Built motion from commit ffdca78c.|2.6.24
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index e70ea4d..7fb331b 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x05c7=['calleridname','calleridnum','getString','Subjects','Descriptions','<br>','name','Fields','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','then','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','find','contact','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Basic\x20%s','toString','base64','[HTTP]','stringify','defaults','GET','forEach','includes','string','picklist','type','nameField','idField','customField','content','variable','variableName','push','customVariable','Variable','toLowerCase','queue','serverUrl','stripTrailingSlash','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','email','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/helpdesk/tickets/%d','catch','outbound','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','uniqueid','destcalleridname','trigger:browser:url','error','unmanaged','toUpperCase','lastevent','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','localhost','application/json','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s'];(function(_0x59e862,_0x477bf2){var _0x1a25ee=function(_0xc61e64){while(--_0xc61e64){_0x59e862['push'](_0x59e862['shift']());}};_0x1a25ee(++_0x477bf2);}(_0x05c7,0x162));var _0x705c=function(_0x309ee3,_0x26c85f){_0x309ee3=_0x309ee3-0x0;var _0x2268e0=_0x05c7[_0x309ee3];return _0x2268e0;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0x705c('0x0'));var util=require(_0x705c('0x1'));var Redis=require(_0x705c('0x2'));var intUtil=require(_0x705c('0x3'));var config=require(_0x705c('0x4'));var logger=require(_0x705c('0x5'))(_0x705c('0x6'));config[_0x705c('0x7')]=_['defaults'](config[_0x705c('0x7')],{'host':_0x705c('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x705c('0x7')]));var headers={'Content-Type':_0x705c('0x9'),'Accept':'application/json'};function emit(_0x439c9e,_0x235850,_0x3fa9b3){io['to'](_0x439c9e)['emit'](_0x235850,_0x3fa9b3);}function getTicket(_0x370db8,_0x5434db,_0xf39764,_0x160e1e,_0x2ddbed){logger['info'](_0x705c('0xa'));var _0x4b92c9=_[_0x705c('0xb')]({'responder_id':_0x5434db['id'],'requester_id':_0xf39764['id'],'name':util[_0x705c('0xc')](_0x705c('0xd'),_0x2ddbed[_0x705c('0xe')]),'phone':_0x2ddbed[_0x705c('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x705c('0x10')](_0x160e1e[_0x705c('0x11')],_0x2ddbed,'\x20'),'description':intUtil[_0x705c('0x10')](_0x160e1e[_0x705c('0x12')],_0x2ddbed,_0x705c('0x13')),'tags':getTags(_0x160e1e['Tags'],_0x705c('0x14'))},getCustomFields(_0x160e1e[_0x705c('0x15')],_0x2ddbed));_0x4b92c9['custom_fields']=_['mapValues'](_[_0x705c('0x16')](_0x4b92c9[_0x705c('0x17')],'id'),_0x705c('0x18'));return request({'uri':util[_0x705c('0xc')](_0x705c('0x19'),_0x370db8[_0x705c('0x1a')]),'method':'POST','body':_0x4b92c9})[_0x705c('0x1b')](function(_0x203107){logger[_0x705c('0x1c')](_0x705c('0x1d'));return _0x203107;});}function getUser(_0x4aa842,_0x53d984){if(intUtil[_0x705c('0x1e')](_0x53d984)){return request({'uri':util[_0x705c('0xc')](_0x705c('0x1f'),_0x4aa842[_0x705c('0x1a')]),'qs':{'email':_0x53d984}})['then'](function(_0xd3d3bb){if(_0xd3d3bb[_0x705c('0x20')]){logger[_0x705c('0x1c')]('Agent\x20found!');return _[_0x705c('0x21')](_0xd3d3bb,function(_0x5b5cb4){return _0x5b5cb4[_0x705c('0x22')]['email']===_0x53d984;});}else{logger[_0x705c('0x1c')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x705c('0x23'),_0x4aa842[_0x705c('0x1a')])})['then'](function(_0x1cec58){logger[_0x705c('0x1c')](_0x705c('0x24'));return _0x1cec58;});}});}else{logger[_0x705c('0x1c')](_0x705c('0x25'));return request({'uri':util['format'](_0x705c('0x23'),_0x4aa842[_0x705c('0x1a')])})[_0x705c('0x1b')](function(_0x326ba5){logger[_0x705c('0x1c')](_0x705c('0x24'));return _0x326ba5;});}}function getEndUser(_0x16e2d7,_0x1e0990,_0xebd0fc){logger[_0x705c('0x1c')](_0x705c('0x26'),_0xebd0fc);return request({'uri':util[_0x705c('0xc')](_0x705c('0x27'),_0x16e2d7[_0x705c('0x1a')]),'qs':{'phone':_0xebd0fc}})[_0x705c('0x1b')](function(_0x57ac4f){if(_0x57ac4f['length']){logger['info'](_0x705c('0x28'));return _[_0x705c('0x21')](_0x57ac4f,{'phone':_0xebd0fc});}else{logger['info'](_0x705c('0x29'));return request({'uri':util[_0x705c('0xc')](_0x705c('0x27'),_0x16e2d7[_0x705c('0x1a')]),'method':_0x705c('0x2a'),'body':{'name':_0x1e0990,'phone':_0xebd0fc}})[_0x705c('0x1b')](function(_0x42b2a8){logger[_0x705c('0x1c')]('Enduser\x20created.');return _0x42b2a8;});}});}function getAuth(_0x3c15cb){return util[_0x705c('0xc')](_0x705c('0x2b'),new Buffer(_0x3c15cb['apiKey']+':X')[_0x705c('0x2c')](_0x705c('0x2d')));}function request(_0x4630c0){logger['debug'](_0x705c('0x2e'),JSON[_0x705c('0x2f')](_0x4630c0));return rp(_[_0x705c('0x30')](_0x4630c0,{'method':_0x705c('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x48fe55,_0x1cbf8d){var _0x5acaea=[];if(_0x48fe55&&_0x48fe55[_0x705c('0x20')]>0x0){_0x5acaea=_['map'](_0x48fe55,_0x1cbf8d);}return _0x5acaea;}function getCustomFields(_0x518746,_0x113391){var _0x393581=[];var _0x1ba888={'custom_fields':[]};if(_0x518746[_0x705c('0x20')]>0x0){_[_0x705c('0x32')](_0x518746,function(_0x4de52b){if(_[_0x705c('0x33')]([_0x705c('0x34'),_0x705c('0x35')],_0x4de52b[_0x705c('0x36')])&&_0x4de52b[_0x705c('0x37')]&&!_0x4de52b['customField']){_0x1ba888[_0x4de52b[_0x705c('0x37')]['toLowerCase']()]=_0x4de52b['content'][_0x705c('0x2c')]();}else if(_['includes'](['string',_0x705c('0x35')],_0x4de52b[_0x705c('0x36')])&&_0x4de52b[_0x705c('0x38')]&&_0x4de52b[_0x705c('0x39')]){_0x1ba888[_0x705c('0x17')]['push']({'id':_0x4de52b['idField'],'value':_0x4de52b[_0x705c('0x3a')]['toString']()});}else if(_0x4de52b[_0x705c('0x36')]===_0x705c('0x3b')&&_0x4de52b[_0x705c('0x3c')]&&_0x4de52b[_0x705c('0x38')]&&_0x4de52b[_0x705c('0x39')]){_0x113391[_0x4de52b['variableName']]&&_0x1ba888[_0x705c('0x17')][_0x705c('0x3d')]({'id':_0x4de52b[_0x705c('0x38')],'value':_0x113391[_0x4de52b['variableName']][_0x705c('0x2c')]()});}else if(_0x4de52b['type']===_0x705c('0x3e')&&_0x4de52b[_0x705c('0x3f')]&&_0x4de52b['Variable'][_0x705c('0x14')]&&_0x4de52b[_0x705c('0x38')]&&_0x4de52b[_0x705c('0x39')]){_0x113391[_0x4de52b[_0x705c('0x3f')]['name'][_0x705c('0x40')]()]&&_0x1ba888[_0x705c('0x17')]['push']({'id':_0x4de52b[_0x705c('0x38')],'value':_0x113391[_0x4de52b['Variable']['name'][_0x705c('0x40')]()][_0x705c('0x2c')]()});}});}return _0x1ba888;}exports[_0x705c('0x41')]=function(_0x11b1f5,_0x51dc26,_0x158318,_0x1ae75e,_0x2c1099,_0xa695b5){var _0x487340,_0x4aab8a;_0xa695b5[_0x705c('0x1a')]=intUtil['stripTrailingSlash'](_0xa695b5['remoteUri']);_0xa695b5[_0x705c('0x42')]=intUtil[_0x705c('0x43')](_0xa695b5[_0x705c('0x42')]);if(_0x2c1099&&_0x2c1099[_0x705c('0x44')]){logger[_0x705c('0x1c')]('[QUEUE]','Recording\x20is\x20enabled!');_0x51dc26[_0x705c('0x45')]=util['format'](_0x705c('0x46'),_0xa695b5[_0x705c('0x42')],_0x51dc26['uniqueid'],md5(_0x51dc26['uniqueid']));}else{_0x51dc26[_0x705c('0x45')]='';}headers[_0x705c('0x47')]=getAuth(_0xa695b5);return getUser(_0xa695b5,_0x1ae75e[_0x705c('0x48')])[_0x705c('0x1b')](function(_0x287718){_0x487340=_0x287718;logger[_0x705c('0x1c')](_0x705c('0x49'),_0x487340['id']);return getEndUser(_0xa695b5,_0x51dc26[_0x705c('0xe')],_0x51dc26[_0x705c('0xf')]);})[_0x705c('0x1b')](function(_0x3cd743){_0x4aab8a=_0x3cd743;logger[_0x705c('0x1c')](_0x705c('0x4a'),_0x4aab8a['id']);return getTicket(_0xa695b5,_0x487340,_0x4aab8a,_0x158318,_0x51dc26);})[_0x705c('0x1b')](function(_0x2c62f1){if(_0x2c62f1&&_0x2c62f1['id']){logger[_0x705c('0x1c')]('Ticket\x20created!');logger['info'](_0x705c('0x4b'),_0x2c62f1['id']);logger[_0x705c('0x1c')](_0x705c('0x4c'),_0x705c('0x4d'));emit(util[_0x705c('0xc')](_0x705c('0x4e'),_0x1ae75e[_0x705c('0x14')]),'trigger:browser:url',{'uri':util[_0x705c('0xc')](_0x705c('0x4f'),_0xa695b5[_0x705c('0x1a')],_0x2c62f1['id'])});}})[_0x705c('0x50')](function(_0x59ee17){logger['error']('[QUEUE]',JSON[_0x705c('0x2f')](_0x59ee17));});};exports[_0x705c('0x51')]=function(_0x3470ab,_0x91a427,_0x2cf479,_0x9c5cc6,_0x125f0f,_0x345ce9,_0x76e7cc){var _0x21ee49,_0x525b03;_0x345ce9[_0x705c('0x1a')]=intUtil[_0x705c('0x43')](_0x345ce9['remoteUri']);_0x345ce9['serverUrl']=intUtil[_0x705c('0x43')](_0x345ce9[_0x705c('0x42')]);if(_0x76e7cc&&_0x76e7cc[_0x705c('0x52')]&&_0x76e7cc[_0x705c('0x52')]!=='none'){logger['info'](_0x705c('0x53'),_0x705c('0x54'));_0x91a427[_0x705c('0x45')]=util[_0x705c('0xc')](_0x705c('0x46'),_0x345ce9['serverUrl'],_0x91a427[_0x705c('0x55')],md5(_0x91a427[_0x705c('0x55')]));}headers[_0x705c('0x47')]=getAuth(_0x345ce9);return getUser(_0x345ce9,_0x9c5cc6[_0x705c('0x48')])[_0x705c('0x1b')](function(_0x35e72a){_0x21ee49=_0x35e72a;logger['info'](_0x705c('0x49'),_0x21ee49['id']);return getEndUser(_0x345ce9,_0x91a427[_0x705c('0x56')],_0x91a427['destcalleridnum']);})[_0x705c('0x1b')](function(_0x40fc7c){_0x525b03=_0x40fc7c;logger['info']('The\x20Enduser\x20ID\x20is:',_0x525b03['id']);return getTicket(_0x345ce9,_0x21ee49,_0x525b03,_0x2cf479,_0x91a427);})['then'](function(_0x176cdc){if(_0x176cdc&&_0x176cdc['id']){logger['info'](_0x705c('0x1d'));logger[_0x705c('0x1c')](_0x705c('0x4b'),_0x176cdc['id']);logger[_0x705c('0x1c')]('[OUTBOUND]',_0x705c('0x4d'));emit(util[_0x705c('0xc')]('user:%s',_0x9c5cc6[_0x705c('0x14')]),_0x705c('0x57'),{'uri':util[_0x705c('0xc')](_0x705c('0x4f'),_0x345ce9[_0x705c('0x1a')],_0x176cdc['id'])});}})['catch'](function(_0x48e67f){logger[_0x705c('0x58')](_0x705c('0x53'),JSON['stringify'](_0x48e67f));});};exports[_0x705c('0x59')]=function(_0x2a5a11,_0x121028,_0x2f490b,_0x3a8b2c,_0x513d7c,_0xa32651){var _0x15a88c,_0x35cebb;_0xa32651['remoteUri']=intUtil[_0x705c('0x43')](_0xa32651[_0x705c('0x1a')]);_0xa32651[_0x705c('0x42')]=intUtil['stripTrailingSlash'](_0xa32651[_0x705c('0x42')]);if(_0x513d7c&&_0x513d7c[_0x705c('0x44')]){logger[_0x705c('0x1c')]('['+_0x121028['lastevent'][_0x705c('0x5a')]()+']',_0x705c('0x54'));_0x121028['recordingURL']=util[_0x705c('0xc')](_0x705c('0x46'),_0xa32651[_0x705c('0x42')],_0x121028[_0x705c('0x55')],md5(_0x121028[_0x705c('0x55')]));}else{_0x121028[_0x705c('0x45')]='';}headers[_0x705c('0x47')]=getAuth(_0xa32651);return getUser(_0xa32651,'')[_0x705c('0x1b')](function(_0x2d4c4a){_0x15a88c=_0x2d4c4a;logger[_0x705c('0x1c')]('The\x20User\x20ID\x20is:',_0x15a88c['id']);return getEndUser(_0xa32651,_0x121028[_0x705c('0xe')],_0x121028[_0x705c('0xf')]);})[_0x705c('0x1b')](function(_0x496b98){_0x35cebb=_0x496b98;logger[_0x705c('0x1c')](_0x705c('0x4a'),_0x35cebb['id']);return getTicket(_0xa32651,_0x15a88c,_0x35cebb,_0x2f490b,_0x121028);})[_0x705c('0x1b')](function(_0x540f26){if(_0x540f26){logger[_0x705c('0x1c')](_0x705c('0x1d'));logger[_0x705c('0x1c')](_0x705c('0x4b'),_0x540f26['id']);}})[_0x705c('0x50')](function(_0x355d3a){logger[_0x705c('0x58')]('['+_0x121028[_0x705c('0x5b')][_0x705c('0x5a')]()+']',JSON[_0x705c('0x2f')](_0x355d3a));});};
\ No newline at end of file
+var _0x2c01=['Fields','custom_fields','mapValues','keyBy','format','remoteUri','Ticket\x20created!','validateEmail','length','Agent\x20found!','contact','email','%s/api/v2/agents/me','then','%s/api/v2/contacts','Enduser\x20found!','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','Basic\x20%s','apiKey','base64','[HTTP]','GET','map','forEach','includes','string','type','nameField','toLowerCase','picklist','idField','customField','push','content','toString','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/helpdesk/tickets/%d','catch','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','trigger:browser:url','unmanaged','monitor_format','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','Caller\x20-\x20%s','calleridname','getString','Subjects','Descriptions','<br>','Tags'];(function(_0x390cea,_0x43c078){var _0x14bf80=function(_0x196f3c){while(--_0x196f3c){_0x390cea['push'](_0x390cea['shift']());}};_0x14bf80(++_0x43c078);}(_0x2c01,0xff));var _0x12c0=function(_0x18c037,_0x26dbba){_0x18c037=_0x18c037-0x0;var _0x667212=_0x2c01[_0x18c037];return _0x667212;};'use strict';var _=require(_0x12c0('0x0'));var rp=require(_0x12c0('0x1'));var md5=require(_0x12c0('0x2'));var util=require(_0x12c0('0x3'));var Redis=require(_0x12c0('0x4'));var intUtil=require(_0x12c0('0x5'));var config=require(_0x12c0('0x6'));var logger=require(_0x12c0('0x7'))(_0x12c0('0x8'));config[_0x12c0('0x9')]=_[_0x12c0('0xa')](config[_0x12c0('0x9')],{'host':_0x12c0('0xb'),'port':0x18eb});var io=require(_0x12c0('0xc'))(new Redis(config[_0x12c0('0x9')]));var headers={'Content-Type':_0x12c0('0xd'),'Accept':_0x12c0('0xd')};function emit(_0x24c85f,_0x3cfdd7,_0x8afb17){io['to'](_0x24c85f)[_0x12c0('0xe')](_0x3cfdd7,_0x8afb17);}function getTicket(_0x93152b,_0x21f363,_0x354f,_0xc80a62,_0x31a90a){logger[_0x12c0('0xf')](_0x12c0('0x10'));var _0x29ad39=_['merge']({'responder_id':_0x21f363['id'],'requester_id':_0x354f['id'],'name':util['format'](_0x12c0('0x11'),_0x31a90a[_0x12c0('0x12')]),'phone':_0x31a90a['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x12c0('0x13')](_0xc80a62[_0x12c0('0x14')],_0x31a90a,'\x20'),'description':intUtil['getString'](_0xc80a62[_0x12c0('0x15')],_0x31a90a,_0x12c0('0x16')),'tags':getTags(_0xc80a62[_0x12c0('0x17')],'name')},getCustomFields(_0xc80a62[_0x12c0('0x18')],_0x31a90a));_0x29ad39[_0x12c0('0x19')]=_[_0x12c0('0x1a')](_[_0x12c0('0x1b')](_0x29ad39[_0x12c0('0x19')],'id'),'value');return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/tickets',_0x93152b[_0x12c0('0x1d')]),'method':'POST','body':_0x29ad39})['then'](function(_0x2c17f2){logger[_0x12c0('0xf')](_0x12c0('0x1e'));return _0x2c17f2;});}function getUser(_0x4e5786,_0x2b0645){if(intUtil[_0x12c0('0x1f')](_0x2b0645)){return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/agents',_0x4e5786[_0x12c0('0x1d')]),'qs':{'email':_0x2b0645}})['then'](function(_0x3512ff){if(_0x3512ff[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x21'));return _['find'](_0x3512ff,function(_0x8a035){return _0x8a035[_0x12c0('0x22')][_0x12c0('0x23')]===_0x2b0645;});}else{logger[_0x12c0('0xf')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x261d92){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x261d92;});}});}else{logger[_0x12c0('0xf')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x3feacf){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x3feacf;});}}function getEndUser(_0x3159f8,_0x5d66a2,_0x4fd91c){logger[_0x12c0('0xf')]('Searching\x20enduser\x20with\x20phone',_0x4fd91c);return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'qs':{'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x8ea144){if(_0x8ea144[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x27'));return _[_0x12c0('0x28')](_0x8ea144,{'phone':_0x4fd91c});}else{logger[_0x12c0('0xf')](_0x12c0('0x29'));return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'method':_0x12c0('0x2a'),'body':{'name':_0x5d66a2,'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x3c47f7){logger[_0x12c0('0xf')](_0x12c0('0x2b'));return _0x3c47f7;});}});}function getAuth(_0x18a706){return util[_0x12c0('0x1c')](_0x12c0('0x2c'),new Buffer(_0x18a706[_0x12c0('0x2d')]+':X')['toString'](_0x12c0('0x2e')));}function request(_0x31d86f){logger['debug'](_0x12c0('0x2f'),JSON['stringify'](_0x31d86f));return rp(_[_0x12c0('0xa')](_0x31d86f,{'method':_0x12c0('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x388170,_0x20434b){var _0x53cf06=[];if(_0x388170&&_0x388170['length']>0x0){_0x53cf06=_[_0x12c0('0x31')](_0x388170,_0x20434b);}return _0x53cf06;}function getCustomFields(_0x58bc08,_0x39d75e){var _0x3aa2ac=[];var _0x31af47={'custom_fields':[]};if(_0x58bc08[_0x12c0('0x20')]>0x0){_[_0x12c0('0x32')](_0x58bc08,function(_0x516c64){if(_[_0x12c0('0x33')]([_0x12c0('0x34'),'picklist'],_0x516c64[_0x12c0('0x35')])&&_0x516c64['nameField']&&!_0x516c64['customField']){_0x31af47[_0x516c64[_0x12c0('0x36')][_0x12c0('0x37')]()]=_0x516c64['content']['toString']();}else if(_[_0x12c0('0x33')]([_0x12c0('0x34'),_0x12c0('0x38')],_0x516c64[_0x12c0('0x35')])&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64[_0x12c0('0x39')],'value':_0x516c64[_0x12c0('0x3c')][_0x12c0('0x3d')]()});}else if(_0x516c64['type']===_0x12c0('0x3e')&&_0x516c64[_0x12c0('0x3f')]&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64[_0x12c0('0x3f')]]&&_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64['idField'],'value':_0x39d75e[_0x516c64['variableName']][_0x12c0('0x3d')]()});}else if(_0x516c64[_0x12c0('0x35')]===_0x12c0('0x40')&&_0x516c64[_0x12c0('0x41')]&&_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')]&&_0x516c64['idField']&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64['Variable'][_0x12c0('0x42')][_0x12c0('0x37')]()]&&_0x31af47[_0x12c0('0x19')]['push']({'id':_0x516c64[_0x12c0('0x39')],'value':_0x39d75e[_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')][_0x12c0('0x37')]()][_0x12c0('0x3d')]()});}});}return _0x31af47;}exports[_0x12c0('0x43')]=function(_0x5a3214,_0x2d8ecf,_0x2709c0,_0x53007d,_0x2aba7f,_0xdb1da5){var _0x47abfa,_0x31b94c;_0xdb1da5[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x1d')]);_0xdb1da5['serverUrl']=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x45')]);if(_0x2aba7f&&_0x2aba7f['monitor_format']){logger[_0x12c0('0xf')](_0x12c0('0x46'),_0x12c0('0x47'));_0x2d8ecf[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0xdb1da5[_0x12c0('0x45')],_0x2d8ecf[_0x12c0('0x4a')],md5(_0x2d8ecf[_0x12c0('0x4a')]));}else{_0x2d8ecf[_0x12c0('0x48')]='';}headers[_0x12c0('0x4b')]=getAuth(_0xdb1da5);return getUser(_0xdb1da5,_0x53007d[_0x12c0('0x23')])[_0x12c0('0x25')](function(_0x2a315f){_0x47abfa=_0x2a315f;logger[_0x12c0('0xf')]('The\x20User\x20ID\x20is:',_0x47abfa['id']);return getEndUser(_0xdb1da5,_0x2d8ecf[_0x12c0('0x12')],_0x2d8ecf[_0x12c0('0x4c')]);})[_0x12c0('0x25')](function(_0x25523a){_0x31b94c=_0x25523a;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x31b94c['id']);return getTicket(_0xdb1da5,_0x47abfa,_0x31b94c,_0x2709c0,_0x2d8ecf);})['then'](function(_0x596dcc){if(_0x596dcc&&_0x596dcc['id']){logger['info'](_0x12c0('0x1e'));logger['info'](_0x12c0('0x4e'),_0x596dcc['id']);logger[_0x12c0('0xf')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x53007d[_0x12c0('0x42')]),'trigger:browser:url',{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0xdb1da5['remoteUri'],_0x596dcc['id'])});}})[_0x12c0('0x50')](function(_0x21dbc6){logger[_0x12c0('0x51')](_0x12c0('0x46'),JSON[_0x12c0('0x52')](_0x21dbc6));});};exports[_0x12c0('0x53')]=function(_0x809f40,_0x3e127e,_0xe50c3e,_0x1a5295,_0x415912,_0x20b905,_0x4497f4){var _0x4f2fa8,_0x524e84;_0x20b905[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x1d')]);_0x20b905[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x45')]);if(_0x4497f4&&_0x4497f4[_0x12c0('0x54')]&&_0x4497f4['recordingFormat']!==_0x12c0('0x55')){logger['info'](_0x12c0('0x56'),_0x12c0('0x47'));_0x3e127e[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0x20b905['serverUrl'],_0x3e127e[_0x12c0('0x4a')],md5(_0x3e127e[_0x12c0('0x4a')]));}headers['Authorization']=getAuth(_0x20b905);return getUser(_0x20b905,_0x1a5295['email'])[_0x12c0('0x25')](function(_0x3f5063){_0x4f2fa8=_0x3f5063;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0x4f2fa8['id']);return getEndUser(_0x20b905,_0x3e127e['destcalleridname'],_0x3e127e['destcalleridnum']);})[_0x12c0('0x25')](function(_0x193c4d){_0x524e84=_0x193c4d;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x524e84['id']);return getTicket(_0x20b905,_0x4f2fa8,_0x524e84,_0xe50c3e,_0x3e127e);})[_0x12c0('0x25')](function(_0x26cc9f){if(_0x26cc9f&&_0x26cc9f['id']){logger['info'](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x26cc9f['id']);logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x12c0('0x1c')]('user:%s',_0x1a5295[_0x12c0('0x42')]),_0x12c0('0x58'),{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0x20b905[_0x12c0('0x1d')],_0x26cc9f['id'])});}})[_0x12c0('0x50')](function(_0x23f8b3){logger[_0x12c0('0x51')](_0x12c0('0x56'),JSON[_0x12c0('0x52')](_0x23f8b3));});};exports[_0x12c0('0x59')]=function(_0x458e5f,_0x11627c,_0x1994b4,_0x7cad53,_0x245dc8,_0x30a362){var _0xc21361,_0x359955;_0x30a362[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x1d')]);_0x30a362[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x45')]);if(_0x245dc8&&_0x245dc8[_0x12c0('0x5a')]){logger[_0x12c0('0xf')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',_0x12c0('0x47'));_0x11627c['recordingURL']=util['format'](_0x12c0('0x49'),_0x30a362[_0x12c0('0x45')],_0x11627c[_0x12c0('0x4a')],md5(_0x11627c[_0x12c0('0x4a')]));}else{_0x11627c['recordingURL']='';}headers[_0x12c0('0x4b')]=getAuth(_0x30a362);return getUser(_0x30a362,'')['then'](function(_0x2dc651){_0xc21361=_0x2dc651;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0xc21361['id']);return getEndUser(_0x30a362,_0x11627c['calleridname'],_0x11627c['calleridnum']);})[_0x12c0('0x25')](function(_0x2effce){_0x359955=_0x2effce;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x359955['id']);return getTicket(_0x30a362,_0xc21361,_0x359955,_0x1994b4,_0x11627c);})[_0x12c0('0x25')](function(_0x3c4d65){if(_0x3c4d65){logger[_0x12c0('0xf')](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x3c4d65['id']);}})['catch'](function(_0x5788ac){logger[_0x12c0('0x51')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',JSON[_0x12c0('0x52')](_0x5788ac));});};
\ No newline at end of file