// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x02c3=['customVariable','Variable','queue','stripTrailingSlash','serverUrl','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/helpdesk/tickets/%d','catch','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','uniqueid','Authorization','destcalleridname','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','unmanaged','monitor_format','lastevent','toUpperCase','error','lodash','request-promise','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','emit','info','Creating\x20new\x20ticket...','format','Caller\x20-\x20%s','calleridname','getString','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','keyBy','POST','%s/api/v2/agents','remoteUri','then','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','Basic\x20%s','apiKey','toString','base64','debug','stringify','map','type','nameField','customField','toLowerCase','content','string','idField','push','variable','variableName'];(function(_0x4c7fb5,_0x2548ef){var _0x2e10ac=function(_0xf7e27c){while(--_0xf7e27c){_0x4c7fb5['push'](_0x4c7fb5['shift']());}};_0x2e10ac(++_0x2548ef);}(_0x02c3,0x1e6));var _0x302c=function(_0x566259,_0x23edba){_0x566259=_0x566259-0x0;var _0x305521=_0x02c3[_0x566259];return _0x305521;};'use strict';var _=require(_0x302c('0x0'));var rp=require(_0x302c('0x1'));var md5=require('md5');var util=require(_0x302c('0x2'));var Redis=require(_0x302c('0x3'));var intUtil=require(_0x302c('0x4'));var config=require(_0x302c('0x5'));var logger=require(_0x302c('0x6'))(_0x302c('0x7'));config[_0x302c('0x8')]=_[_0x302c('0x9')](config[_0x302c('0x8')],{'host':_0x302c('0xa'),'port':0x18eb});var io=require(_0x302c('0xb'))(new Redis(config['redis']));var headers={'Content-Type':'application/json','Accept':'application/json'};function emit(_0x2ac149,_0xce11f7,_0x232cf8){io['to'](_0x2ac149)[_0x302c('0xc')](_0xce11f7,_0x232cf8);}function getTicket(_0x30db00,_0x58257c,_0x39dba7,_0x10af8b,_0x4a9825){logger[_0x302c('0xd')](_0x302c('0xe'));var _0x5e684f=_['merge']({'responder_id':_0x58257c['id'],'requester_id':_0x39dba7['id'],'name':util[_0x302c('0xf')](_0x302c('0x10'),_0x4a9825[_0x302c('0x11')]),'phone':_0x4a9825['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x302c('0x12')](_0x10af8b['Subjects'],_0x4a9825,'\x20'),'description':intUtil[_0x302c('0x12')](_0x10af8b[_0x302c('0x13')],_0x4a9825,_0x302c('0x14')),'tags':getTags(_0x10af8b[_0x302c('0x15')],_0x302c('0x16'))},getCustomFields(_0x10af8b[_0x302c('0x17')],_0x4a9825));_0x5e684f[_0x302c('0x18')]=_[_0x302c('0x19')](_[_0x302c('0x1a')](_0x5e684f[_0x302c('0x18')],'id'),'value');return request({'uri':util[_0x302c('0xf')]('%s/api/v2/tickets',_0x30db00['remoteUri']),'method':_0x302c('0x1b'),'body':_0x5e684f})['then'](function(_0x47f707){logger[_0x302c('0xd')]('Ticket\x20created!');return _0x47f707;});}function getUser(_0x556e7a,_0x2d5e22){if(intUtil['validateEmail'](_0x2d5e22)){return request({'uri':util['format'](_0x302c('0x1c'),_0x556e7a[_0x302c('0x1d')]),'qs':{'email':_0x2d5e22}})[_0x302c('0x1e')](function(_0x4271e7){if(_0x4271e7['length']){logger[_0x302c('0xd')](_0x302c('0x1f'));return _[_0x302c('0x20')](_0x4271e7,function(_0x43c9f2){return _0x43c9f2[_0x302c('0x21')][_0x302c('0x22')]===_0x2d5e22;});}else{logger[_0x302c('0xd')](_0x302c('0x23'));return request({'uri':util['format'](_0x302c('0x24'),_0x556e7a[_0x302c('0x1d')])})[_0x302c('0x1e')](function(_0x20c55b){logger['info']('Admin\x20account\x20selected.');return _0x20c55b;});}});}else{logger['info'](_0x302c('0x25'));return request({'uri':util[_0x302c('0xf')](_0x302c('0x24'),_0x556e7a[_0x302c('0x1d')])})['then'](function(_0x4ca2f7){logger[_0x302c('0xd')](_0x302c('0x26'));return _0x4ca2f7;});}}function getEndUser(_0x118614,_0x3f2cd6,_0x4a10cc){logger[_0x302c('0xd')](_0x302c('0x27'),_0x4a10cc);return request({'uri':util[_0x302c('0xf')](_0x302c('0x28'),_0x118614[_0x302c('0x1d')]),'qs':{'phone':_0x4a10cc}})['then'](function(_0x2ab0fb){if(_0x2ab0fb[_0x302c('0x29')]){logger[_0x302c('0xd')](_0x302c('0x2a'));return _[_0x302c('0x20')](_0x2ab0fb,{'phone':_0x4a10cc});}else{logger[_0x302c('0xd')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x302c('0xf')](_0x302c('0x28'),_0x118614[_0x302c('0x1d')]),'method':_0x302c('0x1b'),'body':{'name':_0x3f2cd6,'phone':_0x4a10cc}})[_0x302c('0x1e')](function(_0x570bb){logger['info']('Enduser\x20created.');return _0x570bb;});}});}function getAuth(_0x4ab103){return util[_0x302c('0xf')](_0x302c('0x2b'),new Buffer(_0x4ab103[_0x302c('0x2c')]+':X')[_0x302c('0x2d')](_0x302c('0x2e')));}function request(_0x2aef94){logger[_0x302c('0x2f')]('[HTTP]',JSON[_0x302c('0x30')](_0x2aef94));return rp(_['defaults'](_0x2aef94,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x420992,_0x568fe8){var _0x307666=[];if(_0x420992&&_0x420992[_0x302c('0x29')]>0x0){_0x307666=_[_0x302c('0x31')](_0x420992,_0x568fe8);}return _0x307666;}function getCustomFields(_0x504c5,_0x458598){var _0x127135=[];var _0xeeb0e8={'custom_fields':[]};if(_0x504c5[_0x302c('0x29')]>0x0){_['forEach'](_0x504c5,function(_0xdc96be){if(_0xdc96be[_0x302c('0x32')]==='string'&&_0xdc96be[_0x302c('0x33')]&&!_0xdc96be[_0x302c('0x34')]){_0xeeb0e8[_0xdc96be[_0x302c('0x33')][_0x302c('0x35')]()]=_0xdc96be[_0x302c('0x36')]['toString']();}else if(_0xdc96be[_0x302c('0x32')]===_0x302c('0x37')&&_0xdc96be[_0x302c('0x38')]&&_0xdc96be[_0x302c('0x34')]){_0xeeb0e8[_0x302c('0x18')][_0x302c('0x39')]({'id':_0xdc96be['idField'],'value':_0xdc96be['content'][_0x302c('0x2d')]()});}else if(_0xdc96be[_0x302c('0x32')]===_0x302c('0x3a')&&_0xdc96be[_0x302c('0x3b')]&&_0xdc96be[_0x302c('0x38')]&&_0xdc96be[_0x302c('0x34')]){_0x458598[_0xdc96be[_0x302c('0x3b')]]&&_0xeeb0e8['custom_fields'][_0x302c('0x39')]({'id':_0xdc96be['idField'],'value':_0x458598[_0xdc96be[_0x302c('0x3b')]]['toString']()});}else if(_0xdc96be[_0x302c('0x32')]===_0x302c('0x3c')&&_0xdc96be[_0x302c('0x3d')]&&_0xdc96be[_0x302c('0x3d')]['name']&&_0xdc96be[_0x302c('0x38')]&&_0xdc96be[_0x302c('0x34')]){_0x458598[_0xdc96be[_0x302c('0x3d')]['name']['toLowerCase']()]&&_0xeeb0e8[_0x302c('0x18')][_0x302c('0x39')]({'id':_0xdc96be[_0x302c('0x38')],'value':_0x458598[_0xdc96be[_0x302c('0x3d')][_0x302c('0x16')][_0x302c('0x35')]()][_0x302c('0x2d')]()});}});}return _0xeeb0e8;}exports[_0x302c('0x3e')]=function(_0x12d22f,_0x3231f0,_0x5d190c,_0x24f33a,_0x4c0e22,_0xd0ce7d){var _0x5b6225,_0x3de5be;_0xd0ce7d[_0x302c('0x1d')]=intUtil[_0x302c('0x3f')](_0xd0ce7d['remoteUri']);_0xd0ce7d[_0x302c('0x40')]=intUtil['stripTrailingSlash'](_0xd0ce7d[_0x302c('0x40')]);if(_0x4c0e22&&_0x4c0e22['monitor_format']){logger[_0x302c('0xd')](_0x302c('0x41'),'Recording\x20is\x20enabled!');_0x3231f0[_0x302c('0x42')]=util[_0x302c('0xf')](_0x302c('0x43'),_0xd0ce7d[_0x302c('0x40')],_0x3231f0['uniqueid'],md5(_0x3231f0['uniqueid']));}else{_0x3231f0[_0x302c('0x42')]='';}headers['Authorization']=getAuth(_0xd0ce7d);return getUser(_0xd0ce7d,_0x24f33a[_0x302c('0x22')])[_0x302c('0x1e')](function(_0x3d079e){_0x5b6225=_0x3d079e;logger[_0x302c('0xd')](_0x302c('0x44'),_0x5b6225['id']);return getEndUser(_0xd0ce7d,_0x3231f0[_0x302c('0x11')],_0x3231f0[_0x302c('0x45')]);})[_0x302c('0x1e')](function(_0x5e7492){_0x3de5be=_0x5e7492;logger['info'](_0x302c('0x46'),_0x3de5be['id']);return getTicket(_0xd0ce7d,_0x5b6225,_0x3de5be,_0x5d190c,_0x3231f0);})[_0x302c('0x1e')](function(_0x19ed24){if(_0x19ed24&&_0x19ed24['id']){logger[_0x302c('0xd')](_0x302c('0x47'));logger['info'](_0x302c('0x48'),_0x19ed24['id']);logger[_0x302c('0xd')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x302c('0xf')]('user:%s',_0x24f33a[_0x302c('0x16')]),'trigger:browser:url',{'uri':util[_0x302c('0xf')](_0x302c('0x49'),_0xd0ce7d[_0x302c('0x1d')],_0x19ed24['id'])});}})[_0x302c('0x4a')](function(_0x26a8fb){logger['error']('[QUEUE]',JSON[_0x302c('0x30')](_0x26a8fb));});};exports[_0x302c('0x4b')]=function(_0x26eedd,_0x4de006,_0x1c29c7,_0x1d7d4c,_0x5afa85,_0x404fc5,_0x26a0f9){var _0x3f6164,_0x13b340;_0x404fc5[_0x302c('0x1d')]=intUtil['stripTrailingSlash'](_0x404fc5[_0x302c('0x1d')]);_0x404fc5[_0x302c('0x40')]=intUtil[_0x302c('0x3f')](_0x404fc5[_0x302c('0x40')]);if(_0x26a0f9&&_0x26a0f9['recordingFormat']&&_0x26a0f9[_0x302c('0x4c')]!==_0x302c('0x4d')){logger[_0x302c('0xd')](_0x302c('0x4e'),_0x302c('0x4f'));_0x4de006['recordingURL']=util[_0x302c('0xf')](_0x302c('0x43'),_0x404fc5[_0x302c('0x40')],_0x4de006['uniqueid'],md5(_0x4de006[_0x302c('0x50')]));}headers[_0x302c('0x51')]=getAuth(_0x404fc5);return getUser(_0x404fc5,_0x1d7d4c[_0x302c('0x22')])[_0x302c('0x1e')](function(_0x9d97c){_0x3f6164=_0x9d97c;logger[_0x302c('0xd')](_0x302c('0x44'),_0x3f6164['id']);return getEndUser(_0x404fc5,_0x4de006[_0x302c('0x52')],_0x4de006['destcalleridnum']);})[_0x302c('0x1e')](function(_0x370862){_0x13b340=_0x370862;logger[_0x302c('0xd')](_0x302c('0x46'),_0x13b340['id']);return getTicket(_0x404fc5,_0x3f6164,_0x13b340,_0x1c29c7,_0x4de006);})[_0x302c('0x1e')](function(_0x3e8747){if(_0x3e8747&&_0x3e8747['id']){logger['info']('Ticket\x20created!');logger[_0x302c('0xd')](_0x302c('0x48'),_0x3e8747['id']);logger[_0x302c('0xd')](_0x302c('0x4e'),_0x302c('0x53'));emit(util['format'](_0x302c('0x54'),_0x1d7d4c[_0x302c('0x16')]),_0x302c('0x55'),{'uri':util[_0x302c('0xf')](_0x302c('0x49'),_0x404fc5[_0x302c('0x1d')],_0x3e8747['id'])});}})['catch'](function(_0xd92ad){logger['error'](_0x302c('0x4e'),JSON[_0x302c('0x30')](_0xd92ad));});};exports[_0x302c('0x56')]=function(_0x35c6fb,_0x43ca7b,_0x140ddb,_0x1042cd,_0x1b2377,_0x3f0c48){var _0x56779c,_0xfb2d01;_0x3f0c48[_0x302c('0x1d')]=intUtil[_0x302c('0x3f')](_0x3f0c48[_0x302c('0x1d')]);_0x3f0c48['serverUrl']=intUtil[_0x302c('0x3f')](_0x3f0c48[_0x302c('0x40')]);if(_0x1b2377&&_0x1b2377[_0x302c('0x57')]){logger[_0x302c('0xd')]('['+_0x43ca7b[_0x302c('0x58')][_0x302c('0x59')]()+']',_0x302c('0x4f'));_0x43ca7b[_0x302c('0x42')]=util[_0x302c('0xf')](_0x302c('0x43'),_0x3f0c48[_0x302c('0x40')],_0x43ca7b[_0x302c('0x50')],md5(_0x43ca7b[_0x302c('0x50')]));}else{_0x43ca7b[_0x302c('0x42')]='';}headers[_0x302c('0x51')]=getAuth(_0x3f0c48);return getUser(_0x3f0c48,'')[_0x302c('0x1e')](function(_0x3e7b7f){_0x56779c=_0x3e7b7f;logger[_0x302c('0xd')](_0x302c('0x44'),_0x56779c['id']);return getEndUser(_0x3f0c48,_0x43ca7b[_0x302c('0x11')],_0x43ca7b[_0x302c('0x45')]);})[_0x302c('0x1e')](function(_0x362ddb){_0xfb2d01=_0x362ddb;logger[_0x302c('0xd')](_0x302c('0x46'),_0xfb2d01['id']);return getTicket(_0x3f0c48,_0x56779c,_0xfb2d01,_0x140ddb,_0x43ca7b);})['then'](function(_0x194131){if(_0x194131){logger['info'](_0x302c('0x47'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x194131['id']);}})[_0x302c('0x4a')](function(_0xbfb68b){logger[_0x302c('0x5a')]('['+_0x43ca7b[_0x302c('0x58')][_0x302c('0x59')]()+']',JSON[_0x302c('0x30')](_0xbfb68b));});};
\ No newline at end of file
+var _0x5978=['%s/api/v2/tickets','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','remoteUri','then','length','Agent\x20found!','find','contact','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','GET','forEach','includes','picklist','type','content','string','idField','variable','customField','variableName','push','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','recordingURL','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','unmanaged','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','defaults','redis','localhost','socket.io-emitter','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','Descriptions','Tags','name','Fields','custom_fields','mapValues','keyBy','value'];(function(_0x4521e3,_0x10a8a4){var _0x46a272=function(_0x2f4c64){while(--_0x2f4c64){_0x4521e3['push'](_0x4521e3['shift']());}};_0x46a272(++_0x10a8a4);}(_0x5978,0x103));var _0x8597=function(_0x42a179,_0x59fe39){_0x42a179=_0x42a179-0x0;var _0x5d170e=_0x5978[_0x42a179];return _0x5d170e;};'use strict';var _=require(_0x8597('0x0'));var rp=require(_0x8597('0x1'));var md5=require(_0x8597('0x2'));var util=require(_0x8597('0x3'));var Redis=require(_0x8597('0x4'));var intUtil=require(_0x8597('0x5'));var config=require(_0x8597('0x6'));var logger=require(_0x8597('0x7'))('freshdesk');config['redis']=_[_0x8597('0x8')](config[_0x8597('0x9')],{'host':_0x8597('0xa'),'port':0x18eb});var io=require(_0x8597('0xb'))(new Redis(config['redis']));var headers={'Content-Type':_0x8597('0xc'),'Accept':_0x8597('0xc')};function emit(_0x47e317,_0x2be987,_0x42bc98){io['to'](_0x47e317)[_0x8597('0xd')](_0x2be987,_0x42bc98);}function getTicket(_0x1bb512,_0x4710ec,_0x165b5b,_0x1d9780,_0x1e623c){logger['info'](_0x8597('0xe'));var _0x2a6ba0=_[_0x8597('0xf')]({'responder_id':_0x4710ec['id'],'requester_id':_0x165b5b['id'],'name':util[_0x8597('0x10')](_0x8597('0x11'),_0x1e623c[_0x8597('0x12')]),'phone':_0x1e623c[_0x8597('0x13')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x1d9780[_0x8597('0x14')],_0x1e623c,'\x20'),'description':intUtil['getString'](_0x1d9780[_0x8597('0x15')],_0x1e623c,'<br>'),'tags':getTags(_0x1d9780[_0x8597('0x16')],_0x8597('0x17'))},getCustomFields(_0x1d9780[_0x8597('0x18')],_0x1e623c));_0x2a6ba0[_0x8597('0x19')]=_[_0x8597('0x1a')](_[_0x8597('0x1b')](_0x2a6ba0['custom_fields'],'id'),_0x8597('0x1c'));return request({'uri':util['format'](_0x8597('0x1d'),_0x1bb512['remoteUri']),'method':_0x8597('0x1e'),'body':_0x2a6ba0})['then'](function(_0x55c46d){logger[_0x8597('0x1f')](_0x8597('0x20'));return _0x55c46d;});}function getUser(_0x15ffe1,_0x19b482){if(intUtil[_0x8597('0x21')](_0x19b482)){return request({'uri':util[_0x8597('0x10')](_0x8597('0x22'),_0x15ffe1[_0x8597('0x23')]),'qs':{'email':_0x19b482}})[_0x8597('0x24')](function(_0x1b5984){if(_0x1b5984[_0x8597('0x25')]){logger[_0x8597('0x1f')](_0x8597('0x26'));return _[_0x8597('0x27')](_0x1b5984,function(_0x11716b){return _0x11716b[_0x8597('0x28')]['email']===_0x19b482;});}else{logger[_0x8597('0x1f')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x8597('0x10')](_0x8597('0x29'),_0x15ffe1[_0x8597('0x23')])})[_0x8597('0x24')](function(_0xad0f85){logger[_0x8597('0x1f')](_0x8597('0x2a'));return _0xad0f85;});}});}else{logger[_0x8597('0x1f')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x8597('0x10')]('%s/api/v2/agents/me',_0x15ffe1[_0x8597('0x23')])})[_0x8597('0x24')](function(_0x3ec732){logger[_0x8597('0x1f')](_0x8597('0x2a'));return _0x3ec732;});}}function getEndUser(_0x3503e1,_0x396e90,_0x543590){logger[_0x8597('0x1f')](_0x8597('0x2b'),_0x543590);return request({'uri':util['format'](_0x8597('0x2c'),_0x3503e1[_0x8597('0x23')]),'qs':{'phone':_0x543590}})[_0x8597('0x24')](function(_0xbb0851){if(_0xbb0851[_0x8597('0x25')]){logger['info'](_0x8597('0x2d'));return _[_0x8597('0x27')](_0xbb0851,{'phone':_0x543590});}else{logger[_0x8597('0x1f')](_0x8597('0x2e'));return request({'uri':util[_0x8597('0x10')](_0x8597('0x2c'),_0x3503e1['remoteUri']),'method':_0x8597('0x1e'),'body':{'name':_0x396e90,'phone':_0x543590}})['then'](function(_0xdb732b){logger[_0x8597('0x1f')]('Enduser\x20created.');return _0xdb732b;});}});}function getAuth(_0x57b72e){return util['format'](_0x8597('0x2f'),new Buffer(_0x57b72e[_0x8597('0x30')]+':X')[_0x8597('0x31')](_0x8597('0x32')));}function request(_0x399aa8){logger[_0x8597('0x33')](_0x8597('0x34'),JSON[_0x8597('0x35')](_0x399aa8));return rp(_[_0x8597('0x8')](_0x399aa8,{'method':_0x8597('0x36'),'headers':headers,'json':!![]}));}function getTags(_0x2c30a1,_0xdf3fe9){var _0x2c772e=[];if(_0x2c30a1&&_0x2c30a1['length']>0x0){_0x2c772e=_['map'](_0x2c30a1,_0xdf3fe9);}return _0x2c772e;}function getCustomFields(_0x37847f,_0x2038e0){var _0x3c7c73=[];var _0x3124e8={'custom_fields':[]};if(_0x37847f[_0x8597('0x25')]>0x0){_[_0x8597('0x37')](_0x37847f,function(_0xf4c8a4){if(_[_0x8597('0x38')](['string',_0x8597('0x39')],_0xf4c8a4[_0x8597('0x3a')])&&_0xf4c8a4['nameField']&&!_0xf4c8a4['customField']){_0x3124e8[_0xf4c8a4['nameField']['toLowerCase']()]=_0xf4c8a4[_0x8597('0x3b')][_0x8597('0x31')]();}else if(_[_0x8597('0x38')]([_0x8597('0x3c'),_0x8597('0x39')],_0xf4c8a4['type'])&&_0xf4c8a4[_0x8597('0x3d')]&&_0xf4c8a4['customField']){_0x3124e8['custom_fields']['push']({'id':_0xf4c8a4['idField'],'value':_0xf4c8a4[_0x8597('0x3b')][_0x8597('0x31')]()});}else if(_0xf4c8a4[_0x8597('0x3a')]===_0x8597('0x3e')&&_0xf4c8a4['variableName']&&_0xf4c8a4[_0x8597('0x3d')]&&_0xf4c8a4[_0x8597('0x3f')]){_0x2038e0[_0xf4c8a4[_0x8597('0x40')]]&&_0x3124e8['custom_fields'][_0x8597('0x41')]({'id':_0xf4c8a4[_0x8597('0x3d')],'value':_0x2038e0[_0xf4c8a4[_0x8597('0x40')]][_0x8597('0x31')]()});}else if(_0xf4c8a4[_0x8597('0x3a')]===_0x8597('0x42')&&_0xf4c8a4[_0x8597('0x43')]&&_0xf4c8a4['Variable'][_0x8597('0x17')]&&_0xf4c8a4[_0x8597('0x3d')]&&_0xf4c8a4['customField']){_0x2038e0[_0xf4c8a4[_0x8597('0x43')][_0x8597('0x17')]['toLowerCase']()]&&_0x3124e8[_0x8597('0x19')][_0x8597('0x41')]({'id':_0xf4c8a4['idField'],'value':_0x2038e0[_0xf4c8a4[_0x8597('0x43')][_0x8597('0x17')][_0x8597('0x44')]()][_0x8597('0x31')]()});}});}return _0x3124e8;}exports[_0x8597('0x45')]=function(_0x5bb12a,_0x4edd11,_0x2f2812,_0xa79d19,_0x4b47e0,_0x3faa86){var _0x58a674,_0x490fa4;_0x3faa86[_0x8597('0x23')]=intUtil[_0x8597('0x46')](_0x3faa86[_0x8597('0x23')]);_0x3faa86[_0x8597('0x47')]=intUtil[_0x8597('0x46')](_0x3faa86['serverUrl']);if(_0x4b47e0&&_0x4b47e0[_0x8597('0x48')]){logger[_0x8597('0x1f')](_0x8597('0x49'),'Recording\x20is\x20enabled!');_0x4edd11['recordingURL']=util['format'](_0x8597('0x4a'),_0x3faa86[_0x8597('0x47')],_0x4edd11[_0x8597('0x4b')],md5(_0x4edd11[_0x8597('0x4b')]));}else{_0x4edd11['recordingURL']='';}headers[_0x8597('0x4c')]=getAuth(_0x3faa86);return getUser(_0x3faa86,_0xa79d19['email'])[_0x8597('0x24')](function(_0x70a30b){_0x58a674=_0x70a30b;logger[_0x8597('0x1f')](_0x8597('0x4d'),_0x58a674['id']);return getEndUser(_0x3faa86,_0x4edd11['calleridname'],_0x4edd11[_0x8597('0x13')]);})[_0x8597('0x24')](function(_0x560189){_0x490fa4=_0x560189;logger[_0x8597('0x1f')](_0x8597('0x4e'),_0x490fa4['id']);return getTicket(_0x3faa86,_0x58a674,_0x490fa4,_0x2f2812,_0x4edd11);})[_0x8597('0x24')](function(_0x49e206){if(_0x49e206&&_0x49e206['id']){logger['info'](_0x8597('0x20'));logger[_0x8597('0x1f')](_0x8597('0x4f'),_0x49e206['id']);logger[_0x8597('0x1f')](_0x8597('0x49'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0xa79d19['name']),'trigger:browser:url',{'uri':util['format']('%s/helpdesk/tickets/%d',_0x3faa86[_0x8597('0x23')],_0x49e206['id'])});}})['catch'](function(_0x2d97f3){logger['error'](_0x8597('0x49'),JSON[_0x8597('0x35')](_0x2d97f3));});};exports[_0x8597('0x50')]=function(_0x2abb3e,_0x4bc335,_0x35a605,_0x9f2654,_0x10036b,_0x5d0f3d,_0xad4c56){var _0x52bb0d,_0x2496dd;_0x5d0f3d[_0x8597('0x23')]=intUtil['stripTrailingSlash'](_0x5d0f3d[_0x8597('0x23')]);_0x5d0f3d[_0x8597('0x47')]=intUtil['stripTrailingSlash'](_0x5d0f3d['serverUrl']);if(_0xad4c56&&_0xad4c56[_0x8597('0x51')]&&_0xad4c56[_0x8597('0x51')]!==_0x8597('0x52')){logger['info'](_0x8597('0x53'),_0x8597('0x54'));_0x4bc335[_0x8597('0x55')]=util[_0x8597('0x10')](_0x8597('0x4a'),_0x5d0f3d[_0x8597('0x47')],_0x4bc335['uniqueid'],md5(_0x4bc335['uniqueid']));}headers[_0x8597('0x4c')]=getAuth(_0x5d0f3d);return getUser(_0x5d0f3d,_0x9f2654['email'])[_0x8597('0x24')](function(_0x252723){_0x52bb0d=_0x252723;logger['info'](_0x8597('0x4d'),_0x52bb0d['id']);return getEndUser(_0x5d0f3d,_0x4bc335[_0x8597('0x56')],_0x4bc335[_0x8597('0x57')]);})[_0x8597('0x24')](function(_0x97f21d){_0x2496dd=_0x97f21d;logger['info'](_0x8597('0x4e'),_0x2496dd['id']);return getTicket(_0x5d0f3d,_0x52bb0d,_0x2496dd,_0x35a605,_0x4bc335);})['then'](function(_0x3ad02a){if(_0x3ad02a&&_0x3ad02a['id']){logger['info']('Ticket\x20created!');logger['info'](_0x8597('0x4f'),_0x3ad02a['id']);logger[_0x8597('0x1f')]('[OUTBOUND]',_0x8597('0x58'));emit(util[_0x8597('0x10')](_0x8597('0x59'),_0x9f2654[_0x8597('0x17')]),_0x8597('0x5a'),{'uri':util[_0x8597('0x10')](_0x8597('0x5b'),_0x5d0f3d[_0x8597('0x23')],_0x3ad02a['id'])});}})[_0x8597('0x5c')](function(_0x28027f){logger[_0x8597('0x5d')](_0x8597('0x53'),JSON['stringify'](_0x28027f));});};exports[_0x8597('0x5e')]=function(_0x5be048,_0x20c47e,_0x4b2d1c,_0x156ac3,_0x5733f3,_0x13e228){var _0x5e754a,_0x553fab;_0x13e228['remoteUri']=intUtil[_0x8597('0x46')](_0x13e228[_0x8597('0x23')]);_0x13e228[_0x8597('0x47')]=intUtil[_0x8597('0x46')](_0x13e228[_0x8597('0x47')]);if(_0x5733f3&&_0x5733f3['monitor_format']){logger[_0x8597('0x1f')]('['+_0x20c47e['lastevent'][_0x8597('0x5f')]()+']',_0x8597('0x54'));_0x20c47e[_0x8597('0x55')]=util[_0x8597('0x10')](_0x8597('0x4a'),_0x13e228[_0x8597('0x47')],_0x20c47e[_0x8597('0x4b')],md5(_0x20c47e[_0x8597('0x4b')]));}else{_0x20c47e[_0x8597('0x55')]='';}headers[_0x8597('0x4c')]=getAuth(_0x13e228);return getUser(_0x13e228,'')[_0x8597('0x24')](function(_0x231216){_0x5e754a=_0x231216;logger[_0x8597('0x1f')](_0x8597('0x4d'),_0x5e754a['id']);return getEndUser(_0x13e228,_0x20c47e[_0x8597('0x12')],_0x20c47e[_0x8597('0x13')]);})[_0x8597('0x24')](function(_0x1aa49a){_0x553fab=_0x1aa49a;logger[_0x8597('0x1f')]('The\x20Enduser\x20ID\x20is:',_0x553fab['id']);return getTicket(_0x13e228,_0x5e754a,_0x553fab,_0x4b2d1c,_0x20c47e);})[_0x8597('0x24')](function(_0x338cf7){if(_0x338cf7){logger[_0x8597('0x1f')](_0x8597('0x20'));logger[_0x8597('0x1f')](_0x8597('0x4f'),_0x338cf7['id']);}})[_0x8597('0x5c')](function(_0x4b61df){logger['error']('['+_0x20c47e['lastevent'][_0x8597('0x5f')]()+']',JSON[_0x8597('0x35')](_0x4b61df));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff