// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x747a=['debug','[HTTP]','stringify','GET','map','forEach','nameField','toString','type','string','idField','customField','push','content','variable','variableName','Variable','toLowerCase','queue','serverUrl','stripTrailingSlash','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/helpdesk/tickets/%d','catch','error','[QUEUE]','outbound','recordingFormat','none','[OUTBOUND]','recordingURL','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','unmanaged','monitor_format','lastevent','toUpperCase','lodash','request-promise','util','ioredis','./util','../../../../config/environment','redis','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','keyBy','value','remoteUri','POST','then','Ticket\x20created!','%s/api/v2/agents','length','Agent\x20found!','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','format','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','find','Basic\x20%s','base64'];(function(_0x364d1f,_0x449555){var _0x178519=function(_0x14b02a){while(--_0x14b02a){_0x364d1f['push'](_0x364d1f['shift']());}};_0x178519(++_0x449555);}(_0x747a,0x89));var _0xa747=function(_0x41cf0d,_0x1ca38a){_0x41cf0d=_0x41cf0d-0x0;var _0x343c85=_0x747a[_0x41cf0d];return _0x343c85;};'use strict';var _=require(_0xa747('0x0'));var rp=require(_0xa747('0x1'));var md5=require('md5');var util=require(_0xa747('0x2'));var Redis=require(_0xa747('0x3'));var intUtil=require(_0xa747('0x4'));var config=require(_0xa747('0x5'));var logger=require('../../../../config/logger')('freshdesk');config[_0xa747('0x6')]=_['defaults'](config[_0xa747('0x6')],{'host':_0xa747('0x7'),'port':0x18eb});var io=require(_0xa747('0x8'))(new Redis(config[_0xa747('0x6')]));var headers={'Content-Type':_0xa747('0x9'),'Accept':_0xa747('0x9')};function emit(_0x317e45,_0x30304d,_0x4c69dd){io['to'](_0x317e45)[_0xa747('0xa')](_0x30304d,_0x4c69dd);}function getTicket(_0x199396,_0x38cd2e,_0x191541,_0x5c019b,_0x5ef330){logger[_0xa747('0xb')](_0xa747('0xc'));var _0x473708=_[_0xa747('0xd')]({'responder_id':_0x38cd2e['id'],'requester_id':_0x191541['id'],'name':util['format'](_0xa747('0xe'),_0x5ef330[_0xa747('0xf')]),'phone':_0x5ef330[_0xa747('0x10')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xa747('0x11')](_0x5c019b['Subjects'],_0x5ef330,'\x20'),'description':intUtil[_0xa747('0x11')](_0x5c019b[_0xa747('0x12')],_0x5ef330,_0xa747('0x13')),'tags':getTags(_0x5c019b[_0xa747('0x14')],_0xa747('0x15'))},getCustomFields(_0x5c019b[_0xa747('0x16')],_0x5ef330));_0x473708[_0xa747('0x17')]=_[_0xa747('0x18')](_[_0xa747('0x19')](_0x473708[_0xa747('0x17')],'id'),_0xa747('0x1a'));return request({'uri':util['format']('%s/api/v2/tickets',_0x199396[_0xa747('0x1b')]),'method':_0xa747('0x1c'),'body':_0x473708})[_0xa747('0x1d')](function(_0x9be36b){logger['info'](_0xa747('0x1e'));return _0x9be36b;});}function getUser(_0x49d65a,_0x36320e){if(intUtil['validateEmail'](_0x36320e)){return request({'uri':util['format'](_0xa747('0x1f'),_0x49d65a[_0xa747('0x1b')]),'qs':{'email':_0x36320e}})['then'](function(_0x1316f7){if(_0x1316f7[_0xa747('0x20')]){logger[_0xa747('0xb')](_0xa747('0x21'));return _['find'](_0x1316f7,function(_0x598504){return _0x598504[_0xa747('0x22')][_0xa747('0x23')]===_0x36320e;});}else{logger[_0xa747('0xb')](_0xa747('0x24'));return request({'uri':util[_0xa747('0x25')](_0xa747('0x26'),_0x49d65a['remoteUri'])})[_0xa747('0x1d')](function(_0x187f7b){logger[_0xa747('0xb')](_0xa747('0x27'));return _0x187f7b;});}});}else{logger[_0xa747('0xb')](_0xa747('0x28'));return request({'uri':util[_0xa747('0x25')](_0xa747('0x26'),_0x49d65a[_0xa747('0x1b')])})[_0xa747('0x1d')](function(_0x1c7bbf){logger[_0xa747('0xb')]('Admin\x20account\x20selected.');return _0x1c7bbf;});}}function getEndUser(_0xd8263d,_0x35c724,_0x34cce7){logger[_0xa747('0xb')](_0xa747('0x29'),_0x34cce7);return request({'uri':util[_0xa747('0x25')](_0xa747('0x2a'),_0xd8263d[_0xa747('0x1b')]),'qs':{'phone':_0x34cce7}})[_0xa747('0x1d')](function(_0x24ac74){if(_0x24ac74[_0xa747('0x20')]){logger[_0xa747('0xb')](_0xa747('0x2b'));return _[_0xa747('0x2c')](_0x24ac74,{'phone':_0x34cce7});}else{logger[_0xa747('0xb')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xa747('0x25')](_0xa747('0x2a'),_0xd8263d['remoteUri']),'method':_0xa747('0x1c'),'body':{'name':_0x35c724,'phone':_0x34cce7}})[_0xa747('0x1d')](function(_0x4431cc){logger['info']('Enduser\x20created.');return _0x4431cc;});}});}function getAuth(_0x14ea6b){return util['format'](_0xa747('0x2d'),new Buffer(_0x14ea6b['apiKey']+':X')['toString'](_0xa747('0x2e')));}function request(_0x5e2352){logger[_0xa747('0x2f')](_0xa747('0x30'),JSON[_0xa747('0x31')](_0x5e2352));return rp(_['defaults'](_0x5e2352,{'method':_0xa747('0x32'),'headers':headers,'json':!![]}));}function getTags(_0x5025e7,_0x48eae7){var _0x266447=[];if(_0x5025e7&&_0x5025e7[_0xa747('0x20')]>0x0){_0x266447=_[_0xa747('0x33')](_0x5025e7,_0x48eae7);}return _0x266447;}function getCustomFields(_0x1e41e7,_0x522e0a){var _0x3b7e78=[];var _0xfaccb6={'custom_fields':[]};if(_0x1e41e7['length']>0x0){_[_0xa747('0x34')](_0x1e41e7,function(_0x55cd5e){if(_0x55cd5e['type']==='string'&&_0x55cd5e[_0xa747('0x35')]&&!_0x55cd5e['customField']){_0xfaccb6[_0x55cd5e[_0xa747('0x35')]['toLowerCase']()]=_0x55cd5e['content'][_0xa747('0x36')]();}else if(_0x55cd5e[_0xa747('0x37')]===_0xa747('0x38')&&_0x55cd5e[_0xa747('0x39')]&&_0x55cd5e[_0xa747('0x3a')]){_0xfaccb6[_0xa747('0x17')][_0xa747('0x3b')]({'id':_0x55cd5e[_0xa747('0x39')],'value':_0x55cd5e[_0xa747('0x3c')][_0xa747('0x36')]()});}else if(_0x55cd5e[_0xa747('0x37')]===_0xa747('0x3d')&&_0x55cd5e[_0xa747('0x3e')]&&_0x55cd5e[_0xa747('0x39')]&&_0x55cd5e[_0xa747('0x3a')]){_0x522e0a[_0x55cd5e[_0xa747('0x3e')]]&&_0xfaccb6[_0xa747('0x17')][_0xa747('0x3b')]({'id':_0x55cd5e[_0xa747('0x39')],'value':_0x522e0a[_0x55cd5e[_0xa747('0x3e')]][_0xa747('0x36')]()});}else if(_0x55cd5e[_0xa747('0x37')]==='customVariable'&&_0x55cd5e['Variable']&&_0x55cd5e[_0xa747('0x3f')]['name']&&_0x55cd5e[_0xa747('0x39')]&&_0x55cd5e[_0xa747('0x3a')]){_0x522e0a[_0x55cd5e['Variable'][_0xa747('0x15')]['toLowerCase']()]&&_0xfaccb6[_0xa747('0x17')][_0xa747('0x3b')]({'id':_0x55cd5e[_0xa747('0x39')],'value':_0x522e0a[_0x55cd5e[_0xa747('0x3f')][_0xa747('0x15')][_0xa747('0x40')]()][_0xa747('0x36')]()});}});}return _0xfaccb6;}exports[_0xa747('0x41')]=function(_0x1edf96,_0x53c50e,_0xd6f339,_0x2529d8,_0x1d317e,_0x39234b){var _0x3dd911,_0x489f65;_0x39234b[_0xa747('0x1b')]=intUtil['stripTrailingSlash'](_0x39234b[_0xa747('0x1b')]);_0x39234b[_0xa747('0x42')]=intUtil[_0xa747('0x43')](_0x39234b[_0xa747('0x42')]);if(_0x1d317e&&_0x1d317e['monitor_format']){logger[_0xa747('0xb')]('[QUEUE]',_0xa747('0x44'));_0x53c50e['recordingURL']=util[_0xa747('0x25')](_0xa747('0x45'),_0x39234b[_0xa747('0x42')],_0x53c50e[_0xa747('0x46')],md5(_0x53c50e['uniqueid']));}else{_0x53c50e['recordingURL']='';}headers[_0xa747('0x47')]=getAuth(_0x39234b);return getUser(_0x39234b,_0x2529d8[_0xa747('0x23')])[_0xa747('0x1d')](function(_0x218784){_0x3dd911=_0x218784;logger[_0xa747('0xb')](_0xa747('0x48'),_0x3dd911['id']);return getEndUser(_0x39234b,_0x53c50e[_0xa747('0xf')],_0x53c50e['calleridnum']);})[_0xa747('0x1d')](function(_0x539ecf){_0x489f65=_0x539ecf;logger[_0xa747('0xb')](_0xa747('0x49'),_0x489f65['id']);return getTicket(_0x39234b,_0x3dd911,_0x489f65,_0xd6f339,_0x53c50e);})['then'](function(_0x4ea29c){if(_0x4ea29c&&_0x4ea29c['id']){logger[_0xa747('0xb')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x4ea29c['id']);logger['info']('[QUEUE]',_0xa747('0x4a'));emit(util['format'](_0xa747('0x4b'),_0x2529d8[_0xa747('0x15')]),'trigger:browser:url',{'uri':util[_0xa747('0x25')](_0xa747('0x4c'),_0x39234b['remoteUri'],_0x4ea29c['id'])});}})[_0xa747('0x4d')](function(_0x3e72f3){logger[_0xa747('0x4e')](_0xa747('0x4f'),JSON['stringify'](_0x3e72f3));});};exports[_0xa747('0x50')]=function(_0x1fbdc5,_0x18d916,_0x4fc6c9,_0x5505fc,_0x440dbb,_0x59c43a,_0x48626e){var _0x240dea,_0x1524d0;_0x59c43a[_0xa747('0x1b')]=intUtil[_0xa747('0x43')](_0x59c43a[_0xa747('0x1b')]);_0x59c43a[_0xa747('0x42')]=intUtil[_0xa747('0x43')](_0x59c43a[_0xa747('0x42')]);if(_0x48626e&&_0x48626e[_0xa747('0x51')]&&_0x48626e[_0xa747('0x51')]!==_0xa747('0x52')){logger[_0xa747('0xb')](_0xa747('0x53'),'Recording\x20is\x20enabled!');_0x18d916[_0xa747('0x54')]=util[_0xa747('0x25')](_0xa747('0x45'),_0x59c43a['serverUrl'],_0x18d916['uniqueid'],md5(_0x18d916[_0xa747('0x46')]));}headers['Authorization']=getAuth(_0x59c43a);return getUser(_0x59c43a,_0x5505fc[_0xa747('0x23')])['then'](function(_0x4ec5ca){_0x240dea=_0x4ec5ca;logger[_0xa747('0xb')](_0xa747('0x48'),_0x240dea['id']);return getEndUser(_0x59c43a,_0x18d916[_0xa747('0x55')],_0x18d916[_0xa747('0x56')]);})[_0xa747('0x1d')](function(_0x201d27){_0x1524d0=_0x201d27;logger[_0xa747('0xb')](_0xa747('0x49'),_0x1524d0['id']);return getTicket(_0x59c43a,_0x240dea,_0x1524d0,_0x4fc6c9,_0x18d916);})[_0xa747('0x1d')](function(_0x32bea0){if(_0x32bea0&&_0x32bea0['id']){logger['info'](_0xa747('0x1e'));logger[_0xa747('0xb')](_0xa747('0x57'),_0x32bea0['id']);logger['info'](_0xa747('0x53'),_0xa747('0x4a'));emit(util['format'](_0xa747('0x4b'),_0x5505fc[_0xa747('0x15')]),'trigger:browser:url',{'uri':util[_0xa747('0x25')](_0xa747('0x4c'),_0x59c43a['remoteUri'],_0x32bea0['id'])});}})['catch'](function(_0x4169c0){logger[_0xa747('0x4e')](_0xa747('0x53'),JSON[_0xa747('0x31')](_0x4169c0));});};exports[_0xa747('0x58')]=function(_0x411b3d,_0x2ec016,_0xd6bc77,_0x17df2e,_0x61e715,_0x184f38){var _0x351bf9,_0x17ca6b;_0x184f38['remoteUri']=intUtil['stripTrailingSlash'](_0x184f38[_0xa747('0x1b')]);_0x184f38[_0xa747('0x42')]=intUtil['stripTrailingSlash'](_0x184f38['serverUrl']);if(_0x61e715&&_0x61e715[_0xa747('0x59')]){logger['info']('['+_0x2ec016[_0xa747('0x5a')][_0xa747('0x5b')]()+']','Recording\x20is\x20enabled!');_0x2ec016[_0xa747('0x54')]=util[_0xa747('0x25')](_0xa747('0x45'),_0x184f38[_0xa747('0x42')],_0x2ec016['uniqueid'],md5(_0x2ec016[_0xa747('0x46')]));}else{_0x2ec016[_0xa747('0x54')]='';}headers[_0xa747('0x47')]=getAuth(_0x184f38);return getUser(_0x184f38,'')[_0xa747('0x1d')](function(_0x47e873){_0x351bf9=_0x47e873;logger[_0xa747('0xb')](_0xa747('0x48'),_0x351bf9['id']);return getEndUser(_0x184f38,_0x2ec016[_0xa747('0xf')],_0x2ec016[_0xa747('0x10')]);})[_0xa747('0x1d')](function(_0x3a6a2d){_0x17ca6b=_0x3a6a2d;logger[_0xa747('0xb')]('The\x20Enduser\x20ID\x20is:',_0x17ca6b['id']);return getTicket(_0x184f38,_0x351bf9,_0x17ca6b,_0xd6bc77,_0x2ec016);})[_0xa747('0x1d')](function(_0x3908e6){if(_0x3908e6){logger[_0xa747('0xb')](_0xa747('0x1e'));logger['info'](_0xa747('0x57'),_0x3908e6['id']);}})[_0xa747('0x4d')](function(_0x49a218){logger['error']('['+_0x2ec016[_0xa747('0x5a')][_0xa747('0x5b')]()+']',JSON['stringify'](_0x49a218));});};
\ No newline at end of file
+var _0xe4f6=['custom_fields','keyBy','value','%s/api/v2/tickets','remoteUri','then','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20created.','Basic\x20%s','apiKey','debug','[HTTP]','defaults','GET','forEach','includes','picklist','nameField','customField','content','toString','string','idField','push','variable','variableName','type','Variable','toLowerCase','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','Ticket\x20created!','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','stringify','outbound','recordingFormat','[OUTBOUND]','destcalleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','unmanaged','lastevent','toUpperCase','md5','util','ioredis','./util','../../../../config/logger','freshdesk','redis','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','calleridname','calleridnum','getString','Descriptions','Tags','name','Fields'];(function(_0x10ea3c,_0x5a2abd){var _0x25c6ee=function(_0x3e341a){while(--_0x3e341a){_0x10ea3c['push'](_0x10ea3c['shift']());}};_0x25c6ee(++_0x5a2abd);}(_0xe4f6,0x19a));var _0x6e4f=function(_0x576185,_0x5d0390){_0x576185=_0x576185-0x0;var _0x16b86b=_0xe4f6[_0x576185];return _0x16b86b;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0x6e4f('0x0'));var util=require(_0x6e4f('0x1'));var Redis=require(_0x6e4f('0x2'));var intUtil=require(_0x6e4f('0x3'));var config=require('../../../../config/environment');var logger=require(_0x6e4f('0x4'))(_0x6e4f('0x5'));config[_0x6e4f('0x6')]=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x6e4f('0x6')]));var headers={'Content-Type':_0x6e4f('0x7'),'Accept':_0x6e4f('0x7')};function emit(_0x30d3e6,_0x67dc43,_0x34e359){io['to'](_0x30d3e6)[_0x6e4f('0x8')](_0x67dc43,_0x34e359);}function getTicket(_0xda8bcd,_0x5b58c6,_0xb44360,_0x5ef76e,_0x59f853){logger[_0x6e4f('0x9')](_0x6e4f('0xa'));var _0x2a71df=_[_0x6e4f('0xb')]({'responder_id':_0x5b58c6['id'],'requester_id':_0xb44360['id'],'name':util[_0x6e4f('0xc')]('Caller\x20-\x20%s',_0x59f853[_0x6e4f('0xd')]),'phone':_0x59f853[_0x6e4f('0xe')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x5ef76e['Subjects'],_0x59f853,'\x20'),'description':intUtil[_0x6e4f('0xf')](_0x5ef76e[_0x6e4f('0x10')],_0x59f853,'<br>'),'tags':getTags(_0x5ef76e[_0x6e4f('0x11')],_0x6e4f('0x12'))},getCustomFields(_0x5ef76e[_0x6e4f('0x13')],_0x59f853));_0x2a71df[_0x6e4f('0x14')]=_['mapValues'](_[_0x6e4f('0x15')](_0x2a71df[_0x6e4f('0x14')],'id'),_0x6e4f('0x16'));return request({'uri':util[_0x6e4f('0xc')](_0x6e4f('0x17'),_0xda8bcd[_0x6e4f('0x18')]),'method':'POST','body':_0x2a71df})[_0x6e4f('0x19')](function(_0x2459a4){logger[_0x6e4f('0x9')]('Ticket\x20created!');return _0x2459a4;});}function getUser(_0x5d85c1,_0x48218b){if(intUtil[_0x6e4f('0x1a')](_0x48218b)){return request({'uri':util[_0x6e4f('0xc')](_0x6e4f('0x1b'),_0x5d85c1[_0x6e4f('0x18')]),'qs':{'email':_0x48218b}})[_0x6e4f('0x19')](function(_0x460247){if(_0x460247[_0x6e4f('0x1c')]){logger[_0x6e4f('0x9')](_0x6e4f('0x1d'));return _[_0x6e4f('0x1e')](_0x460247,function(_0x2558e8){return _0x2558e8[_0x6e4f('0x1f')][_0x6e4f('0x20')]===_0x48218b;});}else{logger[_0x6e4f('0x9')](_0x6e4f('0x21'));return request({'uri':util[_0x6e4f('0xc')]('%s/api/v2/agents/me',_0x5d85c1[_0x6e4f('0x18')])})[_0x6e4f('0x19')](function(_0x59dfb3){logger[_0x6e4f('0x9')](_0x6e4f('0x22'));return _0x59dfb3;});}});}else{logger[_0x6e4f('0x9')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x6e4f('0xc')]('%s/api/v2/agents/me',_0x5d85c1[_0x6e4f('0x18')])})[_0x6e4f('0x19')](function(_0x57ef93){logger[_0x6e4f('0x9')](_0x6e4f('0x22'));return _0x57ef93;});}}function getEndUser(_0x5f2ae9,_0x5d5e94,_0x123f19){logger['info'](_0x6e4f('0x23'),_0x123f19);return request({'uri':util[_0x6e4f('0xc')](_0x6e4f('0x24'),_0x5f2ae9[_0x6e4f('0x18')]),'qs':{'phone':_0x123f19}})[_0x6e4f('0x19')](function(_0x3c722b){if(_0x3c722b[_0x6e4f('0x1c')]){logger['info']('Enduser\x20found!');return _[_0x6e4f('0x1e')](_0x3c722b,{'phone':_0x123f19});}else{logger[_0x6e4f('0x9')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x6e4f('0xc')]('%s/api/v2/contacts',_0x5f2ae9[_0x6e4f('0x18')]),'method':'POST','body':{'name':_0x5d5e94,'phone':_0x123f19}})[_0x6e4f('0x19')](function(_0x47c6ab){logger[_0x6e4f('0x9')](_0x6e4f('0x25'));return _0x47c6ab;});}});}function getAuth(_0x2b7357){return util['format'](_0x6e4f('0x26'),new Buffer(_0x2b7357[_0x6e4f('0x27')]+':X')['toString']('base64'));}function request(_0x28f92f){logger[_0x6e4f('0x28')](_0x6e4f('0x29'),JSON['stringify'](_0x28f92f));return rp(_[_0x6e4f('0x2a')](_0x28f92f,{'method':_0x6e4f('0x2b'),'headers':headers,'json':!![]}));}function getTags(_0x20ff29,_0x40b8a6){var _0x1a66b1=[];if(_0x20ff29&&_0x20ff29[_0x6e4f('0x1c')]>0x0){_0x1a66b1=_['map'](_0x20ff29,_0x40b8a6);}return _0x1a66b1;}function getCustomFields(_0x276a69,_0x1a8e31){var _0x22d406=[];var _0x38e50f={'custom_fields':[]};if(_0x276a69[_0x6e4f('0x1c')]>0x0){_[_0x6e4f('0x2c')](_0x276a69,function(_0x257dfc){if(_[_0x6e4f('0x2d')](['string',_0x6e4f('0x2e')],_0x257dfc['type'])&&_0x257dfc[_0x6e4f('0x2f')]&&!_0x257dfc[_0x6e4f('0x30')]){_0x38e50f[_0x257dfc[_0x6e4f('0x2f')]['toLowerCase']()]=_0x257dfc[_0x6e4f('0x31')][_0x6e4f('0x32')]();}else if(_[_0x6e4f('0x2d')]([_0x6e4f('0x33'),_0x6e4f('0x2e')],_0x257dfc['type'])&&_0x257dfc[_0x6e4f('0x34')]&&_0x257dfc['customField']){_0x38e50f[_0x6e4f('0x14')][_0x6e4f('0x35')]({'id':_0x257dfc['idField'],'value':_0x257dfc[_0x6e4f('0x31')][_0x6e4f('0x32')]()});}else if(_0x257dfc['type']===_0x6e4f('0x36')&&_0x257dfc[_0x6e4f('0x37')]&&_0x257dfc[_0x6e4f('0x34')]&&_0x257dfc[_0x6e4f('0x30')]){_0x1a8e31[_0x257dfc['variableName']]&&_0x38e50f[_0x6e4f('0x14')][_0x6e4f('0x35')]({'id':_0x257dfc['idField'],'value':_0x1a8e31[_0x257dfc[_0x6e4f('0x37')]][_0x6e4f('0x32')]()});}else if(_0x257dfc[_0x6e4f('0x38')]==='customVariable'&&_0x257dfc[_0x6e4f('0x39')]&&_0x257dfc[_0x6e4f('0x39')][_0x6e4f('0x12')]&&_0x257dfc[_0x6e4f('0x34')]&&_0x257dfc['customField']){_0x1a8e31[_0x257dfc['Variable']['name'][_0x6e4f('0x3a')]()]&&_0x38e50f[_0x6e4f('0x14')][_0x6e4f('0x35')]({'id':_0x257dfc['idField'],'value':_0x1a8e31[_0x257dfc['Variable'][_0x6e4f('0x12')]['toLowerCase']()][_0x6e4f('0x32')]()});}});}return _0x38e50f;}exports['queue']=function(_0x551ea2,_0x12d7a2,_0x2813af,_0xfd51ce,_0x4fba8f,_0x1794fe){var _0x2e61ca,_0x77ac4d;_0x1794fe[_0x6e4f('0x18')]=intUtil[_0x6e4f('0x3b')](_0x1794fe['remoteUri']);_0x1794fe[_0x6e4f('0x3c')]=intUtil[_0x6e4f('0x3b')](_0x1794fe['serverUrl']);if(_0x4fba8f&&_0x4fba8f[_0x6e4f('0x3d')]){logger[_0x6e4f('0x9')](_0x6e4f('0x3e'),_0x6e4f('0x3f'));_0x12d7a2[_0x6e4f('0x40')]=util[_0x6e4f('0xc')](_0x6e4f('0x41'),_0x1794fe['serverUrl'],_0x12d7a2[_0x6e4f('0x42')],md5(_0x12d7a2[_0x6e4f('0x42')]));}else{_0x12d7a2['recordingURL']='';}headers[_0x6e4f('0x43')]=getAuth(_0x1794fe);return getUser(_0x1794fe,_0xfd51ce[_0x6e4f('0x20')])[_0x6e4f('0x19')](function(_0x102036){_0x2e61ca=_0x102036;logger[_0x6e4f('0x9')](_0x6e4f('0x44'),_0x2e61ca['id']);return getEndUser(_0x1794fe,_0x12d7a2[_0x6e4f('0xd')],_0x12d7a2['calleridnum']);})[_0x6e4f('0x19')](function(_0x5d12a3){_0x77ac4d=_0x5d12a3;logger[_0x6e4f('0x9')]('The\x20Enduser\x20ID\x20is:',_0x77ac4d['id']);return getTicket(_0x1794fe,_0x2e61ca,_0x77ac4d,_0x2813af,_0x12d7a2);})[_0x6e4f('0x19')](function(_0x2679c0){if(_0x2679c0&&_0x2679c0['id']){logger[_0x6e4f('0x9')](_0x6e4f('0x45'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x2679c0['id']);logger['info'](_0x6e4f('0x3e'),_0x6e4f('0x46'));emit(util[_0x6e4f('0xc')](_0x6e4f('0x47'),_0xfd51ce[_0x6e4f('0x12')]),_0x6e4f('0x48'),{'uri':util[_0x6e4f('0xc')](_0x6e4f('0x49'),_0x1794fe[_0x6e4f('0x18')],_0x2679c0['id'])});}})[_0x6e4f('0x4a')](function(_0x51d9a8){logger[_0x6e4f('0x4b')]('[QUEUE]',JSON[_0x6e4f('0x4c')](_0x51d9a8));});};exports[_0x6e4f('0x4d')]=function(_0x5bb2dd,_0x116ab9,_0x2d0574,_0x150dc1,_0xb4ad13,_0x2653be,_0x418771){var _0x26f60d,_0x46920;_0x2653be[_0x6e4f('0x18')]=intUtil[_0x6e4f('0x3b')](_0x2653be[_0x6e4f('0x18')]);_0x2653be[_0x6e4f('0x3c')]=intUtil[_0x6e4f('0x3b')](_0x2653be['serverUrl']);if(_0x418771&&_0x418771[_0x6e4f('0x4e')]&&_0x418771[_0x6e4f('0x4e')]!=='none'){logger[_0x6e4f('0x9')](_0x6e4f('0x4f'),_0x6e4f('0x3f'));_0x116ab9[_0x6e4f('0x40')]=util['format'](_0x6e4f('0x41'),_0x2653be[_0x6e4f('0x3c')],_0x116ab9[_0x6e4f('0x42')],md5(_0x116ab9[_0x6e4f('0x42')]));}headers[_0x6e4f('0x43')]=getAuth(_0x2653be);return getUser(_0x2653be,_0x150dc1[_0x6e4f('0x20')])[_0x6e4f('0x19')](function(_0x494c8e){_0x26f60d=_0x494c8e;logger[_0x6e4f('0x9')](_0x6e4f('0x44'),_0x26f60d['id']);return getEndUser(_0x2653be,_0x116ab9['destcalleridname'],_0x116ab9[_0x6e4f('0x50')]);})['then'](function(_0x4f6b4a){_0x46920=_0x4f6b4a;logger[_0x6e4f('0x9')](_0x6e4f('0x51'),_0x46920['id']);return getTicket(_0x2653be,_0x26f60d,_0x46920,_0x2d0574,_0x116ab9);})[_0x6e4f('0x19')](function(_0x2cc29d){if(_0x2cc29d&&_0x2cc29d['id']){logger[_0x6e4f('0x9')](_0x6e4f('0x45'));logger[_0x6e4f('0x9')](_0x6e4f('0x52'),_0x2cc29d['id']);logger[_0x6e4f('0x9')](_0x6e4f('0x4f'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x6e4f('0x47'),_0x150dc1[_0x6e4f('0x12')]),'trigger:browser:url',{'uri':util['format']('%s/helpdesk/tickets/%d',_0x2653be['remoteUri'],_0x2cc29d['id'])});}})[_0x6e4f('0x4a')](function(_0x30e186){logger['error'](_0x6e4f('0x4f'),JSON[_0x6e4f('0x4c')](_0x30e186));});};exports[_0x6e4f('0x53')]=function(_0x4c723c,_0x1b8f48,_0x1b9a7d,_0xa25775,_0x250aed,_0x47976d){var _0x1960b9,_0x26218e;_0x47976d['remoteUri']=intUtil[_0x6e4f('0x3b')](_0x47976d[_0x6e4f('0x18')]);_0x47976d[_0x6e4f('0x3c')]=intUtil['stripTrailingSlash'](_0x47976d[_0x6e4f('0x3c')]);if(_0x250aed&&_0x250aed['monitor_format']){logger[_0x6e4f('0x9')]('['+_0x1b8f48[_0x6e4f('0x54')][_0x6e4f('0x55')]()+']',_0x6e4f('0x3f'));_0x1b8f48[_0x6e4f('0x40')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x47976d[_0x6e4f('0x3c')],_0x1b8f48[_0x6e4f('0x42')],md5(_0x1b8f48[_0x6e4f('0x42')]));}else{_0x1b8f48[_0x6e4f('0x40')]='';}headers[_0x6e4f('0x43')]=getAuth(_0x47976d);return getUser(_0x47976d,'')[_0x6e4f('0x19')](function(_0x3936d5){_0x1960b9=_0x3936d5;logger[_0x6e4f('0x9')](_0x6e4f('0x44'),_0x1960b9['id']);return getEndUser(_0x47976d,_0x1b8f48[_0x6e4f('0xd')],_0x1b8f48[_0x6e4f('0xe')]);})['then'](function(_0x3a285d){_0x26218e=_0x3a285d;logger['info']('The\x20Enduser\x20ID\x20is:',_0x26218e['id']);return getTicket(_0x47976d,_0x1960b9,_0x26218e,_0x1b9a7d,_0x1b8f48);})['then'](function(_0x18b2e1){if(_0x18b2e1){logger[_0x6e4f('0x9')](_0x6e4f('0x45'));logger[_0x6e4f('0x9')](_0x6e4f('0x52'),_0x18b2e1['id']);}})[_0x6e4f('0x4a')](function(_0x1ed202){logger['error']('['+_0x1b8f48['lastevent'][_0x6e4f('0x55')]()+']',JSON[_0x6e4f('0x4c')](_0x1ed202));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff