// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x96ab=['lodash','request-promise','ioredis','./util','../../../../config/logger','redis','defaults','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','format','Caller\x20-\x20%s','calleridname','getString','Subjects','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','keyBy','value','%s/api/v2/tickets','remoteUri','POST','then','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','contact','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','%s/api/v2/contacts','Basic\x20%s','apiKey','toString','[HTTP]','stringify','GET','forEach','includes','type','nameField','content','string','idField','customField','push','variable','variableName','customVariable','Variable','toLowerCase','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','Ticket\x20created!','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','catch','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','error','unmanaged','lastevent','toUpperCase','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:'];(function(_0x1cf814,_0x57c038){var _0x540f81=function(_0x79cb86){while(--_0x79cb86){_0x1cf814['push'](_0x1cf814['shift']());}};_0x540f81(++_0x57c038);}(_0x96ab,0xb2));var _0xb96a=function(_0x5098ef,_0x3f0b5d){_0x5098ef=_0x5098ef-0x0;var _0x395940=_0x96ab[_0x5098ef];return _0x395940;};'use strict';var _=require(_0xb96a('0x0'));var rp=require(_0xb96a('0x1'));var md5=require('md5');var util=require('util');var Redis=require(_0xb96a('0x2'));var intUtil=require(_0xb96a('0x3'));var config=require('../../../../config/environment');var logger=require(_0xb96a('0x4'))('freshdesk');config[_0xb96a('0x5')]=_[_0xb96a('0x6')](config[_0xb96a('0x5')],{'host':'localhost','port':0x18eb});var io=require(_0xb96a('0x7'))(new Redis(config[_0xb96a('0x5')]));var headers={'Content-Type':_0xb96a('0x8'),'Accept':_0xb96a('0x8')};function emit(_0x55a5c2,_0xbbc6d1,_0x2fba1b){io['to'](_0x55a5c2)[_0xb96a('0x9')](_0xbbc6d1,_0x2fba1b);}function getTicket(_0x47e5e8,_0x2b047d,_0x48f438,_0xa53e27,_0x3f72b2){logger[_0xb96a('0xa')](_0xb96a('0xb'));var _0x5ca01a=_['merge']({'responder_id':_0x2b047d['id'],'requester_id':_0x48f438['id'],'name':util[_0xb96a('0xc')](_0xb96a('0xd'),_0x3f72b2[_0xb96a('0xe')]),'phone':_0x3f72b2['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xb96a('0xf')](_0xa53e27[_0xb96a('0x10')],_0x3f72b2,'\x20'),'description':intUtil[_0xb96a('0xf')](_0xa53e27[_0xb96a('0x11')],_0x3f72b2,_0xb96a('0x12')),'tags':getTags(_0xa53e27[_0xb96a('0x13')],_0xb96a('0x14'))},getCustomFields(_0xa53e27[_0xb96a('0x15')],_0x3f72b2));_0x5ca01a[_0xb96a('0x16')]=_[_0xb96a('0x17')](_[_0xb96a('0x18')](_0x5ca01a[_0xb96a('0x16')],'id'),_0xb96a('0x19'));return request({'uri':util[_0xb96a('0xc')](_0xb96a('0x1a'),_0x47e5e8[_0xb96a('0x1b')]),'method':_0xb96a('0x1c'),'body':_0x5ca01a})[_0xb96a('0x1d')](function(_0x503ba1){logger['info']('Ticket\x20created!');return _0x503ba1;});}function getUser(_0x1047ba,_0x47f125){if(intUtil[_0xb96a('0x1e')](_0x47f125)){return request({'uri':util[_0xb96a('0xc')](_0xb96a('0x1f'),_0x1047ba[_0xb96a('0x1b')]),'qs':{'email':_0x47f125}})[_0xb96a('0x1d')](function(_0x19f5f2){if(_0x19f5f2[_0xb96a('0x20')]){logger['info'](_0xb96a('0x21'));return _[_0xb96a('0x22')](_0x19f5f2,function(_0x207f9b){return _0x207f9b[_0xb96a('0x23')]['email']===_0x47f125;});}else{logger[_0xb96a('0xa')](_0xb96a('0x24'));return request({'uri':util[_0xb96a('0xc')]('%s/api/v2/agents/me',_0x1047ba[_0xb96a('0x1b')])})[_0xb96a('0x1d')](function(_0x1228c5){logger[_0xb96a('0xa')](_0xb96a('0x25'));return _0x1228c5;});}});}else{logger[_0xb96a('0xa')](_0xb96a('0x26'));return request({'uri':util['format'](_0xb96a('0x27'),_0x1047ba['remoteUri'])})['then'](function(_0x388a26){logger[_0xb96a('0xa')](_0xb96a('0x25'));return _0x388a26;});}}function getEndUser(_0x585e68,_0x5c838e,_0x56a3b6){logger[_0xb96a('0xa')]('Searching\x20enduser\x20with\x20phone',_0x56a3b6);return request({'uri':util[_0xb96a('0xc')](_0xb96a('0x28'),_0x585e68[_0xb96a('0x1b')]),'qs':{'phone':_0x56a3b6}})[_0xb96a('0x1d')](function(_0x232e2a){if(_0x232e2a['length']){logger[_0xb96a('0xa')]('Enduser\x20found!');return _['find'](_0x232e2a,{'phone':_0x56a3b6});}else{logger[_0xb96a('0xa')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xb96a('0xc')](_0xb96a('0x28'),_0x585e68['remoteUri']),'method':_0xb96a('0x1c'),'body':{'name':_0x5c838e,'phone':_0x56a3b6}})['then'](function(_0x24f4e8){logger[_0xb96a('0xa')]('Enduser\x20created.');return _0x24f4e8;});}});}function getAuth(_0x358bce){return util[_0xb96a('0xc')](_0xb96a('0x29'),new Buffer(_0x358bce[_0xb96a('0x2a')]+':X')[_0xb96a('0x2b')]('base64'));}function request(_0x4be1b1){logger['debug'](_0xb96a('0x2c'),JSON[_0xb96a('0x2d')](_0x4be1b1));return rp(_['defaults'](_0x4be1b1,{'method':_0xb96a('0x2e'),'headers':headers,'json':!![]}));}function getTags(_0x212a8a,_0x37cf52){var _0x546e23=[];if(_0x212a8a&&_0x212a8a['length']>0x0){_0x546e23=_['map'](_0x212a8a,_0x37cf52);}return _0x546e23;}function getCustomFields(_0x57f8a6,_0x4672f0){var _0x360a50=[];var _0x42a81e={'custom_fields':[]};if(_0x57f8a6[_0xb96a('0x20')]>0x0){_[_0xb96a('0x2f')](_0x57f8a6,function(_0x14c5cb){if(_[_0xb96a('0x30')](['string','picklist'],_0x14c5cb[_0xb96a('0x31')])&&_0x14c5cb[_0xb96a('0x32')]&&!_0x14c5cb['customField']){_0x42a81e[_0x14c5cb['nameField']['toLowerCase']()]=_0x14c5cb[_0xb96a('0x33')][_0xb96a('0x2b')]();}else if(_[_0xb96a('0x30')]([_0xb96a('0x34'),'picklist'],_0x14c5cb[_0xb96a('0x31')])&&_0x14c5cb[_0xb96a('0x35')]&&_0x14c5cb[_0xb96a('0x36')]){_0x42a81e['custom_fields'][_0xb96a('0x37')]({'id':_0x14c5cb[_0xb96a('0x35')],'value':_0x14c5cb[_0xb96a('0x33')][_0xb96a('0x2b')]()});}else if(_0x14c5cb[_0xb96a('0x31')]===_0xb96a('0x38')&&_0x14c5cb[_0xb96a('0x39')]&&_0x14c5cb['idField']&&_0x14c5cb[_0xb96a('0x36')]){_0x4672f0[_0x14c5cb['variableName']]&&_0x42a81e[_0xb96a('0x16')][_0xb96a('0x37')]({'id':_0x14c5cb['idField'],'value':_0x4672f0[_0x14c5cb[_0xb96a('0x39')]][_0xb96a('0x2b')]()});}else if(_0x14c5cb['type']===_0xb96a('0x3a')&&_0x14c5cb[_0xb96a('0x3b')]&&_0x14c5cb[_0xb96a('0x3b')][_0xb96a('0x14')]&&_0x14c5cb[_0xb96a('0x35')]&&_0x14c5cb[_0xb96a('0x36')]){_0x4672f0[_0x14c5cb[_0xb96a('0x3b')][_0xb96a('0x14')][_0xb96a('0x3c')]()]&&_0x42a81e[_0xb96a('0x16')]['push']({'id':_0x14c5cb[_0xb96a('0x35')],'value':_0x4672f0[_0x14c5cb[_0xb96a('0x3b')][_0xb96a('0x14')][_0xb96a('0x3c')]()][_0xb96a('0x2b')]()});}});}return _0x42a81e;}exports['queue']=function(_0x73a04d,_0x236498,_0x2a0444,_0x5f2df9,_0x4e7d2e,_0x146726){var _0x5d1d0b,_0x1d55ea;_0x146726[_0xb96a('0x1b')]=intUtil['stripTrailingSlash'](_0x146726[_0xb96a('0x1b')]);_0x146726[_0xb96a('0x3d')]=intUtil[_0xb96a('0x3e')](_0x146726[_0xb96a('0x3d')]);if(_0x4e7d2e&&_0x4e7d2e[_0xb96a('0x3f')]){logger[_0xb96a('0xa')](_0xb96a('0x40'),_0xb96a('0x41'));_0x236498[_0xb96a('0x42')]=util['format'](_0xb96a('0x43'),_0x146726['serverUrl'],_0x236498['uniqueid'],md5(_0x236498[_0xb96a('0x44')]));}else{_0x236498[_0xb96a('0x42')]='';}headers[_0xb96a('0x45')]=getAuth(_0x146726);return getUser(_0x146726,_0x5f2df9[_0xb96a('0x46')])[_0xb96a('0x1d')](function(_0x59568f){_0x5d1d0b=_0x59568f;logger[_0xb96a('0xa')]('The\x20User\x20ID\x20is:',_0x5d1d0b['id']);return getEndUser(_0x146726,_0x236498[_0xb96a('0xe')],_0x236498['calleridnum']);})[_0xb96a('0x1d')](function(_0x1bad06){_0x1d55ea=_0x1bad06;logger[_0xb96a('0xa')]('The\x20Enduser\x20ID\x20is:',_0x1d55ea['id']);return getTicket(_0x146726,_0x5d1d0b,_0x1d55ea,_0x2a0444,_0x236498);})[_0xb96a('0x1d')](function(_0x3bb7ac){if(_0x3bb7ac&&_0x3bb7ac['id']){logger[_0xb96a('0xa')](_0xb96a('0x47'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x3bb7ac['id']);logger[_0xb96a('0xa')](_0xb96a('0x40'),_0xb96a('0x48'));emit(util[_0xb96a('0xc')](_0xb96a('0x49'),_0x5f2df9[_0xb96a('0x14')]),_0xb96a('0x4a'),{'uri':util['format']('%s/helpdesk/tickets/%d',_0x146726['remoteUri'],_0x3bb7ac['id'])});}})[_0xb96a('0x4b')](function(_0x27aee1){logger['error'](_0xb96a('0x40'),JSON[_0xb96a('0x2d')](_0x27aee1));});};exports[_0xb96a('0x4c')]=function(_0x4b192b,_0x3ad108,_0x1a5270,_0x3151e8,_0x415ba0,_0x43f3f0,_0x3e0bd0){var _0x7206d8,_0x352b2a;_0x43f3f0[_0xb96a('0x1b')]=intUtil[_0xb96a('0x3e')](_0x43f3f0[_0xb96a('0x1b')]);_0x43f3f0['serverUrl']=intUtil['stripTrailingSlash'](_0x43f3f0[_0xb96a('0x3d')]);if(_0x3e0bd0&&_0x3e0bd0[_0xb96a('0x4d')]&&_0x3e0bd0['recordingFormat']!=='none'){logger[_0xb96a('0xa')](_0xb96a('0x4e'),_0xb96a('0x41'));_0x3ad108[_0xb96a('0x42')]=util[_0xb96a('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x43f3f0[_0xb96a('0x3d')],_0x3ad108[_0xb96a('0x44')],md5(_0x3ad108['uniqueid']));}headers['Authorization']=getAuth(_0x43f3f0);return getUser(_0x43f3f0,_0x3151e8['email'])[_0xb96a('0x1d')](function(_0x4eead3){_0x7206d8=_0x4eead3;logger[_0xb96a('0xa')]('The\x20User\x20ID\x20is:',_0x7206d8['id']);return getEndUser(_0x43f3f0,_0x3ad108[_0xb96a('0x4f')],_0x3ad108[_0xb96a('0x50')]);})[_0xb96a('0x1d')](function(_0x345275){_0x352b2a=_0x345275;logger['info']('The\x20Enduser\x20ID\x20is:',_0x352b2a['id']);return getTicket(_0x43f3f0,_0x7206d8,_0x352b2a,_0x1a5270,_0x3ad108);})['then'](function(_0x2e2420){if(_0x2e2420&&_0x2e2420['id']){logger[_0xb96a('0xa')](_0xb96a('0x47'));logger[_0xb96a('0xa')]('The\x20Ticket\x20ID\x20is:',_0x2e2420['id']);logger['info'](_0xb96a('0x4e'),_0xb96a('0x48'));emit(util[_0xb96a('0xc')](_0xb96a('0x49'),_0x3151e8[_0xb96a('0x14')]),_0xb96a('0x4a'),{'uri':util[_0xb96a('0xc')]('%s/helpdesk/tickets/%d',_0x43f3f0[_0xb96a('0x1b')],_0x2e2420['id'])});}})[_0xb96a('0x4b')](function(_0x3d11f5){logger[_0xb96a('0x51')]('[OUTBOUND]',JSON['stringify'](_0x3d11f5));});};exports[_0xb96a('0x52')]=function(_0x347aec,_0x58a03f,_0x53e7ff,_0x432559,_0x29fde9,_0x39242d){var _0x55c4d1,_0x22699a;_0x39242d[_0xb96a('0x1b')]=intUtil['stripTrailingSlash'](_0x39242d[_0xb96a('0x1b')]);_0x39242d[_0xb96a('0x3d')]=intUtil[_0xb96a('0x3e')](_0x39242d[_0xb96a('0x3d')]);if(_0x29fde9&&_0x29fde9[_0xb96a('0x3f')]){logger[_0xb96a('0xa')]('['+_0x58a03f[_0xb96a('0x53')][_0xb96a('0x54')]()+']',_0xb96a('0x41'));_0x58a03f[_0xb96a('0x42')]=util[_0xb96a('0xc')](_0xb96a('0x43'),_0x39242d[_0xb96a('0x3d')],_0x58a03f[_0xb96a('0x44')],md5(_0x58a03f[_0xb96a('0x44')]));}else{_0x58a03f[_0xb96a('0x42')]='';}headers[_0xb96a('0x45')]=getAuth(_0x39242d);return getUser(_0x39242d,'')['then'](function(_0x2a4e31){_0x55c4d1=_0x2a4e31;logger[_0xb96a('0xa')](_0xb96a('0x55'),_0x55c4d1['id']);return getEndUser(_0x39242d,_0x58a03f[_0xb96a('0xe')],_0x58a03f[_0xb96a('0x56')]);})[_0xb96a('0x1d')](function(_0x292053){_0x22699a=_0x292053;logger[_0xb96a('0xa')](_0xb96a('0x57'),_0x22699a['id']);return getTicket(_0x39242d,_0x55c4d1,_0x22699a,_0x53e7ff,_0x58a03f);})[_0xb96a('0x1d')](function(_0x4eaf30){if(_0x4eaf30){logger['info'](_0xb96a('0x47'));logger['info'](_0xb96a('0x58'),_0x4eaf30['id']);}})['catch'](function(_0x1819f1){logger[_0xb96a('0x51')]('['+_0x58a03f[_0xb96a('0x53')][_0xb96a('0x54')]()+']',JSON[_0xb96a('0x2d')](_0x1819f1));});};
\ No newline at end of file
+var _0x86be=['uniqueid','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','catch','[QUEUE]','stringify','outbound','recordingFormat','none','[OUTBOUND]','Authorization','destcalleridname','destcalleridnum','%s/helpdesk/tickets/%d','error','lastevent','toUpperCase','lodash','md5','util','ioredis','../../../../config/environment','freshdesk','defaults','redis','localhost','socket.io-emitter','application/json','info','merge','format','Caller\x20-\x20%s','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','keyBy','custom_fields','%s/api/v2/tickets','remoteUri','POST','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/api/v2/contacts','Basic\x20%s','toString','base64','debug','[HTTP]','GET','map','forEach','picklist','type','nameField','content','includes','string','idField','customField','variable','variableName','push','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s'];(function(_0x609988,_0x507944){var _0x159984=function(_0x39d9ce){while(--_0x39d9ce){_0x609988['push'](_0x609988['shift']());}};_0x159984(++_0x507944);}(_0x86be,0xd0));var _0xe86b=function(_0x3481dc,_0x23c24b){_0x3481dc=_0x3481dc-0x0;var _0x1f2efa=_0x86be[_0x3481dc];return _0x1f2efa;};'use strict';var _=require(_0xe86b('0x0'));var rp=require('request-promise');var md5=require(_0xe86b('0x1'));var util=require(_0xe86b('0x2'));var Redis=require(_0xe86b('0x3'));var intUtil=require('./util');var config=require(_0xe86b('0x4'));var logger=require('../../../../config/logger')(_0xe86b('0x5'));config['redis']=_[_0xe86b('0x6')](config[_0xe86b('0x7')],{'host':_0xe86b('0x8'),'port':0x18eb});var io=require(_0xe86b('0x9'))(new Redis(config['redis']));var headers={'Content-Type':_0xe86b('0xa'),'Accept':'application/json'};function emit(_0x438009,_0xf9a47a,_0x18402e){io['to'](_0x438009)['emit'](_0xf9a47a,_0x18402e);}function getTicket(_0x5a5220,_0x4cd460,_0x452d87,_0x64b498,_0x42ae9d){logger[_0xe86b('0xb')]('Creating\x20new\x20ticket...');var _0x38ae03=_[_0xe86b('0xc')]({'responder_id':_0x4cd460['id'],'requester_id':_0x452d87['id'],'name':util[_0xe86b('0xd')](_0xe86b('0xe'),_0x42ae9d['calleridname']),'phone':_0x42ae9d[_0xe86b('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xe86b('0x10')](_0x64b498[_0xe86b('0x11')],_0x42ae9d,'\x20'),'description':intUtil[_0xe86b('0x10')](_0x64b498[_0xe86b('0x12')],_0x42ae9d,_0xe86b('0x13')),'tags':getTags(_0x64b498[_0xe86b('0x14')],_0xe86b('0x15'))},getCustomFields(_0x64b498['Fields'],_0x42ae9d));_0x38ae03['custom_fields']=_['mapValues'](_[_0xe86b('0x16')](_0x38ae03[_0xe86b('0x17')],'id'),'value');return request({'uri':util[_0xe86b('0xd')](_0xe86b('0x18'),_0x5a5220[_0xe86b('0x19')]),'method':_0xe86b('0x1a'),'body':_0x38ae03})[_0xe86b('0x1b')](function(_0xd845eb){logger[_0xe86b('0xb')](_0xe86b('0x1c'));return _0xd845eb;});}function getUser(_0x85eced,_0xae7916){if(intUtil[_0xe86b('0x1d')](_0xae7916)){return request({'uri':util['format'](_0xe86b('0x1e'),_0x85eced[_0xe86b('0x19')]),'qs':{'email':_0xae7916}})[_0xe86b('0x1b')](function(_0x493d5a){if(_0x493d5a[_0xe86b('0x1f')]){logger[_0xe86b('0xb')](_0xe86b('0x20'));return _['find'](_0x493d5a,function(_0x324625){return _0x324625[_0xe86b('0x21')][_0xe86b('0x22')]===_0xae7916;});}else{logger[_0xe86b('0xb')](_0xe86b('0x23'));return request({'uri':util['format'](_0xe86b('0x24'),_0x85eced[_0xe86b('0x19')])})[_0xe86b('0x1b')](function(_0x4de336){logger[_0xe86b('0xb')](_0xe86b('0x25'));return _0x4de336;});}});}else{logger[_0xe86b('0xb')](_0xe86b('0x26'));return request({'uri':util[_0xe86b('0xd')](_0xe86b('0x24'),_0x85eced[_0xe86b('0x19')])})[_0xe86b('0x1b')](function(_0x2fa583){logger[_0xe86b('0xb')](_0xe86b('0x25'));return _0x2fa583;});}}function getEndUser(_0x482f21,_0x429b8a,_0x57a54f){logger['info']('Searching\x20enduser\x20with\x20phone',_0x57a54f);return request({'uri':util[_0xe86b('0xd')]('%s/api/v2/contacts',_0x482f21[_0xe86b('0x19')]),'qs':{'phone':_0x57a54f}})[_0xe86b('0x1b')](function(_0x388f38){if(_0x388f38[_0xe86b('0x1f')]){logger[_0xe86b('0xb')](_0xe86b('0x27'));return _['find'](_0x388f38,{'phone':_0x57a54f});}else{logger[_0xe86b('0xb')](_0xe86b('0x28'));return request({'uri':util[_0xe86b('0xd')](_0xe86b('0x29'),_0x482f21[_0xe86b('0x19')]),'method':_0xe86b('0x1a'),'body':{'name':_0x429b8a,'phone':_0x57a54f}})['then'](function(_0x1c537b){logger[_0xe86b('0xb')]('Enduser\x20created.');return _0x1c537b;});}});}function getAuth(_0xfadda5){return util[_0xe86b('0xd')](_0xe86b('0x2a'),new Buffer(_0xfadda5['apiKey']+':X')[_0xe86b('0x2b')](_0xe86b('0x2c')));}function request(_0x3a1862){logger[_0xe86b('0x2d')](_0xe86b('0x2e'),JSON['stringify'](_0x3a1862));return rp(_['defaults'](_0x3a1862,{'method':_0xe86b('0x2f'),'headers':headers,'json':!![]}));}function getTags(_0x9a51d5,_0x226547){var _0x4b7fb5=[];if(_0x9a51d5&&_0x9a51d5[_0xe86b('0x1f')]>0x0){_0x4b7fb5=_[_0xe86b('0x30')](_0x9a51d5,_0x226547);}return _0x4b7fb5;}function getCustomFields(_0x5a55fa,_0x123015){var _0x26d0c2=[];var _0x33b7e7={'custom_fields':[]};if(_0x5a55fa[_0xe86b('0x1f')]>0x0){_[_0xe86b('0x31')](_0x5a55fa,function(_0x326503){if(_['includes'](['string',_0xe86b('0x32')],_0x326503[_0xe86b('0x33')])&&_0x326503[_0xe86b('0x34')]&&!_0x326503['customField']){_0x33b7e7[_0x326503['nameField']['toLowerCase']()]=_0x326503[_0xe86b('0x35')]['toString']();}else if(_[_0xe86b('0x36')]([_0xe86b('0x37'),_0xe86b('0x32')],_0x326503[_0xe86b('0x33')])&&_0x326503[_0xe86b('0x38')]&&_0x326503[_0xe86b('0x39')]){_0x33b7e7[_0xe86b('0x17')]['push']({'id':_0x326503['idField'],'value':_0x326503[_0xe86b('0x35')][_0xe86b('0x2b')]()});}else if(_0x326503[_0xe86b('0x33')]===_0xe86b('0x3a')&&_0x326503['variableName']&&_0x326503[_0xe86b('0x38')]&&_0x326503[_0xe86b('0x39')]){_0x123015[_0x326503[_0xe86b('0x3b')]]&&_0x33b7e7[_0xe86b('0x17')][_0xe86b('0x3c')]({'id':_0x326503[_0xe86b('0x38')],'value':_0x123015[_0x326503[_0xe86b('0x3b')]][_0xe86b('0x2b')]()});}else if(_0x326503[_0xe86b('0x33')]===_0xe86b('0x3d')&&_0x326503[_0xe86b('0x3e')]&&_0x326503[_0xe86b('0x3e')][_0xe86b('0x15')]&&_0x326503[_0xe86b('0x38')]&&_0x326503[_0xe86b('0x39')]){_0x123015[_0x326503['Variable'][_0xe86b('0x15')][_0xe86b('0x3f')]()]&&_0x33b7e7[_0xe86b('0x17')][_0xe86b('0x3c')]({'id':_0x326503['idField'],'value':_0x123015[_0x326503[_0xe86b('0x3e')][_0xe86b('0x15')][_0xe86b('0x3f')]()][_0xe86b('0x2b')]()});}});}return _0x33b7e7;}exports[_0xe86b('0x40')]=function(_0xc9e0c6,_0x2b3081,_0x18c220,_0x20619a,_0x2d3426,_0x35108c){var _0x29cd88,_0x3f64d1;_0x35108c['remoteUri']=intUtil[_0xe86b('0x41')](_0x35108c[_0xe86b('0x19')]);_0x35108c['serverUrl']=intUtil[_0xe86b('0x41')](_0x35108c[_0xe86b('0x42')]);if(_0x2d3426&&_0x2d3426[_0xe86b('0x43')]){logger[_0xe86b('0xb')]('[QUEUE]',_0xe86b('0x44'));_0x2b3081[_0xe86b('0x45')]=util[_0xe86b('0xd')](_0xe86b('0x46'),_0x35108c[_0xe86b('0x42')],_0x2b3081[_0xe86b('0x47')],md5(_0x2b3081[_0xe86b('0x47')]));}else{_0x2b3081['recordingURL']='';}headers['Authorization']=getAuth(_0x35108c);return getUser(_0x35108c,_0x20619a['email'])[_0xe86b('0x1b')](function(_0x416298){_0x29cd88=_0x416298;logger[_0xe86b('0xb')](_0xe86b('0x48'),_0x29cd88['id']);return getEndUser(_0x35108c,_0x2b3081[_0xe86b('0x49')],_0x2b3081[_0xe86b('0xf')]);})[_0xe86b('0x1b')](function(_0x2903f6){_0x3f64d1=_0x2903f6;logger['info'](_0xe86b('0x4a'),_0x3f64d1['id']);return getTicket(_0x35108c,_0x29cd88,_0x3f64d1,_0x18c220,_0x2b3081);})['then'](function(_0x5af8af){if(_0x5af8af&&_0x5af8af['id']){logger[_0xe86b('0xb')](_0xe86b('0x1c'));logger[_0xe86b('0xb')](_0xe86b('0x4b'),_0x5af8af['id']);logger['info']('[QUEUE]',_0xe86b('0x4c'));emit(util[_0xe86b('0xd')](_0xe86b('0x4d'),_0x20619a[_0xe86b('0x15')]),_0xe86b('0x4e'),{'uri':util[_0xe86b('0xd')]('%s/helpdesk/tickets/%d',_0x35108c[_0xe86b('0x19')],_0x5af8af['id'])});}})[_0xe86b('0x4f')](function(_0x33f6a1){logger['error'](_0xe86b('0x50'),JSON[_0xe86b('0x51')](_0x33f6a1));});};exports[_0xe86b('0x52')]=function(_0x458fbf,_0x5adf4d,_0x5b2248,_0x49988b,_0x26883c,_0x53ce98,_0x238071){var _0x15f32b,_0x44eb03;_0x53ce98['remoteUri']=intUtil['stripTrailingSlash'](_0x53ce98[_0xe86b('0x19')]);_0x53ce98[_0xe86b('0x42')]=intUtil[_0xe86b('0x41')](_0x53ce98[_0xe86b('0x42')]);if(_0x238071&&_0x238071['recordingFormat']&&_0x238071[_0xe86b('0x53')]!==_0xe86b('0x54')){logger[_0xe86b('0xb')](_0xe86b('0x55'),_0xe86b('0x44'));_0x5adf4d['recordingURL']=util['format'](_0xe86b('0x46'),_0x53ce98[_0xe86b('0x42')],_0x5adf4d['uniqueid'],md5(_0x5adf4d[_0xe86b('0x47')]));}headers[_0xe86b('0x56')]=getAuth(_0x53ce98);return getUser(_0x53ce98,_0x49988b['email'])[_0xe86b('0x1b')](function(_0x4444fb){_0x15f32b=_0x4444fb;logger['info']('The\x20User\x20ID\x20is:',_0x15f32b['id']);return getEndUser(_0x53ce98,_0x5adf4d[_0xe86b('0x57')],_0x5adf4d[_0xe86b('0x58')]);})[_0xe86b('0x1b')](function(_0x2d2b34){_0x44eb03=_0x2d2b34;logger[_0xe86b('0xb')](_0xe86b('0x4a'),_0x44eb03['id']);return getTicket(_0x53ce98,_0x15f32b,_0x44eb03,_0x5b2248,_0x5adf4d);})[_0xe86b('0x1b')](function(_0x57443a){if(_0x57443a&&_0x57443a['id']){logger['info'](_0xe86b('0x1c'));logger[_0xe86b('0xb')]('The\x20Ticket\x20ID\x20is:',_0x57443a['id']);logger[_0xe86b('0xb')](_0xe86b('0x55'),_0xe86b('0x4c'));emit(util['format'](_0xe86b('0x4d'),_0x49988b['name']),_0xe86b('0x4e'),{'uri':util['format'](_0xe86b('0x59'),_0x53ce98[_0xe86b('0x19')],_0x57443a['id'])});}})[_0xe86b('0x4f')](function(_0x33b456){logger[_0xe86b('0x5a')](_0xe86b('0x55'),JSON['stringify'](_0x33b456));});};exports['unmanaged']=function(_0x2143ce,_0x1f8d73,_0x51dbe8,_0x125e9b,_0x5a4965,_0x1585c5){var _0x93dddd,_0x28ed64;_0x1585c5[_0xe86b('0x19')]=intUtil[_0xe86b('0x41')](_0x1585c5['remoteUri']);_0x1585c5[_0xe86b('0x42')]=intUtil[_0xe86b('0x41')](_0x1585c5[_0xe86b('0x42')]);if(_0x5a4965&&_0x5a4965[_0xe86b('0x43')]){logger['info']('['+_0x1f8d73[_0xe86b('0x5b')][_0xe86b('0x5c')]()+']',_0xe86b('0x44'));_0x1f8d73[_0xe86b('0x45')]=util[_0xe86b('0xd')](_0xe86b('0x46'),_0x1585c5[_0xe86b('0x42')],_0x1f8d73[_0xe86b('0x47')],md5(_0x1f8d73[_0xe86b('0x47')]));}else{_0x1f8d73[_0xe86b('0x45')]='';}headers['Authorization']=getAuth(_0x1585c5);return getUser(_0x1585c5,'')[_0xe86b('0x1b')](function(_0x5db820){_0x93dddd=_0x5db820;logger[_0xe86b('0xb')](_0xe86b('0x48'),_0x93dddd['id']);return getEndUser(_0x1585c5,_0x1f8d73['calleridname'],_0x1f8d73[_0xe86b('0xf')]);})[_0xe86b('0x1b')](function(_0x398c30){_0x28ed64=_0x398c30;logger[_0xe86b('0xb')](_0xe86b('0x4a'),_0x28ed64['id']);return getTicket(_0x1585c5,_0x93dddd,_0x28ed64,_0x51dbe8,_0x1f8d73);})['then'](function(_0x701fc0){if(_0x701fc0){logger[_0xe86b('0xb')]('Ticket\x20created!');logger[_0xe86b('0xb')](_0xe86b('0x4b'),_0x701fc0['id']);}})[_0xe86b('0x4f')](function(_0xc2f85f){logger[_0xe86b('0x5a')]('['+_0x1f8d73['lastevent'][_0xe86b('0x5c')]()+']',JSON[_0xe86b('0x51')](_0xc2f85f));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff