// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x5ceb=['Descriptions','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','POST','Ticket\x20created!','validateEmail','%s/api/v2/agents','remoteUri','then','length','Agent\x20found!','find','contact','email','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','base64','debug','[HTTP]','stringify','GET','forEach','includes','string','picklist','type','nameField','toLowerCase','content','idField','customField','toString','variable','variableName','Variable','push','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','uniqueid','Authorization','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','outbound','recordingFormat','none','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','destcalleridname','[OUTBOUND]','unmanaged','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','error','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','getString'];(function(_0x12f1f7,_0x17a67e){var _0x2ed954=function(_0x3aa63a){while(--_0x3aa63a){_0x12f1f7['push'](_0x12f1f7['shift']());}};_0x2ed954(++_0x17a67e);}(_0x5ceb,0x1c2));var _0xb5ce=function(_0x46698a,_0x8de1e4){_0x46698a=_0x46698a-0x0;var _0x356db0=_0x5ceb[_0x46698a];return _0x356db0;};'use strict';var _=require('lodash');var rp=require(_0xb5ce('0x0'));var md5=require(_0xb5ce('0x1'));var util=require(_0xb5ce('0x2'));var Redis=require(_0xb5ce('0x3'));var intUtil=require(_0xb5ce('0x4'));var config=require(_0xb5ce('0x5'));var logger=require(_0xb5ce('0x6'))('freshdesk');config[_0xb5ce('0x7')]=_[_0xb5ce('0x8')](config[_0xb5ce('0x7')],{'host':_0xb5ce('0x9'),'port':0x18eb});var io=require(_0xb5ce('0xa'))(new Redis(config[_0xb5ce('0x7')]));var headers={'Content-Type':_0xb5ce('0xb'),'Accept':_0xb5ce('0xb')};function emit(_0x19d303,_0x31a2fc,_0x5e64bc){io['to'](_0x19d303)['emit'](_0x31a2fc,_0x5e64bc);}function getTicket(_0x5249cc,_0x5c1f83,_0x47b6bb,_0x239c8e,_0x4bf6d0){logger[_0xb5ce('0xc')](_0xb5ce('0xd'));var _0x4041cf=_['merge']({'responder_id':_0x5c1f83['id'],'requester_id':_0x47b6bb['id'],'name':util[_0xb5ce('0xe')](_0xb5ce('0xf'),_0x4bf6d0[_0xb5ce('0x10')]),'phone':_0x4bf6d0[_0xb5ce('0x11')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x239c8e[_0xb5ce('0x12')],_0x4bf6d0,'\x20'),'description':intUtil[_0xb5ce('0x13')](_0x239c8e[_0xb5ce('0x14')],_0x4bf6d0,'<br>'),'tags':getTags(_0x239c8e['Tags'],_0xb5ce('0x15'))},getCustomFields(_0x239c8e[_0xb5ce('0x16')],_0x4bf6d0));_0x4041cf['custom_fields']=_[_0xb5ce('0x17')](_[_0xb5ce('0x18')](_0x4041cf[_0xb5ce('0x19')],'id'),_0xb5ce('0x1a'));return request({'uri':util[_0xb5ce('0xe')](_0xb5ce('0x1b'),_0x5249cc['remoteUri']),'method':_0xb5ce('0x1c'),'body':_0x4041cf})['then'](function(_0xbca53c){logger[_0xb5ce('0xc')](_0xb5ce('0x1d'));return _0xbca53c;});}function getUser(_0x387f09,_0x3b2cb8){if(intUtil[_0xb5ce('0x1e')](_0x3b2cb8)){return request({'uri':util['format'](_0xb5ce('0x1f'),_0x387f09[_0xb5ce('0x20')]),'qs':{'email':_0x3b2cb8}})[_0xb5ce('0x21')](function(_0xc4cb5d){if(_0xc4cb5d[_0xb5ce('0x22')]){logger[_0xb5ce('0xc')](_0xb5ce('0x23'));return _[_0xb5ce('0x24')](_0xc4cb5d,function(_0x2a20c2){return _0x2a20c2[_0xb5ce('0x25')][_0xb5ce('0x26')]===_0x3b2cb8;});}else{logger[_0xb5ce('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xb5ce('0xe')](_0xb5ce('0x27'),_0x387f09[_0xb5ce('0x20')])})[_0xb5ce('0x21')](function(_0x487568){logger['info'](_0xb5ce('0x28'));return _0x487568;});}});}else{logger[_0xb5ce('0xc')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xb5ce('0xe')](_0xb5ce('0x27'),_0x387f09[_0xb5ce('0x20')])})['then'](function(_0x15d999){logger[_0xb5ce('0xc')](_0xb5ce('0x28'));return _0x15d999;});}}function getEndUser(_0x910619,_0x40b3ef,_0x599859){logger['info'](_0xb5ce('0x29'),_0x599859);return request({'uri':util[_0xb5ce('0xe')](_0xb5ce('0x2a'),_0x910619['remoteUri']),'qs':{'phone':_0x599859}})[_0xb5ce('0x21')](function(_0x4fd1b6){if(_0x4fd1b6[_0xb5ce('0x22')]){logger[_0xb5ce('0xc')](_0xb5ce('0x2b'));return _[_0xb5ce('0x24')](_0x4fd1b6,{'phone':_0x599859});}else{logger[_0xb5ce('0xc')](_0xb5ce('0x2c'));return request({'uri':util['format'](_0xb5ce('0x2a'),_0x910619[_0xb5ce('0x20')]),'method':'POST','body':{'name':_0x40b3ef,'phone':_0x599859}})['then'](function(_0x43d134){logger[_0xb5ce('0xc')](_0xb5ce('0x2d'));return _0x43d134;});}});}function getAuth(_0xd3874f){return util[_0xb5ce('0xe')](_0xb5ce('0x2e'),new Buffer(_0xd3874f['apiKey']+':X')['toString'](_0xb5ce('0x2f')));}function request(_0x579254){logger[_0xb5ce('0x30')](_0xb5ce('0x31'),JSON[_0xb5ce('0x32')](_0x579254));return rp(_[_0xb5ce('0x8')](_0x579254,{'method':_0xb5ce('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x8e8522,_0x2698df){var _0x20d360=[];if(_0x8e8522&&_0x8e8522['length']>0x0){_0x20d360=_['map'](_0x8e8522,_0x2698df);}return _0x20d360;}function getCustomFields(_0x11d9c8,_0x2d9ec4){var _0x24812e=[];var _0x1e1fe9={'custom_fields':[]};if(_0x11d9c8[_0xb5ce('0x22')]>0x0){_[_0xb5ce('0x34')](_0x11d9c8,function(_0x4b8c32){if(_[_0xb5ce('0x35')]([_0xb5ce('0x36'),_0xb5ce('0x37')],_0x4b8c32[_0xb5ce('0x38')])&&_0x4b8c32[_0xb5ce('0x39')]&&!_0x4b8c32['customField']){_0x1e1fe9[_0x4b8c32[_0xb5ce('0x39')][_0xb5ce('0x3a')]()]=_0x4b8c32[_0xb5ce('0x3b')]['toString']();}else if(_[_0xb5ce('0x35')]([_0xb5ce('0x36'),_0xb5ce('0x37')],_0x4b8c32[_0xb5ce('0x38')])&&_0x4b8c32[_0xb5ce('0x3c')]&&_0x4b8c32[_0xb5ce('0x3d')]){_0x1e1fe9[_0xb5ce('0x19')]['push']({'id':_0x4b8c32[_0xb5ce('0x3c')],'value':_0x4b8c32[_0xb5ce('0x3b')][_0xb5ce('0x3e')]()});}else if(_0x4b8c32['type']===_0xb5ce('0x3f')&&_0x4b8c32['variableName']&&_0x4b8c32[_0xb5ce('0x3c')]&&_0x4b8c32[_0xb5ce('0x3d')]){_0x2d9ec4[_0x4b8c32[_0xb5ce('0x40')]]&&_0x1e1fe9[_0xb5ce('0x19')]['push']({'id':_0x4b8c32[_0xb5ce('0x3c')],'value':_0x2d9ec4[_0x4b8c32[_0xb5ce('0x40')]][_0xb5ce('0x3e')]()});}else if(_0x4b8c32[_0xb5ce('0x38')]==='customVariable'&&_0x4b8c32[_0xb5ce('0x41')]&&_0x4b8c32[_0xb5ce('0x41')]['name']&&_0x4b8c32['idField']&&_0x4b8c32['customField']){_0x2d9ec4[_0x4b8c32[_0xb5ce('0x41')][_0xb5ce('0x15')][_0xb5ce('0x3a')]()]&&_0x1e1fe9[_0xb5ce('0x19')][_0xb5ce('0x42')]({'id':_0x4b8c32[_0xb5ce('0x3c')],'value':_0x2d9ec4[_0x4b8c32[_0xb5ce('0x41')][_0xb5ce('0x15')][_0xb5ce('0x3a')]()][_0xb5ce('0x3e')]()});}});}return _0x1e1fe9;}exports[_0xb5ce('0x43')]=function(_0x495867,_0x522c5a,_0xab0364,_0x3daf8f,_0x498281,_0x3a1390){var _0x3a9592,_0x3e6f09;_0x3a1390[_0xb5ce('0x20')]=intUtil[_0xb5ce('0x44')](_0x3a1390[_0xb5ce('0x20')]);_0x3a1390[_0xb5ce('0x45')]=intUtil['stripTrailingSlash'](_0x3a1390[_0xb5ce('0x45')]);if(_0x498281&&_0x498281[_0xb5ce('0x46')]){logger[_0xb5ce('0xc')](_0xb5ce('0x47'),'Recording\x20is\x20enabled!');_0x522c5a[_0xb5ce('0x48')]=util[_0xb5ce('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a1390['serverUrl'],_0x522c5a[_0xb5ce('0x49')],md5(_0x522c5a[_0xb5ce('0x49')]));}else{_0x522c5a[_0xb5ce('0x48')]='';}headers[_0xb5ce('0x4a')]=getAuth(_0x3a1390);return getUser(_0x3a1390,_0x3daf8f[_0xb5ce('0x26')])[_0xb5ce('0x21')](function(_0x2a7386){_0x3a9592=_0x2a7386;logger[_0xb5ce('0xc')]('The\x20User\x20ID\x20is:',_0x3a9592['id']);return getEndUser(_0x3a1390,_0x522c5a['calleridname'],_0x522c5a['calleridnum']);})[_0xb5ce('0x21')](function(_0xa0e397){_0x3e6f09=_0xa0e397;logger[_0xb5ce('0xc')](_0xb5ce('0x4b'),_0x3e6f09['id']);return getTicket(_0x3a1390,_0x3a9592,_0x3e6f09,_0xab0364,_0x522c5a);})[_0xb5ce('0x21')](function(_0xe4e806){if(_0xe4e806&&_0xe4e806['id']){logger[_0xb5ce('0xc')]('Ticket\x20created!');logger[_0xb5ce('0xc')](_0xb5ce('0x4c'),_0xe4e806['id']);logger[_0xb5ce('0xc')]('[QUEUE]',_0xb5ce('0x4d'));emit(util[_0xb5ce('0xe')](_0xb5ce('0x4e'),_0x3daf8f[_0xb5ce('0x15')]),_0xb5ce('0x4f'),{'uri':util[_0xb5ce('0xe')](_0xb5ce('0x50'),_0x3a1390['remoteUri'],_0xe4e806['id'])});}})[_0xb5ce('0x51')](function(_0x41cafd){logger['error'](_0xb5ce('0x47'),JSON[_0xb5ce('0x32')](_0x41cafd));});};exports[_0xb5ce('0x52')]=function(_0x59709d,_0x51edc0,_0x4b0fd8,_0x259dfd,_0x5dad1c,_0x187e5c,_0x17f6b3){var _0x38f9b8,_0x3c1deb;_0x187e5c[_0xb5ce('0x20')]=intUtil[_0xb5ce('0x44')](_0x187e5c[_0xb5ce('0x20')]);_0x187e5c[_0xb5ce('0x45')]=intUtil[_0xb5ce('0x44')](_0x187e5c['serverUrl']);if(_0x17f6b3&&_0x17f6b3[_0xb5ce('0x53')]&&_0x17f6b3[_0xb5ce('0x53')]!==_0xb5ce('0x54')){logger[_0xb5ce('0xc')]('[OUTBOUND]',_0xb5ce('0x55'));_0x51edc0[_0xb5ce('0x48')]=util[_0xb5ce('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x187e5c[_0xb5ce('0x45')],_0x51edc0[_0xb5ce('0x49')],md5(_0x51edc0[_0xb5ce('0x49')]));}headers[_0xb5ce('0x4a')]=getAuth(_0x187e5c);return getUser(_0x187e5c,_0x259dfd[_0xb5ce('0x26')])[_0xb5ce('0x21')](function(_0x341393){_0x38f9b8=_0x341393;logger[_0xb5ce('0xc')](_0xb5ce('0x56'),_0x38f9b8['id']);return getEndUser(_0x187e5c,_0x51edc0[_0xb5ce('0x57')],_0x51edc0['destcalleridnum']);})[_0xb5ce('0x21')](function(_0x4f43b3){_0x3c1deb=_0x4f43b3;logger[_0xb5ce('0xc')](_0xb5ce('0x4b'),_0x3c1deb['id']);return getTicket(_0x187e5c,_0x38f9b8,_0x3c1deb,_0x4b0fd8,_0x51edc0);})['then'](function(_0x459d48){if(_0x459d48&&_0x459d48['id']){logger[_0xb5ce('0xc')]('Ticket\x20created!');logger[_0xb5ce('0xc')](_0xb5ce('0x4c'),_0x459d48['id']);logger['info'](_0xb5ce('0x58'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb5ce('0xe')](_0xb5ce('0x4e'),_0x259dfd[_0xb5ce('0x15')]),_0xb5ce('0x4f'),{'uri':util[_0xb5ce('0xe')](_0xb5ce('0x50'),_0x187e5c[_0xb5ce('0x20')],_0x459d48['id'])});}})[_0xb5ce('0x51')](function(_0x51f438){logger['error']('[OUTBOUND]',JSON[_0xb5ce('0x32')](_0x51f438));});};exports[_0xb5ce('0x59')]=function(_0xc676ce,_0x324fe9,_0x52b530,_0x1ab586,_0x18a60b,_0x5026f6){var _0x2402d5,_0x534e7f;_0x5026f6[_0xb5ce('0x20')]=intUtil[_0xb5ce('0x44')](_0x5026f6[_0xb5ce('0x20')]);_0x5026f6[_0xb5ce('0x45')]=intUtil[_0xb5ce('0x44')](_0x5026f6['serverUrl']);if(_0x18a60b&&_0x18a60b[_0xb5ce('0x46')]){logger[_0xb5ce('0xc')]('['+_0x324fe9[_0xb5ce('0x5a')][_0xb5ce('0x5b')]()+']',_0xb5ce('0x55'));_0x324fe9['recordingURL']=util[_0xb5ce('0xe')](_0xb5ce('0x5c'),_0x5026f6[_0xb5ce('0x45')],_0x324fe9[_0xb5ce('0x49')],md5(_0x324fe9[_0xb5ce('0x49')]));}else{_0x324fe9[_0xb5ce('0x48')]='';}headers[_0xb5ce('0x4a')]=getAuth(_0x5026f6);return getUser(_0x5026f6,'')[_0xb5ce('0x21')](function(_0x47d4da){_0x2402d5=_0x47d4da;logger['info'](_0xb5ce('0x56'),_0x2402d5['id']);return getEndUser(_0x5026f6,_0x324fe9['calleridname'],_0x324fe9['calleridnum']);})['then'](function(_0x3af78b){_0x534e7f=_0x3af78b;logger[_0xb5ce('0xc')]('The\x20Enduser\x20ID\x20is:',_0x534e7f['id']);return getTicket(_0x5026f6,_0x2402d5,_0x534e7f,_0x52b530,_0x324fe9);})[_0xb5ce('0x21')](function(_0x1976d2){if(_0x1976d2){logger['info'](_0xb5ce('0x1d'));logger['info'](_0xb5ce('0x4c'),_0x1976d2['id']);}})[_0xb5ce('0x51')](function(_0xe400e2){logger[_0xb5ce('0x5d')]('['+_0x324fe9[_0xb5ce('0x5a')]['toUpperCase']()+']',JSON[_0xb5ce('0x32')](_0xe400e2));});};
\ No newline at end of file
+var _0x2c01=['Fields','custom_fields','mapValues','keyBy','format','remoteUri','Ticket\x20created!','validateEmail','length','Agent\x20found!','contact','email','%s/api/v2/agents/me','then','%s/api/v2/contacts','Enduser\x20found!','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','Basic\x20%s','apiKey','base64','[HTTP]','GET','map','forEach','includes','string','type','nameField','toLowerCase','picklist','idField','customField','push','content','toString','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/helpdesk/tickets/%d','catch','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','trigger:browser:url','unmanaged','monitor_format','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','Caller\x20-\x20%s','calleridname','getString','Subjects','Descriptions','<br>','Tags'];(function(_0x390cea,_0x43c078){var _0x14bf80=function(_0x196f3c){while(--_0x196f3c){_0x390cea['push'](_0x390cea['shift']());}};_0x14bf80(++_0x43c078);}(_0x2c01,0xff));var _0x12c0=function(_0x18c037,_0x26dbba){_0x18c037=_0x18c037-0x0;var _0x667212=_0x2c01[_0x18c037];return _0x667212;};'use strict';var _=require(_0x12c0('0x0'));var rp=require(_0x12c0('0x1'));var md5=require(_0x12c0('0x2'));var util=require(_0x12c0('0x3'));var Redis=require(_0x12c0('0x4'));var intUtil=require(_0x12c0('0x5'));var config=require(_0x12c0('0x6'));var logger=require(_0x12c0('0x7'))(_0x12c0('0x8'));config[_0x12c0('0x9')]=_[_0x12c0('0xa')](config[_0x12c0('0x9')],{'host':_0x12c0('0xb'),'port':0x18eb});var io=require(_0x12c0('0xc'))(new Redis(config[_0x12c0('0x9')]));var headers={'Content-Type':_0x12c0('0xd'),'Accept':_0x12c0('0xd')};function emit(_0x24c85f,_0x3cfdd7,_0x8afb17){io['to'](_0x24c85f)[_0x12c0('0xe')](_0x3cfdd7,_0x8afb17);}function getTicket(_0x93152b,_0x21f363,_0x354f,_0xc80a62,_0x31a90a){logger[_0x12c0('0xf')](_0x12c0('0x10'));var _0x29ad39=_['merge']({'responder_id':_0x21f363['id'],'requester_id':_0x354f['id'],'name':util['format'](_0x12c0('0x11'),_0x31a90a[_0x12c0('0x12')]),'phone':_0x31a90a['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x12c0('0x13')](_0xc80a62[_0x12c0('0x14')],_0x31a90a,'\x20'),'description':intUtil['getString'](_0xc80a62[_0x12c0('0x15')],_0x31a90a,_0x12c0('0x16')),'tags':getTags(_0xc80a62[_0x12c0('0x17')],'name')},getCustomFields(_0xc80a62[_0x12c0('0x18')],_0x31a90a));_0x29ad39[_0x12c0('0x19')]=_[_0x12c0('0x1a')](_[_0x12c0('0x1b')](_0x29ad39[_0x12c0('0x19')],'id'),'value');return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/tickets',_0x93152b[_0x12c0('0x1d')]),'method':'POST','body':_0x29ad39})['then'](function(_0x2c17f2){logger[_0x12c0('0xf')](_0x12c0('0x1e'));return _0x2c17f2;});}function getUser(_0x4e5786,_0x2b0645){if(intUtil[_0x12c0('0x1f')](_0x2b0645)){return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/agents',_0x4e5786[_0x12c0('0x1d')]),'qs':{'email':_0x2b0645}})['then'](function(_0x3512ff){if(_0x3512ff[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x21'));return _['find'](_0x3512ff,function(_0x8a035){return _0x8a035[_0x12c0('0x22')][_0x12c0('0x23')]===_0x2b0645;});}else{logger[_0x12c0('0xf')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x261d92){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x261d92;});}});}else{logger[_0x12c0('0xf')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x3feacf){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x3feacf;});}}function getEndUser(_0x3159f8,_0x5d66a2,_0x4fd91c){logger[_0x12c0('0xf')]('Searching\x20enduser\x20with\x20phone',_0x4fd91c);return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'qs':{'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x8ea144){if(_0x8ea144[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x27'));return _[_0x12c0('0x28')](_0x8ea144,{'phone':_0x4fd91c});}else{logger[_0x12c0('0xf')](_0x12c0('0x29'));return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'method':_0x12c0('0x2a'),'body':{'name':_0x5d66a2,'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x3c47f7){logger[_0x12c0('0xf')](_0x12c0('0x2b'));return _0x3c47f7;});}});}function getAuth(_0x18a706){return util[_0x12c0('0x1c')](_0x12c0('0x2c'),new Buffer(_0x18a706[_0x12c0('0x2d')]+':X')['toString'](_0x12c0('0x2e')));}function request(_0x31d86f){logger['debug'](_0x12c0('0x2f'),JSON['stringify'](_0x31d86f));return rp(_[_0x12c0('0xa')](_0x31d86f,{'method':_0x12c0('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x388170,_0x20434b){var _0x53cf06=[];if(_0x388170&&_0x388170['length']>0x0){_0x53cf06=_[_0x12c0('0x31')](_0x388170,_0x20434b);}return _0x53cf06;}function getCustomFields(_0x58bc08,_0x39d75e){var _0x3aa2ac=[];var _0x31af47={'custom_fields':[]};if(_0x58bc08[_0x12c0('0x20')]>0x0){_[_0x12c0('0x32')](_0x58bc08,function(_0x516c64){if(_[_0x12c0('0x33')]([_0x12c0('0x34'),'picklist'],_0x516c64[_0x12c0('0x35')])&&_0x516c64['nameField']&&!_0x516c64['customField']){_0x31af47[_0x516c64[_0x12c0('0x36')][_0x12c0('0x37')]()]=_0x516c64['content']['toString']();}else if(_[_0x12c0('0x33')]([_0x12c0('0x34'),_0x12c0('0x38')],_0x516c64[_0x12c0('0x35')])&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64[_0x12c0('0x39')],'value':_0x516c64[_0x12c0('0x3c')][_0x12c0('0x3d')]()});}else if(_0x516c64['type']===_0x12c0('0x3e')&&_0x516c64[_0x12c0('0x3f')]&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64[_0x12c0('0x3f')]]&&_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64['idField'],'value':_0x39d75e[_0x516c64['variableName']][_0x12c0('0x3d')]()});}else if(_0x516c64[_0x12c0('0x35')]===_0x12c0('0x40')&&_0x516c64[_0x12c0('0x41')]&&_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')]&&_0x516c64['idField']&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64['Variable'][_0x12c0('0x42')][_0x12c0('0x37')]()]&&_0x31af47[_0x12c0('0x19')]['push']({'id':_0x516c64[_0x12c0('0x39')],'value':_0x39d75e[_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')][_0x12c0('0x37')]()][_0x12c0('0x3d')]()});}});}return _0x31af47;}exports[_0x12c0('0x43')]=function(_0x5a3214,_0x2d8ecf,_0x2709c0,_0x53007d,_0x2aba7f,_0xdb1da5){var _0x47abfa,_0x31b94c;_0xdb1da5[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x1d')]);_0xdb1da5['serverUrl']=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x45')]);if(_0x2aba7f&&_0x2aba7f['monitor_format']){logger[_0x12c0('0xf')](_0x12c0('0x46'),_0x12c0('0x47'));_0x2d8ecf[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0xdb1da5[_0x12c0('0x45')],_0x2d8ecf[_0x12c0('0x4a')],md5(_0x2d8ecf[_0x12c0('0x4a')]));}else{_0x2d8ecf[_0x12c0('0x48')]='';}headers[_0x12c0('0x4b')]=getAuth(_0xdb1da5);return getUser(_0xdb1da5,_0x53007d[_0x12c0('0x23')])[_0x12c0('0x25')](function(_0x2a315f){_0x47abfa=_0x2a315f;logger[_0x12c0('0xf')]('The\x20User\x20ID\x20is:',_0x47abfa['id']);return getEndUser(_0xdb1da5,_0x2d8ecf[_0x12c0('0x12')],_0x2d8ecf[_0x12c0('0x4c')]);})[_0x12c0('0x25')](function(_0x25523a){_0x31b94c=_0x25523a;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x31b94c['id']);return getTicket(_0xdb1da5,_0x47abfa,_0x31b94c,_0x2709c0,_0x2d8ecf);})['then'](function(_0x596dcc){if(_0x596dcc&&_0x596dcc['id']){logger['info'](_0x12c0('0x1e'));logger['info'](_0x12c0('0x4e'),_0x596dcc['id']);logger[_0x12c0('0xf')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x53007d[_0x12c0('0x42')]),'trigger:browser:url',{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0xdb1da5['remoteUri'],_0x596dcc['id'])});}})[_0x12c0('0x50')](function(_0x21dbc6){logger[_0x12c0('0x51')](_0x12c0('0x46'),JSON[_0x12c0('0x52')](_0x21dbc6));});};exports[_0x12c0('0x53')]=function(_0x809f40,_0x3e127e,_0xe50c3e,_0x1a5295,_0x415912,_0x20b905,_0x4497f4){var _0x4f2fa8,_0x524e84;_0x20b905[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x1d')]);_0x20b905[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x45')]);if(_0x4497f4&&_0x4497f4[_0x12c0('0x54')]&&_0x4497f4['recordingFormat']!==_0x12c0('0x55')){logger['info'](_0x12c0('0x56'),_0x12c0('0x47'));_0x3e127e[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0x20b905['serverUrl'],_0x3e127e[_0x12c0('0x4a')],md5(_0x3e127e[_0x12c0('0x4a')]));}headers['Authorization']=getAuth(_0x20b905);return getUser(_0x20b905,_0x1a5295['email'])[_0x12c0('0x25')](function(_0x3f5063){_0x4f2fa8=_0x3f5063;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0x4f2fa8['id']);return getEndUser(_0x20b905,_0x3e127e['destcalleridname'],_0x3e127e['destcalleridnum']);})[_0x12c0('0x25')](function(_0x193c4d){_0x524e84=_0x193c4d;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x524e84['id']);return getTicket(_0x20b905,_0x4f2fa8,_0x524e84,_0xe50c3e,_0x3e127e);})[_0x12c0('0x25')](function(_0x26cc9f){if(_0x26cc9f&&_0x26cc9f['id']){logger['info'](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x26cc9f['id']);logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x12c0('0x1c')]('user:%s',_0x1a5295[_0x12c0('0x42')]),_0x12c0('0x58'),{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0x20b905[_0x12c0('0x1d')],_0x26cc9f['id'])});}})[_0x12c0('0x50')](function(_0x23f8b3){logger[_0x12c0('0x51')](_0x12c0('0x56'),JSON[_0x12c0('0x52')](_0x23f8b3));});};exports[_0x12c0('0x59')]=function(_0x458e5f,_0x11627c,_0x1994b4,_0x7cad53,_0x245dc8,_0x30a362){var _0xc21361,_0x359955;_0x30a362[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x1d')]);_0x30a362[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x45')]);if(_0x245dc8&&_0x245dc8[_0x12c0('0x5a')]){logger[_0x12c0('0xf')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',_0x12c0('0x47'));_0x11627c['recordingURL']=util['format'](_0x12c0('0x49'),_0x30a362[_0x12c0('0x45')],_0x11627c[_0x12c0('0x4a')],md5(_0x11627c[_0x12c0('0x4a')]));}else{_0x11627c['recordingURL']='';}headers[_0x12c0('0x4b')]=getAuth(_0x30a362);return getUser(_0x30a362,'')['then'](function(_0x2dc651){_0xc21361=_0x2dc651;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0xc21361['id']);return getEndUser(_0x30a362,_0x11627c['calleridname'],_0x11627c['calleridnum']);})[_0x12c0('0x25')](function(_0x2effce){_0x359955=_0x2effce;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x359955['id']);return getTicket(_0x30a362,_0xc21361,_0x359955,_0x1994b4,_0x11627c);})[_0x12c0('0x25')](function(_0x3c4d65){if(_0x3c4d65){logger[_0x12c0('0xf')](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x3c4d65['id']);}})['catch'](function(_0x5788ac){logger[_0x12c0('0x51')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',JSON[_0x12c0('0x52')](_0x5788ac));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff