Built motion from commit 5b761a7b.|2.5.36
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index f9a2fb9..b875bc9 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x0159=['Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','Subjects','getString','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','%s/api/v2/tickets','POST','Ticket\x20created!','%s/api/v2/agents','remoteUri','then','length','find','email','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Basic\x20%s','apiKey','debug','[HTTP]','stringify','GET','map','forEach','type','nameField','content','toString','idField','customField','push','variable','variableName','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','recordingFormat','none','Authorization','destcalleridname','destcalleridnum','[OUTBOUND]','monitor_format','lastevent','toUpperCase','calleridnum','lodash','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','application/json','emit','info'];(function(_0x45b072,_0x550fac){var _0x1f3aac=function(_0xd9f3c6){while(--_0xd9f3c6){_0x45b072['push'](_0x45b072['shift']());}};_0x1f3aac(++_0x550fac);}(_0x0159,0xa7));var _0x9015=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x0159[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x9015('0x0'));var rp=require('request-promise');var md5=require('md5');var util=require(_0x9015('0x1'));var Redis=require(_0x9015('0x2'));var intUtil=require(_0x9015('0x3'));var config=require(_0x9015('0x4'));var logger=require(_0x9015('0x5'))('freshdesk');config[_0x9015('0x6')]=_[_0x9015('0x7')](config[_0x9015('0x6')],{'host':_0x9015('0x8'),'port':0x18eb});var io=require(_0x9015('0x9'))(new Redis(config['redis']));var headers={'Content-Type':_0x9015('0xa'),'Accept':_0x9015('0xa')};function emit(_0xefa4d5,_0x236b28,_0x104722){io['to'](_0xefa4d5)[_0x9015('0xb')](_0x236b28,_0x104722);}function getTicket(_0x2b1c08,_0x2e25c3,_0x5101b3,_0xcecf8e,_0x5411a5){logger[_0x9015('0xc')](_0x9015('0xd'));var _0x34d39f=_[_0x9015('0xe')]({'responder_id':_0x2e25c3['id'],'requester_id':_0x5101b3['id'],'name':util[_0x9015('0xf')](_0x9015('0x10'),_0x5411a5['calleridname']),'phone':_0x5411a5['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0xcecf8e[_0x9015('0x11')],_0x5411a5,'\x20'),'description':intUtil[_0x9015('0x12')](_0xcecf8e[_0x9015('0x13')],_0x5411a5,_0x9015('0x14')),'tags':getTags(_0xcecf8e[_0x9015('0x15')],_0x9015('0x16'))},getCustomFields(_0xcecf8e[_0x9015('0x17')],_0x5411a5));_0x34d39f['custom_fields']=_[_0x9015('0x18')](_[_0x9015('0x19')](_0x34d39f[_0x9015('0x1a')],'id'),'value');return request({'uri':util[_0x9015('0xf')](_0x9015('0x1b'),_0x2b1c08['remoteUri']),'method':_0x9015('0x1c'),'body':_0x34d39f})['then'](function(_0x5c4dbe){logger[_0x9015('0xc')](_0x9015('0x1d'));return _0x5c4dbe;});}function getUser(_0x5d6871,_0x29ef35){if(intUtil['validateEmail'](_0x29ef35)){return request({'uri':util['format'](_0x9015('0x1e'),_0x5d6871[_0x9015('0x1f')]),'qs':{'email':_0x29ef35}})[_0x9015('0x20')](function(_0x260a72){if(_0x260a72[_0x9015('0x21')]){logger['info']('Agent\x20found!');return _[_0x9015('0x22')](_0x260a72,function(_0x35f2e0){return _0x35f2e0['contact'][_0x9015('0x23')]===_0x29ef35;});}else{logger[_0x9015('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x9015('0xf')](_0x9015('0x24'),_0x5d6871[_0x9015('0x1f')])})[_0x9015('0x20')](function(_0x13d9d0){logger[_0x9015('0xc')]('Admin\x20account\x20selected.');return _0x13d9d0;});}});}else{logger[_0x9015('0xc')](_0x9015('0x25'));return request({'uri':util[_0x9015('0xf')](_0x9015('0x24'),_0x5d6871['remoteUri'])})[_0x9015('0x20')](function(_0x546b27){logger[_0x9015('0xc')](_0x9015('0x26'));return _0x546b27;});}}function getEndUser(_0x4bbc3a,_0x3cb77c,_0x529f1c){logger[_0x9015('0xc')](_0x9015('0x27'),_0x529f1c);return request({'uri':util[_0x9015('0xf')](_0x9015('0x28'),_0x4bbc3a[_0x9015('0x1f')]),'qs':{'phone':_0x529f1c}})[_0x9015('0x20')](function(_0xc3f4a3){if(_0xc3f4a3['length']){logger[_0x9015('0xc')](_0x9015('0x29'));return _['find'](_0xc3f4a3,{'phone':_0x529f1c});}else{logger[_0x9015('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format'](_0x9015('0x28'),_0x4bbc3a['remoteUri']),'method':_0x9015('0x1c'),'body':{'name':_0x3cb77c,'phone':_0x529f1c}})[_0x9015('0x20')](function(_0x3af34a){logger[_0x9015('0xc')]('Enduser\x20created.');return _0x3af34a;});}});}function getAuth(_0x5a29ba){return util[_0x9015('0xf')](_0x9015('0x2a'),new Buffer(_0x5a29ba[_0x9015('0x2b')]+':X')['toString']('base64'));}function request(_0x51bfd2){logger[_0x9015('0x2c')](_0x9015('0x2d'),JSON[_0x9015('0x2e')](_0x51bfd2));return rp(_[_0x9015('0x7')](_0x51bfd2,{'method':_0x9015('0x2f'),'headers':headers,'json':!![]}));}function getTags(_0x3feafb,_0x2d8738){var _0x78f4bc=[];if(_0x3feafb&&_0x3feafb['length']>0x0){_0x78f4bc=_[_0x9015('0x30')](_0x3feafb,_0x2d8738);}return _0x78f4bc;}function getCustomFields(_0x2d3e1c,_0x2138d8){var _0x565d1a=[];var _0x448552={'custom_fields':[]};if(_0x2d3e1c[_0x9015('0x21')]>0x0){_[_0x9015('0x31')](_0x2d3e1c,function(_0x4762b1){if(_0x4762b1[_0x9015('0x32')]==='string'&&_0x4762b1[_0x9015('0x33')]&&!_0x4762b1['customField']){_0x448552[_0x4762b1['nameField']['toLowerCase']()]=_0x4762b1[_0x9015('0x34')][_0x9015('0x35')]();}else if(_0x4762b1[_0x9015('0x32')]==='string'&&_0x4762b1[_0x9015('0x36')]&&_0x4762b1[_0x9015('0x37')]){_0x448552[_0x9015('0x1a')][_0x9015('0x38')]({'id':_0x4762b1['idField'],'value':_0x4762b1[_0x9015('0x34')][_0x9015('0x35')]()});}else if(_0x4762b1['type']===_0x9015('0x39')&&_0x4762b1[_0x9015('0x3a')]&&_0x4762b1['idField']&&_0x4762b1[_0x9015('0x37')]){_0x2138d8[_0x4762b1[_0x9015('0x3a')]]&&_0x448552[_0x9015('0x1a')][_0x9015('0x38')]({'id':_0x4762b1[_0x9015('0x36')],'value':_0x2138d8[_0x4762b1[_0x9015('0x3a')]]['toString']()});}else if(_0x4762b1[_0x9015('0x32')]===_0x9015('0x3b')&&_0x4762b1[_0x9015('0x3c')]&&_0x4762b1[_0x9015('0x3c')]['name']&&_0x4762b1[_0x9015('0x36')]&&_0x4762b1['customField']){_0x2138d8[_0x4762b1[_0x9015('0x3c')]['name'][_0x9015('0x3d')]()]&&_0x448552[_0x9015('0x1a')][_0x9015('0x38')]({'id':_0x4762b1['idField'],'value':_0x2138d8[_0x4762b1['Variable'][_0x9015('0x16')]['toLowerCase']()][_0x9015('0x35')]()});}});}return _0x448552;}exports[_0x9015('0x3e')]=function(_0x21a638,_0x5e7931,_0x3a5843,_0x14ed04,_0x5f4844,_0x20af21){var _0xde3ea9,_0x17942f;_0x20af21['remoteUri']=intUtil[_0x9015('0x3f')](_0x20af21[_0x9015('0x1f')]);_0x20af21['serverUrl']=intUtil[_0x9015('0x3f')](_0x20af21[_0x9015('0x40')]);if(_0x5f4844&&_0x5f4844['monitor_format']){logger[_0x9015('0xc')]('[QUEUE]',_0x9015('0x41'));_0x5e7931['recordingURL']=util[_0x9015('0xf')](_0x9015('0x42'),_0x20af21[_0x9015('0x40')],_0x5e7931[_0x9015('0x43')],md5(_0x5e7931[_0x9015('0x43')]));}else{_0x5e7931[_0x9015('0x44')]='';}headers['Authorization']=getAuth(_0x20af21);return getUser(_0x20af21,_0x14ed04['email'])[_0x9015('0x20')](function(_0x2ea5a1){_0xde3ea9=_0x2ea5a1;logger['info'](_0x9015('0x45'),_0xde3ea9['id']);return getEndUser(_0x20af21,_0x5e7931[_0x9015('0x46')],_0x5e7931['calleridnum']);})[_0x9015('0x20')](function(_0x19f9ba){_0x17942f=_0x19f9ba;logger[_0x9015('0xc')](_0x9015('0x47'),_0x17942f['id']);return getTicket(_0x20af21,_0xde3ea9,_0x17942f,_0x3a5843,_0x5e7931);})[_0x9015('0x20')](function(_0x39e6fc){if(_0x39e6fc&&_0x39e6fc['id']){logger[_0x9015('0xc')]('Ticket\x20created!');logger[_0x9015('0xc')](_0x9015('0x48'),_0x39e6fc['id']);logger[_0x9015('0xc')](_0x9015('0x49'),_0x9015('0x4a'));emit(util[_0x9015('0xf')](_0x9015('0x4b'),_0x14ed04['name']),_0x9015('0x4c'),{'uri':util[_0x9015('0xf')](_0x9015('0x4d'),_0x20af21[_0x9015('0x1f')],_0x39e6fc['id'])});}})[_0x9015('0x4e')](function(_0x41e775){logger[_0x9015('0x4f')](_0x9015('0x49'),JSON[_0x9015('0x2e')](_0x41e775));});};exports['outbound']=function(_0x2600ad,_0x54a18a,_0x54b31a,_0x26df21,_0x541ba0,_0x1cb40e,_0x15a338){var _0x3ad073,_0x2baf85;_0x1cb40e[_0x9015('0x1f')]=intUtil[_0x9015('0x3f')](_0x1cb40e[_0x9015('0x1f')]);_0x1cb40e['serverUrl']=intUtil[_0x9015('0x3f')](_0x1cb40e[_0x9015('0x40')]);if(_0x15a338&&_0x15a338[_0x9015('0x50')]&&_0x15a338[_0x9015('0x50')]!==_0x9015('0x51')){logger[_0x9015('0xc')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x54a18a[_0x9015('0x44')]=util[_0x9015('0xf')](_0x9015('0x42'),_0x1cb40e[_0x9015('0x40')],_0x54a18a[_0x9015('0x43')],md5(_0x54a18a['uniqueid']));}headers[_0x9015('0x52')]=getAuth(_0x1cb40e);return getUser(_0x1cb40e,_0x26df21[_0x9015('0x23')])[_0x9015('0x20')](function(_0x4212de){_0x3ad073=_0x4212de;logger[_0x9015('0xc')](_0x9015('0x45'),_0x3ad073['id']);return getEndUser(_0x1cb40e,_0x54a18a[_0x9015('0x53')],_0x54a18a[_0x9015('0x54')]);})['then'](function(_0x5b026b){_0x2baf85=_0x5b026b;logger[_0x9015('0xc')](_0x9015('0x47'),_0x2baf85['id']);return getTicket(_0x1cb40e,_0x3ad073,_0x2baf85,_0x54b31a,_0x54a18a);})[_0x9015('0x20')](function(_0x14c1a4){if(_0x14c1a4&&_0x14c1a4['id']){logger['info'](_0x9015('0x1d'));logger[_0x9015('0xc')]('The\x20Ticket\x20ID\x20is:',_0x14c1a4['id']);logger[_0x9015('0xc')](_0x9015('0x55'),_0x9015('0x4a'));emit(util[_0x9015('0xf')](_0x9015('0x4b'),_0x26df21[_0x9015('0x16')]),_0x9015('0x4c'),{'uri':util[_0x9015('0xf')](_0x9015('0x4d'),_0x1cb40e[_0x9015('0x1f')],_0x14c1a4['id'])});}})[_0x9015('0x4e')](function(_0x548900){logger[_0x9015('0x4f')](_0x9015('0x55'),JSON[_0x9015('0x2e')](_0x548900));});};exports['unmanaged']=function(_0xcfab41,_0x11ceca,_0x54038f,_0x4ae10d,_0x24c359,_0x37da6c){var _0x2f710e,_0x57f009;_0x37da6c[_0x9015('0x1f')]=intUtil[_0x9015('0x3f')](_0x37da6c[_0x9015('0x1f')]);_0x37da6c[_0x9015('0x40')]=intUtil['stripTrailingSlash'](_0x37da6c[_0x9015('0x40')]);if(_0x24c359&&_0x24c359[_0x9015('0x56')]){logger[_0x9015('0xc')]('['+_0x11ceca[_0x9015('0x57')][_0x9015('0x58')]()+']',_0x9015('0x41'));_0x11ceca[_0x9015('0x44')]=util[_0x9015('0xf')](_0x9015('0x42'),_0x37da6c[_0x9015('0x40')],_0x11ceca[_0x9015('0x43')],md5(_0x11ceca[_0x9015('0x43')]));}else{_0x11ceca['recordingURL']='';}headers[_0x9015('0x52')]=getAuth(_0x37da6c);return getUser(_0x37da6c,'')['then'](function(_0x74f17){_0x2f710e=_0x74f17;logger[_0x9015('0xc')]('The\x20User\x20ID\x20is:',_0x2f710e['id']);return getEndUser(_0x37da6c,_0x11ceca[_0x9015('0x46')],_0x11ceca[_0x9015('0x59')]);})[_0x9015('0x20')](function(_0x5c180c){_0x57f009=_0x5c180c;logger['info'](_0x9015('0x47'),_0x57f009['id']);return getTicket(_0x37da6c,_0x2f710e,_0x57f009,_0x54038f,_0x11ceca);})[_0x9015('0x20')](function(_0x3ff5fa){if(_0x3ff5fa){logger[_0x9015('0xc')](_0x9015('0x1d'));logger[_0x9015('0xc')]('The\x20Ticket\x20ID\x20is:',_0x3ff5fa['id']);}})['catch'](function(_0x3df17f){logger[_0x9015('0x4f')]('['+_0x11ceca[_0x9015('0x57')][_0x9015('0x58')]()+']',JSON[_0x9015('0x2e')](_0x3df17f));});};
\ No newline at end of file
+var _0x7890=['emit','info','Creating\x20new\x20ticket...','merge','format','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','keyBy','value','%s/api/v2/tickets','remoteUri','then','Ticket\x20created!','validateEmail','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Basic\x20%s','apiKey','toString','base64','[HTTP]','stringify','GET','map','forEach','includes','picklist','type','nameField','customField','toLowerCase','content','string','idField','push','variable','variableName','customVariable','Variable','queue','serverUrl','stripTrailingSlash','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','error','recordingFormat','none','destcalleridname','destcalleridnum','unmanaged','monitor_format','lastevent','request-promise','md5','../../../../config/logger','freshdesk','redis','defaults','localhost','application/json'];(function(_0x321bb2,_0x202794){var _0x9c12ed=function(_0x263dd3){while(--_0x263dd3){_0x321bb2['push'](_0x321bb2['shift']());}};_0x9c12ed(++_0x202794);}(_0x7890,0x103));var _0x0789=function(_0x2ca814,_0x463ba0){_0x2ca814=_0x2ca814-0x0;var _0x532e0f=_0x7890[_0x2ca814];return _0x532e0f;};'use strict';var _=require('lodash');var rp=require(_0x0789('0x0'));var md5=require(_0x0789('0x1'));var util=require('util');var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0x0789('0x2'))(_0x0789('0x3'));config[_0x0789('0x4')]=_[_0x0789('0x5')](config['redis'],{'host':_0x0789('0x6'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x0789('0x4')]));var headers={'Content-Type':_0x0789('0x7'),'Accept':_0x0789('0x7')};function emit(_0x4afb5f,_0x37ade0,_0x4d04de){io['to'](_0x4afb5f)[_0x0789('0x8')](_0x37ade0,_0x4d04de);}function getTicket(_0x3ca689,_0xf0a523,_0x50ffb1,_0x42463a,_0x14e0b0){logger[_0x0789('0x9')](_0x0789('0xa'));var _0x225051=_[_0x0789('0xb')]({'responder_id':_0xf0a523['id'],'requester_id':_0x50ffb1['id'],'name':util[_0x0789('0xc')]('Caller\x20-\x20%s',_0x14e0b0[_0x0789('0xd')]),'phone':_0x14e0b0[_0x0789('0xe')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x0789('0xf')](_0x42463a['Subjects'],_0x14e0b0,'\x20'),'description':intUtil[_0x0789('0xf')](_0x42463a[_0x0789('0x10')],_0x14e0b0,_0x0789('0x11')),'tags':getTags(_0x42463a[_0x0789('0x12')],_0x0789('0x13'))},getCustomFields(_0x42463a[_0x0789('0x14')],_0x14e0b0));_0x225051[_0x0789('0x15')]=_[_0x0789('0x16')](_[_0x0789('0x17')](_0x225051[_0x0789('0x15')],'id'),_0x0789('0x18'));return request({'uri':util[_0x0789('0xc')](_0x0789('0x19'),_0x3ca689[_0x0789('0x1a')]),'method':'POST','body':_0x225051})[_0x0789('0x1b')](function(_0x280cb2){logger[_0x0789('0x9')](_0x0789('0x1c'));return _0x280cb2;});}function getUser(_0x4fb390,_0x75d699){if(intUtil[_0x0789('0x1d')](_0x75d699)){return request({'uri':util[_0x0789('0xc')]('%s/api/v2/agents',_0x4fb390[_0x0789('0x1a')]),'qs':{'email':_0x75d699}})[_0x0789('0x1b')](function(_0x32d449){if(_0x32d449['length']){logger[_0x0789('0x9')](_0x0789('0x1e'));return _[_0x0789('0x1f')](_0x32d449,function(_0x2695b0){return _0x2695b0['contact'][_0x0789('0x20')]===_0x75d699;});}else{logger[_0x0789('0x9')](_0x0789('0x21'));return request({'uri':util[_0x0789('0xc')](_0x0789('0x22'),_0x4fb390[_0x0789('0x1a')])})[_0x0789('0x1b')](function(_0x40cebc){logger[_0x0789('0x9')](_0x0789('0x23'));return _0x40cebc;});}});}else{logger[_0x0789('0x9')](_0x0789('0x24'));return request({'uri':util[_0x0789('0xc')](_0x0789('0x22'),_0x4fb390[_0x0789('0x1a')])})[_0x0789('0x1b')](function(_0x51e92b){logger[_0x0789('0x9')](_0x0789('0x23'));return _0x51e92b;});}}function getEndUser(_0xb9dd3,_0x5a0c2a,_0x255a1a){logger['info'](_0x0789('0x25'),_0x255a1a);return request({'uri':util[_0x0789('0xc')](_0x0789('0x26'),_0xb9dd3[_0x0789('0x1a')]),'qs':{'phone':_0x255a1a}})[_0x0789('0x1b')](function(_0x3e1689){if(_0x3e1689[_0x0789('0x27')]){logger[_0x0789('0x9')](_0x0789('0x28'));return _['find'](_0x3e1689,{'phone':_0x255a1a});}else{logger['info'](_0x0789('0x29'));return request({'uri':util['format']('%s/api/v2/contacts',_0xb9dd3[_0x0789('0x1a')]),'method':_0x0789('0x2a'),'body':{'name':_0x5a0c2a,'phone':_0x255a1a}})[_0x0789('0x1b')](function(_0x241ade){logger[_0x0789('0x9')]('Enduser\x20created.');return _0x241ade;});}});}function getAuth(_0x45f223){return util[_0x0789('0xc')](_0x0789('0x2b'),new Buffer(_0x45f223[_0x0789('0x2c')]+':X')[_0x0789('0x2d')](_0x0789('0x2e')));}function request(_0x40250e){logger['debug'](_0x0789('0x2f'),JSON[_0x0789('0x30')](_0x40250e));return rp(_[_0x0789('0x5')](_0x40250e,{'method':_0x0789('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x4caf46,_0xcff861){var _0x1fee3d=[];if(_0x4caf46&&_0x4caf46[_0x0789('0x27')]>0x0){_0x1fee3d=_[_0x0789('0x32')](_0x4caf46,_0xcff861);}return _0x1fee3d;}function getCustomFields(_0x11dccc,_0x1f03bd){var _0x15bb70=[];var _0x1aade0={'custom_fields':[]};if(_0x11dccc['length']>0x0){_[_0x0789('0x33')](_0x11dccc,function(_0x16633f){if(_[_0x0789('0x34')](['string',_0x0789('0x35')],_0x16633f[_0x0789('0x36')])&&_0x16633f[_0x0789('0x37')]&&!_0x16633f[_0x0789('0x38')]){_0x1aade0[_0x16633f['nameField'][_0x0789('0x39')]()]=_0x16633f[_0x0789('0x3a')][_0x0789('0x2d')]();}else if(_[_0x0789('0x34')]([_0x0789('0x3b'),_0x0789('0x35')],_0x16633f[_0x0789('0x36')])&&_0x16633f[_0x0789('0x3c')]&&_0x16633f[_0x0789('0x38')]){_0x1aade0[_0x0789('0x15')][_0x0789('0x3d')]({'id':_0x16633f[_0x0789('0x3c')],'value':_0x16633f[_0x0789('0x3a')][_0x0789('0x2d')]()});}else if(_0x16633f[_0x0789('0x36')]===_0x0789('0x3e')&&_0x16633f['variableName']&&_0x16633f[_0x0789('0x3c')]&&_0x16633f['customField']){_0x1f03bd[_0x16633f[_0x0789('0x3f')]]&&_0x1aade0[_0x0789('0x15')][_0x0789('0x3d')]({'id':_0x16633f[_0x0789('0x3c')],'value':_0x1f03bd[_0x16633f[_0x0789('0x3f')]][_0x0789('0x2d')]()});}else if(_0x16633f[_0x0789('0x36')]===_0x0789('0x40')&&_0x16633f[_0x0789('0x41')]&&_0x16633f[_0x0789('0x41')][_0x0789('0x13')]&&_0x16633f[_0x0789('0x3c')]&&_0x16633f[_0x0789('0x38')]){_0x1f03bd[_0x16633f[_0x0789('0x41')][_0x0789('0x13')][_0x0789('0x39')]()]&&_0x1aade0['custom_fields']['push']({'id':_0x16633f[_0x0789('0x3c')],'value':_0x1f03bd[_0x16633f['Variable'][_0x0789('0x13')][_0x0789('0x39')]()]['toString']()});}});}return _0x1aade0;}exports[_0x0789('0x42')]=function(_0x21851f,_0x2681d6,_0x5a68b2,_0x1b5140,_0x16232d,_0x2954ca){var _0x7fb3ae,_0x9bfdee;_0x2954ca[_0x0789('0x1a')]=intUtil['stripTrailingSlash'](_0x2954ca[_0x0789('0x1a')]);_0x2954ca[_0x0789('0x43')]=intUtil[_0x0789('0x44')](_0x2954ca[_0x0789('0x43')]);if(_0x16232d&&_0x16232d['monitor_format']){logger[_0x0789('0x9')](_0x0789('0x45'),_0x0789('0x46'));_0x2681d6[_0x0789('0x47')]=util[_0x0789('0xc')](_0x0789('0x48'),_0x2954ca[_0x0789('0x43')],_0x2681d6['uniqueid'],md5(_0x2681d6[_0x0789('0x49')]));}else{_0x2681d6[_0x0789('0x47')]='';}headers[_0x0789('0x4a')]=getAuth(_0x2954ca);return getUser(_0x2954ca,_0x1b5140['email'])[_0x0789('0x1b')](function(_0x44c5ef){_0x7fb3ae=_0x44c5ef;logger['info']('The\x20User\x20ID\x20is:',_0x7fb3ae['id']);return getEndUser(_0x2954ca,_0x2681d6[_0x0789('0xd')],_0x2681d6[_0x0789('0xe')]);})[_0x0789('0x1b')](function(_0x15dfb7){_0x9bfdee=_0x15dfb7;logger[_0x0789('0x9')](_0x0789('0x4b'),_0x9bfdee['id']);return getTicket(_0x2954ca,_0x7fb3ae,_0x9bfdee,_0x5a68b2,_0x2681d6);})['then'](function(_0x342253){if(_0x342253&&_0x342253['id']){logger[_0x0789('0x9')](_0x0789('0x1c'));logger['info'](_0x0789('0x4c'),_0x342253['id']);logger['info'](_0x0789('0x45'),_0x0789('0x4d'));emit(util['format'](_0x0789('0x4e'),_0x1b5140[_0x0789('0x13')]),_0x0789('0x4f'),{'uri':util[_0x0789('0xc')](_0x0789('0x50'),_0x2954ca[_0x0789('0x1a')],_0x342253['id'])});}})['catch'](function(_0x53699d){logger[_0x0789('0x51')]('[QUEUE]',JSON[_0x0789('0x30')](_0x53699d));});};exports['outbound']=function(_0x296f55,_0x5919cf,_0x122596,_0x37342d,_0x6082bc,_0x946ce4,_0x738ebb){var _0x28815b,_0x1278af;_0x946ce4[_0x0789('0x1a')]=intUtil[_0x0789('0x44')](_0x946ce4[_0x0789('0x1a')]);_0x946ce4[_0x0789('0x43')]=intUtil[_0x0789('0x44')](_0x946ce4['serverUrl']);if(_0x738ebb&&_0x738ebb[_0x0789('0x52')]&&_0x738ebb[_0x0789('0x52')]!==_0x0789('0x53')){logger[_0x0789('0x9')]('[OUTBOUND]',_0x0789('0x46'));_0x5919cf['recordingURL']=util[_0x0789('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x946ce4[_0x0789('0x43')],_0x5919cf[_0x0789('0x49')],md5(_0x5919cf['uniqueid']));}headers[_0x0789('0x4a')]=getAuth(_0x946ce4);return getUser(_0x946ce4,_0x37342d[_0x0789('0x20')])[_0x0789('0x1b')](function(_0x1ae500){_0x28815b=_0x1ae500;logger[_0x0789('0x9')]('The\x20User\x20ID\x20is:',_0x28815b['id']);return getEndUser(_0x946ce4,_0x5919cf[_0x0789('0x54')],_0x5919cf[_0x0789('0x55')]);})['then'](function(_0x55e1c9){_0x1278af=_0x55e1c9;logger['info'](_0x0789('0x4b'),_0x1278af['id']);return getTicket(_0x946ce4,_0x28815b,_0x1278af,_0x122596,_0x5919cf);})[_0x0789('0x1b')](function(_0x1ecae2){if(_0x1ecae2&&_0x1ecae2['id']){logger[_0x0789('0x9')]('Ticket\x20created!');logger[_0x0789('0x9')](_0x0789('0x4c'),_0x1ecae2['id']);logger[_0x0789('0x9')]('[OUTBOUND]',_0x0789('0x4d'));emit(util[_0x0789('0xc')](_0x0789('0x4e'),_0x37342d[_0x0789('0x13')]),_0x0789('0x4f'),{'uri':util[_0x0789('0xc')](_0x0789('0x50'),_0x946ce4[_0x0789('0x1a')],_0x1ecae2['id'])});}})['catch'](function(_0x2cd29d){logger[_0x0789('0x51')]('[OUTBOUND]',JSON[_0x0789('0x30')](_0x2cd29d));});};exports[_0x0789('0x56')]=function(_0x2a7283,_0x500d36,_0x48d677,_0x30b8c0,_0x5cf5e6,_0x260b24){var _0x1103f2,_0x3ed87c;_0x260b24['remoteUri']=intUtil[_0x0789('0x44')](_0x260b24[_0x0789('0x1a')]);_0x260b24[_0x0789('0x43')]=intUtil[_0x0789('0x44')](_0x260b24[_0x0789('0x43')]);if(_0x5cf5e6&&_0x5cf5e6[_0x0789('0x57')]){logger['info']('['+_0x500d36[_0x0789('0x58')]['toUpperCase']()+']',_0x0789('0x46'));_0x500d36[_0x0789('0x47')]=util[_0x0789('0xc')](_0x0789('0x48'),_0x260b24['serverUrl'],_0x500d36[_0x0789('0x49')],md5(_0x500d36[_0x0789('0x49')]));}else{_0x500d36[_0x0789('0x47')]='';}headers[_0x0789('0x4a')]=getAuth(_0x260b24);return getUser(_0x260b24,'')[_0x0789('0x1b')](function(_0x5da892){_0x1103f2=_0x5da892;logger['info']('The\x20User\x20ID\x20is:',_0x1103f2['id']);return getEndUser(_0x260b24,_0x500d36[_0x0789('0xd')],_0x500d36[_0x0789('0xe')]);})['then'](function(_0x4c4235){_0x3ed87c=_0x4c4235;logger[_0x0789('0x9')](_0x0789('0x4b'),_0x3ed87c['id']);return getTicket(_0x260b24,_0x1103f2,_0x3ed87c,_0x48d677,_0x500d36);})[_0x0789('0x1b')](function(_0x437ef9){if(_0x437ef9){logger['info'](_0x0789('0x1c'));logger[_0x0789('0x9')](_0x0789('0x4c'),_0x437ef9['id']);}})['catch'](function(_0x218eca){logger[_0x0789('0x51')]('['+_0x500d36[_0x0789('0x58')]['toUpperCase']()+']',JSON['stringify'](_0x218eca));});};
\ No newline at end of file