// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xef61=['mapValues','value','%s/api/v2/tickets','remoteUri','POST','then','Ticket\x20created!','validateEmail','length','find','contact','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','includes','type','customField','nameField','content','picklist','push','variable','variableName','custom_fields','idField','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','outbound','recordingFormat','none','[OUTBOUND]','uniqueid','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','lastevent','Authorization','error','toUpperCase','lodash','request-promise','util','ioredis','./util','../../../../config/environment','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','format','Caller\x20-\x20%s','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','Fields'];(function(_0x187ee1,_0x3fd1e6){var _0x388160=function(_0x542dd2){while(--_0x542dd2){_0x187ee1['push'](_0x187ee1['shift']());}};_0x388160(++_0x3fd1e6);}(_0xef61,0x10d));var _0x1ef6=function(_0x3ab928,_0x2b990b){_0x3ab928=_0x3ab928-0x0;var _0xf47692=_0xef61[_0x3ab928];return _0xf47692;};'use strict';var _=require(_0x1ef6('0x0'));var rp=require(_0x1ef6('0x1'));var md5=require('md5');var util=require(_0x1ef6('0x2'));var Redis=require(_0x1ef6('0x3'));var intUtil=require(_0x1ef6('0x4'));var config=require(_0x1ef6('0x5'));var logger=require('../../../../config/logger')(_0x1ef6('0x6'));config[_0x1ef6('0x7')]=_[_0x1ef6('0x8')](config[_0x1ef6('0x7')],{'host':_0x1ef6('0x9'),'port':0x18eb});var io=require(_0x1ef6('0xa'))(new Redis(config[_0x1ef6('0x7')]));var headers={'Content-Type':_0x1ef6('0xb'),'Accept':_0x1ef6('0xb')};function emit(_0x3c6916,_0x101c26,_0x31b8b6){io['to'](_0x3c6916)[_0x1ef6('0xc')](_0x101c26,_0x31b8b6);}function getTicket(_0x3c9769,_0x5b4039,_0x184207,_0x5094cc,_0x4995a6){logger[_0x1ef6('0xd')](_0x1ef6('0xe'));var _0x17a738=_['merge']({'responder_id':_0x5b4039['id'],'requester_id':_0x184207['id'],'name':util[_0x1ef6('0xf')](_0x1ef6('0x10'),_0x4995a6['calleridname']),'phone':_0x4995a6[_0x1ef6('0x11')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x1ef6('0x12')](_0x5094cc[_0x1ef6('0x13')],_0x4995a6,'\x20'),'description':intUtil[_0x1ef6('0x12')](_0x5094cc[_0x1ef6('0x14')],_0x4995a6,_0x1ef6('0x15')),'tags':getTags(_0x5094cc[_0x1ef6('0x16')],_0x1ef6('0x17'))},getCustomFields(_0x5094cc[_0x1ef6('0x18')],_0x4995a6));_0x17a738['custom_fields']=_[_0x1ef6('0x19')](_['keyBy'](_0x17a738['custom_fields'],'id'),_0x1ef6('0x1a'));return request({'uri':util['format'](_0x1ef6('0x1b'),_0x3c9769[_0x1ef6('0x1c')]),'method':_0x1ef6('0x1d'),'body':_0x17a738})[_0x1ef6('0x1e')](function(_0x5497ff){logger[_0x1ef6('0xd')](_0x1ef6('0x1f'));return _0x5497ff;});}function getUser(_0x35cff4,_0x50f51e){if(intUtil[_0x1ef6('0x20')](_0x50f51e)){return request({'uri':util[_0x1ef6('0xf')]('%s/api/v2/agents',_0x35cff4[_0x1ef6('0x1c')]),'qs':{'email':_0x50f51e}})[_0x1ef6('0x1e')](function(_0x328a64){if(_0x328a64[_0x1ef6('0x21')]){logger[_0x1ef6('0xd')]('Agent\x20found!');return _[_0x1ef6('0x22')](_0x328a64,function(_0x64b9bc){return _0x64b9bc[_0x1ef6('0x23')]['email']===_0x50f51e;});}else{logger[_0x1ef6('0xd')](_0x1ef6('0x24'));return request({'uri':util[_0x1ef6('0xf')](_0x1ef6('0x25'),_0x35cff4['remoteUri'])})[_0x1ef6('0x1e')](function(_0x3c80cf){logger['info'](_0x1ef6('0x26'));return _0x3c80cf;});}});}else{logger[_0x1ef6('0xd')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x1ef6('0xf')]('%s/api/v2/agents/me',_0x35cff4[_0x1ef6('0x1c')])})[_0x1ef6('0x1e')](function(_0x1d0830){logger[_0x1ef6('0xd')](_0x1ef6('0x26'));return _0x1d0830;});}}function getEndUser(_0x22aae2,_0x33dfae,_0x19a20c){logger['info'](_0x1ef6('0x27'),_0x19a20c);return request({'uri':util[_0x1ef6('0xf')](_0x1ef6('0x28'),_0x22aae2['remoteUri']),'qs':{'phone':_0x19a20c}})['then'](function(_0x661704){if(_0x661704['length']){logger[_0x1ef6('0xd')](_0x1ef6('0x29'));return _[_0x1ef6('0x22')](_0x661704,{'phone':_0x19a20c});}else{logger[_0x1ef6('0xd')](_0x1ef6('0x2a'));return request({'uri':util[_0x1ef6('0xf')]('%s/api/v2/contacts',_0x22aae2['remoteUri']),'method':'POST','body':{'name':_0x33dfae,'phone':_0x19a20c}})[_0x1ef6('0x1e')](function(_0x1ddbc7){logger['info'](_0x1ef6('0x2b'));return _0x1ddbc7;});}});}function getAuth(_0xd47cb0){return util[_0x1ef6('0xf')](_0x1ef6('0x2c'),new Buffer(_0xd47cb0[_0x1ef6('0x2d')]+':X')[_0x1ef6('0x2e')](_0x1ef6('0x2f')));}function request(_0x12b803){logger[_0x1ef6('0x30')](_0x1ef6('0x31'),JSON[_0x1ef6('0x32')](_0x12b803));return rp(_[_0x1ef6('0x8')](_0x12b803,{'method':_0x1ef6('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x3f52e9,_0x71c671){var _0x5fcf64=[];if(_0x3f52e9&&_0x3f52e9['length']>0x0){_0x5fcf64=_[_0x1ef6('0x34')](_0x3f52e9,_0x71c671);}return _0x5fcf64;}function getCustomFields(_0x142509,_0x4c7da0){var _0x354ee2=[];var _0x469c96={'custom_fields':[]};if(_0x142509[_0x1ef6('0x21')]>0x0){_[_0x1ef6('0x35')](_0x142509,function(_0x30bfc6){if(_[_0x1ef6('0x36')](['string','picklist'],_0x30bfc6[_0x1ef6('0x37')])&&_0x30bfc6['nameField']&&!_0x30bfc6[_0x1ef6('0x38')]){_0x469c96[_0x30bfc6[_0x1ef6('0x39')]['toLowerCase']()]=_0x30bfc6[_0x1ef6('0x3a')][_0x1ef6('0x2e')]();}else if(_['includes'](['string',_0x1ef6('0x3b')],_0x30bfc6[_0x1ef6('0x37')])&&_0x30bfc6['idField']&&_0x30bfc6[_0x1ef6('0x38')]){_0x469c96['custom_fields'][_0x1ef6('0x3c')]({'id':_0x30bfc6['idField'],'value':_0x30bfc6['content'][_0x1ef6('0x2e')]()});}else if(_0x30bfc6[_0x1ef6('0x37')]===_0x1ef6('0x3d')&&_0x30bfc6[_0x1ef6('0x3e')]&&_0x30bfc6['idField']&&_0x30bfc6[_0x1ef6('0x38')]){_0x4c7da0[_0x30bfc6[_0x1ef6('0x3e')]]&&_0x469c96[_0x1ef6('0x3f')][_0x1ef6('0x3c')]({'id':_0x30bfc6[_0x1ef6('0x40')],'value':_0x4c7da0[_0x30bfc6[_0x1ef6('0x3e')]]['toString']()});}else if(_0x30bfc6[_0x1ef6('0x37')]===_0x1ef6('0x41')&&_0x30bfc6[_0x1ef6('0x42')]&&_0x30bfc6['Variable']['name']&&_0x30bfc6[_0x1ef6('0x40')]&&_0x30bfc6[_0x1ef6('0x38')]){_0x4c7da0[_0x30bfc6['Variable'][_0x1ef6('0x17')][_0x1ef6('0x43')]()]&&_0x469c96[_0x1ef6('0x3f')][_0x1ef6('0x3c')]({'id':_0x30bfc6[_0x1ef6('0x40')],'value':_0x4c7da0[_0x30bfc6[_0x1ef6('0x42')]['name'][_0x1ef6('0x43')]()][_0x1ef6('0x2e')]()});}});}return _0x469c96;}exports[_0x1ef6('0x44')]=function(_0x201d3d,_0x2674ad,_0x15527e,_0x142673,_0x43da12,_0x355b2a){var _0x3f7dd1,_0x41739b;_0x355b2a['remoteUri']=intUtil[_0x1ef6('0x45')](_0x355b2a[_0x1ef6('0x1c')]);_0x355b2a[_0x1ef6('0x46')]=intUtil[_0x1ef6('0x45')](_0x355b2a['serverUrl']);if(_0x43da12&&_0x43da12[_0x1ef6('0x47')]){logger['info'](_0x1ef6('0x48'),_0x1ef6('0x49'));_0x2674ad[_0x1ef6('0x4a')]=util[_0x1ef6('0xf')](_0x1ef6('0x4b'),_0x355b2a[_0x1ef6('0x46')],_0x2674ad['uniqueid'],md5(_0x2674ad['uniqueid']));}else{_0x2674ad['recordingURL']='';}headers['Authorization']=getAuth(_0x355b2a);return getUser(_0x355b2a,_0x142673[_0x1ef6('0x4c')])[_0x1ef6('0x1e')](function(_0x5d0ab1){_0x3f7dd1=_0x5d0ab1;logger[_0x1ef6('0xd')](_0x1ef6('0x4d'),_0x3f7dd1['id']);return getEndUser(_0x355b2a,_0x2674ad[_0x1ef6('0x4e')],_0x2674ad[_0x1ef6('0x11')]);})[_0x1ef6('0x1e')](function(_0x43130d){_0x41739b=_0x43130d;logger[_0x1ef6('0xd')](_0x1ef6('0x4f'),_0x41739b['id']);return getTicket(_0x355b2a,_0x3f7dd1,_0x41739b,_0x15527e,_0x2674ad);})[_0x1ef6('0x1e')](function(_0x411972){if(_0x411972&&_0x411972['id']){logger[_0x1ef6('0xd')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x411972['id']);logger[_0x1ef6('0xd')](_0x1ef6('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x1ef6('0xf')](_0x1ef6('0x50'),_0x142673[_0x1ef6('0x17')]),_0x1ef6('0x51'),{'uri':util[_0x1ef6('0xf')](_0x1ef6('0x52'),_0x355b2a[_0x1ef6('0x1c')],_0x411972['id'])});}})[_0x1ef6('0x53')](function(_0x1fd981){logger['error']('[QUEUE]',JSON[_0x1ef6('0x32')](_0x1fd981));});};exports[_0x1ef6('0x54')]=function(_0x3718dd,_0x29fff1,_0x4ef0dc,_0x26ceed,_0x4f8431,_0x19a6ea,_0x36d509){var _0x3bbb87,_0x73ce25;_0x19a6ea[_0x1ef6('0x1c')]=intUtil[_0x1ef6('0x45')](_0x19a6ea[_0x1ef6('0x1c')]);_0x19a6ea['serverUrl']=intUtil[_0x1ef6('0x45')](_0x19a6ea['serverUrl']);if(_0x36d509&&_0x36d509[_0x1ef6('0x55')]&&_0x36d509[_0x1ef6('0x55')]!==_0x1ef6('0x56')){logger['info'](_0x1ef6('0x57'),_0x1ef6('0x49'));_0x29fff1[_0x1ef6('0x4a')]=util[_0x1ef6('0xf')](_0x1ef6('0x4b'),_0x19a6ea['serverUrl'],_0x29fff1[_0x1ef6('0x58')],md5(_0x29fff1[_0x1ef6('0x58')]));}headers['Authorization']=getAuth(_0x19a6ea);return getUser(_0x19a6ea,_0x26ceed[_0x1ef6('0x4c')])[_0x1ef6('0x1e')](function(_0xa8e3dc){_0x3bbb87=_0xa8e3dc;logger['info'](_0x1ef6('0x4d'),_0x3bbb87['id']);return getEndUser(_0x19a6ea,_0x29fff1[_0x1ef6('0x59')],_0x29fff1[_0x1ef6('0x5a')]);})[_0x1ef6('0x1e')](function(_0x6d0477){_0x73ce25=_0x6d0477;logger['info'](_0x1ef6('0x4f'),_0x73ce25['id']);return getTicket(_0x19a6ea,_0x3bbb87,_0x73ce25,_0x4ef0dc,_0x29fff1);})[_0x1ef6('0x1e')](function(_0x5c2ba8){if(_0x5c2ba8&&_0x5c2ba8['id']){logger[_0x1ef6('0xd')](_0x1ef6('0x1f'));logger[_0x1ef6('0xd')](_0x1ef6('0x5b'),_0x5c2ba8['id']);logger[_0x1ef6('0xd')]('[OUTBOUND]',_0x1ef6('0x5c'));emit(util[_0x1ef6('0xf')](_0x1ef6('0x50'),_0x26ceed['name']),'trigger:browser:url',{'uri':util[_0x1ef6('0xf')]('%s/helpdesk/tickets/%d',_0x19a6ea[_0x1ef6('0x1c')],_0x5c2ba8['id'])});}})['catch'](function(_0x57df4b){logger['error']('[OUTBOUND]',JSON[_0x1ef6('0x32')](_0x57df4b));});};exports[_0x1ef6('0x5d')]=function(_0xb7363,_0x45645d,_0x1b5e12,_0x547b67,_0x457d8a,_0x58ad92){var _0x33bebb,_0x17df1b;_0x58ad92[_0x1ef6('0x1c')]=intUtil[_0x1ef6('0x45')](_0x58ad92[_0x1ef6('0x1c')]);_0x58ad92[_0x1ef6('0x46')]=intUtil[_0x1ef6('0x45')](_0x58ad92[_0x1ef6('0x46')]);if(_0x457d8a&&_0x457d8a[_0x1ef6('0x47')]){logger['info']('['+_0x45645d[_0x1ef6('0x5e')]['toUpperCase']()+']',_0x1ef6('0x49'));_0x45645d[_0x1ef6('0x4a')]=util[_0x1ef6('0xf')](_0x1ef6('0x4b'),_0x58ad92['serverUrl'],_0x45645d[_0x1ef6('0x58')],md5(_0x45645d[_0x1ef6('0x58')]));}else{_0x45645d[_0x1ef6('0x4a')]='';}headers[_0x1ef6('0x5f')]=getAuth(_0x58ad92);return getUser(_0x58ad92,'')[_0x1ef6('0x1e')](function(_0x392a6c){_0x33bebb=_0x392a6c;logger[_0x1ef6('0xd')](_0x1ef6('0x4d'),_0x33bebb['id']);return getEndUser(_0x58ad92,_0x45645d[_0x1ef6('0x4e')],_0x45645d['calleridnum']);})[_0x1ef6('0x1e')](function(_0x2ec03c){_0x17df1b=_0x2ec03c;logger[_0x1ef6('0xd')](_0x1ef6('0x4f'),_0x17df1b['id']);return getTicket(_0x58ad92,_0x33bebb,_0x17df1b,_0x1b5e12,_0x45645d);})['then'](function(_0x5a7485){if(_0x5a7485){logger[_0x1ef6('0xd')](_0x1ef6('0x1f'));logger['info'](_0x1ef6('0x5b'),_0x5a7485['id']);}})[_0x1ef6('0x53')](function(_0x1807ce){logger[_0x1ef6('0x60')]('['+_0x45645d[_0x1ef6('0x5e')][_0x1ef6('0x61')]()+']',JSON[_0x1ef6('0x32')](_0x1807ce));});};
\ No newline at end of file
+var _0x2c01=['Fields','custom_fields','mapValues','keyBy','format','remoteUri','Ticket\x20created!','validateEmail','length','Agent\x20found!','contact','email','%s/api/v2/agents/me','then','%s/api/v2/contacts','Enduser\x20found!','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','Basic\x20%s','apiKey','base64','[HTTP]','GET','map','forEach','includes','string','type','nameField','toLowerCase','picklist','idField','customField','push','content','toString','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/helpdesk/tickets/%d','catch','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','trigger:browser:url','unmanaged','monitor_format','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','Caller\x20-\x20%s','calleridname','getString','Subjects','Descriptions','<br>','Tags'];(function(_0x390cea,_0x43c078){var _0x14bf80=function(_0x196f3c){while(--_0x196f3c){_0x390cea['push'](_0x390cea['shift']());}};_0x14bf80(++_0x43c078);}(_0x2c01,0xff));var _0x12c0=function(_0x18c037,_0x26dbba){_0x18c037=_0x18c037-0x0;var _0x667212=_0x2c01[_0x18c037];return _0x667212;};'use strict';var _=require(_0x12c0('0x0'));var rp=require(_0x12c0('0x1'));var md5=require(_0x12c0('0x2'));var util=require(_0x12c0('0x3'));var Redis=require(_0x12c0('0x4'));var intUtil=require(_0x12c0('0x5'));var config=require(_0x12c0('0x6'));var logger=require(_0x12c0('0x7'))(_0x12c0('0x8'));config[_0x12c0('0x9')]=_[_0x12c0('0xa')](config[_0x12c0('0x9')],{'host':_0x12c0('0xb'),'port':0x18eb});var io=require(_0x12c0('0xc'))(new Redis(config[_0x12c0('0x9')]));var headers={'Content-Type':_0x12c0('0xd'),'Accept':_0x12c0('0xd')};function emit(_0x24c85f,_0x3cfdd7,_0x8afb17){io['to'](_0x24c85f)[_0x12c0('0xe')](_0x3cfdd7,_0x8afb17);}function getTicket(_0x93152b,_0x21f363,_0x354f,_0xc80a62,_0x31a90a){logger[_0x12c0('0xf')](_0x12c0('0x10'));var _0x29ad39=_['merge']({'responder_id':_0x21f363['id'],'requester_id':_0x354f['id'],'name':util['format'](_0x12c0('0x11'),_0x31a90a[_0x12c0('0x12')]),'phone':_0x31a90a['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x12c0('0x13')](_0xc80a62[_0x12c0('0x14')],_0x31a90a,'\x20'),'description':intUtil['getString'](_0xc80a62[_0x12c0('0x15')],_0x31a90a,_0x12c0('0x16')),'tags':getTags(_0xc80a62[_0x12c0('0x17')],'name')},getCustomFields(_0xc80a62[_0x12c0('0x18')],_0x31a90a));_0x29ad39[_0x12c0('0x19')]=_[_0x12c0('0x1a')](_[_0x12c0('0x1b')](_0x29ad39[_0x12c0('0x19')],'id'),'value');return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/tickets',_0x93152b[_0x12c0('0x1d')]),'method':'POST','body':_0x29ad39})['then'](function(_0x2c17f2){logger[_0x12c0('0xf')](_0x12c0('0x1e'));return _0x2c17f2;});}function getUser(_0x4e5786,_0x2b0645){if(intUtil[_0x12c0('0x1f')](_0x2b0645)){return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/agents',_0x4e5786[_0x12c0('0x1d')]),'qs':{'email':_0x2b0645}})['then'](function(_0x3512ff){if(_0x3512ff[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x21'));return _['find'](_0x3512ff,function(_0x8a035){return _0x8a035[_0x12c0('0x22')][_0x12c0('0x23')]===_0x2b0645;});}else{logger[_0x12c0('0xf')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x261d92){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x261d92;});}});}else{logger[_0x12c0('0xf')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x3feacf){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x3feacf;});}}function getEndUser(_0x3159f8,_0x5d66a2,_0x4fd91c){logger[_0x12c0('0xf')]('Searching\x20enduser\x20with\x20phone',_0x4fd91c);return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'qs':{'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x8ea144){if(_0x8ea144[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x27'));return _[_0x12c0('0x28')](_0x8ea144,{'phone':_0x4fd91c});}else{logger[_0x12c0('0xf')](_0x12c0('0x29'));return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'method':_0x12c0('0x2a'),'body':{'name':_0x5d66a2,'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x3c47f7){logger[_0x12c0('0xf')](_0x12c0('0x2b'));return _0x3c47f7;});}});}function getAuth(_0x18a706){return util[_0x12c0('0x1c')](_0x12c0('0x2c'),new Buffer(_0x18a706[_0x12c0('0x2d')]+':X')['toString'](_0x12c0('0x2e')));}function request(_0x31d86f){logger['debug'](_0x12c0('0x2f'),JSON['stringify'](_0x31d86f));return rp(_[_0x12c0('0xa')](_0x31d86f,{'method':_0x12c0('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x388170,_0x20434b){var _0x53cf06=[];if(_0x388170&&_0x388170['length']>0x0){_0x53cf06=_[_0x12c0('0x31')](_0x388170,_0x20434b);}return _0x53cf06;}function getCustomFields(_0x58bc08,_0x39d75e){var _0x3aa2ac=[];var _0x31af47={'custom_fields':[]};if(_0x58bc08[_0x12c0('0x20')]>0x0){_[_0x12c0('0x32')](_0x58bc08,function(_0x516c64){if(_[_0x12c0('0x33')]([_0x12c0('0x34'),'picklist'],_0x516c64[_0x12c0('0x35')])&&_0x516c64['nameField']&&!_0x516c64['customField']){_0x31af47[_0x516c64[_0x12c0('0x36')][_0x12c0('0x37')]()]=_0x516c64['content']['toString']();}else if(_[_0x12c0('0x33')]([_0x12c0('0x34'),_0x12c0('0x38')],_0x516c64[_0x12c0('0x35')])&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64[_0x12c0('0x39')],'value':_0x516c64[_0x12c0('0x3c')][_0x12c0('0x3d')]()});}else if(_0x516c64['type']===_0x12c0('0x3e')&&_0x516c64[_0x12c0('0x3f')]&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64[_0x12c0('0x3f')]]&&_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64['idField'],'value':_0x39d75e[_0x516c64['variableName']][_0x12c0('0x3d')]()});}else if(_0x516c64[_0x12c0('0x35')]===_0x12c0('0x40')&&_0x516c64[_0x12c0('0x41')]&&_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')]&&_0x516c64['idField']&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64['Variable'][_0x12c0('0x42')][_0x12c0('0x37')]()]&&_0x31af47[_0x12c0('0x19')]['push']({'id':_0x516c64[_0x12c0('0x39')],'value':_0x39d75e[_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')][_0x12c0('0x37')]()][_0x12c0('0x3d')]()});}});}return _0x31af47;}exports[_0x12c0('0x43')]=function(_0x5a3214,_0x2d8ecf,_0x2709c0,_0x53007d,_0x2aba7f,_0xdb1da5){var _0x47abfa,_0x31b94c;_0xdb1da5[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x1d')]);_0xdb1da5['serverUrl']=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x45')]);if(_0x2aba7f&&_0x2aba7f['monitor_format']){logger[_0x12c0('0xf')](_0x12c0('0x46'),_0x12c0('0x47'));_0x2d8ecf[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0xdb1da5[_0x12c0('0x45')],_0x2d8ecf[_0x12c0('0x4a')],md5(_0x2d8ecf[_0x12c0('0x4a')]));}else{_0x2d8ecf[_0x12c0('0x48')]='';}headers[_0x12c0('0x4b')]=getAuth(_0xdb1da5);return getUser(_0xdb1da5,_0x53007d[_0x12c0('0x23')])[_0x12c0('0x25')](function(_0x2a315f){_0x47abfa=_0x2a315f;logger[_0x12c0('0xf')]('The\x20User\x20ID\x20is:',_0x47abfa['id']);return getEndUser(_0xdb1da5,_0x2d8ecf[_0x12c0('0x12')],_0x2d8ecf[_0x12c0('0x4c')]);})[_0x12c0('0x25')](function(_0x25523a){_0x31b94c=_0x25523a;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x31b94c['id']);return getTicket(_0xdb1da5,_0x47abfa,_0x31b94c,_0x2709c0,_0x2d8ecf);})['then'](function(_0x596dcc){if(_0x596dcc&&_0x596dcc['id']){logger['info'](_0x12c0('0x1e'));logger['info'](_0x12c0('0x4e'),_0x596dcc['id']);logger[_0x12c0('0xf')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x53007d[_0x12c0('0x42')]),'trigger:browser:url',{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0xdb1da5['remoteUri'],_0x596dcc['id'])});}})[_0x12c0('0x50')](function(_0x21dbc6){logger[_0x12c0('0x51')](_0x12c0('0x46'),JSON[_0x12c0('0x52')](_0x21dbc6));});};exports[_0x12c0('0x53')]=function(_0x809f40,_0x3e127e,_0xe50c3e,_0x1a5295,_0x415912,_0x20b905,_0x4497f4){var _0x4f2fa8,_0x524e84;_0x20b905[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x1d')]);_0x20b905[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x45')]);if(_0x4497f4&&_0x4497f4[_0x12c0('0x54')]&&_0x4497f4['recordingFormat']!==_0x12c0('0x55')){logger['info'](_0x12c0('0x56'),_0x12c0('0x47'));_0x3e127e[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0x20b905['serverUrl'],_0x3e127e[_0x12c0('0x4a')],md5(_0x3e127e[_0x12c0('0x4a')]));}headers['Authorization']=getAuth(_0x20b905);return getUser(_0x20b905,_0x1a5295['email'])[_0x12c0('0x25')](function(_0x3f5063){_0x4f2fa8=_0x3f5063;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0x4f2fa8['id']);return getEndUser(_0x20b905,_0x3e127e['destcalleridname'],_0x3e127e['destcalleridnum']);})[_0x12c0('0x25')](function(_0x193c4d){_0x524e84=_0x193c4d;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x524e84['id']);return getTicket(_0x20b905,_0x4f2fa8,_0x524e84,_0xe50c3e,_0x3e127e);})[_0x12c0('0x25')](function(_0x26cc9f){if(_0x26cc9f&&_0x26cc9f['id']){logger['info'](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x26cc9f['id']);logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x12c0('0x1c')]('user:%s',_0x1a5295[_0x12c0('0x42')]),_0x12c0('0x58'),{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0x20b905[_0x12c0('0x1d')],_0x26cc9f['id'])});}})[_0x12c0('0x50')](function(_0x23f8b3){logger[_0x12c0('0x51')](_0x12c0('0x56'),JSON[_0x12c0('0x52')](_0x23f8b3));});};exports[_0x12c0('0x59')]=function(_0x458e5f,_0x11627c,_0x1994b4,_0x7cad53,_0x245dc8,_0x30a362){var _0xc21361,_0x359955;_0x30a362[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x1d')]);_0x30a362[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x45')]);if(_0x245dc8&&_0x245dc8[_0x12c0('0x5a')]){logger[_0x12c0('0xf')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',_0x12c0('0x47'));_0x11627c['recordingURL']=util['format'](_0x12c0('0x49'),_0x30a362[_0x12c0('0x45')],_0x11627c[_0x12c0('0x4a')],md5(_0x11627c[_0x12c0('0x4a')]));}else{_0x11627c['recordingURL']='';}headers[_0x12c0('0x4b')]=getAuth(_0x30a362);return getUser(_0x30a362,'')['then'](function(_0x2dc651){_0xc21361=_0x2dc651;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0xc21361['id']);return getEndUser(_0x30a362,_0x11627c['calleridname'],_0x11627c['calleridnum']);})[_0x12c0('0x25')](function(_0x2effce){_0x359955=_0x2effce;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x359955['id']);return getTicket(_0x30a362,_0xc21361,_0x359955,_0x1994b4,_0x11627c);})[_0x12c0('0x25')](function(_0x3c4d65){if(_0x3c4d65){logger[_0x12c0('0xf')](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x3c4d65['id']);}})['catch'](function(_0x5788ac){logger[_0x12c0('0x51')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',JSON[_0x12c0('0x52')](_0x5788ac));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff