// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x5ac3=['serverUrl','uniqueid','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','outbound','recordingFormat','none','[OUTBOUND]','destcalleridnum','error','unmanaged','lastevent','toUpperCase','Recording\x20is\x20enabled!','Authorization','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','socket.io-emitter','application/json','emit','info','merge','format','Caller\x20-\x20%s','calleridnum','getString','Subjects','Descriptions','name','Fields','custom_fields','%s/api/v2/tickets','remoteUri','POST','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','Agent\x20found!','find','contact','email','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/api/v2/contacts','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','length','map','forEach','includes','string','picklist','type','nameField','customField','content','idField','push','variable','variableName','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s'];(function(_0x494d44,_0x4ef7b4){var _0x3e2c09=function(_0x1d833c){while(--_0x1d833c){_0x494d44['push'](_0x494d44['shift']());}};_0x3e2c09(++_0x4ef7b4);}(_0x5ac3,0xd1));var _0x35ac=function(_0x5a1cdb,_0x14a7dc){_0x5a1cdb=_0x5a1cdb-0x0;var _0x38ba47=_0x5ac3[_0x5a1cdb];return _0x38ba47;};'use strict';var _=require(_0x35ac('0x0'));var rp=require(_0x35ac('0x1'));var md5=require(_0x35ac('0x2'));var util=require(_0x35ac('0x3'));var Redis=require(_0x35ac('0x4'));var intUtil=require(_0x35ac('0x5'));var config=require(_0x35ac('0x6'));var logger=require(_0x35ac('0x7'))(_0x35ac('0x8'));config[_0x35ac('0x9')]=_[_0x35ac('0xa')](config[_0x35ac('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x35ac('0xb'))(new Redis(config[_0x35ac('0x9')]));var headers={'Content-Type':_0x35ac('0xc'),'Accept':_0x35ac('0xc')};function emit(_0x3c1f59,_0x1a6c7b,_0x20e61a){io['to'](_0x3c1f59)[_0x35ac('0xd')](_0x1a6c7b,_0x20e61a);}function getTicket(_0x3107ff,_0x18cd0b,_0x5e8b01,_0x14f021,_0x55b7b7){logger[_0x35ac('0xe')]('Creating\x20new\x20ticket...');var _0x220d92=_[_0x35ac('0xf')]({'responder_id':_0x18cd0b['id'],'requester_id':_0x5e8b01['id'],'name':util[_0x35ac('0x10')](_0x35ac('0x11'),_0x55b7b7['calleridname']),'phone':_0x55b7b7[_0x35ac('0x12')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x35ac('0x13')](_0x14f021[_0x35ac('0x14')],_0x55b7b7,'\x20'),'description':intUtil[_0x35ac('0x13')](_0x14f021[_0x35ac('0x15')],_0x55b7b7,'<br>'),'tags':getTags(_0x14f021['Tags'],_0x35ac('0x16'))},getCustomFields(_0x14f021[_0x35ac('0x17')],_0x55b7b7));_0x220d92[_0x35ac('0x18')]=_['mapValues'](_['keyBy'](_0x220d92['custom_fields'],'id'),'value');return request({'uri':util[_0x35ac('0x10')](_0x35ac('0x19'),_0x3107ff[_0x35ac('0x1a')]),'method':_0x35ac('0x1b'),'body':_0x220d92})[_0x35ac('0x1c')](function(_0x2d4665){logger[_0x35ac('0xe')](_0x35ac('0x1d'));return _0x2d4665;});}function getUser(_0x5361ec,_0x1bcece){if(intUtil[_0x35ac('0x1e')](_0x1bcece)){return request({'uri':util['format'](_0x35ac('0x1f'),_0x5361ec[_0x35ac('0x1a')]),'qs':{'email':_0x1bcece}})[_0x35ac('0x1c')](function(_0x41716b){if(_0x41716b['length']){logger[_0x35ac('0xe')](_0x35ac('0x20'));return _[_0x35ac('0x21')](_0x41716b,function(_0x1c5e54){return _0x1c5e54[_0x35ac('0x22')][_0x35ac('0x23')]===_0x1bcece;});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x35ac('0x10')]('%s/api/v2/agents/me',_0x5361ec[_0x35ac('0x1a')])})['then'](function(_0x3c11d2){logger[_0x35ac('0xe')](_0x35ac('0x24'));return _0x3c11d2;});}});}else{logger[_0x35ac('0xe')](_0x35ac('0x25'));return request({'uri':util[_0x35ac('0x10')](_0x35ac('0x26'),_0x5361ec[_0x35ac('0x1a')])})[_0x35ac('0x1c')](function(_0xe8345f){logger[_0x35ac('0xe')](_0x35ac('0x24'));return _0xe8345f;});}}function getEndUser(_0x22228c,_0x8d1608,_0x2d8d97){logger['info'](_0x35ac('0x27'),_0x2d8d97);return request({'uri':util['format']('%s/api/v2/contacts',_0x22228c[_0x35ac('0x1a')]),'qs':{'phone':_0x2d8d97}})[_0x35ac('0x1c')](function(_0x5aa300){if(_0x5aa300['length']){logger[_0x35ac('0xe')](_0x35ac('0x28'));return _[_0x35ac('0x21')](_0x5aa300,{'phone':_0x2d8d97});}else{logger[_0x35ac('0xe')](_0x35ac('0x29'));return request({'uri':util[_0x35ac('0x10')](_0x35ac('0x2a'),_0x22228c[_0x35ac('0x1a')]),'method':'POST','body':{'name':_0x8d1608,'phone':_0x2d8d97}})['then'](function(_0x15d905){logger['info'](_0x35ac('0x2b'));return _0x15d905;});}});}function getAuth(_0x3381df){return util[_0x35ac('0x10')](_0x35ac('0x2c'),new Buffer(_0x3381df[_0x35ac('0x2d')]+':X')[_0x35ac('0x2e')](_0x35ac('0x2f')));}function request(_0x7cd466){logger[_0x35ac('0x30')](_0x35ac('0x31'),JSON[_0x35ac('0x32')](_0x7cd466));return rp(_['defaults'](_0x7cd466,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x125862,_0x36f952){var _0x4b2e5b=[];if(_0x125862&&_0x125862[_0x35ac('0x33')]>0x0){_0x4b2e5b=_[_0x35ac('0x34')](_0x125862,_0x36f952);}return _0x4b2e5b;}function getCustomFields(_0x2d85bc,_0x5cfa5b){var _0x15c52d=[];var _0x50b90d={'custom_fields':[]};if(_0x2d85bc[_0x35ac('0x33')]>0x0){_[_0x35ac('0x35')](_0x2d85bc,function(_0x5b7ab8){if(_[_0x35ac('0x36')]([_0x35ac('0x37'),_0x35ac('0x38')],_0x5b7ab8[_0x35ac('0x39')])&&_0x5b7ab8[_0x35ac('0x3a')]&&!_0x5b7ab8[_0x35ac('0x3b')]){_0x50b90d[_0x5b7ab8[_0x35ac('0x3a')]['toLowerCase']()]=_0x5b7ab8[_0x35ac('0x3c')][_0x35ac('0x2e')]();}else if(_['includes']([_0x35ac('0x37'),_0x35ac('0x38')],_0x5b7ab8['type'])&&_0x5b7ab8[_0x35ac('0x3d')]&&_0x5b7ab8['customField']){_0x50b90d[_0x35ac('0x18')][_0x35ac('0x3e')]({'id':_0x5b7ab8[_0x35ac('0x3d')],'value':_0x5b7ab8['content'][_0x35ac('0x2e')]()});}else if(_0x5b7ab8[_0x35ac('0x39')]===_0x35ac('0x3f')&&_0x5b7ab8[_0x35ac('0x40')]&&_0x5b7ab8['idField']&&_0x5b7ab8[_0x35ac('0x3b')]){_0x5cfa5b[_0x5b7ab8[_0x35ac('0x40')]]&&_0x50b90d['custom_fields'][_0x35ac('0x3e')]({'id':_0x5b7ab8[_0x35ac('0x3d')],'value':_0x5cfa5b[_0x5b7ab8[_0x35ac('0x40')]][_0x35ac('0x2e')]()});}else if(_0x5b7ab8[_0x35ac('0x39')]===_0x35ac('0x41')&&_0x5b7ab8[_0x35ac('0x42')]&&_0x5b7ab8['Variable'][_0x35ac('0x16')]&&_0x5b7ab8[_0x35ac('0x3d')]&&_0x5b7ab8[_0x35ac('0x3b')]){_0x5cfa5b[_0x5b7ab8[_0x35ac('0x42')][_0x35ac('0x16')][_0x35ac('0x43')]()]&&_0x50b90d[_0x35ac('0x18')][_0x35ac('0x3e')]({'id':_0x5b7ab8[_0x35ac('0x3d')],'value':_0x5cfa5b[_0x5b7ab8[_0x35ac('0x42')][_0x35ac('0x16')][_0x35ac('0x43')]()][_0x35ac('0x2e')]()});}});}return _0x50b90d;}exports[_0x35ac('0x44')]=function(_0x3fd565,_0x5b1a30,_0x46ee43,_0x288e18,_0x5146ef,_0x4369ee){var _0x4673f1,_0xfc28c8;_0x4369ee['remoteUri']=intUtil[_0x35ac('0x45')](_0x4369ee[_0x35ac('0x1a')]);_0x4369ee['serverUrl']=intUtil[_0x35ac('0x45')](_0x4369ee['serverUrl']);if(_0x5146ef&&_0x5146ef['monitor_format']){logger[_0x35ac('0xe')](_0x35ac('0x46'),'Recording\x20is\x20enabled!');_0x5b1a30[_0x35ac('0x47')]=util['format'](_0x35ac('0x48'),_0x4369ee[_0x35ac('0x49')],_0x5b1a30[_0x35ac('0x4a')],md5(_0x5b1a30[_0x35ac('0x4a')]));}else{_0x5b1a30[_0x35ac('0x47')]='';}headers['Authorization']=getAuth(_0x4369ee);return getUser(_0x4369ee,_0x288e18[_0x35ac('0x23')])['then'](function(_0x5746f4){_0x4673f1=_0x5746f4;logger[_0x35ac('0xe')](_0x35ac('0x4b'),_0x4673f1['id']);return getEndUser(_0x4369ee,_0x5b1a30['calleridname'],_0x5b1a30[_0x35ac('0x12')]);})[_0x35ac('0x1c')](function(_0x53de5c){_0xfc28c8=_0x53de5c;logger[_0x35ac('0xe')](_0x35ac('0x4c'),_0xfc28c8['id']);return getTicket(_0x4369ee,_0x4673f1,_0xfc28c8,_0x46ee43,_0x5b1a30);})[_0x35ac('0x1c')](function(_0x441820){if(_0x441820&&_0x441820['id']){logger['info'](_0x35ac('0x1d'));logger[_0x35ac('0xe')](_0x35ac('0x4d'),_0x441820['id']);logger[_0x35ac('0xe')]('[QUEUE]',_0x35ac('0x4e'));emit(util['format'](_0x35ac('0x4f'),_0x288e18[_0x35ac('0x16')]),_0x35ac('0x50'),{'uri':util['format'](_0x35ac('0x51'),_0x4369ee[_0x35ac('0x1a')],_0x441820['id'])});}})[_0x35ac('0x52')](function(_0x104966){logger['error'](_0x35ac('0x46'),JSON[_0x35ac('0x32')](_0x104966));});};exports[_0x35ac('0x53')]=function(_0x184615,_0x153e60,_0x597f2e,_0x313104,_0x21deb3,_0x7cc449,_0x1570f3){var _0x2d0fe0,_0x187388;_0x7cc449['remoteUri']=intUtil[_0x35ac('0x45')](_0x7cc449[_0x35ac('0x1a')]);_0x7cc449['serverUrl']=intUtil[_0x35ac('0x45')](_0x7cc449[_0x35ac('0x49')]);if(_0x1570f3&&_0x1570f3[_0x35ac('0x54')]&&_0x1570f3[_0x35ac('0x54')]!==_0x35ac('0x55')){logger[_0x35ac('0xe')](_0x35ac('0x56'),'Recording\x20is\x20enabled!');_0x153e60[_0x35ac('0x47')]=util['format'](_0x35ac('0x48'),_0x7cc449[_0x35ac('0x49')],_0x153e60[_0x35ac('0x4a')],md5(_0x153e60['uniqueid']));}headers['Authorization']=getAuth(_0x7cc449);return getUser(_0x7cc449,_0x313104[_0x35ac('0x23')])[_0x35ac('0x1c')](function(_0x278582){_0x2d0fe0=_0x278582;logger[_0x35ac('0xe')](_0x35ac('0x4b'),_0x2d0fe0['id']);return getEndUser(_0x7cc449,_0x153e60['destcalleridname'],_0x153e60[_0x35ac('0x57')]);})['then'](function(_0x564f5b){_0x187388=_0x564f5b;logger['info'](_0x35ac('0x4c'),_0x187388['id']);return getTicket(_0x7cc449,_0x2d0fe0,_0x187388,_0x597f2e,_0x153e60);})[_0x35ac('0x1c')](function(_0x257bf0){if(_0x257bf0&&_0x257bf0['id']){logger[_0x35ac('0xe')]('Ticket\x20created!');logger[_0x35ac('0xe')](_0x35ac('0x4d'),_0x257bf0['id']);logger[_0x35ac('0xe')](_0x35ac('0x56'),_0x35ac('0x4e'));emit(util[_0x35ac('0x10')](_0x35ac('0x4f'),_0x313104['name']),_0x35ac('0x50'),{'uri':util[_0x35ac('0x10')](_0x35ac('0x51'),_0x7cc449[_0x35ac('0x1a')],_0x257bf0['id'])});}})[_0x35ac('0x52')](function(_0x51b1e4){logger[_0x35ac('0x58')]('[OUTBOUND]',JSON[_0x35ac('0x32')](_0x51b1e4));});};exports[_0x35ac('0x59')]=function(_0xa7a21,_0x2147d1,_0x5efa6a,_0x10ddb5,_0x1f4b24,_0x26acec){var _0x7bcedf,_0x548695;_0x26acec['remoteUri']=intUtil['stripTrailingSlash'](_0x26acec['remoteUri']);_0x26acec[_0x35ac('0x49')]=intUtil[_0x35ac('0x45')](_0x26acec[_0x35ac('0x49')]);if(_0x1f4b24&&_0x1f4b24['monitor_format']){logger[_0x35ac('0xe')]('['+_0x2147d1[_0x35ac('0x5a')][_0x35ac('0x5b')]()+']',_0x35ac('0x5c'));_0x2147d1['recordingURL']=util['format'](_0x35ac('0x48'),_0x26acec[_0x35ac('0x49')],_0x2147d1[_0x35ac('0x4a')],md5(_0x2147d1[_0x35ac('0x4a')]));}else{_0x2147d1[_0x35ac('0x47')]='';}headers[_0x35ac('0x5d')]=getAuth(_0x26acec);return getUser(_0x26acec,'')[_0x35ac('0x1c')](function(_0x3858c9){_0x7bcedf=_0x3858c9;logger['info'](_0x35ac('0x4b'),_0x7bcedf['id']);return getEndUser(_0x26acec,_0x2147d1['calleridname'],_0x2147d1[_0x35ac('0x12')]);})[_0x35ac('0x1c')](function(_0x339672){_0x548695=_0x339672;logger[_0x35ac('0xe')]('The\x20Enduser\x20ID\x20is:',_0x548695['id']);return getTicket(_0x26acec,_0x7bcedf,_0x548695,_0x5efa6a,_0x2147d1);})[_0x35ac('0x1c')](function(_0x413a8d){if(_0x413a8d){logger[_0x35ac('0xe')]('Ticket\x20created!');logger['info'](_0x35ac('0x4d'),_0x413a8d['id']);}})['catch'](function(_0x162ce7){logger[_0x35ac('0x58')]('['+_0x2147d1['lastevent']['toUpperCase']()+']',JSON['stringify'](_0x162ce7));});};
\ No newline at end of file
+var _0x2c01=['Fields','custom_fields','mapValues','keyBy','format','remoteUri','Ticket\x20created!','validateEmail','length','Agent\x20found!','contact','email','%s/api/v2/agents/me','then','%s/api/v2/contacts','Enduser\x20found!','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','Basic\x20%s','apiKey','base64','[HTTP]','GET','map','forEach','includes','string','type','nameField','toLowerCase','picklist','idField','customField','push','content','toString','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/helpdesk/tickets/%d','catch','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','trigger:browser:url','unmanaged','monitor_format','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','Caller\x20-\x20%s','calleridname','getString','Subjects','Descriptions','<br>','Tags'];(function(_0x390cea,_0x43c078){var _0x14bf80=function(_0x196f3c){while(--_0x196f3c){_0x390cea['push'](_0x390cea['shift']());}};_0x14bf80(++_0x43c078);}(_0x2c01,0xff));var _0x12c0=function(_0x18c037,_0x26dbba){_0x18c037=_0x18c037-0x0;var _0x667212=_0x2c01[_0x18c037];return _0x667212;};'use strict';var _=require(_0x12c0('0x0'));var rp=require(_0x12c0('0x1'));var md5=require(_0x12c0('0x2'));var util=require(_0x12c0('0x3'));var Redis=require(_0x12c0('0x4'));var intUtil=require(_0x12c0('0x5'));var config=require(_0x12c0('0x6'));var logger=require(_0x12c0('0x7'))(_0x12c0('0x8'));config[_0x12c0('0x9')]=_[_0x12c0('0xa')](config[_0x12c0('0x9')],{'host':_0x12c0('0xb'),'port':0x18eb});var io=require(_0x12c0('0xc'))(new Redis(config[_0x12c0('0x9')]));var headers={'Content-Type':_0x12c0('0xd'),'Accept':_0x12c0('0xd')};function emit(_0x24c85f,_0x3cfdd7,_0x8afb17){io['to'](_0x24c85f)[_0x12c0('0xe')](_0x3cfdd7,_0x8afb17);}function getTicket(_0x93152b,_0x21f363,_0x354f,_0xc80a62,_0x31a90a){logger[_0x12c0('0xf')](_0x12c0('0x10'));var _0x29ad39=_['merge']({'responder_id':_0x21f363['id'],'requester_id':_0x354f['id'],'name':util['format'](_0x12c0('0x11'),_0x31a90a[_0x12c0('0x12')]),'phone':_0x31a90a['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x12c0('0x13')](_0xc80a62[_0x12c0('0x14')],_0x31a90a,'\x20'),'description':intUtil['getString'](_0xc80a62[_0x12c0('0x15')],_0x31a90a,_0x12c0('0x16')),'tags':getTags(_0xc80a62[_0x12c0('0x17')],'name')},getCustomFields(_0xc80a62[_0x12c0('0x18')],_0x31a90a));_0x29ad39[_0x12c0('0x19')]=_[_0x12c0('0x1a')](_[_0x12c0('0x1b')](_0x29ad39[_0x12c0('0x19')],'id'),'value');return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/tickets',_0x93152b[_0x12c0('0x1d')]),'method':'POST','body':_0x29ad39})['then'](function(_0x2c17f2){logger[_0x12c0('0xf')](_0x12c0('0x1e'));return _0x2c17f2;});}function getUser(_0x4e5786,_0x2b0645){if(intUtil[_0x12c0('0x1f')](_0x2b0645)){return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/agents',_0x4e5786[_0x12c0('0x1d')]),'qs':{'email':_0x2b0645}})['then'](function(_0x3512ff){if(_0x3512ff[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x21'));return _['find'](_0x3512ff,function(_0x8a035){return _0x8a035[_0x12c0('0x22')][_0x12c0('0x23')]===_0x2b0645;});}else{logger[_0x12c0('0xf')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x261d92){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x261d92;});}});}else{logger[_0x12c0('0xf')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x3feacf){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x3feacf;});}}function getEndUser(_0x3159f8,_0x5d66a2,_0x4fd91c){logger[_0x12c0('0xf')]('Searching\x20enduser\x20with\x20phone',_0x4fd91c);return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'qs':{'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x8ea144){if(_0x8ea144[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x27'));return _[_0x12c0('0x28')](_0x8ea144,{'phone':_0x4fd91c});}else{logger[_0x12c0('0xf')](_0x12c0('0x29'));return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'method':_0x12c0('0x2a'),'body':{'name':_0x5d66a2,'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x3c47f7){logger[_0x12c0('0xf')](_0x12c0('0x2b'));return _0x3c47f7;});}});}function getAuth(_0x18a706){return util[_0x12c0('0x1c')](_0x12c0('0x2c'),new Buffer(_0x18a706[_0x12c0('0x2d')]+':X')['toString'](_0x12c0('0x2e')));}function request(_0x31d86f){logger['debug'](_0x12c0('0x2f'),JSON['stringify'](_0x31d86f));return rp(_[_0x12c0('0xa')](_0x31d86f,{'method':_0x12c0('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x388170,_0x20434b){var _0x53cf06=[];if(_0x388170&&_0x388170['length']>0x0){_0x53cf06=_[_0x12c0('0x31')](_0x388170,_0x20434b);}return _0x53cf06;}function getCustomFields(_0x58bc08,_0x39d75e){var _0x3aa2ac=[];var _0x31af47={'custom_fields':[]};if(_0x58bc08[_0x12c0('0x20')]>0x0){_[_0x12c0('0x32')](_0x58bc08,function(_0x516c64){if(_[_0x12c0('0x33')]([_0x12c0('0x34'),'picklist'],_0x516c64[_0x12c0('0x35')])&&_0x516c64['nameField']&&!_0x516c64['customField']){_0x31af47[_0x516c64[_0x12c0('0x36')][_0x12c0('0x37')]()]=_0x516c64['content']['toString']();}else if(_[_0x12c0('0x33')]([_0x12c0('0x34'),_0x12c0('0x38')],_0x516c64[_0x12c0('0x35')])&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64[_0x12c0('0x39')],'value':_0x516c64[_0x12c0('0x3c')][_0x12c0('0x3d')]()});}else if(_0x516c64['type']===_0x12c0('0x3e')&&_0x516c64[_0x12c0('0x3f')]&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64[_0x12c0('0x3f')]]&&_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64['idField'],'value':_0x39d75e[_0x516c64['variableName']][_0x12c0('0x3d')]()});}else if(_0x516c64[_0x12c0('0x35')]===_0x12c0('0x40')&&_0x516c64[_0x12c0('0x41')]&&_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')]&&_0x516c64['idField']&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64['Variable'][_0x12c0('0x42')][_0x12c0('0x37')]()]&&_0x31af47[_0x12c0('0x19')]['push']({'id':_0x516c64[_0x12c0('0x39')],'value':_0x39d75e[_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')][_0x12c0('0x37')]()][_0x12c0('0x3d')]()});}});}return _0x31af47;}exports[_0x12c0('0x43')]=function(_0x5a3214,_0x2d8ecf,_0x2709c0,_0x53007d,_0x2aba7f,_0xdb1da5){var _0x47abfa,_0x31b94c;_0xdb1da5[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x1d')]);_0xdb1da5['serverUrl']=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x45')]);if(_0x2aba7f&&_0x2aba7f['monitor_format']){logger[_0x12c0('0xf')](_0x12c0('0x46'),_0x12c0('0x47'));_0x2d8ecf[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0xdb1da5[_0x12c0('0x45')],_0x2d8ecf[_0x12c0('0x4a')],md5(_0x2d8ecf[_0x12c0('0x4a')]));}else{_0x2d8ecf[_0x12c0('0x48')]='';}headers[_0x12c0('0x4b')]=getAuth(_0xdb1da5);return getUser(_0xdb1da5,_0x53007d[_0x12c0('0x23')])[_0x12c0('0x25')](function(_0x2a315f){_0x47abfa=_0x2a315f;logger[_0x12c0('0xf')]('The\x20User\x20ID\x20is:',_0x47abfa['id']);return getEndUser(_0xdb1da5,_0x2d8ecf[_0x12c0('0x12')],_0x2d8ecf[_0x12c0('0x4c')]);})[_0x12c0('0x25')](function(_0x25523a){_0x31b94c=_0x25523a;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x31b94c['id']);return getTicket(_0xdb1da5,_0x47abfa,_0x31b94c,_0x2709c0,_0x2d8ecf);})['then'](function(_0x596dcc){if(_0x596dcc&&_0x596dcc['id']){logger['info'](_0x12c0('0x1e'));logger['info'](_0x12c0('0x4e'),_0x596dcc['id']);logger[_0x12c0('0xf')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x53007d[_0x12c0('0x42')]),'trigger:browser:url',{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0xdb1da5['remoteUri'],_0x596dcc['id'])});}})[_0x12c0('0x50')](function(_0x21dbc6){logger[_0x12c0('0x51')](_0x12c0('0x46'),JSON[_0x12c0('0x52')](_0x21dbc6));});};exports[_0x12c0('0x53')]=function(_0x809f40,_0x3e127e,_0xe50c3e,_0x1a5295,_0x415912,_0x20b905,_0x4497f4){var _0x4f2fa8,_0x524e84;_0x20b905[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x1d')]);_0x20b905[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x45')]);if(_0x4497f4&&_0x4497f4[_0x12c0('0x54')]&&_0x4497f4['recordingFormat']!==_0x12c0('0x55')){logger['info'](_0x12c0('0x56'),_0x12c0('0x47'));_0x3e127e[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0x20b905['serverUrl'],_0x3e127e[_0x12c0('0x4a')],md5(_0x3e127e[_0x12c0('0x4a')]));}headers['Authorization']=getAuth(_0x20b905);return getUser(_0x20b905,_0x1a5295['email'])[_0x12c0('0x25')](function(_0x3f5063){_0x4f2fa8=_0x3f5063;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0x4f2fa8['id']);return getEndUser(_0x20b905,_0x3e127e['destcalleridname'],_0x3e127e['destcalleridnum']);})[_0x12c0('0x25')](function(_0x193c4d){_0x524e84=_0x193c4d;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x524e84['id']);return getTicket(_0x20b905,_0x4f2fa8,_0x524e84,_0xe50c3e,_0x3e127e);})[_0x12c0('0x25')](function(_0x26cc9f){if(_0x26cc9f&&_0x26cc9f['id']){logger['info'](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x26cc9f['id']);logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x12c0('0x1c')]('user:%s',_0x1a5295[_0x12c0('0x42')]),_0x12c0('0x58'),{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0x20b905[_0x12c0('0x1d')],_0x26cc9f['id'])});}})[_0x12c0('0x50')](function(_0x23f8b3){logger[_0x12c0('0x51')](_0x12c0('0x56'),JSON[_0x12c0('0x52')](_0x23f8b3));});};exports[_0x12c0('0x59')]=function(_0x458e5f,_0x11627c,_0x1994b4,_0x7cad53,_0x245dc8,_0x30a362){var _0xc21361,_0x359955;_0x30a362[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x1d')]);_0x30a362[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x45')]);if(_0x245dc8&&_0x245dc8[_0x12c0('0x5a')]){logger[_0x12c0('0xf')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',_0x12c0('0x47'));_0x11627c['recordingURL']=util['format'](_0x12c0('0x49'),_0x30a362[_0x12c0('0x45')],_0x11627c[_0x12c0('0x4a')],md5(_0x11627c[_0x12c0('0x4a')]));}else{_0x11627c['recordingURL']='';}headers[_0x12c0('0x4b')]=getAuth(_0x30a362);return getUser(_0x30a362,'')['then'](function(_0x2dc651){_0xc21361=_0x2dc651;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0xc21361['id']);return getEndUser(_0x30a362,_0x11627c['calleridname'],_0x11627c['calleridnum']);})[_0x12c0('0x25')](function(_0x2effce){_0x359955=_0x2effce;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x359955['id']);return getTicket(_0x30a362,_0xc21361,_0x359955,_0x1994b4,_0x11627c);})[_0x12c0('0x25')](function(_0x3c4d65){if(_0x3c4d65){logger[_0x12c0('0xf')](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x3c4d65['id']);}})['catch'](function(_0x5788ac){logger[_0x12c0('0x51')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',JSON[_0x12c0('0x52')](_0x5788ac));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff