Built motion from commit ffdca78c.|2.6.24
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index a92bc4c..7fb331b 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x86be=['uniqueid','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','catch','[QUEUE]','stringify','outbound','recordingFormat','none','[OUTBOUND]','Authorization','destcalleridname','destcalleridnum','%s/helpdesk/tickets/%d','error','lastevent','toUpperCase','lodash','md5','util','ioredis','../../../../config/environment','freshdesk','defaults','redis','localhost','socket.io-emitter','application/json','info','merge','format','Caller\x20-\x20%s','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','keyBy','custom_fields','%s/api/v2/tickets','remoteUri','POST','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/api/v2/contacts','Basic\x20%s','toString','base64','debug','[HTTP]','GET','map','forEach','picklist','type','nameField','content','includes','string','idField','customField','variable','variableName','push','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s'];(function(_0x609988,_0x507944){var _0x159984=function(_0x39d9ce){while(--_0x39d9ce){_0x609988['push'](_0x609988['shift']());}};_0x159984(++_0x507944);}(_0x86be,0xd0));var _0xe86b=function(_0x3481dc,_0x23c24b){_0x3481dc=_0x3481dc-0x0;var _0x1f2efa=_0x86be[_0x3481dc];return _0x1f2efa;};'use strict';var _=require(_0xe86b('0x0'));var rp=require('request-promise');var md5=require(_0xe86b('0x1'));var util=require(_0xe86b('0x2'));var Redis=require(_0xe86b('0x3'));var intUtil=require('./util');var config=require(_0xe86b('0x4'));var logger=require('../../../../config/logger')(_0xe86b('0x5'));config['redis']=_[_0xe86b('0x6')](config[_0xe86b('0x7')],{'host':_0xe86b('0x8'),'port':0x18eb});var io=require(_0xe86b('0x9'))(new Redis(config['redis']));var headers={'Content-Type':_0xe86b('0xa'),'Accept':'application/json'};function emit(_0x438009,_0xf9a47a,_0x18402e){io['to'](_0x438009)['emit'](_0xf9a47a,_0x18402e);}function getTicket(_0x5a5220,_0x4cd460,_0x452d87,_0x64b498,_0x42ae9d){logger[_0xe86b('0xb')]('Creating\x20new\x20ticket...');var _0x38ae03=_[_0xe86b('0xc')]({'responder_id':_0x4cd460['id'],'requester_id':_0x452d87['id'],'name':util[_0xe86b('0xd')](_0xe86b('0xe'),_0x42ae9d['calleridname']),'phone':_0x42ae9d[_0xe86b('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xe86b('0x10')](_0x64b498[_0xe86b('0x11')],_0x42ae9d,'\x20'),'description':intUtil[_0xe86b('0x10')](_0x64b498[_0xe86b('0x12')],_0x42ae9d,_0xe86b('0x13')),'tags':getTags(_0x64b498[_0xe86b('0x14')],_0xe86b('0x15'))},getCustomFields(_0x64b498['Fields'],_0x42ae9d));_0x38ae03['custom_fields']=_['mapValues'](_[_0xe86b('0x16')](_0x38ae03[_0xe86b('0x17')],'id'),'value');return request({'uri':util[_0xe86b('0xd')](_0xe86b('0x18'),_0x5a5220[_0xe86b('0x19')]),'method':_0xe86b('0x1a'),'body':_0x38ae03})[_0xe86b('0x1b')](function(_0xd845eb){logger[_0xe86b('0xb')](_0xe86b('0x1c'));return _0xd845eb;});}function getUser(_0x85eced,_0xae7916){if(intUtil[_0xe86b('0x1d')](_0xae7916)){return request({'uri':util['format'](_0xe86b('0x1e'),_0x85eced[_0xe86b('0x19')]),'qs':{'email':_0xae7916}})[_0xe86b('0x1b')](function(_0x493d5a){if(_0x493d5a[_0xe86b('0x1f')]){logger[_0xe86b('0xb')](_0xe86b('0x20'));return _['find'](_0x493d5a,function(_0x324625){return _0x324625[_0xe86b('0x21')][_0xe86b('0x22')]===_0xae7916;});}else{logger[_0xe86b('0xb')](_0xe86b('0x23'));return request({'uri':util['format'](_0xe86b('0x24'),_0x85eced[_0xe86b('0x19')])})[_0xe86b('0x1b')](function(_0x4de336){logger[_0xe86b('0xb')](_0xe86b('0x25'));return _0x4de336;});}});}else{logger[_0xe86b('0xb')](_0xe86b('0x26'));return request({'uri':util[_0xe86b('0xd')](_0xe86b('0x24'),_0x85eced[_0xe86b('0x19')])})[_0xe86b('0x1b')](function(_0x2fa583){logger[_0xe86b('0xb')](_0xe86b('0x25'));return _0x2fa583;});}}function getEndUser(_0x482f21,_0x429b8a,_0x57a54f){logger['info']('Searching\x20enduser\x20with\x20phone',_0x57a54f);return request({'uri':util[_0xe86b('0xd')]('%s/api/v2/contacts',_0x482f21[_0xe86b('0x19')]),'qs':{'phone':_0x57a54f}})[_0xe86b('0x1b')](function(_0x388f38){if(_0x388f38[_0xe86b('0x1f')]){logger[_0xe86b('0xb')](_0xe86b('0x27'));return _['find'](_0x388f38,{'phone':_0x57a54f});}else{logger[_0xe86b('0xb')](_0xe86b('0x28'));return request({'uri':util[_0xe86b('0xd')](_0xe86b('0x29'),_0x482f21[_0xe86b('0x19')]),'method':_0xe86b('0x1a'),'body':{'name':_0x429b8a,'phone':_0x57a54f}})['then'](function(_0x1c537b){logger[_0xe86b('0xb')]('Enduser\x20created.');return _0x1c537b;});}});}function getAuth(_0xfadda5){return util[_0xe86b('0xd')](_0xe86b('0x2a'),new Buffer(_0xfadda5['apiKey']+':X')[_0xe86b('0x2b')](_0xe86b('0x2c')));}function request(_0x3a1862){logger[_0xe86b('0x2d')](_0xe86b('0x2e'),JSON['stringify'](_0x3a1862));return rp(_['defaults'](_0x3a1862,{'method':_0xe86b('0x2f'),'headers':headers,'json':!![]}));}function getTags(_0x9a51d5,_0x226547){var _0x4b7fb5=[];if(_0x9a51d5&&_0x9a51d5[_0xe86b('0x1f')]>0x0){_0x4b7fb5=_[_0xe86b('0x30')](_0x9a51d5,_0x226547);}return _0x4b7fb5;}function getCustomFields(_0x5a55fa,_0x123015){var _0x26d0c2=[];var _0x33b7e7={'custom_fields':[]};if(_0x5a55fa[_0xe86b('0x1f')]>0x0){_[_0xe86b('0x31')](_0x5a55fa,function(_0x326503){if(_['includes'](['string',_0xe86b('0x32')],_0x326503[_0xe86b('0x33')])&&_0x326503[_0xe86b('0x34')]&&!_0x326503['customField']){_0x33b7e7[_0x326503['nameField']['toLowerCase']()]=_0x326503[_0xe86b('0x35')]['toString']();}else if(_[_0xe86b('0x36')]([_0xe86b('0x37'),_0xe86b('0x32')],_0x326503[_0xe86b('0x33')])&&_0x326503[_0xe86b('0x38')]&&_0x326503[_0xe86b('0x39')]){_0x33b7e7[_0xe86b('0x17')]['push']({'id':_0x326503['idField'],'value':_0x326503[_0xe86b('0x35')][_0xe86b('0x2b')]()});}else if(_0x326503[_0xe86b('0x33')]===_0xe86b('0x3a')&&_0x326503['variableName']&&_0x326503[_0xe86b('0x38')]&&_0x326503[_0xe86b('0x39')]){_0x123015[_0x326503[_0xe86b('0x3b')]]&&_0x33b7e7[_0xe86b('0x17')][_0xe86b('0x3c')]({'id':_0x326503[_0xe86b('0x38')],'value':_0x123015[_0x326503[_0xe86b('0x3b')]][_0xe86b('0x2b')]()});}else if(_0x326503[_0xe86b('0x33')]===_0xe86b('0x3d')&&_0x326503[_0xe86b('0x3e')]&&_0x326503[_0xe86b('0x3e')][_0xe86b('0x15')]&&_0x326503[_0xe86b('0x38')]&&_0x326503[_0xe86b('0x39')]){_0x123015[_0x326503['Variable'][_0xe86b('0x15')][_0xe86b('0x3f')]()]&&_0x33b7e7[_0xe86b('0x17')][_0xe86b('0x3c')]({'id':_0x326503['idField'],'value':_0x123015[_0x326503[_0xe86b('0x3e')][_0xe86b('0x15')][_0xe86b('0x3f')]()][_0xe86b('0x2b')]()});}});}return _0x33b7e7;}exports[_0xe86b('0x40')]=function(_0xc9e0c6,_0x2b3081,_0x18c220,_0x20619a,_0x2d3426,_0x35108c){var _0x29cd88,_0x3f64d1;_0x35108c['remoteUri']=intUtil[_0xe86b('0x41')](_0x35108c[_0xe86b('0x19')]);_0x35108c['serverUrl']=intUtil[_0xe86b('0x41')](_0x35108c[_0xe86b('0x42')]);if(_0x2d3426&&_0x2d3426[_0xe86b('0x43')]){logger[_0xe86b('0xb')]('[QUEUE]',_0xe86b('0x44'));_0x2b3081[_0xe86b('0x45')]=util[_0xe86b('0xd')](_0xe86b('0x46'),_0x35108c[_0xe86b('0x42')],_0x2b3081[_0xe86b('0x47')],md5(_0x2b3081[_0xe86b('0x47')]));}else{_0x2b3081['recordingURL']='';}headers['Authorization']=getAuth(_0x35108c);return getUser(_0x35108c,_0x20619a['email'])[_0xe86b('0x1b')](function(_0x416298){_0x29cd88=_0x416298;logger[_0xe86b('0xb')](_0xe86b('0x48'),_0x29cd88['id']);return getEndUser(_0x35108c,_0x2b3081[_0xe86b('0x49')],_0x2b3081[_0xe86b('0xf')]);})[_0xe86b('0x1b')](function(_0x2903f6){_0x3f64d1=_0x2903f6;logger['info'](_0xe86b('0x4a'),_0x3f64d1['id']);return getTicket(_0x35108c,_0x29cd88,_0x3f64d1,_0x18c220,_0x2b3081);})['then'](function(_0x5af8af){if(_0x5af8af&&_0x5af8af['id']){logger[_0xe86b('0xb')](_0xe86b('0x1c'));logger[_0xe86b('0xb')](_0xe86b('0x4b'),_0x5af8af['id']);logger['info']('[QUEUE]',_0xe86b('0x4c'));emit(util[_0xe86b('0xd')](_0xe86b('0x4d'),_0x20619a[_0xe86b('0x15')]),_0xe86b('0x4e'),{'uri':util[_0xe86b('0xd')]('%s/helpdesk/tickets/%d',_0x35108c[_0xe86b('0x19')],_0x5af8af['id'])});}})[_0xe86b('0x4f')](function(_0x33f6a1){logger['error'](_0xe86b('0x50'),JSON[_0xe86b('0x51')](_0x33f6a1));});};exports[_0xe86b('0x52')]=function(_0x458fbf,_0x5adf4d,_0x5b2248,_0x49988b,_0x26883c,_0x53ce98,_0x238071){var _0x15f32b,_0x44eb03;_0x53ce98['remoteUri']=intUtil['stripTrailingSlash'](_0x53ce98[_0xe86b('0x19')]);_0x53ce98[_0xe86b('0x42')]=intUtil[_0xe86b('0x41')](_0x53ce98[_0xe86b('0x42')]);if(_0x238071&&_0x238071['recordingFormat']&&_0x238071[_0xe86b('0x53')]!==_0xe86b('0x54')){logger[_0xe86b('0xb')](_0xe86b('0x55'),_0xe86b('0x44'));_0x5adf4d['recordingURL']=util['format'](_0xe86b('0x46'),_0x53ce98[_0xe86b('0x42')],_0x5adf4d['uniqueid'],md5(_0x5adf4d[_0xe86b('0x47')]));}headers[_0xe86b('0x56')]=getAuth(_0x53ce98);return getUser(_0x53ce98,_0x49988b['email'])[_0xe86b('0x1b')](function(_0x4444fb){_0x15f32b=_0x4444fb;logger['info']('The\x20User\x20ID\x20is:',_0x15f32b['id']);return getEndUser(_0x53ce98,_0x5adf4d[_0xe86b('0x57')],_0x5adf4d[_0xe86b('0x58')]);})[_0xe86b('0x1b')](function(_0x2d2b34){_0x44eb03=_0x2d2b34;logger[_0xe86b('0xb')](_0xe86b('0x4a'),_0x44eb03['id']);return getTicket(_0x53ce98,_0x15f32b,_0x44eb03,_0x5b2248,_0x5adf4d);})[_0xe86b('0x1b')](function(_0x57443a){if(_0x57443a&&_0x57443a['id']){logger['info'](_0xe86b('0x1c'));logger[_0xe86b('0xb')]('The\x20Ticket\x20ID\x20is:',_0x57443a['id']);logger[_0xe86b('0xb')](_0xe86b('0x55'),_0xe86b('0x4c'));emit(util['format'](_0xe86b('0x4d'),_0x49988b['name']),_0xe86b('0x4e'),{'uri':util['format'](_0xe86b('0x59'),_0x53ce98[_0xe86b('0x19')],_0x57443a['id'])});}})[_0xe86b('0x4f')](function(_0x33b456){logger[_0xe86b('0x5a')](_0xe86b('0x55'),JSON['stringify'](_0x33b456));});};exports['unmanaged']=function(_0x2143ce,_0x1f8d73,_0x51dbe8,_0x125e9b,_0x5a4965,_0x1585c5){var _0x93dddd,_0x28ed64;_0x1585c5[_0xe86b('0x19')]=intUtil[_0xe86b('0x41')](_0x1585c5['remoteUri']);_0x1585c5[_0xe86b('0x42')]=intUtil[_0xe86b('0x41')](_0x1585c5[_0xe86b('0x42')]);if(_0x5a4965&&_0x5a4965[_0xe86b('0x43')]){logger['info']('['+_0x1f8d73[_0xe86b('0x5b')][_0xe86b('0x5c')]()+']',_0xe86b('0x44'));_0x1f8d73[_0xe86b('0x45')]=util[_0xe86b('0xd')](_0xe86b('0x46'),_0x1585c5[_0xe86b('0x42')],_0x1f8d73[_0xe86b('0x47')],md5(_0x1f8d73[_0xe86b('0x47')]));}else{_0x1f8d73[_0xe86b('0x45')]='';}headers['Authorization']=getAuth(_0x1585c5);return getUser(_0x1585c5,'')[_0xe86b('0x1b')](function(_0x5db820){_0x93dddd=_0x5db820;logger[_0xe86b('0xb')](_0xe86b('0x48'),_0x93dddd['id']);return getEndUser(_0x1585c5,_0x1f8d73['calleridname'],_0x1f8d73[_0xe86b('0xf')]);})[_0xe86b('0x1b')](function(_0x398c30){_0x28ed64=_0x398c30;logger[_0xe86b('0xb')](_0xe86b('0x4a'),_0x28ed64['id']);return getTicket(_0x1585c5,_0x93dddd,_0x28ed64,_0x51dbe8,_0x1f8d73);})['then'](function(_0x701fc0){if(_0x701fc0){logger[_0xe86b('0xb')]('Ticket\x20created!');logger[_0xe86b('0xb')](_0xe86b('0x4b'),_0x701fc0['id']);}})[_0xe86b('0x4f')](function(_0xc2f85f){logger[_0xe86b('0x5a')]('['+_0x1f8d73['lastevent'][_0xe86b('0x5c')]()+']',JSON[_0xe86b('0x51')](_0xc2f85f));});};
\ No newline at end of file
+var _0x2c01=['Fields','custom_fields','mapValues','keyBy','format','remoteUri','Ticket\x20created!','validateEmail','length','Agent\x20found!','contact','email','%s/api/v2/agents/me','then','%s/api/v2/contacts','Enduser\x20found!','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','Basic\x20%s','apiKey','base64','[HTTP]','GET','map','forEach','includes','string','type','nameField','toLowerCase','picklist','idField','customField','push','content','toString','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/helpdesk/tickets/%d','catch','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','trigger:browser:url','unmanaged','monitor_format','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','Caller\x20-\x20%s','calleridname','getString','Subjects','Descriptions','<br>','Tags'];(function(_0x390cea,_0x43c078){var _0x14bf80=function(_0x196f3c){while(--_0x196f3c){_0x390cea['push'](_0x390cea['shift']());}};_0x14bf80(++_0x43c078);}(_0x2c01,0xff));var _0x12c0=function(_0x18c037,_0x26dbba){_0x18c037=_0x18c037-0x0;var _0x667212=_0x2c01[_0x18c037];return _0x667212;};'use strict';var _=require(_0x12c0('0x0'));var rp=require(_0x12c0('0x1'));var md5=require(_0x12c0('0x2'));var util=require(_0x12c0('0x3'));var Redis=require(_0x12c0('0x4'));var intUtil=require(_0x12c0('0x5'));var config=require(_0x12c0('0x6'));var logger=require(_0x12c0('0x7'))(_0x12c0('0x8'));config[_0x12c0('0x9')]=_[_0x12c0('0xa')](config[_0x12c0('0x9')],{'host':_0x12c0('0xb'),'port':0x18eb});var io=require(_0x12c0('0xc'))(new Redis(config[_0x12c0('0x9')]));var headers={'Content-Type':_0x12c0('0xd'),'Accept':_0x12c0('0xd')};function emit(_0x24c85f,_0x3cfdd7,_0x8afb17){io['to'](_0x24c85f)[_0x12c0('0xe')](_0x3cfdd7,_0x8afb17);}function getTicket(_0x93152b,_0x21f363,_0x354f,_0xc80a62,_0x31a90a){logger[_0x12c0('0xf')](_0x12c0('0x10'));var _0x29ad39=_['merge']({'responder_id':_0x21f363['id'],'requester_id':_0x354f['id'],'name':util['format'](_0x12c0('0x11'),_0x31a90a[_0x12c0('0x12')]),'phone':_0x31a90a['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x12c0('0x13')](_0xc80a62[_0x12c0('0x14')],_0x31a90a,'\x20'),'description':intUtil['getString'](_0xc80a62[_0x12c0('0x15')],_0x31a90a,_0x12c0('0x16')),'tags':getTags(_0xc80a62[_0x12c0('0x17')],'name')},getCustomFields(_0xc80a62[_0x12c0('0x18')],_0x31a90a));_0x29ad39[_0x12c0('0x19')]=_[_0x12c0('0x1a')](_[_0x12c0('0x1b')](_0x29ad39[_0x12c0('0x19')],'id'),'value');return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/tickets',_0x93152b[_0x12c0('0x1d')]),'method':'POST','body':_0x29ad39})['then'](function(_0x2c17f2){logger[_0x12c0('0xf')](_0x12c0('0x1e'));return _0x2c17f2;});}function getUser(_0x4e5786,_0x2b0645){if(intUtil[_0x12c0('0x1f')](_0x2b0645)){return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/agents',_0x4e5786[_0x12c0('0x1d')]),'qs':{'email':_0x2b0645}})['then'](function(_0x3512ff){if(_0x3512ff[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x21'));return _['find'](_0x3512ff,function(_0x8a035){return _0x8a035[_0x12c0('0x22')][_0x12c0('0x23')]===_0x2b0645;});}else{logger[_0x12c0('0xf')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x261d92){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x261d92;});}});}else{logger[_0x12c0('0xf')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x3feacf){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x3feacf;});}}function getEndUser(_0x3159f8,_0x5d66a2,_0x4fd91c){logger[_0x12c0('0xf')]('Searching\x20enduser\x20with\x20phone',_0x4fd91c);return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'qs':{'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x8ea144){if(_0x8ea144[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x27'));return _[_0x12c0('0x28')](_0x8ea144,{'phone':_0x4fd91c});}else{logger[_0x12c0('0xf')](_0x12c0('0x29'));return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'method':_0x12c0('0x2a'),'body':{'name':_0x5d66a2,'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x3c47f7){logger[_0x12c0('0xf')](_0x12c0('0x2b'));return _0x3c47f7;});}});}function getAuth(_0x18a706){return util[_0x12c0('0x1c')](_0x12c0('0x2c'),new Buffer(_0x18a706[_0x12c0('0x2d')]+':X')['toString'](_0x12c0('0x2e')));}function request(_0x31d86f){logger['debug'](_0x12c0('0x2f'),JSON['stringify'](_0x31d86f));return rp(_[_0x12c0('0xa')](_0x31d86f,{'method':_0x12c0('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x388170,_0x20434b){var _0x53cf06=[];if(_0x388170&&_0x388170['length']>0x0){_0x53cf06=_[_0x12c0('0x31')](_0x388170,_0x20434b);}return _0x53cf06;}function getCustomFields(_0x58bc08,_0x39d75e){var _0x3aa2ac=[];var _0x31af47={'custom_fields':[]};if(_0x58bc08[_0x12c0('0x20')]>0x0){_[_0x12c0('0x32')](_0x58bc08,function(_0x516c64){if(_[_0x12c0('0x33')]([_0x12c0('0x34'),'picklist'],_0x516c64[_0x12c0('0x35')])&&_0x516c64['nameField']&&!_0x516c64['customField']){_0x31af47[_0x516c64[_0x12c0('0x36')][_0x12c0('0x37')]()]=_0x516c64['content']['toString']();}else if(_[_0x12c0('0x33')]([_0x12c0('0x34'),_0x12c0('0x38')],_0x516c64[_0x12c0('0x35')])&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64[_0x12c0('0x39')],'value':_0x516c64[_0x12c0('0x3c')][_0x12c0('0x3d')]()});}else if(_0x516c64['type']===_0x12c0('0x3e')&&_0x516c64[_0x12c0('0x3f')]&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64[_0x12c0('0x3f')]]&&_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64['idField'],'value':_0x39d75e[_0x516c64['variableName']][_0x12c0('0x3d')]()});}else if(_0x516c64[_0x12c0('0x35')]===_0x12c0('0x40')&&_0x516c64[_0x12c0('0x41')]&&_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')]&&_0x516c64['idField']&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64['Variable'][_0x12c0('0x42')][_0x12c0('0x37')]()]&&_0x31af47[_0x12c0('0x19')]['push']({'id':_0x516c64[_0x12c0('0x39')],'value':_0x39d75e[_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')][_0x12c0('0x37')]()][_0x12c0('0x3d')]()});}});}return _0x31af47;}exports[_0x12c0('0x43')]=function(_0x5a3214,_0x2d8ecf,_0x2709c0,_0x53007d,_0x2aba7f,_0xdb1da5){var _0x47abfa,_0x31b94c;_0xdb1da5[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x1d')]);_0xdb1da5['serverUrl']=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x45')]);if(_0x2aba7f&&_0x2aba7f['monitor_format']){logger[_0x12c0('0xf')](_0x12c0('0x46'),_0x12c0('0x47'));_0x2d8ecf[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0xdb1da5[_0x12c0('0x45')],_0x2d8ecf[_0x12c0('0x4a')],md5(_0x2d8ecf[_0x12c0('0x4a')]));}else{_0x2d8ecf[_0x12c0('0x48')]='';}headers[_0x12c0('0x4b')]=getAuth(_0xdb1da5);return getUser(_0xdb1da5,_0x53007d[_0x12c0('0x23')])[_0x12c0('0x25')](function(_0x2a315f){_0x47abfa=_0x2a315f;logger[_0x12c0('0xf')]('The\x20User\x20ID\x20is:',_0x47abfa['id']);return getEndUser(_0xdb1da5,_0x2d8ecf[_0x12c0('0x12')],_0x2d8ecf[_0x12c0('0x4c')]);})[_0x12c0('0x25')](function(_0x25523a){_0x31b94c=_0x25523a;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x31b94c['id']);return getTicket(_0xdb1da5,_0x47abfa,_0x31b94c,_0x2709c0,_0x2d8ecf);})['then'](function(_0x596dcc){if(_0x596dcc&&_0x596dcc['id']){logger['info'](_0x12c0('0x1e'));logger['info'](_0x12c0('0x4e'),_0x596dcc['id']);logger[_0x12c0('0xf')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x53007d[_0x12c0('0x42')]),'trigger:browser:url',{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0xdb1da5['remoteUri'],_0x596dcc['id'])});}})[_0x12c0('0x50')](function(_0x21dbc6){logger[_0x12c0('0x51')](_0x12c0('0x46'),JSON[_0x12c0('0x52')](_0x21dbc6));});};exports[_0x12c0('0x53')]=function(_0x809f40,_0x3e127e,_0xe50c3e,_0x1a5295,_0x415912,_0x20b905,_0x4497f4){var _0x4f2fa8,_0x524e84;_0x20b905[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x1d')]);_0x20b905[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x45')]);if(_0x4497f4&&_0x4497f4[_0x12c0('0x54')]&&_0x4497f4['recordingFormat']!==_0x12c0('0x55')){logger['info'](_0x12c0('0x56'),_0x12c0('0x47'));_0x3e127e[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0x20b905['serverUrl'],_0x3e127e[_0x12c0('0x4a')],md5(_0x3e127e[_0x12c0('0x4a')]));}headers['Authorization']=getAuth(_0x20b905);return getUser(_0x20b905,_0x1a5295['email'])[_0x12c0('0x25')](function(_0x3f5063){_0x4f2fa8=_0x3f5063;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0x4f2fa8['id']);return getEndUser(_0x20b905,_0x3e127e['destcalleridname'],_0x3e127e['destcalleridnum']);})[_0x12c0('0x25')](function(_0x193c4d){_0x524e84=_0x193c4d;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x524e84['id']);return getTicket(_0x20b905,_0x4f2fa8,_0x524e84,_0xe50c3e,_0x3e127e);})[_0x12c0('0x25')](function(_0x26cc9f){if(_0x26cc9f&&_0x26cc9f['id']){logger['info'](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x26cc9f['id']);logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x12c0('0x1c')]('user:%s',_0x1a5295[_0x12c0('0x42')]),_0x12c0('0x58'),{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0x20b905[_0x12c0('0x1d')],_0x26cc9f['id'])});}})[_0x12c0('0x50')](function(_0x23f8b3){logger[_0x12c0('0x51')](_0x12c0('0x56'),JSON[_0x12c0('0x52')](_0x23f8b3));});};exports[_0x12c0('0x59')]=function(_0x458e5f,_0x11627c,_0x1994b4,_0x7cad53,_0x245dc8,_0x30a362){var _0xc21361,_0x359955;_0x30a362[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x1d')]);_0x30a362[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x45')]);if(_0x245dc8&&_0x245dc8[_0x12c0('0x5a')]){logger[_0x12c0('0xf')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',_0x12c0('0x47'));_0x11627c['recordingURL']=util['format'](_0x12c0('0x49'),_0x30a362[_0x12c0('0x45')],_0x11627c[_0x12c0('0x4a')],md5(_0x11627c[_0x12c0('0x4a')]));}else{_0x11627c['recordingURL']='';}headers[_0x12c0('0x4b')]=getAuth(_0x30a362);return getUser(_0x30a362,'')['then'](function(_0x2dc651){_0xc21361=_0x2dc651;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0xc21361['id']);return getEndUser(_0x30a362,_0x11627c['calleridname'],_0x11627c['calleridnum']);})[_0x12c0('0x25')](function(_0x2effce){_0x359955=_0x2effce;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x359955['id']);return getTicket(_0x30a362,_0xc21361,_0x359955,_0x1994b4,_0x11627c);})[_0x12c0('0x25')](function(_0x3c4d65){if(_0x3c4d65){logger[_0x12c0('0xf')](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x3c4d65['id']);}})['catch'](function(_0x5788ac){logger[_0x12c0('0x51')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',JSON[_0x12c0('0x52')](_0x5788ac));});};
\ No newline at end of file