Built motion from commit 85328c08.|2.5.50
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index 986432d..a92bc4c 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x3958=['email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','defaults','GET','map','type','string','nameField','customField','toLowerCase','content','idField','push','variable','variableName','customVariable','Variable','queue','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','catch','error','stringify','outbound','stripTrailingSlash','recordingFormat','none','destcalleridnum','[OUTBOUND]','user:%s','%s/helpdesk/tickets/%d','unmanaged','lastevent','toUpperCase','The\x20Enduser\x20ID\x20is:','lodash','request-promise','redis','localhost','socket.io-emitter','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','getString','Descriptions','Tags','name','Fields','custom_fields','mapValues','keyBy','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','then','length','Agent\x20found!','find','contact'];(function(_0xcf44c6,_0x153d04){var _0x4d04e2=function(_0x222d60){while(--_0x222d60){_0xcf44c6['push'](_0xcf44c6['shift']());}};_0x4d04e2(++_0x153d04);}(_0x3958,0xf1));var _0x8395=function(_0xdd4411,_0x12361a){_0xdd4411=_0xdd4411-0x0;var _0x21163f=_0x3958[_0xdd4411];return _0x21163f;};'use strict';var _=require(_0x8395('0x0'));var rp=require(_0x8395('0x1'));var md5=require('md5');var util=require('util');var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')('freshdesk');config[_0x8395('0x2')]=_['defaults'](config['redis'],{'host':_0x8395('0x3'),'port':0x18eb});var io=require(_0x8395('0x4'))(new Redis(config[_0x8395('0x2')]));var headers={'Content-Type':'application/json','Accept':_0x8395('0x5')};function emit(_0x176eaa,_0xec4341,_0x55293c){io['to'](_0x176eaa)[_0x8395('0x6')](_0xec4341,_0x55293c);}function getTicket(_0x3364ff,_0x254c83,_0x169d4e,_0xd6b24b,_0x428faf){logger['info'](_0x8395('0x7'));var _0x48fe4a=_[_0x8395('0x8')]({'responder_id':_0x254c83['id'],'requester_id':_0x169d4e['id'],'name':util[_0x8395('0x9')](_0x8395('0xa'),_0x428faf[_0x8395('0xb')]),'phone':_0x428faf[_0x8395('0xc')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0xd6b24b[_0x8395('0xd')],_0x428faf,'\x20'),'description':intUtil[_0x8395('0xe')](_0xd6b24b[_0x8395('0xf')],_0x428faf,'<br>'),'tags':getTags(_0xd6b24b[_0x8395('0x10')],_0x8395('0x11'))},getCustomFields(_0xd6b24b[_0x8395('0x12')],_0x428faf));_0x48fe4a[_0x8395('0x13')]=_[_0x8395('0x14')](_[_0x8395('0x15')](_0x48fe4a['custom_fields'],'id'),'value');return request({'uri':util[_0x8395('0x9')](_0x8395('0x16'),_0x3364ff[_0x8395('0x17')]),'method':_0x8395('0x18'),'body':_0x48fe4a})['then'](function(_0x431a01){logger[_0x8395('0x19')](_0x8395('0x1a'));return _0x431a01;});}function getUser(_0x3aa028,_0x4a53fa){if(intUtil['validateEmail'](_0x4a53fa)){return request({'uri':util['format']('%s/api/v2/agents',_0x3aa028[_0x8395('0x17')]),'qs':{'email':_0x4a53fa}})[_0x8395('0x1b')](function(_0x2ad1f6){if(_0x2ad1f6[_0x8395('0x1c')]){logger[_0x8395('0x19')](_0x8395('0x1d'));return _[_0x8395('0x1e')](_0x2ad1f6,function(_0x4a2b82){return _0x4a2b82[_0x8395('0x1f')][_0x8395('0x20')]===_0x4a53fa;});}else{logger[_0x8395('0x19')](_0x8395('0x21'));return request({'uri':util[_0x8395('0x9')]('%s/api/v2/agents/me',_0x3aa028[_0x8395('0x17')])})[_0x8395('0x1b')](function(_0x3b094c){logger[_0x8395('0x19')]('Admin\x20account\x20selected.');return _0x3b094c;});}});}else{logger['info'](_0x8395('0x22'));return request({'uri':util[_0x8395('0x9')](_0x8395('0x23'),_0x3aa028[_0x8395('0x17')])})[_0x8395('0x1b')](function(_0x23804b){logger[_0x8395('0x19')](_0x8395('0x24'));return _0x23804b;});}}function getEndUser(_0x5184f2,_0x4bffff,_0x5bbbad){logger[_0x8395('0x19')](_0x8395('0x25'),_0x5bbbad);return request({'uri':util['format'](_0x8395('0x26'),_0x5184f2[_0x8395('0x17')]),'qs':{'phone':_0x5bbbad}})['then'](function(_0x463225){if(_0x463225[_0x8395('0x1c')]){logger['info'](_0x8395('0x27'));return _[_0x8395('0x1e')](_0x463225,{'phone':_0x5bbbad});}else{logger['info'](_0x8395('0x28'));return request({'uri':util[_0x8395('0x9')](_0x8395('0x26'),_0x5184f2[_0x8395('0x17')]),'method':_0x8395('0x18'),'body':{'name':_0x4bffff,'phone':_0x5bbbad}})['then'](function(_0x4dbee2){logger[_0x8395('0x19')](_0x8395('0x29'));return _0x4dbee2;});}});}function getAuth(_0x4f33e8){return util[_0x8395('0x9')](_0x8395('0x2a'),new Buffer(_0x4f33e8[_0x8395('0x2b')]+':X')[_0x8395('0x2c')](_0x8395('0x2d')));}function request(_0x3c53ad){logger[_0x8395('0x2e')](_0x8395('0x2f'),JSON['stringify'](_0x3c53ad));return rp(_[_0x8395('0x30')](_0x3c53ad,{'method':_0x8395('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x14de16,_0x27d620){var _0x223ff2=[];if(_0x14de16&&_0x14de16[_0x8395('0x1c')]>0x0){_0x223ff2=_[_0x8395('0x32')](_0x14de16,_0x27d620);}return _0x223ff2;}function getCustomFields(_0x4c2614,_0x4a8aec){var _0x1fa3de=[];var _0x57c7aa={'custom_fields':[]};if(_0x4c2614[_0x8395('0x1c')]>0x0){_['forEach'](_0x4c2614,function(_0x6a07d9){if(_0x6a07d9[_0x8395('0x33')]===_0x8395('0x34')&&_0x6a07d9[_0x8395('0x35')]&&!_0x6a07d9[_0x8395('0x36')]){_0x57c7aa[_0x6a07d9['nameField'][_0x8395('0x37')]()]=_0x6a07d9[_0x8395('0x38')][_0x8395('0x2c')]();}else if(_0x6a07d9[_0x8395('0x33')]===_0x8395('0x34')&&_0x6a07d9[_0x8395('0x39')]&&_0x6a07d9[_0x8395('0x36')]){_0x57c7aa[_0x8395('0x13')][_0x8395('0x3a')]({'id':_0x6a07d9[_0x8395('0x39')],'value':_0x6a07d9['content'][_0x8395('0x2c')]()});}else if(_0x6a07d9[_0x8395('0x33')]===_0x8395('0x3b')&&_0x6a07d9[_0x8395('0x3c')]&&_0x6a07d9[_0x8395('0x39')]&&_0x6a07d9[_0x8395('0x36')]){_0x4a8aec[_0x6a07d9[_0x8395('0x3c')]]&&_0x57c7aa['custom_fields'][_0x8395('0x3a')]({'id':_0x6a07d9[_0x8395('0x39')],'value':_0x4a8aec[_0x6a07d9[_0x8395('0x3c')]]['toString']()});}else if(_0x6a07d9[_0x8395('0x33')]===_0x8395('0x3d')&&_0x6a07d9[_0x8395('0x3e')]&&_0x6a07d9[_0x8395('0x3e')][_0x8395('0x11')]&&_0x6a07d9['idField']&&_0x6a07d9[_0x8395('0x36')]){_0x4a8aec[_0x6a07d9['Variable'][_0x8395('0x11')][_0x8395('0x37')]()]&&_0x57c7aa['custom_fields'][_0x8395('0x3a')]({'id':_0x6a07d9[_0x8395('0x39')],'value':_0x4a8aec[_0x6a07d9['Variable'][_0x8395('0x11')][_0x8395('0x37')]()]['toString']()});}});}return _0x57c7aa;}exports[_0x8395('0x3f')]=function(_0x466ff8,_0x58d468,_0x4ef0a0,_0x548e32,_0x323458,_0x12c453){var _0x39fc3b,_0x18c6b8;_0x12c453[_0x8395('0x17')]=intUtil['stripTrailingSlash'](_0x12c453[_0x8395('0x17')]);_0x12c453[_0x8395('0x40')]=intUtil['stripTrailingSlash'](_0x12c453['serverUrl']);if(_0x323458&&_0x323458[_0x8395('0x41')]){logger[_0x8395('0x19')](_0x8395('0x42'),_0x8395('0x43'));_0x58d468[_0x8395('0x44')]=util[_0x8395('0x9')](_0x8395('0x45'),_0x12c453[_0x8395('0x40')],_0x58d468[_0x8395('0x46')],md5(_0x58d468[_0x8395('0x46')]));}else{_0x58d468[_0x8395('0x44')]='';}headers[_0x8395('0x47')]=getAuth(_0x12c453);return getUser(_0x12c453,_0x548e32[_0x8395('0x20')])[_0x8395('0x1b')](function(_0x440cad){_0x39fc3b=_0x440cad;logger[_0x8395('0x19')](_0x8395('0x48'),_0x39fc3b['id']);return getEndUser(_0x12c453,_0x58d468['calleridname'],_0x58d468[_0x8395('0xc')]);})[_0x8395('0x1b')](function(_0x3cfa7f){_0x18c6b8=_0x3cfa7f;logger['info']('The\x20Enduser\x20ID\x20is:',_0x18c6b8['id']);return getTicket(_0x12c453,_0x39fc3b,_0x18c6b8,_0x4ef0a0,_0x58d468);})[_0x8395('0x1b')](function(_0x539007){if(_0x539007&&_0x539007['id']){logger['info'](_0x8395('0x1a'));logger[_0x8395('0x19')](_0x8395('0x49'),_0x539007['id']);logger['info'](_0x8395('0x42'),_0x8395('0x4a'));emit(util['format']('user:%s',_0x548e32[_0x8395('0x11')]),_0x8395('0x4b'),{'uri':util['format']('%s/helpdesk/tickets/%d',_0x12c453[_0x8395('0x17')],_0x539007['id'])});}})[_0x8395('0x4c')](function(_0x901386){logger[_0x8395('0x4d')]('[QUEUE]',JSON[_0x8395('0x4e')](_0x901386));});};exports[_0x8395('0x4f')]=function(_0x2ae6b7,_0x7ceaa6,_0x58489a,_0x497f6d,_0x3ffb87,_0x33c764,_0x400184){var _0xf363f0,_0x5e9ea9;_0x33c764[_0x8395('0x17')]=intUtil[_0x8395('0x50')](_0x33c764['remoteUri']);_0x33c764[_0x8395('0x40')]=intUtil[_0x8395('0x50')](_0x33c764[_0x8395('0x40')]);if(_0x400184&&_0x400184[_0x8395('0x51')]&&_0x400184['recordingFormat']!==_0x8395('0x52')){logger['info']('[OUTBOUND]',_0x8395('0x43'));_0x7ceaa6[_0x8395('0x44')]=util['format'](_0x8395('0x45'),_0x33c764[_0x8395('0x40')],_0x7ceaa6['uniqueid'],md5(_0x7ceaa6[_0x8395('0x46')]));}headers[_0x8395('0x47')]=getAuth(_0x33c764);return getUser(_0x33c764,_0x497f6d[_0x8395('0x20')])[_0x8395('0x1b')](function(_0x5a1b5d){_0xf363f0=_0x5a1b5d;logger[_0x8395('0x19')]('The\x20User\x20ID\x20is:',_0xf363f0['id']);return getEndUser(_0x33c764,_0x7ceaa6['destcalleridname'],_0x7ceaa6[_0x8395('0x53')]);})[_0x8395('0x1b')](function(_0xbd0b4d){_0x5e9ea9=_0xbd0b4d;logger['info']('The\x20Enduser\x20ID\x20is:',_0x5e9ea9['id']);return getTicket(_0x33c764,_0xf363f0,_0x5e9ea9,_0x58489a,_0x7ceaa6);})['then'](function(_0x46e3fe){if(_0x46e3fe&&_0x46e3fe['id']){logger[_0x8395('0x19')](_0x8395('0x1a'));logger[_0x8395('0x19')](_0x8395('0x49'),_0x46e3fe['id']);logger[_0x8395('0x19')](_0x8395('0x54'),_0x8395('0x4a'));emit(util[_0x8395('0x9')](_0x8395('0x55'),_0x497f6d['name']),_0x8395('0x4b'),{'uri':util[_0x8395('0x9')](_0x8395('0x56'),_0x33c764[_0x8395('0x17')],_0x46e3fe['id'])});}})[_0x8395('0x4c')](function(_0x2c9856){logger[_0x8395('0x4d')](_0x8395('0x54'),JSON['stringify'](_0x2c9856));});};exports[_0x8395('0x57')]=function(_0x2b836e,_0x173fc1,_0x2dac70,_0x387fac,_0x17af07,_0x21d856){var _0x1476f3,_0x29635f;_0x21d856[_0x8395('0x17')]=intUtil[_0x8395('0x50')](_0x21d856[_0x8395('0x17')]);_0x21d856[_0x8395('0x40')]=intUtil[_0x8395('0x50')](_0x21d856[_0x8395('0x40')]);if(_0x17af07&&_0x17af07['monitor_format']){logger[_0x8395('0x19')]('['+_0x173fc1[_0x8395('0x58')][_0x8395('0x59')]()+']',_0x8395('0x43'));_0x173fc1[_0x8395('0x44')]=util[_0x8395('0x9')](_0x8395('0x45'),_0x21d856['serverUrl'],_0x173fc1[_0x8395('0x46')],md5(_0x173fc1['uniqueid']));}else{_0x173fc1[_0x8395('0x44')]='';}headers[_0x8395('0x47')]=getAuth(_0x21d856);return getUser(_0x21d856,'')[_0x8395('0x1b')](function(_0x28fb48){_0x1476f3=_0x28fb48;logger['info'](_0x8395('0x48'),_0x1476f3['id']);return getEndUser(_0x21d856,_0x173fc1[_0x8395('0xb')],_0x173fc1[_0x8395('0xc')]);})['then'](function(_0x5a5d33){_0x29635f=_0x5a5d33;logger['info'](_0x8395('0x5a'),_0x29635f['id']);return getTicket(_0x21d856,_0x1476f3,_0x29635f,_0x2dac70,_0x173fc1);})['then'](function(_0x4980df){if(_0x4980df){logger[_0x8395('0x19')]('Ticket\x20created!');logger[_0x8395('0x19')](_0x8395('0x49'),_0x4980df['id']);}})['catch'](function(_0x2b6d06){logger[_0x8395('0x4d')]('['+_0x173fc1[_0x8395('0x58')][_0x8395('0x59')]()+']',JSON['stringify'](_0x2b6d06));});};
\ No newline at end of file
+var _0x86be=['uniqueid','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','catch','[QUEUE]','stringify','outbound','recordingFormat','none','[OUTBOUND]','Authorization','destcalleridname','destcalleridnum','%s/helpdesk/tickets/%d','error','lastevent','toUpperCase','lodash','md5','util','ioredis','../../../../config/environment','freshdesk','defaults','redis','localhost','socket.io-emitter','application/json','info','merge','format','Caller\x20-\x20%s','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','keyBy','custom_fields','%s/api/v2/tickets','remoteUri','POST','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/api/v2/contacts','Basic\x20%s','toString','base64','debug','[HTTP]','GET','map','forEach','picklist','type','nameField','content','includes','string','idField','customField','variable','variableName','push','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s'];(function(_0x609988,_0x507944){var _0x159984=function(_0x39d9ce){while(--_0x39d9ce){_0x609988['push'](_0x609988['shift']());}};_0x159984(++_0x507944);}(_0x86be,0xd0));var _0xe86b=function(_0x3481dc,_0x23c24b){_0x3481dc=_0x3481dc-0x0;var _0x1f2efa=_0x86be[_0x3481dc];return _0x1f2efa;};'use strict';var _=require(_0xe86b('0x0'));var rp=require('request-promise');var md5=require(_0xe86b('0x1'));var util=require(_0xe86b('0x2'));var Redis=require(_0xe86b('0x3'));var intUtil=require('./util');var config=require(_0xe86b('0x4'));var logger=require('../../../../config/logger')(_0xe86b('0x5'));config['redis']=_[_0xe86b('0x6')](config[_0xe86b('0x7')],{'host':_0xe86b('0x8'),'port':0x18eb});var io=require(_0xe86b('0x9'))(new Redis(config['redis']));var headers={'Content-Type':_0xe86b('0xa'),'Accept':'application/json'};function emit(_0x438009,_0xf9a47a,_0x18402e){io['to'](_0x438009)['emit'](_0xf9a47a,_0x18402e);}function getTicket(_0x5a5220,_0x4cd460,_0x452d87,_0x64b498,_0x42ae9d){logger[_0xe86b('0xb')]('Creating\x20new\x20ticket...');var _0x38ae03=_[_0xe86b('0xc')]({'responder_id':_0x4cd460['id'],'requester_id':_0x452d87['id'],'name':util[_0xe86b('0xd')](_0xe86b('0xe'),_0x42ae9d['calleridname']),'phone':_0x42ae9d[_0xe86b('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xe86b('0x10')](_0x64b498[_0xe86b('0x11')],_0x42ae9d,'\x20'),'description':intUtil[_0xe86b('0x10')](_0x64b498[_0xe86b('0x12')],_0x42ae9d,_0xe86b('0x13')),'tags':getTags(_0x64b498[_0xe86b('0x14')],_0xe86b('0x15'))},getCustomFields(_0x64b498['Fields'],_0x42ae9d));_0x38ae03['custom_fields']=_['mapValues'](_[_0xe86b('0x16')](_0x38ae03[_0xe86b('0x17')],'id'),'value');return request({'uri':util[_0xe86b('0xd')](_0xe86b('0x18'),_0x5a5220[_0xe86b('0x19')]),'method':_0xe86b('0x1a'),'body':_0x38ae03})[_0xe86b('0x1b')](function(_0xd845eb){logger[_0xe86b('0xb')](_0xe86b('0x1c'));return _0xd845eb;});}function getUser(_0x85eced,_0xae7916){if(intUtil[_0xe86b('0x1d')](_0xae7916)){return request({'uri':util['format'](_0xe86b('0x1e'),_0x85eced[_0xe86b('0x19')]),'qs':{'email':_0xae7916}})[_0xe86b('0x1b')](function(_0x493d5a){if(_0x493d5a[_0xe86b('0x1f')]){logger[_0xe86b('0xb')](_0xe86b('0x20'));return _['find'](_0x493d5a,function(_0x324625){return _0x324625[_0xe86b('0x21')][_0xe86b('0x22')]===_0xae7916;});}else{logger[_0xe86b('0xb')](_0xe86b('0x23'));return request({'uri':util['format'](_0xe86b('0x24'),_0x85eced[_0xe86b('0x19')])})[_0xe86b('0x1b')](function(_0x4de336){logger[_0xe86b('0xb')](_0xe86b('0x25'));return _0x4de336;});}});}else{logger[_0xe86b('0xb')](_0xe86b('0x26'));return request({'uri':util[_0xe86b('0xd')](_0xe86b('0x24'),_0x85eced[_0xe86b('0x19')])})[_0xe86b('0x1b')](function(_0x2fa583){logger[_0xe86b('0xb')](_0xe86b('0x25'));return _0x2fa583;});}}function getEndUser(_0x482f21,_0x429b8a,_0x57a54f){logger['info']('Searching\x20enduser\x20with\x20phone',_0x57a54f);return request({'uri':util[_0xe86b('0xd')]('%s/api/v2/contacts',_0x482f21[_0xe86b('0x19')]),'qs':{'phone':_0x57a54f}})[_0xe86b('0x1b')](function(_0x388f38){if(_0x388f38[_0xe86b('0x1f')]){logger[_0xe86b('0xb')](_0xe86b('0x27'));return _['find'](_0x388f38,{'phone':_0x57a54f});}else{logger[_0xe86b('0xb')](_0xe86b('0x28'));return request({'uri':util[_0xe86b('0xd')](_0xe86b('0x29'),_0x482f21[_0xe86b('0x19')]),'method':_0xe86b('0x1a'),'body':{'name':_0x429b8a,'phone':_0x57a54f}})['then'](function(_0x1c537b){logger[_0xe86b('0xb')]('Enduser\x20created.');return _0x1c537b;});}});}function getAuth(_0xfadda5){return util[_0xe86b('0xd')](_0xe86b('0x2a'),new Buffer(_0xfadda5['apiKey']+':X')[_0xe86b('0x2b')](_0xe86b('0x2c')));}function request(_0x3a1862){logger[_0xe86b('0x2d')](_0xe86b('0x2e'),JSON['stringify'](_0x3a1862));return rp(_['defaults'](_0x3a1862,{'method':_0xe86b('0x2f'),'headers':headers,'json':!![]}));}function getTags(_0x9a51d5,_0x226547){var _0x4b7fb5=[];if(_0x9a51d5&&_0x9a51d5[_0xe86b('0x1f')]>0x0){_0x4b7fb5=_[_0xe86b('0x30')](_0x9a51d5,_0x226547);}return _0x4b7fb5;}function getCustomFields(_0x5a55fa,_0x123015){var _0x26d0c2=[];var _0x33b7e7={'custom_fields':[]};if(_0x5a55fa[_0xe86b('0x1f')]>0x0){_[_0xe86b('0x31')](_0x5a55fa,function(_0x326503){if(_['includes'](['string',_0xe86b('0x32')],_0x326503[_0xe86b('0x33')])&&_0x326503[_0xe86b('0x34')]&&!_0x326503['customField']){_0x33b7e7[_0x326503['nameField']['toLowerCase']()]=_0x326503[_0xe86b('0x35')]['toString']();}else if(_[_0xe86b('0x36')]([_0xe86b('0x37'),_0xe86b('0x32')],_0x326503[_0xe86b('0x33')])&&_0x326503[_0xe86b('0x38')]&&_0x326503[_0xe86b('0x39')]){_0x33b7e7[_0xe86b('0x17')]['push']({'id':_0x326503['idField'],'value':_0x326503[_0xe86b('0x35')][_0xe86b('0x2b')]()});}else if(_0x326503[_0xe86b('0x33')]===_0xe86b('0x3a')&&_0x326503['variableName']&&_0x326503[_0xe86b('0x38')]&&_0x326503[_0xe86b('0x39')]){_0x123015[_0x326503[_0xe86b('0x3b')]]&&_0x33b7e7[_0xe86b('0x17')][_0xe86b('0x3c')]({'id':_0x326503[_0xe86b('0x38')],'value':_0x123015[_0x326503[_0xe86b('0x3b')]][_0xe86b('0x2b')]()});}else if(_0x326503[_0xe86b('0x33')]===_0xe86b('0x3d')&&_0x326503[_0xe86b('0x3e')]&&_0x326503[_0xe86b('0x3e')][_0xe86b('0x15')]&&_0x326503[_0xe86b('0x38')]&&_0x326503[_0xe86b('0x39')]){_0x123015[_0x326503['Variable'][_0xe86b('0x15')][_0xe86b('0x3f')]()]&&_0x33b7e7[_0xe86b('0x17')][_0xe86b('0x3c')]({'id':_0x326503['idField'],'value':_0x123015[_0x326503[_0xe86b('0x3e')][_0xe86b('0x15')][_0xe86b('0x3f')]()][_0xe86b('0x2b')]()});}});}return _0x33b7e7;}exports[_0xe86b('0x40')]=function(_0xc9e0c6,_0x2b3081,_0x18c220,_0x20619a,_0x2d3426,_0x35108c){var _0x29cd88,_0x3f64d1;_0x35108c['remoteUri']=intUtil[_0xe86b('0x41')](_0x35108c[_0xe86b('0x19')]);_0x35108c['serverUrl']=intUtil[_0xe86b('0x41')](_0x35108c[_0xe86b('0x42')]);if(_0x2d3426&&_0x2d3426[_0xe86b('0x43')]){logger[_0xe86b('0xb')]('[QUEUE]',_0xe86b('0x44'));_0x2b3081[_0xe86b('0x45')]=util[_0xe86b('0xd')](_0xe86b('0x46'),_0x35108c[_0xe86b('0x42')],_0x2b3081[_0xe86b('0x47')],md5(_0x2b3081[_0xe86b('0x47')]));}else{_0x2b3081['recordingURL']='';}headers['Authorization']=getAuth(_0x35108c);return getUser(_0x35108c,_0x20619a['email'])[_0xe86b('0x1b')](function(_0x416298){_0x29cd88=_0x416298;logger[_0xe86b('0xb')](_0xe86b('0x48'),_0x29cd88['id']);return getEndUser(_0x35108c,_0x2b3081[_0xe86b('0x49')],_0x2b3081[_0xe86b('0xf')]);})[_0xe86b('0x1b')](function(_0x2903f6){_0x3f64d1=_0x2903f6;logger['info'](_0xe86b('0x4a'),_0x3f64d1['id']);return getTicket(_0x35108c,_0x29cd88,_0x3f64d1,_0x18c220,_0x2b3081);})['then'](function(_0x5af8af){if(_0x5af8af&&_0x5af8af['id']){logger[_0xe86b('0xb')](_0xe86b('0x1c'));logger[_0xe86b('0xb')](_0xe86b('0x4b'),_0x5af8af['id']);logger['info']('[QUEUE]',_0xe86b('0x4c'));emit(util[_0xe86b('0xd')](_0xe86b('0x4d'),_0x20619a[_0xe86b('0x15')]),_0xe86b('0x4e'),{'uri':util[_0xe86b('0xd')]('%s/helpdesk/tickets/%d',_0x35108c[_0xe86b('0x19')],_0x5af8af['id'])});}})[_0xe86b('0x4f')](function(_0x33f6a1){logger['error'](_0xe86b('0x50'),JSON[_0xe86b('0x51')](_0x33f6a1));});};exports[_0xe86b('0x52')]=function(_0x458fbf,_0x5adf4d,_0x5b2248,_0x49988b,_0x26883c,_0x53ce98,_0x238071){var _0x15f32b,_0x44eb03;_0x53ce98['remoteUri']=intUtil['stripTrailingSlash'](_0x53ce98[_0xe86b('0x19')]);_0x53ce98[_0xe86b('0x42')]=intUtil[_0xe86b('0x41')](_0x53ce98[_0xe86b('0x42')]);if(_0x238071&&_0x238071['recordingFormat']&&_0x238071[_0xe86b('0x53')]!==_0xe86b('0x54')){logger[_0xe86b('0xb')](_0xe86b('0x55'),_0xe86b('0x44'));_0x5adf4d['recordingURL']=util['format'](_0xe86b('0x46'),_0x53ce98[_0xe86b('0x42')],_0x5adf4d['uniqueid'],md5(_0x5adf4d[_0xe86b('0x47')]));}headers[_0xe86b('0x56')]=getAuth(_0x53ce98);return getUser(_0x53ce98,_0x49988b['email'])[_0xe86b('0x1b')](function(_0x4444fb){_0x15f32b=_0x4444fb;logger['info']('The\x20User\x20ID\x20is:',_0x15f32b['id']);return getEndUser(_0x53ce98,_0x5adf4d[_0xe86b('0x57')],_0x5adf4d[_0xe86b('0x58')]);})[_0xe86b('0x1b')](function(_0x2d2b34){_0x44eb03=_0x2d2b34;logger[_0xe86b('0xb')](_0xe86b('0x4a'),_0x44eb03['id']);return getTicket(_0x53ce98,_0x15f32b,_0x44eb03,_0x5b2248,_0x5adf4d);})[_0xe86b('0x1b')](function(_0x57443a){if(_0x57443a&&_0x57443a['id']){logger['info'](_0xe86b('0x1c'));logger[_0xe86b('0xb')]('The\x20Ticket\x20ID\x20is:',_0x57443a['id']);logger[_0xe86b('0xb')](_0xe86b('0x55'),_0xe86b('0x4c'));emit(util['format'](_0xe86b('0x4d'),_0x49988b['name']),_0xe86b('0x4e'),{'uri':util['format'](_0xe86b('0x59'),_0x53ce98[_0xe86b('0x19')],_0x57443a['id'])});}})[_0xe86b('0x4f')](function(_0x33b456){logger[_0xe86b('0x5a')](_0xe86b('0x55'),JSON['stringify'](_0x33b456));});};exports['unmanaged']=function(_0x2143ce,_0x1f8d73,_0x51dbe8,_0x125e9b,_0x5a4965,_0x1585c5){var _0x93dddd,_0x28ed64;_0x1585c5[_0xe86b('0x19')]=intUtil[_0xe86b('0x41')](_0x1585c5['remoteUri']);_0x1585c5[_0xe86b('0x42')]=intUtil[_0xe86b('0x41')](_0x1585c5[_0xe86b('0x42')]);if(_0x5a4965&&_0x5a4965[_0xe86b('0x43')]){logger['info']('['+_0x1f8d73[_0xe86b('0x5b')][_0xe86b('0x5c')]()+']',_0xe86b('0x44'));_0x1f8d73[_0xe86b('0x45')]=util[_0xe86b('0xd')](_0xe86b('0x46'),_0x1585c5[_0xe86b('0x42')],_0x1f8d73[_0xe86b('0x47')],md5(_0x1f8d73[_0xe86b('0x47')]));}else{_0x1f8d73[_0xe86b('0x45')]='';}headers['Authorization']=getAuth(_0x1585c5);return getUser(_0x1585c5,'')[_0xe86b('0x1b')](function(_0x5db820){_0x93dddd=_0x5db820;logger[_0xe86b('0xb')](_0xe86b('0x48'),_0x93dddd['id']);return getEndUser(_0x1585c5,_0x1f8d73['calleridname'],_0x1f8d73[_0xe86b('0xf')]);})[_0xe86b('0x1b')](function(_0x398c30){_0x28ed64=_0x398c30;logger[_0xe86b('0xb')](_0xe86b('0x4a'),_0x28ed64['id']);return getTicket(_0x1585c5,_0x93dddd,_0x28ed64,_0x51dbe8,_0x1f8d73);})['then'](function(_0x701fc0){if(_0x701fc0){logger[_0xe86b('0xb')]('Ticket\x20created!');logger[_0xe86b('0xb')](_0xe86b('0x4b'),_0x701fc0['id']);}})[_0xe86b('0x4f')](function(_0xc2f85f){logger[_0xe86b('0x5a')]('['+_0x1f8d73['lastevent'][_0xe86b('0x5c')]()+']',JSON[_0xe86b('0x51')](_0xc2f85f));});};
\ No newline at end of file