// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x7c82=['find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','defaults','GET','forEach','includes','string','picklist','type','nameField','content','idField','customField','push','variable','variableName','Variable','toLowerCase','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','The\x20User\x20ID\x20is:','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','recordingFormat','none','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridnum','The\x20Enduser\x20ID\x20is:','unmanaged','lastevent','toUpperCase','calleridname','The\x20Ticket\x20ID\x20is:','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','localhost','socket.io-emitter','redis','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridnum','getString','Descriptions','Tags','name','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','Ticket\x20created!','validateEmail','%s/api/v2/agents','then','length','Agent\x20found!'];(function(_0x1e5b5c,_0x5a6068){var _0x507787=function(_0x11d917){while(--_0x11d917){_0x1e5b5c['push'](_0x1e5b5c['shift']());}};_0x507787(++_0x5a6068);}(_0x7c82,0x1f4));var _0x27c8=function(_0x1879f7,_0x231de9){_0x1879f7=_0x1879f7-0x0;var _0x510026=_0x7c82[_0x1879f7];return _0x510026;};'use strict';var _=require('lodash');var rp=require(_0x27c8('0x0'));var md5=require('md5');var util=require('util');var Redis=require(_0x27c8('0x1'));var intUtil=require(_0x27c8('0x2'));var config=require(_0x27c8('0x3'));var logger=require(_0x27c8('0x4'))(_0x27c8('0x5'));config['redis']=_['defaults'](config['redis'],{'host':_0x27c8('0x6'),'port':0x18eb});var io=require(_0x27c8('0x7'))(new Redis(config[_0x27c8('0x8')]));var headers={'Content-Type':_0x27c8('0x9'),'Accept':'application/json'};function emit(_0x577086,_0x3738d8,_0x5b99d0){io['to'](_0x577086)[_0x27c8('0xa')](_0x3738d8,_0x5b99d0);}function getTicket(_0x4995a7,_0x5c574b,_0x59dcb1,_0x2d227a,_0x3a21a9){logger[_0x27c8('0xb')](_0x27c8('0xc'));var _0x194662=_[_0x27c8('0xd')]({'responder_id':_0x5c574b['id'],'requester_id':_0x59dcb1['id'],'name':util[_0x27c8('0xe')](_0x27c8('0xf'),_0x3a21a9['calleridname']),'phone':_0x3a21a9[_0x27c8('0x10')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x27c8('0x11')](_0x2d227a['Subjects'],_0x3a21a9,'\x20'),'description':intUtil[_0x27c8('0x11')](_0x2d227a[_0x27c8('0x12')],_0x3a21a9,'<br>'),'tags':getTags(_0x2d227a[_0x27c8('0x13')],_0x27c8('0x14'))},getCustomFields(_0x2d227a['Fields'],_0x3a21a9));_0x194662['custom_fields']=_[_0x27c8('0x15')](_[_0x27c8('0x16')](_0x194662[_0x27c8('0x17')],'id'),_0x27c8('0x18'));return request({'uri':util['format'](_0x27c8('0x19'),_0x4995a7[_0x27c8('0x1a')]),'method':_0x27c8('0x1b'),'body':_0x194662})['then'](function(_0x5e8d88){logger[_0x27c8('0xb')](_0x27c8('0x1c'));return _0x5e8d88;});}function getUser(_0x39cfa1,_0x44dd8e){if(intUtil[_0x27c8('0x1d')](_0x44dd8e)){return request({'uri':util['format'](_0x27c8('0x1e'),_0x39cfa1[_0x27c8('0x1a')]),'qs':{'email':_0x44dd8e}})[_0x27c8('0x1f')](function(_0x22be1d){if(_0x22be1d[_0x27c8('0x20')]){logger[_0x27c8('0xb')](_0x27c8('0x21'));return _[_0x27c8('0x22')](_0x22be1d,function(_0x25e0f7){return _0x25e0f7['contact'][_0x27c8('0x23')]===_0x44dd8e;});}else{logger[_0x27c8('0xb')](_0x27c8('0x24'));return request({'uri':util[_0x27c8('0xe')](_0x27c8('0x25'),_0x39cfa1[_0x27c8('0x1a')])})[_0x27c8('0x1f')](function(_0x46af0b){logger['info'](_0x27c8('0x26'));return _0x46af0b;});}});}else{logger[_0x27c8('0xb')](_0x27c8('0x27'));return request({'uri':util[_0x27c8('0xe')]('%s/api/v2/agents/me',_0x39cfa1[_0x27c8('0x1a')])})[_0x27c8('0x1f')](function(_0x31e0ec){logger[_0x27c8('0xb')]('Admin\x20account\x20selected.');return _0x31e0ec;});}}function getEndUser(_0x110ab6,_0x502c82,_0xdf0308){logger[_0x27c8('0xb')]('Searching\x20enduser\x20with\x20phone',_0xdf0308);return request({'uri':util[_0x27c8('0xe')]('%s/api/v2/contacts',_0x110ab6[_0x27c8('0x1a')]),'qs':{'phone':_0xdf0308}})[_0x27c8('0x1f')](function(_0x3e5eab){if(_0x3e5eab[_0x27c8('0x20')]){logger[_0x27c8('0xb')](_0x27c8('0x28'));return _[_0x27c8('0x22')](_0x3e5eab,{'phone':_0xdf0308});}else{logger[_0x27c8('0xb')](_0x27c8('0x29'));return request({'uri':util[_0x27c8('0xe')]('%s/api/v2/contacts',_0x110ab6[_0x27c8('0x1a')]),'method':'POST','body':{'name':_0x502c82,'phone':_0xdf0308}})[_0x27c8('0x1f')](function(_0x3ce25c){logger[_0x27c8('0xb')](_0x27c8('0x2a'));return _0x3ce25c;});}});}function getAuth(_0x2b0b1f){return util[_0x27c8('0xe')](_0x27c8('0x2b'),new Buffer(_0x2b0b1f['apiKey']+':X')[_0x27c8('0x2c')](_0x27c8('0x2d')));}function request(_0x2de544){logger[_0x27c8('0x2e')](_0x27c8('0x2f'),JSON[_0x27c8('0x30')](_0x2de544));return rp(_[_0x27c8('0x31')](_0x2de544,{'method':_0x27c8('0x32'),'headers':headers,'json':!![]}));}function getTags(_0x39a8d1,_0x43f915){var _0x16d3d2=[];if(_0x39a8d1&&_0x39a8d1[_0x27c8('0x20')]>0x0){_0x16d3d2=_['map'](_0x39a8d1,_0x43f915);}return _0x16d3d2;}function getCustomFields(_0x356d7c,_0x419da0){var _0x4ffe22=[];var _0x52f2af={'custom_fields':[]};if(_0x356d7c['length']>0x0){_[_0x27c8('0x33')](_0x356d7c,function(_0x10aded){if(_[_0x27c8('0x34')]([_0x27c8('0x35'),_0x27c8('0x36')],_0x10aded[_0x27c8('0x37')])&&_0x10aded[_0x27c8('0x38')]&&!_0x10aded['customField']){_0x52f2af[_0x10aded['nameField']['toLowerCase']()]=_0x10aded[_0x27c8('0x39')][_0x27c8('0x2c')]();}else if(_[_0x27c8('0x34')]([_0x27c8('0x35'),_0x27c8('0x36')],_0x10aded[_0x27c8('0x37')])&&_0x10aded[_0x27c8('0x3a')]&&_0x10aded[_0x27c8('0x3b')]){_0x52f2af[_0x27c8('0x17')][_0x27c8('0x3c')]({'id':_0x10aded[_0x27c8('0x3a')],'value':_0x10aded['content'][_0x27c8('0x2c')]()});}else if(_0x10aded['type']===_0x27c8('0x3d')&&_0x10aded['variableName']&&_0x10aded[_0x27c8('0x3a')]&&_0x10aded[_0x27c8('0x3b')]){_0x419da0[_0x10aded[_0x27c8('0x3e')]]&&_0x52f2af['custom_fields'][_0x27c8('0x3c')]({'id':_0x10aded['idField'],'value':_0x419da0[_0x10aded[_0x27c8('0x3e')]][_0x27c8('0x2c')]()});}else if(_0x10aded[_0x27c8('0x37')]==='customVariable'&&_0x10aded[_0x27c8('0x3f')]&&_0x10aded[_0x27c8('0x3f')][_0x27c8('0x14')]&&_0x10aded[_0x27c8('0x3a')]&&_0x10aded['customField']){_0x419da0[_0x10aded['Variable'][_0x27c8('0x14')][_0x27c8('0x40')]()]&&_0x52f2af[_0x27c8('0x17')][_0x27c8('0x3c')]({'id':_0x10aded[_0x27c8('0x3a')],'value':_0x419da0[_0x10aded[_0x27c8('0x3f')][_0x27c8('0x14')]['toLowerCase']()]['toString']()});}});}return _0x52f2af;}exports['queue']=function(_0x34a109,_0x3bda83,_0x168b1c,_0x254e6f,_0x50fa15,_0x4e96c1){var _0x4478af,_0xebbf94;_0x4e96c1[_0x27c8('0x1a')]=intUtil[_0x27c8('0x41')](_0x4e96c1[_0x27c8('0x1a')]);_0x4e96c1['serverUrl']=intUtil[_0x27c8('0x41')](_0x4e96c1[_0x27c8('0x42')]);if(_0x50fa15&&_0x50fa15[_0x27c8('0x43')]){logger[_0x27c8('0xb')](_0x27c8('0x44'),_0x27c8('0x45'));_0x3bda83[_0x27c8('0x46')]=util[_0x27c8('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4e96c1[_0x27c8('0x42')],_0x3bda83[_0x27c8('0x47')],md5(_0x3bda83['uniqueid']));}else{_0x3bda83[_0x27c8('0x46')]='';}headers[_0x27c8('0x48')]=getAuth(_0x4e96c1);return getUser(_0x4e96c1,_0x254e6f[_0x27c8('0x23')])[_0x27c8('0x1f')](function(_0x45a184){_0x4478af=_0x45a184;logger['info'](_0x27c8('0x49'),_0x4478af['id']);return getEndUser(_0x4e96c1,_0x3bda83['calleridname'],_0x3bda83['calleridnum']);})[_0x27c8('0x1f')](function(_0x29d6d4){_0xebbf94=_0x29d6d4;logger['info']('The\x20Enduser\x20ID\x20is:',_0xebbf94['id']);return getTicket(_0x4e96c1,_0x4478af,_0xebbf94,_0x168b1c,_0x3bda83);})[_0x27c8('0x1f')](function(_0x4bd846){if(_0x4bd846&&_0x4bd846['id']){logger[_0x27c8('0xb')](_0x27c8('0x1c'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x4bd846['id']);logger[_0x27c8('0xb')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x27c8('0xe')](_0x27c8('0x4a'),_0x254e6f['name']),_0x27c8('0x4b'),{'uri':util[_0x27c8('0xe')](_0x27c8('0x4c'),_0x4e96c1[_0x27c8('0x1a')],_0x4bd846['id'])});}})[_0x27c8('0x4d')](function(_0x45209f){logger[_0x27c8('0x4e')]('[QUEUE]',JSON[_0x27c8('0x30')](_0x45209f));});};exports['outbound']=function(_0x2207af,_0x17bb12,_0x1a2f9f,_0x2f4aa4,_0x39336e,_0x432486,_0x1f4205){var _0x359654,_0x1388cb;_0x432486[_0x27c8('0x1a')]=intUtil[_0x27c8('0x41')](_0x432486[_0x27c8('0x1a')]);_0x432486[_0x27c8('0x42')]=intUtil[_0x27c8('0x41')](_0x432486[_0x27c8('0x42')]);if(_0x1f4205&&_0x1f4205[_0x27c8('0x4f')]&&_0x1f4205['recordingFormat']!==_0x27c8('0x50')){logger['info']('[OUTBOUND]',_0x27c8('0x45'));_0x17bb12[_0x27c8('0x46')]=util[_0x27c8('0xe')](_0x27c8('0x51'),_0x432486[_0x27c8('0x42')],_0x17bb12[_0x27c8('0x47')],md5(_0x17bb12['uniqueid']));}headers[_0x27c8('0x48')]=getAuth(_0x432486);return getUser(_0x432486,_0x2f4aa4['email'])[_0x27c8('0x1f')](function(_0x23f9ab){_0x359654=_0x23f9ab;logger[_0x27c8('0xb')]('The\x20User\x20ID\x20is:',_0x359654['id']);return getEndUser(_0x432486,_0x17bb12['destcalleridname'],_0x17bb12[_0x27c8('0x52')]);})[_0x27c8('0x1f')](function(_0xc48120){_0x1388cb=_0xc48120;logger['info'](_0x27c8('0x53'),_0x1388cb['id']);return getTicket(_0x432486,_0x359654,_0x1388cb,_0x1a2f9f,_0x17bb12);})[_0x27c8('0x1f')](function(_0x5cbca3){if(_0x5cbca3&&_0x5cbca3['id']){logger['info'](_0x27c8('0x1c'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x5cbca3['id']);logger[_0x27c8('0xb')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x27c8('0xe')](_0x27c8('0x4a'),_0x2f4aa4['name']),_0x27c8('0x4b'),{'uri':util[_0x27c8('0xe')](_0x27c8('0x4c'),_0x432486[_0x27c8('0x1a')],_0x5cbca3['id'])});}})[_0x27c8('0x4d')](function(_0x12c392){logger[_0x27c8('0x4e')]('[OUTBOUND]',JSON[_0x27c8('0x30')](_0x12c392));});};exports[_0x27c8('0x54')]=function(_0x10d133,_0x41ba5f,_0x56af1c,_0x5e074c,_0x3789e3,_0x109899){var _0x9f7315,_0x17ef33;_0x109899[_0x27c8('0x1a')]=intUtil[_0x27c8('0x41')](_0x109899[_0x27c8('0x1a')]);_0x109899['serverUrl']=intUtil[_0x27c8('0x41')](_0x109899[_0x27c8('0x42')]);if(_0x3789e3&&_0x3789e3[_0x27c8('0x43')]){logger[_0x27c8('0xb')]('['+_0x41ba5f[_0x27c8('0x55')][_0x27c8('0x56')]()+']',_0x27c8('0x45'));_0x41ba5f[_0x27c8('0x46')]=util[_0x27c8('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x109899[_0x27c8('0x42')],_0x41ba5f['uniqueid'],md5(_0x41ba5f[_0x27c8('0x47')]));}else{_0x41ba5f[_0x27c8('0x46')]='';}headers[_0x27c8('0x48')]=getAuth(_0x109899);return getUser(_0x109899,'')[_0x27c8('0x1f')](function(_0x1df882){_0x9f7315=_0x1df882;logger['info'](_0x27c8('0x49'),_0x9f7315['id']);return getEndUser(_0x109899,_0x41ba5f[_0x27c8('0x57')],_0x41ba5f[_0x27c8('0x10')]);})[_0x27c8('0x1f')](function(_0x4b7f1e){_0x17ef33=_0x4b7f1e;logger[_0x27c8('0xb')](_0x27c8('0x53'),_0x17ef33['id']);return getTicket(_0x109899,_0x9f7315,_0x17ef33,_0x56af1c,_0x41ba5f);})[_0x27c8('0x1f')](function(_0x1f0314){if(_0x1f0314){logger['info'](_0x27c8('0x1c'));logger[_0x27c8('0xb')](_0x27c8('0x58'),_0x1f0314['id']);}})[_0x27c8('0x4d')](function(_0x1e6e96){logger[_0x27c8('0x4e')]('['+_0x41ba5f['lastevent'][_0x27c8('0x56')]()+']',JSON[_0x27c8('0x30')](_0x1e6e96));});};
\ No newline at end of file
+var _0x2c01=['Fields','custom_fields','mapValues','keyBy','format','remoteUri','Ticket\x20created!','validateEmail','length','Agent\x20found!','contact','email','%s/api/v2/agents/me','then','%s/api/v2/contacts','Enduser\x20found!','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','Basic\x20%s','apiKey','base64','[HTTP]','GET','map','forEach','includes','string','type','nameField','toLowerCase','picklist','idField','customField','push','content','toString','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/helpdesk/tickets/%d','catch','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','trigger:browser:url','unmanaged','monitor_format','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','Caller\x20-\x20%s','calleridname','getString','Subjects','Descriptions','<br>','Tags'];(function(_0x390cea,_0x43c078){var _0x14bf80=function(_0x196f3c){while(--_0x196f3c){_0x390cea['push'](_0x390cea['shift']());}};_0x14bf80(++_0x43c078);}(_0x2c01,0xff));var _0x12c0=function(_0x18c037,_0x26dbba){_0x18c037=_0x18c037-0x0;var _0x667212=_0x2c01[_0x18c037];return _0x667212;};'use strict';var _=require(_0x12c0('0x0'));var rp=require(_0x12c0('0x1'));var md5=require(_0x12c0('0x2'));var util=require(_0x12c0('0x3'));var Redis=require(_0x12c0('0x4'));var intUtil=require(_0x12c0('0x5'));var config=require(_0x12c0('0x6'));var logger=require(_0x12c0('0x7'))(_0x12c0('0x8'));config[_0x12c0('0x9')]=_[_0x12c0('0xa')](config[_0x12c0('0x9')],{'host':_0x12c0('0xb'),'port':0x18eb});var io=require(_0x12c0('0xc'))(new Redis(config[_0x12c0('0x9')]));var headers={'Content-Type':_0x12c0('0xd'),'Accept':_0x12c0('0xd')};function emit(_0x24c85f,_0x3cfdd7,_0x8afb17){io['to'](_0x24c85f)[_0x12c0('0xe')](_0x3cfdd7,_0x8afb17);}function getTicket(_0x93152b,_0x21f363,_0x354f,_0xc80a62,_0x31a90a){logger[_0x12c0('0xf')](_0x12c0('0x10'));var _0x29ad39=_['merge']({'responder_id':_0x21f363['id'],'requester_id':_0x354f['id'],'name':util['format'](_0x12c0('0x11'),_0x31a90a[_0x12c0('0x12')]),'phone':_0x31a90a['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x12c0('0x13')](_0xc80a62[_0x12c0('0x14')],_0x31a90a,'\x20'),'description':intUtil['getString'](_0xc80a62[_0x12c0('0x15')],_0x31a90a,_0x12c0('0x16')),'tags':getTags(_0xc80a62[_0x12c0('0x17')],'name')},getCustomFields(_0xc80a62[_0x12c0('0x18')],_0x31a90a));_0x29ad39[_0x12c0('0x19')]=_[_0x12c0('0x1a')](_[_0x12c0('0x1b')](_0x29ad39[_0x12c0('0x19')],'id'),'value');return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/tickets',_0x93152b[_0x12c0('0x1d')]),'method':'POST','body':_0x29ad39})['then'](function(_0x2c17f2){logger[_0x12c0('0xf')](_0x12c0('0x1e'));return _0x2c17f2;});}function getUser(_0x4e5786,_0x2b0645){if(intUtil[_0x12c0('0x1f')](_0x2b0645)){return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/agents',_0x4e5786[_0x12c0('0x1d')]),'qs':{'email':_0x2b0645}})['then'](function(_0x3512ff){if(_0x3512ff[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x21'));return _['find'](_0x3512ff,function(_0x8a035){return _0x8a035[_0x12c0('0x22')][_0x12c0('0x23')]===_0x2b0645;});}else{logger[_0x12c0('0xf')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x261d92){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x261d92;});}});}else{logger[_0x12c0('0xf')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x3feacf){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x3feacf;});}}function getEndUser(_0x3159f8,_0x5d66a2,_0x4fd91c){logger[_0x12c0('0xf')]('Searching\x20enduser\x20with\x20phone',_0x4fd91c);return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'qs':{'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x8ea144){if(_0x8ea144[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x27'));return _[_0x12c0('0x28')](_0x8ea144,{'phone':_0x4fd91c});}else{logger[_0x12c0('0xf')](_0x12c0('0x29'));return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'method':_0x12c0('0x2a'),'body':{'name':_0x5d66a2,'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x3c47f7){logger[_0x12c0('0xf')](_0x12c0('0x2b'));return _0x3c47f7;});}});}function getAuth(_0x18a706){return util[_0x12c0('0x1c')](_0x12c0('0x2c'),new Buffer(_0x18a706[_0x12c0('0x2d')]+':X')['toString'](_0x12c0('0x2e')));}function request(_0x31d86f){logger['debug'](_0x12c0('0x2f'),JSON['stringify'](_0x31d86f));return rp(_[_0x12c0('0xa')](_0x31d86f,{'method':_0x12c0('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x388170,_0x20434b){var _0x53cf06=[];if(_0x388170&&_0x388170['length']>0x0){_0x53cf06=_[_0x12c0('0x31')](_0x388170,_0x20434b);}return _0x53cf06;}function getCustomFields(_0x58bc08,_0x39d75e){var _0x3aa2ac=[];var _0x31af47={'custom_fields':[]};if(_0x58bc08[_0x12c0('0x20')]>0x0){_[_0x12c0('0x32')](_0x58bc08,function(_0x516c64){if(_[_0x12c0('0x33')]([_0x12c0('0x34'),'picklist'],_0x516c64[_0x12c0('0x35')])&&_0x516c64['nameField']&&!_0x516c64['customField']){_0x31af47[_0x516c64[_0x12c0('0x36')][_0x12c0('0x37')]()]=_0x516c64['content']['toString']();}else if(_[_0x12c0('0x33')]([_0x12c0('0x34'),_0x12c0('0x38')],_0x516c64[_0x12c0('0x35')])&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64[_0x12c0('0x39')],'value':_0x516c64[_0x12c0('0x3c')][_0x12c0('0x3d')]()});}else if(_0x516c64['type']===_0x12c0('0x3e')&&_0x516c64[_0x12c0('0x3f')]&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64[_0x12c0('0x3f')]]&&_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64['idField'],'value':_0x39d75e[_0x516c64['variableName']][_0x12c0('0x3d')]()});}else if(_0x516c64[_0x12c0('0x35')]===_0x12c0('0x40')&&_0x516c64[_0x12c0('0x41')]&&_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')]&&_0x516c64['idField']&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64['Variable'][_0x12c0('0x42')][_0x12c0('0x37')]()]&&_0x31af47[_0x12c0('0x19')]['push']({'id':_0x516c64[_0x12c0('0x39')],'value':_0x39d75e[_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')][_0x12c0('0x37')]()][_0x12c0('0x3d')]()});}});}return _0x31af47;}exports[_0x12c0('0x43')]=function(_0x5a3214,_0x2d8ecf,_0x2709c0,_0x53007d,_0x2aba7f,_0xdb1da5){var _0x47abfa,_0x31b94c;_0xdb1da5[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x1d')]);_0xdb1da5['serverUrl']=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x45')]);if(_0x2aba7f&&_0x2aba7f['monitor_format']){logger[_0x12c0('0xf')](_0x12c0('0x46'),_0x12c0('0x47'));_0x2d8ecf[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0xdb1da5[_0x12c0('0x45')],_0x2d8ecf[_0x12c0('0x4a')],md5(_0x2d8ecf[_0x12c0('0x4a')]));}else{_0x2d8ecf[_0x12c0('0x48')]='';}headers[_0x12c0('0x4b')]=getAuth(_0xdb1da5);return getUser(_0xdb1da5,_0x53007d[_0x12c0('0x23')])[_0x12c0('0x25')](function(_0x2a315f){_0x47abfa=_0x2a315f;logger[_0x12c0('0xf')]('The\x20User\x20ID\x20is:',_0x47abfa['id']);return getEndUser(_0xdb1da5,_0x2d8ecf[_0x12c0('0x12')],_0x2d8ecf[_0x12c0('0x4c')]);})[_0x12c0('0x25')](function(_0x25523a){_0x31b94c=_0x25523a;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x31b94c['id']);return getTicket(_0xdb1da5,_0x47abfa,_0x31b94c,_0x2709c0,_0x2d8ecf);})['then'](function(_0x596dcc){if(_0x596dcc&&_0x596dcc['id']){logger['info'](_0x12c0('0x1e'));logger['info'](_0x12c0('0x4e'),_0x596dcc['id']);logger[_0x12c0('0xf')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x53007d[_0x12c0('0x42')]),'trigger:browser:url',{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0xdb1da5['remoteUri'],_0x596dcc['id'])});}})[_0x12c0('0x50')](function(_0x21dbc6){logger[_0x12c0('0x51')](_0x12c0('0x46'),JSON[_0x12c0('0x52')](_0x21dbc6));});};exports[_0x12c0('0x53')]=function(_0x809f40,_0x3e127e,_0xe50c3e,_0x1a5295,_0x415912,_0x20b905,_0x4497f4){var _0x4f2fa8,_0x524e84;_0x20b905[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x1d')]);_0x20b905[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x45')]);if(_0x4497f4&&_0x4497f4[_0x12c0('0x54')]&&_0x4497f4['recordingFormat']!==_0x12c0('0x55')){logger['info'](_0x12c0('0x56'),_0x12c0('0x47'));_0x3e127e[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0x20b905['serverUrl'],_0x3e127e[_0x12c0('0x4a')],md5(_0x3e127e[_0x12c0('0x4a')]));}headers['Authorization']=getAuth(_0x20b905);return getUser(_0x20b905,_0x1a5295['email'])[_0x12c0('0x25')](function(_0x3f5063){_0x4f2fa8=_0x3f5063;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0x4f2fa8['id']);return getEndUser(_0x20b905,_0x3e127e['destcalleridname'],_0x3e127e['destcalleridnum']);})[_0x12c0('0x25')](function(_0x193c4d){_0x524e84=_0x193c4d;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x524e84['id']);return getTicket(_0x20b905,_0x4f2fa8,_0x524e84,_0xe50c3e,_0x3e127e);})[_0x12c0('0x25')](function(_0x26cc9f){if(_0x26cc9f&&_0x26cc9f['id']){logger['info'](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x26cc9f['id']);logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x12c0('0x1c')]('user:%s',_0x1a5295[_0x12c0('0x42')]),_0x12c0('0x58'),{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0x20b905[_0x12c0('0x1d')],_0x26cc9f['id'])});}})[_0x12c0('0x50')](function(_0x23f8b3){logger[_0x12c0('0x51')](_0x12c0('0x56'),JSON[_0x12c0('0x52')](_0x23f8b3));});};exports[_0x12c0('0x59')]=function(_0x458e5f,_0x11627c,_0x1994b4,_0x7cad53,_0x245dc8,_0x30a362){var _0xc21361,_0x359955;_0x30a362[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x1d')]);_0x30a362[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x45')]);if(_0x245dc8&&_0x245dc8[_0x12c0('0x5a')]){logger[_0x12c0('0xf')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',_0x12c0('0x47'));_0x11627c['recordingURL']=util['format'](_0x12c0('0x49'),_0x30a362[_0x12c0('0x45')],_0x11627c[_0x12c0('0x4a')],md5(_0x11627c[_0x12c0('0x4a')]));}else{_0x11627c['recordingURL']='';}headers[_0x12c0('0x4b')]=getAuth(_0x30a362);return getUser(_0x30a362,'')['then'](function(_0x2dc651){_0xc21361=_0x2dc651;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0xc21361['id']);return getEndUser(_0x30a362,_0x11627c['calleridname'],_0x11627c['calleridnum']);})[_0x12c0('0x25')](function(_0x2effce){_0x359955=_0x2effce;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x359955['id']);return getTicket(_0x30a362,_0xc21361,_0x359955,_0x1994b4,_0x11627c);})[_0x12c0('0x25')](function(_0x3c4d65){if(_0x3c4d65){logger[_0x12c0('0xf')](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x3c4d65['id']);}})['catch'](function(_0x5788ac){logger[_0x12c0('0x51')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',JSON[_0x12c0('0x52')](_0x5788ac));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff