0x44')]=intUtil[_0x5a40('0x43')](_0x5a8b8b[_0x5a40('0x44')]);if(_0x5dd3ca&&_0x5dd3ca[_0x5a40('0x45')]){logger[_0x5a40('0xb')]('['+_0xf11670['lastevent'][_0x5a40('0x58')]()+']',_0x5a40('0x47'));_0xf11670['recordingURL']=util[_0x5a40('0xd')](_0x5a40('0x48'),_0x5a8b8b['serverUrl'],_0xf11670['uniqueid'],md5(_0xf11670['uniqueid']));}else{_0xf11670[_0x5a40('0x4a')]='';}headers[_0x5a40('0x4b')]=getAuth(_0x5a8b8b);return getUser(_0x5a8b8b,'')[_0x5a40('0x1b')](function(_0x20c0df){_0x367a12=_0x20c0df;logger[_0x5a40('0xb')](_0x5a40('0x54'),_0x367a12['id']);return getEndUser(_0x5a8b8b,_0xf11670[_0x5a40('0xf')],_0xf11670[_0x5a40('0x10')]);})[_0x5a40('0x1b')](function(_0x18e49d){_0x3816ec=_0x18e49d;logger[_0x5a40('0xb')](_0x5a40('0x4c'),_0x3816ec['id']);return getTicket(_0x5a8b8b,_0x367a12,_0x3816ec,_0x3e0873,_0xf11670);})[_0x5a40('0x1b')](function(_0x1a7941){if(_0x1a7941){logger[_0x5a40('0xb')]('Ticket\x20created!');logger[_0x5a40('0xb')](_0x5a40('0x4d'),_0x1a7941['id']);}})[_0x5a40('0x59')](function(_0x5e18b2){logger[_0x5a40('0x50')]('['+_0xf11670[_0x5a40('0x5a')][_0x5a40('0x58')]()+']',JSON[_0x5a40('0x32')](_0x5e18b2));});};
\ No newline at end of file
+var _0x2c01=['Fields','custom_fields','mapValues','keyBy','format','remoteUri','Ticket\x20created!','validateEmail','length','Agent\x20found!','contact','email','%s/api/v2/agents/me','then','%s/api/v2/contacts','Enduser\x20found!','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','Basic\x20%s','apiKey','base64','[HTTP]','GET','map','forEach','includes','string','type','nameField','toLowerCase','picklist','idField','customField','push','content','toString','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/helpdesk/tickets/%d','catch','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','trigger:browser:url','unmanaged','monitor_format','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','Caller\x20-\x20%s','calleridname','getString','Subjects','Descriptions','<br>','Tags'];(function(_0x390cea,_0x43c078){var _0x14bf80=function(_0x196f3c){while(--_0x196f3c){_0x390cea['push'](_0x390cea['shift']());}};_0x14bf80(++_0x43c078);}(_0x2c01,0xff));var _0x12c0=function(_0x18c037,_0x26dbba){_0x18c037=_0x18c037-0x0;var _0x667212=_0x2c01[_0x18c037];return _0x667212;};'use strict';var _=require(_0x12c0('0x0'));var rp=require(_0x12c0('0x1'));var md5=require(_0x12c0('0x2'));var util=require(_0x12c0('0x3'));var Redis=require(_0x12c0('0x4'));var intUtil=require(_0x12c0('0x5'));var config=require(_0x12c0('0x6'));var logger=require(_0x12c0('0x7'))(_0x12c0('0x8'));config[_0x12c0('0x9')]=_[_0x12c0('0xa')](config[_0x12c0('0x9')],{'host':_0x12c0('0xb'),'port':0x18eb});var io=require(_0x12c0('0xc'))(new Redis(config[_0x12c0('0x9')]));var headers={'Content-Type':_0x12c0('0xd'),'Accept':_0x12c0('0xd')};function emit(_0x24c85f,_0x3cfdd7,_0x8afb17){io['to'](_0x24c85f)[_0x12c0('0xe')](_0x3cfdd7,_0x8afb17);}function getTicket(_0x93152b,_0x21f363,_0x354f,_0xc80a62,_0x31a90a){logger[_0x12c0('0xf')](_0x12c0('0x10'));var _0x29ad39=_['merge']({'responder_id':_0x21f363['id'],'requester_id':_0x354f['id'],'name':util['format'](_0x12c0('0x11'),_0x31a90a[_0x12c0('0x12')]),'phone':_0x31a90a['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x12c0('0x13')](_0xc80a62[_0x12c0('0x14')],_0x31a90a,'\x20'),'description':intUtil['getString'](_0xc80a62[_0x12c0('0x15')],_0x31a90a,_0x12c0('0x16')),'tags':getTags(_0xc80a62[_0x12c0('0x17')],'name')},getCustomFields(_0xc80a62[_0x12c0('0x18')],_0x31a90a));_0x29ad39[_0x12c0('0x19')]=_[_0x12c0('0x1a')](_[_0x12c0('0x1b')](_0x29ad39[_0x12c0('0x19')],'id'),'value');return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/tickets',_0x93152b[_0x12c0('0x1d')]),'method':'POST','body':_0x29ad39})['then'](function(_0x2c17f2){logger[_0x12c0('0xf')](_0x12c0('0x1e'));return _0x2c17f2;});}function getUser(_0x4e5786,_0x2b0645){if(intUtil[_0x12c0('0x1f')](_0x2b0645)){return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/agents',_0x4e5786[_0x12c0('0x1d')]),'qs':{'email':_0x2b0645}})['then'](function(_0x3512ff){if(_0x3512ff[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x21'));return _['find'](_0x3512ff,function(_0x8a035){return _0x8a035[_0x12c0('0x22')][_0x12c0('0x23')]===_0x2b0645;});}else{logger[_0x12c0('0xf')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x261d92){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x261d92;});}});}else{logger[_0x12c0('0xf')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x3feacf){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x3feacf;});}}function getEndUser(_0x3159f8,_0x5d66a2,_0x4fd91c){logger[_0x12c0('0xf')]('Searching\x20enduser\x20with\x20phone',_0x4fd91c);return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'qs':{'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x8ea144){if(_0x8ea144[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x27'));return _[_0x12c0('0x28')](_0x8ea144,{'phone':_0x4fd91c});}else{logger[_0x12c0('0xf')](_0x12c0('0x29'));return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'method':_0x12c0('0x2a'),'body':{'name':_0x5d66a2,'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x3c47f7){logger[_0x12c0('0xf')](_0x12c0('0x2b'));return _0x3c47f7;});}});}function getAuth(_0x18a706){return util[_0x12c0('0x1c')](_0x12c0('0x2c'),new Buffer(_0x18a706[_0x12c0('0x2d')]+':X')['toString'](_0x12c0('0x2e')));}function request(_0x31d86f){logger['debug'](_0x12c0('0x2f'),JSON['stringify'](_0x31d86f));return rp(_[_0x12c0('0xa')](_0x31d86f,{'method':_0x12c0('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x388170,_0x20434b){var _0x53cf06=[];if(_0x388170&&_0x388170['length']>0x0){_0x53cf06=_[_0x12c0('0x31')](_0x388170,_0x20434b);}return _0x53cf06;}function getCustomFields(_0x58bc08,_0x39d75e){var _0x3aa2ac=[];var _0x31af47={'custom_fields':[]};if(_0x58bc08[_0x12c0('0x20')]>0x0){_[_0x12c0('0x32')](_0x58bc08,function(_0x516c64){if(_[_0x12c0('0x33')]([_0x12c0('0x34'),'picklist'],_0x516c64[_0x12c0('0x35')])&&_0x516c64['nameField']&&!_0x516c64['customField']){_0x31af47[_0x516c64[_0x12c0('0x36')][_0x12c0('0x37')]()]=_0x516c64['content']['toString']();}else if(_[_0x12c0('0x33')]([_0x12c0('0x34'),_0x12c0('0x38')],_0x516c64[_0x12c0('0x35')])&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64[_0x12c0('0x39')],'value':_0x516c64[_0x12c0('0x3c')][_0x12c0('0x3d')]()});}else if(_0x516c64['type']===_0x12c0('0x3e')&&_0x516c64[_0x12c0('0x3f')]&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64[_0x12c0('0x3f')]]&&_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64['idField'],'value':_0x39d75e[_0x516c64['variableName']][_0x12c0('0x3d')]()});}else if(_0x516c64[_0x12c0('0x35')]===_0x12c0('0x40')&&_0x516c64[_0x12c0('0x41')]&&_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')]&&_0x516c64['idField']&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64['Variable'][_0x12c0('0x42')][_0x12c0('0x37')]()]&&_0x31af47[_0x12c0('0x19')]['push']({'id':_0x516c64[_0x12c0('0x39')],'value':_0x39d75e[_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')][_0x12c0('0x37')]()][_0x12c0('0x3d')]()});}});}return _0x31af47;}exports[_0x12c0('0x43')]=function(_0x5a3214,_0x2d8ecf,_0x2709c0,_0x53007d,_0x2aba7f,_0xdb1da5){var _0x47abfa,_0x31b94c;_0xdb1da5[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x1d')]);_0xdb1da5['serverUrl']=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x45')]);if(_0x2aba7f&&_0x2aba7f['monitor_format']){logger[_0x12c0('0xf')](_0x12c0('0x46'),_0x12c0('0x47'));_0x2d8ecf[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0xdb1da5[_0x12c0('0x45')],_0x2d8ecf[_0x12c0('0x4a')],md5(_0x2d8ecf[_0x12c0('0x4a')]));}else{_0x2d8ecf[_0x12c0('0x48')]='';}headers[_0x12c0('0x4b')]=getAuth(_0xdb1da5);return getUser(_0xdb1da5,_0x53007d[_0x12c0('0x23')])[_0x12c0('0x25')](function(_0x2a315f){_0x47abfa=_0x2a315f;logger[_0x12c0('0xf')]('The\x20User\x20ID\x20is:',_0x47abfa['id']);return getEndUser(_0xdb1da5,_0x2d8ecf[_0x12c0('0x12')],_0x2d8ecf[_0x12c0('0x4c')]);})[_0x12c0('0x25')](function(_0x25523a){_0x31b94c=_0x25523a;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x31b94c['id']);return getTicket(_0xdb1da5,_0x47abfa,_0x31b94c,_0x2709c0,_0x2d8ecf);})['then'](function(_0x596dcc){if(_0x596dcc&&_0x596dcc['id']){logger['info'](_0x12c0('0x1e'));logger['info'](_0x12c0('0x4e'),_0x596dcc['id']);logger[_0x12c0('0xf')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x53007d[_0x12c0('0x42')]),'trigger:browser:url',{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0xdb1da5['remoteUri'],_0x596dcc['id'])});}})[_0x12c0('0x50')](function(_0x21dbc6){logger[_0x12c0('0x51')](_0x12c0('0x46'),JSON[_0x12c0('0x52')](_0x21dbc6));});};exports[_0x12c0('0x53')]=function(_0x809f40,_0x3e127e,_0xe50c3e,_0x1a5295,_0x415912,_0x20b905,_0x4497f4){var _0x4f2fa8,_0x524e84;_0x20b905[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x1d')]);_0x20b905[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x45')]);if(_0x4497f4&&_0x4497f4[_0x12c0('0x54')]&&_0x4497f4['recordingFormat']!==_0x12c0('0x55')){logger['info'](_0x12c0('0x56'),_0x12c0('0x47'));_0x3e127e[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0x20b905['serverUrl'],_0x3e127e[_0x12c0('0x4a')],md5(_0x3e127e[_0x12c0('0x4a')]));}headers['Authorization']=getAuth(_0x20b905);return getUser(_0x20b905,_0x1a5295['email'])[_0x12c0('0x25')](function(_0x3f5063){_0x4f2fa8=_0x3f5063;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0x4f2fa8['id']);return getEndUser(_0x20b905,_0x3e127e['destcalleridname'],_0x3e127e['destcalleridnum']);})[_0x12c0('0x25')](function(_0x193c4d){_0x524e84=_0x193c4d;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x524e84['id']);return getTicket(_0x20b905,_0x4f2fa8,_0x524e84,_0xe50c3e,_0x3e127e);})[_0x12c0('0x25')](function(_0x26cc9f){if(_0x26cc9f&&_0x26cc9f['id']){logger['info'](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x26cc9f['id']);logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x12c0('0x1c')]('user:%s',_0x1a5295[_0x12c0('0x42')]),_0x12c0('0x58'),{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0x20b905[_0x12c0('0x1d')],_0x26cc9f['id'])});}})[_0x12c0('0x50')](function(_0x23f8b3){logger[_0x12c0('0x51')](_0x12c0('0x56'),JSON[_0x12c0('0x52')](_0x23f8b3));});};exports[_0x12c0('0x59')]=function(_0x458e5f,_0x11627c,_0x1994b4,_0x7cad53,_0x245dc8,_0x30a362){var _0xc21361,_0x359955;_0x30a362[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x1d')]);_0x30a362[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x45')]);if(_0x245dc8&&_0x245dc8[_0x12c0('0x5a')]){logger[_0x12c0('0xf')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',_0x12c0('0x47'));_0x11627c['recordingURL']=util['format'](_0x12c0('0x49'),_0x30a362[_0x12c0('0x45')],_0x11627c[_0x12c0('0x4a')],md5(_0x11627c[_0x12c0('0x4a')]));}else{_0x11627c['recordingURL']='';}headers[_0x12c0('0x4b')]=getAuth(_0x30a362);return getUser(_0x30a362,'')['then'](function(_0x2dc651){_0xc21361=_0x2dc651;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0xc21361['id']);return getEndUser(_0x30a362,_0x11627c['calleridname'],_0x11627c['calleridnum']);})[_0x12c0('0x25')](function(_0x2effce){_0x359955=_0x2effce;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x359955['id']);return getTicket(_0x30a362,_0xc21361,_0x359955,_0x1994b4,_0x11627c);})[_0x12c0('0x25')](function(_0x3c4d65){if(_0x3c4d65){logger[_0x12c0('0xf')](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x3c4d65['id']);}})['catch'](function(_0x5788ac){logger[_0x12c0('0x51')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',JSON[_0x12c0('0x52')](_0x5788ac));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff