Built motion from commit ffdca78c.|2.6.24
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index a019155..7fb331b 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x1972=['includes','string','customField','content','type','custom_fields','push','idField','variable','variableName','customVariable','Variable','toLowerCase','serverUrl','stripTrailingSlash','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','catch','error','outbound','recordingFormat','none','destcalleridname','destcalleridnum','[OUTBOUND]','%s/helpdesk/tickets/%d','unmanaged','monitor_format','lastevent','toUpperCase','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','merge','format','calleridname','calleridnum','getString','Subjects','Descriptions','Tags','name','Fields','%s/api/v2/tickets','remoteUri','POST','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','toString','base64','[HTTP]','stringify','GET','map','forEach'];(function(_0x28efa9,_0x2ea57b){var _0x39add7=function(_0x4220fc){while(--_0x4220fc){_0x28efa9['push'](_0x28efa9['shift']());}};_0x39add7(++_0x2ea57b);}(_0x1972,0x187));var _0x2197=function(_0x426393,_0x12640e){_0x426393=_0x426393-0x0;var _0x47549b=_0x1972[_0x426393];return _0x47549b;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0x2197('0x0'));var util=require('util');var Redis=require(_0x2197('0x1'));var intUtil=require(_0x2197('0x2'));var config=require(_0x2197('0x3'));var logger=require(_0x2197('0x4'))(_0x2197('0x5'));config[_0x2197('0x6')]=_[_0x2197('0x7')](config[_0x2197('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0x2197('0x8'))(new Redis(config[_0x2197('0x6')]));var headers={'Content-Type':'application/json','Accept':_0x2197('0x9')};function emit(_0x201c81,_0x10a0d2,_0x22fece){io['to'](_0x201c81)['emit'](_0x10a0d2,_0x22fece);}function getTicket(_0x2b3ad6,_0x567840,_0x13de3f,_0x3b2965,_0x36f00a){logger[_0x2197('0xa')](_0x2197('0xb'));var _0x3afc36=_[_0x2197('0xc')]({'responder_id':_0x567840['id'],'requester_id':_0x13de3f['id'],'name':util[_0x2197('0xd')]('Caller\x20-\x20%s',_0x36f00a[_0x2197('0xe')]),'phone':_0x36f00a[_0x2197('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x2197('0x10')](_0x3b2965[_0x2197('0x11')],_0x36f00a,'\x20'),'description':intUtil['getString'](_0x3b2965[_0x2197('0x12')],_0x36f00a,'<br>'),'tags':getTags(_0x3b2965[_0x2197('0x13')],_0x2197('0x14'))},getCustomFields(_0x3b2965[_0x2197('0x15')],_0x36f00a));_0x3afc36['custom_fields']=_['mapValues'](_['keyBy'](_0x3afc36['custom_fields'],'id'),'value');return request({'uri':util[_0x2197('0xd')](_0x2197('0x16'),_0x2b3ad6[_0x2197('0x17')]),'method':_0x2197('0x18'),'body':_0x3afc36})[_0x2197('0x19')](function(_0x2aab86){logger[_0x2197('0xa')](_0x2197('0x1a'));return _0x2aab86;});}function getUser(_0x518271,_0x239e20){if(intUtil[_0x2197('0x1b')](_0x239e20)){return request({'uri':util[_0x2197('0xd')](_0x2197('0x1c'),_0x518271[_0x2197('0x17')]),'qs':{'email':_0x239e20}})[_0x2197('0x19')](function(_0x143b94){if(_0x143b94[_0x2197('0x1d')]){logger['info'](_0x2197('0x1e'));return _[_0x2197('0x1f')](_0x143b94,function(_0x5ba1fa){return _0x5ba1fa[_0x2197('0x20')][_0x2197('0x21')]===_0x239e20;});}else{logger[_0x2197('0xa')](_0x2197('0x22'));return request({'uri':util['format'](_0x2197('0x23'),_0x518271[_0x2197('0x17')])})[_0x2197('0x19')](function(_0x3581c6){logger[_0x2197('0xa')](_0x2197('0x24'));return _0x3581c6;});}});}else{logger['info'](_0x2197('0x25'));return request({'uri':util[_0x2197('0xd')](_0x2197('0x23'),_0x518271[_0x2197('0x17')])})[_0x2197('0x19')](function(_0x48317c){logger['info']('Admin\x20account\x20selected.');return _0x48317c;});}}function getEndUser(_0x226c43,_0xc77b9f,_0x4c5c65){logger[_0x2197('0xa')]('Searching\x20enduser\x20with\x20phone',_0x4c5c65);return request({'uri':util['format'](_0x2197('0x26'),_0x226c43['remoteUri']),'qs':{'phone':_0x4c5c65}})[_0x2197('0x19')](function(_0x2ea13b){if(_0x2ea13b['length']){logger[_0x2197('0xa')](_0x2197('0x27'));return _['find'](_0x2ea13b,{'phone':_0x4c5c65});}else{logger[_0x2197('0xa')](_0x2197('0x28'));return request({'uri':util[_0x2197('0xd')](_0x2197('0x26'),_0x226c43[_0x2197('0x17')]),'method':_0x2197('0x18'),'body':{'name':_0xc77b9f,'phone':_0x4c5c65}})[_0x2197('0x19')](function(_0xc5262e){logger[_0x2197('0xa')](_0x2197('0x29'));return _0xc5262e;});}});}function getAuth(_0x1c7688){return util[_0x2197('0xd')]('Basic\x20%s',new Buffer(_0x1c7688['apiKey']+':X')[_0x2197('0x2a')](_0x2197('0x2b')));}function request(_0x35356a){logger['debug'](_0x2197('0x2c'),JSON[_0x2197('0x2d')](_0x35356a));return rp(_['defaults'](_0x35356a,{'method':_0x2197('0x2e'),'headers':headers,'json':!![]}));}function getTags(_0xa8fd69,_0x4f4b0b){var _0x587a54=[];if(_0xa8fd69&&_0xa8fd69['length']>0x0){_0x587a54=_[_0x2197('0x2f')](_0xa8fd69,_0x4f4b0b);}return _0x587a54;}function getCustomFields(_0x467a8e,_0x22eb87){var _0x850dbe=[];var _0x58531d={'custom_fields':[]};if(_0x467a8e['length']>0x0){_[_0x2197('0x30')](_0x467a8e,function(_0x504205){if(_[_0x2197('0x31')]([_0x2197('0x32'),'picklist'],_0x504205['type'])&&_0x504205['nameField']&&!_0x504205[_0x2197('0x33')]){_0x58531d[_0x504205['nameField']['toLowerCase']()]=_0x504205[_0x2197('0x34')][_0x2197('0x2a')]();}else if(_[_0x2197('0x31')](['string','picklist'],_0x504205[_0x2197('0x35')])&&_0x504205['idField']&&_0x504205[_0x2197('0x33')]){_0x58531d[_0x2197('0x36')][_0x2197('0x37')]({'id':_0x504205[_0x2197('0x38')],'value':_0x504205['content']['toString']()});}else if(_0x504205[_0x2197('0x35')]===_0x2197('0x39')&&_0x504205[_0x2197('0x3a')]&&_0x504205[_0x2197('0x38')]&&_0x504205['customField']){_0x22eb87[_0x504205[_0x2197('0x3a')]]&&_0x58531d['custom_fields'][_0x2197('0x37')]({'id':_0x504205[_0x2197('0x38')],'value':_0x22eb87[_0x504205[_0x2197('0x3a')]][_0x2197('0x2a')]()});}else if(_0x504205['type']===_0x2197('0x3b')&&_0x504205[_0x2197('0x3c')]&&_0x504205[_0x2197('0x3c')][_0x2197('0x14')]&&_0x504205[_0x2197('0x38')]&&_0x504205[_0x2197('0x33')]){_0x22eb87[_0x504205['Variable'][_0x2197('0x14')][_0x2197('0x3d')]()]&&_0x58531d[_0x2197('0x36')][_0x2197('0x37')]({'id':_0x504205[_0x2197('0x38')],'value':_0x22eb87[_0x504205[_0x2197('0x3c')][_0x2197('0x14')]['toLowerCase']()][_0x2197('0x2a')]()});}});}return _0x58531d;}exports['queue']=function(_0x57adef,_0x1423e9,_0x141cdf,_0x536dc0,_0x386ce6,_0x2d3ed1){var _0xa818ac,_0x242794;_0x2d3ed1[_0x2197('0x17')]=intUtil['stripTrailingSlash'](_0x2d3ed1[_0x2197('0x17')]);_0x2d3ed1[_0x2197('0x3e')]=intUtil[_0x2197('0x3f')](_0x2d3ed1[_0x2197('0x3e')]);if(_0x386ce6&&_0x386ce6['monitor_format']){logger[_0x2197('0xa')](_0x2197('0x40'),_0x2197('0x41'));_0x1423e9['recordingURL']=util[_0x2197('0xd')](_0x2197('0x42'),_0x2d3ed1[_0x2197('0x3e')],_0x1423e9[_0x2197('0x43')],md5(_0x1423e9['uniqueid']));}else{_0x1423e9[_0x2197('0x44')]='';}headers[_0x2197('0x45')]=getAuth(_0x2d3ed1);return getUser(_0x2d3ed1,_0x536dc0[_0x2197('0x21')])['then'](function(_0x37a023){_0xa818ac=_0x37a023;logger[_0x2197('0xa')](_0x2197('0x46'),_0xa818ac['id']);return getEndUser(_0x2d3ed1,_0x1423e9['calleridname'],_0x1423e9[_0x2197('0xf')]);})['then'](function(_0x1dec54){_0x242794=_0x1dec54;logger[_0x2197('0xa')](_0x2197('0x47'),_0x242794['id']);return getTicket(_0x2d3ed1,_0xa818ac,_0x242794,_0x141cdf,_0x1423e9);})[_0x2197('0x19')](function(_0x44cac7){if(_0x44cac7&&_0x44cac7['id']){logger[_0x2197('0xa')](_0x2197('0x1a'));logger[_0x2197('0xa')]('The\x20Ticket\x20ID\x20is:',_0x44cac7['id']);logger[_0x2197('0xa')]('[QUEUE]',_0x2197('0x48'));emit(util[_0x2197('0xd')](_0x2197('0x49'),_0x536dc0[_0x2197('0x14')]),_0x2197('0x4a'),{'uri':util[_0x2197('0xd')]('%s/helpdesk/tickets/%d',_0x2d3ed1[_0x2197('0x17')],_0x44cac7['id'])});}})[_0x2197('0x4b')](function(_0x36c3b3){logger[_0x2197('0x4c')](_0x2197('0x40'),JSON[_0x2197('0x2d')](_0x36c3b3));});};exports[_0x2197('0x4d')]=function(_0x4ce587,_0x41cee8,_0x49cdc0,_0x3941fb,_0x501288,_0x1b50e6,_0x3a5ff7){var _0x4fd9ba,_0x2569ba;_0x1b50e6[_0x2197('0x17')]=intUtil[_0x2197('0x3f')](_0x1b50e6[_0x2197('0x17')]);_0x1b50e6['serverUrl']=intUtil[_0x2197('0x3f')](_0x1b50e6['serverUrl']);if(_0x3a5ff7&&_0x3a5ff7[_0x2197('0x4e')]&&_0x3a5ff7['recordingFormat']!==_0x2197('0x4f')){logger[_0x2197('0xa')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x41cee8[_0x2197('0x44')]=util[_0x2197('0xd')](_0x2197('0x42'),_0x1b50e6[_0x2197('0x3e')],_0x41cee8[_0x2197('0x43')],md5(_0x41cee8[_0x2197('0x43')]));}headers[_0x2197('0x45')]=getAuth(_0x1b50e6);return getUser(_0x1b50e6,_0x3941fb[_0x2197('0x21')])['then'](function(_0x1a245f){_0x4fd9ba=_0x1a245f;logger[_0x2197('0xa')](_0x2197('0x46'),_0x4fd9ba['id']);return getEndUser(_0x1b50e6,_0x41cee8[_0x2197('0x50')],_0x41cee8[_0x2197('0x51')]);})[_0x2197('0x19')](function(_0x469b73){_0x2569ba=_0x469b73;logger['info'](_0x2197('0x47'),_0x2569ba['id']);return getTicket(_0x1b50e6,_0x4fd9ba,_0x2569ba,_0x49cdc0,_0x41cee8);})['then'](function(_0xb0753e){if(_0xb0753e&&_0xb0753e['id']){logger[_0x2197('0xa')](_0x2197('0x1a'));logger[_0x2197('0xa')]('The\x20Ticket\x20ID\x20is:',_0xb0753e['id']);logger[_0x2197('0xa')](_0x2197('0x52'),_0x2197('0x48'));emit(util[_0x2197('0xd')]('user:%s',_0x3941fb[_0x2197('0x14')]),_0x2197('0x4a'),{'uri':util['format'](_0x2197('0x53'),_0x1b50e6[_0x2197('0x17')],_0xb0753e['id'])});}})[_0x2197('0x4b')](function(_0x1dea2e){logger[_0x2197('0x4c')]('[OUTBOUND]',JSON[_0x2197('0x2d')](_0x1dea2e));});};exports[_0x2197('0x54')]=function(_0x356560,_0x5d0a9e,_0x3cf7d2,_0x582642,_0x42f234,_0x4f8a07){var _0x475ff5,_0xbe8bcd;_0x4f8a07[_0x2197('0x17')]=intUtil[_0x2197('0x3f')](_0x4f8a07[_0x2197('0x17')]);_0x4f8a07[_0x2197('0x3e')]=intUtil[_0x2197('0x3f')](_0x4f8a07[_0x2197('0x3e')]);if(_0x42f234&&_0x42f234[_0x2197('0x55')]){logger['info']('['+_0x5d0a9e[_0x2197('0x56')][_0x2197('0x57')]()+']',_0x2197('0x41'));_0x5d0a9e[_0x2197('0x44')]=util[_0x2197('0xd')](_0x2197('0x42'),_0x4f8a07[_0x2197('0x3e')],_0x5d0a9e['uniqueid'],md5(_0x5d0a9e[_0x2197('0x43')]));}else{_0x5d0a9e[_0x2197('0x44')]='';}headers[_0x2197('0x45')]=getAuth(_0x4f8a07);return getUser(_0x4f8a07,'')[_0x2197('0x19')](function(_0x2b27b7){_0x475ff5=_0x2b27b7;logger['info'](_0x2197('0x46'),_0x475ff5['id']);return getEndUser(_0x4f8a07,_0x5d0a9e[_0x2197('0xe')],_0x5d0a9e[_0x2197('0xf')]);})['then'](function(_0x1e03e5){_0xbe8bcd=_0x1e03e5;logger['info'](_0x2197('0x47'),_0xbe8bcd['id']);return getTicket(_0x4f8a07,_0x475ff5,_0xbe8bcd,_0x3cf7d2,_0x5d0a9e);})[_0x2197('0x19')](function(_0x78989){if(_0x78989){logger[_0x2197('0xa')](_0x2197('0x1a'));logger[_0x2197('0xa')]('The\x20Ticket\x20ID\x20is:',_0x78989['id']);}})[_0x2197('0x4b')](function(_0x292c12){logger[_0x2197('0x4c')]('['+_0x5d0a9e[_0x2197('0x56')][_0x2197('0x57')]()+']',JSON[_0x2197('0x2d')](_0x292c12));});};
\ No newline at end of file
+var _0x2c01=['Fields','custom_fields','mapValues','keyBy','format','remoteUri','Ticket\x20created!','validateEmail','length','Agent\x20found!','contact','email','%s/api/v2/agents/me','then','%s/api/v2/contacts','Enduser\x20found!','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','Basic\x20%s','apiKey','base64','[HTTP]','GET','map','forEach','includes','string','type','nameField','toLowerCase','picklist','idField','customField','push','content','toString','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/helpdesk/tickets/%d','catch','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','trigger:browser:url','unmanaged','monitor_format','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','Caller\x20-\x20%s','calleridname','getString','Subjects','Descriptions','<br>','Tags'];(function(_0x390cea,_0x43c078){var _0x14bf80=function(_0x196f3c){while(--_0x196f3c){_0x390cea['push'](_0x390cea['shift']());}};_0x14bf80(++_0x43c078);}(_0x2c01,0xff));var _0x12c0=function(_0x18c037,_0x26dbba){_0x18c037=_0x18c037-0x0;var _0x667212=_0x2c01[_0x18c037];return _0x667212;};'use strict';var _=require(_0x12c0('0x0'));var rp=require(_0x12c0('0x1'));var md5=require(_0x12c0('0x2'));var util=require(_0x12c0('0x3'));var Redis=require(_0x12c0('0x4'));var intUtil=require(_0x12c0('0x5'));var config=require(_0x12c0('0x6'));var logger=require(_0x12c0('0x7'))(_0x12c0('0x8'));config[_0x12c0('0x9')]=_[_0x12c0('0xa')](config[_0x12c0('0x9')],{'host':_0x12c0('0xb'),'port':0x18eb});var io=require(_0x12c0('0xc'))(new Redis(config[_0x12c0('0x9')]));var headers={'Content-Type':_0x12c0('0xd'),'Accept':_0x12c0('0xd')};function emit(_0x24c85f,_0x3cfdd7,_0x8afb17){io['to'](_0x24c85f)[_0x12c0('0xe')](_0x3cfdd7,_0x8afb17);}function getTicket(_0x93152b,_0x21f363,_0x354f,_0xc80a62,_0x31a90a){logger[_0x12c0('0xf')](_0x12c0('0x10'));var _0x29ad39=_['merge']({'responder_id':_0x21f363['id'],'requester_id':_0x354f['id'],'name':util['format'](_0x12c0('0x11'),_0x31a90a[_0x12c0('0x12')]),'phone':_0x31a90a['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x12c0('0x13')](_0xc80a62[_0x12c0('0x14')],_0x31a90a,'\x20'),'description':intUtil['getString'](_0xc80a62[_0x12c0('0x15')],_0x31a90a,_0x12c0('0x16')),'tags':getTags(_0xc80a62[_0x12c0('0x17')],'name')},getCustomFields(_0xc80a62[_0x12c0('0x18')],_0x31a90a));_0x29ad39[_0x12c0('0x19')]=_[_0x12c0('0x1a')](_[_0x12c0('0x1b')](_0x29ad39[_0x12c0('0x19')],'id'),'value');return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/tickets',_0x93152b[_0x12c0('0x1d')]),'method':'POST','body':_0x29ad39})['then'](function(_0x2c17f2){logger[_0x12c0('0xf')](_0x12c0('0x1e'));return _0x2c17f2;});}function getUser(_0x4e5786,_0x2b0645){if(intUtil[_0x12c0('0x1f')](_0x2b0645)){return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/agents',_0x4e5786[_0x12c0('0x1d')]),'qs':{'email':_0x2b0645}})['then'](function(_0x3512ff){if(_0x3512ff[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x21'));return _['find'](_0x3512ff,function(_0x8a035){return _0x8a035[_0x12c0('0x22')][_0x12c0('0x23')]===_0x2b0645;});}else{logger[_0x12c0('0xf')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x261d92){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x261d92;});}});}else{logger[_0x12c0('0xf')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x3feacf){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x3feacf;});}}function getEndUser(_0x3159f8,_0x5d66a2,_0x4fd91c){logger[_0x12c0('0xf')]('Searching\x20enduser\x20with\x20phone',_0x4fd91c);return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'qs':{'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x8ea144){if(_0x8ea144[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x27'));return _[_0x12c0('0x28')](_0x8ea144,{'phone':_0x4fd91c});}else{logger[_0x12c0('0xf')](_0x12c0('0x29'));return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'method':_0x12c0('0x2a'),'body':{'name':_0x5d66a2,'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x3c47f7){logger[_0x12c0('0xf')](_0x12c0('0x2b'));return _0x3c47f7;});}});}function getAuth(_0x18a706){return util[_0x12c0('0x1c')](_0x12c0('0x2c'),new Buffer(_0x18a706[_0x12c0('0x2d')]+':X')['toString'](_0x12c0('0x2e')));}function request(_0x31d86f){logger['debug'](_0x12c0('0x2f'),JSON['stringify'](_0x31d86f));return rp(_[_0x12c0('0xa')](_0x31d86f,{'method':_0x12c0('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x388170,_0x20434b){var _0x53cf06=[];if(_0x388170&&_0x388170['length']>0x0){_0x53cf06=_[_0x12c0('0x31')](_0x388170,_0x20434b);}return _0x53cf06;}function getCustomFields(_0x58bc08,_0x39d75e){var _0x3aa2ac=[];var _0x31af47={'custom_fields':[]};if(_0x58bc08[_0x12c0('0x20')]>0x0){_[_0x12c0('0x32')](_0x58bc08,function(_0x516c64){if(_[_0x12c0('0x33')]([_0x12c0('0x34'),'picklist'],_0x516c64[_0x12c0('0x35')])&&_0x516c64['nameField']&&!_0x516c64['customField']){_0x31af47[_0x516c64[_0x12c0('0x36')][_0x12c0('0x37')]()]=_0x516c64['content']['toString']();}else if(_[_0x12c0('0x33')]([_0x12c0('0x34'),_0x12c0('0x38')],_0x516c64[_0x12c0('0x35')])&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64[_0x12c0('0x39')],'value':_0x516c64[_0x12c0('0x3c')][_0x12c0('0x3d')]()});}else if(_0x516c64['type']===_0x12c0('0x3e')&&_0x516c64[_0x12c0('0x3f')]&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64[_0x12c0('0x3f')]]&&_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64['idField'],'value':_0x39d75e[_0x516c64['variableName']][_0x12c0('0x3d')]()});}else if(_0x516c64[_0x12c0('0x35')]===_0x12c0('0x40')&&_0x516c64[_0x12c0('0x41')]&&_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')]&&_0x516c64['idField']&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64['Variable'][_0x12c0('0x42')][_0x12c0('0x37')]()]&&_0x31af47[_0x12c0('0x19')]['push']({'id':_0x516c64[_0x12c0('0x39')],'value':_0x39d75e[_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')][_0x12c0('0x37')]()][_0x12c0('0x3d')]()});}});}return _0x31af47;}exports[_0x12c0('0x43')]=function(_0x5a3214,_0x2d8ecf,_0x2709c0,_0x53007d,_0x2aba7f,_0xdb1da5){var _0x47abfa,_0x31b94c;_0xdb1da5[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x1d')]);_0xdb1da5['serverUrl']=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x45')]);if(_0x2aba7f&&_0x2aba7f['monitor_format']){logger[_0x12c0('0xf')](_0x12c0('0x46'),_0x12c0('0x47'));_0x2d8ecf[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0xdb1da5[_0x12c0('0x45')],_0x2d8ecf[_0x12c0('0x4a')],md5(_0x2d8ecf[_0x12c0('0x4a')]));}else{_0x2d8ecf[_0x12c0('0x48')]='';}headers[_0x12c0('0x4b')]=getAuth(_0xdb1da5);return getUser(_0xdb1da5,_0x53007d[_0x12c0('0x23')])[_0x12c0('0x25')](function(_0x2a315f){_0x47abfa=_0x2a315f;logger[_0x12c0('0xf')]('The\x20User\x20ID\x20is:',_0x47abfa['id']);return getEndUser(_0xdb1da5,_0x2d8ecf[_0x12c0('0x12')],_0x2d8ecf[_0x12c0('0x4c')]);})[_0x12c0('0x25')](function(_0x25523a){_0x31b94c=_0x25523a;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x31b94c['id']);return getTicket(_0xdb1da5,_0x47abfa,_0x31b94c,_0x2709c0,_0x2d8ecf);})['then'](function(_0x596dcc){if(_0x596dcc&&_0x596dcc['id']){logger['info'](_0x12c0('0x1e'));logger['info'](_0x12c0('0x4e'),_0x596dcc['id']);logger[_0x12c0('0xf')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x53007d[_0x12c0('0x42')]),'trigger:browser:url',{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0xdb1da5['remoteUri'],_0x596dcc['id'])});}})[_0x12c0('0x50')](function(_0x21dbc6){logger[_0x12c0('0x51')](_0x12c0('0x46'),JSON[_0x12c0('0x52')](_0x21dbc6));});};exports[_0x12c0('0x53')]=function(_0x809f40,_0x3e127e,_0xe50c3e,_0x1a5295,_0x415912,_0x20b905,_0x4497f4){var _0x4f2fa8,_0x524e84;_0x20b905[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x1d')]);_0x20b905[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x45')]);if(_0x4497f4&&_0x4497f4[_0x12c0('0x54')]&&_0x4497f4['recordingFormat']!==_0x12c0('0x55')){logger['info'](_0x12c0('0x56'),_0x12c0('0x47'));_0x3e127e[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0x20b905['serverUrl'],_0x3e127e[_0x12c0('0x4a')],md5(_0x3e127e[_0x12c0('0x4a')]));}headers['Authorization']=getAuth(_0x20b905);return getUser(_0x20b905,_0x1a5295['email'])[_0x12c0('0x25')](function(_0x3f5063){_0x4f2fa8=_0x3f5063;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0x4f2fa8['id']);return getEndUser(_0x20b905,_0x3e127e['destcalleridname'],_0x3e127e['destcalleridnum']);})[_0x12c0('0x25')](function(_0x193c4d){_0x524e84=_0x193c4d;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x524e84['id']);return getTicket(_0x20b905,_0x4f2fa8,_0x524e84,_0xe50c3e,_0x3e127e);})[_0x12c0('0x25')](function(_0x26cc9f){if(_0x26cc9f&&_0x26cc9f['id']){logger['info'](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x26cc9f['id']);logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x12c0('0x1c')]('user:%s',_0x1a5295[_0x12c0('0x42')]),_0x12c0('0x58'),{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0x20b905[_0x12c0('0x1d')],_0x26cc9f['id'])});}})[_0x12c0('0x50')](function(_0x23f8b3){logger[_0x12c0('0x51')](_0x12c0('0x56'),JSON[_0x12c0('0x52')](_0x23f8b3));});};exports[_0x12c0('0x59')]=function(_0x458e5f,_0x11627c,_0x1994b4,_0x7cad53,_0x245dc8,_0x30a362){var _0xc21361,_0x359955;_0x30a362[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x1d')]);_0x30a362[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x45')]);if(_0x245dc8&&_0x245dc8[_0x12c0('0x5a')]){logger[_0x12c0('0xf')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',_0x12c0('0x47'));_0x11627c['recordingURL']=util['format'](_0x12c0('0x49'),_0x30a362[_0x12c0('0x45')],_0x11627c[_0x12c0('0x4a')],md5(_0x11627c[_0x12c0('0x4a')]));}else{_0x11627c['recordingURL']='';}headers[_0x12c0('0x4b')]=getAuth(_0x30a362);return getUser(_0x30a362,'')['then'](function(_0x2dc651){_0xc21361=_0x2dc651;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0xc21361['id']);return getEndUser(_0x30a362,_0x11627c['calleridname'],_0x11627c['calleridnum']);})[_0x12c0('0x25')](function(_0x2effce){_0x359955=_0x2effce;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x359955['id']);return getTicket(_0x30a362,_0xc21361,_0x359955,_0x1994b4,_0x11627c);})[_0x12c0('0x25')](function(_0x3c4d65){if(_0x3c4d65){logger[_0x12c0('0xf')](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x3c4d65['id']);}})['catch'](function(_0x5788ac){logger[_0x12c0('0x51')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',JSON[_0x12c0('0x52')](_0x5788ac));});};
\ No newline at end of file