Built motion from commit 5b761a7b.|2.5.36
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index 986432d..b875bc9 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x3958=['email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','defaults','GET','map','type','string','nameField','customField','toLowerCase','content','idField','push','variable','variableName','customVariable','Variable','queue','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','catch','error','stringify','outbound','stripTrailingSlash','recordingFormat','none','destcalleridnum','[OUTBOUND]','user:%s','%s/helpdesk/tickets/%d','unmanaged','lastevent','toUpperCase','The\x20Enduser\x20ID\x20is:','lodash','request-promise','redis','localhost','socket.io-emitter','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','getString','Descriptions','Tags','name','Fields','custom_fields','mapValues','keyBy','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','then','length','Agent\x20found!','find','contact'];(function(_0xcf44c6,_0x153d04){var _0x4d04e2=function(_0x222d60){while(--_0x222d60){_0xcf44c6['push'](_0xcf44c6['shift']());}};_0x4d04e2(++_0x153d04);}(_0x3958,0xf1));var _0x8395=function(_0xdd4411,_0x12361a){_0xdd4411=_0xdd4411-0x0;var _0x21163f=_0x3958[_0xdd4411];return _0x21163f;};'use strict';var _=require(_0x8395('0x0'));var rp=require(_0x8395('0x1'));var md5=require('md5');var util=require('util');var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')('freshdesk');config[_0x8395('0x2')]=_['defaults'](config['redis'],{'host':_0x8395('0x3'),'port':0x18eb});var io=require(_0x8395('0x4'))(new Redis(config[_0x8395('0x2')]));var headers={'Content-Type':'application/json','Accept':_0x8395('0x5')};function emit(_0x176eaa,_0xec4341,_0x55293c){io['to'](_0x176eaa)[_0x8395('0x6')](_0xec4341,_0x55293c);}function getTicket(_0x3364ff,_0x254c83,_0x169d4e,_0xd6b24b,_0x428faf){logger['info'](_0x8395('0x7'));var _0x48fe4a=_[_0x8395('0x8')]({'responder_id':_0x254c83['id'],'requester_id':_0x169d4e['id'],'name':util[_0x8395('0x9')](_0x8395('0xa'),_0x428faf[_0x8395('0xb')]),'phone':_0x428faf[_0x8395('0xc')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0xd6b24b[_0x8395('0xd')],_0x428faf,'\x20'),'description':intUtil[_0x8395('0xe')](_0xd6b24b[_0x8395('0xf')],_0x428faf,'<br>'),'tags':getTags(_0xd6b24b[_0x8395('0x10')],_0x8395('0x11'))},getCustomFields(_0xd6b24b[_0x8395('0x12')],_0x428faf));_0x48fe4a[_0x8395('0x13')]=_[_0x8395('0x14')](_[_0x8395('0x15')](_0x48fe4a['custom_fields'],'id'),'value');return request({'uri':util[_0x8395('0x9')](_0x8395('0x16'),_0x3364ff[_0x8395('0x17')]),'method':_0x8395('0x18'),'body':_0x48fe4a})['then'](function(_0x431a01){logger[_0x8395('0x19')](_0x8395('0x1a'));return _0x431a01;});}function getUser(_0x3aa028,_0x4a53fa){if(intUtil['validateEmail'](_0x4a53fa)){return request({'uri':util['format']('%s/api/v2/agents',_0x3aa028[_0x8395('0x17')]),'qs':{'email':_0x4a53fa}})[_0x8395('0x1b')](function(_0x2ad1f6){if(_0x2ad1f6[_0x8395('0x1c')]){logger[_0x8395('0x19')](_0x8395('0x1d'));return _[_0x8395('0x1e')](_0x2ad1f6,function(_0x4a2b82){return _0x4a2b82[_0x8395('0x1f')][_0x8395('0x20')]===_0x4a53fa;});}else{logger[_0x8395('0x19')](_0x8395('0x21'));return request({'uri':util[_0x8395('0x9')]('%s/api/v2/agents/me',_0x3aa028[_0x8395('0x17')])})[_0x8395('0x1b')](function(_0x3b094c){logger[_0x8395('0x19')]('Admin\x20account\x20selected.');return _0x3b094c;});}});}else{logger['info'](_0x8395('0x22'));return request({'uri':util[_0x8395('0x9')](_0x8395('0x23'),_0x3aa028[_0x8395('0x17')])})[_0x8395('0x1b')](function(_0x23804b){logger[_0x8395('0x19')](_0x8395('0x24'));return _0x23804b;});}}function getEndUser(_0x5184f2,_0x4bffff,_0x5bbbad){logger[_0x8395('0x19')](_0x8395('0x25'),_0x5bbbad);return request({'uri':util['format'](_0x8395('0x26'),_0x5184f2[_0x8395('0x17')]),'qs':{'phone':_0x5bbbad}})['then'](function(_0x463225){if(_0x463225[_0x8395('0x1c')]){logger['info'](_0x8395('0x27'));return _[_0x8395('0x1e')](_0x463225,{'phone':_0x5bbbad});}else{logger['info'](_0x8395('0x28'));return request({'uri':util[_0x8395('0x9')](_0x8395('0x26'),_0x5184f2[_0x8395('0x17')]),'method':_0x8395('0x18'),'body':{'name':_0x4bffff,'phone':_0x5bbbad}})['then'](function(_0x4dbee2){logger[_0x8395('0x19')](_0x8395('0x29'));return _0x4dbee2;});}});}function getAuth(_0x4f33e8){return util[_0x8395('0x9')](_0x8395('0x2a'),new Buffer(_0x4f33e8[_0x8395('0x2b')]+':X')[_0x8395('0x2c')](_0x8395('0x2d')));}function request(_0x3c53ad){logger[_0x8395('0x2e')](_0x8395('0x2f'),JSON['stringify'](_0x3c53ad));return rp(_[_0x8395('0x30')](_0x3c53ad,{'method':_0x8395('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x14de16,_0x27d620){var _0x223ff2=[];if(_0x14de16&&_0x14de16[_0x8395('0x1c')]>0x0){_0x223ff2=_[_0x8395('0x32')](_0x14de16,_0x27d620);}return _0x223ff2;}function getCustomFields(_0x4c2614,_0x4a8aec){var _0x1fa3de=[];var _0x57c7aa={'custom_fields':[]};if(_0x4c2614[_0x8395('0x1c')]>0x0){_['forEach'](_0x4c2614,function(_0x6a07d9){if(_0x6a07d9[_0x8395('0x33')]===_0x8395('0x34')&&_0x6a07d9[_0x8395('0x35')]&&!_0x6a07d9[_0x8395('0x36')]){_0x57c7aa[_0x6a07d9['nameField'][_0x8395('0x37')]()]=_0x6a07d9[_0x8395('0x38')][_0x8395('0x2c')]();}else if(_0x6a07d9[_0x8395('0x33')]===_0x8395('0x34')&&_0x6a07d9[_0x8395('0x39')]&&_0x6a07d9[_0x8395('0x36')]){_0x57c7aa[_0x8395('0x13')][_0x8395('0x3a')]({'id':_0x6a07d9[_0x8395('0x39')],'value':_0x6a07d9['content'][_0x8395('0x2c')]()});}else if(_0x6a07d9[_0x8395('0x33')]===_0x8395('0x3b')&&_0x6a07d9[_0x8395('0x3c')]&&_0x6a07d9[_0x8395('0x39')]&&_0x6a07d9[_0x8395('0x36')]){_0x4a8aec[_0x6a07d9[_0x8395('0x3c')]]&&_0x57c7aa['custom_fields'][_0x8395('0x3a')]({'id':_0x6a07d9[_0x8395('0x39')],'value':_0x4a8aec[_0x6a07d9[_0x8395('0x3c')]]['toString']()});}else if(_0x6a07d9[_0x8395('0x33')]===_0x8395('0x3d')&&_0x6a07d9[_0x8395('0x3e')]&&_0x6a07d9[_0x8395('0x3e')][_0x8395('0x11')]&&_0x6a07d9['idField']&&_0x6a07d9[_0x8395('0x36')]){_0x4a8aec[_0x6a07d9['Variable'][_0x8395('0x11')][_0x8395('0x37')]()]&&_0x57c7aa['custom_fields'][_0x8395('0x3a')]({'id':_0x6a07d9[_0x8395('0x39')],'value':_0x4a8aec[_0x6a07d9['Variable'][_0x8395('0x11')][_0x8395('0x37')]()]['toString']()});}});}return _0x57c7aa;}exports[_0x8395('0x3f')]=function(_0x466ff8,_0x58d468,_0x4ef0a0,_0x548e32,_0x323458,_0x12c453){var _0x39fc3b,_0x18c6b8;_0x12c453[_0x8395('0x17')]=intUtil['stripTrailingSlash'](_0x12c453[_0x8395('0x17')]);_0x12c453[_0x8395('0x40')]=intUtil['stripTrailingSlash'](_0x12c453['serverUrl']);if(_0x323458&&_0x323458[_0x8395('0x41')]){logger[_0x8395('0x19')](_0x8395('0x42'),_0x8395('0x43'));_0x58d468[_0x8395('0x44')]=util[_0x8395('0x9')](_0x8395('0x45'),_0x12c453[_0x8395('0x40')],_0x58d468[_0x8395('0x46')],md5(_0x58d468[_0x8395('0x46')]));}else{_0x58d468[_0x8395('0x44')]='';}headers[_0x8395('0x47')]=getAuth(_0x12c453);return getUser(_0x12c453,_0x548e32[_0x8395('0x20')])[_0x8395('0x1b')](function(_0x440cad){_0x39fc3b=_0x440cad;logger[_0x8395('0x19')](_0x8395('0x48'),_0x39fc3b['id']);return getEndUser(_0x12c453,_0x58d468['calleridname'],_0x58d468[_0x8395('0xc')]);})[_0x8395('0x1b')](function(_0x3cfa7f){_0x18c6b8=_0x3cfa7f;logger['info']('The\x20Enduser\x20ID\x20is:',_0x18c6b8['id']);return getTicket(_0x12c453,_0x39fc3b,_0x18c6b8,_0x4ef0a0,_0x58d468);})[_0x8395('0x1b')](function(_0x539007){if(_0x539007&&_0x539007['id']){logger['info'](_0x8395('0x1a'));logger[_0x8395('0x19')](_0x8395('0x49'),_0x539007['id']);logger['info'](_0x8395('0x42'),_0x8395('0x4a'));emit(util['format']('user:%s',_0x548e32[_0x8395('0x11')]),_0x8395('0x4b'),{'uri':util['format']('%s/helpdesk/tickets/%d',_0x12c453[_0x8395('0x17')],_0x539007['id'])});}})[_0x8395('0x4c')](function(_0x901386){logger[_0x8395('0x4d')]('[QUEUE]',JSON[_0x8395('0x4e')](_0x901386));});};exports[_0x8395('0x4f')]=function(_0x2ae6b7,_0x7ceaa6,_0x58489a,_0x497f6d,_0x3ffb87,_0x33c764,_0x400184){var _0xf363f0,_0x5e9ea9;_0x33c764[_0x8395('0x17')]=intUtil[_0x8395('0x50')](_0x33c764['remoteUri']);_0x33c764[_0x8395('0x40')]=intUtil[_0x8395('0x50')](_0x33c764[_0x8395('0x40')]);if(_0x400184&&_0x400184[_0x8395('0x51')]&&_0x400184['recordingFormat']!==_0x8395('0x52')){logger['info']('[OUTBOUND]',_0x8395('0x43'));_0x7ceaa6[_0x8395('0x44')]=util['format'](_0x8395('0x45'),_0x33c764[_0x8395('0x40')],_0x7ceaa6['uniqueid'],md5(_0x7ceaa6[_0x8395('0x46')]));}headers[_0x8395('0x47')]=getAuth(_0x33c764);return getUser(_0x33c764,_0x497f6d[_0x8395('0x20')])[_0x8395('0x1b')](function(_0x5a1b5d){_0xf363f0=_0x5a1b5d;logger[_0x8395('0x19')]('The\x20User\x20ID\x20is:',_0xf363f0['id']);return getEndUser(_0x33c764,_0x7ceaa6['destcalleridname'],_0x7ceaa6[_0x8395('0x53')]);})[_0x8395('0x1b')](function(_0xbd0b4d){_0x5e9ea9=_0xbd0b4d;logger['info']('The\x20Enduser\x20ID\x20is:',_0x5e9ea9['id']);return getTicket(_0x33c764,_0xf363f0,_0x5e9ea9,_0x58489a,_0x7ceaa6);})['then'](function(_0x46e3fe){if(_0x46e3fe&&_0x46e3fe['id']){logger[_0x8395('0x19')](_0x8395('0x1a'));logger[_0x8395('0x19')](_0x8395('0x49'),_0x46e3fe['id']);logger[_0x8395('0x19')](_0x8395('0x54'),_0x8395('0x4a'));emit(util[_0x8395('0x9')](_0x8395('0x55'),_0x497f6d['name']),_0x8395('0x4b'),{'uri':util[_0x8395('0x9')](_0x8395('0x56'),_0x33c764[_0x8395('0x17')],_0x46e3fe['id'])});}})[_0x8395('0x4c')](function(_0x2c9856){logger[_0x8395('0x4d')](_0x8395('0x54'),JSON['stringify'](_0x2c9856));});};exports[_0x8395('0x57')]=function(_0x2b836e,_0x173fc1,_0x2dac70,_0x387fac,_0x17af07,_0x21d856){var _0x1476f3,_0x29635f;_0x21d856[_0x8395('0x17')]=intUtil[_0x8395('0x50')](_0x21d856[_0x8395('0x17')]);_0x21d856[_0x8395('0x40')]=intUtil[_0x8395('0x50')](_0x21d856[_0x8395('0x40')]);if(_0x17af07&&_0x17af07['monitor_format']){logger[_0x8395('0x19')]('['+_0x173fc1[_0x8395('0x58')][_0x8395('0x59')]()+']',_0x8395('0x43'));_0x173fc1[_0x8395('0x44')]=util[_0x8395('0x9')](_0x8395('0x45'),_0x21d856['serverUrl'],_0x173fc1[_0x8395('0x46')],md5(_0x173fc1['uniqueid']));}else{_0x173fc1[_0x8395('0x44')]='';}headers[_0x8395('0x47')]=getAuth(_0x21d856);return getUser(_0x21d856,'')[_0x8395('0x1b')](function(_0x28fb48){_0x1476f3=_0x28fb48;logger['info'](_0x8395('0x48'),_0x1476f3['id']);return getEndUser(_0x21d856,_0x173fc1[_0x8395('0xb')],_0x173fc1[_0x8395('0xc')]);})['then'](function(_0x5a5d33){_0x29635f=_0x5a5d33;logger['info'](_0x8395('0x5a'),_0x29635f['id']);return getTicket(_0x21d856,_0x1476f3,_0x29635f,_0x2dac70,_0x173fc1);})['then'](function(_0x4980df){if(_0x4980df){logger[_0x8395('0x19')]('Ticket\x20created!');logger[_0x8395('0x19')](_0x8395('0x49'),_0x4980df['id']);}})['catch'](function(_0x2b6d06){logger[_0x8395('0x4d')]('['+_0x173fc1[_0x8395('0x58')][_0x8395('0x59')]()+']',JSON['stringify'](_0x2b6d06));});};
\ No newline at end of file
+var _0x7890=['emit','info','Creating\x20new\x20ticket...','merge','format','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','keyBy','value','%s/api/v2/tickets','remoteUri','then','Ticket\x20created!','validateEmail','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Basic\x20%s','apiKey','toString','base64','[HTTP]','stringify','GET','map','forEach','includes','picklist','type','nameField','customField','toLowerCase','content','string','idField','push','variable','variableName','customVariable','Variable','queue','serverUrl','stripTrailingSlash','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','error','recordingFormat','none','destcalleridname','destcalleridnum','unmanaged','monitor_format','lastevent','request-promise','md5','../../../../config/logger','freshdesk','redis','defaults','localhost','application/json'];(function(_0x321bb2,_0x202794){var _0x9c12ed=function(_0x263dd3){while(--_0x263dd3){_0x321bb2['push'](_0x321bb2['shift']());}};_0x9c12ed(++_0x202794);}(_0x7890,0x103));var _0x0789=function(_0x2ca814,_0x463ba0){_0x2ca814=_0x2ca814-0x0;var _0x532e0f=_0x7890[_0x2ca814];return _0x532e0f;};'use strict';var _=require('lodash');var rp=require(_0x0789('0x0'));var md5=require(_0x0789('0x1'));var util=require('util');var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0x0789('0x2'))(_0x0789('0x3'));config[_0x0789('0x4')]=_[_0x0789('0x5')](config['redis'],{'host':_0x0789('0x6'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x0789('0x4')]));var headers={'Content-Type':_0x0789('0x7'),'Accept':_0x0789('0x7')};function emit(_0x4afb5f,_0x37ade0,_0x4d04de){io['to'](_0x4afb5f)[_0x0789('0x8')](_0x37ade0,_0x4d04de);}function getTicket(_0x3ca689,_0xf0a523,_0x50ffb1,_0x42463a,_0x14e0b0){logger[_0x0789('0x9')](_0x0789('0xa'));var _0x225051=_[_0x0789('0xb')]({'responder_id':_0xf0a523['id'],'requester_id':_0x50ffb1['id'],'name':util[_0x0789('0xc')]('Caller\x20-\x20%s',_0x14e0b0[_0x0789('0xd')]),'phone':_0x14e0b0[_0x0789('0xe')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x0789('0xf')](_0x42463a['Subjects'],_0x14e0b0,'\x20'),'description':intUtil[_0x0789('0xf')](_0x42463a[_0x0789('0x10')],_0x14e0b0,_0x0789('0x11')),'tags':getTags(_0x42463a[_0x0789('0x12')],_0x0789('0x13'))},getCustomFields(_0x42463a[_0x0789('0x14')],_0x14e0b0));_0x225051[_0x0789('0x15')]=_[_0x0789('0x16')](_[_0x0789('0x17')](_0x225051[_0x0789('0x15')],'id'),_0x0789('0x18'));return request({'uri':util[_0x0789('0xc')](_0x0789('0x19'),_0x3ca689[_0x0789('0x1a')]),'method':'POST','body':_0x225051})[_0x0789('0x1b')](function(_0x280cb2){logger[_0x0789('0x9')](_0x0789('0x1c'));return _0x280cb2;});}function getUser(_0x4fb390,_0x75d699){if(intUtil[_0x0789('0x1d')](_0x75d699)){return request({'uri':util[_0x0789('0xc')]('%s/api/v2/agents',_0x4fb390[_0x0789('0x1a')]),'qs':{'email':_0x75d699}})[_0x0789('0x1b')](function(_0x32d449){if(_0x32d449['length']){logger[_0x0789('0x9')](_0x0789('0x1e'));return _[_0x0789('0x1f')](_0x32d449,function(_0x2695b0){return _0x2695b0['contact'][_0x0789('0x20')]===_0x75d699;});}else{logger[_0x0789('0x9')](_0x0789('0x21'));return request({'uri':util[_0x0789('0xc')](_0x0789('0x22'),_0x4fb390[_0x0789('0x1a')])})[_0x0789('0x1b')](function(_0x40cebc){logger[_0x0789('0x9')](_0x0789('0x23'));return _0x40cebc;});}});}else{logger[_0x0789('0x9')](_0x0789('0x24'));return request({'uri':util[_0x0789('0xc')](_0x0789('0x22'),_0x4fb390[_0x0789('0x1a')])})[_0x0789('0x1b')](function(_0x51e92b){logger[_0x0789('0x9')](_0x0789('0x23'));return _0x51e92b;});}}function getEndUser(_0xb9dd3,_0x5a0c2a,_0x255a1a){logger['info'](_0x0789('0x25'),_0x255a1a);return request({'uri':util[_0x0789('0xc')](_0x0789('0x26'),_0xb9dd3[_0x0789('0x1a')]),'qs':{'phone':_0x255a1a}})[_0x0789('0x1b')](function(_0x3e1689){if(_0x3e1689[_0x0789('0x27')]){logger[_0x0789('0x9')](_0x0789('0x28'));return _['find'](_0x3e1689,{'phone':_0x255a1a});}else{logger['info'](_0x0789('0x29'));return request({'uri':util['format']('%s/api/v2/contacts',_0xb9dd3[_0x0789('0x1a')]),'method':_0x0789('0x2a'),'body':{'name':_0x5a0c2a,'phone':_0x255a1a}})[_0x0789('0x1b')](function(_0x241ade){logger[_0x0789('0x9')]('Enduser\x20created.');return _0x241ade;});}});}function getAuth(_0x45f223){return util[_0x0789('0xc')](_0x0789('0x2b'),new Buffer(_0x45f223[_0x0789('0x2c')]+':X')[_0x0789('0x2d')](_0x0789('0x2e')));}function request(_0x40250e){logger['debug'](_0x0789('0x2f'),JSON[_0x0789('0x30')](_0x40250e));return rp(_[_0x0789('0x5')](_0x40250e,{'method':_0x0789('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x4caf46,_0xcff861){var _0x1fee3d=[];if(_0x4caf46&&_0x4caf46[_0x0789('0x27')]>0x0){_0x1fee3d=_[_0x0789('0x32')](_0x4caf46,_0xcff861);}return _0x1fee3d;}function getCustomFields(_0x11dccc,_0x1f03bd){var _0x15bb70=[];var _0x1aade0={'custom_fields':[]};if(_0x11dccc['length']>0x0){_[_0x0789('0x33')](_0x11dccc,function(_0x16633f){if(_[_0x0789('0x34')](['string',_0x0789('0x35')],_0x16633f[_0x0789('0x36')])&&_0x16633f[_0x0789('0x37')]&&!_0x16633f[_0x0789('0x38')]){_0x1aade0[_0x16633f['nameField'][_0x0789('0x39')]()]=_0x16633f[_0x0789('0x3a')][_0x0789('0x2d')]();}else if(_[_0x0789('0x34')]([_0x0789('0x3b'),_0x0789('0x35')],_0x16633f[_0x0789('0x36')])&&_0x16633f[_0x0789('0x3c')]&&_0x16633f[_0x0789('0x38')]){_0x1aade0[_0x0789('0x15')][_0x0789('0x3d')]({'id':_0x16633f[_0x0789('0x3c')],'value':_0x16633f[_0x0789('0x3a')][_0x0789('0x2d')]()});}else if(_0x16633f[_0x0789('0x36')]===_0x0789('0x3e')&&_0x16633f['variableName']&&_0x16633f[_0x0789('0x3c')]&&_0x16633f['customField']){_0x1f03bd[_0x16633f[_0x0789('0x3f')]]&&_0x1aade0[_0x0789('0x15')][_0x0789('0x3d')]({'id':_0x16633f[_0x0789('0x3c')],'value':_0x1f03bd[_0x16633f[_0x0789('0x3f')]][_0x0789('0x2d')]()});}else if(_0x16633f[_0x0789('0x36')]===_0x0789('0x40')&&_0x16633f[_0x0789('0x41')]&&_0x16633f[_0x0789('0x41')][_0x0789('0x13')]&&_0x16633f[_0x0789('0x3c')]&&_0x16633f[_0x0789('0x38')]){_0x1f03bd[_0x16633f[_0x0789('0x41')][_0x0789('0x13')][_0x0789('0x39')]()]&&_0x1aade0['custom_fields']['push']({'id':_0x16633f[_0x0789('0x3c')],'value':_0x1f03bd[_0x16633f['Variable'][_0x0789('0x13')][_0x0789('0x39')]()]['toString']()});}});}return _0x1aade0;}exports[_0x0789('0x42')]=function(_0x21851f,_0x2681d6,_0x5a68b2,_0x1b5140,_0x16232d,_0x2954ca){var _0x7fb3ae,_0x9bfdee;_0x2954ca[_0x0789('0x1a')]=intUtil['stripTrailingSlash'](_0x2954ca[_0x0789('0x1a')]);_0x2954ca[_0x0789('0x43')]=intUtil[_0x0789('0x44')](_0x2954ca[_0x0789('0x43')]);if(_0x16232d&&_0x16232d['monitor_format']){logger[_0x0789('0x9')](_0x0789('0x45'),_0x0789('0x46'));_0x2681d6[_0x0789('0x47')]=util[_0x0789('0xc')](_0x0789('0x48'),_0x2954ca[_0x0789('0x43')],_0x2681d6['uniqueid'],md5(_0x2681d6[_0x0789('0x49')]));}else{_0x2681d6[_0x0789('0x47')]='';}headers[_0x0789('0x4a')]=getAuth(_0x2954ca);return getUser(_0x2954ca,_0x1b5140['email'])[_0x0789('0x1b')](function(_0x44c5ef){_0x7fb3ae=_0x44c5ef;logger['info']('The\x20User\x20ID\x20is:',_0x7fb3ae['id']);return getEndUser(_0x2954ca,_0x2681d6[_0x0789('0xd')],_0x2681d6[_0x0789('0xe')]);})[_0x0789('0x1b')](function(_0x15dfb7){_0x9bfdee=_0x15dfb7;logger[_0x0789('0x9')](_0x0789('0x4b'),_0x9bfdee['id']);return getTicket(_0x2954ca,_0x7fb3ae,_0x9bfdee,_0x5a68b2,_0x2681d6);})['then'](function(_0x342253){if(_0x342253&&_0x342253['id']){logger[_0x0789('0x9')](_0x0789('0x1c'));logger['info'](_0x0789('0x4c'),_0x342253['id']);logger['info'](_0x0789('0x45'),_0x0789('0x4d'));emit(util['format'](_0x0789('0x4e'),_0x1b5140[_0x0789('0x13')]),_0x0789('0x4f'),{'uri':util[_0x0789('0xc')](_0x0789('0x50'),_0x2954ca[_0x0789('0x1a')],_0x342253['id'])});}})['catch'](function(_0x53699d){logger[_0x0789('0x51')]('[QUEUE]',JSON[_0x0789('0x30')](_0x53699d));});};exports['outbound']=function(_0x296f55,_0x5919cf,_0x122596,_0x37342d,_0x6082bc,_0x946ce4,_0x738ebb){var _0x28815b,_0x1278af;_0x946ce4[_0x0789('0x1a')]=intUtil[_0x0789('0x44')](_0x946ce4[_0x0789('0x1a')]);_0x946ce4[_0x0789('0x43')]=intUtil[_0x0789('0x44')](_0x946ce4['serverUrl']);if(_0x738ebb&&_0x738ebb[_0x0789('0x52')]&&_0x738ebb[_0x0789('0x52')]!==_0x0789('0x53')){logger[_0x0789('0x9')]('[OUTBOUND]',_0x0789('0x46'));_0x5919cf['recordingURL']=util[_0x0789('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x946ce4[_0x0789('0x43')],_0x5919cf[_0x0789('0x49')],md5(_0x5919cf['uniqueid']));}headers[_0x0789('0x4a')]=getAuth(_0x946ce4);return getUser(_0x946ce4,_0x37342d[_0x0789('0x20')])[_0x0789('0x1b')](function(_0x1ae500){_0x28815b=_0x1ae500;logger[_0x0789('0x9')]('The\x20User\x20ID\x20is:',_0x28815b['id']);return getEndUser(_0x946ce4,_0x5919cf[_0x0789('0x54')],_0x5919cf[_0x0789('0x55')]);})['then'](function(_0x55e1c9){_0x1278af=_0x55e1c9;logger['info'](_0x0789('0x4b'),_0x1278af['id']);return getTicket(_0x946ce4,_0x28815b,_0x1278af,_0x122596,_0x5919cf);})[_0x0789('0x1b')](function(_0x1ecae2){if(_0x1ecae2&&_0x1ecae2['id']){logger[_0x0789('0x9')]('Ticket\x20created!');logger[_0x0789('0x9')](_0x0789('0x4c'),_0x1ecae2['id']);logger[_0x0789('0x9')]('[OUTBOUND]',_0x0789('0x4d'));emit(util[_0x0789('0xc')](_0x0789('0x4e'),_0x37342d[_0x0789('0x13')]),_0x0789('0x4f'),{'uri':util[_0x0789('0xc')](_0x0789('0x50'),_0x946ce4[_0x0789('0x1a')],_0x1ecae2['id'])});}})['catch'](function(_0x2cd29d){logger[_0x0789('0x51')]('[OUTBOUND]',JSON[_0x0789('0x30')](_0x2cd29d));});};exports[_0x0789('0x56')]=function(_0x2a7283,_0x500d36,_0x48d677,_0x30b8c0,_0x5cf5e6,_0x260b24){var _0x1103f2,_0x3ed87c;_0x260b24['remoteUri']=intUtil[_0x0789('0x44')](_0x260b24[_0x0789('0x1a')]);_0x260b24[_0x0789('0x43')]=intUtil[_0x0789('0x44')](_0x260b24[_0x0789('0x43')]);if(_0x5cf5e6&&_0x5cf5e6[_0x0789('0x57')]){logger['info']('['+_0x500d36[_0x0789('0x58')]['toUpperCase']()+']',_0x0789('0x46'));_0x500d36[_0x0789('0x47')]=util[_0x0789('0xc')](_0x0789('0x48'),_0x260b24['serverUrl'],_0x500d36[_0x0789('0x49')],md5(_0x500d36[_0x0789('0x49')]));}else{_0x500d36[_0x0789('0x47')]='';}headers[_0x0789('0x4a')]=getAuth(_0x260b24);return getUser(_0x260b24,'')[_0x0789('0x1b')](function(_0x5da892){_0x1103f2=_0x5da892;logger['info']('The\x20User\x20ID\x20is:',_0x1103f2['id']);return getEndUser(_0x260b24,_0x500d36[_0x0789('0xd')],_0x500d36[_0x0789('0xe')]);})['then'](function(_0x4c4235){_0x3ed87c=_0x4c4235;logger[_0x0789('0x9')](_0x0789('0x4b'),_0x3ed87c['id']);return getTicket(_0x260b24,_0x1103f2,_0x3ed87c,_0x48d677,_0x500d36);})[_0x0789('0x1b')](function(_0x437ef9){if(_0x437ef9){logger['info'](_0x0789('0x1c'));logger[_0x0789('0x9')](_0x0789('0x4c'),_0x437ef9['id']);}})['catch'](function(_0x218eca){logger[_0x0789('0x51')]('['+_0x500d36[_0x0789('0x58')]['toUpperCase']()+']',JSON['stringify'](_0x218eca));});};
\ No newline at end of file