// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x2b7a=['Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','trigger:browser:url','%s/helpdesk/tickets/%d','error','[QUEUE]','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','catch','unmanaged','monitor_format','toUpperCase','lastevent','request-promise','md5','util','./util','../../../../config/environment','freshdesk','redis','defaults','application/json','emit','info','Creating\x20new\x20ticket...','merge','calleridname','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','format','remoteUri','validateEmail','then','length','Agent\x20found!','find','contact','email','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','POST','Enduser\x20created.','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','GET','forEach','includes','type','nameField','content','picklist','idField','customField','push','variable','variableName','customVariable','Variable','toLowerCase','stripTrailingSlash','serverUrl'];(function(_0x2b64ab,_0x37f9de){var _0xd292c8=function(_0x51ca85){while(--_0x51ca85){_0x2b64ab['push'](_0x2b64ab['shift']());}};_0xd292c8(++_0x37f9de);}(_0x2b7a,0x70));var _0xa2b7=function(_0x45f15d,_0x53bece){_0x45f15d=_0x45f15d-0x0;var _0x143267=_0x2b7a[_0x45f15d];return _0x143267;};'use strict';var _=require('lodash');var rp=require(_0xa2b7('0x0'));var md5=require(_0xa2b7('0x1'));var util=require(_0xa2b7('0x2'));var Redis=require('ioredis');var intUtil=require(_0xa2b7('0x3'));var config=require(_0xa2b7('0x4'));var logger=require('../../../../config/logger')(_0xa2b7('0x5'));config[_0xa2b7('0x6')]=_[_0xa2b7('0x7')](config['redis'],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xa2b7('0x6')]));var headers={'Content-Type':_0xa2b7('0x8'),'Accept':_0xa2b7('0x8')};function emit(_0x1cb79c,_0x286dcc,_0x309b3e){io['to'](_0x1cb79c)[_0xa2b7('0x9')](_0x286dcc,_0x309b3e);}function getTicket(_0x50894f,_0x46e921,_0x45bffc,_0x5cc18f,_0x1782ad){logger[_0xa2b7('0xa')](_0xa2b7('0xb'));var _0x595832=_[_0xa2b7('0xc')]({'responder_id':_0x46e921['id'],'requester_id':_0x45bffc['id'],'name':util['format']('Caller\x20-\x20%s',_0x1782ad[_0xa2b7('0xd')]),'phone':_0x1782ad[_0xa2b7('0xe')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xa2b7('0xf')](_0x5cc18f[_0xa2b7('0x10')],_0x1782ad,'\x20'),'description':intUtil['getString'](_0x5cc18f[_0xa2b7('0x11')],_0x1782ad,_0xa2b7('0x12')),'tags':getTags(_0x5cc18f[_0xa2b7('0x13')],_0xa2b7('0x14'))},getCustomFields(_0x5cc18f[_0xa2b7('0x15')],_0x1782ad));_0x595832['custom_fields']=_[_0xa2b7('0x16')](_[_0xa2b7('0x17')](_0x595832[_0xa2b7('0x18')],'id'),_0xa2b7('0x19'));return request({'uri':util[_0xa2b7('0x1a')]('%s/api/v2/tickets',_0x50894f[_0xa2b7('0x1b')]),'method':'POST','body':_0x595832})['then'](function(_0x5dc2bc){logger['info']('Ticket\x20created!');return _0x5dc2bc;});}function getUser(_0x3f61c0,_0x4bd2d3){if(intUtil[_0xa2b7('0x1c')](_0x4bd2d3)){return request({'uri':util[_0xa2b7('0x1a')]('%s/api/v2/agents',_0x3f61c0[_0xa2b7('0x1b')]),'qs':{'email':_0x4bd2d3}})[_0xa2b7('0x1d')](function(_0x368b9a){if(_0x368b9a[_0xa2b7('0x1e')]){logger[_0xa2b7('0xa')](_0xa2b7('0x1f'));return _[_0xa2b7('0x20')](_0x368b9a,function(_0x352d23){return _0x352d23[_0xa2b7('0x21')][_0xa2b7('0x22')]===_0x4bd2d3;});}else{logger[_0xa2b7('0xa')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xa2b7('0x1a')](_0xa2b7('0x23'),_0x3f61c0['remoteUri'])})[_0xa2b7('0x1d')](function(_0x774199){logger['info'](_0xa2b7('0x24'));return _0x774199;});}});}else{logger['info'](_0xa2b7('0x25'));return request({'uri':util[_0xa2b7('0x1a')]('%s/api/v2/agents/me',_0x3f61c0[_0xa2b7('0x1b')])})[_0xa2b7('0x1d')](function(_0x2b4e82){logger[_0xa2b7('0xa')](_0xa2b7('0x24'));return _0x2b4e82;});}}function getEndUser(_0x517698,_0x576ca2,_0x15afee){logger[_0xa2b7('0xa')](_0xa2b7('0x26'),_0x15afee);return request({'uri':util[_0xa2b7('0x1a')](_0xa2b7('0x27'),_0x517698[_0xa2b7('0x1b')]),'qs':{'phone':_0x15afee}})[_0xa2b7('0x1d')](function(_0xbaf3fe){if(_0xbaf3fe[_0xa2b7('0x1e')]){logger[_0xa2b7('0xa')](_0xa2b7('0x28'));return _[_0xa2b7('0x20')](_0xbaf3fe,{'phone':_0x15afee});}else{logger[_0xa2b7('0xa')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xa2b7('0x1a')](_0xa2b7('0x27'),_0x517698[_0xa2b7('0x1b')]),'method':_0xa2b7('0x29'),'body':{'name':_0x576ca2,'phone':_0x15afee}})[_0xa2b7('0x1d')](function(_0x52ce73){logger[_0xa2b7('0xa')](_0xa2b7('0x2a'));return _0x52ce73;});}});}function getAuth(_0x1dff34){return util[_0xa2b7('0x1a')](_0xa2b7('0x2b'),new Buffer(_0x1dff34['apiKey']+':X')[_0xa2b7('0x2c')](_0xa2b7('0x2d')));}function request(_0x5aa5bc){logger[_0xa2b7('0x2e')](_0xa2b7('0x2f'),JSON[_0xa2b7('0x30')](_0x5aa5bc));return rp(_[_0xa2b7('0x7')](_0x5aa5bc,{'method':_0xa2b7('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x47f4a8,_0x516778){var _0x35c544=[];if(_0x47f4a8&&_0x47f4a8[_0xa2b7('0x1e')]>0x0){_0x35c544=_['map'](_0x47f4a8,_0x516778);}return _0x35c544;}function getCustomFields(_0x311b6b,_0x213248){var _0x560fe4=[];var _0x1d80e8={'custom_fields':[]};if(_0x311b6b[_0xa2b7('0x1e')]>0x0){_[_0xa2b7('0x32')](_0x311b6b,function(_0x2c54e3){if(_[_0xa2b7('0x33')](['string','picklist'],_0x2c54e3[_0xa2b7('0x34')])&&_0x2c54e3[_0xa2b7('0x35')]&&!_0x2c54e3['customField']){_0x1d80e8[_0x2c54e3[_0xa2b7('0x35')]['toLowerCase']()]=_0x2c54e3[_0xa2b7('0x36')]['toString']();}else if(_[_0xa2b7('0x33')](['string',_0xa2b7('0x37')],_0x2c54e3[_0xa2b7('0x34')])&&_0x2c54e3[_0xa2b7('0x38')]&&_0x2c54e3[_0xa2b7('0x39')]){_0x1d80e8[_0xa2b7('0x18')][_0xa2b7('0x3a')]({'id':_0x2c54e3['idField'],'value':_0x2c54e3[_0xa2b7('0x36')]['toString']()});}else if(_0x2c54e3[_0xa2b7('0x34')]===_0xa2b7('0x3b')&&_0x2c54e3[_0xa2b7('0x3c')]&&_0x2c54e3['idField']&&_0x2c54e3[_0xa2b7('0x39')]){_0x213248[_0x2c54e3[_0xa2b7('0x3c')]]&&_0x1d80e8['custom_fields']['push']({'id':_0x2c54e3[_0xa2b7('0x38')],'value':_0x213248[_0x2c54e3[_0xa2b7('0x3c')]][_0xa2b7('0x2c')]()});}else if(_0x2c54e3['type']===_0xa2b7('0x3d')&&_0x2c54e3[_0xa2b7('0x3e')]&&_0x2c54e3[_0xa2b7('0x3e')][_0xa2b7('0x14')]&&_0x2c54e3['idField']&&_0x2c54e3[_0xa2b7('0x39')]){_0x213248[_0x2c54e3[_0xa2b7('0x3e')]['name'][_0xa2b7('0x3f')]()]&&_0x1d80e8[_0xa2b7('0x18')][_0xa2b7('0x3a')]({'id':_0x2c54e3['idField'],'value':_0x213248[_0x2c54e3[_0xa2b7('0x3e')][_0xa2b7('0x14')][_0xa2b7('0x3f')]()][_0xa2b7('0x2c')]()});}});}return _0x1d80e8;}exports['queue']=function(_0x2abb0f,_0xfd6da4,_0x1c6fe3,_0x27409b,_0x6bb333,_0xd9047a){var _0x395ed8,_0x3d8f3a;_0xd9047a[_0xa2b7('0x1b')]=intUtil[_0xa2b7('0x40')](_0xd9047a[_0xa2b7('0x1b')]);_0xd9047a[_0xa2b7('0x41')]=intUtil[_0xa2b7('0x40')](_0xd9047a[_0xa2b7('0x41')]);if(_0x6bb333&&_0x6bb333['monitor_format']){logger[_0xa2b7('0xa')]('[QUEUE]',_0xa2b7('0x42'));_0xfd6da4[_0xa2b7('0x43')]=util[_0xa2b7('0x1a')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xd9047a[_0xa2b7('0x41')],_0xfd6da4[_0xa2b7('0x44')],md5(_0xfd6da4['uniqueid']));}else{_0xfd6da4[_0xa2b7('0x43')]='';}headers[_0xa2b7('0x45')]=getAuth(_0xd9047a);return getUser(_0xd9047a,_0x27409b[_0xa2b7('0x22')])[_0xa2b7('0x1d')](function(_0x48a899){_0x395ed8=_0x48a899;logger[_0xa2b7('0xa')]('The\x20User\x20ID\x20is:',_0x395ed8['id']);return getEndUser(_0xd9047a,_0xfd6da4['calleridname'],_0xfd6da4[_0xa2b7('0xe')]);})['then'](function(_0x4ad040){_0x3d8f3a=_0x4ad040;logger[_0xa2b7('0xa')](_0xa2b7('0x46'),_0x3d8f3a['id']);return getTicket(_0xd9047a,_0x395ed8,_0x3d8f3a,_0x1c6fe3,_0xfd6da4);})['then'](function(_0x5918ce){if(_0x5918ce&&_0x5918ce['id']){logger['info'](_0xa2b7('0x47'));logger[_0xa2b7('0xa')]('The\x20Ticket\x20ID\x20is:',_0x5918ce['id']);logger[_0xa2b7('0xa')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xa2b7('0x1a')]('user:%s',_0x27409b[_0xa2b7('0x14')]),_0xa2b7('0x48'),{'uri':util[_0xa2b7('0x1a')](_0xa2b7('0x49'),_0xd9047a[_0xa2b7('0x1b')],_0x5918ce['id'])});}})['catch'](function(_0x4284e1){logger[_0xa2b7('0x4a')](_0xa2b7('0x4b'),JSON[_0xa2b7('0x30')](_0x4284e1));});};exports['outbound']=function(_0x307c3c,_0x1068c7,_0x4abcaa,_0x21c91b,_0x5f0834,_0x69825e,_0x2856cb){var _0x232568,_0x1dc792;_0x69825e[_0xa2b7('0x1b')]=intUtil[_0xa2b7('0x40')](_0x69825e[_0xa2b7('0x1b')]);_0x69825e[_0xa2b7('0x41')]=intUtil['stripTrailingSlash'](_0x69825e[_0xa2b7('0x41')]);if(_0x2856cb&&_0x2856cb['recordingFormat']&&_0x2856cb[_0xa2b7('0x4c')]!=='none'){logger[_0xa2b7('0xa')](_0xa2b7('0x4d'),_0xa2b7('0x42'));_0x1068c7[_0xa2b7('0x43')]=util[_0xa2b7('0x1a')](_0xa2b7('0x4e'),_0x69825e[_0xa2b7('0x41')],_0x1068c7[_0xa2b7('0x44')],md5(_0x1068c7['uniqueid']));}headers[_0xa2b7('0x45')]=getAuth(_0x69825e);return getUser(_0x69825e,_0x21c91b['email'])['then'](function(_0x528411){_0x232568=_0x528411;logger[_0xa2b7('0xa')](_0xa2b7('0x4f'),_0x232568['id']);return getEndUser(_0x69825e,_0x1068c7[_0xa2b7('0x50')],_0x1068c7[_0xa2b7('0x51')]);})['then'](function(_0x208f0e){_0x1dc792=_0x208f0e;logger['info']('The\x20Enduser\x20ID\x20is:',_0x1dc792['id']);return getTicket(_0x69825e,_0x232568,_0x1dc792,_0x4abcaa,_0x1068c7);})['then'](function(_0xc4be3d){if(_0xc4be3d&&_0xc4be3d['id']){logger['info'](_0xa2b7('0x47'));logger[_0xa2b7('0xa')](_0xa2b7('0x52'),_0xc4be3d['id']);logger['info'](_0xa2b7('0x4d'),_0xa2b7('0x53'));emit(util[_0xa2b7('0x1a')]('user:%s',_0x21c91b[_0xa2b7('0x14')]),_0xa2b7('0x48'),{'uri':util[_0xa2b7('0x1a')]('%s/helpdesk/tickets/%d',_0x69825e['remoteUri'],_0xc4be3d['id'])});}})[_0xa2b7('0x54')](function(_0x110dfa){logger[_0xa2b7('0x4a')](_0xa2b7('0x4d'),JSON['stringify'](_0x110dfa));});};exports[_0xa2b7('0x55')]=function(_0x1fe7b1,_0x380129,_0x418320,_0x40989e,_0xf94950,_0x3bc1be){var _0x226cf7,_0x14f92e;_0x3bc1be[_0xa2b7('0x1b')]=intUtil[_0xa2b7('0x40')](_0x3bc1be[_0xa2b7('0x1b')]);_0x3bc1be[_0xa2b7('0x41')]=intUtil[_0xa2b7('0x40')](_0x3bc1be['serverUrl']);if(_0xf94950&&_0xf94950[_0xa2b7('0x56')]){logger['info']('['+_0x380129['lastevent'][_0xa2b7('0x57')]()+']',_0xa2b7('0x42'));_0x380129[_0xa2b7('0x43')]=util[_0xa2b7('0x1a')](_0xa2b7('0x4e'),_0x3bc1be[_0xa2b7('0x41')],_0x380129[_0xa2b7('0x44')],md5(_0x380129['uniqueid']));}else{_0x380129['recordingURL']='';}headers[_0xa2b7('0x45')]=getAuth(_0x3bc1be);return getUser(_0x3bc1be,'')[_0xa2b7('0x1d')](function(_0x26fa41){_0x226cf7=_0x26fa41;logger[_0xa2b7('0xa')](_0xa2b7('0x4f'),_0x226cf7['id']);return getEndUser(_0x3bc1be,_0x380129['calleridname'],_0x380129['calleridnum']);})[_0xa2b7('0x1d')](function(_0x52cf17){_0x14f92e=_0x52cf17;logger[_0xa2b7('0xa')](_0xa2b7('0x46'),_0x14f92e['id']);return getTicket(_0x3bc1be,_0x226cf7,_0x14f92e,_0x418320,_0x380129);})[_0xa2b7('0x1d')](function(_0x5b32bd){if(_0x5b32bd){logger[_0xa2b7('0xa')](_0xa2b7('0x47'));logger[_0xa2b7('0xa')](_0xa2b7('0x52'),_0x5b32bd['id']);}})[_0xa2b7('0x54')](function(_0x2ba4f9){logger[_0xa2b7('0x4a')]('['+_0x380129[_0xa2b7('0x58')][_0xa2b7('0x57')]()+']',JSON['stringify'](_0x2ba4f9));});};
\ No newline at end of file
+var _0x2c01=['Fields','custom_fields','mapValues','keyBy','format','remoteUri','Ticket\x20created!','validateEmail','length','Agent\x20found!','contact','email','%s/api/v2/agents/me','then','%s/api/v2/contacts','Enduser\x20found!','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','Basic\x20%s','apiKey','base64','[HTTP]','GET','map','forEach','includes','string','type','nameField','toLowerCase','picklist','idField','customField','push','content','toString','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/helpdesk/tickets/%d','catch','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','trigger:browser:url','unmanaged','monitor_format','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','Caller\x20-\x20%s','calleridname','getString','Subjects','Descriptions','<br>','Tags'];(function(_0x390cea,_0x43c078){var _0x14bf80=function(_0x196f3c){while(--_0x196f3c){_0x390cea['push'](_0x390cea['shift']());}};_0x14bf80(++_0x43c078);}(_0x2c01,0xff));var _0x12c0=function(_0x18c037,_0x26dbba){_0x18c037=_0x18c037-0x0;var _0x667212=_0x2c01[_0x18c037];return _0x667212;};'use strict';var _=require(_0x12c0('0x0'));var rp=require(_0x12c0('0x1'));var md5=require(_0x12c0('0x2'));var util=require(_0x12c0('0x3'));var Redis=require(_0x12c0('0x4'));var intUtil=require(_0x12c0('0x5'));var config=require(_0x12c0('0x6'));var logger=require(_0x12c0('0x7'))(_0x12c0('0x8'));config[_0x12c0('0x9')]=_[_0x12c0('0xa')](config[_0x12c0('0x9')],{'host':_0x12c0('0xb'),'port':0x18eb});var io=require(_0x12c0('0xc'))(new Redis(config[_0x12c0('0x9')]));var headers={'Content-Type':_0x12c0('0xd'),'Accept':_0x12c0('0xd')};function emit(_0x24c85f,_0x3cfdd7,_0x8afb17){io['to'](_0x24c85f)[_0x12c0('0xe')](_0x3cfdd7,_0x8afb17);}function getTicket(_0x93152b,_0x21f363,_0x354f,_0xc80a62,_0x31a90a){logger[_0x12c0('0xf')](_0x12c0('0x10'));var _0x29ad39=_['merge']({'responder_id':_0x21f363['id'],'requester_id':_0x354f['id'],'name':util['format'](_0x12c0('0x11'),_0x31a90a[_0x12c0('0x12')]),'phone':_0x31a90a['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x12c0('0x13')](_0xc80a62[_0x12c0('0x14')],_0x31a90a,'\x20'),'description':intUtil['getString'](_0xc80a62[_0x12c0('0x15')],_0x31a90a,_0x12c0('0x16')),'tags':getTags(_0xc80a62[_0x12c0('0x17')],'name')},getCustomFields(_0xc80a62[_0x12c0('0x18')],_0x31a90a));_0x29ad39[_0x12c0('0x19')]=_[_0x12c0('0x1a')](_[_0x12c0('0x1b')](_0x29ad39[_0x12c0('0x19')],'id'),'value');return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/tickets',_0x93152b[_0x12c0('0x1d')]),'method':'POST','body':_0x29ad39})['then'](function(_0x2c17f2){logger[_0x12c0('0xf')](_0x12c0('0x1e'));return _0x2c17f2;});}function getUser(_0x4e5786,_0x2b0645){if(intUtil[_0x12c0('0x1f')](_0x2b0645)){return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/agents',_0x4e5786[_0x12c0('0x1d')]),'qs':{'email':_0x2b0645}})['then'](function(_0x3512ff){if(_0x3512ff[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x21'));return _['find'](_0x3512ff,function(_0x8a035){return _0x8a035[_0x12c0('0x22')][_0x12c0('0x23')]===_0x2b0645;});}else{logger[_0x12c0('0xf')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x261d92){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x261d92;});}});}else{logger[_0x12c0('0xf')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x3feacf){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x3feacf;});}}function getEndUser(_0x3159f8,_0x5d66a2,_0x4fd91c){logger[_0x12c0('0xf')]('Searching\x20enduser\x20with\x20phone',_0x4fd91c);return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'qs':{'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x8ea144){if(_0x8ea144[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x27'));return _[_0x12c0('0x28')](_0x8ea144,{'phone':_0x4fd91c});}else{logger[_0x12c0('0xf')](_0x12c0('0x29'));return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'method':_0x12c0('0x2a'),'body':{'name':_0x5d66a2,'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x3c47f7){logger[_0x12c0('0xf')](_0x12c0('0x2b'));return _0x3c47f7;});}});}function getAuth(_0x18a706){return util[_0x12c0('0x1c')](_0x12c0('0x2c'),new Buffer(_0x18a706[_0x12c0('0x2d')]+':X')['toString'](_0x12c0('0x2e')));}function request(_0x31d86f){logger['debug'](_0x12c0('0x2f'),JSON['stringify'](_0x31d86f));return rp(_[_0x12c0('0xa')](_0x31d86f,{'method':_0x12c0('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x388170,_0x20434b){var _0x53cf06=[];if(_0x388170&&_0x388170['length']>0x0){_0x53cf06=_[_0x12c0('0x31')](_0x388170,_0x20434b);}return _0x53cf06;}function getCustomFields(_0x58bc08,_0x39d75e){var _0x3aa2ac=[];var _0x31af47={'custom_fields':[]};if(_0x58bc08[_0x12c0('0x20')]>0x0){_[_0x12c0('0x32')](_0x58bc08,function(_0x516c64){if(_[_0x12c0('0x33')]([_0x12c0('0x34'),'picklist'],_0x516c64[_0x12c0('0x35')])&&_0x516c64['nameField']&&!_0x516c64['customField']){_0x31af47[_0x516c64[_0x12c0('0x36')][_0x12c0('0x37')]()]=_0x516c64['content']['toString']();}else if(_[_0x12c0('0x33')]([_0x12c0('0x34'),_0x12c0('0x38')],_0x516c64[_0x12c0('0x35')])&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64[_0x12c0('0x39')],'value':_0x516c64[_0x12c0('0x3c')][_0x12c0('0x3d')]()});}else if(_0x516c64['type']===_0x12c0('0x3e')&&_0x516c64[_0x12c0('0x3f')]&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64[_0x12c0('0x3f')]]&&_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64['idField'],'value':_0x39d75e[_0x516c64['variableName']][_0x12c0('0x3d')]()});}else if(_0x516c64[_0x12c0('0x35')]===_0x12c0('0x40')&&_0x516c64[_0x12c0('0x41')]&&_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')]&&_0x516c64['idField']&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64['Variable'][_0x12c0('0x42')][_0x12c0('0x37')]()]&&_0x31af47[_0x12c0('0x19')]['push']({'id':_0x516c64[_0x12c0('0x39')],'value':_0x39d75e[_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')][_0x12c0('0x37')]()][_0x12c0('0x3d')]()});}});}return _0x31af47;}exports[_0x12c0('0x43')]=function(_0x5a3214,_0x2d8ecf,_0x2709c0,_0x53007d,_0x2aba7f,_0xdb1da5){var _0x47abfa,_0x31b94c;_0xdb1da5[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x1d')]);_0xdb1da5['serverUrl']=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x45')]);if(_0x2aba7f&&_0x2aba7f['monitor_format']){logger[_0x12c0('0xf')](_0x12c0('0x46'),_0x12c0('0x47'));_0x2d8ecf[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0xdb1da5[_0x12c0('0x45')],_0x2d8ecf[_0x12c0('0x4a')],md5(_0x2d8ecf[_0x12c0('0x4a')]));}else{_0x2d8ecf[_0x12c0('0x48')]='';}headers[_0x12c0('0x4b')]=getAuth(_0xdb1da5);return getUser(_0xdb1da5,_0x53007d[_0x12c0('0x23')])[_0x12c0('0x25')](function(_0x2a315f){_0x47abfa=_0x2a315f;logger[_0x12c0('0xf')]('The\x20User\x20ID\x20is:',_0x47abfa['id']);return getEndUser(_0xdb1da5,_0x2d8ecf[_0x12c0('0x12')],_0x2d8ecf[_0x12c0('0x4c')]);})[_0x12c0('0x25')](function(_0x25523a){_0x31b94c=_0x25523a;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x31b94c['id']);return getTicket(_0xdb1da5,_0x47abfa,_0x31b94c,_0x2709c0,_0x2d8ecf);})['then'](function(_0x596dcc){if(_0x596dcc&&_0x596dcc['id']){logger['info'](_0x12c0('0x1e'));logger['info'](_0x12c0('0x4e'),_0x596dcc['id']);logger[_0x12c0('0xf')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x53007d[_0x12c0('0x42')]),'trigger:browser:url',{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0xdb1da5['remoteUri'],_0x596dcc['id'])});}})[_0x12c0('0x50')](function(_0x21dbc6){logger[_0x12c0('0x51')](_0x12c0('0x46'),JSON[_0x12c0('0x52')](_0x21dbc6));});};exports[_0x12c0('0x53')]=function(_0x809f40,_0x3e127e,_0xe50c3e,_0x1a5295,_0x415912,_0x20b905,_0x4497f4){var _0x4f2fa8,_0x524e84;_0x20b905[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x1d')]);_0x20b905[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x45')]);if(_0x4497f4&&_0x4497f4[_0x12c0('0x54')]&&_0x4497f4['recordingFormat']!==_0x12c0('0x55')){logger['info'](_0x12c0('0x56'),_0x12c0('0x47'));_0x3e127e[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0x20b905['serverUrl'],_0x3e127e[_0x12c0('0x4a')],md5(_0x3e127e[_0x12c0('0x4a')]));}headers['Authorization']=getAuth(_0x20b905);return getUser(_0x20b905,_0x1a5295['email'])[_0x12c0('0x25')](function(_0x3f5063){_0x4f2fa8=_0x3f5063;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0x4f2fa8['id']);return getEndUser(_0x20b905,_0x3e127e['destcalleridname'],_0x3e127e['destcalleridnum']);})[_0x12c0('0x25')](function(_0x193c4d){_0x524e84=_0x193c4d;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x524e84['id']);return getTicket(_0x20b905,_0x4f2fa8,_0x524e84,_0xe50c3e,_0x3e127e);})[_0x12c0('0x25')](function(_0x26cc9f){if(_0x26cc9f&&_0x26cc9f['id']){logger['info'](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x26cc9f['id']);logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x12c0('0x1c')]('user:%s',_0x1a5295[_0x12c0('0x42')]),_0x12c0('0x58'),{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0x20b905[_0x12c0('0x1d')],_0x26cc9f['id'])});}})[_0x12c0('0x50')](function(_0x23f8b3){logger[_0x12c0('0x51')](_0x12c0('0x56'),JSON[_0x12c0('0x52')](_0x23f8b3));});};exports[_0x12c0('0x59')]=function(_0x458e5f,_0x11627c,_0x1994b4,_0x7cad53,_0x245dc8,_0x30a362){var _0xc21361,_0x359955;_0x30a362[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x1d')]);_0x30a362[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x45')]);if(_0x245dc8&&_0x245dc8[_0x12c0('0x5a')]){logger[_0x12c0('0xf')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',_0x12c0('0x47'));_0x11627c['recordingURL']=util['format'](_0x12c0('0x49'),_0x30a362[_0x12c0('0x45')],_0x11627c[_0x12c0('0x4a')],md5(_0x11627c[_0x12c0('0x4a')]));}else{_0x11627c['recordingURL']='';}headers[_0x12c0('0x4b')]=getAuth(_0x30a362);return getUser(_0x30a362,'')['then'](function(_0x2dc651){_0xc21361=_0x2dc651;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0xc21361['id']);return getEndUser(_0x30a362,_0x11627c['calleridname'],_0x11627c['calleridnum']);})[_0x12c0('0x25')](function(_0x2effce){_0x359955=_0x2effce;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x359955['id']);return getTicket(_0x30a362,_0xc21361,_0x359955,_0x1994b4,_0x11627c);})[_0x12c0('0x25')](function(_0x3c4d65){if(_0x3c4d65){logger[_0x12c0('0xf')](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x3c4d65['id']);}})['catch'](function(_0x5788ac){logger[_0x12c0('0x51')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',JSON[_0x12c0('0x52')](_0x5788ac));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff