// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x2a3b=['stringify','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','user:%s','unmanaged','toUpperCase','lastevent','lodash','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','calleridname','getString','Subjects','Descriptions','<br>','Tags','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','%s/api/v2/agents','then','length','Agent\x20found!','find','contact','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','Basic\x20%s','toString','debug','GET','map','string','nameField','content','type','idField','push','variableName','customField','customVariable','Variable','name','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error'];(function(_0x2237be,_0x2ed5c1){var _0x3312ab=function(_0x448a62){while(--_0x448a62){_0x2237be['push'](_0x2237be['shift']());}};_0x3312ab(++_0x2ed5c1);}(_0x2a3b,0x176));var _0xb2a3=function(_0x16316d,_0x1618e7){_0x16316d=_0x16316d-0x0;var _0x754631=_0x2a3b[_0x16316d];return _0x754631;};'use strict';var _=require(_0xb2a3('0x0'));var rp=require(_0xb2a3('0x1'));var md5=require(_0xb2a3('0x2'));var util=require(_0xb2a3('0x3'));var Redis=require(_0xb2a3('0x4'));var intUtil=require('./util');var config=require(_0xb2a3('0x5'));var logger=require(_0xb2a3('0x6'))('freshdesk');config[_0xb2a3('0x7')]=_[_0xb2a3('0x8')](config[_0xb2a3('0x7')],{'host':_0xb2a3('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xb2a3('0x7')]));var headers={'Content-Type':_0xb2a3('0xa'),'Accept':_0xb2a3('0xa')};function emit(_0x1aad4d,_0x4bca7a,_0x54be4c){io['to'](_0x1aad4d)[_0xb2a3('0xb')](_0x4bca7a,_0x54be4c);}function getTicket(_0x3c6e02,_0xc95566,_0x450eaf,_0x1cb43c,_0x2a226e){logger[_0xb2a3('0xc')](_0xb2a3('0xd'));var _0x125198=_[_0xb2a3('0xe')]({'responder_id':_0xc95566['id'],'requester_id':_0x450eaf['id'],'name':util[_0xb2a3('0xf')]('Caller\x20-\x20%s',_0x2a226e[_0xb2a3('0x10')]),'phone':_0x2a226e['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xb2a3('0x11')](_0x1cb43c[_0xb2a3('0x12')],_0x2a226e,'\x20'),'description':intUtil['getString'](_0x1cb43c[_0xb2a3('0x13')],_0x2a226e,_0xb2a3('0x14')),'tags':getTags(_0x1cb43c[_0xb2a3('0x15')],'name')},getCustomFields(_0x1cb43c[_0xb2a3('0x16')],_0x2a226e));_0x125198['custom_fields']=_[_0xb2a3('0x17')](_[_0xb2a3('0x18')](_0x125198[_0xb2a3('0x19')],'id'),_0xb2a3('0x1a'));return request({'uri':util['format'](_0xb2a3('0x1b'),_0x3c6e02[_0xb2a3('0x1c')]),'method':'POST','body':_0x125198})['then'](function(_0x3465c0){logger[_0xb2a3('0xc')]('Ticket\x20created!');return _0x3465c0;});}function getUser(_0x4a154b,_0x51b723){if(intUtil['validateEmail'](_0x51b723)){return request({'uri':util['format'](_0xb2a3('0x1d'),_0x4a154b['remoteUri']),'qs':{'email':_0x51b723}})[_0xb2a3('0x1e')](function(_0x180ca1){if(_0x180ca1[_0xb2a3('0x1f')]){logger[_0xb2a3('0xc')](_0xb2a3('0x20'));return _[_0xb2a3('0x21')](_0x180ca1,function(_0x1d9a3f){return _0x1d9a3f[_0xb2a3('0x22')]['email']===_0x51b723;});}else{logger[_0xb2a3('0xc')](_0xb2a3('0x23'));return request({'uri':util[_0xb2a3('0xf')](_0xb2a3('0x24'),_0x4a154b['remoteUri'])})['then'](function(_0x574065){logger[_0xb2a3('0xc')](_0xb2a3('0x25'));return _0x574065;});}});}else{logger[_0xb2a3('0xc')](_0xb2a3('0x26'));return request({'uri':util[_0xb2a3('0xf')]('%s/api/v2/agents/me',_0x4a154b[_0xb2a3('0x1c')])})[_0xb2a3('0x1e')](function(_0x310be8){logger[_0xb2a3('0xc')](_0xb2a3('0x25'));return _0x310be8;});}}function getEndUser(_0x1fea91,_0x1272d4,_0x378fed){logger[_0xb2a3('0xc')](_0xb2a3('0x27'),_0x378fed);return request({'uri':util[_0xb2a3('0xf')](_0xb2a3('0x28'),_0x1fea91[_0xb2a3('0x1c')]),'qs':{'phone':_0x378fed}})[_0xb2a3('0x1e')](function(_0x5a223f){if(_0x5a223f[_0xb2a3('0x1f')]){logger[_0xb2a3('0xc')](_0xb2a3('0x29'));return _['find'](_0x5a223f,{'phone':_0x378fed});}else{logger[_0xb2a3('0xc')](_0xb2a3('0x2a'));return request({'uri':util['format'](_0xb2a3('0x28'),_0x1fea91['remoteUri']),'method':_0xb2a3('0x2b'),'body':{'name':_0x1272d4,'phone':_0x378fed}})['then'](function(_0x329a8d){logger[_0xb2a3('0xc')](_0xb2a3('0x2c'));return _0x329a8d;});}});}function getAuth(_0x499e5a){return util[_0xb2a3('0xf')](_0xb2a3('0x2d'),new Buffer(_0x499e5a['apiKey']+':X')[_0xb2a3('0x2e')]('base64'));}function request(_0x98cdc1){logger[_0xb2a3('0x2f')]('[HTTP]',JSON['stringify'](_0x98cdc1));return rp(_[_0xb2a3('0x8')](_0x98cdc1,{'method':_0xb2a3('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x3beb78,_0x4ecd55){var _0x20d64c=[];if(_0x3beb78&&_0x3beb78['length']>0x0){_0x20d64c=_[_0xb2a3('0x31')](_0x3beb78,_0x4ecd55);}return _0x20d64c;}function getCustomFields(_0x349e9a,_0x52bc01){var _0x26291c=[];var _0x3ea468={'custom_fields':[]};if(_0x349e9a[_0xb2a3('0x1f')]>0x0){_['forEach'](_0x349e9a,function(_0x5d665a){if(_0x5d665a['type']===_0xb2a3('0x32')&&_0x5d665a[_0xb2a3('0x33')]&&!_0x5d665a['customField']){_0x3ea468[_0x5d665a[_0xb2a3('0x33')]['toLowerCase']()]=_0x5d665a[_0xb2a3('0x34')][_0xb2a3('0x2e')]();}else if(_0x5d665a[_0xb2a3('0x35')]===_0xb2a3('0x32')&&_0x5d665a[_0xb2a3('0x36')]&&_0x5d665a['customField']){_0x3ea468[_0xb2a3('0x19')][_0xb2a3('0x37')]({'id':_0x5d665a[_0xb2a3('0x36')],'value':_0x5d665a['content']['toString']()});}else if(_0x5d665a[_0xb2a3('0x35')]==='variable'&&_0x5d665a[_0xb2a3('0x38')]&&_0x5d665a[_0xb2a3('0x36')]&&_0x5d665a[_0xb2a3('0x39')]){_0x52bc01[_0x5d665a[_0xb2a3('0x38')]]&&_0x3ea468[_0xb2a3('0x19')]['push']({'id':_0x5d665a[_0xb2a3('0x36')],'value':_0x52bc01[_0x5d665a[_0xb2a3('0x38')]][_0xb2a3('0x2e')]()});}else if(_0x5d665a[_0xb2a3('0x35')]===_0xb2a3('0x3a')&&_0x5d665a[_0xb2a3('0x3b')]&&_0x5d665a[_0xb2a3('0x3b')]['name']&&_0x5d665a[_0xb2a3('0x36')]&&_0x5d665a[_0xb2a3('0x39')]){_0x52bc01[_0x5d665a[_0xb2a3('0x3b')][_0xb2a3('0x3c')]['toLowerCase']()]&&_0x3ea468['custom_fields'][_0xb2a3('0x37')]({'id':_0x5d665a[_0xb2a3('0x36')],'value':_0x52bc01[_0x5d665a[_0xb2a3('0x3b')]['name'][_0xb2a3('0x3d')]()][_0xb2a3('0x2e')]()});}});}return _0x3ea468;}exports[_0xb2a3('0x3e')]=function(_0x8dfa63,_0xb6afef,_0x17ad59,_0x3cf6dd,_0x4fb315,_0x44495d){var _0x3cdc56,_0x3c92b2;_0x44495d['remoteUri']=intUtil[_0xb2a3('0x3f')](_0x44495d[_0xb2a3('0x1c')]);_0x44495d[_0xb2a3('0x40')]=intUtil[_0xb2a3('0x3f')](_0x44495d[_0xb2a3('0x40')]);if(_0x4fb315&&_0x4fb315[_0xb2a3('0x41')]){logger[_0xb2a3('0xc')]('[QUEUE]','Recording\x20is\x20enabled!');_0xb6afef[_0xb2a3('0x42')]=util[_0xb2a3('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x44495d[_0xb2a3('0x40')],_0xb6afef[_0xb2a3('0x43')],md5(_0xb6afef[_0xb2a3('0x43')]));}else{_0xb6afef[_0xb2a3('0x42')]='';}headers[_0xb2a3('0x44')]=getAuth(_0x44495d);return getUser(_0x44495d,_0x3cf6dd[_0xb2a3('0x45')])[_0xb2a3('0x1e')](function(_0x1ac671){_0x3cdc56=_0x1ac671;logger[_0xb2a3('0xc')](_0xb2a3('0x46'),_0x3cdc56['id']);return getEndUser(_0x44495d,_0xb6afef[_0xb2a3('0x10')],_0xb6afef[_0xb2a3('0x47')]);})['then'](function(_0x1a6984){_0x3c92b2=_0x1a6984;logger[_0xb2a3('0xc')](_0xb2a3('0x48'),_0x3c92b2['id']);return getTicket(_0x44495d,_0x3cdc56,_0x3c92b2,_0x17ad59,_0xb6afef);})['then'](function(_0x2a7d8c){if(_0x2a7d8c&&_0x2a7d8c['id']){logger[_0xb2a3('0xc')](_0xb2a3('0x49'));logger[_0xb2a3('0xc')](_0xb2a3('0x4a'),_0x2a7d8c['id']);logger['info'](_0xb2a3('0x4b'),_0xb2a3('0x4c'));emit(util[_0xb2a3('0xf')]('user:%s',_0x3cf6dd[_0xb2a3('0x3c')]),_0xb2a3('0x4d'),{'uri':util[_0xb2a3('0xf')](_0xb2a3('0x4e'),_0x44495d[_0xb2a3('0x1c')],_0x2a7d8c['id'])});}})[_0xb2a3('0x4f')](function(_0x5156d2){logger[_0xb2a3('0x50')](_0xb2a3('0x4b'),JSON[_0xb2a3('0x51')](_0x5156d2));});};exports['outbound']=function(_0x51ccaf,_0x49942f,_0x340752,_0x222ad7,_0x15b473,_0x3702a0,_0x4ad70a){var _0x5548da,_0xa2ff4;_0x3702a0['remoteUri']=intUtil[_0xb2a3('0x3f')](_0x3702a0['remoteUri']);_0x3702a0['serverUrl']=intUtil[_0xb2a3('0x3f')](_0x3702a0[_0xb2a3('0x40')]);if(_0x4ad70a&&_0x4ad70a[_0xb2a3('0x52')]&&_0x4ad70a[_0xb2a3('0x52')]!==_0xb2a3('0x53')){logger[_0xb2a3('0xc')](_0xb2a3('0x54'),_0xb2a3('0x55'));_0x49942f[_0xb2a3('0x42')]=util[_0xb2a3('0xf')](_0xb2a3('0x56'),_0x3702a0[_0xb2a3('0x40')],_0x49942f['uniqueid'],md5(_0x49942f['uniqueid']));}headers[_0xb2a3('0x44')]=getAuth(_0x3702a0);return getUser(_0x3702a0,_0x222ad7['email'])[_0xb2a3('0x1e')](function(_0x29961c){_0x5548da=_0x29961c;logger['info']('The\x20User\x20ID\x20is:',_0x5548da['id']);return getEndUser(_0x3702a0,_0x49942f['destcalleridname'],_0x49942f['destcalleridnum']);})[_0xb2a3('0x1e')](function(_0x4bb81e){_0xa2ff4=_0x4bb81e;logger[_0xb2a3('0xc')](_0xb2a3('0x48'),_0xa2ff4['id']);return getTicket(_0x3702a0,_0x5548da,_0xa2ff4,_0x340752,_0x49942f);})[_0xb2a3('0x1e')](function(_0x7678a4){if(_0x7678a4&&_0x7678a4['id']){logger[_0xb2a3('0xc')]('Ticket\x20created!');logger['info'](_0xb2a3('0x4a'),_0x7678a4['id']);logger['info'](_0xb2a3('0x54'),_0xb2a3('0x4c'));emit(util[_0xb2a3('0xf')](_0xb2a3('0x57'),_0x222ad7[_0xb2a3('0x3c')]),_0xb2a3('0x4d'),{'uri':util[_0xb2a3('0xf')](_0xb2a3('0x4e'),_0x3702a0[_0xb2a3('0x1c')],_0x7678a4['id'])});}})[_0xb2a3('0x4f')](function(_0x2c844b){logger[_0xb2a3('0x50')](_0xb2a3('0x54'),JSON[_0xb2a3('0x51')](_0x2c844b));});};exports[_0xb2a3('0x58')]=function(_0x1fbf75,_0x34d549,_0x92cba,_0x48af77,_0x1be549,_0x4384aa){var _0x302bed,_0x3109f0;_0x4384aa[_0xb2a3('0x1c')]=intUtil[_0xb2a3('0x3f')](_0x4384aa[_0xb2a3('0x1c')]);_0x4384aa[_0xb2a3('0x40')]=intUtil['stripTrailingSlash'](_0x4384aa['serverUrl']);if(_0x1be549&&_0x1be549[_0xb2a3('0x41')]){logger[_0xb2a3('0xc')]('['+_0x34d549['lastevent'][_0xb2a3('0x59')]()+']',_0xb2a3('0x55'));_0x34d549['recordingURL']=util[_0xb2a3('0xf')](_0xb2a3('0x56'),_0x4384aa[_0xb2a3('0x40')],_0x34d549[_0xb2a3('0x43')],md5(_0x34d549['uniqueid']));}else{_0x34d549[_0xb2a3('0x42')]='';}headers['Authorization']=getAuth(_0x4384aa);return getUser(_0x4384aa,'')[_0xb2a3('0x1e')](function(_0x59e71d){_0x302bed=_0x59e71d;logger[_0xb2a3('0xc')](_0xb2a3('0x46'),_0x302bed['id']);return getEndUser(_0x4384aa,_0x34d549['calleridname'],_0x34d549[_0xb2a3('0x47')]);})[_0xb2a3('0x1e')](function(_0x39956c){_0x3109f0=_0x39956c;logger[_0xb2a3('0xc')](_0xb2a3('0x48'),_0x3109f0['id']);return getTicket(_0x4384aa,_0x302bed,_0x3109f0,_0x92cba,_0x34d549);})[_0xb2a3('0x1e')](function(_0x591974){if(_0x591974){logger['info'](_0xb2a3('0x49'));logger[_0xb2a3('0xc')]('The\x20Ticket\x20ID\x20is:',_0x591974['id']);}})[_0xb2a3('0x4f')](function(_0x5120df){logger['error']('['+_0x34d549[_0xb2a3('0x5a')][_0xb2a3('0x59')]()+']',JSON[_0xb2a3('0x51')](_0x5120df));});};
\ No newline at end of file
+var _0xe4f6=['custom_fields','keyBy','value','%s/api/v2/tickets','remoteUri','then','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20created.','Basic\x20%s','apiKey','debug','[HTTP]','defaults','GET','forEach','includes','picklist','nameField','customField','content','toString','string','idField','push','variable','variableName','type','Variable','toLowerCase','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','Ticket\x20created!','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','stringify','outbound','recordingFormat','[OUTBOUND]','destcalleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','unmanaged','lastevent','toUpperCase','md5','util','ioredis','./util','../../../../config/logger','freshdesk','redis','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','calleridname','calleridnum','getString','Descriptions','Tags','name','Fields'];(function(_0x10ea3c,_0x5a2abd){var _0x25c6ee=function(_0x3e341a){while(--_0x3e341a){_0x10ea3c['push'](_0x10ea3c['shift']());}};_0x25c6ee(++_0x5a2abd);}(_0xe4f6,0x19a));var _0x6e4f=function(_0x576185,_0x5d0390){_0x576185=_0x576185-0x0;var _0x16b86b=_0xe4f6[_0x576185];return _0x16b86b;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0x6e4f('0x0'));var util=require(_0x6e4f('0x1'));var Redis=require(_0x6e4f('0x2'));var intUtil=require(_0x6e4f('0x3'));var config=require('../../../../config/environment');var logger=require(_0x6e4f('0x4'))(_0x6e4f('0x5'));config[_0x6e4f('0x6')]=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x6e4f('0x6')]));var headers={'Content-Type':_0x6e4f('0x7'),'Accept':_0x6e4f('0x7')};function emit(_0x30d3e6,_0x67dc43,_0x34e359){io['to'](_0x30d3e6)[_0x6e4f('0x8')](_0x67dc43,_0x34e359);}function getTicket(_0xda8bcd,_0x5b58c6,_0xb44360,_0x5ef76e,_0x59f853){logger[_0x6e4f('0x9')](_0x6e4f('0xa'));var _0x2a71df=_[_0x6e4f('0xb')]({'responder_id':_0x5b58c6['id'],'requester_id':_0xb44360['id'],'name':util[_0x6e4f('0xc')]('Caller\x20-\x20%s',_0x59f853[_0x6e4f('0xd')]),'phone':_0x59f853[_0x6e4f('0xe')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x5ef76e['Subjects'],_0x59f853,'\x20'),'description':intUtil[_0x6e4f('0xf')](_0x5ef76e[_0x6e4f('0x10')],_0x59f853,'<br>'),'tags':getTags(_0x5ef76e[_0x6e4f('0x11')],_0x6e4f('0x12'))},getCustomFields(_0x5ef76e[_0x6e4f('0x13')],_0x59f853));_0x2a71df[_0x6e4f('0x14')]=_['mapValues'](_[_0x6e4f('0x15')](_0x2a71df[_0x6e4f('0x14')],'id'),_0x6e4f('0x16'));return request({'uri':util[_0x6e4f('0xc')](_0x6e4f('0x17'),_0xda8bcd[_0x6e4f('0x18')]),'method':'POST','body':_0x2a71df})[_0x6e4f('0x19')](function(_0x2459a4){logger[_0x6e4f('0x9')]('Ticket\x20created!');return _0x2459a4;});}function getUser(_0x5d85c1,_0x48218b){if(intUtil[_0x6e4f('0x1a')](_0x48218b)){return request({'uri':util[_0x6e4f('0xc')](_0x6e4f('0x1b'),_0x5d85c1[_0x6e4f('0x18')]),'qs':{'email':_0x48218b}})[_0x6e4f('0x19')](function(_0x460247){if(_0x460247[_0x6e4f('0x1c')]){logger[_0x6e4f('0x9')](_0x6e4f('0x1d'));return _[_0x6e4f('0x1e')](_0x460247,function(_0x2558e8){return _0x2558e8[_0x6e4f('0x1f')][_0x6e4f('0x20')]===_0x48218b;});}else{logger[_0x6e4f('0x9')](_0x6e4f('0x21'));return request({'uri':util[_0x6e4f('0xc')]('%s/api/v2/agents/me',_0x5d85c1[_0x6e4f('0x18')])})[_0x6e4f('0x19')](function(_0x59dfb3){logger[_0x6e4f('0x9')](_0x6e4f('0x22'));return _0x59dfb3;});}});}else{logger[_0x6e4f('0x9')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x6e4f('0xc')]('%s/api/v2/agents/me',_0x5d85c1[_0x6e4f('0x18')])})[_0x6e4f('0x19')](function(_0x57ef93){logger[_0x6e4f('0x9')](_0x6e4f('0x22'));return _0x57ef93;});}}function getEndUser(_0x5f2ae9,_0x5d5e94,_0x123f19){logger['info'](_0x6e4f('0x23'),_0x123f19);return request({'uri':util[_0x6e4f('0xc')](_0x6e4f('0x24'),_0x5f2ae9[_0x6e4f('0x18')]),'qs':{'phone':_0x123f19}})[_0x6e4f('0x19')](function(_0x3c722b){if(_0x3c722b[_0x6e4f('0x1c')]){logger['info']('Enduser\x20found!');return _[_0x6e4f('0x1e')](_0x3c722b,{'phone':_0x123f19});}else{logger[_0x6e4f('0x9')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x6e4f('0xc')]('%s/api/v2/contacts',_0x5f2ae9[_0x6e4f('0x18')]),'method':'POST','body':{'name':_0x5d5e94,'phone':_0x123f19}})[_0x6e4f('0x19')](function(_0x47c6ab){logger[_0x6e4f('0x9')](_0x6e4f('0x25'));return _0x47c6ab;});}});}function getAuth(_0x2b7357){return util['format'](_0x6e4f('0x26'),new Buffer(_0x2b7357[_0x6e4f('0x27')]+':X')['toString']('base64'));}function request(_0x28f92f){logger[_0x6e4f('0x28')](_0x6e4f('0x29'),JSON['stringify'](_0x28f92f));return rp(_[_0x6e4f('0x2a')](_0x28f92f,{'method':_0x6e4f('0x2b'),'headers':headers,'json':!![]}));}function getTags(_0x20ff29,_0x40b8a6){var _0x1a66b1=[];if(_0x20ff29&&_0x20ff29[_0x6e4f('0x1c')]>0x0){_0x1a66b1=_['map'](_0x20ff29,_0x40b8a6);}return _0x1a66b1;}function getCustomFields(_0x276a69,_0x1a8e31){var _0x22d406=[];var _0x38e50f={'custom_fields':[]};if(_0x276a69[_0x6e4f('0x1c')]>0x0){_[_0x6e4f('0x2c')](_0x276a69,function(_0x257dfc){if(_[_0x6e4f('0x2d')](['string',_0x6e4f('0x2e')],_0x257dfc['type'])&&_0x257dfc[_0x6e4f('0x2f')]&&!_0x257dfc[_0x6e4f('0x30')]){_0x38e50f[_0x257dfc[_0x6e4f('0x2f')]['toLowerCase']()]=_0x257dfc[_0x6e4f('0x31')][_0x6e4f('0x32')]();}else if(_[_0x6e4f('0x2d')]([_0x6e4f('0x33'),_0x6e4f('0x2e')],_0x257dfc['type'])&&_0x257dfc[_0x6e4f('0x34')]&&_0x257dfc['customField']){_0x38e50f[_0x6e4f('0x14')][_0x6e4f('0x35')]({'id':_0x257dfc['idField'],'value':_0x257dfc[_0x6e4f('0x31')][_0x6e4f('0x32')]()});}else if(_0x257dfc['type']===_0x6e4f('0x36')&&_0x257dfc[_0x6e4f('0x37')]&&_0x257dfc[_0x6e4f('0x34')]&&_0x257dfc[_0x6e4f('0x30')]){_0x1a8e31[_0x257dfc['variableName']]&&_0x38e50f[_0x6e4f('0x14')][_0x6e4f('0x35')]({'id':_0x257dfc['idField'],'value':_0x1a8e31[_0x257dfc[_0x6e4f('0x37')]][_0x6e4f('0x32')]()});}else if(_0x257dfc[_0x6e4f('0x38')]==='customVariable'&&_0x257dfc[_0x6e4f('0x39')]&&_0x257dfc[_0x6e4f('0x39')][_0x6e4f('0x12')]&&_0x257dfc[_0x6e4f('0x34')]&&_0x257dfc['customField']){_0x1a8e31[_0x257dfc['Variable']['name'][_0x6e4f('0x3a')]()]&&_0x38e50f[_0x6e4f('0x14')][_0x6e4f('0x35')]({'id':_0x257dfc['idField'],'value':_0x1a8e31[_0x257dfc['Variable'][_0x6e4f('0x12')]['toLowerCase']()][_0x6e4f('0x32')]()});}});}return _0x38e50f;}exports['queue']=function(_0x551ea2,_0x12d7a2,_0x2813af,_0xfd51ce,_0x4fba8f,_0x1794fe){var _0x2e61ca,_0x77ac4d;_0x1794fe[_0x6e4f('0x18')]=intUtil[_0x6e4f('0x3b')](_0x1794fe['remoteUri']);_0x1794fe[_0x6e4f('0x3c')]=intUtil[_0x6e4f('0x3b')](_0x1794fe['serverUrl']);if(_0x4fba8f&&_0x4fba8f[_0x6e4f('0x3d')]){logger[_0x6e4f('0x9')](_0x6e4f('0x3e'),_0x6e4f('0x3f'));_0x12d7a2[_0x6e4f('0x40')]=util[_0x6e4f('0xc')](_0x6e4f('0x41'),_0x1794fe['serverUrl'],_0x12d7a2[_0x6e4f('0x42')],md5(_0x12d7a2[_0x6e4f('0x42')]));}else{_0x12d7a2['recordingURL']='';}headers[_0x6e4f('0x43')]=getAuth(_0x1794fe);return getUser(_0x1794fe,_0xfd51ce[_0x6e4f('0x20')])[_0x6e4f('0x19')](function(_0x102036){_0x2e61ca=_0x102036;logger[_0x6e4f('0x9')](_0x6e4f('0x44'),_0x2e61ca['id']);return getEndUser(_0x1794fe,_0x12d7a2[_0x6e4f('0xd')],_0x12d7a2['calleridnum']);})[_0x6e4f('0x19')](function(_0x5d12a3){_0x77ac4d=_0x5d12a3;logger[_0x6e4f('0x9')]('The\x20Enduser\x20ID\x20is:',_0x77ac4d['id']);return getTicket(_0x1794fe,_0x2e61ca,_0x77ac4d,_0x2813af,_0x12d7a2);})[_0x6e4f('0x19')](function(_0x2679c0){if(_0x2679c0&&_0x2679c0['id']){logger[_0x6e4f('0x9')](_0x6e4f('0x45'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x2679c0['id']);logger['info'](_0x6e4f('0x3e'),_0x6e4f('0x46'));emit(util[_0x6e4f('0xc')](_0x6e4f('0x47'),_0xfd51ce[_0x6e4f('0x12')]),_0x6e4f('0x48'),{'uri':util[_0x6e4f('0xc')](_0x6e4f('0x49'),_0x1794fe[_0x6e4f('0x18')],_0x2679c0['id'])});}})[_0x6e4f('0x4a')](function(_0x51d9a8){logger[_0x6e4f('0x4b')]('[QUEUE]',JSON[_0x6e4f('0x4c')](_0x51d9a8));});};exports[_0x6e4f('0x4d')]=function(_0x5bb2dd,_0x116ab9,_0x2d0574,_0x150dc1,_0xb4ad13,_0x2653be,_0x418771){var _0x26f60d,_0x46920;_0x2653be[_0x6e4f('0x18')]=intUtil[_0x6e4f('0x3b')](_0x2653be[_0x6e4f('0x18')]);_0x2653be[_0x6e4f('0x3c')]=intUtil[_0x6e4f('0x3b')](_0x2653be['serverUrl']);if(_0x418771&&_0x418771[_0x6e4f('0x4e')]&&_0x418771[_0x6e4f('0x4e')]!=='none'){logger[_0x6e4f('0x9')](_0x6e4f('0x4f'),_0x6e4f('0x3f'));_0x116ab9[_0x6e4f('0x40')]=util['format'](_0x6e4f('0x41'),_0x2653be[_0x6e4f('0x3c')],_0x116ab9[_0x6e4f('0x42')],md5(_0x116ab9[_0x6e4f('0x42')]));}headers[_0x6e4f('0x43')]=getAuth(_0x2653be);return getUser(_0x2653be,_0x150dc1[_0x6e4f('0x20')])[_0x6e4f('0x19')](function(_0x494c8e){_0x26f60d=_0x494c8e;logger[_0x6e4f('0x9')](_0x6e4f('0x44'),_0x26f60d['id']);return getEndUser(_0x2653be,_0x116ab9['destcalleridname'],_0x116ab9[_0x6e4f('0x50')]);})['then'](function(_0x4f6b4a){_0x46920=_0x4f6b4a;logger[_0x6e4f('0x9')](_0x6e4f('0x51'),_0x46920['id']);return getTicket(_0x2653be,_0x26f60d,_0x46920,_0x2d0574,_0x116ab9);})[_0x6e4f('0x19')](function(_0x2cc29d){if(_0x2cc29d&&_0x2cc29d['id']){logger[_0x6e4f('0x9')](_0x6e4f('0x45'));logger[_0x6e4f('0x9')](_0x6e4f('0x52'),_0x2cc29d['id']);logger[_0x6e4f('0x9')](_0x6e4f('0x4f'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x6e4f('0x47'),_0x150dc1[_0x6e4f('0x12')]),'trigger:browser:url',{'uri':util['format']('%s/helpdesk/tickets/%d',_0x2653be['remoteUri'],_0x2cc29d['id'])});}})[_0x6e4f('0x4a')](function(_0x30e186){logger['error'](_0x6e4f('0x4f'),JSON[_0x6e4f('0x4c')](_0x30e186));});};exports[_0x6e4f('0x53')]=function(_0x4c723c,_0x1b8f48,_0x1b9a7d,_0xa25775,_0x250aed,_0x47976d){var _0x1960b9,_0x26218e;_0x47976d['remoteUri']=intUtil[_0x6e4f('0x3b')](_0x47976d[_0x6e4f('0x18')]);_0x47976d[_0x6e4f('0x3c')]=intUtil['stripTrailingSlash'](_0x47976d[_0x6e4f('0x3c')]);if(_0x250aed&&_0x250aed['monitor_format']){logger[_0x6e4f('0x9')]('['+_0x1b8f48[_0x6e4f('0x54')][_0x6e4f('0x55')]()+']',_0x6e4f('0x3f'));_0x1b8f48[_0x6e4f('0x40')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x47976d[_0x6e4f('0x3c')],_0x1b8f48[_0x6e4f('0x42')],md5(_0x1b8f48[_0x6e4f('0x42')]));}else{_0x1b8f48[_0x6e4f('0x40')]='';}headers[_0x6e4f('0x43')]=getAuth(_0x47976d);return getUser(_0x47976d,'')[_0x6e4f('0x19')](function(_0x3936d5){_0x1960b9=_0x3936d5;logger[_0x6e4f('0x9')](_0x6e4f('0x44'),_0x1960b9['id']);return getEndUser(_0x47976d,_0x1b8f48[_0x6e4f('0xd')],_0x1b8f48[_0x6e4f('0xe')]);})['then'](function(_0x3a285d){_0x26218e=_0x3a285d;logger['info']('The\x20Enduser\x20ID\x20is:',_0x26218e['id']);return getTicket(_0x47976d,_0x1960b9,_0x26218e,_0x1b9a7d,_0x1b8f48);})['then'](function(_0x18b2e1){if(_0x18b2e1){logger[_0x6e4f('0x9')](_0x6e4f('0x45'));logger[_0x6e4f('0x9')](_0x6e4f('0x52'),_0x18b2e1['id']);}})[_0x6e4f('0x4a')](function(_0x1ed202){logger['error']('['+_0x1b8f48['lastevent'][_0x6e4f('0x55')]()+']',JSON[_0x6e4f('0x4c')](_0x1ed202));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff