// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x5ceb=['Descriptions','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','POST','Ticket\x20created!','validateEmail','%s/api/v2/agents','remoteUri','then','length','Agent\x20found!','find','contact','email','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','base64','debug','[HTTP]','stringify','GET','forEach','includes','string','picklist','type','nameField','toLowerCase','content','idField','customField','toString','variable','variableName','Variable','push','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','uniqueid','Authorization','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','outbound','recordingFormat','none','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','destcalleridname','[OUTBOUND]','unmanaged','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','error','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','getString'];(function(_0x12f1f7,_0x17a67e){var _0x2ed954=function(_0x3aa63a){while(--_0x3aa63a){_0x12f1f7['push'](_0x12f1f7['shift']());}};_0x2ed954(++_0x17a67e);}(_0x5ceb,0x1c2));var _0xb5ce=function(_0x46698a,_0x8de1e4){_0x46698a=_0x46698a-0x0;var _0x356db0=_0x5ceb[_0x46698a];return _0x356db0;};'use strict';var _=require('lodash');var rp=require(_0xb5ce('0x0'));var md5=require(_0xb5ce('0x1'));var util=require(_0xb5ce('0x2'));var Redis=require(_0xb5ce('0x3'));var intUtil=require(_0xb5ce('0x4'));var config=require(_0xb5ce('0x5'));var logger=require(_0xb5ce('0x6'))('freshdesk');config[_0xb5ce('0x7')]=_[_0xb5ce('0x8')](config[_0xb5ce('0x7')],{'host':_0xb5ce('0x9'),'port':0x18eb});var io=require(_0xb5ce('0xa'))(new Redis(config[_0xb5ce('0x7')]));var headers={'Content-Type':_0xb5ce('0xb'),'Accept':_0xb5ce('0xb')};function emit(_0x19d303,_0x31a2fc,_0x5e64bc){io['to'](_0x19d303)['emit'](_0x31a2fc,_0x5e64bc);}function getTicket(_0x5249cc,_0x5c1f83,_0x47b6bb,_0x239c8e,_0x4bf6d0){logger[_0xb5ce('0xc')](_0xb5ce('0xd'));var _0x4041cf=_['merge']({'responder_id':_0x5c1f83['id'],'requester_id':_0x47b6bb['id'],'name':util[_0xb5ce('0xe')](_0xb5ce('0xf'),_0x4bf6d0[_0xb5ce('0x10')]),'phone':_0x4bf6d0[_0xb5ce('0x11')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x239c8e[_0xb5ce('0x12')],_0x4bf6d0,'\x20'),'description':intUtil[_0xb5ce('0x13')](_0x239c8e[_0xb5ce('0x14')],_0x4bf6d0,'<br>'),'tags':getTags(_0x239c8e['Tags'],_0xb5ce('0x15'))},getCustomFields(_0x239c8e[_0xb5ce('0x16')],_0x4bf6d0));_0x4041cf['custom_fields']=_[_0xb5ce('0x17')](_[_0xb5ce('0x18')](_0x4041cf[_0xb5ce('0x19')],'id'),_0xb5ce('0x1a'));return request({'uri':util[_0xb5ce('0xe')](_0xb5ce('0x1b'),_0x5249cc['remoteUri']),'method':_0xb5ce('0x1c'),'body':_0x4041cf})['then'](function(_0xbca53c){logger[_0xb5ce('0xc')](_0xb5ce('0x1d'));return _0xbca53c;});}function getUser(_0x387f09,_0x3b2cb8){if(intUtil[_0xb5ce('0x1e')](_0x3b2cb8)){return request({'uri':util['format'](_0xb5ce('0x1f'),_0x387f09[_0xb5ce('0x20')]),'qs':{'email':_0x3b2cb8}})[_0xb5ce('0x21')](function(_0xc4cb5d){if(_0xc4cb5d[_0xb5ce('0x22')]){logger[_0xb5ce('0xc')](_0xb5ce('0x23'));return _[_0xb5ce('0x24')](_0xc4cb5d,function(_0x2a20c2){return _0x2a20c2[_0xb5ce('0x25')][_0xb5ce('0x26')]===_0x3b2cb8;});}else{logger[_0xb5ce('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xb5ce('0xe')](_0xb5ce('0x27'),_0x387f09[_0xb5ce('0x20')])})[_0xb5ce('0x21')](function(_0x487568){logger['info'](_0xb5ce('0x28'));return _0x487568;});}});}else{logger[_0xb5ce('0xc')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xb5ce('0xe')](_0xb5ce('0x27'),_0x387f09[_0xb5ce('0x20')])})['then'](function(_0x15d999){logger[_0xb5ce('0xc')](_0xb5ce('0x28'));return _0x15d999;});}}function getEndUser(_0x910619,_0x40b3ef,_0x599859){logger['info'](_0xb5ce('0x29'),_0x599859);return request({'uri':util[_0xb5ce('0xe')](_0xb5ce('0x2a'),_0x910619['remoteUri']),'qs':{'phone':_0x599859}})[_0xb5ce('0x21')](function(_0x4fd1b6){if(_0x4fd1b6[_0xb5ce('0x22')]){logger[_0xb5ce('0xc')](_0xb5ce('0x2b'));return _[_0xb5ce('0x24')](_0x4fd1b6,{'phone':_0x599859});}else{logger[_0xb5ce('0xc')](_0xb5ce('0x2c'));return request({'uri':util['format'](_0xb5ce('0x2a'),_0x910619[_0xb5ce('0x20')]),'method':'POST','body':{'name':_0x40b3ef,'phone':_0x599859}})['then'](function(_0x43d134){logger[_0xb5ce('0xc')](_0xb5ce('0x2d'));return _0x43d134;});}});}function getAuth(_0xd3874f){return util[_0xb5ce('0xe')](_0xb5ce('0x2e'),new Buffer(_0xd3874f['apiKey']+':X')['toString'](_0xb5ce('0x2f')));}function request(_0x579254){logger[_0xb5ce('0x30')](_0xb5ce('0x31'),JSON[_0xb5ce('0x32')](_0x579254));return rp(_[_0xb5ce('0x8')](_0x579254,{'method':_0xb5ce('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x8e8522,_0x2698df){var _0x20d360=[];if(_0x8e8522&&_0x8e8522['length']>0x0){_0x20d360=_['map'](_0x8e8522,_0x2698df);}return _0x20d360;}function getCustomFields(_0x11d9c8,_0x2d9ec4){var _0x24812e=[];var _0x1e1fe9={'custom_fields':[]};if(_0x11d9c8[_0xb5ce('0x22')]>0x0){_[_0xb5ce('0x34')](_0x11d9c8,function(_0x4b8c32){if(_[_0xb5ce('0x35')]([_0xb5ce('0x36'),_0xb5ce('0x37')],_0x4b8c32[_0xb5ce('0x38')])&&_0x4b8c32[_0xb5ce('0x39')]&&!_0x4b8c32['customField']){_0x1e1fe9[_0x4b8c32[_0xb5ce('0x39')][_0xb5ce('0x3a')]()]=_0x4b8c32[_0xb5ce('0x3b')]['toString']();}else if(_[_0xb5ce('0x35')]([_0xb5ce('0x36'),_0xb5ce('0x37')],_0x4b8c32[_0xb5ce('0x38')])&&_0x4b8c32[_0xb5ce('0x3c')]&&_0x4b8c32[_0xb5ce('0x3d')]){_0x1e1fe9[_0xb5ce('0x19')]['push']({'id':_0x4b8c32[_0xb5ce('0x3c')],'value':_0x4b8c32[_0xb5ce('0x3b')][_0xb5ce('0x3e')]()});}else if(_0x4b8c32['type']===_0xb5ce('0x3f')&&_0x4b8c32['variableName']&&_0x4b8c32[_0xb5ce('0x3c')]&&_0x4b8c32[_0xb5ce('0x3d')]){_0x2d9ec4[_0x4b8c32[_0xb5ce('0x40')]]&&_0x1e1fe9[_0xb5ce('0x19')]['push']({'id':_0x4b8c32[_0xb5ce('0x3c')],'value':_0x2d9ec4[_0x4b8c32[_0xb5ce('0x40')]][_0xb5ce('0x3e')]()});}else if(_0x4b8c32[_0xb5ce('0x38')]==='customVariable'&&_0x4b8c32[_0xb5ce('0x41')]&&_0x4b8c32[_0xb5ce('0x41')]['name']&&_0x4b8c32['idField']&&_0x4b8c32['customField']){_0x2d9ec4[_0x4b8c32[_0xb5ce('0x41')][_0xb5ce('0x15')][_0xb5ce('0x3a')]()]&&_0x1e1fe9[_0xb5ce('0x19')][_0xb5ce('0x42')]({'id':_0x4b8c32[_0xb5ce('0x3c')],'value':_0x2d9ec4[_0x4b8c32[_0xb5ce('0x41')][_0xb5ce('0x15')][_0xb5ce('0x3a')]()][_0xb5ce('0x3e')]()});}});}return _0x1e1fe9;}exports[_0xb5ce('0x43')]=function(_0x495867,_0x522c5a,_0xab0364,_0x3daf8f,_0x498281,_0x3a1390){var _0x3a9592,_0x3e6f09;_0x3a1390[_0xb5ce('0x20')]=intUtil[_0xb5ce('0x44')](_0x3a1390[_0xb5ce('0x20')]);_0x3a1390[_0xb5ce('0x45')]=intUtil['stripTrailingSlash'](_0x3a1390[_0xb5ce('0x45')]);if(_0x498281&&_0x498281[_0xb5ce('0x46')]){logger[_0xb5ce('0xc')](_0xb5ce('0x47'),'Recording\x20is\x20enabled!');_0x522c5a[_0xb5ce('0x48')]=util[_0xb5ce('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a1390['serverUrl'],_0x522c5a[_0xb5ce('0x49')],md5(_0x522c5a[_0xb5ce('0x49')]));}else{_0x522c5a[_0xb5ce('0x48')]='';}headers[_0xb5ce('0x4a')]=getAuth(_0x3a1390);return getUser(_0x3a1390,_0x3daf8f[_0xb5ce('0x26')])[_0xb5ce('0x21')](function(_0x2a7386){_0x3a9592=_0x2a7386;logger[_0xb5ce('0xc')]('The\x20User\x20ID\x20is:',_0x3a9592['id']);return getEndUser(_0x3a1390,_0x522c5a['calleridname'],_0x522c5a['calleridnum']);})[_0xb5ce('0x21')](function(_0xa0e397){_0x3e6f09=_0xa0e397;logger[_0xb5ce('0xc')](_0xb5ce('0x4b'),_0x3e6f09['id']);return getTicket(_0x3a1390,_0x3a9592,_0x3e6f09,_0xab0364,_0x522c5a);})[_0xb5ce('0x21')](function(_0xe4e806){if(_0xe4e806&&_0xe4e806['id']){logger[_0xb5ce('0xc')]('Ticket\x20created!');logger[_0xb5ce('0xc')](_0xb5ce('0x4c'),_0xe4e806['id']);logger[_0xb5ce('0xc')]('[QUEUE]',_0xb5ce('0x4d'));emit(util[_0xb5ce('0xe')](_0xb5ce('0x4e'),_0x3daf8f[_0xb5ce('0x15')]),_0xb5ce('0x4f'),{'uri':util[_0xb5ce('0xe')](_0xb5ce('0x50'),_0x3a1390['remoteUri'],_0xe4e806['id'])});}})[_0xb5ce('0x51')](function(_0x41cafd){logger['error'](_0xb5ce('0x47'),JSON[_0xb5ce('0x32')](_0x41cafd));});};exports[_0xb5ce('0x52')]=function(_0x59709d,_0x51edc0,_0x4b0fd8,_0x259dfd,_0x5dad1c,_0x187e5c,_0x17f6b3){var _0x38f9b8,_0x3c1deb;_0x187e5c[_0xb5ce('0x20')]=intUtil[_0xb5ce('0x44')](_0x187e5c[_0xb5ce('0x20')]);_0x187e5c[_0xb5ce('0x45')]=intUtil[_0xb5ce('0x44')](_0x187e5c['serverUrl']);if(_0x17f6b3&&_0x17f6b3[_0xb5ce('0x53')]&&_0x17f6b3[_0xb5ce('0x53')]!==_0xb5ce('0x54')){logger[_0xb5ce('0xc')]('[OUTBOUND]',_0xb5ce('0x55'));_0x51edc0[_0xb5ce('0x48')]=util[_0xb5ce('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x187e5c[_0xb5ce('0x45')],_0x51edc0[_0xb5ce('0x49')],md5(_0x51edc0[_0xb5ce('0x49')]));}headers[_0xb5ce('0x4a')]=getAuth(_0x187e5c);return getUser(_0x187e5c,_0x259dfd[_0xb5ce('0x26')])[_0xb5ce('0x21')](function(_0x341393){_0x38f9b8=_0x341393;logger[_0xb5ce('0xc')](_0xb5ce('0x56'),_0x38f9b8['id']);return getEndUser(_0x187e5c,_0x51edc0[_0xb5ce('0x57')],_0x51edc0['destcalleridnum']);})[_0xb5ce('0x21')](function(_0x4f43b3){_0x3c1deb=_0x4f43b3;logger[_0xb5ce('0xc')](_0xb5ce('0x4b'),_0x3c1deb['id']);return getTicket(_0x187e5c,_0x38f9b8,_0x3c1deb,_0x4b0fd8,_0x51edc0);})['then'](function(_0x459d48){if(_0x459d48&&_0x459d48['id']){logger[_0xb5ce('0xc')]('Ticket\x20created!');logger[_0xb5ce('0xc')](_0xb5ce('0x4c'),_0x459d48['id']);logger['info'](_0xb5ce('0x58'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb5ce('0xe')](_0xb5ce('0x4e'),_0x259dfd[_0xb5ce('0x15')]),_0xb5ce('0x4f'),{'uri':util[_0xb5ce('0xe')](_0xb5ce('0x50'),_0x187e5c[_0xb5ce('0x20')],_0x459d48['id'])});}})[_0xb5ce('0x51')](function(_0x51f438){logger['error']('[OUTBOUND]',JSON[_0xb5ce('0x32')](_0x51f438));});};exports[_0xb5ce('0x59')]=function(_0xc676ce,_0x324fe9,_0x52b530,_0x1ab586,_0x18a60b,_0x5026f6){var _0x2402d5,_0x534e7f;_0x5026f6[_0xb5ce('0x20')]=intUtil[_0xb5ce('0x44')](_0x5026f6[_0xb5ce('0x20')]);_0x5026f6[_0xb5ce('0x45')]=intUtil[_0xb5ce('0x44')](_0x5026f6['serverUrl']);if(_0x18a60b&&_0x18a60b[_0xb5ce('0x46')]){logger[_0xb5ce('0xc')]('['+_0x324fe9[_0xb5ce('0x5a')][_0xb5ce('0x5b')]()+']',_0xb5ce('0x55'));_0x324fe9['recordingURL']=util[_0xb5ce('0xe')](_0xb5ce('0x5c'),_0x5026f6[_0xb5ce('0x45')],_0x324fe9[_0xb5ce('0x49')],md5(_0x324fe9[_0xb5ce('0x49')]));}else{_0x324fe9[_0xb5ce('0x48')]='';}headers[_0xb5ce('0x4a')]=getAuth(_0x5026f6);return getUser(_0x5026f6,'')[_0xb5ce('0x21')](function(_0x47d4da){_0x2402d5=_0x47d4da;logger['info'](_0xb5ce('0x56'),_0x2402d5['id']);return getEndUser(_0x5026f6,_0x324fe9['calleridname'],_0x324fe9['calleridnum']);})['then'](function(_0x3af78b){_0x534e7f=_0x3af78b;logger[_0xb5ce('0xc')]('The\x20Enduser\x20ID\x20is:',_0x534e7f['id']);return getTicket(_0x5026f6,_0x2402d5,_0x534e7f,_0x52b530,_0x324fe9);})[_0xb5ce('0x21')](function(_0x1976d2){if(_0x1976d2){logger['info'](_0xb5ce('0x1d'));logger['info'](_0xb5ce('0x4c'),_0x1976d2['id']);}})[_0xb5ce('0x51')](function(_0xe400e2){logger[_0xb5ce('0x5d')]('['+_0x324fe9[_0xb5ce('0x5a')]['toUpperCase']()+']',JSON[_0xb5ce('0x32')](_0xe400e2));});};
\ No newline at end of file
+var _0xe4f6=['custom_fields','keyBy','value','%s/api/v2/tickets','remoteUri','then','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20created.','Basic\x20%s','apiKey','debug','[HTTP]','defaults','GET','forEach','includes','picklist','nameField','customField','content','toString','string','idField','push','variable','variableName','type','Variable','toLowerCase','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','Ticket\x20created!','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','stringify','outbound','recordingFormat','[OUTBOUND]','destcalleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','unmanaged','lastevent','toUpperCase','md5','util','ioredis','./util','../../../../config/logger','freshdesk','redis','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','calleridname','calleridnum','getString','Descriptions','Tags','name','Fields'];(function(_0x10ea3c,_0x5a2abd){var _0x25c6ee=function(_0x3e341a){while(--_0x3e341a){_0x10ea3c['push'](_0x10ea3c['shift']());}};_0x25c6ee(++_0x5a2abd);}(_0xe4f6,0x19a));var _0x6e4f=function(_0x576185,_0x5d0390){_0x576185=_0x576185-0x0;var _0x16b86b=_0xe4f6[_0x576185];return _0x16b86b;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0x6e4f('0x0'));var util=require(_0x6e4f('0x1'));var Redis=require(_0x6e4f('0x2'));var intUtil=require(_0x6e4f('0x3'));var config=require('../../../../config/environment');var logger=require(_0x6e4f('0x4'))(_0x6e4f('0x5'));config[_0x6e4f('0x6')]=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x6e4f('0x6')]));var headers={'Content-Type':_0x6e4f('0x7'),'Accept':_0x6e4f('0x7')};function emit(_0x30d3e6,_0x67dc43,_0x34e359){io['to'](_0x30d3e6)[_0x6e4f('0x8')](_0x67dc43,_0x34e359);}function getTicket(_0xda8bcd,_0x5b58c6,_0xb44360,_0x5ef76e,_0x59f853){logger[_0x6e4f('0x9')](_0x6e4f('0xa'));var _0x2a71df=_[_0x6e4f('0xb')]({'responder_id':_0x5b58c6['id'],'requester_id':_0xb44360['id'],'name':util[_0x6e4f('0xc')]('Caller\x20-\x20%s',_0x59f853[_0x6e4f('0xd')]),'phone':_0x59f853[_0x6e4f('0xe')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x5ef76e['Subjects'],_0x59f853,'\x20'),'description':intUtil[_0x6e4f('0xf')](_0x5ef76e[_0x6e4f('0x10')],_0x59f853,'<br>'),'tags':getTags(_0x5ef76e[_0x6e4f('0x11')],_0x6e4f('0x12'))},getCustomFields(_0x5ef76e[_0x6e4f('0x13')],_0x59f853));_0x2a71df[_0x6e4f('0x14')]=_['mapValues'](_[_0x6e4f('0x15')](_0x2a71df[_0x6e4f('0x14')],'id'),_0x6e4f('0x16'));return request({'uri':util[_0x6e4f('0xc')](_0x6e4f('0x17'),_0xda8bcd[_0x6e4f('0x18')]),'method':'POST','body':_0x2a71df})[_0x6e4f('0x19')](function(_0x2459a4){logger[_0x6e4f('0x9')]('Ticket\x20created!');return _0x2459a4;});}function getUser(_0x5d85c1,_0x48218b){if(intUtil[_0x6e4f('0x1a')](_0x48218b)){return request({'uri':util[_0x6e4f('0xc')](_0x6e4f('0x1b'),_0x5d85c1[_0x6e4f('0x18')]),'qs':{'email':_0x48218b}})[_0x6e4f('0x19')](function(_0x460247){if(_0x460247[_0x6e4f('0x1c')]){logger[_0x6e4f('0x9')](_0x6e4f('0x1d'));return _[_0x6e4f('0x1e')](_0x460247,function(_0x2558e8){return _0x2558e8[_0x6e4f('0x1f')][_0x6e4f('0x20')]===_0x48218b;});}else{logger[_0x6e4f('0x9')](_0x6e4f('0x21'));return request({'uri':util[_0x6e4f('0xc')]('%s/api/v2/agents/me',_0x5d85c1[_0x6e4f('0x18')])})[_0x6e4f('0x19')](function(_0x59dfb3){logger[_0x6e4f('0x9')](_0x6e4f('0x22'));return _0x59dfb3;});}});}else{logger[_0x6e4f('0x9')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x6e4f('0xc')]('%s/api/v2/agents/me',_0x5d85c1[_0x6e4f('0x18')])})[_0x6e4f('0x19')](function(_0x57ef93){logger[_0x6e4f('0x9')](_0x6e4f('0x22'));return _0x57ef93;});}}function getEndUser(_0x5f2ae9,_0x5d5e94,_0x123f19){logger['info'](_0x6e4f('0x23'),_0x123f19);return request({'uri':util[_0x6e4f('0xc')](_0x6e4f('0x24'),_0x5f2ae9[_0x6e4f('0x18')]),'qs':{'phone':_0x123f19}})[_0x6e4f('0x19')](function(_0x3c722b){if(_0x3c722b[_0x6e4f('0x1c')]){logger['info']('Enduser\x20found!');return _[_0x6e4f('0x1e')](_0x3c722b,{'phone':_0x123f19});}else{logger[_0x6e4f('0x9')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x6e4f('0xc')]('%s/api/v2/contacts',_0x5f2ae9[_0x6e4f('0x18')]),'method':'POST','body':{'name':_0x5d5e94,'phone':_0x123f19}})[_0x6e4f('0x19')](function(_0x47c6ab){logger[_0x6e4f('0x9')](_0x6e4f('0x25'));return _0x47c6ab;});}});}function getAuth(_0x2b7357){return util['format'](_0x6e4f('0x26'),new Buffer(_0x2b7357[_0x6e4f('0x27')]+':X')['toString']('base64'));}function request(_0x28f92f){logger[_0x6e4f('0x28')](_0x6e4f('0x29'),JSON['stringify'](_0x28f92f));return rp(_[_0x6e4f('0x2a')](_0x28f92f,{'method':_0x6e4f('0x2b'),'headers':headers,'json':!![]}));}function getTags(_0x20ff29,_0x40b8a6){var _0x1a66b1=[];if(_0x20ff29&&_0x20ff29[_0x6e4f('0x1c')]>0x0){_0x1a66b1=_['map'](_0x20ff29,_0x40b8a6);}return _0x1a66b1;}function getCustomFields(_0x276a69,_0x1a8e31){var _0x22d406=[];var _0x38e50f={'custom_fields':[]};if(_0x276a69[_0x6e4f('0x1c')]>0x0){_[_0x6e4f('0x2c')](_0x276a69,function(_0x257dfc){if(_[_0x6e4f('0x2d')](['string',_0x6e4f('0x2e')],_0x257dfc['type'])&&_0x257dfc[_0x6e4f('0x2f')]&&!_0x257dfc[_0x6e4f('0x30')]){_0x38e50f[_0x257dfc[_0x6e4f('0x2f')]['toLowerCase']()]=_0x257dfc[_0x6e4f('0x31')][_0x6e4f('0x32')]();}else if(_[_0x6e4f('0x2d')]([_0x6e4f('0x33'),_0x6e4f('0x2e')],_0x257dfc['type'])&&_0x257dfc[_0x6e4f('0x34')]&&_0x257dfc['customField']){_0x38e50f[_0x6e4f('0x14')][_0x6e4f('0x35')]({'id':_0x257dfc['idField'],'value':_0x257dfc[_0x6e4f('0x31')][_0x6e4f('0x32')]()});}else if(_0x257dfc['type']===_0x6e4f('0x36')&&_0x257dfc[_0x6e4f('0x37')]&&_0x257dfc[_0x6e4f('0x34')]&&_0x257dfc[_0x6e4f('0x30')]){_0x1a8e31[_0x257dfc['variableName']]&&_0x38e50f[_0x6e4f('0x14')][_0x6e4f('0x35')]({'id':_0x257dfc['idField'],'value':_0x1a8e31[_0x257dfc[_0x6e4f('0x37')]][_0x6e4f('0x32')]()});}else if(_0x257dfc[_0x6e4f('0x38')]==='customVariable'&&_0x257dfc[_0x6e4f('0x39')]&&_0x257dfc[_0x6e4f('0x39')][_0x6e4f('0x12')]&&_0x257dfc[_0x6e4f('0x34')]&&_0x257dfc['customField']){_0x1a8e31[_0x257dfc['Variable']['name'][_0x6e4f('0x3a')]()]&&_0x38e50f[_0x6e4f('0x14')][_0x6e4f('0x35')]({'id':_0x257dfc['idField'],'value':_0x1a8e31[_0x257dfc['Variable'][_0x6e4f('0x12')]['toLowerCase']()][_0x6e4f('0x32')]()});}});}return _0x38e50f;}exports['queue']=function(_0x551ea2,_0x12d7a2,_0x2813af,_0xfd51ce,_0x4fba8f,_0x1794fe){var _0x2e61ca,_0x77ac4d;_0x1794fe[_0x6e4f('0x18')]=intUtil[_0x6e4f('0x3b')](_0x1794fe['remoteUri']);_0x1794fe[_0x6e4f('0x3c')]=intUtil[_0x6e4f('0x3b')](_0x1794fe['serverUrl']);if(_0x4fba8f&&_0x4fba8f[_0x6e4f('0x3d')]){logger[_0x6e4f('0x9')](_0x6e4f('0x3e'),_0x6e4f('0x3f'));_0x12d7a2[_0x6e4f('0x40')]=util[_0x6e4f('0xc')](_0x6e4f('0x41'),_0x1794fe['serverUrl'],_0x12d7a2[_0x6e4f('0x42')],md5(_0x12d7a2[_0x6e4f('0x42')]));}else{_0x12d7a2['recordingURL']='';}headers[_0x6e4f('0x43')]=getAuth(_0x1794fe);return getUser(_0x1794fe,_0xfd51ce[_0x6e4f('0x20')])[_0x6e4f('0x19')](function(_0x102036){_0x2e61ca=_0x102036;logger[_0x6e4f('0x9')](_0x6e4f('0x44'),_0x2e61ca['id']);return getEndUser(_0x1794fe,_0x12d7a2[_0x6e4f('0xd')],_0x12d7a2['calleridnum']);})[_0x6e4f('0x19')](function(_0x5d12a3){_0x77ac4d=_0x5d12a3;logger[_0x6e4f('0x9')]('The\x20Enduser\x20ID\x20is:',_0x77ac4d['id']);return getTicket(_0x1794fe,_0x2e61ca,_0x77ac4d,_0x2813af,_0x12d7a2);})[_0x6e4f('0x19')](function(_0x2679c0){if(_0x2679c0&&_0x2679c0['id']){logger[_0x6e4f('0x9')](_0x6e4f('0x45'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x2679c0['id']);logger['info'](_0x6e4f('0x3e'),_0x6e4f('0x46'));emit(util[_0x6e4f('0xc')](_0x6e4f('0x47'),_0xfd51ce[_0x6e4f('0x12')]),_0x6e4f('0x48'),{'uri':util[_0x6e4f('0xc')](_0x6e4f('0x49'),_0x1794fe[_0x6e4f('0x18')],_0x2679c0['id'])});}})[_0x6e4f('0x4a')](function(_0x51d9a8){logger[_0x6e4f('0x4b')]('[QUEUE]',JSON[_0x6e4f('0x4c')](_0x51d9a8));});};exports[_0x6e4f('0x4d')]=function(_0x5bb2dd,_0x116ab9,_0x2d0574,_0x150dc1,_0xb4ad13,_0x2653be,_0x418771){var _0x26f60d,_0x46920;_0x2653be[_0x6e4f('0x18')]=intUtil[_0x6e4f('0x3b')](_0x2653be[_0x6e4f('0x18')]);_0x2653be[_0x6e4f('0x3c')]=intUtil[_0x6e4f('0x3b')](_0x2653be['serverUrl']);if(_0x418771&&_0x418771[_0x6e4f('0x4e')]&&_0x418771[_0x6e4f('0x4e')]!=='none'){logger[_0x6e4f('0x9')](_0x6e4f('0x4f'),_0x6e4f('0x3f'));_0x116ab9[_0x6e4f('0x40')]=util['format'](_0x6e4f('0x41'),_0x2653be[_0x6e4f('0x3c')],_0x116ab9[_0x6e4f('0x42')],md5(_0x116ab9[_0x6e4f('0x42')]));}headers[_0x6e4f('0x43')]=getAuth(_0x2653be);return getUser(_0x2653be,_0x150dc1[_0x6e4f('0x20')])[_0x6e4f('0x19')](function(_0x494c8e){_0x26f60d=_0x494c8e;logger[_0x6e4f('0x9')](_0x6e4f('0x44'),_0x26f60d['id']);return getEndUser(_0x2653be,_0x116ab9['destcalleridname'],_0x116ab9[_0x6e4f('0x50')]);})['then'](function(_0x4f6b4a){_0x46920=_0x4f6b4a;logger[_0x6e4f('0x9')](_0x6e4f('0x51'),_0x46920['id']);return getTicket(_0x2653be,_0x26f60d,_0x46920,_0x2d0574,_0x116ab9);})[_0x6e4f('0x19')](function(_0x2cc29d){if(_0x2cc29d&&_0x2cc29d['id']){logger[_0x6e4f('0x9')](_0x6e4f('0x45'));logger[_0x6e4f('0x9')](_0x6e4f('0x52'),_0x2cc29d['id']);logger[_0x6e4f('0x9')](_0x6e4f('0x4f'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x6e4f('0x47'),_0x150dc1[_0x6e4f('0x12')]),'trigger:browser:url',{'uri':util['format']('%s/helpdesk/tickets/%d',_0x2653be['remoteUri'],_0x2cc29d['id'])});}})[_0x6e4f('0x4a')](function(_0x30e186){logger['error'](_0x6e4f('0x4f'),JSON[_0x6e4f('0x4c')](_0x30e186));});};exports[_0x6e4f('0x53')]=function(_0x4c723c,_0x1b8f48,_0x1b9a7d,_0xa25775,_0x250aed,_0x47976d){var _0x1960b9,_0x26218e;_0x47976d['remoteUri']=intUtil[_0x6e4f('0x3b')](_0x47976d[_0x6e4f('0x18')]);_0x47976d[_0x6e4f('0x3c')]=intUtil['stripTrailingSlash'](_0x47976d[_0x6e4f('0x3c')]);if(_0x250aed&&_0x250aed['monitor_format']){logger[_0x6e4f('0x9')]('['+_0x1b8f48[_0x6e4f('0x54')][_0x6e4f('0x55')]()+']',_0x6e4f('0x3f'));_0x1b8f48[_0x6e4f('0x40')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x47976d[_0x6e4f('0x3c')],_0x1b8f48[_0x6e4f('0x42')],md5(_0x1b8f48[_0x6e4f('0x42')]));}else{_0x1b8f48[_0x6e4f('0x40')]='';}headers[_0x6e4f('0x43')]=getAuth(_0x47976d);return getUser(_0x47976d,'')[_0x6e4f('0x19')](function(_0x3936d5){_0x1960b9=_0x3936d5;logger[_0x6e4f('0x9')](_0x6e4f('0x44'),_0x1960b9['id']);return getEndUser(_0x47976d,_0x1b8f48[_0x6e4f('0xd')],_0x1b8f48[_0x6e4f('0xe')]);})['then'](function(_0x3a285d){_0x26218e=_0x3a285d;logger['info']('The\x20Enduser\x20ID\x20is:',_0x26218e['id']);return getTicket(_0x47976d,_0x1960b9,_0x26218e,_0x1b9a7d,_0x1b8f48);})['then'](function(_0x18b2e1){if(_0x18b2e1){logger[_0x6e4f('0x9')](_0x6e4f('0x45'));logger[_0x6e4f('0x9')](_0x6e4f('0x52'),_0x18b2e1['id']);}})[_0x6e4f('0x4a')](function(_0x1ed202){logger['error']('['+_0x1b8f48['lastevent'][_0x6e4f('0x55')]()+']',JSON[_0x6e4f('0x4c')](_0x1ed202));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff