// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x0159=['Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','Subjects','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','%s/api/v2/tickets','POST','Ticket\x20created!','%s/api/v2/agents','remoteUri','then','length','find','email','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Basic\x20%s','apiKey','debug','[HTTP]','stringify','GET','map','forEach','type','nameField','content','toString','idField','customField','push','variable','variableName','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','recordingFormat','none','Authorization','destcalleridname','destcalleridnum','[OUTBOUND]','monitor_format','lastevent','toUpperCase','calleridnum','lodash','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','application/json','emit','info'];(function(_0x45b072,_0x550fac){var _0x1f3aac=function(_0xd9f3c6){while(--_0xd9f3c6){_0x45b072['push'](_0x45b072['shift']());}};_0x1f3aac(++_0x550fac);}(_0x0159,0xa7));var _0x9015=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x0159[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x9015('0x0'));var rp=require('request-promise');var md5=require('md5');var util=require(_0x9015('0x1'));var Redis=require(_0x9015('0x2'));var intUtil=require(_0x9015('0x3'));var config=require(_0x9015('0x4'));var logger=require(_0x9015('0x5'))('freshdesk');config[_0x9015('0x6')]=_[_0x9015('0x7')](config[_0x9015('0x6')],{'host':_0x9015('0x8'),'port':0x18eb});var io=require(_0x9015('0x9'))(new Redis(config['redis']));var headers={'Content-Type':_0x9015('0xa'),'Accept':_0x9015('0xa')};function emit(_0xefa4d5,_0x236b28,_0x104722){io['to'](_0xefa4d5)[_0x9015('0xb')](_0x236b28,_0x104722);}function getTicket(_0x2b1c08,_0x2e25c3,_0x5101b3,_0xcecf8e,_0x5411a5){logger[_0x9015('0xc')](_0x9015('0xd'));var _0x34d39f=_[_0x9015('0xe')]({'responder_id':_0x2e25c3['id'],'requester_id':_0x5101b3['id'],'name':util[_0x9015('0xf')](_0x9015('0x10'),_0x5411a5['calleridname']),'phone':_0x5411a5['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0xcecf8e[_0x9015('0x11')],_0x5411a5,'\x20'),'description':intUtil[_0x9015('0x12')](_0xcecf8e[_0x9015('0x13')],_0x5411a5,_0x9015('0x14')),'tags':getTags(_0xcecf8e[_0x9015('0x15')],_0x9015('0x16'))},getCustomFields(_0xcecf8e[_0x9015('0x17')],_0x5411a5));_0x34d39f['custom_fields']=_[_0x9015('0x18')](_[_0x9015('0x19')](_0x34d39f[_0x9015('0x1a')],'id'),'value');return request({'uri':util[_0x9015('0xf')](_0x9015('0x1b'),_0x2b1c08['remoteUri']),'method':_0x9015('0x1c'),'body':_0x34d39f})['then'](function(_0x5c4dbe){logger[_0x9015('0xc')](_0x9015('0x1d'));return _0x5c4dbe;});}function getUser(_0x5d6871,_0x29ef35){if(intUtil['validateEmail'](_0x29ef35)){return request({'uri':util['format'](_0x9015('0x1e'),_0x5d6871[_0x9015('0x1f')]),'qs':{'email':_0x29ef35}})[_0x9015('0x20')](function(_0x260a72){if(_0x260a72[_0x9015('0x21')]){logger['info']('Agent\x20found!');return _[_0x9015('0x22')](_0x260a72,function(_0x35f2e0){return _0x35f2e0['contact'][_0x9015('0x23')]===_0x29ef35;});}else{logger[_0x9015('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x9015('0xf')](_0x9015('0x24'),_0x5d6871[_0x9015('0x1f')])})[_0x9015('0x20')](function(_0x13d9d0){logger[_0x9015('0xc')]('Admin\x20account\x20selected.');return _0x13d9d0;});}});}else{logger[_0x9015('0xc')](_0x9015('0x25'));return request({'uri':util[_0x9015('0xf')](_0x9015('0x24'),_0x5d6871['remoteUri'])})[_0x9015('0x20')](function(_0x546b27){logger[_0x9015('0xc')](_0x9015('0x26'));return _0x546b27;});}}function getEndUser(_0x4bbc3a,_0x3cb77c,_0x529f1c){logger[_0x9015('0xc')](_0x9015('0x27'),_0x529f1c);return request({'uri':util[_0x9015('0xf')](_0x9015('0x28'),_0x4bbc3a[_0x9015('0x1f')]),'qs':{'phone':_0x529f1c}})[_0x9015('0x20')](function(_0xc3f4a3){if(_0xc3f4a3['length']){logger[_0x9015('0xc')](_0x9015('0x29'));return _['find'](_0xc3f4a3,{'phone':_0x529f1c});}else{logger[_0x9015('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format'](_0x9015('0x28'),_0x4bbc3a['remoteUri']),'method':_0x9015('0x1c'),'body':{'name':_0x3cb77c,'phone':_0x529f1c}})[_0x9015('0x20')](function(_0x3af34a){logger[_0x9015('0xc')]('Enduser\x20created.');return _0x3af34a;});}});}function getAuth(_0x5a29ba){return util[_0x9015('0xf')](_0x9015('0x2a'),new Buffer(_0x5a29ba[_0x9015('0x2b')]+':X')['toString']('base64'));}function request(_0x51bfd2){logger[_0x9015('0x2c')](_0x9015('0x2d'),JSON[_0x9015('0x2e')](_0x51bfd2));return rp(_[_0x9015('0x7')](_0x51bfd2,{'method':_0x9015('0x2f'),'headers':headers,'json':!![]}));}function getTags(_0x3feafb,_0x2d8738){var _0x78f4bc=[];if(_0x3feafb&&_0x3feafb['length']>0x0){_0x78f4bc=_[_0x9015('0x30')](_0x3feafb,_0x2d8738);}return _0x78f4bc;}function getCustomFields(_0x2d3e1c,_0x2138d8){var _0x565d1a=[];var _0x448552={'custom_fields':[]};if(_0x2d3e1c[_0x9015('0x21')]>0x0){_[_0x9015('0x31')](_0x2d3e1c,function(_0x4762b1){if(_0x4762b1[_0x9015('0x32')]==='string'&&_0x4762b1[_0x9015('0x33')]&&!_0x4762b1['customField']){_0x448552[_0x4762b1['nameField']['toLowerCase']()]=_0x4762b1[_0x9015('0x34')][_0x9015('0x35')]();}else if(_0x4762b1[_0x9015('0x32')]==='string'&&_0x4762b1[_0x9015('0x36')]&&_0x4762b1[_0x9015('0x37')]){_0x448552[_0x9015('0x1a')][_0x9015('0x38')]({'id':_0x4762b1['idField'],'value':_0x4762b1[_0x9015('0x34')][_0x9015('0x35')]()});}else if(_0x4762b1['type']===_0x9015('0x39')&&_0x4762b1[_0x9015('0x3a')]&&_0x4762b1['idField']&&_0x4762b1[_0x9015('0x37')]){_0x2138d8[_0x4762b1[_0x9015('0x3a')]]&&_0x448552[_0x9015('0x1a')][_0x9015('0x38')]({'id':_0x4762b1[_0x9015('0x36')],'value':_0x2138d8[_0x4762b1[_0x9015('0x3a')]]['toString']()});}else if(_0x4762b1[_0x9015('0x32')]===_0x9015('0x3b')&&_0x4762b1[_0x9015('0x3c')]&&_0x4762b1[_0x9015('0x3c')]['name']&&_0x4762b1[_0x9015('0x36')]&&_0x4762b1['customField']){_0x2138d8[_0x4762b1[_0x9015('0x3c')]['name'][_0x9015('0x3d')]()]&&_0x448552[_0x9015('0x1a')][_0x9015('0x38')]({'id':_0x4762b1['idField'],'value':_0x2138d8[_0x4762b1['Variable'][_0x9015('0x16')]['toLowerCase']()][_0x9015('0x35')]()});}});}return _0x448552;}exports[_0x9015('0x3e')]=function(_0x21a638,_0x5e7931,_0x3a5843,_0x14ed04,_0x5f4844,_0x20af21){var _0xde3ea9,_0x17942f;_0x20af21['remoteUri']=intUtil[_0x9015('0x3f')](_0x20af21[_0x9015('0x1f')]);_0x20af21['serverUrl']=intUtil[_0x9015('0x3f')](_0x20af21[_0x9015('0x40')]);if(_0x5f4844&&_0x5f4844['monitor_format']){logger[_0x9015('0xc')]('[QUEUE]',_0x9015('0x41'));_0x5e7931['recordingURL']=util[_0x9015('0xf')](_0x9015('0x42'),_0x20af21[_0x9015('0x40')],_0x5e7931[_0x9015('0x43')],md5(_0x5e7931[_0x9015('0x43')]));}else{_0x5e7931[_0x9015('0x44')]='';}headers['Authorization']=getAuth(_0x20af21);return getUser(_0x20af21,_0x14ed04['email'])[_0x9015('0x20')](function(_0x2ea5a1){_0xde3ea9=_0x2ea5a1;logger['info'](_0x9015('0x45'),_0xde3ea9['id']);return getEndUser(_0x20af21,_0x5e7931[_0x9015('0x46')],_0x5e7931['calleridnum']);})[_0x9015('0x20')](function(_0x19f9ba){_0x17942f=_0x19f9ba;logger[_0x9015('0xc')](_0x9015('0x47'),_0x17942f['id']);return getTicket(_0x20af21,_0xde3ea9,_0x17942f,_0x3a5843,_0x5e7931);})[_0x9015('0x20')](function(_0x39e6fc){if(_0x39e6fc&&_0x39e6fc['id']){logger[_0x9015('0xc')]('Ticket\x20created!');logger[_0x9015('0xc')](_0x9015('0x48'),_0x39e6fc['id']);logger[_0x9015('0xc')](_0x9015('0x49'),_0x9015('0x4a'));emit(util[_0x9015('0xf')](_0x9015('0x4b'),_0x14ed04['name']),_0x9015('0x4c'),{'uri':util[_0x9015('0xf')](_0x9015('0x4d'),_0x20af21[_0x9015('0x1f')],_0x39e6fc['id'])});}})[_0x9015('0x4e')](function(_0x41e775){logger[_0x9015('0x4f')](_0x9015('0x49'),JSON[_0x9015('0x2e')](_0x41e775));});};exports['outbound']=function(_0x2600ad,_0x54a18a,_0x54b31a,_0x26df21,_0x541ba0,_0x1cb40e,_0x15a338){var _0x3ad073,_0x2baf85;_0x1cb40e[_0x9015('0x1f')]=intUtil[_0x9015('0x3f')](_0x1cb40e[_0x9015('0x1f')]);_0x1cb40e['serverUrl']=intUtil[_0x9015('0x3f')](_0x1cb40e[_0x9015('0x40')]);if(_0x15a338&&_0x15a338[_0x9015('0x50')]&&_0x15a338[_0x9015('0x50')]!==_0x9015('0x51')){logger[_0x9015('0xc')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x54a18a[_0x9015('0x44')]=util[_0x9015('0xf')](_0x9015('0x42'),_0x1cb40e[_0x9015('0x40')],_0x54a18a[_0x9015('0x43')],md5(_0x54a18a['uniqueid']));}headers[_0x9015('0x52')]=getAuth(_0x1cb40e);return getUser(_0x1cb40e,_0x26df21[_0x9015('0x23')])[_0x9015('0x20')](function(_0x4212de){_0x3ad073=_0x4212de;logger[_0x9015('0xc')](_0x9015('0x45'),_0x3ad073['id']);return getEndUser(_0x1cb40e,_0x54a18a[_0x9015('0x53')],_0x54a18a[_0x9015('0x54')]);})['then'](function(_0x5b026b){_0x2baf85=_0x5b026b;logger[_0x9015('0xc')](_0x9015('0x47'),_0x2baf85['id']);return getTicket(_0x1cb40e,_0x3ad073,_0x2baf85,_0x54b31a,_0x54a18a);})[_0x9015('0x20')](function(_0x14c1a4){if(_0x14c1a4&&_0x14c1a4['id']){logger['info'](_0x9015('0x1d'));logger[_0x9015('0xc')]('The\x20Ticket\x20ID\x20is:',_0x14c1a4['id']);logger[_0x9015('0xc')](_0x9015('0x55'),_0x9015('0x4a'));emit(util[_0x9015('0xf')](_0x9015('0x4b'),_0x26df21[_0x9015('0x16')]),_0x9015('0x4c'),{'uri':util[_0x9015('0xf')](_0x9015('0x4d'),_0x1cb40e[_0x9015('0x1f')],_0x14c1a4['id'])});}})[_0x9015('0x4e')](function(_0x548900){logger[_0x9015('0x4f')](_0x9015('0x55'),JSON[_0x9015('0x2e')](_0x548900));});};exports['unmanaged']=function(_0xcfab41,_0x11ceca,_0x54038f,_0x4ae10d,_0x24c359,_0x37da6c){var _0x2f710e,_0x57f009;_0x37da6c[_0x9015('0x1f')]=intUtil[_0x9015('0x3f')](_0x37da6c[_0x9015('0x1f')]);_0x37da6c[_0x9015('0x40')]=intUtil['stripTrailingSlash'](_0x37da6c[_0x9015('0x40')]);if(_0x24c359&&_0x24c359[_0x9015('0x56')]){logger[_0x9015('0xc')]('['+_0x11ceca[_0x9015('0x57')][_0x9015('0x58')]()+']',_0x9015('0x41'));_0x11ceca[_0x9015('0x44')]=util[_0x9015('0xf')](_0x9015('0x42'),_0x37da6c[_0x9015('0x40')],_0x11ceca[_0x9015('0x43')],md5(_0x11ceca[_0x9015('0x43')]));}else{_0x11ceca['recordingURL']='';}headers[_0x9015('0x52')]=getAuth(_0x37da6c);return getUser(_0x37da6c,'')['then'](function(_0x74f17){_0x2f710e=_0x74f17;logger[_0x9015('0xc')]('The\x20User\x20ID\x20is:',_0x2f710e['id']);return getEndUser(_0x37da6c,_0x11ceca[_0x9015('0x46')],_0x11ceca[_0x9015('0x59')]);})[_0x9015('0x20')](function(_0x5c180c){_0x57f009=_0x5c180c;logger['info'](_0x9015('0x47'),_0x57f009['id']);return getTicket(_0x37da6c,_0x2f710e,_0x57f009,_0x54038f,_0x11ceca);})[_0x9015('0x20')](function(_0x3ff5fa){if(_0x3ff5fa){logger[_0x9015('0xc')](_0x9015('0x1d'));logger[_0x9015('0xc')]('The\x20Ticket\x20ID\x20is:',_0x3ff5fa['id']);}})['catch'](function(_0x3df17f){logger[_0x9015('0x4f')]('['+_0x11ceca[_0x9015('0x57')][_0x9015('0x58')]()+']',JSON[_0x9015('0x2e')](_0x3df17f));});};
\ No newline at end of file
+var _0x5978=['%s/api/v2/tickets','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','remoteUri','then','length','Agent\x20found!','find','contact','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','GET','forEach','includes','picklist','type','content','string','idField','variable','customField','variableName','push','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','recordingURL','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','unmanaged','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','defaults','redis','localhost','socket.io-emitter','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','Descriptions','Tags','name','Fields','custom_fields','mapValues','keyBy','value'];(function(_0x4521e3,_0x10a8a4){var _0x46a272=function(_0x2f4c64){while(--_0x2f4c64){_0x4521e3['push'](_0x4521e3['shift']());}};_0x46a272(++_0x10a8a4);}(_0x5978,0x103));var _0x8597=function(_0x42a179,_0x59fe39){_0x42a179=_0x42a179-0x0;var _0x5d170e=_0x5978[_0x42a179];return _0x5d170e;};'use strict';var _=require(_0x8597('0x0'));var rp=require(_0x8597('0x1'));var md5=require(_0x8597('0x2'));var util=require(_0x8597('0x3'));var Redis=require(_0x8597('0x4'));var intUtil=require(_0x8597('0x5'));var config=require(_0x8597('0x6'));var logger=require(_0x8597('0x7'))('freshdesk');config['redis']=_[_0x8597('0x8')](config[_0x8597('0x9')],{'host':_0x8597('0xa'),'port':0x18eb});var io=require(_0x8597('0xb'))(new Redis(config['redis']));var headers={'Content-Type':_0x8597('0xc'),'Accept':_0x8597('0xc')};function emit(_0x47e317,_0x2be987,_0x42bc98){io['to'](_0x47e317)[_0x8597('0xd')](_0x2be987,_0x42bc98);}function getTicket(_0x1bb512,_0x4710ec,_0x165b5b,_0x1d9780,_0x1e623c){logger['info'](_0x8597('0xe'));var _0x2a6ba0=_[_0x8597('0xf')]({'responder_id':_0x4710ec['id'],'requester_id':_0x165b5b['id'],'name':util[_0x8597('0x10')](_0x8597('0x11'),_0x1e623c[_0x8597('0x12')]),'phone':_0x1e623c[_0x8597('0x13')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x1d9780[_0x8597('0x14')],_0x1e623c,'\x20'),'description':intUtil['getString'](_0x1d9780[_0x8597('0x15')],_0x1e623c,'<br>'),'tags':getTags(_0x1d9780[_0x8597('0x16')],_0x8597('0x17'))},getCustomFields(_0x1d9780[_0x8597('0x18')],_0x1e623c));_0x2a6ba0[_0x8597('0x19')]=_[_0x8597('0x1a')](_[_0x8597('0x1b')](_0x2a6ba0['custom_fields'],'id'),_0x8597('0x1c'));return request({'uri':util['format'](_0x8597('0x1d'),_0x1bb512['remoteUri']),'method':_0x8597('0x1e'),'body':_0x2a6ba0})['then'](function(_0x55c46d){logger[_0x8597('0x1f')](_0x8597('0x20'));return _0x55c46d;});}function getUser(_0x15ffe1,_0x19b482){if(intUtil[_0x8597('0x21')](_0x19b482)){return request({'uri':util[_0x8597('0x10')](_0x8597('0x22'),_0x15ffe1[_0x8597('0x23')]),'qs':{'email':_0x19b482}})[_0x8597('0x24')](function(_0x1b5984){if(_0x1b5984[_0x8597('0x25')]){logger[_0x8597('0x1f')](_0x8597('0x26'));return _[_0x8597('0x27')](_0x1b5984,function(_0x11716b){return _0x11716b[_0x8597('0x28')]['email']===_0x19b482;});}else{logger[_0x8597('0x1f')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x8597('0x10')](_0x8597('0x29'),_0x15ffe1[_0x8597('0x23')])})[_0x8597('0x24')](function(_0xad0f85){logger[_0x8597('0x1f')](_0x8597('0x2a'));return _0xad0f85;});}});}else{logger[_0x8597('0x1f')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x8597('0x10')]('%s/api/v2/agents/me',_0x15ffe1[_0x8597('0x23')])})[_0x8597('0x24')](function(_0x3ec732){logger[_0x8597('0x1f')](_0x8597('0x2a'));return _0x3ec732;});}}function getEndUser(_0x3503e1,_0x396e90,_0x543590){logger[_0x8597('0x1f')](_0x8597('0x2b'),_0x543590);return request({'uri':util['format'](_0x8597('0x2c'),_0x3503e1[_0x8597('0x23')]),'qs':{'phone':_0x543590}})[_0x8597('0x24')](function(_0xbb0851){if(_0xbb0851[_0x8597('0x25')]){logger['info'](_0x8597('0x2d'));return _[_0x8597('0x27')](_0xbb0851,{'phone':_0x543590});}else{logger[_0x8597('0x1f')](_0x8597('0x2e'));return request({'uri':util[_0x8597('0x10')](_0x8597('0x2c'),_0x3503e1['remoteUri']),'method':_0x8597('0x1e'),'body':{'name':_0x396e90,'phone':_0x543590}})['then'](function(_0xdb732b){logger[_0x8597('0x1f')]('Enduser\x20created.');return _0xdb732b;});}});}function getAuth(_0x57b72e){return util['format'](_0x8597('0x2f'),new Buffer(_0x57b72e[_0x8597('0x30')]+':X')[_0x8597('0x31')](_0x8597('0x32')));}function request(_0x399aa8){logger[_0x8597('0x33')](_0x8597('0x34'),JSON[_0x8597('0x35')](_0x399aa8));return rp(_[_0x8597('0x8')](_0x399aa8,{'method':_0x8597('0x36'),'headers':headers,'json':!![]}));}function getTags(_0x2c30a1,_0xdf3fe9){var _0x2c772e=[];if(_0x2c30a1&&_0x2c30a1['length']>0x0){_0x2c772e=_['map'](_0x2c30a1,_0xdf3fe9);}return _0x2c772e;}function getCustomFields(_0x37847f,_0x2038e0){var _0x3c7c73=[];var _0x3124e8={'custom_fields':[]};if(_0x37847f[_0x8597('0x25')]>0x0){_[_0x8597('0x37')](_0x37847f,function(_0xf4c8a4){if(_[_0x8597('0x38')](['string',_0x8597('0x39')],_0xf4c8a4[_0x8597('0x3a')])&&_0xf4c8a4['nameField']&&!_0xf4c8a4['customField']){_0x3124e8[_0xf4c8a4['nameField']['toLowerCase']()]=_0xf4c8a4[_0x8597('0x3b')][_0x8597('0x31')]();}else if(_[_0x8597('0x38')]([_0x8597('0x3c'),_0x8597('0x39')],_0xf4c8a4['type'])&&_0xf4c8a4[_0x8597('0x3d')]&&_0xf4c8a4['customField']){_0x3124e8['custom_fields']['push']({'id':_0xf4c8a4['idField'],'value':_0xf4c8a4[_0x8597('0x3b')][_0x8597('0x31')]()});}else if(_0xf4c8a4[_0x8597('0x3a')]===_0x8597('0x3e')&&_0xf4c8a4['variableName']&&_0xf4c8a4[_0x8597('0x3d')]&&_0xf4c8a4[_0x8597('0x3f')]){_0x2038e0[_0xf4c8a4[_0x8597('0x40')]]&&_0x3124e8['custom_fields'][_0x8597('0x41')]({'id':_0xf4c8a4[_0x8597('0x3d')],'value':_0x2038e0[_0xf4c8a4[_0x8597('0x40')]][_0x8597('0x31')]()});}else if(_0xf4c8a4[_0x8597('0x3a')]===_0x8597('0x42')&&_0xf4c8a4[_0x8597('0x43')]&&_0xf4c8a4['Variable'][_0x8597('0x17')]&&_0xf4c8a4[_0x8597('0x3d')]&&_0xf4c8a4['customField']){_0x2038e0[_0xf4c8a4[_0x8597('0x43')][_0x8597('0x17')]['toLowerCase']()]&&_0x3124e8[_0x8597('0x19')][_0x8597('0x41')]({'id':_0xf4c8a4['idField'],'value':_0x2038e0[_0xf4c8a4[_0x8597('0x43')][_0x8597('0x17')][_0x8597('0x44')]()][_0x8597('0x31')]()});}});}return _0x3124e8;}exports[_0x8597('0x45')]=function(_0x5bb12a,_0x4edd11,_0x2f2812,_0xa79d19,_0x4b47e0,_0x3faa86){var _0x58a674,_0x490fa4;_0x3faa86[_0x8597('0x23')]=intUtil[_0x8597('0x46')](_0x3faa86[_0x8597('0x23')]);_0x3faa86[_0x8597('0x47')]=intUtil[_0x8597('0x46')](_0x3faa86['serverUrl']);if(_0x4b47e0&&_0x4b47e0[_0x8597('0x48')]){logger[_0x8597('0x1f')](_0x8597('0x49'),'Recording\x20is\x20enabled!');_0x4edd11['recordingURL']=util['format'](_0x8597('0x4a'),_0x3faa86[_0x8597('0x47')],_0x4edd11[_0x8597('0x4b')],md5(_0x4edd11[_0x8597('0x4b')]));}else{_0x4edd11['recordingURL']='';}headers[_0x8597('0x4c')]=getAuth(_0x3faa86);return getUser(_0x3faa86,_0xa79d19['email'])[_0x8597('0x24')](function(_0x70a30b){_0x58a674=_0x70a30b;logger[_0x8597('0x1f')](_0x8597('0x4d'),_0x58a674['id']);return getEndUser(_0x3faa86,_0x4edd11['calleridname'],_0x4edd11[_0x8597('0x13')]);})[_0x8597('0x24')](function(_0x560189){_0x490fa4=_0x560189;logger[_0x8597('0x1f')](_0x8597('0x4e'),_0x490fa4['id']);return getTicket(_0x3faa86,_0x58a674,_0x490fa4,_0x2f2812,_0x4edd11);})[_0x8597('0x24')](function(_0x49e206){if(_0x49e206&&_0x49e206['id']){logger['info'](_0x8597('0x20'));logger[_0x8597('0x1f')](_0x8597('0x4f'),_0x49e206['id']);logger[_0x8597('0x1f')](_0x8597('0x49'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0xa79d19['name']),'trigger:browser:url',{'uri':util['format']('%s/helpdesk/tickets/%d',_0x3faa86[_0x8597('0x23')],_0x49e206['id'])});}})['catch'](function(_0x2d97f3){logger['error'](_0x8597('0x49'),JSON[_0x8597('0x35')](_0x2d97f3));});};exports[_0x8597('0x50')]=function(_0x2abb3e,_0x4bc335,_0x35a605,_0x9f2654,_0x10036b,_0x5d0f3d,_0xad4c56){var _0x52bb0d,_0x2496dd;_0x5d0f3d[_0x8597('0x23')]=intUtil['stripTrailingSlash'](_0x5d0f3d[_0x8597('0x23')]);_0x5d0f3d[_0x8597('0x47')]=intUtil['stripTrailingSlash'](_0x5d0f3d['serverUrl']);if(_0xad4c56&&_0xad4c56[_0x8597('0x51')]&&_0xad4c56[_0x8597('0x51')]!==_0x8597('0x52')){logger['info'](_0x8597('0x53'),_0x8597('0x54'));_0x4bc335[_0x8597('0x55')]=util[_0x8597('0x10')](_0x8597('0x4a'),_0x5d0f3d[_0x8597('0x47')],_0x4bc335['uniqueid'],md5(_0x4bc335['uniqueid']));}headers[_0x8597('0x4c')]=getAuth(_0x5d0f3d);return getUser(_0x5d0f3d,_0x9f2654['email'])[_0x8597('0x24')](function(_0x252723){_0x52bb0d=_0x252723;logger['info'](_0x8597('0x4d'),_0x52bb0d['id']);return getEndUser(_0x5d0f3d,_0x4bc335[_0x8597('0x56')],_0x4bc335[_0x8597('0x57')]);})[_0x8597('0x24')](function(_0x97f21d){_0x2496dd=_0x97f21d;logger['info'](_0x8597('0x4e'),_0x2496dd['id']);return getTicket(_0x5d0f3d,_0x52bb0d,_0x2496dd,_0x35a605,_0x4bc335);})['then'](function(_0x3ad02a){if(_0x3ad02a&&_0x3ad02a['id']){logger['info']('Ticket\x20created!');logger['info'](_0x8597('0x4f'),_0x3ad02a['id']);logger[_0x8597('0x1f')]('[OUTBOUND]',_0x8597('0x58'));emit(util[_0x8597('0x10')](_0x8597('0x59'),_0x9f2654[_0x8597('0x17')]),_0x8597('0x5a'),{'uri':util[_0x8597('0x10')](_0x8597('0x5b'),_0x5d0f3d[_0x8597('0x23')],_0x3ad02a['id'])});}})[_0x8597('0x5c')](function(_0x28027f){logger[_0x8597('0x5d')](_0x8597('0x53'),JSON['stringify'](_0x28027f));});};exports[_0x8597('0x5e')]=function(_0x5be048,_0x20c47e,_0x4b2d1c,_0x156ac3,_0x5733f3,_0x13e228){var _0x5e754a,_0x553fab;_0x13e228['remoteUri']=intUtil[_0x8597('0x46')](_0x13e228[_0x8597('0x23')]);_0x13e228[_0x8597('0x47')]=intUtil[_0x8597('0x46')](_0x13e228[_0x8597('0x47')]);if(_0x5733f3&&_0x5733f3['monitor_format']){logger[_0x8597('0x1f')]('['+_0x20c47e['lastevent'][_0x8597('0x5f')]()+']',_0x8597('0x54'));_0x20c47e[_0x8597('0x55')]=util[_0x8597('0x10')](_0x8597('0x4a'),_0x13e228[_0x8597('0x47')],_0x20c47e[_0x8597('0x4b')],md5(_0x20c47e[_0x8597('0x4b')]));}else{_0x20c47e[_0x8597('0x55')]='';}headers[_0x8597('0x4c')]=getAuth(_0x13e228);return getUser(_0x13e228,'')[_0x8597('0x24')](function(_0x231216){_0x5e754a=_0x231216;logger[_0x8597('0x1f')](_0x8597('0x4d'),_0x5e754a['id']);return getEndUser(_0x13e228,_0x20c47e[_0x8597('0x12')],_0x20c47e[_0x8597('0x13')]);})[_0x8597('0x24')](function(_0x1aa49a){_0x553fab=_0x1aa49a;logger[_0x8597('0x1f')]('The\x20Enduser\x20ID\x20is:',_0x553fab['id']);return getTicket(_0x13e228,_0x5e754a,_0x553fab,_0x4b2d1c,_0x20c47e);})[_0x8597('0x24')](function(_0x338cf7){if(_0x338cf7){logger[_0x8597('0x1f')](_0x8597('0x20'));logger[_0x8597('0x1f')](_0x8597('0x4f'),_0x338cf7['id']);}})[_0x8597('0x5c')](function(_0x4b61df){logger['error']('['+_0x20c47e['lastevent'][_0x8597('0x5f')]()+']',JSON[_0x8597('0x35')](_0x4b61df));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff