// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x2763=['md5','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','defaults','redis','localhost','socket.io-emitter','application/json','Creating\x20new\x20ticket...','merge','format','calleridname','calleridnum','Descriptions','<br>','Tags','Fields','custom_fields','keyBy','value','remoteUri','then','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','map','forEach','nameField','customField','toLowerCase','content','type','idField','push','variable','variableName','Variable','name','stripTrailingSlash','serverUrl','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','Authorization','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','[OUTBOUND]','monitor_format','toUpperCase','lastevent','lodash'];(function(_0x2230ac,_0x38d892){var _0x4ac181=function(_0xcf74fa){while(--_0xcf74fa){_0x2230ac['push'](_0x2230ac['shift']());}};_0x4ac181(++_0x38d892);}(_0x2763,0x1bc));var _0x3276=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x2763[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x3276('0x0'));var rp=require('request-promise');var md5=require(_0x3276('0x1'));var util=require('util');var Redis=require(_0x3276('0x2'));var intUtil=require(_0x3276('0x3'));var config=require(_0x3276('0x4'));var logger=require(_0x3276('0x5'))(_0x3276('0x6'));config['redis']=_[_0x3276('0x7')](config[_0x3276('0x8')],{'host':_0x3276('0x9'),'port':0x18eb});var io=require(_0x3276('0xa'))(new Redis(config[_0x3276('0x8')]));var headers={'Content-Type':_0x3276('0xb'),'Accept':_0x3276('0xb')};function emit(_0x5939ce,_0x58444d,_0x14b997){io['to'](_0x5939ce)['emit'](_0x58444d,_0x14b997);}function getTicket(_0x218d0d,_0x52110d,_0x41db84,_0x2057ea,_0x19ca68){logger['info'](_0x3276('0xc'));var _0x2d9fb7=_[_0x3276('0xd')]({'responder_id':_0x52110d['id'],'requester_id':_0x41db84['id'],'name':util[_0x3276('0xe')]('Caller\x20-\x20%s',_0x19ca68[_0x3276('0xf')]),'phone':_0x19ca68[_0x3276('0x10')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x2057ea['Subjects'],_0x19ca68,'\x20'),'description':intUtil['getString'](_0x2057ea[_0x3276('0x11')],_0x19ca68,_0x3276('0x12')),'tags':getTags(_0x2057ea[_0x3276('0x13')],'name')},getCustomFields(_0x2057ea[_0x3276('0x14')],_0x19ca68));_0x2d9fb7[_0x3276('0x15')]=_['mapValues'](_[_0x3276('0x16')](_0x2d9fb7[_0x3276('0x15')],'id'),_0x3276('0x17'));return request({'uri':util[_0x3276('0xe')]('%s/api/v2/tickets',_0x218d0d[_0x3276('0x18')]),'method':'POST','body':_0x2d9fb7})[_0x3276('0x19')](function(_0x398f0d){logger[_0x3276('0x1a')](_0x3276('0x1b'));return _0x398f0d;});}function getUser(_0x108771,_0x244f0c){if(intUtil[_0x3276('0x1c')](_0x244f0c)){return request({'uri':util[_0x3276('0xe')](_0x3276('0x1d'),_0x108771[_0x3276('0x18')]),'qs':{'email':_0x244f0c}})['then'](function(_0x334477){if(_0x334477[_0x3276('0x1e')]){logger['info'](_0x3276('0x1f'));return _[_0x3276('0x20')](_0x334477,function(_0x3bab9e){return _0x3bab9e[_0x3276('0x21')][_0x3276('0x22')]===_0x244f0c;});}else{logger['info'](_0x3276('0x23'));return request({'uri':util[_0x3276('0xe')]('%s/api/v2/agents/me',_0x108771['remoteUri'])})[_0x3276('0x19')](function(_0x4abddf){logger[_0x3276('0x1a')]('Admin\x20account\x20selected.');return _0x4abddf;});}});}else{logger[_0x3276('0x1a')](_0x3276('0x24'));return request({'uri':util[_0x3276('0xe')](_0x3276('0x25'),_0x108771[_0x3276('0x18')])})['then'](function(_0x1d3c9f){logger[_0x3276('0x1a')](_0x3276('0x26'));return _0x1d3c9f;});}}function getEndUser(_0x231ff8,_0x6731c9,_0x3d9e22){logger[_0x3276('0x1a')](_0x3276('0x27'),_0x3d9e22);return request({'uri':util['format']('%s/api/v2/contacts',_0x231ff8[_0x3276('0x18')]),'qs':{'phone':_0x3d9e22}})[_0x3276('0x19')](function(_0x15ac43){if(_0x15ac43[_0x3276('0x1e')]){logger[_0x3276('0x1a')](_0x3276('0x28'));return _[_0x3276('0x20')](_0x15ac43,{'phone':_0x3d9e22});}else{logger[_0x3276('0x1a')](_0x3276('0x29'));return request({'uri':util[_0x3276('0xe')]('%s/api/v2/contacts',_0x231ff8[_0x3276('0x18')]),'method':_0x3276('0x2a'),'body':{'name':_0x6731c9,'phone':_0x3d9e22}})[_0x3276('0x19')](function(_0xb3c7e9){logger[_0x3276('0x1a')]('Enduser\x20created.');return _0xb3c7e9;});}});}function getAuth(_0x5511d1){return util[_0x3276('0xe')](_0x3276('0x2b'),new Buffer(_0x5511d1[_0x3276('0x2c')]+':X')[_0x3276('0x2d')](_0x3276('0x2e')));}function request(_0x227f81){logger[_0x3276('0x2f')](_0x3276('0x30'),JSON[_0x3276('0x31')](_0x227f81));return rp(_[_0x3276('0x7')](_0x227f81,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x394133,_0x596a22){var _0x470eba=[];if(_0x394133&&_0x394133['length']>0x0){_0x470eba=_[_0x3276('0x32')](_0x394133,_0x596a22);}return _0x470eba;}function getCustomFields(_0x747d21,_0x21b001){var _0x4966c2=[];var _0x42d1bc={'custom_fields':[]};if(_0x747d21[_0x3276('0x1e')]>0x0){_[_0x3276('0x33')](_0x747d21,function(_0x2a6eb5){if(_0x2a6eb5['type']==='string'&&_0x2a6eb5[_0x3276('0x34')]&&!_0x2a6eb5[_0x3276('0x35')]){_0x42d1bc[_0x2a6eb5[_0x3276('0x34')][_0x3276('0x36')]()]=_0x2a6eb5[_0x3276('0x37')]['toString']();}else if(_0x2a6eb5[_0x3276('0x38')]==='string'&&_0x2a6eb5[_0x3276('0x39')]&&_0x2a6eb5[_0x3276('0x35')]){_0x42d1bc[_0x3276('0x15')][_0x3276('0x3a')]({'id':_0x2a6eb5['idField'],'value':_0x2a6eb5['content']['toString']()});}else if(_0x2a6eb5[_0x3276('0x38')]===_0x3276('0x3b')&&_0x2a6eb5[_0x3276('0x3c')]&&_0x2a6eb5[_0x3276('0x39')]&&_0x2a6eb5[_0x3276('0x35')]){_0x21b001[_0x2a6eb5['variableName']]&&_0x42d1bc[_0x3276('0x15')][_0x3276('0x3a')]({'id':_0x2a6eb5[_0x3276('0x39')],'value':_0x21b001[_0x2a6eb5[_0x3276('0x3c')]][_0x3276('0x2d')]()});}else if(_0x2a6eb5[_0x3276('0x38')]==='customVariable'&&_0x2a6eb5[_0x3276('0x3d')]&&_0x2a6eb5[_0x3276('0x3d')]['name']&&_0x2a6eb5[_0x3276('0x39')]&&_0x2a6eb5['customField']){_0x21b001[_0x2a6eb5[_0x3276('0x3d')][_0x3276('0x3e')][_0x3276('0x36')]()]&&_0x42d1bc[_0x3276('0x15')][_0x3276('0x3a')]({'id':_0x2a6eb5[_0x3276('0x39')],'value':_0x21b001[_0x2a6eb5[_0x3276('0x3d')][_0x3276('0x3e')]['toLowerCase']()][_0x3276('0x2d')]()});}});}return _0x42d1bc;}exports['queue']=function(_0x3d9924,_0x55ae14,_0x299f4c,_0x1289e2,_0x125a96,_0x112e0b){var _0x3f6c5e,_0x77103f;_0x112e0b[_0x3276('0x18')]=intUtil['stripTrailingSlash'](_0x112e0b['remoteUri']);_0x112e0b['serverUrl']=intUtil[_0x3276('0x3f')](_0x112e0b[_0x3276('0x40')]);if(_0x125a96&&_0x125a96['monitor_format']){logger[_0x3276('0x1a')]('[QUEUE]',_0x3276('0x41'));_0x55ae14[_0x3276('0x42')]=util[_0x3276('0xe')](_0x3276('0x43'),_0x112e0b['serverUrl'],_0x55ae14[_0x3276('0x44')],md5(_0x55ae14['uniqueid']));}else{_0x55ae14[_0x3276('0x42')]='';}headers['Authorization']=getAuth(_0x112e0b);return getUser(_0x112e0b,_0x1289e2[_0x3276('0x22')])[_0x3276('0x19')](function(_0x41f52d){_0x3f6c5e=_0x41f52d;logger[_0x3276('0x1a')](_0x3276('0x45'),_0x3f6c5e['id']);return getEndUser(_0x112e0b,_0x55ae14[_0x3276('0xf')],_0x55ae14['calleridnum']);})[_0x3276('0x19')](function(_0x29a39f){_0x77103f=_0x29a39f;logger[_0x3276('0x1a')](_0x3276('0x46'),_0x77103f['id']);return getTicket(_0x112e0b,_0x3f6c5e,_0x77103f,_0x299f4c,_0x55ae14);})[_0x3276('0x19')](function(_0x178818){if(_0x178818&&_0x178818['id']){logger[_0x3276('0x1a')](_0x3276('0x1b'));logger['info'](_0x3276('0x47'),_0x178818['id']);logger['info'](_0x3276('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x3276('0xe')](_0x3276('0x49'),_0x1289e2[_0x3276('0x3e')]),_0x3276('0x4a'),{'uri':util[_0x3276('0xe')](_0x3276('0x4b'),_0x112e0b[_0x3276('0x18')],_0x178818['id'])});}})[_0x3276('0x4c')](function(_0x291c5a){logger[_0x3276('0x4d')](_0x3276('0x48'),JSON['stringify'](_0x291c5a));});};exports[_0x3276('0x4e')]=function(_0x37aa4a,_0x22e557,_0x48fede,_0x42e84e,_0xc56718,_0x2eb14a,_0x225c37){var _0x32b694,_0x4c76f0;_0x2eb14a['remoteUri']=intUtil[_0x3276('0x3f')](_0x2eb14a[_0x3276('0x18')]);_0x2eb14a[_0x3276('0x40')]=intUtil['stripTrailingSlash'](_0x2eb14a[_0x3276('0x40')]);if(_0x225c37&&_0x225c37[_0x3276('0x4f')]&&_0x225c37[_0x3276('0x4f')]!==_0x3276('0x50')){logger[_0x3276('0x1a')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x22e557['recordingURL']=util[_0x3276('0xe')](_0x3276('0x43'),_0x2eb14a[_0x3276('0x40')],_0x22e557[_0x3276('0x44')],md5(_0x22e557[_0x3276('0x44')]));}headers[_0x3276('0x51')]=getAuth(_0x2eb14a);return getUser(_0x2eb14a,_0x42e84e['email'])[_0x3276('0x19')](function(_0x51c634){_0x32b694=_0x51c634;logger[_0x3276('0x1a')]('The\x20User\x20ID\x20is:',_0x32b694['id']);return getEndUser(_0x2eb14a,_0x22e557[_0x3276('0x52')],_0x22e557[_0x3276('0x53')]);})[_0x3276('0x19')](function(_0xe2d92e){_0x4c76f0=_0xe2d92e;logger['info'](_0x3276('0x46'),_0x4c76f0['id']);return getTicket(_0x2eb14a,_0x32b694,_0x4c76f0,_0x48fede,_0x22e557);})[_0x3276('0x19')](function(_0x341b2e){if(_0x341b2e&&_0x341b2e['id']){logger[_0x3276('0x1a')](_0x3276('0x1b'));logger['info'](_0x3276('0x47'),_0x341b2e['id']);logger[_0x3276('0x1a')]('[OUTBOUND]',_0x3276('0x54'));emit(util[_0x3276('0xe')](_0x3276('0x49'),_0x42e84e[_0x3276('0x3e')]),'trigger:browser:url',{'uri':util['format'](_0x3276('0x4b'),_0x2eb14a[_0x3276('0x18')],_0x341b2e['id'])});}})[_0x3276('0x4c')](function(_0x55969f){logger['error'](_0x3276('0x55'),JSON[_0x3276('0x31')](_0x55969f));});};exports['unmanaged']=function(_0x525358,_0x20a1ad,_0x2588da,_0x12876a,_0x29a4c7,_0x200c90){var _0x408ffa,_0x48fbfd;_0x200c90[_0x3276('0x18')]=intUtil[_0x3276('0x3f')](_0x200c90[_0x3276('0x18')]);_0x200c90[_0x3276('0x40')]=intUtil[_0x3276('0x3f')](_0x200c90[_0x3276('0x40')]);if(_0x29a4c7&&_0x29a4c7[_0x3276('0x56')]){logger[_0x3276('0x1a')]('['+_0x20a1ad['lastevent'][_0x3276('0x57')]()+']',_0x3276('0x41'));_0x20a1ad['recordingURL']=util[_0x3276('0xe')](_0x3276('0x43'),_0x200c90[_0x3276('0x40')],_0x20a1ad[_0x3276('0x44')],md5(_0x20a1ad[_0x3276('0x44')]));}else{_0x20a1ad[_0x3276('0x42')]='';}headers[_0x3276('0x51')]=getAuth(_0x200c90);return getUser(_0x200c90,'')[_0x3276('0x19')](function(_0x5d2b45){_0x408ffa=_0x5d2b45;logger[_0x3276('0x1a')](_0x3276('0x45'),_0x408ffa['id']);return getEndUser(_0x200c90,_0x20a1ad[_0x3276('0xf')],_0x20a1ad['calleridnum']);})[_0x3276('0x19')](function(_0x8eb9){_0x48fbfd=_0x8eb9;logger[_0x3276('0x1a')]('The\x20Enduser\x20ID\x20is:',_0x48fbfd['id']);return getTicket(_0x200c90,_0x408ffa,_0x48fbfd,_0x2588da,_0x20a1ad);})['then'](function(_0x4d9713){if(_0x4d9713){logger[_0x3276('0x1a')]('Ticket\x20created!');logger[_0x3276('0x1a')](_0x3276('0x47'),_0x4d9713['id']);}})[_0x3276('0x4c')](function(_0x189f23){logger['error']('['+_0x20a1ad[_0x3276('0x58')]['toUpperCase']()+']',JSON[_0x3276('0x31')](_0x189f23));});};
\ No newline at end of file
+var _0x5978=['%s/api/v2/tickets','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','remoteUri','then','length','Agent\x20found!','find','contact','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','GET','forEach','includes','picklist','type','content','string','idField','variable','customField','variableName','push','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','recordingURL','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','unmanaged','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','defaults','redis','localhost','socket.io-emitter','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','Descriptions','Tags','name','Fields','custom_fields','mapValues','keyBy','value'];(function(_0x4521e3,_0x10a8a4){var _0x46a272=function(_0x2f4c64){while(--_0x2f4c64){_0x4521e3['push'](_0x4521e3['shift']());}};_0x46a272(++_0x10a8a4);}(_0x5978,0x103));var _0x8597=function(_0x42a179,_0x59fe39){_0x42a179=_0x42a179-0x0;var _0x5d170e=_0x5978[_0x42a179];return _0x5d170e;};'use strict';var _=require(_0x8597('0x0'));var rp=require(_0x8597('0x1'));var md5=require(_0x8597('0x2'));var util=require(_0x8597('0x3'));var Redis=require(_0x8597('0x4'));var intUtil=require(_0x8597('0x5'));var config=require(_0x8597('0x6'));var logger=require(_0x8597('0x7'))('freshdesk');config['redis']=_[_0x8597('0x8')](config[_0x8597('0x9')],{'host':_0x8597('0xa'),'port':0x18eb});var io=require(_0x8597('0xb'))(new Redis(config['redis']));var headers={'Content-Type':_0x8597('0xc'),'Accept':_0x8597('0xc')};function emit(_0x47e317,_0x2be987,_0x42bc98){io['to'](_0x47e317)[_0x8597('0xd')](_0x2be987,_0x42bc98);}function getTicket(_0x1bb512,_0x4710ec,_0x165b5b,_0x1d9780,_0x1e623c){logger['info'](_0x8597('0xe'));var _0x2a6ba0=_[_0x8597('0xf')]({'responder_id':_0x4710ec['id'],'requester_id':_0x165b5b['id'],'name':util[_0x8597('0x10')](_0x8597('0x11'),_0x1e623c[_0x8597('0x12')]),'phone':_0x1e623c[_0x8597('0x13')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x1d9780[_0x8597('0x14')],_0x1e623c,'\x20'),'description':intUtil['getString'](_0x1d9780[_0x8597('0x15')],_0x1e623c,'<br>'),'tags':getTags(_0x1d9780[_0x8597('0x16')],_0x8597('0x17'))},getCustomFields(_0x1d9780[_0x8597('0x18')],_0x1e623c));_0x2a6ba0[_0x8597('0x19')]=_[_0x8597('0x1a')](_[_0x8597('0x1b')](_0x2a6ba0['custom_fields'],'id'),_0x8597('0x1c'));return request({'uri':util['format'](_0x8597('0x1d'),_0x1bb512['remoteUri']),'method':_0x8597('0x1e'),'body':_0x2a6ba0})['then'](function(_0x55c46d){logger[_0x8597('0x1f')](_0x8597('0x20'));return _0x55c46d;});}function getUser(_0x15ffe1,_0x19b482){if(intUtil[_0x8597('0x21')](_0x19b482)){return request({'uri':util[_0x8597('0x10')](_0x8597('0x22'),_0x15ffe1[_0x8597('0x23')]),'qs':{'email':_0x19b482}})[_0x8597('0x24')](function(_0x1b5984){if(_0x1b5984[_0x8597('0x25')]){logger[_0x8597('0x1f')](_0x8597('0x26'));return _[_0x8597('0x27')](_0x1b5984,function(_0x11716b){return _0x11716b[_0x8597('0x28')]['email']===_0x19b482;});}else{logger[_0x8597('0x1f')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x8597('0x10')](_0x8597('0x29'),_0x15ffe1[_0x8597('0x23')])})[_0x8597('0x24')](function(_0xad0f85){logger[_0x8597('0x1f')](_0x8597('0x2a'));return _0xad0f85;});}});}else{logger[_0x8597('0x1f')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x8597('0x10')]('%s/api/v2/agents/me',_0x15ffe1[_0x8597('0x23')])})[_0x8597('0x24')](function(_0x3ec732){logger[_0x8597('0x1f')](_0x8597('0x2a'));return _0x3ec732;});}}function getEndUser(_0x3503e1,_0x396e90,_0x543590){logger[_0x8597('0x1f')](_0x8597('0x2b'),_0x543590);return request({'uri':util['format'](_0x8597('0x2c'),_0x3503e1[_0x8597('0x23')]),'qs':{'phone':_0x543590}})[_0x8597('0x24')](function(_0xbb0851){if(_0xbb0851[_0x8597('0x25')]){logger['info'](_0x8597('0x2d'));return _[_0x8597('0x27')](_0xbb0851,{'phone':_0x543590});}else{logger[_0x8597('0x1f')](_0x8597('0x2e'));return request({'uri':util[_0x8597('0x10')](_0x8597('0x2c'),_0x3503e1['remoteUri']),'method':_0x8597('0x1e'),'body':{'name':_0x396e90,'phone':_0x543590}})['then'](function(_0xdb732b){logger[_0x8597('0x1f')]('Enduser\x20created.');return _0xdb732b;});}});}function getAuth(_0x57b72e){return util['format'](_0x8597('0x2f'),new Buffer(_0x57b72e[_0x8597('0x30')]+':X')[_0x8597('0x31')](_0x8597('0x32')));}function request(_0x399aa8){logger[_0x8597('0x33')](_0x8597('0x34'),JSON[_0x8597('0x35')](_0x399aa8));return rp(_[_0x8597('0x8')](_0x399aa8,{'method':_0x8597('0x36'),'headers':headers,'json':!![]}));}function getTags(_0x2c30a1,_0xdf3fe9){var _0x2c772e=[];if(_0x2c30a1&&_0x2c30a1['length']>0x0){_0x2c772e=_['map'](_0x2c30a1,_0xdf3fe9);}return _0x2c772e;}function getCustomFields(_0x37847f,_0x2038e0){var _0x3c7c73=[];var _0x3124e8={'custom_fields':[]};if(_0x37847f[_0x8597('0x25')]>0x0){_[_0x8597('0x37')](_0x37847f,function(_0xf4c8a4){if(_[_0x8597('0x38')](['string',_0x8597('0x39')],_0xf4c8a4[_0x8597('0x3a')])&&_0xf4c8a4['nameField']&&!_0xf4c8a4['customField']){_0x3124e8[_0xf4c8a4['nameField']['toLowerCase']()]=_0xf4c8a4[_0x8597('0x3b')][_0x8597('0x31')]();}else if(_[_0x8597('0x38')]([_0x8597('0x3c'),_0x8597('0x39')],_0xf4c8a4['type'])&&_0xf4c8a4[_0x8597('0x3d')]&&_0xf4c8a4['customField']){_0x3124e8['custom_fields']['push']({'id':_0xf4c8a4['idField'],'value':_0xf4c8a4[_0x8597('0x3b')][_0x8597('0x31')]()});}else if(_0xf4c8a4[_0x8597('0x3a')]===_0x8597('0x3e')&&_0xf4c8a4['variableName']&&_0xf4c8a4[_0x8597('0x3d')]&&_0xf4c8a4[_0x8597('0x3f')]){_0x2038e0[_0xf4c8a4[_0x8597('0x40')]]&&_0x3124e8['custom_fields'][_0x8597('0x41')]({'id':_0xf4c8a4[_0x8597('0x3d')],'value':_0x2038e0[_0xf4c8a4[_0x8597('0x40')]][_0x8597('0x31')]()});}else if(_0xf4c8a4[_0x8597('0x3a')]===_0x8597('0x42')&&_0xf4c8a4[_0x8597('0x43')]&&_0xf4c8a4['Variable'][_0x8597('0x17')]&&_0xf4c8a4[_0x8597('0x3d')]&&_0xf4c8a4['customField']){_0x2038e0[_0xf4c8a4[_0x8597('0x43')][_0x8597('0x17')]['toLowerCase']()]&&_0x3124e8[_0x8597('0x19')][_0x8597('0x41')]({'id':_0xf4c8a4['idField'],'value':_0x2038e0[_0xf4c8a4[_0x8597('0x43')][_0x8597('0x17')][_0x8597('0x44')]()][_0x8597('0x31')]()});}});}return _0x3124e8;}exports[_0x8597('0x45')]=function(_0x5bb12a,_0x4edd11,_0x2f2812,_0xa79d19,_0x4b47e0,_0x3faa86){var _0x58a674,_0x490fa4;_0x3faa86[_0x8597('0x23')]=intUtil[_0x8597('0x46')](_0x3faa86[_0x8597('0x23')]);_0x3faa86[_0x8597('0x47')]=intUtil[_0x8597('0x46')](_0x3faa86['serverUrl']);if(_0x4b47e0&&_0x4b47e0[_0x8597('0x48')]){logger[_0x8597('0x1f')](_0x8597('0x49'),'Recording\x20is\x20enabled!');_0x4edd11['recordingURL']=util['format'](_0x8597('0x4a'),_0x3faa86[_0x8597('0x47')],_0x4edd11[_0x8597('0x4b')],md5(_0x4edd11[_0x8597('0x4b')]));}else{_0x4edd11['recordingURL']='';}headers[_0x8597('0x4c')]=getAuth(_0x3faa86);return getUser(_0x3faa86,_0xa79d19['email'])[_0x8597('0x24')](function(_0x70a30b){_0x58a674=_0x70a30b;logger[_0x8597('0x1f')](_0x8597('0x4d'),_0x58a674['id']);return getEndUser(_0x3faa86,_0x4edd11['calleridname'],_0x4edd11[_0x8597('0x13')]);})[_0x8597('0x24')](function(_0x560189){_0x490fa4=_0x560189;logger[_0x8597('0x1f')](_0x8597('0x4e'),_0x490fa4['id']);return getTicket(_0x3faa86,_0x58a674,_0x490fa4,_0x2f2812,_0x4edd11);})[_0x8597('0x24')](function(_0x49e206){if(_0x49e206&&_0x49e206['id']){logger['info'](_0x8597('0x20'));logger[_0x8597('0x1f')](_0x8597('0x4f'),_0x49e206['id']);logger[_0x8597('0x1f')](_0x8597('0x49'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0xa79d19['name']),'trigger:browser:url',{'uri':util['format']('%s/helpdesk/tickets/%d',_0x3faa86[_0x8597('0x23')],_0x49e206['id'])});}})['catch'](function(_0x2d97f3){logger['error'](_0x8597('0x49'),JSON[_0x8597('0x35')](_0x2d97f3));});};exports[_0x8597('0x50')]=function(_0x2abb3e,_0x4bc335,_0x35a605,_0x9f2654,_0x10036b,_0x5d0f3d,_0xad4c56){var _0x52bb0d,_0x2496dd;_0x5d0f3d[_0x8597('0x23')]=intUtil['stripTrailingSlash'](_0x5d0f3d[_0x8597('0x23')]);_0x5d0f3d[_0x8597('0x47')]=intUtil['stripTrailingSlash'](_0x5d0f3d['serverUrl']);if(_0xad4c56&&_0xad4c56[_0x8597('0x51')]&&_0xad4c56[_0x8597('0x51')]!==_0x8597('0x52')){logger['info'](_0x8597('0x53'),_0x8597('0x54'));_0x4bc335[_0x8597('0x55')]=util[_0x8597('0x10')](_0x8597('0x4a'),_0x5d0f3d[_0x8597('0x47')],_0x4bc335['uniqueid'],md5(_0x4bc335['uniqueid']));}headers[_0x8597('0x4c')]=getAuth(_0x5d0f3d);return getUser(_0x5d0f3d,_0x9f2654['email'])[_0x8597('0x24')](function(_0x252723){_0x52bb0d=_0x252723;logger['info'](_0x8597('0x4d'),_0x52bb0d['id']);return getEndUser(_0x5d0f3d,_0x4bc335[_0x8597('0x56')],_0x4bc335[_0x8597('0x57')]);})[_0x8597('0x24')](function(_0x97f21d){_0x2496dd=_0x97f21d;logger['info'](_0x8597('0x4e'),_0x2496dd['id']);return getTicket(_0x5d0f3d,_0x52bb0d,_0x2496dd,_0x35a605,_0x4bc335);})['then'](function(_0x3ad02a){if(_0x3ad02a&&_0x3ad02a['id']){logger['info']('Ticket\x20created!');logger['info'](_0x8597('0x4f'),_0x3ad02a['id']);logger[_0x8597('0x1f')]('[OUTBOUND]',_0x8597('0x58'));emit(util[_0x8597('0x10')](_0x8597('0x59'),_0x9f2654[_0x8597('0x17')]),_0x8597('0x5a'),{'uri':util[_0x8597('0x10')](_0x8597('0x5b'),_0x5d0f3d[_0x8597('0x23')],_0x3ad02a['id'])});}})[_0x8597('0x5c')](function(_0x28027f){logger[_0x8597('0x5d')](_0x8597('0x53'),JSON['stringify'](_0x28027f));});};exports[_0x8597('0x5e')]=function(_0x5be048,_0x20c47e,_0x4b2d1c,_0x156ac3,_0x5733f3,_0x13e228){var _0x5e754a,_0x553fab;_0x13e228['remoteUri']=intUtil[_0x8597('0x46')](_0x13e228[_0x8597('0x23')]);_0x13e228[_0x8597('0x47')]=intUtil[_0x8597('0x46')](_0x13e228[_0x8597('0x47')]);if(_0x5733f3&&_0x5733f3['monitor_format']){logger[_0x8597('0x1f')]('['+_0x20c47e['lastevent'][_0x8597('0x5f')]()+']',_0x8597('0x54'));_0x20c47e[_0x8597('0x55')]=util[_0x8597('0x10')](_0x8597('0x4a'),_0x13e228[_0x8597('0x47')],_0x20c47e[_0x8597('0x4b')],md5(_0x20c47e[_0x8597('0x4b')]));}else{_0x20c47e[_0x8597('0x55')]='';}headers[_0x8597('0x4c')]=getAuth(_0x13e228);return getUser(_0x13e228,'')[_0x8597('0x24')](function(_0x231216){_0x5e754a=_0x231216;logger[_0x8597('0x1f')](_0x8597('0x4d'),_0x5e754a['id']);return getEndUser(_0x13e228,_0x20c47e[_0x8597('0x12')],_0x20c47e[_0x8597('0x13')]);})[_0x8597('0x24')](function(_0x1aa49a){_0x553fab=_0x1aa49a;logger[_0x8597('0x1f')]('The\x20Enduser\x20ID\x20is:',_0x553fab['id']);return getTicket(_0x13e228,_0x5e754a,_0x553fab,_0x4b2d1c,_0x20c47e);})[_0x8597('0x24')](function(_0x338cf7){if(_0x338cf7){logger[_0x8597('0x1f')](_0x8597('0x20'));logger[_0x8597('0x1f')](_0x8597('0x4f'),_0x338cf7['id']);}})[_0x8597('0x5c')](function(_0x4b61df){logger['error']('['+_0x20c47e['lastevent'][_0x8597('0x5f')]()+']',JSON[_0x8597('0x35')](_0x4b61df));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff