Built motion from commit ffdca78c.|2.6.24
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index 5c09c21..7fb331b 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x5824=['abandoned','[ABANDONED]','request-promise','md5','util','ioredis','./util','../../../../config/environment','freshdesk','redis','defaults','socket.io-emitter','application/json','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','keyBy','value','remoteUri','POST','info','Ticket\x20created!','%s/api/v2/agents','then','length','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','%s/api/v2/agents/me','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','base64','debug','[HTTP]','GET','map','forEach','type','nameField','customField','toLowerCase','content','toString','string','idField','push','variable','variableName','customVariable','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','trigger:browser:url','catch','stringify','outbound','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','destcalleridname','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/helpdesk/tickets/%d','error'];(function(_0x3f9a1f,_0x1d895c){var _0x5b5fcd=function(_0x12e9b){while(--_0x12e9b){_0x3f9a1f['push'](_0x3f9a1f['shift']());}};_0x5b5fcd(++_0x1d895c);}(_0x5824,0xb8));var _0x4582=function(_0x10d7de,_0x421b9b){_0x10d7de=_0x10d7de-0x0;var _0x23aac5=_0x5824[_0x10d7de];return _0x23aac5;};'use strict';var _=require('lodash');var rp=require(_0x4582('0x0'));var md5=require(_0x4582('0x1'));var util=require(_0x4582('0x2'));var Redis=require(_0x4582('0x3'));var intUtil=require(_0x4582('0x4'));var config=require(_0x4582('0x5'));var logger=require('../../../../config/logger')(_0x4582('0x6'));config[_0x4582('0x7')]=_[_0x4582('0x8')](config[_0x4582('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0x4582('0x9'))(new Redis(config[_0x4582('0x7')]));var headers={'Content-Type':'application/json','Accept':_0x4582('0xa')};function emit(_0xd971b5,_0x346004,_0x568b8a){io['to'](_0xd971b5)['emit'](_0x346004,_0x568b8a);}function getTicket(_0x5e58cb,_0x565b80,_0x5ed8a4,_0x370248,_0x25dda3){logger['info'](_0x4582('0xb'));var _0x5c79be=_[_0x4582('0xc')]({'responder_id':_0x565b80['id'],'requester_id':_0x5ed8a4['id'],'name':util[_0x4582('0xd')](_0x4582('0xe'),_0x25dda3[_0x4582('0xf')]),'phone':_0x25dda3[_0x4582('0x10')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x370248['Subjects'],_0x25dda3,'\x20'),'description':intUtil[_0x4582('0x11')](_0x370248[_0x4582('0x12')],_0x25dda3,_0x4582('0x13')),'tags':getTags(_0x370248[_0x4582('0x14')],_0x4582('0x15'))},getCustomFields(_0x370248[_0x4582('0x16')],_0x25dda3));_0x5c79be[_0x4582('0x17')]=_[_0x4582('0x18')](_[_0x4582('0x19')](_0x5c79be[_0x4582('0x17')],'id'),_0x4582('0x1a'));return request({'uri':util['format']('%s/api/v2/tickets',_0x5e58cb[_0x4582('0x1b')]),'method':_0x4582('0x1c'),'body':_0x5c79be})['then'](function(_0x5dd2aa){logger[_0x4582('0x1d')](_0x4582('0x1e'));return _0x5dd2aa;});}function getUser(_0x22bde2,_0x2fa37c){if(intUtil['validateEmail'](_0x2fa37c)){return request({'uri':util[_0x4582('0xd')](_0x4582('0x1f'),_0x22bde2[_0x4582('0x1b')]),'qs':{'email':_0x2fa37c}})[_0x4582('0x20')](function(_0x1ee2ff){if(_0x1ee2ff[_0x4582('0x21')]){logger[_0x4582('0x1d')]('Agent\x20found!');return _[_0x4582('0x22')](_0x1ee2ff,function(_0x122d2e){return _0x122d2e[_0x4582('0x23')][_0x4582('0x24')]===_0x2fa37c;});}else{logger['info'](_0x4582('0x25'));return request({'uri':util['format']('%s/api/v2/agents/me',_0x22bde2[_0x4582('0x1b')])})[_0x4582('0x20')](function(_0x20ce4c){logger[_0x4582('0x1d')](_0x4582('0x26'));return _0x20ce4c;});}});}else{logger[_0x4582('0x1d')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x4582('0xd')](_0x4582('0x27'),_0x22bde2[_0x4582('0x1b')])})['then'](function(_0x3936d5){logger['info']('Admin\x20account\x20selected.');return _0x3936d5;});}}function getEndUser(_0x1c22bb,_0x59a79d,_0x1760b6){logger[_0x4582('0x1d')](_0x4582('0x28'),_0x1760b6);return request({'uri':util[_0x4582('0xd')](_0x4582('0x29'),_0x1c22bb[_0x4582('0x1b')]),'qs':{'phone':_0x1760b6}})[_0x4582('0x20')](function(_0x12f32b){if(_0x12f32b[_0x4582('0x21')]){logger[_0x4582('0x1d')](_0x4582('0x2a'));return _[_0x4582('0x22')](_0x12f32b,{'phone':_0x1760b6});}else{logger[_0x4582('0x1d')](_0x4582('0x2b'));return request({'uri':util['format'](_0x4582('0x29'),_0x1c22bb[_0x4582('0x1b')]),'method':_0x4582('0x1c'),'body':{'name':_0x59a79d,'phone':_0x1760b6}})[_0x4582('0x20')](function(_0x1145b7){logger[_0x4582('0x1d')](_0x4582('0x2c'));return _0x1145b7;});}});}function getAuth(_0x75aa83){return util['format'](_0x4582('0x2d'),new Buffer(_0x75aa83[_0x4582('0x2e')]+':X')['toString'](_0x4582('0x2f')));}function request(_0x6964ff){logger[_0x4582('0x30')](_0x4582('0x31'),JSON['stringify'](_0x6964ff));return rp(_[_0x4582('0x8')](_0x6964ff,{'method':_0x4582('0x32'),'headers':headers,'json':!![]}));}function getTags(_0x2d1ca4,_0x211eee){var _0x686f8b=[];if(_0x2d1ca4&&_0x2d1ca4[_0x4582('0x21')]>0x0){_0x686f8b=_[_0x4582('0x33')](_0x2d1ca4,_0x211eee);}return _0x686f8b;}function getCustomFields(_0x1e503d,_0x29c1a8){var _0x26a0de=[];var _0x22491b={'custom_fields':[]};if(_0x1e503d[_0x4582('0x21')]>0x0){_[_0x4582('0x34')](_0x1e503d,function(_0x371616){if(_0x371616[_0x4582('0x35')]==='string'&&_0x371616[_0x4582('0x36')]&&!_0x371616[_0x4582('0x37')]){_0x22491b[_0x371616[_0x4582('0x36')][_0x4582('0x38')]()]=_0x371616[_0x4582('0x39')][_0x4582('0x3a')]();}else if(_0x371616[_0x4582('0x35')]===_0x4582('0x3b')&&_0x371616[_0x4582('0x3c')]&&_0x371616[_0x4582('0x37')]){_0x22491b[_0x4582('0x17')][_0x4582('0x3d')]({'id':_0x371616[_0x4582('0x3c')],'value':_0x371616[_0x4582('0x39')][_0x4582('0x3a')]()});}else if(_0x371616[_0x4582('0x35')]===_0x4582('0x3e')&&_0x371616['variableName']&&_0x371616[_0x4582('0x3c')]&&_0x371616[_0x4582('0x37')]){_0x29c1a8[_0x371616[_0x4582('0x3f')]]&&_0x22491b[_0x4582('0x17')][_0x4582('0x3d')]({'id':_0x371616[_0x4582('0x3c')],'value':_0x29c1a8[_0x371616[_0x4582('0x3f')]]['toString']()});}else if(_0x371616[_0x4582('0x35')]===_0x4582('0x40')&&_0x371616['Variable']&&_0x371616['Variable']['name']&&_0x371616[_0x4582('0x3c')]&&_0x371616[_0x4582('0x37')]){_0x29c1a8[_0x371616[_0x4582('0x41')][_0x4582('0x15')][_0x4582('0x38')]()]&&_0x22491b[_0x4582('0x17')]['push']({'id':_0x371616[_0x4582('0x3c')],'value':_0x29c1a8[_0x371616['Variable']['name']['toLowerCase']()][_0x4582('0x3a')]()});}});}return _0x22491b;}exports[_0x4582('0x42')]=function(_0x2d8ed1,_0x1af168,_0x23bfae,_0x1f247d,_0x1f4831,_0x4f0aa7){var _0x4b723f,_0x113f7c;_0x4f0aa7['remoteUri']=intUtil['stripTrailingSlash'](_0x4f0aa7['remoteUri']);_0x4f0aa7[_0x4582('0x43')]=intUtil[_0x4582('0x44')](_0x4f0aa7[_0x4582('0x43')]);if(_0x1f4831&&_0x1f4831[_0x4582('0x45')]){logger[_0x4582('0x1d')](_0x4582('0x46'),'Recording\x20is\x20enabled!');_0x1af168['recordingURL']=util[_0x4582('0xd')](_0x4582('0x47'),_0x4f0aa7[_0x4582('0x43')],_0x1af168['uniqueid'],md5(_0x1af168[_0x4582('0x48')]));}else{_0x1af168[_0x4582('0x49')]='';}headers[_0x4582('0x4a')]=getAuth(_0x4f0aa7);return getUser(_0x4f0aa7,_0x1f247d[_0x4582('0x24')])[_0x4582('0x20')](function(_0x269c34){_0x4b723f=_0x269c34;logger[_0x4582('0x1d')]('The\x20User\x20ID\x20is:',_0x4b723f['id']);return getEndUser(_0x4f0aa7,_0x1af168['calleridname'],_0x1af168[_0x4582('0x10')]);})[_0x4582('0x20')](function(_0x3c84ea){_0x113f7c=_0x3c84ea;logger[_0x4582('0x1d')](_0x4582('0x4b'),_0x113f7c['id']);return getTicket(_0x4f0aa7,_0x4b723f,_0x113f7c,_0x23bfae,_0x1af168);})['then'](function(_0x102a8e){if(_0x102a8e&&_0x102a8e['id']){logger[_0x4582('0x1d')](_0x4582('0x1e'));logger[_0x4582('0x1d')](_0x4582('0x4c'),_0x102a8e['id']);logger[_0x4582('0x1d')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x4582('0xd')]('user:%s',_0x1f247d[_0x4582('0x15')]),_0x4582('0x4d'),{'uri':util[_0x4582('0xd')]('%s/helpdesk/tickets/%d',_0x4f0aa7[_0x4582('0x1b')],_0x102a8e['id'])});}})[_0x4582('0x4e')](function(_0xe50347){logger['error']('[QUEUE]',JSON[_0x4582('0x4f')](_0xe50347));});};exports[_0x4582('0x50')]=function(_0x4637b0,_0x4c5295,_0x2be0fa,_0x3d3cd2,_0x3c48c9,_0x508fad,_0x239fa3){var _0x1b7463,_0x4f516f;_0x508fad[_0x4582('0x1b')]=intUtil['stripTrailingSlash'](_0x508fad[_0x4582('0x1b')]);_0x508fad['serverUrl']=intUtil[_0x4582('0x44')](_0x508fad[_0x4582('0x43')]);if(_0x239fa3&&_0x239fa3[_0x4582('0x51')]&&_0x239fa3[_0x4582('0x51')]!=='none'){logger[_0x4582('0x1d')](_0x4582('0x52'),_0x4582('0x53'));_0x4c5295[_0x4582('0x49')]=util[_0x4582('0xd')](_0x4582('0x47'),_0x508fad['serverUrl'],_0x4c5295['uniqueid'],md5(_0x4c5295['uniqueid']));}headers[_0x4582('0x4a')]=getAuth(_0x508fad);return getUser(_0x508fad,_0x3d3cd2[_0x4582('0x24')])[_0x4582('0x20')](function(_0x20922b){_0x1b7463=_0x20922b;logger[_0x4582('0x1d')](_0x4582('0x54'),_0x1b7463['id']);return getEndUser(_0x508fad,_0x4c5295[_0x4582('0x55')],_0x4c5295['destcalleridnum']);})['then'](function(_0x16125f){_0x4f516f=_0x16125f;logger[_0x4582('0x1d')](_0x4582('0x4b'),_0x4f516f['id']);return getTicket(_0x508fad,_0x1b7463,_0x4f516f,_0x2be0fa,_0x4c5295);})[_0x4582('0x20')](function(_0x1b5159){if(_0x1b5159&&_0x1b5159['id']){logger[_0x4582('0x1d')]('Ticket\x20created!');logger[_0x4582('0x1d')]('The\x20Ticket\x20ID\x20is:',_0x1b5159['id']);logger[_0x4582('0x1d')](_0x4582('0x52'),_0x4582('0x56'));emit(util[_0x4582('0xd')]('user:%s',_0x3d3cd2[_0x4582('0x15')]),_0x4582('0x4d'),{'uri':util['format'](_0x4582('0x57'),_0x508fad[_0x4582('0x1b')],_0x1b5159['id'])});}})['catch'](function(_0x1f068a){logger[_0x4582('0x58')]('[OUTBOUND]',JSON[_0x4582('0x4f')](_0x1f068a));});};exports[_0x4582('0x59')]=function(_0x263c8f,_0x53cb0f,_0x4927b6,_0xf6556e,_0x41ce99,_0xfa6eca){var _0x23db7a,_0x1da58e;_0xfa6eca['remoteUri']=intUtil['stripTrailingSlash'](_0xfa6eca[_0x4582('0x1b')]);_0xfa6eca[_0x4582('0x43')]=intUtil[_0x4582('0x44')](_0xfa6eca['serverUrl']);if(_0x41ce99&&_0x41ce99['monitor_format']){logger[_0x4582('0x1d')](_0x4582('0x5a'),_0x4582('0x53'));_0x53cb0f[_0x4582('0x49')]=util[_0x4582('0xd')](_0x4582('0x47'),_0xfa6eca[_0x4582('0x43')],_0x53cb0f[_0x4582('0x48')],md5(_0x53cb0f[_0x4582('0x48')]));}else{_0x53cb0f['recordingURL']='';}headers[_0x4582('0x4a')]=getAuth(_0xfa6eca);return getUser(_0xfa6eca,'')[_0x4582('0x20')](function(_0x29b7ba){_0x23db7a=_0x29b7ba;logger[_0x4582('0x1d')](_0x4582('0x54'),_0x23db7a['id']);return getEndUser(_0xfa6eca,_0x53cb0f[_0x4582('0xf')],_0x53cb0f[_0x4582('0x10')]);})[_0x4582('0x20')](function(_0x207506){_0x1da58e=_0x207506;logger['info'](_0x4582('0x4b'),_0x1da58e['id']);return getTicket(_0xfa6eca,_0x23db7a,_0x1da58e,_0x4927b6,_0x53cb0f);})[_0x4582('0x20')](function(_0x5b3853){if(_0x5b3853){logger[_0x4582('0x1d')](_0x4582('0x1e'));logger['info'](_0x4582('0x4c'),_0x5b3853['id']);}})['catch'](function(_0x229d9e){logger[_0x4582('0x58')](_0x4582('0x5a'),JSON[_0x4582('0x4f')](_0x229d9e));});};
\ No newline at end of file
+var _0x2c01=['Fields','custom_fields','mapValues','keyBy','format','remoteUri','Ticket\x20created!','validateEmail','length','Agent\x20found!','contact','email','%s/api/v2/agents/me','then','%s/api/v2/contacts','Enduser\x20found!','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','Basic\x20%s','apiKey','base64','[HTTP]','GET','map','forEach','includes','string','type','nameField','toLowerCase','picklist','idField','customField','push','content','toString','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/helpdesk/tickets/%d','catch','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','trigger:browser:url','unmanaged','monitor_format','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','Caller\x20-\x20%s','calleridname','getString','Subjects','Descriptions','<br>','Tags'];(function(_0x390cea,_0x43c078){var _0x14bf80=function(_0x196f3c){while(--_0x196f3c){_0x390cea['push'](_0x390cea['shift']());}};_0x14bf80(++_0x43c078);}(_0x2c01,0xff));var _0x12c0=function(_0x18c037,_0x26dbba){_0x18c037=_0x18c037-0x0;var _0x667212=_0x2c01[_0x18c037];return _0x667212;};'use strict';var _=require(_0x12c0('0x0'));var rp=require(_0x12c0('0x1'));var md5=require(_0x12c0('0x2'));var util=require(_0x12c0('0x3'));var Redis=require(_0x12c0('0x4'));var intUtil=require(_0x12c0('0x5'));var config=require(_0x12c0('0x6'));var logger=require(_0x12c0('0x7'))(_0x12c0('0x8'));config[_0x12c0('0x9')]=_[_0x12c0('0xa')](config[_0x12c0('0x9')],{'host':_0x12c0('0xb'),'port':0x18eb});var io=require(_0x12c0('0xc'))(new Redis(config[_0x12c0('0x9')]));var headers={'Content-Type':_0x12c0('0xd'),'Accept':_0x12c0('0xd')};function emit(_0x24c85f,_0x3cfdd7,_0x8afb17){io['to'](_0x24c85f)[_0x12c0('0xe')](_0x3cfdd7,_0x8afb17);}function getTicket(_0x93152b,_0x21f363,_0x354f,_0xc80a62,_0x31a90a){logger[_0x12c0('0xf')](_0x12c0('0x10'));var _0x29ad39=_['merge']({'responder_id':_0x21f363['id'],'requester_id':_0x354f['id'],'name':util['format'](_0x12c0('0x11'),_0x31a90a[_0x12c0('0x12')]),'phone':_0x31a90a['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x12c0('0x13')](_0xc80a62[_0x12c0('0x14')],_0x31a90a,'\x20'),'description':intUtil['getString'](_0xc80a62[_0x12c0('0x15')],_0x31a90a,_0x12c0('0x16')),'tags':getTags(_0xc80a62[_0x12c0('0x17')],'name')},getCustomFields(_0xc80a62[_0x12c0('0x18')],_0x31a90a));_0x29ad39[_0x12c0('0x19')]=_[_0x12c0('0x1a')](_[_0x12c0('0x1b')](_0x29ad39[_0x12c0('0x19')],'id'),'value');return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/tickets',_0x93152b[_0x12c0('0x1d')]),'method':'POST','body':_0x29ad39})['then'](function(_0x2c17f2){logger[_0x12c0('0xf')](_0x12c0('0x1e'));return _0x2c17f2;});}function getUser(_0x4e5786,_0x2b0645){if(intUtil[_0x12c0('0x1f')](_0x2b0645)){return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/agents',_0x4e5786[_0x12c0('0x1d')]),'qs':{'email':_0x2b0645}})['then'](function(_0x3512ff){if(_0x3512ff[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x21'));return _['find'](_0x3512ff,function(_0x8a035){return _0x8a035[_0x12c0('0x22')][_0x12c0('0x23')]===_0x2b0645;});}else{logger[_0x12c0('0xf')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x261d92){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x261d92;});}});}else{logger[_0x12c0('0xf')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x3feacf){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x3feacf;});}}function getEndUser(_0x3159f8,_0x5d66a2,_0x4fd91c){logger[_0x12c0('0xf')]('Searching\x20enduser\x20with\x20phone',_0x4fd91c);return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'qs':{'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x8ea144){if(_0x8ea144[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x27'));return _[_0x12c0('0x28')](_0x8ea144,{'phone':_0x4fd91c});}else{logger[_0x12c0('0xf')](_0x12c0('0x29'));return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'method':_0x12c0('0x2a'),'body':{'name':_0x5d66a2,'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x3c47f7){logger[_0x12c0('0xf')](_0x12c0('0x2b'));return _0x3c47f7;});}});}function getAuth(_0x18a706){return util[_0x12c0('0x1c')](_0x12c0('0x2c'),new Buffer(_0x18a706[_0x12c0('0x2d')]+':X')['toString'](_0x12c0('0x2e')));}function request(_0x31d86f){logger['debug'](_0x12c0('0x2f'),JSON['stringify'](_0x31d86f));return rp(_[_0x12c0('0xa')](_0x31d86f,{'method':_0x12c0('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x388170,_0x20434b){var _0x53cf06=[];if(_0x388170&&_0x388170['length']>0x0){_0x53cf06=_[_0x12c0('0x31')](_0x388170,_0x20434b);}return _0x53cf06;}function getCustomFields(_0x58bc08,_0x39d75e){var _0x3aa2ac=[];var _0x31af47={'custom_fields':[]};if(_0x58bc08[_0x12c0('0x20')]>0x0){_[_0x12c0('0x32')](_0x58bc08,function(_0x516c64){if(_[_0x12c0('0x33')]([_0x12c0('0x34'),'picklist'],_0x516c64[_0x12c0('0x35')])&&_0x516c64['nameField']&&!_0x516c64['customField']){_0x31af47[_0x516c64[_0x12c0('0x36')][_0x12c0('0x37')]()]=_0x516c64['content']['toString']();}else if(_[_0x12c0('0x33')]([_0x12c0('0x34'),_0x12c0('0x38')],_0x516c64[_0x12c0('0x35')])&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64[_0x12c0('0x39')],'value':_0x516c64[_0x12c0('0x3c')][_0x12c0('0x3d')]()});}else if(_0x516c64['type']===_0x12c0('0x3e')&&_0x516c64[_0x12c0('0x3f')]&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64[_0x12c0('0x3f')]]&&_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64['idField'],'value':_0x39d75e[_0x516c64['variableName']][_0x12c0('0x3d')]()});}else if(_0x516c64[_0x12c0('0x35')]===_0x12c0('0x40')&&_0x516c64[_0x12c0('0x41')]&&_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')]&&_0x516c64['idField']&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64['Variable'][_0x12c0('0x42')][_0x12c0('0x37')]()]&&_0x31af47[_0x12c0('0x19')]['push']({'id':_0x516c64[_0x12c0('0x39')],'value':_0x39d75e[_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')][_0x12c0('0x37')]()][_0x12c0('0x3d')]()});}});}return _0x31af47;}exports[_0x12c0('0x43')]=function(_0x5a3214,_0x2d8ecf,_0x2709c0,_0x53007d,_0x2aba7f,_0xdb1da5){var _0x47abfa,_0x31b94c;_0xdb1da5[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x1d')]);_0xdb1da5['serverUrl']=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x45')]);if(_0x2aba7f&&_0x2aba7f['monitor_format']){logger[_0x12c0('0xf')](_0x12c0('0x46'),_0x12c0('0x47'));_0x2d8ecf[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0xdb1da5[_0x12c0('0x45')],_0x2d8ecf[_0x12c0('0x4a')],md5(_0x2d8ecf[_0x12c0('0x4a')]));}else{_0x2d8ecf[_0x12c0('0x48')]='';}headers[_0x12c0('0x4b')]=getAuth(_0xdb1da5);return getUser(_0xdb1da5,_0x53007d[_0x12c0('0x23')])[_0x12c0('0x25')](function(_0x2a315f){_0x47abfa=_0x2a315f;logger[_0x12c0('0xf')]('The\x20User\x20ID\x20is:',_0x47abfa['id']);return getEndUser(_0xdb1da5,_0x2d8ecf[_0x12c0('0x12')],_0x2d8ecf[_0x12c0('0x4c')]);})[_0x12c0('0x25')](function(_0x25523a){_0x31b94c=_0x25523a;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x31b94c['id']);return getTicket(_0xdb1da5,_0x47abfa,_0x31b94c,_0x2709c0,_0x2d8ecf);})['then'](function(_0x596dcc){if(_0x596dcc&&_0x596dcc['id']){logger['info'](_0x12c0('0x1e'));logger['info'](_0x12c0('0x4e'),_0x596dcc['id']);logger[_0x12c0('0xf')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x53007d[_0x12c0('0x42')]),'trigger:browser:url',{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0xdb1da5['remoteUri'],_0x596dcc['id'])});}})[_0x12c0('0x50')](function(_0x21dbc6){logger[_0x12c0('0x51')](_0x12c0('0x46'),JSON[_0x12c0('0x52')](_0x21dbc6));});};exports[_0x12c0('0x53')]=function(_0x809f40,_0x3e127e,_0xe50c3e,_0x1a5295,_0x415912,_0x20b905,_0x4497f4){var _0x4f2fa8,_0x524e84;_0x20b905[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x1d')]);_0x20b905[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x45')]);if(_0x4497f4&&_0x4497f4[_0x12c0('0x54')]&&_0x4497f4['recordingFormat']!==_0x12c0('0x55')){logger['info'](_0x12c0('0x56'),_0x12c0('0x47'));_0x3e127e[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0x20b905['serverUrl'],_0x3e127e[_0x12c0('0x4a')],md5(_0x3e127e[_0x12c0('0x4a')]));}headers['Authorization']=getAuth(_0x20b905);return getUser(_0x20b905,_0x1a5295['email'])[_0x12c0('0x25')](function(_0x3f5063){_0x4f2fa8=_0x3f5063;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0x4f2fa8['id']);return getEndUser(_0x20b905,_0x3e127e['destcalleridname'],_0x3e127e['destcalleridnum']);})[_0x12c0('0x25')](function(_0x193c4d){_0x524e84=_0x193c4d;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x524e84['id']);return getTicket(_0x20b905,_0x4f2fa8,_0x524e84,_0xe50c3e,_0x3e127e);})[_0x12c0('0x25')](function(_0x26cc9f){if(_0x26cc9f&&_0x26cc9f['id']){logger['info'](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x26cc9f['id']);logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x12c0('0x1c')]('user:%s',_0x1a5295[_0x12c0('0x42')]),_0x12c0('0x58'),{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0x20b905[_0x12c0('0x1d')],_0x26cc9f['id'])});}})[_0x12c0('0x50')](function(_0x23f8b3){logger[_0x12c0('0x51')](_0x12c0('0x56'),JSON[_0x12c0('0x52')](_0x23f8b3));});};exports[_0x12c0('0x59')]=function(_0x458e5f,_0x11627c,_0x1994b4,_0x7cad53,_0x245dc8,_0x30a362){var _0xc21361,_0x359955;_0x30a362[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x1d')]);_0x30a362[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x45')]);if(_0x245dc8&&_0x245dc8[_0x12c0('0x5a')]){logger[_0x12c0('0xf')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',_0x12c0('0x47'));_0x11627c['recordingURL']=util['format'](_0x12c0('0x49'),_0x30a362[_0x12c0('0x45')],_0x11627c[_0x12c0('0x4a')],md5(_0x11627c[_0x12c0('0x4a')]));}else{_0x11627c['recordingURL']='';}headers[_0x12c0('0x4b')]=getAuth(_0x30a362);return getUser(_0x30a362,'')['then'](function(_0x2dc651){_0xc21361=_0x2dc651;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0xc21361['id']);return getEndUser(_0x30a362,_0x11627c['calleridname'],_0x11627c['calleridnum']);})[_0x12c0('0x25')](function(_0x2effce){_0x359955=_0x2effce;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x359955['id']);return getTicket(_0x30a362,_0xc21361,_0x359955,_0x1994b4,_0x11627c);})[_0x12c0('0x25')](function(_0x3c4d65){if(_0x3c4d65){logger[_0x12c0('0xf')](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x3c4d65['id']);}})['catch'](function(_0x5788ac){logger[_0x12c0('0x51')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',JSON[_0x12c0('0x52')](_0x5788ac));});};
\ No newline at end of file