// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xbc18=['validateEmail','%s/api/v2/agents','length','Agent\x20found!','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','apiKey','toString','base64','debug','stringify','GET','map','forEach','string','picklist','type','nameField','toLowerCase','content','includes','idField','customField','push','variable','variableName','customVariable','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','error','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','catch','lodash','util','./util','../../../../config/environment','freshdesk','redis','defaults','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','keyBy','%s/api/v2/tickets','remoteUri','POST','then','Ticket\x20created!'];(function(_0x2e630d,_0x1c6f80){var _0x228475=function(_0x4a01a5){while(--_0x4a01a5){_0x2e630d['push'](_0x2e630d['shift']());}};_0x228475(++_0x1c6f80);}(_0xbc18,0x1b2));var _0x8bc1=function(_0xf1603b,_0x257c11){_0xf1603b=_0xf1603b-0x0;var _0x298fab=_0xbc18[_0xf1603b];return _0x298fab;};'use strict';var _=require(_0x8bc1('0x0'));var rp=require('request-promise');var md5=require('md5');var util=require(_0x8bc1('0x1'));var Redis=require('ioredis');var intUtil=require(_0x8bc1('0x2'));var config=require(_0x8bc1('0x3'));var logger=require('../../../../config/logger')(_0x8bc1('0x4'));config[_0x8bc1('0x5')]=_[_0x8bc1('0x6')](config[_0x8bc1('0x5')],{'host':'localhost','port':0x18eb});var io=require(_0x8bc1('0x7'))(new Redis(config['redis']));var headers={'Content-Type':_0x8bc1('0x8'),'Accept':_0x8bc1('0x8')};function emit(_0x24d3ef,_0x730ba7,_0x1d3cf1){io['to'](_0x24d3ef)[_0x8bc1('0x9')](_0x730ba7,_0x1d3cf1);}function getTicket(_0x5baed1,_0x428b6c,_0x19ebbd,_0x10f9db,_0x510361){logger[_0x8bc1('0xa')](_0x8bc1('0xb'));var _0x2f4a2f=_['merge']({'responder_id':_0x428b6c['id'],'requester_id':_0x19ebbd['id'],'name':util[_0x8bc1('0xc')](_0x8bc1('0xd'),_0x510361[_0x8bc1('0xe')]),'phone':_0x510361[_0x8bc1('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x8bc1('0x10')](_0x10f9db[_0x8bc1('0x11')],_0x510361,'\x20'),'description':intUtil['getString'](_0x10f9db[_0x8bc1('0x12')],_0x510361,_0x8bc1('0x13')),'tags':getTags(_0x10f9db[_0x8bc1('0x14')],_0x8bc1('0x15'))},getCustomFields(_0x10f9db[_0x8bc1('0x16')],_0x510361));_0x2f4a2f[_0x8bc1('0x17')]=_[_0x8bc1('0x18')](_[_0x8bc1('0x19')](_0x2f4a2f[_0x8bc1('0x17')],'id'),'value');return request({'uri':util[_0x8bc1('0xc')](_0x8bc1('0x1a'),_0x5baed1[_0x8bc1('0x1b')]),'method':_0x8bc1('0x1c'),'body':_0x2f4a2f})[_0x8bc1('0x1d')](function(_0x1a897d){logger['info'](_0x8bc1('0x1e'));return _0x1a897d;});}function getUser(_0xf637ce,_0x1e702f){if(intUtil[_0x8bc1('0x1f')](_0x1e702f)){return request({'uri':util['format'](_0x8bc1('0x20'),_0xf637ce[_0x8bc1('0x1b')]),'qs':{'email':_0x1e702f}})[_0x8bc1('0x1d')](function(_0xcdf8e9){if(_0xcdf8e9[_0x8bc1('0x21')]){logger[_0x8bc1('0xa')](_0x8bc1('0x22'));return _['find'](_0xcdf8e9,function(_0x192f81){return _0x192f81[_0x8bc1('0x23')][_0x8bc1('0x24')]===_0x1e702f;});}else{logger[_0x8bc1('0xa')](_0x8bc1('0x25'));return request({'uri':util[_0x8bc1('0xc')]('%s/api/v2/agents/me',_0xf637ce[_0x8bc1('0x1b')])})[_0x8bc1('0x1d')](function(_0x55b28e){logger[_0x8bc1('0xa')]('Admin\x20account\x20selected.');return _0x55b28e;});}});}else{logger[_0x8bc1('0xa')](_0x8bc1('0x26'));return request({'uri':util[_0x8bc1('0xc')]('%s/api/v2/agents/me',_0xf637ce['remoteUri'])})[_0x8bc1('0x1d')](function(_0x301b60){logger[_0x8bc1('0xa')](_0x8bc1('0x27'));return _0x301b60;});}}function getEndUser(_0x541829,_0x4ea531,_0x16c910){logger[_0x8bc1('0xa')](_0x8bc1('0x28'),_0x16c910);return request({'uri':util[_0x8bc1('0xc')](_0x8bc1('0x29'),_0x541829[_0x8bc1('0x1b')]),'qs':{'phone':_0x16c910}})[_0x8bc1('0x1d')](function(_0x3c26c6){if(_0x3c26c6[_0x8bc1('0x21')]){logger[_0x8bc1('0xa')](_0x8bc1('0x2a'));return _[_0x8bc1('0x2b')](_0x3c26c6,{'phone':_0x16c910});}else{logger[_0x8bc1('0xa')](_0x8bc1('0x2c'));return request({'uri':util[_0x8bc1('0xc')]('%s/api/v2/contacts',_0x541829[_0x8bc1('0x1b')]),'method':_0x8bc1('0x1c'),'body':{'name':_0x4ea531,'phone':_0x16c910}})[_0x8bc1('0x1d')](function(_0x99b99d){logger[_0x8bc1('0xa')](_0x8bc1('0x2d'));return _0x99b99d;});}});}function getAuth(_0x530d80){return util[_0x8bc1('0xc')]('Basic\x20%s',new Buffer(_0x530d80[_0x8bc1('0x2e')]+':X')[_0x8bc1('0x2f')](_0x8bc1('0x30')));}function request(_0x37e60e){logger[_0x8bc1('0x31')]('[HTTP]',JSON[_0x8bc1('0x32')](_0x37e60e));return rp(_[_0x8bc1('0x6')](_0x37e60e,{'method':_0x8bc1('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x5e3087,_0x426563){var _0x49c474=[];if(_0x5e3087&&_0x5e3087[_0x8bc1('0x21')]>0x0){_0x49c474=_[_0x8bc1('0x34')](_0x5e3087,_0x426563);}return _0x49c474;}function getCustomFields(_0x2a7e3d,_0x12ae40){var _0x1f37ab=[];var _0x4a1ba0={'custom_fields':[]};if(_0x2a7e3d[_0x8bc1('0x21')]>0x0){_[_0x8bc1('0x35')](_0x2a7e3d,function(_0x596363){if(_['includes']([_0x8bc1('0x36'),_0x8bc1('0x37')],_0x596363[_0x8bc1('0x38')])&&_0x596363[_0x8bc1('0x39')]&&!_0x596363['customField']){_0x4a1ba0[_0x596363['nameField'][_0x8bc1('0x3a')]()]=_0x596363[_0x8bc1('0x3b')]['toString']();}else if(_[_0x8bc1('0x3c')]([_0x8bc1('0x36'),_0x8bc1('0x37')],_0x596363[_0x8bc1('0x38')])&&_0x596363[_0x8bc1('0x3d')]&&_0x596363[_0x8bc1('0x3e')]){_0x4a1ba0[_0x8bc1('0x17')][_0x8bc1('0x3f')]({'id':_0x596363['idField'],'value':_0x596363[_0x8bc1('0x3b')][_0x8bc1('0x2f')]()});}else if(_0x596363[_0x8bc1('0x38')]===_0x8bc1('0x40')&&_0x596363[_0x8bc1('0x41')]&&_0x596363[_0x8bc1('0x3d')]&&_0x596363['customField']){_0x12ae40[_0x596363[_0x8bc1('0x41')]]&&_0x4a1ba0[_0x8bc1('0x17')][_0x8bc1('0x3f')]({'id':_0x596363[_0x8bc1('0x3d')],'value':_0x12ae40[_0x596363[_0x8bc1('0x41')]][_0x8bc1('0x2f')]()});}else if(_0x596363[_0x8bc1('0x38')]===_0x8bc1('0x42')&&_0x596363['Variable']&&_0x596363[_0x8bc1('0x43')][_0x8bc1('0x15')]&&_0x596363[_0x8bc1('0x3d')]&&_0x596363[_0x8bc1('0x3e')]){_0x12ae40[_0x596363[_0x8bc1('0x43')]['name']['toLowerCase']()]&&_0x4a1ba0[_0x8bc1('0x17')][_0x8bc1('0x3f')]({'id':_0x596363['idField'],'value':_0x12ae40[_0x596363[_0x8bc1('0x43')][_0x8bc1('0x15')]['toLowerCase']()][_0x8bc1('0x2f')]()});}});}return _0x4a1ba0;}exports[_0x8bc1('0x44')]=function(_0x387db4,_0x4cb2e7,_0x4fb4b8,_0x96b5a8,_0x115227,_0x47bc42){var _0x2ad9fe,_0x1310b2;_0x47bc42[_0x8bc1('0x1b')]=intUtil['stripTrailingSlash'](_0x47bc42[_0x8bc1('0x1b')]);_0x47bc42[_0x8bc1('0x45')]=intUtil[_0x8bc1('0x46')](_0x47bc42[_0x8bc1('0x45')]);if(_0x115227&&_0x115227[_0x8bc1('0x47')]){logger['info'](_0x8bc1('0x48'),_0x8bc1('0x49'));_0x4cb2e7[_0x8bc1('0x4a')]=util[_0x8bc1('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x47bc42[_0x8bc1('0x45')],_0x4cb2e7[_0x8bc1('0x4b')],md5(_0x4cb2e7[_0x8bc1('0x4b')]));}else{_0x4cb2e7['recordingURL']='';}headers[_0x8bc1('0x4c')]=getAuth(_0x47bc42);return getUser(_0x47bc42,_0x96b5a8[_0x8bc1('0x24')])[_0x8bc1('0x1d')](function(_0x58ffb1){_0x2ad9fe=_0x58ffb1;logger['info'](_0x8bc1('0x4d'),_0x2ad9fe['id']);return getEndUser(_0x47bc42,_0x4cb2e7['calleridname'],_0x4cb2e7[_0x8bc1('0xf')]);})[_0x8bc1('0x1d')](function(_0x4502f6){_0x1310b2=_0x4502f6;logger['info']('The\x20Enduser\x20ID\x20is:',_0x1310b2['id']);return getTicket(_0x47bc42,_0x2ad9fe,_0x1310b2,_0x4fb4b8,_0x4cb2e7);})[_0x8bc1('0x1d')](function(_0x5a65f7){if(_0x5a65f7&&_0x5a65f7['id']){logger[_0x8bc1('0xa')]('Ticket\x20created!');logger[_0x8bc1('0xa')](_0x8bc1('0x4e'),_0x5a65f7['id']);logger['info'](_0x8bc1('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x8bc1('0x4f'),_0x96b5a8[_0x8bc1('0x15')]),_0x8bc1('0x50'),{'uri':util['format'](_0x8bc1('0x51'),_0x47bc42['remoteUri'],_0x5a65f7['id'])});}})['catch'](function(_0x11997d){logger[_0x8bc1('0x52')](_0x8bc1('0x48'),JSON[_0x8bc1('0x32')](_0x11997d));});};exports[_0x8bc1('0x53')]=function(_0x212ae4,_0x2d89e3,_0x4fbd35,_0x236229,_0x496cef,_0x4eb627,_0x5ab258){var _0x25f0b1,_0x463882;_0x4eb627['remoteUri']=intUtil['stripTrailingSlash'](_0x4eb627[_0x8bc1('0x1b')]);_0x4eb627['serverUrl']=intUtil[_0x8bc1('0x46')](_0x4eb627[_0x8bc1('0x45')]);if(_0x5ab258&&_0x5ab258[_0x8bc1('0x54')]&&_0x5ab258[_0x8bc1('0x54')]!=='none'){logger['info'](_0x8bc1('0x55'),_0x8bc1('0x49'));_0x2d89e3[_0x8bc1('0x4a')]=util[_0x8bc1('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4eb627[_0x8bc1('0x45')],_0x2d89e3[_0x8bc1('0x4b')],md5(_0x2d89e3[_0x8bc1('0x4b')]));}headers[_0x8bc1('0x4c')]=getAuth(_0x4eb627);return getUser(_0x4eb627,_0x236229[_0x8bc1('0x24')])['then'](function(_0xf5afe9){_0x25f0b1=_0xf5afe9;logger[_0x8bc1('0xa')](_0x8bc1('0x4d'),_0x25f0b1['id']);return getEndUser(_0x4eb627,_0x2d89e3[_0x8bc1('0x56')],_0x2d89e3[_0x8bc1('0x57')]);})[_0x8bc1('0x1d')](function(_0x237000){_0x463882=_0x237000;logger[_0x8bc1('0xa')](_0x8bc1('0x58'),_0x463882['id']);return getTicket(_0x4eb627,_0x25f0b1,_0x463882,_0x4fbd35,_0x2d89e3);})[_0x8bc1('0x1d')](function(_0xa7d84c){if(_0xa7d84c&&_0xa7d84c['id']){logger[_0x8bc1('0xa')](_0x8bc1('0x1e'));logger[_0x8bc1('0xa')](_0x8bc1('0x4e'),_0xa7d84c['id']);logger[_0x8bc1('0xa')](_0x8bc1('0x55'),_0x8bc1('0x59'));emit(util['format'](_0x8bc1('0x4f'),_0x236229[_0x8bc1('0x15')]),_0x8bc1('0x50'),{'uri':util[_0x8bc1('0xc')](_0x8bc1('0x51'),_0x4eb627['remoteUri'],_0xa7d84c['id'])});}})['catch'](function(_0x4b20f2){logger[_0x8bc1('0x52')](_0x8bc1('0x55'),JSON[_0x8bc1('0x32')](_0x4b20f2));});};exports[_0x8bc1('0x5a')]=function(_0x507f2b,_0xb612f7,_0x3d7635,_0x4f9067,_0x380e69,_0x1b9a2a){var _0x2c57d9,_0x3e58c7;_0x1b9a2a[_0x8bc1('0x1b')]=intUtil['stripTrailingSlash'](_0x1b9a2a[_0x8bc1('0x1b')]);_0x1b9a2a[_0x8bc1('0x45')]=intUtil[_0x8bc1('0x46')](_0x1b9a2a[_0x8bc1('0x45')]);if(_0x380e69&&_0x380e69[_0x8bc1('0x47')]){logger[_0x8bc1('0xa')]('['+_0xb612f7['lastevent']['toUpperCase']()+']','Recording\x20is\x20enabled!');_0xb612f7[_0x8bc1('0x4a')]=util['format'](_0x8bc1('0x5b'),_0x1b9a2a[_0x8bc1('0x45')],_0xb612f7[_0x8bc1('0x4b')],md5(_0xb612f7[_0x8bc1('0x4b')]));}else{_0xb612f7[_0x8bc1('0x4a')]='';}headers[_0x8bc1('0x4c')]=getAuth(_0x1b9a2a);return getUser(_0x1b9a2a,'')[_0x8bc1('0x1d')](function(_0x4b5fd0){_0x2c57d9=_0x4b5fd0;logger['info'](_0x8bc1('0x4d'),_0x2c57d9['id']);return getEndUser(_0x1b9a2a,_0xb612f7['calleridname'],_0xb612f7[_0x8bc1('0xf')]);})['then'](function(_0x4e3126){_0x3e58c7=_0x4e3126;logger[_0x8bc1('0xa')]('The\x20Enduser\x20ID\x20is:',_0x3e58c7['id']);return getTicket(_0x1b9a2a,_0x2c57d9,_0x3e58c7,_0x3d7635,_0xb612f7);})[_0x8bc1('0x1d')](function(_0x28d3b4){if(_0x28d3b4){logger[_0x8bc1('0xa')]('Ticket\x20created!');logger['info'](_0x8bc1('0x4e'),_0x28d3b4['id']);}})[_0x8bc1('0x5c')](function(_0x8d8695){logger[_0x8bc1('0x52')]('['+_0xb612f7['lastevent']['toUpperCase']()+']',JSON[_0x8bc1('0x32')](_0x8d8695));});};
\ No newline at end of file
+var _0x58e3=['The\x20Enduser\x20ID\x20is:','lodash','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','socket.io-emitter','application/json','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','keyBy','value','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','then','find','email','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','base64','debug','[HTTP]','stringify','GET','length','map','forEach','includes','string','type','customField','nameField','toLowerCase','toString','idField','content','variable','variableName','push','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','recordingFormat','[OUTBOUND]','recordingURL','destcalleridname','destcalleridnum','unmanaged','lastevent','toUpperCase'];(function(_0x2528ba,_0x4e7504){var _0x34d876=function(_0x5a9967){while(--_0x5a9967){_0x2528ba['push'](_0x2528ba['shift']());}};_0x34d876(++_0x4e7504);}(_0x58e3,0x11b));var _0x358e=function(_0x3cb987,_0x2ded74){_0x3cb987=_0x3cb987-0x0;var _0x49d71f=_0x58e3[_0x3cb987];return _0x49d71f;};'use strict';var _=require(_0x358e('0x0'));var rp=require('request-promise');var md5=require(_0x358e('0x1'));var util=require(_0x358e('0x2'));var Redis=require(_0x358e('0x3'));var intUtil=require(_0x358e('0x4'));var config=require(_0x358e('0x5'));var logger=require(_0x358e('0x6'))(_0x358e('0x7'));config['redis']=_['defaults'](config[_0x358e('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0x358e('0x9'))(new Redis(config[_0x358e('0x8')]));var headers={'Content-Type':_0x358e('0xa'),'Accept':'application/json'};function emit(_0x14cc0f,_0x1c23ac,_0x57a1ef){io['to'](_0x14cc0f)['emit'](_0x1c23ac,_0x57a1ef);}function getTicket(_0x265878,_0x57fb7c,_0x3afc19,_0x5f22dd,_0x1f7ccd){logger['info'](_0x358e('0xb'));var _0x5b864c=_[_0x358e('0xc')]({'responder_id':_0x57fb7c['id'],'requester_id':_0x3afc19['id'],'name':util[_0x358e('0xd')](_0x358e('0xe'),_0x1f7ccd[_0x358e('0xf')]),'phone':_0x1f7ccd[_0x358e('0x10')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x358e('0x11')](_0x5f22dd[_0x358e('0x12')],_0x1f7ccd,'\x20'),'description':intUtil[_0x358e('0x11')](_0x5f22dd[_0x358e('0x13')],_0x1f7ccd,_0x358e('0x14')),'tags':getTags(_0x5f22dd[_0x358e('0x15')],_0x358e('0x16'))},getCustomFields(_0x5f22dd[_0x358e('0x17')],_0x1f7ccd));_0x5b864c[_0x358e('0x18')]=_[_0x358e('0x19')](_[_0x358e('0x1a')](_0x5b864c[_0x358e('0x18')],'id'),_0x358e('0x1b'));return request({'uri':util['format'](_0x358e('0x1c'),_0x265878[_0x358e('0x1d')]),'method':_0x358e('0x1e'),'body':_0x5b864c})['then'](function(_0x500ec2){logger[_0x358e('0x1f')](_0x358e('0x20'));return _0x500ec2;});}function getUser(_0x328e17,_0x2ded8d){if(intUtil[_0x358e('0x21')](_0x2ded8d)){return request({'uri':util[_0x358e('0xd')](_0x358e('0x22'),_0x328e17[_0x358e('0x1d')]),'qs':{'email':_0x2ded8d}})[_0x358e('0x23')](function(_0x5c83c5){if(_0x5c83c5['length']){logger[_0x358e('0x1f')]('Agent\x20found!');return _[_0x358e('0x24')](_0x5c83c5,function(_0x567340){return _0x567340['contact'][_0x358e('0x25')]===_0x2ded8d;});}else{logger[_0x358e('0x1f')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x358e('0xd')](_0x358e('0x26'),_0x328e17['remoteUri'])})[_0x358e('0x23')](function(_0x4d8ec1){logger[_0x358e('0x1f')](_0x358e('0x27'));return _0x4d8ec1;});}});}else{logger['info']('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x358e('0xd')](_0x358e('0x26'),_0x328e17[_0x358e('0x1d')])})['then'](function(_0x2a0b6b){logger[_0x358e('0x1f')](_0x358e('0x27'));return _0x2a0b6b;});}}function getEndUser(_0x81fe72,_0x46bec7,_0x4eacd7){logger['info'](_0x358e('0x28'),_0x4eacd7);return request({'uri':util[_0x358e('0xd')](_0x358e('0x29'),_0x81fe72['remoteUri']),'qs':{'phone':_0x4eacd7}})[_0x358e('0x23')](function(_0x42621a){if(_0x42621a['length']){logger[_0x358e('0x1f')](_0x358e('0x2a'));return _[_0x358e('0x24')](_0x42621a,{'phone':_0x4eacd7});}else{logger[_0x358e('0x1f')](_0x358e('0x2b'));return request({'uri':util[_0x358e('0xd')]('%s/api/v2/contacts',_0x81fe72[_0x358e('0x1d')]),'method':_0x358e('0x1e'),'body':{'name':_0x46bec7,'phone':_0x4eacd7}})[_0x358e('0x23')](function(_0x2acbfe){logger['info'](_0x358e('0x2c'));return _0x2acbfe;});}});}function getAuth(_0x5af1bc){return util['format'](_0x358e('0x2d'),new Buffer(_0x5af1bc['apiKey']+':X')['toString'](_0x358e('0x2e')));}function request(_0xad3a22){logger[_0x358e('0x2f')](_0x358e('0x30'),JSON[_0x358e('0x31')](_0xad3a22));return rp(_['defaults'](_0xad3a22,{'method':_0x358e('0x32'),'headers':headers,'json':!![]}));}function getTags(_0x2a9923,_0x32d1fd){var _0x296eaf=[];if(_0x2a9923&&_0x2a9923[_0x358e('0x33')]>0x0){_0x296eaf=_[_0x358e('0x34')](_0x2a9923,_0x32d1fd);}return _0x296eaf;}function getCustomFields(_0x462586,_0x50cc29){var _0x15f341=[];var _0x59d640={'custom_fields':[]};if(_0x462586[_0x358e('0x33')]>0x0){_[_0x358e('0x35')](_0x462586,function(_0x2162e9){if(_[_0x358e('0x36')]([_0x358e('0x37'),'picklist'],_0x2162e9[_0x358e('0x38')])&&_0x2162e9['nameField']&&!_0x2162e9[_0x358e('0x39')]){_0x59d640[_0x2162e9[_0x358e('0x3a')][_0x358e('0x3b')]()]=_0x2162e9['content'][_0x358e('0x3c')]();}else if(_['includes']([_0x358e('0x37'),'picklist'],_0x2162e9[_0x358e('0x38')])&&_0x2162e9[_0x358e('0x3d')]&&_0x2162e9[_0x358e('0x39')]){_0x59d640[_0x358e('0x18')]['push']({'id':_0x2162e9[_0x358e('0x3d')],'value':_0x2162e9[_0x358e('0x3e')][_0x358e('0x3c')]()});}else if(_0x2162e9[_0x358e('0x38')]===_0x358e('0x3f')&&_0x2162e9[_0x358e('0x40')]&&_0x2162e9[_0x358e('0x3d')]&&_0x2162e9[_0x358e('0x39')]){_0x50cc29[_0x2162e9[_0x358e('0x40')]]&&_0x59d640[_0x358e('0x18')][_0x358e('0x41')]({'id':_0x2162e9[_0x358e('0x3d')],'value':_0x50cc29[_0x2162e9[_0x358e('0x40')]][_0x358e('0x3c')]()});}else if(_0x2162e9[_0x358e('0x38')]===_0x358e('0x42')&&_0x2162e9[_0x358e('0x43')]&&_0x2162e9['Variable'][_0x358e('0x16')]&&_0x2162e9['idField']&&_0x2162e9[_0x358e('0x39')]){_0x50cc29[_0x2162e9[_0x358e('0x43')][_0x358e('0x16')][_0x358e('0x3b')]()]&&_0x59d640['custom_fields'][_0x358e('0x41')]({'id':_0x2162e9[_0x358e('0x3d')],'value':_0x50cc29[_0x2162e9[_0x358e('0x43')][_0x358e('0x16')][_0x358e('0x3b')]()][_0x358e('0x3c')]()});}});}return _0x59d640;}exports[_0x358e('0x44')]=function(_0x314b89,_0x356b0b,_0x160764,_0x5bbba7,_0x57c6c5,_0x127d75){var _0x38a496,_0x22e632;_0x127d75[_0x358e('0x1d')]=intUtil[_0x358e('0x45')](_0x127d75[_0x358e('0x1d')]);_0x127d75[_0x358e('0x46')]=intUtil[_0x358e('0x45')](_0x127d75[_0x358e('0x46')]);if(_0x57c6c5&&_0x57c6c5[_0x358e('0x47')]){logger[_0x358e('0x1f')](_0x358e('0x48'),_0x358e('0x49'));_0x356b0b['recordingURL']=util[_0x358e('0xd')](_0x358e('0x4a'),_0x127d75[_0x358e('0x46')],_0x356b0b[_0x358e('0x4b')],md5(_0x356b0b['uniqueid']));}else{_0x356b0b['recordingURL']='';}headers[_0x358e('0x4c')]=getAuth(_0x127d75);return getUser(_0x127d75,_0x5bbba7[_0x358e('0x25')])[_0x358e('0x23')](function(_0x579941){_0x38a496=_0x579941;logger['info'](_0x358e('0x4d'),_0x38a496['id']);return getEndUser(_0x127d75,_0x356b0b[_0x358e('0xf')],_0x356b0b[_0x358e('0x10')]);})[_0x358e('0x23')](function(_0x5bfb47){_0x22e632=_0x5bfb47;logger['info']('The\x20Enduser\x20ID\x20is:',_0x22e632['id']);return getTicket(_0x127d75,_0x38a496,_0x22e632,_0x160764,_0x356b0b);})[_0x358e('0x23')](function(_0x5bc8c7){if(_0x5bc8c7&&_0x5bc8c7['id']){logger[_0x358e('0x1f')]('Ticket\x20created!');logger[_0x358e('0x1f')](_0x358e('0x4e'),_0x5bc8c7['id']);logger[_0x358e('0x1f')](_0x358e('0x48'),_0x358e('0x4f'));emit(util[_0x358e('0xd')](_0x358e('0x50'),_0x5bbba7['name']),_0x358e('0x51'),{'uri':util[_0x358e('0xd')](_0x358e('0x52'),_0x127d75['remoteUri'],_0x5bc8c7['id'])});}})[_0x358e('0x53')](function(_0x4b2b90){logger[_0x358e('0x54')](_0x358e('0x48'),JSON[_0x358e('0x31')](_0x4b2b90));});};exports['outbound']=function(_0x53ea37,_0x13d5cc,_0x67828f,_0x414000,_0x5097d2,_0x48a680,_0x420459){var _0x54d69e,_0x1e0368;_0x48a680[_0x358e('0x1d')]=intUtil['stripTrailingSlash'](_0x48a680['remoteUri']);_0x48a680[_0x358e('0x46')]=intUtil[_0x358e('0x45')](_0x48a680[_0x358e('0x46')]);if(_0x420459&&_0x420459[_0x358e('0x55')]&&_0x420459[_0x358e('0x55')]!=='none'){logger[_0x358e('0x1f')](_0x358e('0x56'),_0x358e('0x49'));_0x13d5cc[_0x358e('0x57')]=util['format'](_0x358e('0x4a'),_0x48a680[_0x358e('0x46')],_0x13d5cc[_0x358e('0x4b')],md5(_0x13d5cc[_0x358e('0x4b')]));}headers[_0x358e('0x4c')]=getAuth(_0x48a680);return getUser(_0x48a680,_0x414000[_0x358e('0x25')])[_0x358e('0x23')](function(_0x230206){_0x54d69e=_0x230206;logger[_0x358e('0x1f')](_0x358e('0x4d'),_0x54d69e['id']);return getEndUser(_0x48a680,_0x13d5cc[_0x358e('0x58')],_0x13d5cc[_0x358e('0x59')]);})[_0x358e('0x23')](function(_0x3b1010){_0x1e0368=_0x3b1010;logger['info']('The\x20Enduser\x20ID\x20is:',_0x1e0368['id']);return getTicket(_0x48a680,_0x54d69e,_0x1e0368,_0x67828f,_0x13d5cc);})['then'](function(_0x25a3fb){if(_0x25a3fb&&_0x25a3fb['id']){logger[_0x358e('0x1f')](_0x358e('0x20'));logger[_0x358e('0x1f')](_0x358e('0x4e'),_0x25a3fb['id']);logger[_0x358e('0x1f')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x358e('0xd')](_0x358e('0x50'),_0x414000[_0x358e('0x16')]),_0x358e('0x51'),{'uri':util[_0x358e('0xd')](_0x358e('0x52'),_0x48a680[_0x358e('0x1d')],_0x25a3fb['id'])});}})[_0x358e('0x53')](function(_0x1d1494){logger[_0x358e('0x54')](_0x358e('0x56'),JSON[_0x358e('0x31')](_0x1d1494));});};exports[_0x358e('0x5a')]=function(_0x13294d,_0x196e73,_0x390e0a,_0x2a2e6a,_0x57414f,_0x44b4be){var _0x4dc340,_0x543177;_0x44b4be[_0x358e('0x1d')]=intUtil[_0x358e('0x45')](_0x44b4be['remoteUri']);_0x44b4be[_0x358e('0x46')]=intUtil[_0x358e('0x45')](_0x44b4be[_0x358e('0x46')]);if(_0x57414f&&_0x57414f['monitor_format']){logger[_0x358e('0x1f')]('['+_0x196e73[_0x358e('0x5b')][_0x358e('0x5c')]()+']',_0x358e('0x49'));_0x196e73[_0x358e('0x57')]=util[_0x358e('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x44b4be[_0x358e('0x46')],_0x196e73[_0x358e('0x4b')],md5(_0x196e73[_0x358e('0x4b')]));}else{_0x196e73[_0x358e('0x57')]='';}headers['Authorization']=getAuth(_0x44b4be);return getUser(_0x44b4be,'')[_0x358e('0x23')](function(_0xe68f1d){_0x4dc340=_0xe68f1d;logger[_0x358e('0x1f')](_0x358e('0x4d'),_0x4dc340['id']);return getEndUser(_0x44b4be,_0x196e73[_0x358e('0xf')],_0x196e73[_0x358e('0x10')]);})[_0x358e('0x23')](function(_0x284a86){_0x543177=_0x284a86;logger[_0x358e('0x1f')](_0x358e('0x5d'),_0x543177['id']);return getTicket(_0x44b4be,_0x4dc340,_0x543177,_0x390e0a,_0x196e73);})[_0x358e('0x23')](function(_0x4e2907){if(_0x4e2907){logger[_0x358e('0x1f')](_0x358e('0x20'));logger['info'](_0x358e('0x4e'),_0x4e2907['id']);}})[_0x358e('0x53')](function(_0x3637d2){logger[_0x358e('0x54')]('['+_0x196e73['lastevent']['toUpperCase']()+']',JSON[_0x358e('0x31')](_0x3637d2));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff