Built motion from commit (unavailable).|2.5.0
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index 5c09c21..e0eb844 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x5824=['abandoned','[ABANDONED]','request-promise','md5','util','ioredis','./util','../../../../config/environment','freshdesk','redis','defaults','socket.io-emitter','application/json','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','keyBy','value','remoteUri','POST','info','Ticket\x20created!','%s/api/v2/agents','then','length','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','%s/api/v2/agents/me','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','base64','debug','[HTTP]','GET','map','forEach','type','nameField','customField','toLowerCase','content','toString','string','idField','push','variable','variableName','customVariable','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','trigger:browser:url','catch','stringify','outbound','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','destcalleridname','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/helpdesk/tickets/%d','error'];(function(_0x3f9a1f,_0x1d895c){var _0x5b5fcd=function(_0x12e9b){while(--_0x12e9b){_0x3f9a1f['push'](_0x3f9a1f['shift']());}};_0x5b5fcd(++_0x1d895c);}(_0x5824,0xb8));var _0x4582=function(_0x10d7de,_0x421b9b){_0x10d7de=_0x10d7de-0x0;var _0x23aac5=_0x5824[_0x10d7de];return _0x23aac5;};'use strict';var _=require('lodash');var rp=require(_0x4582('0x0'));var md5=require(_0x4582('0x1'));var util=require(_0x4582('0x2'));var Redis=require(_0x4582('0x3'));var intUtil=require(_0x4582('0x4'));var config=require(_0x4582('0x5'));var logger=require('../../../../config/logger')(_0x4582('0x6'));config[_0x4582('0x7')]=_[_0x4582('0x8')](config[_0x4582('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0x4582('0x9'))(new Redis(config[_0x4582('0x7')]));var headers={'Content-Type':'application/json','Accept':_0x4582('0xa')};function emit(_0xd971b5,_0x346004,_0x568b8a){io['to'](_0xd971b5)['emit'](_0x346004,_0x568b8a);}function getTicket(_0x5e58cb,_0x565b80,_0x5ed8a4,_0x370248,_0x25dda3){logger['info'](_0x4582('0xb'));var _0x5c79be=_[_0x4582('0xc')]({'responder_id':_0x565b80['id'],'requester_id':_0x5ed8a4['id'],'name':util[_0x4582('0xd')](_0x4582('0xe'),_0x25dda3[_0x4582('0xf')]),'phone':_0x25dda3[_0x4582('0x10')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x370248['Subjects'],_0x25dda3,'\x20'),'description':intUtil[_0x4582('0x11')](_0x370248[_0x4582('0x12')],_0x25dda3,_0x4582('0x13')),'tags':getTags(_0x370248[_0x4582('0x14')],_0x4582('0x15'))},getCustomFields(_0x370248[_0x4582('0x16')],_0x25dda3));_0x5c79be[_0x4582('0x17')]=_[_0x4582('0x18')](_[_0x4582('0x19')](_0x5c79be[_0x4582('0x17')],'id'),_0x4582('0x1a'));return request({'uri':util['format']('%s/api/v2/tickets',_0x5e58cb[_0x4582('0x1b')]),'method':_0x4582('0x1c'),'body':_0x5c79be})['then'](function(_0x5dd2aa){logger[_0x4582('0x1d')](_0x4582('0x1e'));return _0x5dd2aa;});}function getUser(_0x22bde2,_0x2fa37c){if(intUtil['validateEmail'](_0x2fa37c)){return request({'uri':util[_0x4582('0xd')](_0x4582('0x1f'),_0x22bde2[_0x4582('0x1b')]),'qs':{'email':_0x2fa37c}})[_0x4582('0x20')](function(_0x1ee2ff){if(_0x1ee2ff[_0x4582('0x21')]){logger[_0x4582('0x1d')]('Agent\x20found!');return _[_0x4582('0x22')](_0x1ee2ff,function(_0x122d2e){return _0x122d2e[_0x4582('0x23')][_0x4582('0x24')]===_0x2fa37c;});}else{logger['info'](_0x4582('0x25'));return request({'uri':util['format']('%s/api/v2/agents/me',_0x22bde2[_0x4582('0x1b')])})[_0x4582('0x20')](function(_0x20ce4c){logger[_0x4582('0x1d')](_0x4582('0x26'));return _0x20ce4c;});}});}else{logger[_0x4582('0x1d')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x4582('0xd')](_0x4582('0x27'),_0x22bde2[_0x4582('0x1b')])})['then'](function(_0x3936d5){logger['info']('Admin\x20account\x20selected.');return _0x3936d5;});}}function getEndUser(_0x1c22bb,_0x59a79d,_0x1760b6){logger[_0x4582('0x1d')](_0x4582('0x28'),_0x1760b6);return request({'uri':util[_0x4582('0xd')](_0x4582('0x29'),_0x1c22bb[_0x4582('0x1b')]),'qs':{'phone':_0x1760b6}})[_0x4582('0x20')](function(_0x12f32b){if(_0x12f32b[_0x4582('0x21')]){logger[_0x4582('0x1d')](_0x4582('0x2a'));return _[_0x4582('0x22')](_0x12f32b,{'phone':_0x1760b6});}else{logger[_0x4582('0x1d')](_0x4582('0x2b'));return request({'uri':util['format'](_0x4582('0x29'),_0x1c22bb[_0x4582('0x1b')]),'method':_0x4582('0x1c'),'body':{'name':_0x59a79d,'phone':_0x1760b6}})[_0x4582('0x20')](function(_0x1145b7){logger[_0x4582('0x1d')](_0x4582('0x2c'));return _0x1145b7;});}});}function getAuth(_0x75aa83){return util['format'](_0x4582('0x2d'),new Buffer(_0x75aa83[_0x4582('0x2e')]+':X')['toString'](_0x4582('0x2f')));}function request(_0x6964ff){logger[_0x4582('0x30')](_0x4582('0x31'),JSON['stringify'](_0x6964ff));return rp(_[_0x4582('0x8')](_0x6964ff,{'method':_0x4582('0x32'),'headers':headers,'json':!![]}));}function getTags(_0x2d1ca4,_0x211eee){var _0x686f8b=[];if(_0x2d1ca4&&_0x2d1ca4[_0x4582('0x21')]>0x0){_0x686f8b=_[_0x4582('0x33')](_0x2d1ca4,_0x211eee);}return _0x686f8b;}function getCustomFields(_0x1e503d,_0x29c1a8){var _0x26a0de=[];var _0x22491b={'custom_fields':[]};if(_0x1e503d[_0x4582('0x21')]>0x0){_[_0x4582('0x34')](_0x1e503d,function(_0x371616){if(_0x371616[_0x4582('0x35')]==='string'&&_0x371616[_0x4582('0x36')]&&!_0x371616[_0x4582('0x37')]){_0x22491b[_0x371616[_0x4582('0x36')][_0x4582('0x38')]()]=_0x371616[_0x4582('0x39')][_0x4582('0x3a')]();}else if(_0x371616[_0x4582('0x35')]===_0x4582('0x3b')&&_0x371616[_0x4582('0x3c')]&&_0x371616[_0x4582('0x37')]){_0x22491b[_0x4582('0x17')][_0x4582('0x3d')]({'id':_0x371616[_0x4582('0x3c')],'value':_0x371616[_0x4582('0x39')][_0x4582('0x3a')]()});}else if(_0x371616[_0x4582('0x35')]===_0x4582('0x3e')&&_0x371616['variableName']&&_0x371616[_0x4582('0x3c')]&&_0x371616[_0x4582('0x37')]){_0x29c1a8[_0x371616[_0x4582('0x3f')]]&&_0x22491b[_0x4582('0x17')][_0x4582('0x3d')]({'id':_0x371616[_0x4582('0x3c')],'value':_0x29c1a8[_0x371616[_0x4582('0x3f')]]['toString']()});}else if(_0x371616[_0x4582('0x35')]===_0x4582('0x40')&&_0x371616['Variable']&&_0x371616['Variable']['name']&&_0x371616[_0x4582('0x3c')]&&_0x371616[_0x4582('0x37')]){_0x29c1a8[_0x371616[_0x4582('0x41')][_0x4582('0x15')][_0x4582('0x38')]()]&&_0x22491b[_0x4582('0x17')]['push']({'id':_0x371616[_0x4582('0x3c')],'value':_0x29c1a8[_0x371616['Variable']['name']['toLowerCase']()][_0x4582('0x3a')]()});}});}return _0x22491b;}exports[_0x4582('0x42')]=function(_0x2d8ed1,_0x1af168,_0x23bfae,_0x1f247d,_0x1f4831,_0x4f0aa7){var _0x4b723f,_0x113f7c;_0x4f0aa7['remoteUri']=intUtil['stripTrailingSlash'](_0x4f0aa7['remoteUri']);_0x4f0aa7[_0x4582('0x43')]=intUtil[_0x4582('0x44')](_0x4f0aa7[_0x4582('0x43')]);if(_0x1f4831&&_0x1f4831[_0x4582('0x45')]){logger[_0x4582('0x1d')](_0x4582('0x46'),'Recording\x20is\x20enabled!');_0x1af168['recordingURL']=util[_0x4582('0xd')](_0x4582('0x47'),_0x4f0aa7[_0x4582('0x43')],_0x1af168['uniqueid'],md5(_0x1af168[_0x4582('0x48')]));}else{_0x1af168[_0x4582('0x49')]='';}headers[_0x4582('0x4a')]=getAuth(_0x4f0aa7);return getUser(_0x4f0aa7,_0x1f247d[_0x4582('0x24')])[_0x4582('0x20')](function(_0x269c34){_0x4b723f=_0x269c34;logger[_0x4582('0x1d')]('The\x20User\x20ID\x20is:',_0x4b723f['id']);return getEndUser(_0x4f0aa7,_0x1af168['calleridname'],_0x1af168[_0x4582('0x10')]);})[_0x4582('0x20')](function(_0x3c84ea){_0x113f7c=_0x3c84ea;logger[_0x4582('0x1d')](_0x4582('0x4b'),_0x113f7c['id']);return getTicket(_0x4f0aa7,_0x4b723f,_0x113f7c,_0x23bfae,_0x1af168);})['then'](function(_0x102a8e){if(_0x102a8e&&_0x102a8e['id']){logger[_0x4582('0x1d')](_0x4582('0x1e'));logger[_0x4582('0x1d')](_0x4582('0x4c'),_0x102a8e['id']);logger[_0x4582('0x1d')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x4582('0xd')]('user:%s',_0x1f247d[_0x4582('0x15')]),_0x4582('0x4d'),{'uri':util[_0x4582('0xd')]('%s/helpdesk/tickets/%d',_0x4f0aa7[_0x4582('0x1b')],_0x102a8e['id'])});}})[_0x4582('0x4e')](function(_0xe50347){logger['error']('[QUEUE]',JSON[_0x4582('0x4f')](_0xe50347));});};exports[_0x4582('0x50')]=function(_0x4637b0,_0x4c5295,_0x2be0fa,_0x3d3cd2,_0x3c48c9,_0x508fad,_0x239fa3){var _0x1b7463,_0x4f516f;_0x508fad[_0x4582('0x1b')]=intUtil['stripTrailingSlash'](_0x508fad[_0x4582('0x1b')]);_0x508fad['serverUrl']=intUtil[_0x4582('0x44')](_0x508fad[_0x4582('0x43')]);if(_0x239fa3&&_0x239fa3[_0x4582('0x51')]&&_0x239fa3[_0x4582('0x51')]!=='none'){logger[_0x4582('0x1d')](_0x4582('0x52'),_0x4582('0x53'));_0x4c5295[_0x4582('0x49')]=util[_0x4582('0xd')](_0x4582('0x47'),_0x508fad['serverUrl'],_0x4c5295['uniqueid'],md5(_0x4c5295['uniqueid']));}headers[_0x4582('0x4a')]=getAuth(_0x508fad);return getUser(_0x508fad,_0x3d3cd2[_0x4582('0x24')])[_0x4582('0x20')](function(_0x20922b){_0x1b7463=_0x20922b;logger[_0x4582('0x1d')](_0x4582('0x54'),_0x1b7463['id']);return getEndUser(_0x508fad,_0x4c5295[_0x4582('0x55')],_0x4c5295['destcalleridnum']);})['then'](function(_0x16125f){_0x4f516f=_0x16125f;logger[_0x4582('0x1d')](_0x4582('0x4b'),_0x4f516f['id']);return getTicket(_0x508fad,_0x1b7463,_0x4f516f,_0x2be0fa,_0x4c5295);})[_0x4582('0x20')](function(_0x1b5159){if(_0x1b5159&&_0x1b5159['id']){logger[_0x4582('0x1d')]('Ticket\x20created!');logger[_0x4582('0x1d')]('The\x20Ticket\x20ID\x20is:',_0x1b5159['id']);logger[_0x4582('0x1d')](_0x4582('0x52'),_0x4582('0x56'));emit(util[_0x4582('0xd')]('user:%s',_0x3d3cd2[_0x4582('0x15')]),_0x4582('0x4d'),{'uri':util['format'](_0x4582('0x57'),_0x508fad[_0x4582('0x1b')],_0x1b5159['id'])});}})['catch'](function(_0x1f068a){logger[_0x4582('0x58')]('[OUTBOUND]',JSON[_0x4582('0x4f')](_0x1f068a));});};exports[_0x4582('0x59')]=function(_0x263c8f,_0x53cb0f,_0x4927b6,_0xf6556e,_0x41ce99,_0xfa6eca){var _0x23db7a,_0x1da58e;_0xfa6eca['remoteUri']=intUtil['stripTrailingSlash'](_0xfa6eca[_0x4582('0x1b')]);_0xfa6eca[_0x4582('0x43')]=intUtil[_0x4582('0x44')](_0xfa6eca['serverUrl']);if(_0x41ce99&&_0x41ce99['monitor_format']){logger[_0x4582('0x1d')](_0x4582('0x5a'),_0x4582('0x53'));_0x53cb0f[_0x4582('0x49')]=util[_0x4582('0xd')](_0x4582('0x47'),_0xfa6eca[_0x4582('0x43')],_0x53cb0f[_0x4582('0x48')],md5(_0x53cb0f[_0x4582('0x48')]));}else{_0x53cb0f['recordingURL']='';}headers[_0x4582('0x4a')]=getAuth(_0xfa6eca);return getUser(_0xfa6eca,'')[_0x4582('0x20')](function(_0x29b7ba){_0x23db7a=_0x29b7ba;logger[_0x4582('0x1d')](_0x4582('0x54'),_0x23db7a['id']);return getEndUser(_0xfa6eca,_0x53cb0f[_0x4582('0xf')],_0x53cb0f[_0x4582('0x10')]);})[_0x4582('0x20')](function(_0x207506){_0x1da58e=_0x207506;logger['info'](_0x4582('0x4b'),_0x1da58e['id']);return getTicket(_0xfa6eca,_0x23db7a,_0x1da58e,_0x4927b6,_0x53cb0f);})[_0x4582('0x20')](function(_0x5b3853){if(_0x5b3853){logger[_0x4582('0x1d')](_0x4582('0x1e'));logger['info'](_0x4582('0x4c'),_0x5b3853['id']);}})['catch'](function(_0x229d9e){logger[_0x4582('0x58')](_0x4582('0x5a'),JSON[_0x4582('0x4f')](_0x229d9e));});};
\ No newline at end of file
+var _0x92b2=['trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','lastevent','calleridname','toUpperCase','lodash','request-promise','md5','util','./util','../../../../config/logger','freshdesk','redis','defaults','localhost','application/json','emit','info','Creating\x20new\x20ticket...','merge','calleridnum','getString','Descriptions','<br>','Tags','name','mapValues','keyBy','value','format','remoteUri','POST','%s/api/v2/agents','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','then','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','type','string','toLowerCase','content','idField','customField','custom_fields','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x298ed3,_0x4ab5e1){var _0x5aad28=function(_0x168687){while(--_0x168687){_0x298ed3['push'](_0x298ed3['shift']());}};_0x5aad28(++_0x4ab5e1);}(_0x92b2,0xbe));var _0x292b=function(_0x4cb231,_0x3d3c5b){_0x4cb231=_0x4cb231-0x0;var _0x4d5063=_0x92b2[_0x4cb231];return _0x4d5063;};'use strict';var _=require(_0x292b('0x0'));var rp=require(_0x292b('0x1'));var md5=require(_0x292b('0x2'));var util=require(_0x292b('0x3'));var Redis=require('ioredis');var intUtil=require(_0x292b('0x4'));var config=require('../../../../config/environment');var logger=require(_0x292b('0x5'))(_0x292b('0x6'));config[_0x292b('0x7')]=_[_0x292b('0x8')](config[_0x292b('0x7')],{'host':_0x292b('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x292b('0x7')]));var headers={'Content-Type':_0x292b('0xa'),'Accept':'application/json'};function emit(_0x5a51d9,_0x12fde6,_0x3e3a01){io['to'](_0x5a51d9)[_0x292b('0xb')](_0x12fde6,_0x3e3a01);}function getTicket(_0x4a0d68,_0x192f41,_0x5235ce,_0x4cb7f7,_0x5be0c3){logger[_0x292b('0xc')](_0x292b('0xd'));var _0x314354=_[_0x292b('0xe')]({'responder_id':_0x192f41['id'],'requester_id':_0x5235ce['id'],'name':util['format']('Caller\x20-\x20%s',_0x5be0c3['calleridname']),'phone':_0x5be0c3[_0x292b('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x4cb7f7['Subjects'],_0x5be0c3,'\x20'),'description':intUtil[_0x292b('0x10')](_0x4cb7f7[_0x292b('0x11')],_0x5be0c3,_0x292b('0x12')),'tags':getTags(_0x4cb7f7[_0x292b('0x13')],_0x292b('0x14'))},getCustomFields(_0x4cb7f7['Fields'],_0x5be0c3));_0x314354['custom_fields']=_[_0x292b('0x15')](_[_0x292b('0x16')](_0x314354['custom_fields'],'id'),_0x292b('0x17'));return request({'uri':util[_0x292b('0x18')]('%s/api/v2/tickets',_0x4a0d68[_0x292b('0x19')]),'method':_0x292b('0x1a'),'body':_0x314354})['then'](function(_0x58bf04){logger[_0x292b('0xc')]('Ticket\x20created!');return _0x58bf04;});}function getUser(_0x4adfa1,_0xb10a5d){if(intUtil['validateEmail'](_0xb10a5d)){return request({'uri':util[_0x292b('0x18')](_0x292b('0x1b'),_0x4adfa1['remoteUri']),'qs':{'email':_0xb10a5d}})['then'](function(_0x38a350){if(_0x38a350['length']){logger[_0x292b('0xc')](_0x292b('0x1c'));return _[_0x292b('0x1d')](_0x38a350,function(_0x3c8e7f){return _0x3c8e7f['contact'][_0x292b('0x1e')]===_0xb10a5d;});}else{logger[_0x292b('0xc')](_0x292b('0x1f'));return request({'uri':util[_0x292b('0x18')](_0x292b('0x20'),_0x4adfa1[_0x292b('0x19')])})[_0x292b('0x21')](function(_0x7cf40a){logger[_0x292b('0xc')](_0x292b('0x22'));return _0x7cf40a;});}});}else{logger[_0x292b('0xc')](_0x292b('0x23'));return request({'uri':util['format'](_0x292b('0x20'),_0x4adfa1[_0x292b('0x19')])})['then'](function(_0x31db76){logger['info']('Admin\x20account\x20selected.');return _0x31db76;});}}function getEndUser(_0x44764c,_0x207632,_0x11530c){logger[_0x292b('0xc')](_0x292b('0x24'),_0x11530c);return request({'uri':util[_0x292b('0x18')](_0x292b('0x25'),_0x44764c[_0x292b('0x19')]),'qs':{'phone':_0x11530c}})[_0x292b('0x21')](function(_0x3f0116){if(_0x3f0116[_0x292b('0x26')]){logger['info'](_0x292b('0x27'));return _[_0x292b('0x1d')](_0x3f0116,{'phone':_0x11530c});}else{logger[_0x292b('0xc')](_0x292b('0x28'));return request({'uri':util[_0x292b('0x18')](_0x292b('0x25'),_0x44764c[_0x292b('0x19')]),'method':_0x292b('0x1a'),'body':{'name':_0x207632,'phone':_0x11530c}})[_0x292b('0x21')](function(_0x22c15c){logger[_0x292b('0xc')](_0x292b('0x29'));return _0x22c15c;});}});}function getAuth(_0x52c895){return util[_0x292b('0x18')](_0x292b('0x2a'),new Buffer(_0x52c895['apiKey']+':X')[_0x292b('0x2b')](_0x292b('0x2c')));}function request(_0x3a1f61){logger[_0x292b('0x2d')]('[HTTP]',JSON[_0x292b('0x2e')](_0x3a1f61));return rp(_['defaults'](_0x3a1f61,{'method':_0x292b('0x2f'),'headers':headers,'json':!![]}));}function getTags(_0x54430,_0x2d6577){var _0x4b7b14=[];if(_0x54430&&_0x54430[_0x292b('0x26')]>0x0){_0x4b7b14=_[_0x292b('0x30')](_0x54430,_0x2d6577);}return _0x4b7b14;}function getCustomFields(_0xfad03,_0x16762f){var _0x438385=[];var _0x5d7b2b={'custom_fields':[]};if(_0xfad03['length']>0x0){_[_0x292b('0x31')](_0xfad03,function(_0x380d9c){if(_0x380d9c[_0x292b('0x32')]===_0x292b('0x33')&&_0x380d9c['nameField']&&!_0x380d9c['customField']){_0x5d7b2b[_0x380d9c['nameField'][_0x292b('0x34')]()]=_0x380d9c[_0x292b('0x35')][_0x292b('0x2b')]();}else if(_0x380d9c[_0x292b('0x32')]===_0x292b('0x33')&&_0x380d9c[_0x292b('0x36')]&&_0x380d9c[_0x292b('0x37')]){_0x5d7b2b[_0x292b('0x38')][_0x292b('0x39')]({'id':_0x380d9c[_0x292b('0x36')],'value':_0x380d9c['content']['toString']()});}else if(_0x380d9c[_0x292b('0x32')]==='variable'&&_0x380d9c['variableName']&&_0x380d9c[_0x292b('0x36')]&&_0x380d9c[_0x292b('0x37')]){_0x16762f[_0x380d9c[_0x292b('0x3a')]]&&_0x5d7b2b[_0x292b('0x38')][_0x292b('0x39')]({'id':_0x380d9c[_0x292b('0x36')],'value':_0x16762f[_0x380d9c[_0x292b('0x3a')]][_0x292b('0x2b')]()});}else if(_0x380d9c[_0x292b('0x32')]===_0x292b('0x3b')&&_0x380d9c[_0x292b('0x3c')]&&_0x380d9c[_0x292b('0x3c')][_0x292b('0x14')]&&_0x380d9c[_0x292b('0x36')]&&_0x380d9c[_0x292b('0x37')]){_0x16762f[_0x380d9c[_0x292b('0x3c')]['name']['toLowerCase']()]&&_0x5d7b2b['custom_fields'][_0x292b('0x39')]({'id':_0x380d9c['idField'],'value':_0x16762f[_0x380d9c[_0x292b('0x3c')][_0x292b('0x14')][_0x292b('0x34')]()][_0x292b('0x2b')]()});}});}return _0x5d7b2b;}exports[_0x292b('0x3d')]=function(_0x4acc4f,_0x31d889,_0x5ddaa9,_0x295b90,_0x4bffae,_0xb5640d){var _0x591569,_0x2dfe0b;_0xb5640d[_0x292b('0x19')]=intUtil[_0x292b('0x3e')](_0xb5640d[_0x292b('0x19')]);_0xb5640d[_0x292b('0x3f')]=intUtil[_0x292b('0x3e')](_0xb5640d[_0x292b('0x3f')]);if(_0x4bffae&&_0x4bffae[_0x292b('0x40')]){logger[_0x292b('0xc')](_0x292b('0x41'),'Recording\x20is\x20enabled!');_0x31d889[_0x292b('0x42')]=util[_0x292b('0x18')](_0x292b('0x43'),_0xb5640d['serverUrl'],_0x31d889[_0x292b('0x44')],md5(_0x31d889[_0x292b('0x44')]));}else{_0x31d889['recordingURL']='';}headers['Authorization']=getAuth(_0xb5640d);return getUser(_0xb5640d,_0x295b90[_0x292b('0x1e')])['then'](function(_0x20ebe9){_0x591569=_0x20ebe9;logger['info'](_0x292b('0x45'),_0x591569['id']);return getEndUser(_0xb5640d,_0x31d889['calleridname'],_0x31d889[_0x292b('0xf')]);})[_0x292b('0x21')](function(_0x16cf77){_0x2dfe0b=_0x16cf77;logger[_0x292b('0xc')]('The\x20Enduser\x20ID\x20is:',_0x2dfe0b['id']);return getTicket(_0xb5640d,_0x591569,_0x2dfe0b,_0x5ddaa9,_0x31d889);})[_0x292b('0x21')](function(_0x58fd81){if(_0x58fd81&&_0x58fd81['id']){logger[_0x292b('0xc')](_0x292b('0x46'));logger[_0x292b('0xc')](_0x292b('0x47'),_0x58fd81['id']);logger[_0x292b('0xc')](_0x292b('0x41'),_0x292b('0x48'));emit(util['format'](_0x292b('0x49'),_0x295b90[_0x292b('0x14')]),_0x292b('0x4a'),{'uri':util[_0x292b('0x18')](_0x292b('0x4b'),_0xb5640d[_0x292b('0x19')],_0x58fd81['id'])});}})[_0x292b('0x4c')](function(_0x3f5138){logger[_0x292b('0x4d')](_0x292b('0x41'),JSON[_0x292b('0x2e')](_0x3f5138));});};exports['outbound']=function(_0x44ce7a,_0x3f423f,_0x4ae611,_0x4afb75,_0x275ee6,_0x4fa9c6,_0x188928){var _0x4105b9,_0x406b7a;_0x4fa9c6[_0x292b('0x19')]=intUtil['stripTrailingSlash'](_0x4fa9c6[_0x292b('0x19')]);_0x4fa9c6[_0x292b('0x3f')]=intUtil[_0x292b('0x3e')](_0x4fa9c6[_0x292b('0x3f')]);if(_0x188928&&_0x188928[_0x292b('0x4e')]&&_0x188928['recordingFormat']!==_0x292b('0x4f')){logger[_0x292b('0xc')](_0x292b('0x50'),_0x292b('0x51'));_0x3f423f['recordingURL']=util[_0x292b('0x18')](_0x292b('0x43'),_0x4fa9c6[_0x292b('0x3f')],_0x3f423f[_0x292b('0x44')],md5(_0x3f423f[_0x292b('0x44')]));}headers['Authorization']=getAuth(_0x4fa9c6);return getUser(_0x4fa9c6,_0x4afb75[_0x292b('0x1e')])[_0x292b('0x21')](function(_0x192c4e){_0x4105b9=_0x192c4e;logger['info'](_0x292b('0x45'),_0x4105b9['id']);return getEndUser(_0x4fa9c6,_0x3f423f[_0x292b('0x52')],_0x3f423f[_0x292b('0x53')]);})[_0x292b('0x21')](function(_0x24b40d){_0x406b7a=_0x24b40d;logger[_0x292b('0xc')](_0x292b('0x54'),_0x406b7a['id']);return getTicket(_0x4fa9c6,_0x4105b9,_0x406b7a,_0x4ae611,_0x3f423f);})['then'](function(_0xb7d9d9){if(_0xb7d9d9&&_0xb7d9d9['id']){logger['info']('Ticket\x20created!');logger[_0x292b('0xc')]('The\x20Ticket\x20ID\x20is:',_0xb7d9d9['id']);logger[_0x292b('0xc')](_0x292b('0x50'),_0x292b('0x48'));emit(util[_0x292b('0x18')](_0x292b('0x49'),_0x4afb75[_0x292b('0x14')]),'trigger:browser:url',{'uri':util[_0x292b('0x18')](_0x292b('0x4b'),_0x4fa9c6[_0x292b('0x19')],_0xb7d9d9['id'])});}})[_0x292b('0x4c')](function(_0x56d076){logger['error'](_0x292b('0x50'),JSON['stringify'](_0x56d076));});};exports['unmanaged']=function(_0x5f03b0,_0x4a8fa2,_0x4f7163,_0x109f06,_0x24e50b,_0x333ce8){var _0x581cce,_0x4f6d5a;_0x333ce8[_0x292b('0x19')]=intUtil[_0x292b('0x3e')](_0x333ce8[_0x292b('0x19')]);_0x333ce8[_0x292b('0x3f')]=intUtil[_0x292b('0x3e')](_0x333ce8[_0x292b('0x3f')]);if(_0x24e50b&&_0x24e50b['monitor_format']){logger['info']('['+_0x4a8fa2[_0x292b('0x55')]['toUpperCase']()+']',_0x292b('0x51'));_0x4a8fa2['recordingURL']=util['format'](_0x292b('0x43'),_0x333ce8['serverUrl'],_0x4a8fa2['uniqueid'],md5(_0x4a8fa2['uniqueid']));}else{_0x4a8fa2[_0x292b('0x42')]='';}headers['Authorization']=getAuth(_0x333ce8);return getUser(_0x333ce8,'')[_0x292b('0x21')](function(_0x36c785){_0x581cce=_0x36c785;logger[_0x292b('0xc')](_0x292b('0x45'),_0x581cce['id']);return getEndUser(_0x333ce8,_0x4a8fa2[_0x292b('0x56')],_0x4a8fa2['calleridnum']);})[_0x292b('0x21')](function(_0x56c602){_0x4f6d5a=_0x56c602;logger[_0x292b('0xc')](_0x292b('0x54'),_0x4f6d5a['id']);return getTicket(_0x333ce8,_0x581cce,_0x4f6d5a,_0x4f7163,_0x4a8fa2);})[_0x292b('0x21')](function(_0x56580a){if(_0x56580a){logger[_0x292b('0xc')](_0x292b('0x46'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x56580a['id']);}})[_0x292b('0x4c')](function(_0x470d61){logger[_0x292b('0x4d')]('['+_0x4a8fa2[_0x292b('0x55')][_0x292b('0x57')]()+']',JSON[_0x292b('0x2e')](_0x470d61));});};
\ No newline at end of file