Built motion from commit (unavailable).|2.5.21
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index c3d96f6..e4263bf 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x09e4=['variable','variableName','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','user:%s','abandoned','[ABANDONED]','lodash','request-promise','md5','./util','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','format','Caller\x20-\x20%s','calleridnum','getString','Subjects','<br>','Tags','name','Fields','custom_fields','%s/api/v2/tickets','remoteUri','then','Ticket\x20created!','validateEmail','Agent\x20found!','find','email','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','POST','Basic\x20%s','apiKey','toString','base64','debug','stringify','GET','map','forEach','type','nameField','toLowerCase','content','string','idField','customField','push'];(function(_0x123cea,_0x50a243){var _0xe62c9f=function(_0x260941){while(--_0x260941){_0x123cea['push'](_0x123cea['shift']());}};_0xe62c9f(++_0x50a243);}(_0x09e4,0xc5));var _0x409e=function(_0x1e015f,_0x213a8e){_0x1e015f=_0x1e015f-0x0;var _0xbc58d=_0x09e4[_0x1e015f];return _0xbc58d;};'use strict';var _=require(_0x409e('0x0'));var rp=require(_0x409e('0x1'));var md5=require(_0x409e('0x2'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x409e('0x3'));var config=require(_0x409e('0x4'));var logger=require(_0x409e('0x5'))('freshdesk');config[_0x409e('0x6')]=_[_0x409e('0x7')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x409e('0x8'))(new Redis(config[_0x409e('0x6')]));var headers={'Content-Type':_0x409e('0x9'),'Accept':'application/json'};function emit(_0x4caab0,_0x4dcf87,_0x8afde9){io['to'](_0x4caab0)[_0x409e('0xa')](_0x4dcf87,_0x8afde9);}function getTicket(_0x5d19a3,_0x5d7187,_0xd2dff2,_0x316e0e,_0x4699fd){logger[_0x409e('0xb')](_0x409e('0xc'));var _0x21c9e0=_['merge']({'responder_id':_0x5d7187['id'],'requester_id':_0xd2dff2['id'],'name':util[_0x409e('0xd')](_0x409e('0xe'),_0x4699fd['calleridname']),'phone':_0x4699fd[_0x409e('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x409e('0x10')](_0x316e0e[_0x409e('0x11')],_0x4699fd,'\x20'),'description':intUtil[_0x409e('0x10')](_0x316e0e['Descriptions'],_0x4699fd,_0x409e('0x12')),'tags':getTags(_0x316e0e[_0x409e('0x13')],_0x409e('0x14'))},getCustomFields(_0x316e0e[_0x409e('0x15')],_0x4699fd));_0x21c9e0[_0x409e('0x16')]=_['mapValues'](_['keyBy'](_0x21c9e0[_0x409e('0x16')],'id'),'value');return request({'uri':util['format'](_0x409e('0x17'),_0x5d19a3[_0x409e('0x18')]),'method':'POST','body':_0x21c9e0})[_0x409e('0x19')](function(_0xa61332){logger[_0x409e('0xb')](_0x409e('0x1a'));return _0xa61332;});}function getUser(_0x1a1ba6,_0x555bf9){if(intUtil[_0x409e('0x1b')](_0x555bf9)){return request({'uri':util[_0x409e('0xd')]('%s/api/v2/agents',_0x1a1ba6[_0x409e('0x18')]),'qs':{'email':_0x555bf9}})[_0x409e('0x19')](function(_0x5ee49d){if(_0x5ee49d['length']){logger[_0x409e('0xb')](_0x409e('0x1c'));return _[_0x409e('0x1d')](_0x5ee49d,function(_0x3d2fc2){return _0x3d2fc2['contact'][_0x409e('0x1e')]===_0x555bf9;});}else{logger[_0x409e('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x409e('0xd')](_0x409e('0x1f'),_0x1a1ba6['remoteUri'])})[_0x409e('0x19')](function(_0x3438d2){logger[_0x409e('0xb')]('Admin\x20account\x20selected.');return _0x3438d2;});}});}else{logger[_0x409e('0xb')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x409e('0x1f'),_0x1a1ba6[_0x409e('0x18')])})[_0x409e('0x19')](function(_0x2baa2e){logger['info'](_0x409e('0x20'));return _0x2baa2e;});}}function getEndUser(_0x15d24f,_0x1a2028,_0x425ad5){logger[_0x409e('0xb')](_0x409e('0x21'),_0x425ad5);return request({'uri':util[_0x409e('0xd')](_0x409e('0x22'),_0x15d24f[_0x409e('0x18')]),'qs':{'phone':_0x425ad5}})['then'](function(_0x1f698b){if(_0x1f698b[_0x409e('0x23')]){logger[_0x409e('0xb')](_0x409e('0x24'));return _[_0x409e('0x1d')](_0x1f698b,{'phone':_0x425ad5});}else{logger[_0x409e('0xb')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x409e('0xd')]('%s/api/v2/contacts',_0x15d24f[_0x409e('0x18')]),'method':_0x409e('0x25'),'body':{'name':_0x1a2028,'phone':_0x425ad5}})[_0x409e('0x19')](function(_0x56bd36){logger[_0x409e('0xb')]('Enduser\x20created.');return _0x56bd36;});}});}function getAuth(_0x20ba21){return util['format'](_0x409e('0x26'),new Buffer(_0x20ba21[_0x409e('0x27')]+':X')[_0x409e('0x28')](_0x409e('0x29')));}function request(_0x129378){logger[_0x409e('0x2a')]('[HTTP]',JSON[_0x409e('0x2b')](_0x129378));return rp(_[_0x409e('0x7')](_0x129378,{'method':_0x409e('0x2c'),'headers':headers,'json':!![]}));}function getTags(_0x21c3f3,_0x2113f2){var _0x4772d7=[];if(_0x21c3f3&&_0x21c3f3[_0x409e('0x23')]>0x0){_0x4772d7=_[_0x409e('0x2d')](_0x21c3f3,_0x2113f2);}return _0x4772d7;}function getCustomFields(_0x39656a,_0x2effb7){var _0x12c63c=[];var _0x26f130={'custom_fields':[]};if(_0x39656a[_0x409e('0x23')]>0x0){_[_0x409e('0x2e')](_0x39656a,function(_0x1164d3){if(_0x1164d3[_0x409e('0x2f')]==='string'&&_0x1164d3[_0x409e('0x30')]&&!_0x1164d3['customField']){_0x26f130[_0x1164d3[_0x409e('0x30')][_0x409e('0x31')]()]=_0x1164d3[_0x409e('0x32')][_0x409e('0x28')]();}else if(_0x1164d3[_0x409e('0x2f')]===_0x409e('0x33')&&_0x1164d3[_0x409e('0x34')]&&_0x1164d3[_0x409e('0x35')]){_0x26f130[_0x409e('0x16')][_0x409e('0x36')]({'id':_0x1164d3['idField'],'value':_0x1164d3[_0x409e('0x32')][_0x409e('0x28')]()});}else if(_0x1164d3[_0x409e('0x2f')]===_0x409e('0x37')&&_0x1164d3[_0x409e('0x38')]&&_0x1164d3[_0x409e('0x34')]&&_0x1164d3[_0x409e('0x35')]){_0x2effb7[_0x1164d3[_0x409e('0x38')]]&&_0x26f130[_0x409e('0x16')]['push']({'id':_0x1164d3[_0x409e('0x34')],'value':_0x2effb7[_0x1164d3['variableName']][_0x409e('0x28')]()});}else if(_0x1164d3[_0x409e('0x2f')]==='customVariable'&&_0x1164d3[_0x409e('0x39')]&&_0x1164d3[_0x409e('0x39')][_0x409e('0x14')]&&_0x1164d3[_0x409e('0x34')]&&_0x1164d3['customField']){_0x2effb7[_0x1164d3[_0x409e('0x39')]['name']['toLowerCase']()]&&_0x26f130[_0x409e('0x16')][_0x409e('0x36')]({'id':_0x1164d3[_0x409e('0x34')],'value':_0x2effb7[_0x1164d3['Variable']['name'][_0x409e('0x31')]()][_0x409e('0x28')]()});}});}return _0x26f130;}exports[_0x409e('0x3a')]=function(_0x24af47,_0x4a38f4,_0x20a5a1,_0x37a3ca,_0x189084,_0x49561c){var _0x5bed43,_0x4bb5c7;_0x49561c['remoteUri']=intUtil[_0x409e('0x3b')](_0x49561c[_0x409e('0x18')]);_0x49561c[_0x409e('0x3c')]=intUtil[_0x409e('0x3b')](_0x49561c['serverUrl']);if(_0x189084&&_0x189084[_0x409e('0x3d')]){logger['info'](_0x409e('0x3e'),_0x409e('0x3f'));_0x4a38f4[_0x409e('0x40')]=util[_0x409e('0xd')](_0x409e('0x41'),_0x49561c[_0x409e('0x3c')],_0x4a38f4['uniqueid'],md5(_0x4a38f4[_0x409e('0x42')]));}else{_0x4a38f4['recordingURL']='';}headers[_0x409e('0x43')]=getAuth(_0x49561c);return getUser(_0x49561c,_0x37a3ca[_0x409e('0x1e')])['then'](function(_0x39239b){_0x5bed43=_0x39239b;logger[_0x409e('0xb')](_0x409e('0x44'),_0x5bed43['id']);return getEndUser(_0x49561c,_0x4a38f4['calleridname'],_0x4a38f4['calleridnum']);})['then'](function(_0x3c6a4a){_0x4bb5c7=_0x3c6a4a;logger[_0x409e('0xb')](_0x409e('0x45'),_0x4bb5c7['id']);return getTicket(_0x49561c,_0x5bed43,_0x4bb5c7,_0x20a5a1,_0x4a38f4);})[_0x409e('0x19')](function(_0x114462){if(_0x114462&&_0x114462['id']){logger[_0x409e('0xb')](_0x409e('0x1a'));logger[_0x409e('0xb')](_0x409e('0x46'),_0x114462['id']);logger[_0x409e('0xb')](_0x409e('0x3e'),_0x409e('0x47'));emit(util[_0x409e('0xd')]('user:%s',_0x37a3ca[_0x409e('0x14')]),_0x409e('0x48'),{'uri':util['format']('%s/helpdesk/tickets/%d',_0x49561c[_0x409e('0x18')],_0x114462['id'])});}})[_0x409e('0x49')](function(_0x74e537){logger[_0x409e('0x4a')](_0x409e('0x3e'),JSON[_0x409e('0x2b')](_0x74e537));});};exports[_0x409e('0x4b')]=function(_0x1b8b7d,_0x131be3,_0x51e103,_0x15a4a1,_0x25255a,_0x2aa39e,_0x655cd6){var _0x30688f,_0x22fb3a;_0x2aa39e[_0x409e('0x18')]=intUtil[_0x409e('0x3b')](_0x2aa39e[_0x409e('0x18')]);_0x2aa39e[_0x409e('0x3c')]=intUtil['stripTrailingSlash'](_0x2aa39e[_0x409e('0x3c')]);if(_0x655cd6&&_0x655cd6[_0x409e('0x4c')]&&_0x655cd6[_0x409e('0x4c')]!==_0x409e('0x4d')){logger[_0x409e('0xb')](_0x409e('0x4e'),_0x409e('0x3f'));_0x131be3[_0x409e('0x40')]=util[_0x409e('0xd')](_0x409e('0x41'),_0x2aa39e[_0x409e('0x3c')],_0x131be3[_0x409e('0x42')],md5(_0x131be3[_0x409e('0x42')]));}headers[_0x409e('0x43')]=getAuth(_0x2aa39e);return getUser(_0x2aa39e,_0x15a4a1[_0x409e('0x1e')])['then'](function(_0x1ca171){_0x30688f=_0x1ca171;logger[_0x409e('0xb')]('The\x20User\x20ID\x20is:',_0x30688f['id']);return getEndUser(_0x2aa39e,_0x131be3[_0x409e('0x4f')],_0x131be3[_0x409e('0x50')]);})['then'](function(_0x8c2eb0){_0x22fb3a=_0x8c2eb0;logger[_0x409e('0xb')](_0x409e('0x45'),_0x22fb3a['id']);return getTicket(_0x2aa39e,_0x30688f,_0x22fb3a,_0x51e103,_0x131be3);})[_0x409e('0x19')](function(_0x5e4262){if(_0x5e4262&&_0x5e4262['id']){logger[_0x409e('0xb')](_0x409e('0x1a'));logger[_0x409e('0xb')](_0x409e('0x46'),_0x5e4262['id']);logger[_0x409e('0xb')](_0x409e('0x4e'),_0x409e('0x47'));emit(util[_0x409e('0xd')](_0x409e('0x51'),_0x15a4a1[_0x409e('0x14')]),'trigger:browser:url',{'uri':util[_0x409e('0xd')]('%s/helpdesk/tickets/%d',_0x2aa39e[_0x409e('0x18')],_0x5e4262['id'])});}})[_0x409e('0x49')](function(_0x2689f1){logger[_0x409e('0x4a')](_0x409e('0x4e'),JSON[_0x409e('0x2b')](_0x2689f1));});};exports[_0x409e('0x52')]=function(_0x192216,_0x29ce50,_0x3a9afb,_0x188881,_0x3f4911,_0x1a587f){var _0x2f4a5e,_0x151ca4;_0x1a587f['remoteUri']=intUtil[_0x409e('0x3b')](_0x1a587f['remoteUri']);_0x1a587f[_0x409e('0x3c')]=intUtil[_0x409e('0x3b')](_0x1a587f[_0x409e('0x3c')]);if(_0x3f4911&&_0x3f4911['monitor_format']){logger['info'](_0x409e('0x53'),_0x409e('0x3f'));_0x29ce50['recordingURL']=util['format'](_0x409e('0x41'),_0x1a587f['serverUrl'],_0x29ce50['uniqueid'],md5(_0x29ce50[_0x409e('0x42')]));}else{_0x29ce50[_0x409e('0x40')]='';}headers['Authorization']=getAuth(_0x1a587f);return getUser(_0x1a587f,'')[_0x409e('0x19')](function(_0x2b0fef){_0x2f4a5e=_0x2b0fef;logger[_0x409e('0xb')](_0x409e('0x44'),_0x2f4a5e['id']);return getEndUser(_0x1a587f,_0x29ce50['calleridname'],_0x29ce50[_0x409e('0xf')]);})[_0x409e('0x19')](function(_0x366f25){_0x151ca4=_0x366f25;logger[_0x409e('0xb')](_0x409e('0x45'),_0x151ca4['id']);return getTicket(_0x1a587f,_0x2f4a5e,_0x151ca4,_0x3a9afb,_0x29ce50);})[_0x409e('0x19')](function(_0x336f6d){if(_0x336f6d){logger['info']('Ticket\x20created!');logger[_0x409e('0xb')]('The\x20Ticket\x20ID\x20is:',_0x336f6d['id']);}})[_0x409e('0x49')](function(_0xf8564c){logger[_0x409e('0x4a')](_0x409e('0x53'),JSON[_0x409e('0x2b')](_0xf8564c));});};
\ No newline at end of file
+var _0xf5dd=['calleridnum','getString','Subjects','<br>','Tags','name','mapValues','keyBy','custom_fields','%s/api/v2/tickets','POST','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','remoteUri','info','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/contacts','length','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','base64','debug','[HTTP]','map','string','nameField','customField','content','toString','type','push','idField','variable','variableName','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','Authorization','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','[OUTBOUND]','unmanaged','lastevent','toUpperCase','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname'];(function(_0x42b545,_0x217935){var _0x27de0e=function(_0xe54e13){while(--_0xe54e13){_0x42b545['push'](_0x42b545['shift']());}};_0x27de0e(++_0x217935);}(_0xf5dd,0xa6));var _0xdf5d=function(_0x57b54c,_0x54ce0d){_0x57b54c=_0x57b54c-0x0;var _0x59cc19=_0xf5dd[_0x57b54c];return _0x59cc19;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0xdf5d('0x0'));var util=require('util');var Redis=require(_0xdf5d('0x1'));var intUtil=require(_0xdf5d('0x2'));var config=require(_0xdf5d('0x3'));var logger=require(_0xdf5d('0x4'))(_0xdf5d('0x5'));config[_0xdf5d('0x6')]=_[_0xdf5d('0x7')](config[_0xdf5d('0x6')],{'host':_0xdf5d('0x8'),'port':0x18eb});var io=require(_0xdf5d('0x9'))(new Redis(config[_0xdf5d('0x6')]));var headers={'Content-Type':_0xdf5d('0xa'),'Accept':_0xdf5d('0xa')};function emit(_0x316d65,_0x14af76,_0x301364){io['to'](_0x316d65)['emit'](_0x14af76,_0x301364);}function getTicket(_0x4f104c,_0x345121,_0x3720ae,_0x431a83,_0x3ad9cd){logger['info'](_0xdf5d('0xb'));var _0x348dcc=_[_0xdf5d('0xc')]({'responder_id':_0x345121['id'],'requester_id':_0x3720ae['id'],'name':util[_0xdf5d('0xd')](_0xdf5d('0xe'),_0x3ad9cd[_0xdf5d('0xf')]),'phone':_0x3ad9cd[_0xdf5d('0x10')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xdf5d('0x11')](_0x431a83[_0xdf5d('0x12')],_0x3ad9cd,'\x20'),'description':intUtil[_0xdf5d('0x11')](_0x431a83['Descriptions'],_0x3ad9cd,_0xdf5d('0x13')),'tags':getTags(_0x431a83[_0xdf5d('0x14')],_0xdf5d('0x15'))},getCustomFields(_0x431a83['Fields'],_0x3ad9cd));_0x348dcc['custom_fields']=_[_0xdf5d('0x16')](_[_0xdf5d('0x17')](_0x348dcc[_0xdf5d('0x18')],'id'),'value');return request({'uri':util[_0xdf5d('0xd')](_0xdf5d('0x19'),_0x4f104c['remoteUri']),'method':_0xdf5d('0x1a'),'body':_0x348dcc})[_0xdf5d('0x1b')](function(_0x299f73){logger['info'](_0xdf5d('0x1c'));return _0x299f73;});}function getUser(_0x25b4c1,_0x136e92){if(intUtil[_0xdf5d('0x1d')](_0x136e92)){return request({'uri':util['format'](_0xdf5d('0x1e'),_0x25b4c1[_0xdf5d('0x1f')]),'qs':{'email':_0x136e92}})[_0xdf5d('0x1b')](function(_0x264c15){if(_0x264c15['length']){logger[_0xdf5d('0x20')](_0xdf5d('0x21'));return _[_0xdf5d('0x22')](_0x264c15,function(_0x530a98){return _0x530a98['contact'][_0xdf5d('0x23')]===_0x136e92;});}else{logger[_0xdf5d('0x20')](_0xdf5d('0x24'));return request({'uri':util[_0xdf5d('0xd')](_0xdf5d('0x25'),_0x25b4c1['remoteUri'])})[_0xdf5d('0x1b')](function(_0x36d44c){logger[_0xdf5d('0x20')](_0xdf5d('0x26'));return _0x36d44c;});}});}else{logger[_0xdf5d('0x20')](_0xdf5d('0x27'));return request({'uri':util[_0xdf5d('0xd')](_0xdf5d('0x25'),_0x25b4c1[_0xdf5d('0x1f')])})[_0xdf5d('0x1b')](function(_0x217078){logger[_0xdf5d('0x20')]('Admin\x20account\x20selected.');return _0x217078;});}}function getEndUser(_0x400598,_0x5b03dd,_0x46cb24){logger['info']('Searching\x20enduser\x20with\x20phone',_0x46cb24);return request({'uri':util[_0xdf5d('0xd')](_0xdf5d('0x28'),_0x400598[_0xdf5d('0x1f')]),'qs':{'phone':_0x46cb24}})[_0xdf5d('0x1b')](function(_0x452c2){if(_0x452c2[_0xdf5d('0x29')]){logger[_0xdf5d('0x20')]('Enduser\x20found!');return _[_0xdf5d('0x22')](_0x452c2,{'phone':_0x46cb24});}else{logger[_0xdf5d('0x20')](_0xdf5d('0x2a'));return request({'uri':util['format'](_0xdf5d('0x28'),_0x400598['remoteUri']),'method':_0xdf5d('0x1a'),'body':{'name':_0x5b03dd,'phone':_0x46cb24}})[_0xdf5d('0x1b')](function(_0x1b5f97){logger[_0xdf5d('0x20')](_0xdf5d('0x2b'));return _0x1b5f97;});}});}function getAuth(_0x301d6c){return util[_0xdf5d('0xd')](_0xdf5d('0x2c'),new Buffer(_0x301d6c[_0xdf5d('0x2d')]+':X')['toString'](_0xdf5d('0x2e')));}function request(_0x21e8cd){logger[_0xdf5d('0x2f')](_0xdf5d('0x30'),JSON['stringify'](_0x21e8cd));return rp(_[_0xdf5d('0x7')](_0x21e8cd,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x2d8fcb,_0x264253){var _0x9d8e18=[];if(_0x2d8fcb&&_0x2d8fcb[_0xdf5d('0x29')]>0x0){_0x9d8e18=_[_0xdf5d('0x31')](_0x2d8fcb,_0x264253);}return _0x9d8e18;}function getCustomFields(_0x40fc62,_0x40eb26){var _0x9a8b8b=[];var _0x5300c0={'custom_fields':[]};if(_0x40fc62[_0xdf5d('0x29')]>0x0){_['forEach'](_0x40fc62,function(_0x1ce9ef){if(_0x1ce9ef['type']===_0xdf5d('0x32')&&_0x1ce9ef[_0xdf5d('0x33')]&&!_0x1ce9ef[_0xdf5d('0x34')]){_0x5300c0[_0x1ce9ef[_0xdf5d('0x33')]['toLowerCase']()]=_0x1ce9ef[_0xdf5d('0x35')][_0xdf5d('0x36')]();}else if(_0x1ce9ef[_0xdf5d('0x37')]==='string'&&_0x1ce9ef['idField']&&_0x1ce9ef[_0xdf5d('0x34')]){_0x5300c0[_0xdf5d('0x18')][_0xdf5d('0x38')]({'id':_0x1ce9ef[_0xdf5d('0x39')],'value':_0x1ce9ef[_0xdf5d('0x35')]['toString']()});}else if(_0x1ce9ef['type']===_0xdf5d('0x3a')&&_0x1ce9ef[_0xdf5d('0x3b')]&&_0x1ce9ef[_0xdf5d('0x39')]&&_0x1ce9ef[_0xdf5d('0x34')]){_0x40eb26[_0x1ce9ef['variableName']]&&_0x5300c0[_0xdf5d('0x18')][_0xdf5d('0x38')]({'id':_0x1ce9ef[_0xdf5d('0x39')],'value':_0x40eb26[_0x1ce9ef[_0xdf5d('0x3b')]]['toString']()});}else if(_0x1ce9ef[_0xdf5d('0x37')]===_0xdf5d('0x3c')&&_0x1ce9ef[_0xdf5d('0x3d')]&&_0x1ce9ef['Variable'][_0xdf5d('0x15')]&&_0x1ce9ef['idField']&&_0x1ce9ef[_0xdf5d('0x34')]){_0x40eb26[_0x1ce9ef[_0xdf5d('0x3d')][_0xdf5d('0x15')]['toLowerCase']()]&&_0x5300c0['custom_fields'][_0xdf5d('0x38')]({'id':_0x1ce9ef['idField'],'value':_0x40eb26[_0x1ce9ef[_0xdf5d('0x3d')][_0xdf5d('0x15')][_0xdf5d('0x3e')]()][_0xdf5d('0x36')]()});}});}return _0x5300c0;}exports[_0xdf5d('0x3f')]=function(_0x552e9a,_0x3023d8,_0x4a1f2f,_0x3b97c4,_0x5dbe4c,_0x218d47){var _0x3d1f5e,_0x37f1f3;_0x218d47[_0xdf5d('0x1f')]=intUtil[_0xdf5d('0x40')](_0x218d47['remoteUri']);_0x218d47[_0xdf5d('0x41')]=intUtil[_0xdf5d('0x40')](_0x218d47[_0xdf5d('0x41')]);if(_0x5dbe4c&&_0x5dbe4c[_0xdf5d('0x42')]){logger[_0xdf5d('0x20')]('[QUEUE]',_0xdf5d('0x43'));_0x3023d8[_0xdf5d('0x44')]=util[_0xdf5d('0xd')](_0xdf5d('0x45'),_0x218d47[_0xdf5d('0x41')],_0x3023d8[_0xdf5d('0x46')],md5(_0x3023d8['uniqueid']));}else{_0x3023d8[_0xdf5d('0x44')]='';}headers['Authorization']=getAuth(_0x218d47);return getUser(_0x218d47,_0x3b97c4[_0xdf5d('0x23')])[_0xdf5d('0x1b')](function(_0x236105){_0x3d1f5e=_0x236105;logger[_0xdf5d('0x20')]('The\x20User\x20ID\x20is:',_0x3d1f5e['id']);return getEndUser(_0x218d47,_0x3023d8['calleridname'],_0x3023d8[_0xdf5d('0x10')]);})[_0xdf5d('0x1b')](function(_0x39b353){_0x37f1f3=_0x39b353;logger[_0xdf5d('0x20')](_0xdf5d('0x47'),_0x37f1f3['id']);return getTicket(_0x218d47,_0x3d1f5e,_0x37f1f3,_0x4a1f2f,_0x3023d8);})[_0xdf5d('0x1b')](function(_0x50764a){if(_0x50764a&&_0x50764a['id']){logger[_0xdf5d('0x20')](_0xdf5d('0x1c'));logger[_0xdf5d('0x20')](_0xdf5d('0x48'),_0x50764a['id']);logger[_0xdf5d('0x20')](_0xdf5d('0x49'),_0xdf5d('0x4a'));emit(util[_0xdf5d('0xd')](_0xdf5d('0x4b'),_0x3b97c4[_0xdf5d('0x15')]),_0xdf5d('0x4c'),{'uri':util[_0xdf5d('0xd')](_0xdf5d('0x4d'),_0x218d47[_0xdf5d('0x1f')],_0x50764a['id'])});}})[_0xdf5d('0x4e')](function(_0x1e83d6){logger[_0xdf5d('0x4f')]('[QUEUE]',JSON['stringify'](_0x1e83d6));});};exports[_0xdf5d('0x50')]=function(_0x2cd608,_0x30255a,_0x52333d,_0x38228e,_0x20f83f,_0x488fff,_0x522a17){var _0x185676,_0x2b0ff1;_0x488fff['remoteUri']=intUtil['stripTrailingSlash'](_0x488fff[_0xdf5d('0x1f')]);_0x488fff['serverUrl']=intUtil['stripTrailingSlash'](_0x488fff[_0xdf5d('0x41')]);if(_0x522a17&&_0x522a17[_0xdf5d('0x51')]&&_0x522a17['recordingFormat']!==_0xdf5d('0x52')){logger[_0xdf5d('0x20')]('[OUTBOUND]',_0xdf5d('0x43'));_0x30255a[_0xdf5d('0x44')]=util[_0xdf5d('0xd')](_0xdf5d('0x45'),_0x488fff[_0xdf5d('0x41')],_0x30255a[_0xdf5d('0x46')],md5(_0x30255a['uniqueid']));}headers[_0xdf5d('0x53')]=getAuth(_0x488fff);return getUser(_0x488fff,_0x38228e[_0xdf5d('0x23')])['then'](function(_0x226c0e){_0x185676=_0x226c0e;logger[_0xdf5d('0x20')](_0xdf5d('0x54'),_0x185676['id']);return getEndUser(_0x488fff,_0x30255a[_0xdf5d('0x55')],_0x30255a[_0xdf5d('0x56')]);})[_0xdf5d('0x1b')](function(_0x32faa7){_0x2b0ff1=_0x32faa7;logger[_0xdf5d('0x20')](_0xdf5d('0x47'),_0x2b0ff1['id']);return getTicket(_0x488fff,_0x185676,_0x2b0ff1,_0x52333d,_0x30255a);})[_0xdf5d('0x1b')](function(_0x29ff5e){if(_0x29ff5e&&_0x29ff5e['id']){logger[_0xdf5d('0x20')](_0xdf5d('0x1c'));logger[_0xdf5d('0x20')](_0xdf5d('0x48'),_0x29ff5e['id']);logger[_0xdf5d('0x20')](_0xdf5d('0x57'),_0xdf5d('0x4a'));emit(util[_0xdf5d('0xd')](_0xdf5d('0x4b'),_0x38228e[_0xdf5d('0x15')]),'trigger:browser:url',{'uri':util[_0xdf5d('0xd')]('%s/helpdesk/tickets/%d',_0x488fff['remoteUri'],_0x29ff5e['id'])});}})[_0xdf5d('0x4e')](function(_0x3ee88d){logger[_0xdf5d('0x4f')]('[OUTBOUND]',JSON['stringify'](_0x3ee88d));});};exports[_0xdf5d('0x58')]=function(_0x16b033,_0x2c6136,_0x3bd016,_0x7d7277,_0x3c462f,_0x435534){var _0x277011,_0x465b68;_0x435534[_0xdf5d('0x1f')]=intUtil['stripTrailingSlash'](_0x435534[_0xdf5d('0x1f')]);_0x435534[_0xdf5d('0x41')]=intUtil[_0xdf5d('0x40')](_0x435534[_0xdf5d('0x41')]);if(_0x3c462f&&_0x3c462f[_0xdf5d('0x42')]){logger['info']('['+_0x2c6136[_0xdf5d('0x59')][_0xdf5d('0x5a')]()+']',_0xdf5d('0x43'));_0x2c6136['recordingURL']=util[_0xdf5d('0xd')](_0xdf5d('0x45'),_0x435534['serverUrl'],_0x2c6136[_0xdf5d('0x46')],md5(_0x2c6136[_0xdf5d('0x46')]));}else{_0x2c6136[_0xdf5d('0x44')]='';}headers[_0xdf5d('0x53')]=getAuth(_0x435534);return getUser(_0x435534,'')['then'](function(_0x38f467){_0x277011=_0x38f467;logger[_0xdf5d('0x20')]('The\x20User\x20ID\x20is:',_0x277011['id']);return getEndUser(_0x435534,_0x2c6136[_0xdf5d('0xf')],_0x2c6136[_0xdf5d('0x10')]);})[_0xdf5d('0x1b')](function(_0x129b84){_0x465b68=_0x129b84;logger[_0xdf5d('0x20')](_0xdf5d('0x47'),_0x465b68['id']);return getTicket(_0x435534,_0x277011,_0x465b68,_0x3bd016,_0x2c6136);})[_0xdf5d('0x1b')](function(_0x3e560e){if(_0x3e560e){logger[_0xdf5d('0x20')](_0xdf5d('0x1c'));logger[_0xdf5d('0x20')](_0xdf5d('0x48'),_0x3e560e['id']);}})[_0xdf5d('0x4e')](function(_0x394605){logger[_0xdf5d('0x4f')]('['+_0x2c6136[_0xdf5d('0x59')][_0xdf5d('0x5a')]()+']',JSON['stringify'](_0x394605));});};
\ No newline at end of file