// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x09e4=['variable','variableName','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','user:%s','abandoned','[ABANDONED]','lodash','request-promise','md5','./util','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','format','Caller\x20-\x20%s','calleridnum','getString','Subjects','<br>','Tags','name','Fields','custom_fields','%s/api/v2/tickets','remoteUri','then','Ticket\x20created!','validateEmail','Agent\x20found!','find','email','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','POST','Basic\x20%s','apiKey','toString','base64','debug','stringify','GET','map','forEach','type','nameField','toLowerCase','content','string','idField','customField','push'];(function(_0x123cea,_0x50a243){var _0xe62c9f=function(_0x260941){while(--_0x260941){_0x123cea['push'](_0x123cea['shift']());}};_0xe62c9f(++_0x50a243);}(_0x09e4,0xc5));var _0x409e=function(_0x1e015f,_0x213a8e){_0x1e015f=_0x1e015f-0x0;var _0xbc58d=_0x09e4[_0x1e015f];return _0xbc58d;};'use strict';var _=require(_0x409e('0x0'));var rp=require(_0x409e('0x1'));var md5=require(_0x409e('0x2'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x409e('0x3'));var config=require(_0x409e('0x4'));var logger=require(_0x409e('0x5'))('freshdesk');config[_0x409e('0x6')]=_[_0x409e('0x7')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x409e('0x8'))(new Redis(config[_0x409e('0x6')]));var headers={'Content-Type':_0x409e('0x9'),'Accept':'application/json'};function emit(_0x4caab0,_0x4dcf87,_0x8afde9){io['to'](_0x4caab0)[_0x409e('0xa')](_0x4dcf87,_0x8afde9);}function getTicket(_0x5d19a3,_0x5d7187,_0xd2dff2,_0x316e0e,_0x4699fd){logger[_0x409e('0xb')](_0x409e('0xc'));var _0x21c9e0=_['merge']({'responder_id':_0x5d7187['id'],'requester_id':_0xd2dff2['id'],'name':util[_0x409e('0xd')](_0x409e('0xe'),_0x4699fd['calleridname']),'phone':_0x4699fd[_0x409e('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x409e('0x10')](_0x316e0e[_0x409e('0x11')],_0x4699fd,'\x20'),'description':intUtil[_0x409e('0x10')](_0x316e0e['Descriptions'],_0x4699fd,_0x409e('0x12')),'tags':getTags(_0x316e0e[_0x409e('0x13')],_0x409e('0x14'))},getCustomFields(_0x316e0e[_0x409e('0x15')],_0x4699fd));_0x21c9e0[_0x409e('0x16')]=_['mapValues'](_['keyBy'](_0x21c9e0[_0x409e('0x16')],'id'),'value');return request({'uri':util['format'](_0x409e('0x17'),_0x5d19a3[_0x409e('0x18')]),'method':'POST','body':_0x21c9e0})[_0x409e('0x19')](function(_0xa61332){logger[_0x409e('0xb')](_0x409e('0x1a'));return _0xa61332;});}function getUser(_0x1a1ba6,_0x555bf9){if(intUtil[_0x409e('0x1b')](_0x555bf9)){return request({'uri':util[_0x409e('0xd')]('%s/api/v2/agents',_0x1a1ba6[_0x409e('0x18')]),'qs':{'email':_0x555bf9}})[_0x409e('0x19')](function(_0x5ee49d){if(_0x5ee49d['length']){logger[_0x409e('0xb')](_0x409e('0x1c'));return _[_0x409e('0x1d')](_0x5ee49d,function(_0x3d2fc2){return _0x3d2fc2['contact'][_0x409e('0x1e')]===_0x555bf9;});}else{logger[_0x409e('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x409e('0xd')](_0x409e('0x1f'),_0x1a1ba6['remoteUri'])})[_0x409e('0x19')](function(_0x3438d2){logger[_0x409e('0xb')]('Admin\x20account\x20selected.');return _0x3438d2;});}});}else{logger[_0x409e('0xb')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x409e('0x1f'),_0x1a1ba6[_0x409e('0x18')])})[_0x409e('0x19')](function(_0x2baa2e){logger['info'](_0x409e('0x20'));return _0x2baa2e;});}}function getEndUser(_0x15d24f,_0x1a2028,_0x425ad5){logger[_0x409e('0xb')](_0x409e('0x21'),_0x425ad5);return request({'uri':util[_0x409e('0xd')](_0x409e('0x22'),_0x15d24f[_0x409e('0x18')]),'qs':{'phone':_0x425ad5}})['then'](function(_0x1f698b){if(_0x1f698b[_0x409e('0x23')]){logger[_0x409e('0xb')](_0x409e('0x24'));return _[_0x409e('0x1d')](_0x1f698b,{'phone':_0x425ad5});}else{logger[_0x409e('0xb')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x409e('0xd')]('%s/api/v2/contacts',_0x15d24f[_0x409e('0x18')]),'method':_0x409e('0x25'),'body':{'name':_0x1a2028,'phone':_0x425ad5}})[_0x409e('0x19')](function(_0x56bd36){logger[_0x409e('0xb')]('Enduser\x20created.');return _0x56bd36;});}});}function getAuth(_0x20ba21){return util['format'](_0x409e('0x26'),new Buffer(_0x20ba21[_0x409e('0x27')]+':X')[_0x409e('0x28')](_0x409e('0x29')));}function request(_0x129378){logger[_0x409e('0x2a')]('[HTTP]',JSON[_0x409e('0x2b')](_0x129378));return rp(_[_0x409e('0x7')](_0x129378,{'method':_0x409e('0x2c'),'headers':headers,'json':!![]}));}function getTags(_0x21c3f3,_0x2113f2){var _0x4772d7=[];if(_0x21c3f3&&_0x21c3f3[_0x409e('0x23')]>0x0){_0x4772d7=_[_0x409e('0x2d')](_0x21c3f3,_0x2113f2);}return _0x4772d7;}function getCustomFields(_0x39656a,_0x2effb7){var _0x12c63c=[];var _0x26f130={'custom_fields':[]};if(_0x39656a[_0x409e('0x23')]>0x0){_[_0x409e('0x2e')](_0x39656a,function(_0x1164d3){if(_0x1164d3[_0x409e('0x2f')]==='string'&&_0x1164d3[_0x409e('0x30')]&&!_0x1164d3['customField']){_0x26f130[_0x1164d3[_0x409e('0x30')][_0x409e('0x31')]()]=_0x1164d3[_0x409e('0x32')][_0x409e('0x28')]();}else if(_0x1164d3[_0x409e('0x2f')]===_0x409e('0x33')&&_0x1164d3[_0x409e('0x34')]&&_0x1164d3[_0x409e('0x35')]){_0x26f130[_0x409e('0x16')][_0x409e('0x36')]({'id':_0x1164d3['idField'],'value':_0x1164d3[_0x409e('0x32')][_0x409e('0x28')]()});}else if(_0x1164d3[_0x409e('0x2f')]===_0x409e('0x37')&&_0x1164d3[_0x409e('0x38')]&&_0x1164d3[_0x409e('0x34')]&&_0x1164d3[_0x409e('0x35')]){_0x2effb7[_0x1164d3[_0x409e('0x38')]]&&_0x26f130[_0x409e('0x16')]['push']({'id':_0x1164d3[_0x409e('0x34')],'value':_0x2effb7[_0x1164d3['variableName']][_0x409e('0x28')]()});}else if(_0x1164d3[_0x409e('0x2f')]==='customVariable'&&_0x1164d3[_0x409e('0x39')]&&_0x1164d3[_0x409e('0x39')][_0x409e('0x14')]&&_0x1164d3[_0x409e('0x34')]&&_0x1164d3['customField']){_0x2effb7[_0x1164d3[_0x409e('0x39')]['name']['toLowerCase']()]&&_0x26f130[_0x409e('0x16')][_0x409e('0x36')]({'id':_0x1164d3[_0x409e('0x34')],'value':_0x2effb7[_0x1164d3['Variable']['name'][_0x409e('0x31')]()][_0x409e('0x28')]()});}});}return _0x26f130;}exports[_0x409e('0x3a')]=function(_0x24af47,_0x4a38f4,_0x20a5a1,_0x37a3ca,_0x189084,_0x49561c){var _0x5bed43,_0x4bb5c7;_0x49561c['remoteUri']=intUtil[_0x409e('0x3b')](_0x49561c[_0x409e('0x18')]);_0x49561c[_0x409e('0x3c')]=intUtil[_0x409e('0x3b')](_0x49561c['serverUrl']);if(_0x189084&&_0x189084[_0x409e('0x3d')]){logger['info'](_0x409e('0x3e'),_0x409e('0x3f'));_0x4a38f4[_0x409e('0x40')]=util[_0x409e('0xd')](_0x409e('0x41'),_0x49561c[_0x409e('0x3c')],_0x4a38f4['uniqueid'],md5(_0x4a38f4[_0x409e('0x42')]));}else{_0x4a38f4['recordingURL']='';}headers[_0x409e('0x43')]=getAuth(_0x49561c);return getUser(_0x49561c,_0x37a3ca[_0x409e('0x1e')])['then'](function(_0x39239b){_0x5bed43=_0x39239b;logger[_0x409e('0xb')](_0x409e('0x44'),_0x5bed43['id']);return getEndUser(_0x49561c,_0x4a38f4['calleridname'],_0x4a38f4['calleridnum']);})['then'](function(_0x3c6a4a){_0x4bb5c7=_0x3c6a4a;logger[_0x409e('0xb')](_0x409e('0x45'),_0x4bb5c7['id']);return getTicket(_0x49561c,_0x5bed43,_0x4bb5c7,_0x20a5a1,_0x4a38f4);})[_0x409e('0x19')](function(_0x114462){if(_0x114462&&_0x114462['id']){logger[_0x409e('0xb')](_0x409e('0x1a'));logger[_0x409e('0xb')](_0x409e('0x46'),_0x114462['id']);logger[_0x409e('0xb')](_0x409e('0x3e'),_0x409e('0x47'));emit(util[_0x409e('0xd')]('user:%s',_0x37a3ca[_0x409e('0x14')]),_0x409e('0x48'),{'uri':util['format']('%s/helpdesk/tickets/%d',_0x49561c[_0x409e('0x18')],_0x114462['id'])});}})[_0x409e('0x49')](function(_0x74e537){logger[_0x409e('0x4a')](_0x409e('0x3e'),JSON[_0x409e('0x2b')](_0x74e537));});};exports[_0x409e('0x4b')]=function(_0x1b8b7d,_0x131be3,_0x51e103,_0x15a4a1,_0x25255a,_0x2aa39e,_0x655cd6){var _0x30688f,_0x22fb3a;_0x2aa39e[_0x409e('0x18')]=intUtil[_0x409e('0x3b')](_0x2aa39e[_0x409e('0x18')]);_0x2aa39e[_0x409e('0x3c')]=intUtil['stripTrailingSlash'](_0x2aa39e[_0x409e('0x3c')]);if(_0x655cd6&&_0x655cd6[_0x409e('0x4c')]&&_0x655cd6[_0x409e('0x4c')]!==_0x409e('0x4d')){logger[_0x409e('0xb')](_0x409e('0x4e'),_0x409e('0x3f'));_0x131be3[_0x409e('0x40')]=util[_0x409e('0xd')](_0x409e('0x41'),_0x2aa39e[_0x409e('0x3c')],_0x131be3[_0x409e('0x42')],md5(_0x131be3[_0x409e('0x42')]));}headers[_0x409e('0x43')]=getAuth(_0x2aa39e);return getUser(_0x2aa39e,_0x15a4a1[_0x409e('0x1e')])['then'](function(_0x1ca171){_0x30688f=_0x1ca171;logger[_0x409e('0xb')]('The\x20User\x20ID\x20is:',_0x30688f['id']);return getEndUser(_0x2aa39e,_0x131be3[_0x409e('0x4f')],_0x131be3[_0x409e('0x50')]);})['then'](function(_0x8c2eb0){_0x22fb3a=_0x8c2eb0;logger[_0x409e('0xb')](_0x409e('0x45'),_0x22fb3a['id']);return getTicket(_0x2aa39e,_0x30688f,_0x22fb3a,_0x51e103,_0x131be3);})[_0x409e('0x19')](function(_0x5e4262){if(_0x5e4262&&_0x5e4262['id']){logger[_0x409e('0xb')](_0x409e('0x1a'));logger[_0x409e('0xb')](_0x409e('0x46'),_0x5e4262['id']);logger[_0x409e('0xb')](_0x409e('0x4e'),_0x409e('0x47'));emit(util[_0x409e('0xd')](_0x409e('0x51'),_0x15a4a1[_0x409e('0x14')]),'trigger:browser:url',{'uri':util[_0x409e('0xd')]('%s/helpdesk/tickets/%d',_0x2aa39e[_0x409e('0x18')],_0x5e4262['id'])});}})[_0x409e('0x49')](function(_0x2689f1){logger[_0x409e('0x4a')](_0x409e('0x4e'),JSON[_0x409e('0x2b')](_0x2689f1));});};exports[_0x409e('0x52')]=function(_0x192216,_0x29ce50,_0x3a9afb,_0x188881,_0x3f4911,_0x1a587f){var _0x2f4a5e,_0x151ca4;_0x1a587f['remoteUri']=intUtil[_0x409e('0x3b')](_0x1a587f['remoteUri']);_0x1a587f[_0x409e('0x3c')]=intUtil[_0x409e('0x3b')](_0x1a587f[_0x409e('0x3c')]);if(_0x3f4911&&_0x3f4911['monitor_format']){logger['info'](_0x409e('0x53'),_0x409e('0x3f'));_0x29ce50['recordingURL']=util['format'](_0x409e('0x41'),_0x1a587f['serverUrl'],_0x29ce50['uniqueid'],md5(_0x29ce50[_0x409e('0x42')]));}else{_0x29ce50[_0x409e('0x40')]='';}headers['Authorization']=getAuth(_0x1a587f);return getUser(_0x1a587f,'')[_0x409e('0x19')](function(_0x2b0fef){_0x2f4a5e=_0x2b0fef;logger[_0x409e('0xb')](_0x409e('0x44'),_0x2f4a5e['id']);return getEndUser(_0x1a587f,_0x29ce50['calleridname'],_0x29ce50[_0x409e('0xf')]);})[_0x409e('0x19')](function(_0x366f25){_0x151ca4=_0x366f25;logger[_0x409e('0xb')](_0x409e('0x45'),_0x151ca4['id']);return getTicket(_0x1a587f,_0x2f4a5e,_0x151ca4,_0x3a9afb,_0x29ce50);})[_0x409e('0x19')](function(_0x336f6d){if(_0x336f6d){logger['info']('Ticket\x20created!');logger[_0x409e('0xb')]('The\x20Ticket\x20ID\x20is:',_0x336f6d['id']);}})[_0x409e('0x49')](function(_0xf8564c){logger[_0x409e('0x4a')](_0x409e('0x53'),JSON[_0x409e('0x2b')](_0xf8564c));});};
\ No newline at end of file
+var _0x5978=['%s/api/v2/tickets','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','remoteUri','then','length','Agent\x20found!','find','contact','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','GET','forEach','includes','picklist','type','content','string','idField','variable','customField','variableName','push','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','recordingURL','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','unmanaged','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','defaults','redis','localhost','socket.io-emitter','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','Descriptions','Tags','name','Fields','custom_fields','mapValues','keyBy','value'];(function(_0x4521e3,_0x10a8a4){var _0x46a272=function(_0x2f4c64){while(--_0x2f4c64){_0x4521e3['push'](_0x4521e3['shift']());}};_0x46a272(++_0x10a8a4);}(_0x5978,0x103));var _0x8597=function(_0x42a179,_0x59fe39){_0x42a179=_0x42a179-0x0;var _0x5d170e=_0x5978[_0x42a179];return _0x5d170e;};'use strict';var _=require(_0x8597('0x0'));var rp=require(_0x8597('0x1'));var md5=require(_0x8597('0x2'));var util=require(_0x8597('0x3'));var Redis=require(_0x8597('0x4'));var intUtil=require(_0x8597('0x5'));var config=require(_0x8597('0x6'));var logger=require(_0x8597('0x7'))('freshdesk');config['redis']=_[_0x8597('0x8')](config[_0x8597('0x9')],{'host':_0x8597('0xa'),'port':0x18eb});var io=require(_0x8597('0xb'))(new Redis(config['redis']));var headers={'Content-Type':_0x8597('0xc'),'Accept':_0x8597('0xc')};function emit(_0x47e317,_0x2be987,_0x42bc98){io['to'](_0x47e317)[_0x8597('0xd')](_0x2be987,_0x42bc98);}function getTicket(_0x1bb512,_0x4710ec,_0x165b5b,_0x1d9780,_0x1e623c){logger['info'](_0x8597('0xe'));var _0x2a6ba0=_[_0x8597('0xf')]({'responder_id':_0x4710ec['id'],'requester_id':_0x165b5b['id'],'name':util[_0x8597('0x10')](_0x8597('0x11'),_0x1e623c[_0x8597('0x12')]),'phone':_0x1e623c[_0x8597('0x13')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x1d9780[_0x8597('0x14')],_0x1e623c,'\x20'),'description':intUtil['getString'](_0x1d9780[_0x8597('0x15')],_0x1e623c,'<br>'),'tags':getTags(_0x1d9780[_0x8597('0x16')],_0x8597('0x17'))},getCustomFields(_0x1d9780[_0x8597('0x18')],_0x1e623c));_0x2a6ba0[_0x8597('0x19')]=_[_0x8597('0x1a')](_[_0x8597('0x1b')](_0x2a6ba0['custom_fields'],'id'),_0x8597('0x1c'));return request({'uri':util['format'](_0x8597('0x1d'),_0x1bb512['remoteUri']),'method':_0x8597('0x1e'),'body':_0x2a6ba0})['then'](function(_0x55c46d){logger[_0x8597('0x1f')](_0x8597('0x20'));return _0x55c46d;});}function getUser(_0x15ffe1,_0x19b482){if(intUtil[_0x8597('0x21')](_0x19b482)){return request({'uri':util[_0x8597('0x10')](_0x8597('0x22'),_0x15ffe1[_0x8597('0x23')]),'qs':{'email':_0x19b482}})[_0x8597('0x24')](function(_0x1b5984){if(_0x1b5984[_0x8597('0x25')]){logger[_0x8597('0x1f')](_0x8597('0x26'));return _[_0x8597('0x27')](_0x1b5984,function(_0x11716b){return _0x11716b[_0x8597('0x28')]['email']===_0x19b482;});}else{logger[_0x8597('0x1f')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x8597('0x10')](_0x8597('0x29'),_0x15ffe1[_0x8597('0x23')])})[_0x8597('0x24')](function(_0xad0f85){logger[_0x8597('0x1f')](_0x8597('0x2a'));return _0xad0f85;});}});}else{logger[_0x8597('0x1f')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x8597('0x10')]('%s/api/v2/agents/me',_0x15ffe1[_0x8597('0x23')])})[_0x8597('0x24')](function(_0x3ec732){logger[_0x8597('0x1f')](_0x8597('0x2a'));return _0x3ec732;});}}function getEndUser(_0x3503e1,_0x396e90,_0x543590){logger[_0x8597('0x1f')](_0x8597('0x2b'),_0x543590);return request({'uri':util['format'](_0x8597('0x2c'),_0x3503e1[_0x8597('0x23')]),'qs':{'phone':_0x543590}})[_0x8597('0x24')](function(_0xbb0851){if(_0xbb0851[_0x8597('0x25')]){logger['info'](_0x8597('0x2d'));return _[_0x8597('0x27')](_0xbb0851,{'phone':_0x543590});}else{logger[_0x8597('0x1f')](_0x8597('0x2e'));return request({'uri':util[_0x8597('0x10')](_0x8597('0x2c'),_0x3503e1['remoteUri']),'method':_0x8597('0x1e'),'body':{'name':_0x396e90,'phone':_0x543590}})['then'](function(_0xdb732b){logger[_0x8597('0x1f')]('Enduser\x20created.');return _0xdb732b;});}});}function getAuth(_0x57b72e){return util['format'](_0x8597('0x2f'),new Buffer(_0x57b72e[_0x8597('0x30')]+':X')[_0x8597('0x31')](_0x8597('0x32')));}function request(_0x399aa8){logger[_0x8597('0x33')](_0x8597('0x34'),JSON[_0x8597('0x35')](_0x399aa8));return rp(_[_0x8597('0x8')](_0x399aa8,{'method':_0x8597('0x36'),'headers':headers,'json':!![]}));}function getTags(_0x2c30a1,_0xdf3fe9){var _0x2c772e=[];if(_0x2c30a1&&_0x2c30a1['length']>0x0){_0x2c772e=_['map'](_0x2c30a1,_0xdf3fe9);}return _0x2c772e;}function getCustomFields(_0x37847f,_0x2038e0){var _0x3c7c73=[];var _0x3124e8={'custom_fields':[]};if(_0x37847f[_0x8597('0x25')]>0x0){_[_0x8597('0x37')](_0x37847f,function(_0xf4c8a4){if(_[_0x8597('0x38')](['string',_0x8597('0x39')],_0xf4c8a4[_0x8597('0x3a')])&&_0xf4c8a4['nameField']&&!_0xf4c8a4['customField']){_0x3124e8[_0xf4c8a4['nameField']['toLowerCase']()]=_0xf4c8a4[_0x8597('0x3b')][_0x8597('0x31')]();}else if(_[_0x8597('0x38')]([_0x8597('0x3c'),_0x8597('0x39')],_0xf4c8a4['type'])&&_0xf4c8a4[_0x8597('0x3d')]&&_0xf4c8a4['customField']){_0x3124e8['custom_fields']['push']({'id':_0xf4c8a4['idField'],'value':_0xf4c8a4[_0x8597('0x3b')][_0x8597('0x31')]()});}else if(_0xf4c8a4[_0x8597('0x3a')]===_0x8597('0x3e')&&_0xf4c8a4['variableName']&&_0xf4c8a4[_0x8597('0x3d')]&&_0xf4c8a4[_0x8597('0x3f')]){_0x2038e0[_0xf4c8a4[_0x8597('0x40')]]&&_0x3124e8['custom_fields'][_0x8597('0x41')]({'id':_0xf4c8a4[_0x8597('0x3d')],'value':_0x2038e0[_0xf4c8a4[_0x8597('0x40')]][_0x8597('0x31')]()});}else if(_0xf4c8a4[_0x8597('0x3a')]===_0x8597('0x42')&&_0xf4c8a4[_0x8597('0x43')]&&_0xf4c8a4['Variable'][_0x8597('0x17')]&&_0xf4c8a4[_0x8597('0x3d')]&&_0xf4c8a4['customField']){_0x2038e0[_0xf4c8a4[_0x8597('0x43')][_0x8597('0x17')]['toLowerCase']()]&&_0x3124e8[_0x8597('0x19')][_0x8597('0x41')]({'id':_0xf4c8a4['idField'],'value':_0x2038e0[_0xf4c8a4[_0x8597('0x43')][_0x8597('0x17')][_0x8597('0x44')]()][_0x8597('0x31')]()});}});}return _0x3124e8;}exports[_0x8597('0x45')]=function(_0x5bb12a,_0x4edd11,_0x2f2812,_0xa79d19,_0x4b47e0,_0x3faa86){var _0x58a674,_0x490fa4;_0x3faa86[_0x8597('0x23')]=intUtil[_0x8597('0x46')](_0x3faa86[_0x8597('0x23')]);_0x3faa86[_0x8597('0x47')]=intUtil[_0x8597('0x46')](_0x3faa86['serverUrl']);if(_0x4b47e0&&_0x4b47e0[_0x8597('0x48')]){logger[_0x8597('0x1f')](_0x8597('0x49'),'Recording\x20is\x20enabled!');_0x4edd11['recordingURL']=util['format'](_0x8597('0x4a'),_0x3faa86[_0x8597('0x47')],_0x4edd11[_0x8597('0x4b')],md5(_0x4edd11[_0x8597('0x4b')]));}else{_0x4edd11['recordingURL']='';}headers[_0x8597('0x4c')]=getAuth(_0x3faa86);return getUser(_0x3faa86,_0xa79d19['email'])[_0x8597('0x24')](function(_0x70a30b){_0x58a674=_0x70a30b;logger[_0x8597('0x1f')](_0x8597('0x4d'),_0x58a674['id']);return getEndUser(_0x3faa86,_0x4edd11['calleridname'],_0x4edd11[_0x8597('0x13')]);})[_0x8597('0x24')](function(_0x560189){_0x490fa4=_0x560189;logger[_0x8597('0x1f')](_0x8597('0x4e'),_0x490fa4['id']);return getTicket(_0x3faa86,_0x58a674,_0x490fa4,_0x2f2812,_0x4edd11);})[_0x8597('0x24')](function(_0x49e206){if(_0x49e206&&_0x49e206['id']){logger['info'](_0x8597('0x20'));logger[_0x8597('0x1f')](_0x8597('0x4f'),_0x49e206['id']);logger[_0x8597('0x1f')](_0x8597('0x49'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0xa79d19['name']),'trigger:browser:url',{'uri':util['format']('%s/helpdesk/tickets/%d',_0x3faa86[_0x8597('0x23')],_0x49e206['id'])});}})['catch'](function(_0x2d97f3){logger['error'](_0x8597('0x49'),JSON[_0x8597('0x35')](_0x2d97f3));});};exports[_0x8597('0x50')]=function(_0x2abb3e,_0x4bc335,_0x35a605,_0x9f2654,_0x10036b,_0x5d0f3d,_0xad4c56){var _0x52bb0d,_0x2496dd;_0x5d0f3d[_0x8597('0x23')]=intUtil['stripTrailingSlash'](_0x5d0f3d[_0x8597('0x23')]);_0x5d0f3d[_0x8597('0x47')]=intUtil['stripTrailingSlash'](_0x5d0f3d['serverUrl']);if(_0xad4c56&&_0xad4c56[_0x8597('0x51')]&&_0xad4c56[_0x8597('0x51')]!==_0x8597('0x52')){logger['info'](_0x8597('0x53'),_0x8597('0x54'));_0x4bc335[_0x8597('0x55')]=util[_0x8597('0x10')](_0x8597('0x4a'),_0x5d0f3d[_0x8597('0x47')],_0x4bc335['uniqueid'],md5(_0x4bc335['uniqueid']));}headers[_0x8597('0x4c')]=getAuth(_0x5d0f3d);return getUser(_0x5d0f3d,_0x9f2654['email'])[_0x8597('0x24')](function(_0x252723){_0x52bb0d=_0x252723;logger['info'](_0x8597('0x4d'),_0x52bb0d['id']);return getEndUser(_0x5d0f3d,_0x4bc335[_0x8597('0x56')],_0x4bc335[_0x8597('0x57')]);})[_0x8597('0x24')](function(_0x97f21d){_0x2496dd=_0x97f21d;logger['info'](_0x8597('0x4e'),_0x2496dd['id']);return getTicket(_0x5d0f3d,_0x52bb0d,_0x2496dd,_0x35a605,_0x4bc335);})['then'](function(_0x3ad02a){if(_0x3ad02a&&_0x3ad02a['id']){logger['info']('Ticket\x20created!');logger['info'](_0x8597('0x4f'),_0x3ad02a['id']);logger[_0x8597('0x1f')]('[OUTBOUND]',_0x8597('0x58'));emit(util[_0x8597('0x10')](_0x8597('0x59'),_0x9f2654[_0x8597('0x17')]),_0x8597('0x5a'),{'uri':util[_0x8597('0x10')](_0x8597('0x5b'),_0x5d0f3d[_0x8597('0x23')],_0x3ad02a['id'])});}})[_0x8597('0x5c')](function(_0x28027f){logger[_0x8597('0x5d')](_0x8597('0x53'),JSON['stringify'](_0x28027f));});};exports[_0x8597('0x5e')]=function(_0x5be048,_0x20c47e,_0x4b2d1c,_0x156ac3,_0x5733f3,_0x13e228){var _0x5e754a,_0x553fab;_0x13e228['remoteUri']=intUtil[_0x8597('0x46')](_0x13e228[_0x8597('0x23')]);_0x13e228[_0x8597('0x47')]=intUtil[_0x8597('0x46')](_0x13e228[_0x8597('0x47')]);if(_0x5733f3&&_0x5733f3['monitor_format']){logger[_0x8597('0x1f')]('['+_0x20c47e['lastevent'][_0x8597('0x5f')]()+']',_0x8597('0x54'));_0x20c47e[_0x8597('0x55')]=util[_0x8597('0x10')](_0x8597('0x4a'),_0x13e228[_0x8597('0x47')],_0x20c47e[_0x8597('0x4b')],md5(_0x20c47e[_0x8597('0x4b')]));}else{_0x20c47e[_0x8597('0x55')]='';}headers[_0x8597('0x4c')]=getAuth(_0x13e228);return getUser(_0x13e228,'')[_0x8597('0x24')](function(_0x231216){_0x5e754a=_0x231216;logger[_0x8597('0x1f')](_0x8597('0x4d'),_0x5e754a['id']);return getEndUser(_0x13e228,_0x20c47e[_0x8597('0x12')],_0x20c47e[_0x8597('0x13')]);})[_0x8597('0x24')](function(_0x1aa49a){_0x553fab=_0x1aa49a;logger[_0x8597('0x1f')]('The\x20Enduser\x20ID\x20is:',_0x553fab['id']);return getTicket(_0x13e228,_0x5e754a,_0x553fab,_0x4b2d1c,_0x20c47e);})[_0x8597('0x24')](function(_0x338cf7){if(_0x338cf7){logger[_0x8597('0x1f')](_0x8597('0x20'));logger[_0x8597('0x1f')](_0x8597('0x4f'),_0x338cf7['id']);}})[_0x8597('0x5c')](function(_0x4b61df){logger['error']('['+_0x20c47e['lastevent'][_0x8597('0x5f')]()+']',JSON[_0x8597('0x35')](_0x4b61df));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff