// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa3c1=['The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/helpdesk/tickets/%d','catch','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','trigger:browser:url','unmanaged','toUpperCase','lastevent','lodash','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','getString','Descriptions','Tags','name','mapValues','keyBy','custom_fields','value','Ticket\x20created!','then','length','Agent\x20found!','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','remoteUri','Admin\x20account\x20selected.','Enduser\x20found!','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/api/v2/contacts','POST','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','[HTTP]','GET','map','forEach','type','string','nameField','customField','toLowerCase','content','push','idField','variable','variableName','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization'];(function(_0x2c022a,_0x1ea7ba){var _0x422073=function(_0x12c051){while(--_0x12c051){_0x2c022a['push'](_0x2c022a['shift']());}};_0x422073(++_0x1ea7ba);}(_0xa3c1,0x11f));var _0x1a3c=function(_0x520e5c,_0x52e863){_0x520e5c=_0x520e5c-0x0;var _0x482f94=_0xa3c1[_0x520e5c];return _0x482f94;};'use strict';var _=require(_0x1a3c('0x0'));var rp=require('request-promise');var md5=require('md5');var util=require('util');var Redis=require(_0x1a3c('0x1'));var intUtil=require(_0x1a3c('0x2'));var config=require(_0x1a3c('0x3'));var logger=require(_0x1a3c('0x4'))('freshdesk');config[_0x1a3c('0x5')]=_[_0x1a3c('0x6')](config[_0x1a3c('0x5')],{'host':_0x1a3c('0x7'),'port':0x18eb});var io=require(_0x1a3c('0x8'))(new Redis(config[_0x1a3c('0x5')]));var headers={'Content-Type':_0x1a3c('0x9'),'Accept':_0x1a3c('0x9')};function emit(_0x2c7434,_0x536ba6,_0x35cf4d){io['to'](_0x2c7434)['emit'](_0x536ba6,_0x35cf4d);}function getTicket(_0x48ac53,_0x2c0a25,_0x3d72c1,_0x14fede,_0x1019a6){logger[_0x1a3c('0xa')](_0x1a3c('0xb'));var _0x147ea2=_[_0x1a3c('0xc')]({'responder_id':_0x2c0a25['id'],'requester_id':_0x3d72c1['id'],'name':util[_0x1a3c('0xd')](_0x1a3c('0xe'),_0x1019a6[_0x1a3c('0xf')]),'phone':_0x1019a6['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x1a3c('0x10')](_0x14fede['Subjects'],_0x1019a6,'\x20'),'description':intUtil[_0x1a3c('0x10')](_0x14fede[_0x1a3c('0x11')],_0x1019a6,'<br>'),'tags':getTags(_0x14fede[_0x1a3c('0x12')],_0x1a3c('0x13'))},getCustomFields(_0x14fede['Fields'],_0x1019a6));_0x147ea2['custom_fields']=_[_0x1a3c('0x14')](_[_0x1a3c('0x15')](_0x147ea2[_0x1a3c('0x16')],'id'),_0x1a3c('0x17'));return request({'uri':util['format']('%s/api/v2/tickets',_0x48ac53['remoteUri']),'method':'POST','body':_0x147ea2})['then'](function(_0x34db6e){logger['info'](_0x1a3c('0x18'));return _0x34db6e;});}function getUser(_0x4114f6,_0x2872e6){if(intUtil['validateEmail'](_0x2872e6)){return request({'uri':util[_0x1a3c('0xd')]('%s/api/v2/agents',_0x4114f6['remoteUri']),'qs':{'email':_0x2872e6}})[_0x1a3c('0x19')](function(_0x21f95f){if(_0x21f95f[_0x1a3c('0x1a')]){logger[_0x1a3c('0xa')](_0x1a3c('0x1b'));return _['find'](_0x21f95f,function(_0x22de6c){return _0x22de6c[_0x1a3c('0x1c')][_0x1a3c('0x1d')]===_0x2872e6;});}else{logger[_0x1a3c('0xa')](_0x1a3c('0x1e'));return request({'uri':util['format'](_0x1a3c('0x1f'),_0x4114f6[_0x1a3c('0x20')])})[_0x1a3c('0x19')](function(_0x18c095){logger[_0x1a3c('0xa')](_0x1a3c('0x21'));return _0x18c095;});}});}else{logger[_0x1a3c('0xa')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x1a3c('0xd')](_0x1a3c('0x1f'),_0x4114f6[_0x1a3c('0x20')])})['then'](function(_0x371546){logger[_0x1a3c('0xa')](_0x1a3c('0x21'));return _0x371546;});}}function getEndUser(_0x88a00c,_0x1f57e3,_0xe41ce9){logger[_0x1a3c('0xa')]('Searching\x20enduser\x20with\x20phone',_0xe41ce9);return request({'uri':util['format']('%s/api/v2/contacts',_0x88a00c[_0x1a3c('0x20')]),'qs':{'phone':_0xe41ce9}})[_0x1a3c('0x19')](function(_0x5d3907){if(_0x5d3907['length']){logger[_0x1a3c('0xa')](_0x1a3c('0x22'));return _[_0x1a3c('0x23')](_0x5d3907,{'phone':_0xe41ce9});}else{logger[_0x1a3c('0xa')](_0x1a3c('0x24'));return request({'uri':util[_0x1a3c('0xd')](_0x1a3c('0x25'),_0x88a00c['remoteUri']),'method':_0x1a3c('0x26'),'body':{'name':_0x1f57e3,'phone':_0xe41ce9}})[_0x1a3c('0x19')](function(_0x17c08f){logger[_0x1a3c('0xa')](_0x1a3c('0x27'));return _0x17c08f;});}});}function getAuth(_0x3ff017){return util['format'](_0x1a3c('0x28'),new Buffer(_0x3ff017[_0x1a3c('0x29')]+':X')[_0x1a3c('0x2a')](_0x1a3c('0x2b')));}function request(_0x3441c4){logger['debug'](_0x1a3c('0x2c'),JSON['stringify'](_0x3441c4));return rp(_[_0x1a3c('0x6')](_0x3441c4,{'method':_0x1a3c('0x2d'),'headers':headers,'json':!![]}));}function getTags(_0x2f0a59,_0x571160){var _0x1001aa=[];if(_0x2f0a59&&_0x2f0a59['length']>0x0){_0x1001aa=_[_0x1a3c('0x2e')](_0x2f0a59,_0x571160);}return _0x1001aa;}function getCustomFields(_0x29e708,_0x35c195){var _0x4f2372=[];var _0x2cac43={'custom_fields':[]};if(_0x29e708['length']>0x0){_[_0x1a3c('0x2f')](_0x29e708,function(_0x23ac3d){if(_0x23ac3d[_0x1a3c('0x30')]===_0x1a3c('0x31')&&_0x23ac3d[_0x1a3c('0x32')]&&!_0x23ac3d[_0x1a3c('0x33')]){_0x2cac43[_0x23ac3d['nameField'][_0x1a3c('0x34')]()]=_0x23ac3d[_0x1a3c('0x35')][_0x1a3c('0x2a')]();}else if(_0x23ac3d[_0x1a3c('0x30')]===_0x1a3c('0x31')&&_0x23ac3d['idField']&&_0x23ac3d[_0x1a3c('0x33')]){_0x2cac43[_0x1a3c('0x16')][_0x1a3c('0x36')]({'id':_0x23ac3d[_0x1a3c('0x37')],'value':_0x23ac3d[_0x1a3c('0x35')][_0x1a3c('0x2a')]()});}else if(_0x23ac3d[_0x1a3c('0x30')]===_0x1a3c('0x38')&&_0x23ac3d['variableName']&&_0x23ac3d['idField']&&_0x23ac3d[_0x1a3c('0x33')]){_0x35c195[_0x23ac3d[_0x1a3c('0x39')]]&&_0x2cac43[_0x1a3c('0x16')][_0x1a3c('0x36')]({'id':_0x23ac3d['idField'],'value':_0x35c195[_0x23ac3d[_0x1a3c('0x39')]][_0x1a3c('0x2a')]()});}else if(_0x23ac3d[_0x1a3c('0x30')]===_0x1a3c('0x3a')&&_0x23ac3d[_0x1a3c('0x3b')]&&_0x23ac3d[_0x1a3c('0x3b')][_0x1a3c('0x13')]&&_0x23ac3d[_0x1a3c('0x37')]&&_0x23ac3d['customField']){_0x35c195[_0x23ac3d[_0x1a3c('0x3b')][_0x1a3c('0x13')][_0x1a3c('0x34')]()]&&_0x2cac43[_0x1a3c('0x16')][_0x1a3c('0x36')]({'id':_0x23ac3d['idField'],'value':_0x35c195[_0x23ac3d[_0x1a3c('0x3b')][_0x1a3c('0x13')][_0x1a3c('0x34')]()][_0x1a3c('0x2a')]()});}});}return _0x2cac43;}exports['queue']=function(_0x34be04,_0x52c3b9,_0x3548f9,_0x25d446,_0x2806a6,_0x741ba3){var _0x435ae3,_0xe83664;_0x741ba3[_0x1a3c('0x20')]=intUtil[_0x1a3c('0x3c')](_0x741ba3[_0x1a3c('0x20')]);_0x741ba3[_0x1a3c('0x3d')]=intUtil[_0x1a3c('0x3c')](_0x741ba3[_0x1a3c('0x3d')]);if(_0x2806a6&&_0x2806a6[_0x1a3c('0x3e')]){logger['info'](_0x1a3c('0x3f'),_0x1a3c('0x40'));_0x52c3b9[_0x1a3c('0x41')]=util['format'](_0x1a3c('0x42'),_0x741ba3[_0x1a3c('0x3d')],_0x52c3b9[_0x1a3c('0x43')],md5(_0x52c3b9['uniqueid']));}else{_0x52c3b9[_0x1a3c('0x41')]='';}headers[_0x1a3c('0x44')]=getAuth(_0x741ba3);return getUser(_0x741ba3,_0x25d446[_0x1a3c('0x1d')])['then'](function(_0xf677c3){_0x435ae3=_0xf677c3;logger[_0x1a3c('0xa')](_0x1a3c('0x45'),_0x435ae3['id']);return getEndUser(_0x741ba3,_0x52c3b9[_0x1a3c('0xf')],_0x52c3b9[_0x1a3c('0x46')]);})[_0x1a3c('0x19')](function(_0x5c2e7e){_0xe83664=_0x5c2e7e;logger['info'](_0x1a3c('0x47'),_0xe83664['id']);return getTicket(_0x741ba3,_0x435ae3,_0xe83664,_0x3548f9,_0x52c3b9);})[_0x1a3c('0x19')](function(_0x529a45){if(_0x529a45&&_0x529a45['id']){logger[_0x1a3c('0xa')](_0x1a3c('0x18'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x529a45['id']);logger[_0x1a3c('0xa')](_0x1a3c('0x3f'),_0x1a3c('0x48'));emit(util[_0x1a3c('0xd')](_0x1a3c('0x49'),_0x25d446[_0x1a3c('0x13')]),'trigger:browser:url',{'uri':util[_0x1a3c('0xd')](_0x1a3c('0x4a'),_0x741ba3[_0x1a3c('0x20')],_0x529a45['id'])});}})[_0x1a3c('0x4b')](function(_0xa12d3a){logger[_0x1a3c('0x4c')](_0x1a3c('0x3f'),JSON[_0x1a3c('0x4d')](_0xa12d3a));});};exports[_0x1a3c('0x4e')]=function(_0xa9825b,_0x1be53c,_0x14dab4,_0x4cb90d,_0x3b3f07,_0x2137bc,_0x2a748b){var _0x4d418d,_0x72656c;_0x2137bc[_0x1a3c('0x20')]=intUtil[_0x1a3c('0x3c')](_0x2137bc[_0x1a3c('0x20')]);_0x2137bc[_0x1a3c('0x3d')]=intUtil['stripTrailingSlash'](_0x2137bc[_0x1a3c('0x3d')]);if(_0x2a748b&&_0x2a748b[_0x1a3c('0x4f')]&&_0x2a748b['recordingFormat']!==_0x1a3c('0x50')){logger[_0x1a3c('0xa')](_0x1a3c('0x51'),'Recording\x20is\x20enabled!');_0x1be53c[_0x1a3c('0x41')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2137bc[_0x1a3c('0x3d')],_0x1be53c[_0x1a3c('0x43')],md5(_0x1be53c[_0x1a3c('0x43')]));}headers[_0x1a3c('0x44')]=getAuth(_0x2137bc);return getUser(_0x2137bc,_0x4cb90d['email'])[_0x1a3c('0x19')](function(_0x2318c5){_0x4d418d=_0x2318c5;logger[_0x1a3c('0xa')](_0x1a3c('0x45'),_0x4d418d['id']);return getEndUser(_0x2137bc,_0x1be53c[_0x1a3c('0x52')],_0x1be53c[_0x1a3c('0x53')]);})[_0x1a3c('0x19')](function(_0x54f17e){_0x72656c=_0x54f17e;logger['info'](_0x1a3c('0x47'),_0x72656c['id']);return getTicket(_0x2137bc,_0x4d418d,_0x72656c,_0x14dab4,_0x1be53c);})[_0x1a3c('0x19')](function(_0x35b229){if(_0x35b229&&_0x35b229['id']){logger['info']('Ticket\x20created!');logger[_0x1a3c('0xa')](_0x1a3c('0x54'),_0x35b229['id']);logger[_0x1a3c('0xa')](_0x1a3c('0x51'),_0x1a3c('0x48'));emit(util['format'](_0x1a3c('0x49'),_0x4cb90d[_0x1a3c('0x13')]),_0x1a3c('0x55'),{'uri':util[_0x1a3c('0xd')]('%s/helpdesk/tickets/%d',_0x2137bc[_0x1a3c('0x20')],_0x35b229['id'])});}})['catch'](function(_0x1e2692){logger['error']('[OUTBOUND]',JSON[_0x1a3c('0x4d')](_0x1e2692));});};exports[_0x1a3c('0x56')]=function(_0x46b8b6,_0x58036d,_0x1af80d,_0x1c67f4,_0x233cbf,_0x7ba0bc){var _0x224797,_0x472e41;_0x7ba0bc[_0x1a3c('0x20')]=intUtil[_0x1a3c('0x3c')](_0x7ba0bc[_0x1a3c('0x20')]);_0x7ba0bc[_0x1a3c('0x3d')]=intUtil['stripTrailingSlash'](_0x7ba0bc[_0x1a3c('0x3d')]);if(_0x233cbf&&_0x233cbf['monitor_format']){logger[_0x1a3c('0xa')]('['+_0x58036d['lastevent'][_0x1a3c('0x57')]()+']','Recording\x20is\x20enabled!');_0x58036d[_0x1a3c('0x41')]=util[_0x1a3c('0xd')](_0x1a3c('0x42'),_0x7ba0bc[_0x1a3c('0x3d')],_0x58036d['uniqueid'],md5(_0x58036d[_0x1a3c('0x43')]));}else{_0x58036d[_0x1a3c('0x41')]='';}headers[_0x1a3c('0x44')]=getAuth(_0x7ba0bc);return getUser(_0x7ba0bc,'')[_0x1a3c('0x19')](function(_0x24ca01){_0x224797=_0x24ca01;logger['info'](_0x1a3c('0x45'),_0x224797['id']);return getEndUser(_0x7ba0bc,_0x58036d[_0x1a3c('0xf')],_0x58036d[_0x1a3c('0x46')]);})['then'](function(_0x5af7c6){_0x472e41=_0x5af7c6;logger[_0x1a3c('0xa')](_0x1a3c('0x47'),_0x472e41['id']);return getTicket(_0x7ba0bc,_0x224797,_0x472e41,_0x1af80d,_0x58036d);})[_0x1a3c('0x19')](function(_0x467e59){if(_0x467e59){logger['info'](_0x1a3c('0x18'));logger[_0x1a3c('0xa')](_0x1a3c('0x54'),_0x467e59['id']);}})['catch'](function(_0x4e1a5b){logger[_0x1a3c('0x4c')]('['+_0x58036d[_0x1a3c('0x58')]['toUpperCase']()+']',JSON[_0x1a3c('0x4d')](_0x4e1a5b));});};
\ No newline at end of file
+var _0xe4f6=['custom_fields','keyBy','value','%s/api/v2/tickets','remoteUri','then','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20created.','Basic\x20%s','apiKey','debug','[HTTP]','defaults','GET','forEach','includes','picklist','nameField','customField','content','toString','string','idField','push','variable','variableName','type','Variable','toLowerCase','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','Ticket\x20created!','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','stringify','outbound','recordingFormat','[OUTBOUND]','destcalleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','unmanaged','lastevent','toUpperCase','md5','util','ioredis','./util','../../../../config/logger','freshdesk','redis','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','calleridname','calleridnum','getString','Descriptions','Tags','name','Fields'];(function(_0x10ea3c,_0x5a2abd){var _0x25c6ee=function(_0x3e341a){while(--_0x3e341a){_0x10ea3c['push'](_0x10ea3c['shift']());}};_0x25c6ee(++_0x5a2abd);}(_0xe4f6,0x19a));var _0x6e4f=function(_0x576185,_0x5d0390){_0x576185=_0x576185-0x0;var _0x16b86b=_0xe4f6[_0x576185];return _0x16b86b;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0x6e4f('0x0'));var util=require(_0x6e4f('0x1'));var Redis=require(_0x6e4f('0x2'));var intUtil=require(_0x6e4f('0x3'));var config=require('../../../../config/environment');var logger=require(_0x6e4f('0x4'))(_0x6e4f('0x5'));config[_0x6e4f('0x6')]=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x6e4f('0x6')]));var headers={'Content-Type':_0x6e4f('0x7'),'Accept':_0x6e4f('0x7')};function emit(_0x30d3e6,_0x67dc43,_0x34e359){io['to'](_0x30d3e6)[_0x6e4f('0x8')](_0x67dc43,_0x34e359);}function getTicket(_0xda8bcd,_0x5b58c6,_0xb44360,_0x5ef76e,_0x59f853){logger[_0x6e4f('0x9')](_0x6e4f('0xa'));var _0x2a71df=_[_0x6e4f('0xb')]({'responder_id':_0x5b58c6['id'],'requester_id':_0xb44360['id'],'name':util[_0x6e4f('0xc')]('Caller\x20-\x20%s',_0x59f853[_0x6e4f('0xd')]),'phone':_0x59f853[_0x6e4f('0xe')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x5ef76e['Subjects'],_0x59f853,'\x20'),'description':intUtil[_0x6e4f('0xf')](_0x5ef76e[_0x6e4f('0x10')],_0x59f853,'<br>'),'tags':getTags(_0x5ef76e[_0x6e4f('0x11')],_0x6e4f('0x12'))},getCustomFields(_0x5ef76e[_0x6e4f('0x13')],_0x59f853));_0x2a71df[_0x6e4f('0x14')]=_['mapValues'](_[_0x6e4f('0x15')](_0x2a71df[_0x6e4f('0x14')],'id'),_0x6e4f('0x16'));return request({'uri':util[_0x6e4f('0xc')](_0x6e4f('0x17'),_0xda8bcd[_0x6e4f('0x18')]),'method':'POST','body':_0x2a71df})[_0x6e4f('0x19')](function(_0x2459a4){logger[_0x6e4f('0x9')]('Ticket\x20created!');return _0x2459a4;});}function getUser(_0x5d85c1,_0x48218b){if(intUtil[_0x6e4f('0x1a')](_0x48218b)){return request({'uri':util[_0x6e4f('0xc')](_0x6e4f('0x1b'),_0x5d85c1[_0x6e4f('0x18')]),'qs':{'email':_0x48218b}})[_0x6e4f('0x19')](function(_0x460247){if(_0x460247[_0x6e4f('0x1c')]){logger[_0x6e4f('0x9')](_0x6e4f('0x1d'));return _[_0x6e4f('0x1e')](_0x460247,function(_0x2558e8){return _0x2558e8[_0x6e4f('0x1f')][_0x6e4f('0x20')]===_0x48218b;});}else{logger[_0x6e4f('0x9')](_0x6e4f('0x21'));return request({'uri':util[_0x6e4f('0xc')]('%s/api/v2/agents/me',_0x5d85c1[_0x6e4f('0x18')])})[_0x6e4f('0x19')](function(_0x59dfb3){logger[_0x6e4f('0x9')](_0x6e4f('0x22'));return _0x59dfb3;});}});}else{logger[_0x6e4f('0x9')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x6e4f('0xc')]('%s/api/v2/agents/me',_0x5d85c1[_0x6e4f('0x18')])})[_0x6e4f('0x19')](function(_0x57ef93){logger[_0x6e4f('0x9')](_0x6e4f('0x22'));return _0x57ef93;});}}function getEndUser(_0x5f2ae9,_0x5d5e94,_0x123f19){logger['info'](_0x6e4f('0x23'),_0x123f19);return request({'uri':util[_0x6e4f('0xc')](_0x6e4f('0x24'),_0x5f2ae9[_0x6e4f('0x18')]),'qs':{'phone':_0x123f19}})[_0x6e4f('0x19')](function(_0x3c722b){if(_0x3c722b[_0x6e4f('0x1c')]){logger['info']('Enduser\x20found!');return _[_0x6e4f('0x1e')](_0x3c722b,{'phone':_0x123f19});}else{logger[_0x6e4f('0x9')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x6e4f('0xc')]('%s/api/v2/contacts',_0x5f2ae9[_0x6e4f('0x18')]),'method':'POST','body':{'name':_0x5d5e94,'phone':_0x123f19}})[_0x6e4f('0x19')](function(_0x47c6ab){logger[_0x6e4f('0x9')](_0x6e4f('0x25'));return _0x47c6ab;});}});}function getAuth(_0x2b7357){return util['format'](_0x6e4f('0x26'),new Buffer(_0x2b7357[_0x6e4f('0x27')]+':X')['toString']('base64'));}function request(_0x28f92f){logger[_0x6e4f('0x28')](_0x6e4f('0x29'),JSON['stringify'](_0x28f92f));return rp(_[_0x6e4f('0x2a')](_0x28f92f,{'method':_0x6e4f('0x2b'),'headers':headers,'json':!![]}));}function getTags(_0x20ff29,_0x40b8a6){var _0x1a66b1=[];if(_0x20ff29&&_0x20ff29[_0x6e4f('0x1c')]>0x0){_0x1a66b1=_['map'](_0x20ff29,_0x40b8a6);}return _0x1a66b1;}function getCustomFields(_0x276a69,_0x1a8e31){var _0x22d406=[];var _0x38e50f={'custom_fields':[]};if(_0x276a69[_0x6e4f('0x1c')]>0x0){_[_0x6e4f('0x2c')](_0x276a69,function(_0x257dfc){if(_[_0x6e4f('0x2d')](['string',_0x6e4f('0x2e')],_0x257dfc['type'])&&_0x257dfc[_0x6e4f('0x2f')]&&!_0x257dfc[_0x6e4f('0x30')]){_0x38e50f[_0x257dfc[_0x6e4f('0x2f')]['toLowerCase']()]=_0x257dfc[_0x6e4f('0x31')][_0x6e4f('0x32')]();}else if(_[_0x6e4f('0x2d')]([_0x6e4f('0x33'),_0x6e4f('0x2e')],_0x257dfc['type'])&&_0x257dfc[_0x6e4f('0x34')]&&_0x257dfc['customField']){_0x38e50f[_0x6e4f('0x14')][_0x6e4f('0x35')]({'id':_0x257dfc['idField'],'value':_0x257dfc[_0x6e4f('0x31')][_0x6e4f('0x32')]()});}else if(_0x257dfc['type']===_0x6e4f('0x36')&&_0x257dfc[_0x6e4f('0x37')]&&_0x257dfc[_0x6e4f('0x34')]&&_0x257dfc[_0x6e4f('0x30')]){_0x1a8e31[_0x257dfc['variableName']]&&_0x38e50f[_0x6e4f('0x14')][_0x6e4f('0x35')]({'id':_0x257dfc['idField'],'value':_0x1a8e31[_0x257dfc[_0x6e4f('0x37')]][_0x6e4f('0x32')]()});}else if(_0x257dfc[_0x6e4f('0x38')]==='customVariable'&&_0x257dfc[_0x6e4f('0x39')]&&_0x257dfc[_0x6e4f('0x39')][_0x6e4f('0x12')]&&_0x257dfc[_0x6e4f('0x34')]&&_0x257dfc['customField']){_0x1a8e31[_0x257dfc['Variable']['name'][_0x6e4f('0x3a')]()]&&_0x38e50f[_0x6e4f('0x14')][_0x6e4f('0x35')]({'id':_0x257dfc['idField'],'value':_0x1a8e31[_0x257dfc['Variable'][_0x6e4f('0x12')]['toLowerCase']()][_0x6e4f('0x32')]()});}});}return _0x38e50f;}exports['queue']=function(_0x551ea2,_0x12d7a2,_0x2813af,_0xfd51ce,_0x4fba8f,_0x1794fe){var _0x2e61ca,_0x77ac4d;_0x1794fe[_0x6e4f('0x18')]=intUtil[_0x6e4f('0x3b')](_0x1794fe['remoteUri']);_0x1794fe[_0x6e4f('0x3c')]=intUtil[_0x6e4f('0x3b')](_0x1794fe['serverUrl']);if(_0x4fba8f&&_0x4fba8f[_0x6e4f('0x3d')]){logger[_0x6e4f('0x9')](_0x6e4f('0x3e'),_0x6e4f('0x3f'));_0x12d7a2[_0x6e4f('0x40')]=util[_0x6e4f('0xc')](_0x6e4f('0x41'),_0x1794fe['serverUrl'],_0x12d7a2[_0x6e4f('0x42')],md5(_0x12d7a2[_0x6e4f('0x42')]));}else{_0x12d7a2['recordingURL']='';}headers[_0x6e4f('0x43')]=getAuth(_0x1794fe);return getUser(_0x1794fe,_0xfd51ce[_0x6e4f('0x20')])[_0x6e4f('0x19')](function(_0x102036){_0x2e61ca=_0x102036;logger[_0x6e4f('0x9')](_0x6e4f('0x44'),_0x2e61ca['id']);return getEndUser(_0x1794fe,_0x12d7a2[_0x6e4f('0xd')],_0x12d7a2['calleridnum']);})[_0x6e4f('0x19')](function(_0x5d12a3){_0x77ac4d=_0x5d12a3;logger[_0x6e4f('0x9')]('The\x20Enduser\x20ID\x20is:',_0x77ac4d['id']);return getTicket(_0x1794fe,_0x2e61ca,_0x77ac4d,_0x2813af,_0x12d7a2);})[_0x6e4f('0x19')](function(_0x2679c0){if(_0x2679c0&&_0x2679c0['id']){logger[_0x6e4f('0x9')](_0x6e4f('0x45'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x2679c0['id']);logger['info'](_0x6e4f('0x3e'),_0x6e4f('0x46'));emit(util[_0x6e4f('0xc')](_0x6e4f('0x47'),_0xfd51ce[_0x6e4f('0x12')]),_0x6e4f('0x48'),{'uri':util[_0x6e4f('0xc')](_0x6e4f('0x49'),_0x1794fe[_0x6e4f('0x18')],_0x2679c0['id'])});}})[_0x6e4f('0x4a')](function(_0x51d9a8){logger[_0x6e4f('0x4b')]('[QUEUE]',JSON[_0x6e4f('0x4c')](_0x51d9a8));});};exports[_0x6e4f('0x4d')]=function(_0x5bb2dd,_0x116ab9,_0x2d0574,_0x150dc1,_0xb4ad13,_0x2653be,_0x418771){var _0x26f60d,_0x46920;_0x2653be[_0x6e4f('0x18')]=intUtil[_0x6e4f('0x3b')](_0x2653be[_0x6e4f('0x18')]);_0x2653be[_0x6e4f('0x3c')]=intUtil[_0x6e4f('0x3b')](_0x2653be['serverUrl']);if(_0x418771&&_0x418771[_0x6e4f('0x4e')]&&_0x418771[_0x6e4f('0x4e')]!=='none'){logger[_0x6e4f('0x9')](_0x6e4f('0x4f'),_0x6e4f('0x3f'));_0x116ab9[_0x6e4f('0x40')]=util['format'](_0x6e4f('0x41'),_0x2653be[_0x6e4f('0x3c')],_0x116ab9[_0x6e4f('0x42')],md5(_0x116ab9[_0x6e4f('0x42')]));}headers[_0x6e4f('0x43')]=getAuth(_0x2653be);return getUser(_0x2653be,_0x150dc1[_0x6e4f('0x20')])[_0x6e4f('0x19')](function(_0x494c8e){_0x26f60d=_0x494c8e;logger[_0x6e4f('0x9')](_0x6e4f('0x44'),_0x26f60d['id']);return getEndUser(_0x2653be,_0x116ab9['destcalleridname'],_0x116ab9[_0x6e4f('0x50')]);})['then'](function(_0x4f6b4a){_0x46920=_0x4f6b4a;logger[_0x6e4f('0x9')](_0x6e4f('0x51'),_0x46920['id']);return getTicket(_0x2653be,_0x26f60d,_0x46920,_0x2d0574,_0x116ab9);})[_0x6e4f('0x19')](function(_0x2cc29d){if(_0x2cc29d&&_0x2cc29d['id']){logger[_0x6e4f('0x9')](_0x6e4f('0x45'));logger[_0x6e4f('0x9')](_0x6e4f('0x52'),_0x2cc29d['id']);logger[_0x6e4f('0x9')](_0x6e4f('0x4f'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x6e4f('0x47'),_0x150dc1[_0x6e4f('0x12')]),'trigger:browser:url',{'uri':util['format']('%s/helpdesk/tickets/%d',_0x2653be['remoteUri'],_0x2cc29d['id'])});}})[_0x6e4f('0x4a')](function(_0x30e186){logger['error'](_0x6e4f('0x4f'),JSON[_0x6e4f('0x4c')](_0x30e186));});};exports[_0x6e4f('0x53')]=function(_0x4c723c,_0x1b8f48,_0x1b9a7d,_0xa25775,_0x250aed,_0x47976d){var _0x1960b9,_0x26218e;_0x47976d['remoteUri']=intUtil[_0x6e4f('0x3b')](_0x47976d[_0x6e4f('0x18')]);_0x47976d[_0x6e4f('0x3c')]=intUtil['stripTrailingSlash'](_0x47976d[_0x6e4f('0x3c')]);if(_0x250aed&&_0x250aed['monitor_format']){logger[_0x6e4f('0x9')]('['+_0x1b8f48[_0x6e4f('0x54')][_0x6e4f('0x55')]()+']',_0x6e4f('0x3f'));_0x1b8f48[_0x6e4f('0x40')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x47976d[_0x6e4f('0x3c')],_0x1b8f48[_0x6e4f('0x42')],md5(_0x1b8f48[_0x6e4f('0x42')]));}else{_0x1b8f48[_0x6e4f('0x40')]='';}headers[_0x6e4f('0x43')]=getAuth(_0x47976d);return getUser(_0x47976d,'')[_0x6e4f('0x19')](function(_0x3936d5){_0x1960b9=_0x3936d5;logger[_0x6e4f('0x9')](_0x6e4f('0x44'),_0x1960b9['id']);return getEndUser(_0x47976d,_0x1b8f48[_0x6e4f('0xd')],_0x1b8f48[_0x6e4f('0xe')]);})['then'](function(_0x3a285d){_0x26218e=_0x3a285d;logger['info']('The\x20Enduser\x20ID\x20is:',_0x26218e['id']);return getTicket(_0x47976d,_0x1960b9,_0x26218e,_0x1b9a7d,_0x1b8f48);})['then'](function(_0x18b2e1){if(_0x18b2e1){logger[_0x6e4f('0x9')](_0x6e4f('0x45'));logger[_0x6e4f('0x9')](_0x6e4f('0x52'),_0x18b2e1['id']);}})[_0x6e4f('0x4a')](function(_0x1ed202){logger['error']('['+_0x1b8f48['lastevent'][_0x6e4f('0x55')]()+']',JSON[_0x6e4f('0x4c')](_0x1ed202));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff