// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xae1d=['customField','push','variableName','customVariable','Variable','toLowerCase','queue','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/helpdesk/tickets/%d','catch','error','outbound','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Ticket\x20ID\x20is:','trigger:browser:url','unmanaged','lastevent','toUpperCase','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','redis','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','Caller\x20-\x20%s','calleridname','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','then','Ticket\x20created!','format','%s/api/v2/agents','length','Agent\x20found!','find','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','defaults','GET','map','forEach','string','nameField','content','type','idField'];(function(_0x10c899,_0x2f3145){var _0x333b79=function(_0x8fc7ec){while(--_0x8fc7ec){_0x10c899['push'](_0x10c899['shift']());}};_0x333b79(++_0x2f3145);}(_0xae1d,0x13f));var _0xdae1=function(_0x1753e0,_0x32ccd4){_0x1753e0=_0x1753e0-0x0;var _0xc9f908=_0xae1d[_0x1753e0];return _0xc9f908;};'use strict';var _=require(_0xdae1('0x0'));var rp=require(_0xdae1('0x1'));var md5=require(_0xdae1('0x2'));var util=require('util');var Redis=require(_0xdae1('0x3'));var intUtil=require(_0xdae1('0x4'));var config=require(_0xdae1('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xdae1('0x6')]=_['defaults'](config[_0xdae1('0x6')],{'host':_0xdae1('0x7'),'port':0x18eb});var io=require(_0xdae1('0x8'))(new Redis(config[_0xdae1('0x6')]));var headers={'Content-Type':_0xdae1('0x9'),'Accept':_0xdae1('0x9')};function emit(_0x2892cc,_0x56691b,_0xcc4e5e){io['to'](_0x2892cc)[_0xdae1('0xa')](_0x56691b,_0xcc4e5e);}function getTicket(_0xa9ba84,_0xf78276,_0x553069,_0x2fe275,_0x4d3e27){logger[_0xdae1('0xb')](_0xdae1('0xc'));var _0x54b67c=_['merge']({'responder_id':_0xf78276['id'],'requester_id':_0x553069['id'],'name':util['format'](_0xdae1('0xd'),_0x4d3e27[_0xdae1('0xe')]),'phone':_0x4d3e27[_0xdae1('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xdae1('0x10')](_0x2fe275[_0xdae1('0x11')],_0x4d3e27,'\x20'),'description':intUtil[_0xdae1('0x10')](_0x2fe275[_0xdae1('0x12')],_0x4d3e27,_0xdae1('0x13')),'tags':getTags(_0x2fe275[_0xdae1('0x14')],_0xdae1('0x15'))},getCustomFields(_0x2fe275[_0xdae1('0x16')],_0x4d3e27));_0x54b67c['custom_fields']=_[_0xdae1('0x17')](_[_0xdae1('0x18')](_0x54b67c[_0xdae1('0x19')],'id'),_0xdae1('0x1a'));return request({'uri':util['format'](_0xdae1('0x1b'),_0xa9ba84[_0xdae1('0x1c')]),'method':_0xdae1('0x1d'),'body':_0x54b67c})[_0xdae1('0x1e')](function(_0x198569){logger['info'](_0xdae1('0x1f'));return _0x198569;});}function getUser(_0x10953e,_0x57d644){if(intUtil['validateEmail'](_0x57d644)){return request({'uri':util[_0xdae1('0x20')](_0xdae1('0x21'),_0x10953e[_0xdae1('0x1c')]),'qs':{'email':_0x57d644}})['then'](function(_0x12809c){if(_0x12809c[_0xdae1('0x22')]){logger['info'](_0xdae1('0x23'));return _[_0xdae1('0x24')](_0x12809c,function(_0x57848a){return _0x57848a['contact']['email']===_0x57d644;});}else{logger[_0xdae1('0xb')](_0xdae1('0x25'));return request({'uri':util[_0xdae1('0x20')](_0xdae1('0x26'),_0x10953e[_0xdae1('0x1c')])})[_0xdae1('0x1e')](function(_0x1acd6a){logger[_0xdae1('0xb')](_0xdae1('0x27'));return _0x1acd6a;});}});}else{logger[_0xdae1('0xb')](_0xdae1('0x28'));return request({'uri':util[_0xdae1('0x20')](_0xdae1('0x26'),_0x10953e[_0xdae1('0x1c')])})[_0xdae1('0x1e')](function(_0x13e93f){logger[_0xdae1('0xb')](_0xdae1('0x27'));return _0x13e93f;});}}function getEndUser(_0x50f02f,_0x187f37,_0x53fa40){logger[_0xdae1('0xb')]('Searching\x20enduser\x20with\x20phone',_0x53fa40);return request({'uri':util[_0xdae1('0x20')](_0xdae1('0x29'),_0x50f02f[_0xdae1('0x1c')]),'qs':{'phone':_0x53fa40}})[_0xdae1('0x1e')](function(_0x297784){if(_0x297784[_0xdae1('0x22')]){logger[_0xdae1('0xb')](_0xdae1('0x2a'));return _[_0xdae1('0x24')](_0x297784,{'phone':_0x53fa40});}else{logger[_0xdae1('0xb')](_0xdae1('0x2b'));return request({'uri':util[_0xdae1('0x20')](_0xdae1('0x29'),_0x50f02f[_0xdae1('0x1c')]),'method':_0xdae1('0x1d'),'body':{'name':_0x187f37,'phone':_0x53fa40}})[_0xdae1('0x1e')](function(_0x4b0cb2){logger[_0xdae1('0xb')](_0xdae1('0x2c'));return _0x4b0cb2;});}});}function getAuth(_0x5347f2){return util['format'](_0xdae1('0x2d'),new Buffer(_0x5347f2[_0xdae1('0x2e')]+':X')[_0xdae1('0x2f')](_0xdae1('0x30')));}function request(_0x319020){logger[_0xdae1('0x31')](_0xdae1('0x32'),JSON[_0xdae1('0x33')](_0x319020));return rp(_[_0xdae1('0x34')](_0x319020,{'method':_0xdae1('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x440141,_0x5d64b2){var _0x35cc2f=[];if(_0x440141&&_0x440141[_0xdae1('0x22')]>0x0){_0x35cc2f=_[_0xdae1('0x36')](_0x440141,_0x5d64b2);}return _0x35cc2f;}function getCustomFields(_0x6e0232,_0x4d05d9){var _0x8ddbcf=[];var _0x45fdbf={'custom_fields':[]};if(_0x6e0232[_0xdae1('0x22')]>0x0){_[_0xdae1('0x37')](_0x6e0232,function(_0x1d276e){if(_0x1d276e['type']===_0xdae1('0x38')&&_0x1d276e['nameField']&&!_0x1d276e['customField']){_0x45fdbf[_0x1d276e[_0xdae1('0x39')]['toLowerCase']()]=_0x1d276e[_0xdae1('0x3a')]['toString']();}else if(_0x1d276e[_0xdae1('0x3b')]===_0xdae1('0x38')&&_0x1d276e[_0xdae1('0x3c')]&&_0x1d276e[_0xdae1('0x3d')]){_0x45fdbf[_0xdae1('0x19')][_0xdae1('0x3e')]({'id':_0x1d276e[_0xdae1('0x3c')],'value':_0x1d276e[_0xdae1('0x3a')][_0xdae1('0x2f')]()});}else if(_0x1d276e[_0xdae1('0x3b')]==='variable'&&_0x1d276e[_0xdae1('0x3f')]&&_0x1d276e['idField']&&_0x1d276e[_0xdae1('0x3d')]){_0x4d05d9[_0x1d276e[_0xdae1('0x3f')]]&&_0x45fdbf[_0xdae1('0x19')]['push']({'id':_0x1d276e[_0xdae1('0x3c')],'value':_0x4d05d9[_0x1d276e[_0xdae1('0x3f')]][_0xdae1('0x2f')]()});}else if(_0x1d276e[_0xdae1('0x3b')]===_0xdae1('0x40')&&_0x1d276e['Variable']&&_0x1d276e[_0xdae1('0x41')][_0xdae1('0x15')]&&_0x1d276e[_0xdae1('0x3c')]&&_0x1d276e[_0xdae1('0x3d')]){_0x4d05d9[_0x1d276e[_0xdae1('0x41')][_0xdae1('0x15')]['toLowerCase']()]&&_0x45fdbf['custom_fields'][_0xdae1('0x3e')]({'id':_0x1d276e['idField'],'value':_0x4d05d9[_0x1d276e[_0xdae1('0x41')]['name'][_0xdae1('0x42')]()][_0xdae1('0x2f')]()});}});}return _0x45fdbf;}exports[_0xdae1('0x43')]=function(_0x2cef1c,_0x46c332,_0x9795bf,_0x20a5a8,_0x455f97,_0x2e3f5a){var _0x45de30,_0x3faa5a;_0x2e3f5a[_0xdae1('0x1c')]=intUtil['stripTrailingSlash'](_0x2e3f5a[_0xdae1('0x1c')]);_0x2e3f5a['serverUrl']=intUtil['stripTrailingSlash'](_0x2e3f5a[_0xdae1('0x44')]);if(_0x455f97&&_0x455f97[_0xdae1('0x45')]){logger['info'](_0xdae1('0x46'),_0xdae1('0x47'));_0x46c332[_0xdae1('0x48')]=util['format'](_0xdae1('0x49'),_0x2e3f5a['serverUrl'],_0x46c332['uniqueid'],md5(_0x46c332[_0xdae1('0x4a')]));}else{_0x46c332[_0xdae1('0x48')]='';}headers[_0xdae1('0x4b')]=getAuth(_0x2e3f5a);return getUser(_0x2e3f5a,_0x20a5a8[_0xdae1('0x4c')])[_0xdae1('0x1e')](function(_0x39dc81){_0x45de30=_0x39dc81;logger[_0xdae1('0xb')](_0xdae1('0x4d'),_0x45de30['id']);return getEndUser(_0x2e3f5a,_0x46c332[_0xdae1('0xe')],_0x46c332[_0xdae1('0xf')]);})['then'](function(_0x59576c){_0x3faa5a=_0x59576c;logger[_0xdae1('0xb')](_0xdae1('0x4e'),_0x3faa5a['id']);return getTicket(_0x2e3f5a,_0x45de30,_0x3faa5a,_0x9795bf,_0x46c332);})[_0xdae1('0x1e')](function(_0x13f5d9){if(_0x13f5d9&&_0x13f5d9['id']){logger[_0xdae1('0xb')](_0xdae1('0x1f'));logger[_0xdae1('0xb')]('The\x20Ticket\x20ID\x20is:',_0x13f5d9['id']);logger[_0xdae1('0xb')]('[QUEUE]',_0xdae1('0x4f'));emit(util[_0xdae1('0x20')](_0xdae1('0x50'),_0x20a5a8[_0xdae1('0x15')]),'trigger:browser:url',{'uri':util[_0xdae1('0x20')](_0xdae1('0x51'),_0x2e3f5a[_0xdae1('0x1c')],_0x13f5d9['id'])});}})[_0xdae1('0x52')](function(_0x332c7d){logger[_0xdae1('0x53')](_0xdae1('0x46'),JSON[_0xdae1('0x33')](_0x332c7d));});};exports[_0xdae1('0x54')]=function(_0xbb0ee1,_0x55468b,_0x3a53b0,_0x45519d,_0x10c75e,_0x52225f,_0x24da41){var _0x370f81,_0x2a4a6e;_0x52225f[_0xdae1('0x1c')]=intUtil[_0xdae1('0x55')](_0x52225f[_0xdae1('0x1c')]);_0x52225f[_0xdae1('0x44')]=intUtil[_0xdae1('0x55')](_0x52225f[_0xdae1('0x44')]);if(_0x24da41&&_0x24da41[_0xdae1('0x56')]&&_0x24da41['recordingFormat']!==_0xdae1('0x57')){logger[_0xdae1('0xb')](_0xdae1('0x58'),_0xdae1('0x47'));_0x55468b[_0xdae1('0x48')]=util[_0xdae1('0x20')](_0xdae1('0x49'),_0x52225f['serverUrl'],_0x55468b['uniqueid'],md5(_0x55468b[_0xdae1('0x4a')]));}headers[_0xdae1('0x4b')]=getAuth(_0x52225f);return getUser(_0x52225f,_0x45519d[_0xdae1('0x4c')])['then'](function(_0x1ff22e){_0x370f81=_0x1ff22e;logger[_0xdae1('0xb')](_0xdae1('0x4d'),_0x370f81['id']);return getEndUser(_0x52225f,_0x55468b[_0xdae1('0x59')],_0x55468b['destcalleridnum']);})['then'](function(_0xae0cf9){_0x2a4a6e=_0xae0cf9;logger[_0xdae1('0xb')]('The\x20Enduser\x20ID\x20is:',_0x2a4a6e['id']);return getTicket(_0x52225f,_0x370f81,_0x2a4a6e,_0x3a53b0,_0x55468b);})[_0xdae1('0x1e')](function(_0x4afb6a){if(_0x4afb6a&&_0x4afb6a['id']){logger[_0xdae1('0xb')]('Ticket\x20created!');logger[_0xdae1('0xb')](_0xdae1('0x5a'),_0x4afb6a['id']);logger['info'](_0xdae1('0x58'),_0xdae1('0x4f'));emit(util[_0xdae1('0x20')](_0xdae1('0x50'),_0x45519d['name']),_0xdae1('0x5b'),{'uri':util[_0xdae1('0x20')]('%s/helpdesk/tickets/%d',_0x52225f['remoteUri'],_0x4afb6a['id'])});}})['catch'](function(_0x3b21ad){logger[_0xdae1('0x53')](_0xdae1('0x58'),JSON[_0xdae1('0x33')](_0x3b21ad));});};exports[_0xdae1('0x5c')]=function(_0x588296,_0x30ae8b,_0x5eaf43,_0x209c5a,_0x2aab54,_0x244bfe){var _0x487b53,_0x15a62c;_0x244bfe[_0xdae1('0x1c')]=intUtil[_0xdae1('0x55')](_0x244bfe[_0xdae1('0x1c')]);_0x244bfe[_0xdae1('0x44')]=intUtil['stripTrailingSlash'](_0x244bfe['serverUrl']);if(_0x2aab54&&_0x2aab54[_0xdae1('0x45')]){logger[_0xdae1('0xb')]('['+_0x30ae8b[_0xdae1('0x5d')][_0xdae1('0x5e')]()+']','Recording\x20is\x20enabled!');_0x30ae8b[_0xdae1('0x48')]=util[_0xdae1('0x20')](_0xdae1('0x49'),_0x244bfe[_0xdae1('0x44')],_0x30ae8b[_0xdae1('0x4a')],md5(_0x30ae8b[_0xdae1('0x4a')]));}else{_0x30ae8b[_0xdae1('0x48')]='';}headers[_0xdae1('0x4b')]=getAuth(_0x244bfe);return getUser(_0x244bfe,'')[_0xdae1('0x1e')](function(_0x3b32a7){_0x487b53=_0x3b32a7;logger[_0xdae1('0xb')]('The\x20User\x20ID\x20is:',_0x487b53['id']);return getEndUser(_0x244bfe,_0x30ae8b[_0xdae1('0xe')],_0x30ae8b[_0xdae1('0xf')]);})[_0xdae1('0x1e')](function(_0x594b8b){_0x15a62c=_0x594b8b;logger[_0xdae1('0xb')](_0xdae1('0x4e'),_0x15a62c['id']);return getTicket(_0x244bfe,_0x487b53,_0x15a62c,_0x5eaf43,_0x30ae8b);})[_0xdae1('0x1e')](function(_0xbbb229){if(_0xbbb229){logger[_0xdae1('0xb')](_0xdae1('0x1f'));logger['info'](_0xdae1('0x5a'),_0xbbb229['id']);}})['catch'](function(_0x38798f){logger[_0xdae1('0x53')]('['+_0x30ae8b['lastevent'][_0xdae1('0x5e')]()+']',JSON['stringify'](_0x38798f));});};
\ No newline at end of file
+var _0x2c01=['Fields','custom_fields','mapValues','keyBy','format','remoteUri','Ticket\x20created!','validateEmail','length','Agent\x20found!','contact','email','%s/api/v2/agents/me','then','%s/api/v2/contacts','Enduser\x20found!','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','Basic\x20%s','apiKey','base64','[HTTP]','GET','map','forEach','includes','string','type','nameField','toLowerCase','picklist','idField','customField','push','content','toString','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/helpdesk/tickets/%d','catch','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','trigger:browser:url','unmanaged','monitor_format','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','Caller\x20-\x20%s','calleridname','getString','Subjects','Descriptions','<br>','Tags'];(function(_0x390cea,_0x43c078){var _0x14bf80=function(_0x196f3c){while(--_0x196f3c){_0x390cea['push'](_0x390cea['shift']());}};_0x14bf80(++_0x43c078);}(_0x2c01,0xff));var _0x12c0=function(_0x18c037,_0x26dbba){_0x18c037=_0x18c037-0x0;var _0x667212=_0x2c01[_0x18c037];return _0x667212;};'use strict';var _=require(_0x12c0('0x0'));var rp=require(_0x12c0('0x1'));var md5=require(_0x12c0('0x2'));var util=require(_0x12c0('0x3'));var Redis=require(_0x12c0('0x4'));var intUtil=require(_0x12c0('0x5'));var config=require(_0x12c0('0x6'));var logger=require(_0x12c0('0x7'))(_0x12c0('0x8'));config[_0x12c0('0x9')]=_[_0x12c0('0xa')](config[_0x12c0('0x9')],{'host':_0x12c0('0xb'),'port':0x18eb});var io=require(_0x12c0('0xc'))(new Redis(config[_0x12c0('0x9')]));var headers={'Content-Type':_0x12c0('0xd'),'Accept':_0x12c0('0xd')};function emit(_0x24c85f,_0x3cfdd7,_0x8afb17){io['to'](_0x24c85f)[_0x12c0('0xe')](_0x3cfdd7,_0x8afb17);}function getTicket(_0x93152b,_0x21f363,_0x354f,_0xc80a62,_0x31a90a){logger[_0x12c0('0xf')](_0x12c0('0x10'));var _0x29ad39=_['merge']({'responder_id':_0x21f363['id'],'requester_id':_0x354f['id'],'name':util['format'](_0x12c0('0x11'),_0x31a90a[_0x12c0('0x12')]),'phone':_0x31a90a['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x12c0('0x13')](_0xc80a62[_0x12c0('0x14')],_0x31a90a,'\x20'),'description':intUtil['getString'](_0xc80a62[_0x12c0('0x15')],_0x31a90a,_0x12c0('0x16')),'tags':getTags(_0xc80a62[_0x12c0('0x17')],'name')},getCustomFields(_0xc80a62[_0x12c0('0x18')],_0x31a90a));_0x29ad39[_0x12c0('0x19')]=_[_0x12c0('0x1a')](_[_0x12c0('0x1b')](_0x29ad39[_0x12c0('0x19')],'id'),'value');return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/tickets',_0x93152b[_0x12c0('0x1d')]),'method':'POST','body':_0x29ad39})['then'](function(_0x2c17f2){logger[_0x12c0('0xf')](_0x12c0('0x1e'));return _0x2c17f2;});}function getUser(_0x4e5786,_0x2b0645){if(intUtil[_0x12c0('0x1f')](_0x2b0645)){return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/agents',_0x4e5786[_0x12c0('0x1d')]),'qs':{'email':_0x2b0645}})['then'](function(_0x3512ff){if(_0x3512ff[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x21'));return _['find'](_0x3512ff,function(_0x8a035){return _0x8a035[_0x12c0('0x22')][_0x12c0('0x23')]===_0x2b0645;});}else{logger[_0x12c0('0xf')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x261d92){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x261d92;});}});}else{logger[_0x12c0('0xf')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x3feacf){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x3feacf;});}}function getEndUser(_0x3159f8,_0x5d66a2,_0x4fd91c){logger[_0x12c0('0xf')]('Searching\x20enduser\x20with\x20phone',_0x4fd91c);return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'qs':{'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x8ea144){if(_0x8ea144[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x27'));return _[_0x12c0('0x28')](_0x8ea144,{'phone':_0x4fd91c});}else{logger[_0x12c0('0xf')](_0x12c0('0x29'));return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'method':_0x12c0('0x2a'),'body':{'name':_0x5d66a2,'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x3c47f7){logger[_0x12c0('0xf')](_0x12c0('0x2b'));return _0x3c47f7;});}});}function getAuth(_0x18a706){return util[_0x12c0('0x1c')](_0x12c0('0x2c'),new Buffer(_0x18a706[_0x12c0('0x2d')]+':X')['toString'](_0x12c0('0x2e')));}function request(_0x31d86f){logger['debug'](_0x12c0('0x2f'),JSON['stringify'](_0x31d86f));return rp(_[_0x12c0('0xa')](_0x31d86f,{'method':_0x12c0('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x388170,_0x20434b){var _0x53cf06=[];if(_0x388170&&_0x388170['length']>0x0){_0x53cf06=_[_0x12c0('0x31')](_0x388170,_0x20434b);}return _0x53cf06;}function getCustomFields(_0x58bc08,_0x39d75e){var _0x3aa2ac=[];var _0x31af47={'custom_fields':[]};if(_0x58bc08[_0x12c0('0x20')]>0x0){_[_0x12c0('0x32')](_0x58bc08,function(_0x516c64){if(_[_0x12c0('0x33')]([_0x12c0('0x34'),'picklist'],_0x516c64[_0x12c0('0x35')])&&_0x516c64['nameField']&&!_0x516c64['customField']){_0x31af47[_0x516c64[_0x12c0('0x36')][_0x12c0('0x37')]()]=_0x516c64['content']['toString']();}else if(_[_0x12c0('0x33')]([_0x12c0('0x34'),_0x12c0('0x38')],_0x516c64[_0x12c0('0x35')])&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64[_0x12c0('0x39')],'value':_0x516c64[_0x12c0('0x3c')][_0x12c0('0x3d')]()});}else if(_0x516c64['type']===_0x12c0('0x3e')&&_0x516c64[_0x12c0('0x3f')]&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64[_0x12c0('0x3f')]]&&_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64['idField'],'value':_0x39d75e[_0x516c64['variableName']][_0x12c0('0x3d')]()});}else if(_0x516c64[_0x12c0('0x35')]===_0x12c0('0x40')&&_0x516c64[_0x12c0('0x41')]&&_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')]&&_0x516c64['idField']&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64['Variable'][_0x12c0('0x42')][_0x12c0('0x37')]()]&&_0x31af47[_0x12c0('0x19')]['push']({'id':_0x516c64[_0x12c0('0x39')],'value':_0x39d75e[_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')][_0x12c0('0x37')]()][_0x12c0('0x3d')]()});}});}return _0x31af47;}exports[_0x12c0('0x43')]=function(_0x5a3214,_0x2d8ecf,_0x2709c0,_0x53007d,_0x2aba7f,_0xdb1da5){var _0x47abfa,_0x31b94c;_0xdb1da5[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x1d')]);_0xdb1da5['serverUrl']=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x45')]);if(_0x2aba7f&&_0x2aba7f['monitor_format']){logger[_0x12c0('0xf')](_0x12c0('0x46'),_0x12c0('0x47'));_0x2d8ecf[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0xdb1da5[_0x12c0('0x45')],_0x2d8ecf[_0x12c0('0x4a')],md5(_0x2d8ecf[_0x12c0('0x4a')]));}else{_0x2d8ecf[_0x12c0('0x48')]='';}headers[_0x12c0('0x4b')]=getAuth(_0xdb1da5);return getUser(_0xdb1da5,_0x53007d[_0x12c0('0x23')])[_0x12c0('0x25')](function(_0x2a315f){_0x47abfa=_0x2a315f;logger[_0x12c0('0xf')]('The\x20User\x20ID\x20is:',_0x47abfa['id']);return getEndUser(_0xdb1da5,_0x2d8ecf[_0x12c0('0x12')],_0x2d8ecf[_0x12c0('0x4c')]);})[_0x12c0('0x25')](function(_0x25523a){_0x31b94c=_0x25523a;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x31b94c['id']);return getTicket(_0xdb1da5,_0x47abfa,_0x31b94c,_0x2709c0,_0x2d8ecf);})['then'](function(_0x596dcc){if(_0x596dcc&&_0x596dcc['id']){logger['info'](_0x12c0('0x1e'));logger['info'](_0x12c0('0x4e'),_0x596dcc['id']);logger[_0x12c0('0xf')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x53007d[_0x12c0('0x42')]),'trigger:browser:url',{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0xdb1da5['remoteUri'],_0x596dcc['id'])});}})[_0x12c0('0x50')](function(_0x21dbc6){logger[_0x12c0('0x51')](_0x12c0('0x46'),JSON[_0x12c0('0x52')](_0x21dbc6));});};exports[_0x12c0('0x53')]=function(_0x809f40,_0x3e127e,_0xe50c3e,_0x1a5295,_0x415912,_0x20b905,_0x4497f4){var _0x4f2fa8,_0x524e84;_0x20b905[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x1d')]);_0x20b905[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x45')]);if(_0x4497f4&&_0x4497f4[_0x12c0('0x54')]&&_0x4497f4['recordingFormat']!==_0x12c0('0x55')){logger['info'](_0x12c0('0x56'),_0x12c0('0x47'));_0x3e127e[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0x20b905['serverUrl'],_0x3e127e[_0x12c0('0x4a')],md5(_0x3e127e[_0x12c0('0x4a')]));}headers['Authorization']=getAuth(_0x20b905);return getUser(_0x20b905,_0x1a5295['email'])[_0x12c0('0x25')](function(_0x3f5063){_0x4f2fa8=_0x3f5063;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0x4f2fa8['id']);return getEndUser(_0x20b905,_0x3e127e['destcalleridname'],_0x3e127e['destcalleridnum']);})[_0x12c0('0x25')](function(_0x193c4d){_0x524e84=_0x193c4d;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x524e84['id']);return getTicket(_0x20b905,_0x4f2fa8,_0x524e84,_0xe50c3e,_0x3e127e);})[_0x12c0('0x25')](function(_0x26cc9f){if(_0x26cc9f&&_0x26cc9f['id']){logger['info'](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x26cc9f['id']);logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x12c0('0x1c')]('user:%s',_0x1a5295[_0x12c0('0x42')]),_0x12c0('0x58'),{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0x20b905[_0x12c0('0x1d')],_0x26cc9f['id'])});}})[_0x12c0('0x50')](function(_0x23f8b3){logger[_0x12c0('0x51')](_0x12c0('0x56'),JSON[_0x12c0('0x52')](_0x23f8b3));});};exports[_0x12c0('0x59')]=function(_0x458e5f,_0x11627c,_0x1994b4,_0x7cad53,_0x245dc8,_0x30a362){var _0xc21361,_0x359955;_0x30a362[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x1d')]);_0x30a362[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x45')]);if(_0x245dc8&&_0x245dc8[_0x12c0('0x5a')]){logger[_0x12c0('0xf')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',_0x12c0('0x47'));_0x11627c['recordingURL']=util['format'](_0x12c0('0x49'),_0x30a362[_0x12c0('0x45')],_0x11627c[_0x12c0('0x4a')],md5(_0x11627c[_0x12c0('0x4a')]));}else{_0x11627c['recordingURL']='';}headers[_0x12c0('0x4b')]=getAuth(_0x30a362);return getUser(_0x30a362,'')['then'](function(_0x2dc651){_0xc21361=_0x2dc651;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0xc21361['id']);return getEndUser(_0x30a362,_0x11627c['calleridname'],_0x11627c['calleridnum']);})[_0x12c0('0x25')](function(_0x2effce){_0x359955=_0x2effce;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x359955['id']);return getTicket(_0x30a362,_0xc21361,_0x359955,_0x1994b4,_0x11627c);})[_0x12c0('0x25')](function(_0x3c4d65){if(_0x3c4d65){logger[_0x12c0('0xf')](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x3c4d65['id']);}})['catch'](function(_0x5788ac){logger[_0x12c0('0x51')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',JSON[_0x12c0('0x52')](_0x5788ac));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff