Built motion from commit ffdca78c.|2.6.24
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index b3d98d3..7fb331b 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xb777=['%s/api/v2/agents','length','Agent\x20found!','find','contact','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','apiKey','toString','base64','stringify','GET','includes','string','picklist','type','nameField','customField','toLowerCase','content','push','variable','variableName','idField','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','calleridname','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','user:%s','unmanaged','monitor_format','toUpperCase','The\x20User\x20ID\x20is:','lastevent','lodash','request-promise','md5','util','./util','../../../../config/environment','../../../../config/logger','defaults','localhost','socket.io-emitter','application/json','Creating\x20new\x20ticket...','calleridnum','Descriptions','Fields','custom_fields','format','remoteUri','POST','then','info','validateEmail'];(function(_0x57b54c,_0x54ce0d){var _0x59cc19=function(_0xa33bc6){while(--_0xa33bc6){_0x57b54c['push'](_0x57b54c['shift']());}};_0x59cc19(++_0x54ce0d);}(_0xb777,0x1e8));var _0x7b77=function(_0x58ceb9,_0x5601df){_0x58ceb9=_0x58ceb9-0x0;var _0x3d0ff5=_0xb777[_0x58ceb9];return _0x3d0ff5;};'use strict';var _=require(_0x7b77('0x0'));var rp=require(_0x7b77('0x1'));var md5=require(_0x7b77('0x2'));var util=require(_0x7b77('0x3'));var Redis=require('ioredis');var intUtil=require(_0x7b77('0x4'));var config=require(_0x7b77('0x5'));var logger=require(_0x7b77('0x6'))('freshdesk');config['redis']=_[_0x7b77('0x7')](config['redis'],{'host':_0x7b77('0x8'),'port':0x18eb});var io=require(_0x7b77('0x9'))(new Redis(config['redis']));var headers={'Content-Type':_0x7b77('0xa'),'Accept':'application/json'};function emit(_0x477646,_0x58a5bb,_0x1d903e){io['to'](_0x477646)['emit'](_0x58a5bb,_0x1d903e);}function getTicket(_0x167a27,_0x2a7dae,_0x3b1f0b,_0x1e2e0d,_0x655583){logger['info'](_0x7b77('0xb'));var _0x44ec4a=_['merge']({'responder_id':_0x2a7dae['id'],'requester_id':_0x3b1f0b['id'],'name':util['format']('Caller\x20-\x20%s',_0x655583['calleridname']),'phone':_0x655583[_0x7b77('0xc')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x1e2e0d['Subjects'],_0x655583,'\x20'),'description':intUtil['getString'](_0x1e2e0d[_0x7b77('0xd')],_0x655583,'<br>'),'tags':getTags(_0x1e2e0d['Tags'],'name')},getCustomFields(_0x1e2e0d[_0x7b77('0xe')],_0x655583));_0x44ec4a['custom_fields']=_['mapValues'](_['keyBy'](_0x44ec4a[_0x7b77('0xf')],'id'),'value');return request({'uri':util[_0x7b77('0x10')]('%s/api/v2/tickets',_0x167a27[_0x7b77('0x11')]),'method':_0x7b77('0x12'),'body':_0x44ec4a})[_0x7b77('0x13')](function(_0x3e0536){logger[_0x7b77('0x14')]('Ticket\x20created!');return _0x3e0536;});}function getUser(_0xbc0c96,_0x417315){if(intUtil[_0x7b77('0x15')](_0x417315)){return request({'uri':util['format'](_0x7b77('0x16'),_0xbc0c96[_0x7b77('0x11')]),'qs':{'email':_0x417315}})['then'](function(_0x51cb07){if(_0x51cb07[_0x7b77('0x17')]){logger[_0x7b77('0x14')](_0x7b77('0x18'));return _[_0x7b77('0x19')](_0x51cb07,function(_0x54d706){return _0x54d706[_0x7b77('0x1a')]['email']===_0x417315;});}else{logger[_0x7b77('0x14')](_0x7b77('0x1b'));return request({'uri':util[_0x7b77('0x10')](_0x7b77('0x1c'),_0xbc0c96[_0x7b77('0x11')])})[_0x7b77('0x13')](function(_0x625316){logger[_0x7b77('0x14')](_0x7b77('0x1d'));return _0x625316;});}});}else{logger[_0x7b77('0x14')](_0x7b77('0x1e'));return request({'uri':util[_0x7b77('0x10')](_0x7b77('0x1c'),_0xbc0c96[_0x7b77('0x11')])})[_0x7b77('0x13')](function(_0x4e7687){logger[_0x7b77('0x14')](_0x7b77('0x1d'));return _0x4e7687;});}}function getEndUser(_0x3d029e,_0x35d9b8,_0x11489d){logger[_0x7b77('0x14')](_0x7b77('0x1f'),_0x11489d);return request({'uri':util[_0x7b77('0x10')](_0x7b77('0x20'),_0x3d029e['remoteUri']),'qs':{'phone':_0x11489d}})[_0x7b77('0x13')](function(_0x18c36d){if(_0x18c36d[_0x7b77('0x17')]){logger[_0x7b77('0x14')](_0x7b77('0x21'));return _[_0x7b77('0x19')](_0x18c36d,{'phone':_0x11489d});}else{logger['info'](_0x7b77('0x22'));return request({'uri':util[_0x7b77('0x10')](_0x7b77('0x20'),_0x3d029e['remoteUri']),'method':_0x7b77('0x12'),'body':{'name':_0x35d9b8,'phone':_0x11489d}})[_0x7b77('0x13')](function(_0x54cc1e){logger[_0x7b77('0x14')](_0x7b77('0x23'));return _0x54cc1e;});}});}function getAuth(_0x53123f){return util[_0x7b77('0x10')]('Basic\x20%s',new Buffer(_0x53123f[_0x7b77('0x24')]+':X')[_0x7b77('0x2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nction(_0x1ef075,_0x2e47c2,_0x541d1e,_0x3b4cf1,_0x2b2c86,_0x4895c6){var _0x4b54f8,_0x300e50;_0x4895c6['remoteUri']=intUtil[_0x7b77('0x39')](_0x4895c6[_0x7b77('0x11')]);_0x4895c6['serverUrl']=intUtil[_0x7b77('0x39')](_0x4895c6[_0x7b77('0x3a')]);if(_0x2b2c86&&_0x2b2c86[_0x7b77('0x51')]){logger['info']('['+_0x2e47c2['lastevent'][_0x7b77('0x52')]()+']',_0x7b77('0x3c'));_0x2e47c2[_0x7b77('0x3f')]=util[_0x7b77('0x10')](_0x7b77('0x3d'),_0x4895c6[_0x7b77('0x3a')],_0x2e47c2[_0x7b77('0x3e')],md5(_0x2e47c2[_0x7b77('0x3e')]));}else{_0x2e47c2[_0x7b77('0x3f')]='';}headers[_0x7b77('0x40')]=getAuth(_0x4895c6);return getUser(_0x4895c6,'')[_0x7b77('0x13')](function(_0x3e24d4){_0x4b54f8=_0x3e24d4;logger[_0x7b77('0x14')](_0x7b77('0x53'),_0x4b54f8['id']);return getEndUser(_0x4895c6,_0x2e47c2[_0x7b77('0x42')],_0x2e47c2[_0x7b77('0xc')]);})[_0x7b77('0x13')](function(_0x29329e){_0x300e50=_0x29329e;logger[_0x7b77('0x14')](_0x7b77('0x4c'),_0x300e50['id']);return getTicket(_0x4895c6,_0x4b54f8,_0x300e50,_0x541d1e,_0x2e47c2);})[_0x7b77('0x13')](function(_0x442777){if(_0x442777){logger['info'](_0x7b77('0x4d'));logger[_0x7b77('0x14')]('The\x20Ticket\x20ID\x20is:',_0x442777['id']);}})[_0x7b77('0x46')](function(_0x4f06ec){logger[_0x7b77('0x47')]('['+_0x2e47c2[_0x7b77('0x54')]['toUpperCase']()+']',JSON[_0x7b77('0x27')](_0x4f06ec));});};
\ No newline at end of file
+var _0x2c01=['Fields','custom_fields','mapValues','keyBy','format','remoteUri','Ticket\x20created!','validateEmail','length','Agent\x20found!','contact','email','%s/api/v2/agents/me','then','%s/api/v2/contacts','Enduser\x20found!','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','Basic\x20%s','apiKey','base64','[HTTP]','GET','map','forEach','includes','string','type','nameField','toLowerCase','picklist','idField','customField','push','content','toString','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/helpdesk/tickets/%d','catch','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','trigger:browser:url','unmanaged','monitor_format','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','Caller\x20-\x20%s','calleridname','getString','Subjects','Descriptions','<br>','Tags'];(function(_0x390cea,_0x43c078){var _0x14bf80=function(_0x196f3c){while(--_0x196f3c){_0x390cea['push'](_0x390cea['shift']());}};_0x14bf80(++_0x43c078);}(_0x2c01,0xff));var _0x12c0=function(_0x18c037,_0x26dbba){_0x18c037=_0x18c037-0x0;var _0x667212=_0x2c01[_0x18c037];return _0x667212;};'use strict';var _=require(_0x12c0('0x0'));var rp=require(_0x12c0('0x1'));var md5=require(_0x12c0('0x2'));var util=require(_0x12c0('0x3'));var Redis=require(_0x12c0('0x4'));var intUtil=require(_0x12c0('0x5'));var config=require(_0x12c0('0x6'));var logger=require(_0x12c0('0x7'))(_0x12c0('0x8'));config[_0x12c0('0x9')]=_[_0x12c0('0xa')](config[_0x12c0('0x9')],{'host':_0x12c0('0xb'),'port':0x18eb});var io=require(_0x12c0('0xc'))(new Redis(config[_0x12c0('0x9')]));var headers={'Content-Type':_0x12c0('0xd'),'Accept':_0x12c0('0xd')};function emit(_0x24c85f,_0x3cfdd7,_0x8afb17){io['to'](_0x24c85f)[_0x12c0('0xe')](_0x3cfdd7,_0x8afb17);}function getTicket(_0x93152b,_0x21f363,_0x354f,_0xc80a62,_0x31a90a){logger[_0x12c0('0xf')](_0x12c0('0x10'));var _0x29ad39=_['merge']({'responder_id':_0x21f363['id'],'requester_id':_0x354f['id'],'name':util['format'](_0x12c0('0x11'),_0x31a90a[_0x12c0('0x12')]),'phone':_0x31a90a['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x12c0('0x13')](_0xc80a62[_0x12c0('0x14')],_0x31a90a,'\x20'),'description':intUtil['getString'](_0xc80a62[_0x12c0('0x15')],_0x31a90a,_0x12c0('0x16')),'tags':getTags(_0xc80a62[_0x12c0('0x17')],'name')},getCustomFields(_0xc80a62[_0x12c0('0x18')],_0x31a90a));_0x29ad39[_0x12c0('0x19')]=_[_0x12c0('0x1a')](_[_0x12c0('0x1b')](_0x29ad39[_0x12c0('0x19')],'id'),'value');return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/tickets',_0x93152b[_0x12c0('0x1d')]),'method':'POST','body':_0x29ad39})['then'](function(_0x2c17f2){logger[_0x12c0('0xf')](_0x12c0('0x1e'));return _0x2c17f2;});}function getUser(_0x4e5786,_0x2b0645){if(intUtil[_0x12c0('0x1f')](_0x2b0645)){return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/agents',_0x4e5786[_0x12c0('0x1d')]),'qs':{'email':_0x2b0645}})['then'](function(_0x3512ff){if(_0x3512ff[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x21'));return _['find'](_0x3512ff,function(_0x8a035){return _0x8a035[_0x12c0('0x22')][_0x12c0('0x23')]===_0x2b0645;});}else{logger[_0x12c0('0xf')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x261d92){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x261d92;});}});}else{logger[_0x12c0('0xf')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x3feacf){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x3feacf;});}}function getEndUser(_0x3159f8,_0x5d66a2,_0x4fd91c){logger[_0x12c0('0xf')]('Searching\x20enduser\x20with\x20phone',_0x4fd91c);return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'qs':{'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x8ea144){if(_0x8ea144[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x27'));return _[_0x12c0('0x28')](_0x8ea144,{'phone':_0x4fd91c});}else{logger[_0x12c0('0xf')](_0x12c0('0x29'));return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'method':_0x12c0('0x2a'),'body':{'name':_0x5d66a2,'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x3c47f7){logger[_0x12c0('0xf')](_0x12c0('0x2b'));return _0x3c47f7;});}});}function getAuth(_0x18a706){return util[_0x12c0('0x1c')](_0x12c0('0x2c'),new Buffer(_0x18a706[_0x12c0('0x2d')]+':X')['toString'](_0x12c0('0x2e')));}function request(_0x31d86f){logger['debug'](_0x12c0('0x2f'),JSON['stringify'](_0x31d86f));return rp(_[_0x12c0('0xa')](_0x31d86f,{'method':_0x12c0('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x388170,_0x20434b){var _0x53cf06=[];if(_0x388170&&_0x388170['length']>0x0){_0x53cf06=_[_0x12c0('0x31')](_0x388170,_0x20434b);}return _0x53cf06;}function getCustomFields(_0x58bc08,_0x39d75e){var _0x3aa2ac=[];var _0x31af47={'custom_fields':[]};if(_0x58bc08[_0x12c0('0x20')]>0x0){_[_0x12c0('0x32')](_0x58bc08,function(_0x516c64){if(_[_0x12c0('0x33')]([_0x12c0('0x34'),'picklist'],_0x516c64[_0x12c0('0x35')])&&_0x516c64['nameField']&&!_0x516c64['customField']){_0x31af47[_0x516c64[_0x12c0('0x36')][_0x12c0('0x37')]()]=_0x516c64['content']['toString']();}else if(_[_0x12c0('0x33')]([_0x12c0('0x34'),_0x12c0('0x38')],_0x516c64[_0x12c0('0x35')])&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64[_0x12c0('0x39')],'value':_0x516c64[_0x12c0('0x3c')][_0x12c0('0x3d')]()});}else if(_0x516c64['type']===_0x12c0('0x3e')&&_0x516c64[_0x12c0('0x3f')]&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64[_0x12c0('0x3f')]]&&_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64['idField'],'value':_0x39d75e[_0x516c64['variableName']][_0x12c0('0x3d')]()});}else if(_0x516c64[_0x12c0('0x35')]===_0x12c0('0x40')&&_0x516c64[_0x12c0('0x41')]&&_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')]&&_0x516c64['idField']&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64['Variable'][_0x12c0('0x42')][_0x12c0('0x37')]()]&&_0x31af47[_0x12c0('0x19')]['push']({'id':_0x516c64[_0x12c0('0x39')],'value':_0x39d75e[_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')][_0x12c0('0x37')]()][_0x12c0('0x3d')]()});}});}return _0x31af47;}exports[_0x12c0('0x43')]=function(_0x5a3214,_0x2d8ecf,_0x2709c0,_0x53007d,_0x2aba7f,_0xdb1da5){var _0x47abfa,_0x31b94c;_0xdb1da5[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x1d')]);_0xdb1da5['serverUrl']=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x45')]);if(_0x2aba7f&&_0x2aba7f['monitor_format']){logger[_0x12c0('0xf')](_0x12c0('0x46'),_0x12c0('0x47'));_0x2d8ecf[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0xdb1da5[_0x12c0('0x45')],_0x2d8ecf[_0x12c0('0x4a')],md5(_0x2d8ecf[_0x12c0('0x4a')]));}else{_0x2d8ecf[_0x12c0('0x48')]='';}headers[_0x12c0('0x4b')]=getAuth(_0xdb1da5);return getUser(_0xdb1da5,_0x53007d[_0x12c0('0x23')])[_0x12c0('0x25')](function(_0x2a315f){_0x47abfa=_0x2a315f;logger[_0x12c0('0xf')]('The\x20User\x20ID\x20is:',_0x47abfa['id']);return getEndUser(_0xdb1da5,_0x2d8ecf[_0x12c0('0x12')],_0x2d8ecf[_0x12c0('0x4c')]);})[_0x12c0('0x25')](function(_0x25523a){_0x31b94c=_0x25523a;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x31b94c['id']);return getTicket(_0xdb1da5,_0x47abfa,_0x31b94c,_0x2709c0,_0x2d8ecf);})['then'](function(_0x596dcc){if(_0x596dcc&&_0x596dcc['id']){logger['info'](_0x12c0('0x1e'));logger['info'](_0x12c0('0x4e'),_0x596dcc['id']);logger[_0x12c0('0xf')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x53007d[_0x12c0('0x42')]),'trigger:browser:url',{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0xdb1da5['remoteUri'],_0x596dcc['id'])});}})[_0x12c0('0x50')](function(_0x21dbc6){logger[_0x12c0('0x51')](_0x12c0('0x46'),JSON[_0x12c0('0x52')](_0x21dbc6));});};exports[_0x12c0('0x53')]=function(_0x809f40,_0x3e127e,_0xe50c3e,_0x1a5295,_0x415912,_0x20b905,_0x4497f4){var _0x4f2fa8,_0x524e84;_0x20b905[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x1d')]);_0x20b905[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x45')]);if(_0x4497f4&&_0x4497f4[_0x12c0('0x54')]&&_0x4497f4['recordingFormat']!==_0x12c0('0x55')){logger['info'](_0x12c0('0x56'),_0x12c0('0x47'));_0x3e127e[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0x20b905['serverUrl'],_0x3e127e[_0x12c0('0x4a')],md5(_0x3e127e[_0x12c0('0x4a')]));}headers['Authorization']=getAuth(_0x20b905);return getUser(_0x20b905,_0x1a5295['email'])[_0x12c0('0x25')](function(_0x3f5063){_0x4f2fa8=_0x3f5063;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0x4f2fa8['id']);return getEndUser(_0x20b905,_0x3e127e['destcalleridname'],_0x3e127e['destcalleridnum']);})[_0x12c0('0x25')](function(_0x193c4d){_0x524e84=_0x193c4d;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x524e84['id']);return getTicket(_0x20b905,_0x4f2fa8,_0x524e84,_0xe50c3e,_0x3e127e);})[_0x12c0('0x25')](function(_0x26cc9f){if(_0x26cc9f&&_0x26cc9f['id']){logger['info'](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x26cc9f['id']);logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x12c0('0x1c')]('user:%s',_0x1a5295[_0x12c0('0x42')]),_0x12c0('0x58'),{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0x20b905[_0x12c0('0x1d')],_0x26cc9f['id'])});}})[_0x12c0('0x50')](function(_0x23f8b3){logger[_0x12c0('0x51')](_0x12c0('0x56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\ No newline at end of file