// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xd4a3=['serverUrl','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','catch','error','stringify','outbound','recordingFormat','[OUTBOUND]','Authorization','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','%s/helpdesk/tickets/%d','lastevent','toUpperCase','lodash','md5','util','ioredis','../../../../config/environment','../../../../config/logger','freshdesk','redis','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Subjects','Descriptions','<br>','name','mapValues','keyBy','custom_fields','%s/api/v2/tickets','remoteUri','Ticket\x20created!','validateEmail','%s/api/v2/agents','then','Agent\x20found!','email','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Searching\x20enduser\x20with\x20phone','length','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/api/v2/contacts','POST','Basic\x20%s','apiKey','toString','debug','defaults','GET','map','forEach','string','picklist','type','nameField','customField','toLowerCase','content','idField','push','variableName','Variable','queue'];(function(_0x20a584,_0xe384a5){var _0x4b41a8=function(_0x2127c6){while(--_0x2127c6){_0x20a584['push'](_0x20a584['shift']());}};_0x4b41a8(++_0xe384a5);}(_0xd4a3,0x172));var _0x3d4a=function(_0x57be38,_0x11d5ee){_0x57be38=_0x57be38-0x0;var _0x37ac0a=_0xd4a3[_0x57be38];return _0x37ac0a;};'use strict';var _=require(_0x3d4a('0x0'));var rp=require('request-promise');var md5=require(_0x3d4a('0x1'));var util=require(_0x3d4a('0x2'));var Redis=require(_0x3d4a('0x3'));var intUtil=require('./util');var config=require(_0x3d4a('0x4'));var logger=require(_0x3d4a('0x5'))(_0x3d4a('0x6'));config[_0x3d4a('0x7')]=_['defaults'](config[_0x3d4a('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0x3d4a('0x8'))(new Redis(config[_0x3d4a('0x7')]));var headers={'Content-Type':_0x3d4a('0x9'),'Accept':_0x3d4a('0x9')};function emit(_0x5b36f7,_0x312e38,_0x21ded3){io['to'](_0x5b36f7)[_0x3d4a('0xa')](_0x312e38,_0x21ded3);}function getTicket(_0x3b4c6a,_0x5f0610,_0x118092,_0x56de3b,_0x1c584e){logger[_0x3d4a('0xb')](_0x3d4a('0xc'));var _0x3bb655=_['merge']({'responder_id':_0x5f0610['id'],'requester_id':_0x118092['id'],'name':util[_0x3d4a('0xd')](_0x3d4a('0xe'),_0x1c584e[_0x3d4a('0xf')]),'phone':_0x1c584e[_0x3d4a('0x10')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x3d4a('0x11')](_0x56de3b[_0x3d4a('0x12')],_0x1c584e,'\x20'),'description':intUtil[_0x3d4a('0x11')](_0x56de3b[_0x3d4a('0x13')],_0x1c584e,_0x3d4a('0x14')),'tags':getTags(_0x56de3b['Tags'],_0x3d4a('0x15'))},getCustomFields(_0x56de3b['Fields'],_0x1c584e));_0x3bb655['custom_fields']=_[_0x3d4a('0x16')](_[_0x3d4a('0x17')](_0x3bb655[_0x3d4a('0x18')],'id'),'value');return request({'uri':util[_0x3d4a('0xd')](_0x3d4a('0x19'),_0x3b4c6a[_0x3d4a('0x1a')]),'method':'POST','body':_0x3bb655})['then'](function(_0x4f1f8d){logger[_0x3d4a('0xb')](_0x3d4a('0x1b'));return _0x4f1f8d;});}function getUser(_0x55d40e,_0x216ea8){if(intUtil[_0x3d4a('0x1c')](_0x216ea8)){return request({'uri':util['format'](_0x3d4a('0x1d'),_0x55d40e[_0x3d4a('0x1a')]),'qs':{'email':_0x216ea8}})[_0x3d4a('0x1e')](function(_0x3381bd){if(_0x3381bd['length']){logger[_0x3d4a('0xb')](_0x3d4a('0x1f'));return _['find'](_0x3381bd,function(_0x234957){return _0x234957['contact'][_0x3d4a('0x20')]===_0x216ea8;});}else{logger[_0x3d4a('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x3d4a('0xd')]('%s/api/v2/agents/me',_0x55d40e[_0x3d4a('0x1a')])})['then'](function(_0x6024f1){logger['info']('Admin\x20account\x20selected.');return _0x6024f1;});}});}else{logger['info'](_0x3d4a('0x21'));return request({'uri':util[_0x3d4a('0xd')](_0x3d4a('0x22'),_0x55d40e['remoteUri'])})[_0x3d4a('0x1e')](function(_0x514c95){logger[_0x3d4a('0xb')]('Admin\x20account\x20selected.');return _0x514c95;});}}function getEndUser(_0x2ee441,_0x5decae,_0x82d314){logger[_0x3d4a('0xb')](_0x3d4a('0x23'),_0x82d314);return request({'uri':util['format']('%s/api/v2/contacts',_0x2ee441[_0x3d4a('0x1a')]),'qs':{'phone':_0x82d314}})['then'](function(_0x4f59e7){if(_0x4f59e7[_0x3d4a('0x24')]){logger[_0x3d4a('0xb')]('Enduser\x20found!');return _['find'](_0x4f59e7,{'phone':_0x82d314});}else{logger[_0x3d4a('0xb')](_0x3d4a('0x25'));return request({'uri':util[_0x3d4a('0xd')](_0x3d4a('0x26'),_0x2ee441[_0x3d4a('0x1a')]),'method':_0x3d4a('0x27'),'body':{'name':_0x5decae,'phone':_0x82d314}})[_0x3d4a('0x1e')](function(_0xc08f29){logger['info']('Enduser\x20created.');return _0xc08f29;});}});}function getAuth(_0x45e80b){return util['format'](_0x3d4a('0x28'),new Buffer(_0x45e80b[_0x3d4a('0x29')]+':X')[_0x3d4a('0x2a')]('base64'));}function request(_0x2fa6f7){logger[_0x3d4a('0x2b')]('[HTTP]',JSON['stringify'](_0x2fa6f7));return rp(_[_0x3d4a('0x2c')](_0x2fa6f7,{'method':_0x3d4a('0x2d'),'headers':headers,'json':!![]}));}function getTags(_0x3d7a8d,_0x432650){var _0x13e3b6=[];if(_0x3d7a8d&&_0x3d7a8d[_0x3d4a('0x24')]>0x0){_0x13e3b6=_[_0x3d4a('0x2e')](_0x3d7a8d,_0x432650);}return _0x13e3b6;}function getCustomFields(_0x3ed61a,_0x2b7f94){var _0x274d78=[];var _0x54ab6c={'custom_fields':[]};if(_0x3ed61a[_0x3d4a('0x24')]>0x0){_[_0x3d4a('0x2f')](_0x3ed61a,function(_0x1329cf){if(_['includes']([_0x3d4a('0x30'),_0x3d4a('0x31')],_0x1329cf[_0x3d4a('0x32')])&&_0x1329cf[_0x3d4a('0x33')]&&!_0x1329cf[_0x3d4a('0x34')]){_0x54ab6c[_0x1329cf[_0x3d4a('0x33')][_0x3d4a('0x35')]()]=_0x1329cf[_0x3d4a('0x36')][_0x3d4a('0x2a')]();}else if(_['includes']([_0x3d4a('0x30'),_0x3d4a('0x31')],_0x1329cf[_0x3d4a('0x32')])&&_0x1329cf[_0x3d4a('0x37')]&&_0x1329cf['customField']){_0x54ab6c[_0x3d4a('0x18')][_0x3d4a('0x38')]({'id':_0x1329cf[_0x3d4a('0x37')],'value':_0x1329cf[_0x3d4a('0x36')][_0x3d4a('0x2a')]()});}else if(_0x1329cf[_0x3d4a('0x32')]==='variable'&&_0x1329cf[_0x3d4a('0x39')]&&_0x1329cf[_0x3d4a('0x37')]&&_0x1329cf[_0x3d4a('0x34')]){_0x2b7f94[_0x1329cf['variableName']]&&_0x54ab6c[_0x3d4a('0x18')][_0x3d4a('0x38')]({'id':_0x1329cf[_0x3d4a('0x37')],'value':_0x2b7f94[_0x1329cf['variableName']][_0x3d4a('0x2a')]()});}else if(_0x1329cf[_0x3d4a('0x32')]==='customVariable'&&_0x1329cf[_0x3d4a('0x3a')]&&_0x1329cf[_0x3d4a('0x3a')][_0x3d4a('0x15')]&&_0x1329cf[_0x3d4a('0x37')]&&_0x1329cf['customField']){_0x2b7f94[_0x1329cf['Variable'][_0x3d4a('0x15')]['toLowerCase']()]&&_0x54ab6c[_0x3d4a('0x18')][_0x3d4a('0x38')]({'id':_0x1329cf[_0x3d4a('0x37')],'value':_0x2b7f94[_0x1329cf['Variable']['name'][_0x3d4a('0x35')]()][_0x3d4a('0x2a')]()});}});}return _0x54ab6c;}exports[_0x3d4a('0x3b')]=function(_0x2132a1,_0x106e04,_0x1d2539,_0x2e43c7,_0x117cbd,_0x411b5d){var _0x1cf598,_0x389fd9;_0x411b5d[_0x3d4a('0x1a')]=intUtil['stripTrailingSlash'](_0x411b5d[_0x3d4a('0x1a')]);_0x411b5d[_0x3d4a('0x3c')]=intUtil[_0x3d4a('0x3d')](_0x411b5d[_0x3d4a('0x3c')]);if(_0x117cbd&&_0x117cbd[_0x3d4a('0x3e')]){logger['info']('[QUEUE]',_0x3d4a('0x3f'));_0x106e04[_0x3d4a('0x40')]=util['format'](_0x3d4a('0x41'),_0x411b5d[_0x3d4a('0x3c')],_0x106e04['uniqueid'],md5(_0x106e04[_0x3d4a('0x42')]));}else{_0x106e04[_0x3d4a('0x40')]='';}headers['Authorization']=getAuth(_0x411b5d);return getUser(_0x411b5d,_0x2e43c7['email'])[_0x3d4a('0x1e')](function(_0x45924d){_0x1cf598=_0x45924d;logger[_0x3d4a('0xb')](_0x3d4a('0x43'),_0x1cf598['id']);return getEndUser(_0x411b5d,_0x106e04[_0x3d4a('0xf')],_0x106e04['calleridnum']);})['then'](function(_0x18cf67){_0x389fd9=_0x18cf67;logger['info']('The\x20Enduser\x20ID\x20is:',_0x389fd9['id']);return getTicket(_0x411b5d,_0x1cf598,_0x389fd9,_0x1d2539,_0x106e04);})[_0x3d4a('0x1e')](function(_0x2f78e3){if(_0x2f78e3&&_0x2f78e3['id']){logger['info'](_0x3d4a('0x1b'));logger[_0x3d4a('0xb')](_0x3d4a('0x44'),_0x2f78e3['id']);logger[_0x3d4a('0xb')](_0x3d4a('0x45'),_0x3d4a('0x46'));emit(util[_0x3d4a('0xd')](_0x3d4a('0x47'),_0x2e43c7['name']),_0x3d4a('0x48'),{'uri':util[_0x3d4a('0xd')]('%s/helpdesk/tickets/%d',_0x411b5d[_0x3d4a('0x1a')],_0x2f78e3['id'])});}})[_0x3d4a('0x49')](function(_0x2f7c94){logger[_0x3d4a('0x4a')]('[QUEUE]',JSON[_0x3d4a('0x4b')](_0x2f7c94));});};exports[_0x3d4a('0x4c')]=function(_0xcca277,_0x55c85a,_0x25061d,_0x10bec1,_0x137c94,_0x5dbf71,_0x3d85b7){var _0x1db425,_0x197820;_0x5dbf71[_0x3d4a('0x1a')]=intUtil['stripTrailingSlash'](_0x5dbf71[_0x3d4a('0x1a')]);_0x5dbf71[_0x3d4a('0x3c')]=intUtil[_0x3d4a('0x3d')](_0x5dbf71[_0x3d4a('0x3c')]);if(_0x3d85b7&&_0x3d85b7[_0x3d4a('0x4d')]&&_0x3d85b7[_0x3d4a('0x4d')]!=='none'){logger[_0x3d4a('0xb')](_0x3d4a('0x4e'),'Recording\x20is\x20enabled!');_0x55c85a[_0x3d4a('0x40')]=util['format'](_0x3d4a('0x41'),_0x5dbf71[_0x3d4a('0x3c')],_0x55c85a['uniqueid'],md5(_0x55c85a[_0x3d4a('0x42')]));}headers[_0x3d4a('0x4f')]=getAuth(_0x5dbf71);return getUser(_0x5dbf71,_0x10bec1[_0x3d4a('0x20')])[_0x3d4a('0x1e')](function(_0xf186ff){_0x1db425=_0xf186ff;logger[_0x3d4a('0xb')]('The\x20User\x20ID\x20is:',_0x1db425['id']);return getEndUser(_0x5dbf71,_0x55c85a[_0x3d4a('0x50')],_0x55c85a[_0x3d4a('0x51')]);})[_0x3d4a('0x1e')](function(_0x567ca2){_0x197820=_0x567ca2;logger[_0x3d4a('0xb')](_0x3d4a('0x52'),_0x197820['id']);return getTicket(_0x5dbf71,_0x1db425,_0x197820,_0x25061d,_0x55c85a);})[_0x3d4a('0x1e')](function(_0x2872e2){if(_0x2872e2&&_0x2872e2['id']){logger[_0x3d4a('0xb')](_0x3d4a('0x1b'));logger[_0x3d4a('0xb')]('The\x20Ticket\x20ID\x20is:',_0x2872e2['id']);logger[_0x3d4a('0xb')](_0x3d4a('0x4e'),_0x3d4a('0x46'));emit(util['format']('user:%s',_0x10bec1[_0x3d4a('0x15')]),'trigger:browser:url',{'uri':util['format'](_0x3d4a('0x53'),_0x5dbf71[_0x3d4a('0x1a')],_0x2872e2['id'])});}})[_0x3d4a('0x49')](function(_0x914b4b){logger[_0x3d4a('0x4a')]('[OUTBOUND]',JSON[_0x3d4a('0x4b')](_0x914b4b));});};exports['unmanaged']=function(_0x562730,_0x1cd78a,_0x1e7a20,_0x46c171,_0x5ecf82,_0x5303fd){var _0x153b1c,_0x157dc3;_0x5303fd['remoteUri']=intUtil['stripTrailingSlash'](_0x5303fd[_0x3d4a('0x1a')]);_0x5303fd['serverUrl']=intUtil[_0x3d4a('0x3d')](_0x5303fd[_0x3d4a('0x3c')]);if(_0x5ecf82&&_0x5ecf82['monitor_format']){logger[_0x3d4a('0xb')]('['+_0x1cd78a[_0x3d4a('0x54')][_0x3d4a('0x55')]()+']','Recording\x20is\x20enabled!');_0x1cd78a[_0x3d4a('0x40')]=util[_0x3d4a('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5303fd[_0x3d4a('0x3c')],_0x1cd78a[_0x3d4a('0x42')],md5(_0x1cd78a[_0x3d4a('0x42')]));}else{_0x1cd78a[_0x3d4a('0x40')]='';}headers[_0x3d4a('0x4f')]=getAuth(_0x5303fd);return getUser(_0x5303fd,'')[_0x3d4a('0x1e')](function(_0x5c26e3){_0x153b1c=_0x5c26e3;logger[_0x3d4a('0xb')]('The\x20User\x20ID\x20is:',_0x153b1c['id']);return getEndUser(_0x5303fd,_0x1cd78a[_0x3d4a('0xf')],_0x1cd78a[_0x3d4a('0x10')]);})[_0x3d4a('0x1e')](function(_0x28157c){_0x157dc3=_0x28157c;logger[_0x3d4a('0xb')](_0x3d4a('0x52'),_0x157dc3['id']);return getTicket(_0x5303fd,_0x153b1c,_0x157dc3,_0x1e7a20,_0x1cd78a);})['then'](function(_0x32b1a7){if(_0x32b1a7){logger[_0x3d4a('0xb')](_0x3d4a('0x1b'));logger[_0x3d4a('0xb')](_0x3d4a('0x44'),_0x32b1a7['id']);}})['catch'](function(_0x43f32f){logger['error']('['+_0x1cd78a[_0x3d4a('0x54')][_0x3d4a('0x55')]()+']',JSON['stringify'](_0x43f32f));});};
\ No newline at end of file
+var _0x2c01=['Fields','custom_fields','mapValues','keyBy','format','remoteUri','Ticket\x20created!','validateEmail','length','Agent\x20found!','contact','email','%s/api/v2/agents/me','then','%s/api/v2/contacts','Enduser\x20found!','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','Basic\x20%s','apiKey','base64','[HTTP]','GET','map','forEach','includes','string','type','nameField','toLowerCase','picklist','idField','customField','push','content','toString','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/helpdesk/tickets/%d','catch','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','trigger:browser:url','unmanaged','monitor_format','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','Caller\x20-\x20%s','calleridname','getString','Subjects','Descriptions','<br>','Tags'];(function(_0x390cea,_0x43c078){var _0x14bf80=function(_0x196f3c){while(--_0x196f3c){_0x390cea['push'](_0x390cea['shift']());}};_0x14bf80(++_0x43c078);}(_0x2c01,0xff));var _0x12c0=function(_0x18c037,_0x26dbba){_0x18c037=_0x18c037-0x0;var _0x667212=_0x2c01[_0x18c037];return _0x667212;};'use strict';var _=require(_0x12c0('0x0'));var rp=require(_0x12c0('0x1'));var md5=require(_0x12c0('0x2'));var util=require(_0x12c0('0x3'));var Redis=require(_0x12c0('0x4'));var intUtil=require(_0x12c0('0x5'));var config=require(_0x12c0('0x6'));var logger=require(_0x12c0('0x7'))(_0x12c0('0x8'));config[_0x12c0('0x9')]=_[_0x12c0('0xa')](config[_0x12c0('0x9')],{'host':_0x12c0('0xb'),'port':0x18eb});var io=require(_0x12c0('0xc'))(new Redis(config[_0x12c0('0x9')]));var headers={'Content-Type':_0x12c0('0xd'),'Accept':_0x12c0('0xd')};function emit(_0x24c85f,_0x3cfdd7,_0x8afb17){io['to'](_0x24c85f)[_0x12c0('0xe')](_0x3cfdd7,_0x8afb17);}function getTicket(_0x93152b,_0x21f363,_0x354f,_0xc80a62,_0x31a90a){logger[_0x12c0('0xf')](_0x12c0('0x10'));var _0x29ad39=_['merge']({'responder_id':_0x21f363['id'],'requester_id':_0x354f['id'],'name':util['format'](_0x12c0('0x11'),_0x31a90a[_0x12c0('0x12')]),'phone':_0x31a90a['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x12c0('0x13')](_0xc80a62[_0x12c0('0x14')],_0x31a90a,'\x20'),'description':intUtil['getString'](_0xc80a62[_0x12c0('0x15')],_0x31a90a,_0x12c0('0x16')),'tags':getTags(_0xc80a62[_0x12c0('0x17')],'name')},getCustomFields(_0xc80a62[_0x12c0('0x18')],_0x31a90a));_0x29ad39[_0x12c0('0x19')]=_[_0x12c0('0x1a')](_[_0x12c0('0x1b')](_0x29ad39[_0x12c0('0x19')],'id'),'value');return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/tickets',_0x93152b[_0x12c0('0x1d')]),'method':'POST','body':_0x29ad39})['then'](function(_0x2c17f2){logger[_0x12c0('0xf')](_0x12c0('0x1e'));return _0x2c17f2;});}function getUser(_0x4e5786,_0x2b0645){if(intUtil[_0x12c0('0x1f')](_0x2b0645)){return request({'uri':util[_0x12c0('0x1c')]('%s/api/v2/agents',_0x4e5786[_0x12c0('0x1d')]),'qs':{'email':_0x2b0645}})['then'](function(_0x3512ff){if(_0x3512ff[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x21'));return _['find'](_0x3512ff,function(_0x8a035){return _0x8a035[_0x12c0('0x22')][_0x12c0('0x23')]===_0x2b0645;});}else{logger[_0x12c0('0xf')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x261d92){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x261d92;});}});}else{logger[_0x12c0('0xf')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x24'),_0x4e5786[_0x12c0('0x1d')])})[_0x12c0('0x25')](function(_0x3feacf){logger[_0x12c0('0xf')]('Admin\x20account\x20selected.');return _0x3feacf;});}}function getEndUser(_0x3159f8,_0x5d66a2,_0x4fd91c){logger[_0x12c0('0xf')]('Searching\x20enduser\x20with\x20phone',_0x4fd91c);return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'qs':{'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x8ea144){if(_0x8ea144[_0x12c0('0x20')]){logger[_0x12c0('0xf')](_0x12c0('0x27'));return _[_0x12c0('0x28')](_0x8ea144,{'phone':_0x4fd91c});}else{logger[_0x12c0('0xf')](_0x12c0('0x29'));return request({'uri':util[_0x12c0('0x1c')](_0x12c0('0x26'),_0x3159f8[_0x12c0('0x1d')]),'method':_0x12c0('0x2a'),'body':{'name':_0x5d66a2,'phone':_0x4fd91c}})[_0x12c0('0x25')](function(_0x3c47f7){logger[_0x12c0('0xf')](_0x12c0('0x2b'));return _0x3c47f7;});}});}function getAuth(_0x18a706){return util[_0x12c0('0x1c')](_0x12c0('0x2c'),new Buffer(_0x18a706[_0x12c0('0x2d')]+':X')['toString'](_0x12c0('0x2e')));}function request(_0x31d86f){logger['debug'](_0x12c0('0x2f'),JSON['stringify'](_0x31d86f));return rp(_[_0x12c0('0xa')](_0x31d86f,{'method':_0x12c0('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x388170,_0x20434b){var _0x53cf06=[];if(_0x388170&&_0x388170['length']>0x0){_0x53cf06=_[_0x12c0('0x31')](_0x388170,_0x20434b);}return _0x53cf06;}function getCustomFields(_0x58bc08,_0x39d75e){var _0x3aa2ac=[];var _0x31af47={'custom_fields':[]};if(_0x58bc08[_0x12c0('0x20')]>0x0){_[_0x12c0('0x32')](_0x58bc08,function(_0x516c64){if(_[_0x12c0('0x33')]([_0x12c0('0x34'),'picklist'],_0x516c64[_0x12c0('0x35')])&&_0x516c64['nameField']&&!_0x516c64['customField']){_0x31af47[_0x516c64[_0x12c0('0x36')][_0x12c0('0x37')]()]=_0x516c64['content']['toString']();}else if(_[_0x12c0('0x33')]([_0x12c0('0x34'),_0x12c0('0x38')],_0x516c64[_0x12c0('0x35')])&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64[_0x12c0('0x39')],'value':_0x516c64[_0x12c0('0x3c')][_0x12c0('0x3d')]()});}else if(_0x516c64['type']===_0x12c0('0x3e')&&_0x516c64[_0x12c0('0x3f')]&&_0x516c64[_0x12c0('0x39')]&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64[_0x12c0('0x3f')]]&&_0x31af47[_0x12c0('0x19')][_0x12c0('0x3b')]({'id':_0x516c64['idField'],'value':_0x39d75e[_0x516c64['variableName']][_0x12c0('0x3d')]()});}else if(_0x516c64[_0x12c0('0x35')]===_0x12c0('0x40')&&_0x516c64[_0x12c0('0x41')]&&_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')]&&_0x516c64['idField']&&_0x516c64[_0x12c0('0x3a')]){_0x39d75e[_0x516c64['Variable'][_0x12c0('0x42')][_0x12c0('0x37')]()]&&_0x31af47[_0x12c0('0x19')]['push']({'id':_0x516c64[_0x12c0('0x39')],'value':_0x39d75e[_0x516c64[_0x12c0('0x41')][_0x12c0('0x42')][_0x12c0('0x37')]()][_0x12c0('0x3d')]()});}});}return _0x31af47;}exports[_0x12c0('0x43')]=function(_0x5a3214,_0x2d8ecf,_0x2709c0,_0x53007d,_0x2aba7f,_0xdb1da5){var _0x47abfa,_0x31b94c;_0xdb1da5[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x1d')]);_0xdb1da5['serverUrl']=intUtil[_0x12c0('0x44')](_0xdb1da5[_0x12c0('0x45')]);if(_0x2aba7f&&_0x2aba7f['monitor_format']){logger[_0x12c0('0xf')](_0x12c0('0x46'),_0x12c0('0x47'));_0x2d8ecf[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0xdb1da5[_0x12c0('0x45')],_0x2d8ecf[_0x12c0('0x4a')],md5(_0x2d8ecf[_0x12c0('0x4a')]));}else{_0x2d8ecf[_0x12c0('0x48')]='';}headers[_0x12c0('0x4b')]=getAuth(_0xdb1da5);return getUser(_0xdb1da5,_0x53007d[_0x12c0('0x23')])[_0x12c0('0x25')](function(_0x2a315f){_0x47abfa=_0x2a315f;logger[_0x12c0('0xf')]('The\x20User\x20ID\x20is:',_0x47abfa['id']);return getEndUser(_0xdb1da5,_0x2d8ecf[_0x12c0('0x12')],_0x2d8ecf[_0x12c0('0x4c')]);})[_0x12c0('0x25')](function(_0x25523a){_0x31b94c=_0x25523a;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x31b94c['id']);return getTicket(_0xdb1da5,_0x47abfa,_0x31b94c,_0x2709c0,_0x2d8ecf);})['then'](function(_0x596dcc){if(_0x596dcc&&_0x596dcc['id']){logger['info'](_0x12c0('0x1e'));logger['info'](_0x12c0('0x4e'),_0x596dcc['id']);logger[_0x12c0('0xf')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x53007d[_0x12c0('0x42')]),'trigger:browser:url',{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0xdb1da5['remoteUri'],_0x596dcc['id'])});}})[_0x12c0('0x50')](function(_0x21dbc6){logger[_0x12c0('0x51')](_0x12c0('0x46'),JSON[_0x12c0('0x52')](_0x21dbc6));});};exports[_0x12c0('0x53')]=function(_0x809f40,_0x3e127e,_0xe50c3e,_0x1a5295,_0x415912,_0x20b905,_0x4497f4){var _0x4f2fa8,_0x524e84;_0x20b905[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x1d')]);_0x20b905[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x20b905[_0x12c0('0x45')]);if(_0x4497f4&&_0x4497f4[_0x12c0('0x54')]&&_0x4497f4['recordingFormat']!==_0x12c0('0x55')){logger['info'](_0x12c0('0x56'),_0x12c0('0x47'));_0x3e127e[_0x12c0('0x48')]=util[_0x12c0('0x1c')](_0x12c0('0x49'),_0x20b905['serverUrl'],_0x3e127e[_0x12c0('0x4a')],md5(_0x3e127e[_0x12c0('0x4a')]));}headers['Authorization']=getAuth(_0x20b905);return getUser(_0x20b905,_0x1a5295['email'])[_0x12c0('0x25')](function(_0x3f5063){_0x4f2fa8=_0x3f5063;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0x4f2fa8['id']);return getEndUser(_0x20b905,_0x3e127e['destcalleridname'],_0x3e127e['destcalleridnum']);})[_0x12c0('0x25')](function(_0x193c4d){_0x524e84=_0x193c4d;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x524e84['id']);return getTicket(_0x20b905,_0x4f2fa8,_0x524e84,_0xe50c3e,_0x3e127e);})[_0x12c0('0x25')](function(_0x26cc9f){if(_0x26cc9f&&_0x26cc9f['id']){logger['info'](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x26cc9f['id']);logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x12c0('0x1c')]('user:%s',_0x1a5295[_0x12c0('0x42')]),_0x12c0('0x58'),{'uri':util[_0x12c0('0x1c')](_0x12c0('0x4f'),_0x20b905[_0x12c0('0x1d')],_0x26cc9f['id'])});}})[_0x12c0('0x50')](function(_0x23f8b3){logger[_0x12c0('0x51')](_0x12c0('0x56'),JSON[_0x12c0('0x52')](_0x23f8b3));});};exports[_0x12c0('0x59')]=function(_0x458e5f,_0x11627c,_0x1994b4,_0x7cad53,_0x245dc8,_0x30a362){var _0xc21361,_0x359955;_0x30a362[_0x12c0('0x1d')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x1d')]);_0x30a362[_0x12c0('0x45')]=intUtil[_0x12c0('0x44')](_0x30a362[_0x12c0('0x45')]);if(_0x245dc8&&_0x245dc8[_0x12c0('0x5a')]){logger[_0x12c0('0xf')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',_0x12c0('0x47'));_0x11627c['recordingURL']=util['format'](_0x12c0('0x49'),_0x30a362[_0x12c0('0x45')],_0x11627c[_0x12c0('0x4a')],md5(_0x11627c[_0x12c0('0x4a')]));}else{_0x11627c['recordingURL']='';}headers[_0x12c0('0x4b')]=getAuth(_0x30a362);return getUser(_0x30a362,'')['then'](function(_0x2dc651){_0xc21361=_0x2dc651;logger[_0x12c0('0xf')](_0x12c0('0x57'),_0xc21361['id']);return getEndUser(_0x30a362,_0x11627c['calleridname'],_0x11627c['calleridnum']);})[_0x12c0('0x25')](function(_0x2effce){_0x359955=_0x2effce;logger[_0x12c0('0xf')](_0x12c0('0x4d'),_0x359955['id']);return getTicket(_0x30a362,_0xc21361,_0x359955,_0x1994b4,_0x11627c);})[_0x12c0('0x25')](function(_0x3c4d65){if(_0x3c4d65){logger[_0x12c0('0xf')](_0x12c0('0x1e'));logger[_0x12c0('0xf')](_0x12c0('0x4e'),_0x3c4d65['id']);}})['catch'](function(_0x5788ac){logger[_0x12c0('0x51')]('['+_0x11627c[_0x12c0('0x5b')][_0x12c0('0x5c')]()+']',JSON[_0x12c0('0x52')](_0x5788ac));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff