Built motion from commit (unavailable).|2.5.29
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index e0eb844..d3cc24e 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x92b2=['trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','lastevent','calleridname','toUpperCase','lodash','request-promise','md5','util','./util','../../../../config/logger','freshdesk','redis','defaults','localhost','application/json','emit','info','Creating\x20new\x20ticket...','merge','calleridnum','getString','Descriptions','<br>','Tags','name','mapValues','keyBy','value','format','remoteUri','POST','%s/api/v2/agents','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','then','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','type','string','toLowerCase','content','idField','customField','custom_fields','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x298ed3,_0x4ab5e1){var _0x5aad28=function(_0x168687){while(--_0x168687){_0x298ed3['push'](_0x298ed3['shift']());}};_0x5aad28(++_0x4ab5e1);}(_0x92b2,0xbe));var _0x292b=function(_0x4cb231,_0x3d3c5b){_0x4cb231=_0x4cb231-0x0;var _0x4d5063=_0x92b2[_0x4cb231];return _0x4d5063;};'use strict';var _=require(_0x292b('0x0'));var rp=require(_0x292b('0x1'));var md5=require(_0x292b('0x2'));var util=require(_0x292b('0x3'));var Redis=require('ioredis');var intUtil=require(_0x292b('0x4'));var config=require('../../../../config/environment');var logger=require(_0x292b('0x5'))(_0x292b('0x6'));config[_0x292b('0x7')]=_[_0x292b('0x8')](config[_0x292b('0x7')],{'host':_0x292b('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x292b('0x7')]));var headers={'Content-Type':_0x292b('0xa'),'Accept':'application/json'};function emit(_0x5a51d9,_0x12fde6,_0x3e3a01){io['to'](_0x5a51d9)[_0x292b('0xb')](_0x12fde6,_0x3e3a01);}function getTicket(_0x4a0d68,_0x192f41,_0x5235ce,_0x4cb7f7,_0x5be0c3){logger[_0x292b('0xc')](_0x292b('0xd'));var _0x314354=_[_0x292b('0xe')]({'responder_id':_0x192f41['id'],'requester_id':_0x5235ce['id'],'name':util['format']('Caller\x20-\x20%s',_0x5be0c3['calleridname']),'phone':_0x5be0c3[_0x292b('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x4cb7f7['Subjects'],_0x5be0c3,'\x20'),'description':intUtil[_0x292b('0x10')](_0x4cb7f7[_0x292b('0x11')],_0x5be0c3,_0x292b('0x12')),'tags':getTags(_0x4cb7f7[_0x292b('0x13')],_0x292b('0x14'))},getCustomFields(_0x4cb7f7['Fields'],_0x5be0c3));_0x314354['custom_fields']=_[_0x292b('0x15')](_[_0x292b('0x16')](_0x314354['custom_fields'],'id'),_0x292b('0x17'));return request({'uri':util[_0x292b('0x18')]('%s/api/v2/tickets',_0x4a0d68[_0x292b('0x19')]),'method':_0x292b('0x1a'),'body':_0x314354})['then'](function(_0x58bf04){logger[_0x292b('0xc')]('Ticket\x20created!');return _0x58bf04;});}function getUser(_0x4adfa1,_0xb10a5d){if(intUtil['validateEmail'](_0xb10a5d)){return request({'uri':util[_0x292b('0x18')](_0x292b('0x1b'),_0x4adfa1['remoteUri']),'qs':{'email':_0xb10a5d}})['then'](function(_0x38a350){if(_0x38a350['length']){logger[_0x292b('0xc')](_0x292b('0x1c'));return _[_0x292b('0x1d')](_0x38a350,function(_0x3c8e7f){return _0x3c8e7f['contact'][_0x292b('0x1e')]===_0xb10a5d;});}else{logger[_0x292b('0xc')](_0x292b('0x1f'));return request({'uri':util[_0x292b('0x18')](_0x292b('0x20'),_0x4adfa1[_0x292b('0x19')])})[_0x292b('0x21')](function(_0x7cf40a){logger[_0x292b('0xc')](_0x292b('0x22'));return _0x7cf40a;});}});}else{logger[_0x292b('0xc')](_0x292b('0x23'));return request({'uri':util['format'](_0x292b('0x20'),_0x4adfa1[_0x292b('0x19')])})['then'](function(_0x31db76){logger['info']('Admin\x20account\x20selected.');return _0x31db76;});}}function getEndUser(_0x44764c,_0x207632,_0x11530c){logger[_0x292b('0xc')](_0x292b('0x24'),_0x11530c);return request({'uri':util[_0x292b('0x18')](_0x292b('0x25'),_0x44764c[_0x292b('0x19')]),'qs':{'phone':_0x11530c}})[_0x292b('0x21')](function(_0x3f0116){if(_0x3f0116[_0x292b('0x26')]){logger['info'](_0x292b('0x27'));return _[_0x292b('0x1d')](_0x3f0116,{'phone':_0x11530c});}else{logger[_0x292b('0xc')](_0x292b('0x28'));return request({'uri':util[_0x292b('0x18')](_0x292b('0x25'),_0x44764c[_0x292b('0x19')]),'method':_0x292b('0x1a'),'body':{'name':_0x207632,'phone':_0x11530c}})[_0x292b('0x21')](function(_0x22c15c){logger[_0x292b('0xc')](_0x292b('0x29'));return _0x22c15c;});}});}function getAuth(_0x52c895){return util[_0x292b('0x18')](_0x292b('0x2a'),new Buffer(_0x52c895['apiKey']+':X')[_0x292b('0x2b')](_0x292b('0x2c')));}function request(_0x3a1f61){logger[_0x292b('0x2d')]('[HTTP]',JSON[_0x292b('0x2e')](_0x3a1f61));return rp(_['defaults'](_0x3a1f61,{'method':_0x292b('0x2f'),'headers':headers,'json':!![]}));}function getTags(_0x54430,_0x2d6577){var _0x4b7b14=[];if(_0x54430&&_0x54430[_0x292b('0x26')]>0x0){_0x4b7b14=_[_0x292b('0x30')](_0x54430,_0x2d6577);}return _0x4b7b14;}function getCustomFields(_0xfad03,_0x16762f){var _0x438385=[];var _0x5d7b2b={'custom_fields':[]};if(_0xfad03['length']>0x0){_[_0x292b('0x31')](_0xfad03,function(_0x380d9c){if(_0x380d9c[_0x292b('0x32')]===_0x292b('0x33')&&_0x380d9c['nameField']&&!_0x380d9c['customField']){_0x5d7b2b[_0x380d9c['nameField'][_0x292b('0x34')]()]=_0x380d9c[_0x292b('0x35')][_0x292b('0x2b')]();}else if(_0x380d9c[_0x292b('0x32')]===_0x292b('0x33')&&_0x380d9c[_0x292b('0x36')]&&_0x380d9c[_0x292b('0x37')]){_0x5d7b2b[_0x292b('0x38')][_0x292b('0x39')]({'id':_0x380d9c[_0x292b('0x36')],'value':_0x380d9c['content']['toString']()});}else if(_0x380d9c[_0x292b('0x32')]==='variable'&&_0x380d9c['variableName']&&_0x380d9c[_0x292b('0x36')]&&_0x380d9c[_0x292b('0x37')]){_0x16762f[_0x380d9c[_0x292b('0x3a')]]&&_0x5d7b2b[_0x292b('0x38')][_0x292b('0x39')]({'id':_0x380d9c[_0x292b('0x36')],'value':_0x16762f[_0x380d9c[_0x292b('0x3a')]][_0x292b('0x2b')]()});}else if(_0x380d9c[_0x292b('0x32')]===_0x292b('0x3b')&&_0x380d9c[_0x292b('0x3c')]&&_0x380d9c[_0x292b('0x3c')][_0x292b('0x14')]&&_0x380d9c[_0x292b('0x36')]&&_0x380d9c[_0x292b('0x37')]){_0x16762f[_0x380d9c[_0x292b('0x3c')]['name']['toLowerCase']()]&&_0x5d7b2b['custom_fields'][_0x292b('0x39')]({'id':_0x380d9c['idField'],'value':_0x16762f[_0x380d9c[_0x292b('0x3c')][_0x292b('0x14')][_0x292b('0x34')]()][_0x292b('0x2b')]()});}});}return _0x5d7b2b;}exports[_0x292b('0x3d')]=function(_0x4acc4f,_0x31d889,_0x5ddaa9,_0x295b90,_0x4bffae,_0xb5640d){var _0x591569,_0x2dfe0b;_0xb5640d[_0x292b('0x19')]=intUtil[_0x292b('0x3e')](_0xb5640d[_0x292b('0x19')]);_0xb5640d[_0x292b('0x3f')]=intUtil[_0x292b('0x3e')](_0xb5640d[_0x292b('0x3f')]);if(_0x4bffae&&_0x4bffae[_0x292b('0x40')]){logger[_0x292b('0xc')](_0x292b('0x41'),'Recording\x20is\x20enabled!');_0x31d889[_0x292b('0x42')]=util[_0x292b('0x18')](_0x292b('0x43'),_0xb5640d['serverUrl'],_0x31d889[_0x292b('0x44')],md5(_0x31d889[_0x292b('0x44')]));}else{_0x31d889['recordingURL']='';}headers['Authorization']=getAuth(_0xb5640d);return getUser(_0xb5640d,_0x295b90[_0x292b('0x1e')])['then'](function(_0x20ebe9){_0x591569=_0x20ebe9;logger['info'](_0x292b('0x45'),_0x591569['id']);return getEndUser(_0xb5640d,_0x31d889['calleridname'],_0x31d889[_0x292b('0xf')]);})[_0x292b('0x21')](function(_0x16cf77){_0x2dfe0b=_0x16cf77;logger[_0x292b('0xc')]('The\x20Enduser\x20ID\x20is:',_0x2dfe0b['id']);return getTicket(_0xb5640d,_0x591569,_0x2dfe0b,_0x5ddaa9,_0x31d889);})[_0x292b('0x21')](function(_0x58fd81){if(_0x58fd81&&_0x58fd81['id']){logger[_0x292b('0xc')](_0x292b('0x46'));logger[_0x292b('0xc')](_0x292b('0x47'),_0x58fd81['id']);logger[_0x292b('0xc')](_0x292b('0x41'),_0x292b('0x48'));emit(util['format'](_0x292b('0x49'),_0x295b90[_0x292b('0x14')]),_0x292b('0x4a'),{'uri':util[_0x292b('0x18')](_0x292b('0x4b'),_0xb5640d[_0x292b('0x19')],_0x58fd81['id'])});}})[_0x292b('0x4c')](function(_0x3f5138){logger[_0x292b('0x4d')](_0x292b('0x41'),JSON[_0x292b('0x2e')](_0x3f5138));});};exports['outbound']=function(_0x44ce7a,_0x3f423f,_0x4ae611,_0x4afb75,_0x275ee6,_0x4fa9c6,_0x188928){var _0x4105b9,_0x406b7a;_0x4fa9c6[_0x292b('0x19')]=intUtil['stripTrailingSlash'](_0x4fa9c6[_0x292b('0x19')]);_0x4fa9c6[_0x292b('0x3f')]=intUtil[_0x292b('0x3e')](_0x4fa9c6[_0x292b('0x3f')]);if(_0x188928&&_0x188928[_0x292b('0x4e')]&&_0x188928['recordingFormat']!==_0x292b('0x4f')){logger[_0x292b('0xc')](_0x292b('0x50'),_0x292b('0x51'));_0x3f423f['recordingURL']=util[_0x292b('0x18')](_0x292b('0x43'),_0x4fa9c6[_0x292b('0x3f')],_0x3f423f[_0x292b('0x44')],md5(_0x3f423f[_0x292b('0x44')]));}headers['Authorization']=getAuth(_0x4fa9c6);return getUser(_0x4fa9c6,_0x4afb75[_0x292b('0x1e')])[_0x292b('0x21')](function(_0x192c4e){_0x4105b9=_0x192c4e;logger['info'](_0x292b('0x45'),_0x4105b9['id']);return getEndUser(_0x4fa9c6,_0x3f423f[_0x292b('0x52')],_0x3f423f[_0x292b('0x53')]);})[_0x292b('0x21')](function(_0x24b40d){_0x406b7a=_0x24b40d;logger[_0x292b('0xc')](_0x292b('0x54'),_0x406b7a['id']);return getTicket(_0x4fa9c6,_0x4105b9,_0x406b7a,_0x4ae611,_0x3f423f);})['then'](function(_0xb7d9d9){if(_0xb7d9d9&&_0xb7d9d9['id']){logger['info']('Ticket\x20created!');logger[_0x292b('0xc')]('The\x20Ticket\x20ID\x20is:',_0xb7d9d9['id']);logger[_0x292b('0xc')](_0x292b('0x50'),_0x292b('0x48'));emit(util[_0x292b('0x18')](_0x292b('0x49'),_0x4afb75[_0x292b('0x14')]),'trigger:browser:url',{'uri':util[_0x292b('0x18')](_0x292b('0x4b'),_0x4fa9c6[_0x292b('0x19')],_0xb7d9d9['id'])});}})[_0x292b('0x4c')](function(_0x56d076){logger['error'](_0x292b('0x50'),JSON['stringify'](_0x56d076));});};exports['unmanaged']=function(_0x5f03b0,_0x4a8fa2,_0x4f7163,_0x109f06,_0x24e50b,_0x333ce8){var _0x581cce,_0x4f6d5a;_0x333ce8[_0x292b('0x19')]=intUtil[_0x292b('0x3e')](_0x333ce8[_0x292b('0x19')]);_0x333ce8[_0x292b('0x3f')]=intUtil[_0x292b('0x3e')](_0x333ce8[_0x292b('0x3f')]);if(_0x24e50b&&_0x24e50b['monitor_format']){logger['info']('['+_0x4a8fa2[_0x292b('0x55')]['toUpperCase']()+']',_0x292b('0x51'));_0x4a8fa2['recordingURL']=util['format'](_0x292b('0x43'),_0x333ce8['serverUrl'],_0x4a8fa2['uniqueid'],md5(_0x4a8fa2['uniqueid']));}else{_0x4a8fa2[_0x292b('0x42')]='';}headers['Authorization']=getAuth(_0x333ce8);return getUser(_0x333ce8,'')[_0x292b('0x21')](function(_0x36c785){_0x581cce=_0x36c785;logger[_0x292b('0xc')](_0x292b('0x45'),_0x581cce['id']);return getEndUser(_0x333ce8,_0x4a8fa2[_0x292b('0x56')],_0x4a8fa2['calleridnum']);})[_0x292b('0x21')](function(_0x56c602){_0x4f6d5a=_0x56c602;logger[_0x292b('0xc')](_0x292b('0x54'),_0x4f6d5a['id']);return getTicket(_0x333ce8,_0x581cce,_0x4f6d5a,_0x4f7163,_0x4a8fa2);})[_0x292b('0x21')](function(_0x56580a){if(_0x56580a){logger[_0x292b('0xc')](_0x292b('0x46'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x56580a['id']);}})[_0x292b('0x4c')](function(_0x470d61){logger[_0x292b('0x4d')]('['+_0x4a8fa2[_0x292b('0x55')][_0x292b('0x57')]()+']',JSON[_0x292b('0x2e')](_0x470d61));});};
\ No newline at end of file
+var _0xe4f6=['custom_fields','keyBy','value','%s/api/v2/tickets','remoteUri','then','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20created.','Basic\x20%s','apiKey','debug','[HTTP]','defaults','GET','forEach','includes','picklist','nameField','customField','content','toString','string','idField','push','variable','variableName','type','Variable','toLowerCase','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','Ticket\x20created!','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','stringify','outbound','recordingFormat','[OUTBOUND]','destcalleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','unmanaged','lastevent','toUpperCase','md5','util','ioredis','./util','../../../../config/logger','freshdesk','redis','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','calleridname','calleridnum','getString','Descriptions','Tags','name','Fields'];(function(_0x10ea3c,_0x5a2abd){var _0x25c6ee=function(_0x3e341a){while(--_0x3e341a){_0x10ea3c['push'](_0x10ea3c['shift']());}};_0x25c6ee(++_0x5a2abd);}(_0xe4f6,0x19a));var _0x6e4f=function(_0x576185,_0x5d0390){_0x576185=_0x576185-0x0;var _0x16b86b=_0xe4f6[_0x576185];return _0x16b86b;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0x6e4f('0x0'));var util=require(_0x6e4f('0x1'));var Redis=require(_0x6e4f('0x2'));var intUtil=require(_0x6e4f('0x3'));var config=require('../../../../config/environment');var logger=require(_0x6e4f('0x4'))(_0x6e4f('0x5'));config[_0x6e4f('0x6')]=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x6e4f('0x6')]));var headers={'Content-Type':_0x6e4f('0x7'),'Accept':_0x6e4f('0x7')};function emit(_0x30d3e6,_0x67dc43,_0x34e359){io['to'](_0x30d3e6)[_0x6e4f('0x8')](_0x67dc43,_0x34e359);}function getTicket(_0xda8bcd,_0x5b58c6,_0xb44360,_0x5ef76e,_0x59f853){logger[_0x6e4f('0x9')](_0x6e4f('0xa'));var _0x2a71df=_[_0x6e4f('0xb')]({'responder_id':_0x5b58c6['id'],'requester_id':_0xb44360['id'],'name':util[_0x6e4f('0xc')]('Caller\x20-\x20%s',_0x59f853[_0x6e4f('0xd')]),'phone':_0x59f853[_0x6e4f('0xe')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x5ef76e['Subjects'],_0x59f853,'\x20'),'description':intUtil[_0x6e4f('0xf')](_0x5ef76e[_0x6e4f('0x10')],_0x59f853,'<br>'),'tags':getTags(_0x5ef76e[_0x6e4f('0x11')],_0x6e4f('0x12'))},getCustomFields(_0x5ef76e[_0x6e4f('0x13')],_0x59f853));_0x2a71df[_0x6e4f('0x14')]=_['mapValues'](_[_0x6e4f('0x15')](_0x2a71df[_0x6e4f('0x14')],'id'),_0x6e4f('0x16'));return request({'uri':util[_0x6e4f('0xc')](_0x6e4f('0x17'),_0xda8bcd[_0x6e4f('0x18')]),'method':'POST','body':_0x2a71df})[_0x6e4f('0x19')](function(_0x2459a4){logger[_0x6e4f('0x9')]('Ticket\x20created!');return _0x2459a4;});}function getUser(_0x5d85c1,_0x48218b){if(intUtil[_0x6e4f('0x1a')](_0x48218b)){return request({'uri':util[_0x6e4f('0xc')](_0x6e4f('0x1b'),_0x5d85c1[_0x6e4f('0x18')]),'qs':{'email':_0x48218b}})[_0x6e4f('0x19')](function(_0x460247){if(_0x460247[_0x6e4f('0x1c')]){logger[_0x6e4f('0x9')](_0x6e4f('0x1d'));return _[_0x6e4f('0x1e')](_0x460247,function(_0x2558e8){return _0x2558e8[_0x6e4f('0x1f')][_0x6e4f('0x20')]===_0x48218b;});}else{logger[_0x6e4f('0x9')](_0x6e4f('0x21'));return request({'uri':util[_0x6e4f('0xc')]('%s/api/v2/agents/me',_0x5d85c1[_0x6e4f('0x18')])})[_0x6e4f('0x19')](function(_0x59dfb3){logger[_0x6e4f('0x9')](_0x6e4f('0x22'));return _0x59dfb3;});}});}else{logger[_0x6e4f('0x9')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x6e4f('0xc')]('%s/api/v2/agents/me',_0x5d85c1[_0x6e4f('0x18')])})[_0x6e4f('0x19')](function(_0x57ef93){logger[_0x6e4f('0x9')](_0x6e4f('0x22'));return _0x57ef93;});}}function getEndUser(_0x5f2ae9,_0x5d5e94,_0x123f19){logger['info'](_0x6e4f('0x23'),_0x123f19);return request({'uri':util[_0x6e4f('0xc')](_0x6e4f('0x24'),_0x5f2ae9[_0x6e4f('0x18')]),'qs':{'phone':_0x123f19}})[_0x6e4f('0x19')](function(_0x3c722b){if(_0x3c722b[_0x6e4f('0x1c')]){logger['info']('Enduser\x20found!');return _[_0x6e4f('0x1e')](_0x3c722b,{'phone':_0x123f19});}else{logger[_0x6e4f('0x9')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x6e4f('0xc')]('%s/api/v2/contacts',_0x5f2ae9[_0x6e4f('0x18')]),'method':'POST','body':{'name':_0x5d5e94,'phone':_0x123f19}})[_0x6e4f('0x19')](function(_0x47c6ab){logger[_0x6e4f('0x9')](_0x6e4f('0x25'));return _0x47c6ab;});}});}function getAuth(_0x2b7357){return util['format'](_0x6e4f('0x26'),new Buffer(_0x2b7357[_0x6e4f('0x27')]+':X')['toString']('base64'));}function request(_0x28f92f){logger[_0x6e4f('0x28')](_0x6e4f('0x29'),JSON['stringify'](_0x28f92f));return rp(_[_0x6e4f('0x2a')](_0x28f92f,{'method':_0x6e4f('0x2b'),'headers':headers,'json':!![]}));}function getTags(_0x20ff29,_0x40b8a6){var _0x1a66b1=[];if(_0x20ff29&&_0x20ff29[_0x6e4f('0x1c')]>0x0){_0x1a66b1=_['map'](_0x20ff29,_0x40b8a6);}return _0x1a66b1;}function getCustomFields(_0x276a69,_0x1a8e31){var _0x22d406=[];var _0x38e50f={'custom_fields':[]};if(_0x276a69[_0x6e4f('0x1c')]>0x0){_[_0x6e4f('0x2c')](_0x276a69,function(_0x257dfc){if(_[_0x6e4f('0x2d')](['string',_0x6e4f('0x2e')],_0x257dfc['type'])&&_0x257dfc[_0x6e4f('0x2f')]&&!_0x257dfc[_0x6e4f('0x30')]){_0x38e50f[_0x257dfc[_0x6e4f('0x2f')]['toLowerCase']()]=_0x257dfc[_0x6e4f('0x31')][_0x6e4f('0x32')]();}else if(_[_0x6e4f('0x2d')]([_0x6e4f('0x33'),_0x6e4f('0x2e')],_0x257dfc['type'])&&_0x257dfc[_0x6e4f('0x34')]&&_0x257dfc['customField']){_0x38e50f[_0x6e4f('0x14')][_0x6e4f('0x35')]({'id':_0x257dfc['idField'],'value':_0x257dfc[_0x6e4f('0x31')][_0x6e4f('0x32')]()});}else if(_0x257dfc['type']===_0x6e4f('0x36')&&_0x257dfc[_0x6e4f('0x37')]&&_0x257dfc[_0x6e4f('0x34')]&&_0x257dfc[_0x6e4f('0x30')]){_0x1a8e31[_0x257dfc['variableName']]&&_0x38e50f[_0x6e4f('0x14')][_0x6e4f('0x35')]({'id':_0x257dfc['idField'],'value':_0x1a8e31[_0x257dfc[_0x6e4f('0x37')]][_0x6e4f('0x32')]()});}else if(_0x257dfc[_0x6e4f('0x38')]==='customVariable'&&_0x257dfc[_0x6e4f('0x39')]&&_0x257dfc[_0x6e4f('0x39')][_0x6e4f('0x12')]&&_0x257dfc[_0x6e4f('0x34')]&&_0x257dfc['customField']){_0x1a8e31[_0x257dfc['Variable']['name'][_0x6e4f('0x3a')]()]&&_0x38e50f[_0x6e4f('0x14')][_0x6e4f('0x35')]({'id':_0x257dfc['idField'],'value':_0x1a8e31[_0x257dfc['Variable'][_0x6e4f('0x12')]['toLowerCase']()][_0x6e4f('0x32')]()});}});}return _0x38e50f;}exports['queue']=function(_0x551ea2,_0x12d7a2,_0x2813af,_0xfd51ce,_0x4fba8f,_0x1794fe){var _0x2e61ca,_0x77ac4d;_0x1794fe[_0x6e4f('0x18')]=intUtil[_0x6e4f('0x3b')](_0x1794fe['remoteUri']);_0x1794fe[_0x6e4f('0x3c')]=intUtil[_0x6e4f('0x3b')](_0x1794fe['serverUrl']);if(_0x4fba8f&&_0x4fba8f[_0x6e4f('0x3d')]){logger[_0x6e4f('0x9')](_0x6e4f('0x3e'),_0x6e4f('0x3f'));_0x12d7a2[_0x6e4f('0x40')]=util[_0x6e4f('0xc')](_0x6e4f('0x41'),_0x1794fe['serverUrl'],_0x12d7a2[_0x6e4f('0x42')],md5(_0x12d7a2[_0x6e4f('0x42')]));}else{_0x12d7a2['recordingURL']='';}headers[_0x6e4f('0x43')]=getAuth(_0x1794fe);return getUser(_0x1794fe,_0xfd51ce[_0x6e4f('0x20')])[_0x6e4f('0x19')](function(_0x102036){_0x2e61ca=_0x102036;logger[_0x6e4f('0x9')](_0x6e4f('0x44'),_0x2e61ca['id']);return getEndUser(_0x1794fe,_0x12d7a2[_0x6e4f('0xd')],_0x12d7a2['calleridnum']);})[_0x6e4f('0x19')](function(_0x5d12a3){_0x77ac4d=_0x5d12a3;logger[_0x6e4f('0x9')]('The\x20Enduser\x20ID\x20is:',_0x77ac4d['id']);return getTicket(_0x1794fe,_0x2e61ca,_0x77ac4d,_0x2813af,_0x12d7a2);})[_0x6e4f('0x19')](function(_0x2679c0){if(_0x2679c0&&_0x2679c0['id']){logger[_0x6e4f('0x9')](_0x6e4f('0x45'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x2679c0['id']);logger['info'](_0x6e4f('0x3e'),_0x6e4f('0x46'));emit(util[_0x6e4f('0xc')](_0x6e4f('0x47'),_0xfd51ce[_0x6e4f('0x12')]),_0x6e4f('0x48'),{'uri':util[_0x6e4f('0xc')](_0x6e4f('0x49'),_0x1794fe[_0x6e4f('0x18')],_0x2679c0['id'])});}})[_0x6e4f('0x4a')](function(_0x51d9a8){logger[_0x6e4f('0x4b')]('[QUEUE]',JSON[_0x6e4f('0x4c')](_0x51d9a8));});};exports[_0x6e4f('0x4d')]=function(_0x5bb2dd,_0x116ab9,_0x2d0574,_0x150dc1,_0xb4ad13,_0x2653be,_0x418771){var _0x26f60d,_0x46920;_0x2653be[_0x6e4f('0x18')]=intUtil[_0x6e4f('0x3b')](_0x2653be[_0x6e4f('0x18')]);_0x2653be[_0x6e4f('0x3c')]=intUtil[_0x6e4f('0x3b')](_0x2653be['serverUrl']);if(_0x418771&&_0x418771[_0x6e4f('0x4e')]&&_0x418771[_0x6e4f('0x4e')]!=='none'){logger[_0x6e4f('0x9')](_0x6e4f('0x4f'),_0x6e4f('0x3f'));_0x116ab9[_0x6e4f('0x40')]=util['format'](_0x6e4f('0x41'),_0x2653be[_0x6e4f('0x3c')],_0x116ab9[_0x6e4f('0x42')],md5(_0x116ab9[_0x6e4f('0x42')]));}headers[_0x6e4f('0x43')]=getAuth(_0x2653be);return getUser(_0x2653be,_0x150dc1[_0x6e4f('0x20')])[_0x6e4f('0x19')](function(_0x494c8e){_0x26f60d=_0x494c8e;logger[_0x6e4f('0x9')](_0x6e4f('0x44'),_0x26f60d['id']);return getEndUser(_0x2653be,_0x116ab9['destcalleridname'],_0x116ab9[_0x6e4f('0x50')]);})['then'](function(_0x4f6b4a){_0x46920=_0x4f6b4a;logger[_0x6e4f('0x9')](_0x6e4f('0x51'),_0x46920['id']);return getTicket(_0x2653be,_0x26f60d,_0x46920,_0x2d0574,_0x116ab9);})[_0x6e4f('0x19')](function(_0x2cc29d){if(_0x2cc29d&&_0x2cc29d['id']){logger[_0x6e4f('0x9')](_0x6e4f('0x45'));logger[_0x6e4f('0x9')](_0x6e4f('0x52'),_0x2cc29d['id']);logger[_0x6e4f('0x9')](_0x6e4f('0x4f'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x6e4f('0x47'),_0x150dc1[_0x6e4f('0x12')]),'trigger:browser:url',{'uri':util['format']('%s/helpdesk/tickets/%d',_0x2653be['remoteUri'],_0x2cc29d['id'])});}})[_0x6e4f('0x4a')](function(_0x30e186){logger['error'](_0x6e4f('0x4f'),JSON[_0x6e4f('0x4c')](_0x30e186));});};exports[_0x6e4f('0x53')]=function(_0x4c723c,_0x1b8f48,_0x1b9a7d,_0xa25775,_0x250aed,_0x47976d){var _0x1960b9,_0x26218e;_0x47976d['remoteUri']=intUtil[_0x6e4f('0x3b')](_0x47976d[_0x6e4f('0x18')]);_0x47976d[_0x6e4f('0x3c')]=intUtil['stripTrailingSlash'](_0x47976d[_0x6e4f('0x3c')]);if(_0x250aed&&_0x250aed['monitor_format']){logger[_0x6e4f('0x9')]('['+_0x1b8f48[_0x6e4f('0x54')][_0x6e4f('0x55')]()+']',_0x6e4f('0x3f'));_0x1b8f48[_0x6e4f('0x40')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x47976d[_0x6e4f('0x3c')],_0x1b8f48[_0x6e4f('0x42')],md5(_0x1b8f48[_0x6e4f('0x42')]));}else{_0x1b8f48[_0x6e4f('0x40')]='';}headers[_0x6e4f('0x43')]=getAuth(_0x47976d);return getUser(_0x47976d,'')[_0x6e4f('0x19')](function(_0x3936d5){_0x1960b9=_0x3936d5;logger[_0x6e4f('0x9')](_0x6e4f('0x44'),_0x1960b9['id']);return getEndUser(_0x47976d,_0x1b8f48[_0x6e4f('0xd')],_0x1b8f48[_0x6e4f('0xe')]);})['then'](function(_0x3a285d){_0x26218e=_0x3a285d;logger['info']('The\x20Enduser\x20ID\x20is:',_0x26218e['id']);return getTicket(_0x47976d,_0x1960b9,_0x26218e,_0x1b9a7d,_0x1b8f48);})['then'](function(_0x18b2e1){if(_0x18b2e1){logger[_0x6e4f('0x9')](_0x6e4f('0x45'));logger[_0x6e4f('0x9')](_0x6e4f('0x52'),_0x18b2e1['id']);}})[_0x6e4f('0x4a')](function(_0x1ed202){logger['error']('['+_0x1b8f48['lastevent'][_0x6e4f('0x55')]()+']',JSON[_0x6e4f('0x4c')](_0x1ed202));});};
\ No newline at end of file