// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x3d5c=['%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','calleridname','The\x20Ticket\x20ID\x20is:','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','destcalleridname','The\x20Enduser\x20ID\x20is:','unmanaged','lastevent','toUpperCase','lodash','md5','util','./util','../../../../config/logger','freshdesk','redis','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridnum','getString','Subjects','Descriptions','<br>','Tags','Fields','custom_fields','mapValues','keyBy','value','%s/api/v2/tickets','remoteUri','Ticket\x20created!','validateEmail','find','email','%s/api/v2/agents/me','then','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','length','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','defaults','GET','map','forEach','type','string','nameField','toLowerCase','content','idField','customField','push','variable','variableName','customVariable','Variable','name','queue','serverUrl','monitor_format','[QUEUE]','recordingURL'];(function(_0xdad237,_0x361a1d){var _0x15c575=function(_0x8db2f6){while(--_0x8db2f6){_0xdad237['push'](_0xdad237['shift']());}};_0x15c575(++_0x361a1d);}(_0x3d5c,0x6f));var _0xc3d5=function(_0x1e7517,_0x4b03c9){_0x1e7517=_0x1e7517-0x0;var _0x522f4c=_0x3d5c[_0x1e7517];return _0x522f4c;};'use strict';var _=require(_0xc3d5('0x0'));var rp=require('request-promise');var md5=require(_0xc3d5('0x1'));var util=require(_0xc3d5('0x2'));var Redis=require('ioredis');var intUtil=require(_0xc3d5('0x3'));var config=require('../../../../config/environment');var logger=require(_0xc3d5('0x4'))(_0xc3d5('0x5'));config['redis']=_['defaults'](config[_0xc3d5('0x6')],{'host':_0xc3d5('0x7'),'port':0x18eb});var io=require(_0xc3d5('0x8'))(new Redis(config[_0xc3d5('0x6')]));var headers={'Content-Type':_0xc3d5('0x9'),'Accept':'application/json'};function emit(_0x4e0050,_0x327b0c,_0x2b8fe6){io['to'](_0x4e0050)[_0xc3d5('0xa')](_0x327b0c,_0x2b8fe6);}function getTicket(_0x3cd58b,_0x5480ed,_0x3182fe,_0x137bdf,_0x4b30b4){logger[_0xc3d5('0xb')](_0xc3d5('0xc'));var _0x12e99f=_[_0xc3d5('0xd')]({'responder_id':_0x5480ed['id'],'requester_id':_0x3182fe['id'],'name':util[_0xc3d5('0xe')](_0xc3d5('0xf'),_0x4b30b4['calleridname']),'phone':_0x4b30b4[_0xc3d5('0x10')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xc3d5('0x11')](_0x137bdf[_0xc3d5('0x12')],_0x4b30b4,'\x20'),'description':intUtil['getString'](_0x137bdf[_0xc3d5('0x13')],_0x4b30b4,_0xc3d5('0x14')),'tags':getTags(_0x137bdf[_0xc3d5('0x15')],'name')},getCustomFields(_0x137bdf[_0xc3d5('0x16')],_0x4b30b4));_0x12e99f[_0xc3d5('0x17')]=_[_0xc3d5('0x18')](_[_0xc3d5('0x19')](_0x12e99f[_0xc3d5('0x17')],'id'),_0xc3d5('0x1a'));return request({'uri':util['format'](_0xc3d5('0x1b'),_0x3cd58b[_0xc3d5('0x1c')]),'method':'POST','body':_0x12e99f})['then'](function(_0x555a4f){logger['info'](_0xc3d5('0x1d'));return _0x555a4f;});}function getUser(_0x38417e,_0x2400b5){if(intUtil[_0xc3d5('0x1e')](_0x2400b5)){return request({'uri':util[_0xc3d5('0xe')]('%s/api/v2/agents',_0x38417e[_0xc3d5('0x1c')]),'qs':{'email':_0x2400b5}})['then'](function(_0x321f8c){if(_0x321f8c['length']){logger['info']('Agent\x20found!');return _[_0xc3d5('0x1f')](_0x321f8c,function(_0x42aa70){return _0x42aa70['contact'][_0xc3d5('0x20')]===_0x2400b5;});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xc3d5('0x21'),_0x38417e[_0xc3d5('0x1c')])})['then'](function(_0x199389){logger['info']('Admin\x20account\x20selected.');return _0x199389;});}});}else{logger[_0xc3d5('0xb')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc3d5('0xe')]('%s/api/v2/agents/me',_0x38417e[_0xc3d5('0x1c')])})[_0xc3d5('0x22')](function(_0x5db414){logger[_0xc3d5('0xb')](_0xc3d5('0x23'));return _0x5db414;});}}function getEndUser(_0x9f9e27,_0x2d5c12,_0x4a9564){logger[_0xc3d5('0xb')](_0xc3d5('0x24'),_0x4a9564);return request({'uri':util[_0xc3d5('0xe')]('%s/api/v2/contacts',_0x9f9e27[_0xc3d5('0x1c')]),'qs':{'phone':_0x4a9564}})['then'](function(_0x2cf2c1){if(_0x2cf2c1[_0xc3d5('0x25')]){logger['info']('Enduser\x20found!');return _[_0xc3d5('0x1f')](_0x2cf2c1,{'phone':_0x4a9564});}else{logger['info'](_0xc3d5('0x26'));return request({'uri':util[_0xc3d5('0xe')]('%s/api/v2/contacts',_0x9f9e27[_0xc3d5('0x1c')]),'method':_0xc3d5('0x27'),'body':{'name':_0x2d5c12,'phone':_0x4a9564}})[_0xc3d5('0x22')](function(_0x12e551){logger[_0xc3d5('0xb')](_0xc3d5('0x28'));return _0x12e551;});}});}function getAuth(_0xf86e03){return util['format'](_0xc3d5('0x29'),new Buffer(_0xf86e03['apiKey']+':X')[_0xc3d5('0x2a')](_0xc3d5('0x2b')));}function request(_0x313b1f){logger[_0xc3d5('0x2c')](_0xc3d5('0x2d'),JSON[_0xc3d5('0x2e')](_0x313b1f));return rp(_[_0xc3d5('0x2f')](_0x313b1f,{'method':_0xc3d5('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x2acfbf,_0xffe0a2){var _0x97a7f=[];if(_0x2acfbf&&_0x2acfbf[_0xc3d5('0x25')]>0x0){_0x97a7f=_[_0xc3d5('0x31')](_0x2acfbf,_0xffe0a2);}return _0x97a7f;}function getCustomFields(_0x5328f9,_0x131a78){var _0x5b713c=[];var _0x5015bc={'custom_fields':[]};if(_0x5328f9[_0xc3d5('0x25')]>0x0){_[_0xc3d5('0x32')](_0x5328f9,function(_0x31bd51){if(_0x31bd51[_0xc3d5('0x33')]===_0xc3d5('0x34')&&_0x31bd51[_0xc3d5('0x35')]&&!_0x31bd51['customField']){_0x5015bc[_0x31bd51[_0xc3d5('0x35')][_0xc3d5('0x36')]()]=_0x31bd51[_0xc3d5('0x37')][_0xc3d5('0x2a')]();}else if(_0x31bd51['type']===_0xc3d5('0x34')&&_0x31bd51[_0xc3d5('0x38')]&&_0x31bd51[_0xc3d5('0x39')]){_0x5015bc['custom_fields'][_0xc3d5('0x3a')]({'id':_0x31bd51[_0xc3d5('0x38')],'value':_0x31bd51[_0xc3d5('0x37')][_0xc3d5('0x2a')]()});}else if(_0x31bd51[_0xc3d5('0x33')]===_0xc3d5('0x3b')&&_0x31bd51[_0xc3d5('0x3c')]&&_0x31bd51[_0xc3d5('0x38')]&&_0x31bd51[_0xc3d5('0x39')]){_0x131a78[_0x31bd51[_0xc3d5('0x3c')]]&&_0x5015bc[_0xc3d5('0x17')]['push']({'id':_0x31bd51['idField'],'value':_0x131a78[_0x31bd51[_0xc3d5('0x3c')]][_0xc3d5('0x2a')]()});}else if(_0x31bd51[_0xc3d5('0x33')]===_0xc3d5('0x3d')&&_0x31bd51[_0xc3d5('0x3e')]&&_0x31bd51['Variable']['name']&&_0x31bd51['idField']&&_0x31bd51['customField']){_0x131a78[_0x31bd51[_0xc3d5('0x3e')][_0xc3d5('0x3f')][_0xc3d5('0x36')]()]&&_0x5015bc[_0xc3d5('0x17')][_0xc3d5('0x3a')]({'id':_0x31bd51[_0xc3d5('0x38')],'value':_0x131a78[_0x31bd51[_0xc3d5('0x3e')][_0xc3d5('0x3f')]['toLowerCase']()][_0xc3d5('0x2a')]()});}});}return _0x5015bc;}exports[_0xc3d5('0x40')]=function(_0x97bd10,_0x4f00c2,_0x4253f5,_0x4e34a0,_0x4e9e0a,_0x34b904){var _0xad2d8f,_0xcb8280;_0x34b904[_0xc3d5('0x1c')]=intUtil['stripTrailingSlash'](_0x34b904[_0xc3d5('0x1c')]);_0x34b904[_0xc3d5('0x41')]=intUtil['stripTrailingSlash'](_0x34b904['serverUrl']);if(_0x4e9e0a&&_0x4e9e0a[_0xc3d5('0x42')]){logger['info'](_0xc3d5('0x43'),'Recording\x20is\x20enabled!');_0x4f00c2[_0xc3d5('0x44')]=util[_0xc3d5('0xe')](_0xc3d5('0x45'),_0x34b904['serverUrl'],_0x4f00c2[_0xc3d5('0x46')],md5(_0x4f00c2[_0xc3d5('0x46')]));}else{_0x4f00c2['recordingURL']='';}headers[_0xc3d5('0x47')]=getAuth(_0x34b904);return getUser(_0x34b904,_0x4e34a0['email'])['then'](function(_0x32382e){_0xad2d8f=_0x32382e;logger[_0xc3d5('0xb')]('The\x20User\x20ID\x20is:',_0xad2d8f['id']);return getEndUser(_0x34b904,_0x4f00c2[_0xc3d5('0x48')],_0x4f00c2[_0xc3d5('0x10')]);})[_0xc3d5('0x22')](function(_0x2a66af){_0xcb8280=_0x2a66af;logger[_0xc3d5('0xb')]('The\x20Enduser\x20ID\x20is:',_0xcb8280['id']);return getTicket(_0x34b904,_0xad2d8f,_0xcb8280,_0x4253f5,_0x4f00c2);})[_0xc3d5('0x22')](function(_0x554bb3){if(_0x554bb3&&_0x554bb3['id']){logger[_0xc3d5('0xb')](_0xc3d5('0x1d'));logger['info'](_0xc3d5('0x49'),_0x554bb3['id']);logger[_0xc3d5('0xb')](_0xc3d5('0x43'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc3d5('0xe')](_0xc3d5('0x4a'),_0x4e34a0['name']),_0xc3d5('0x4b'),{'uri':util[_0xc3d5('0xe')](_0xc3d5('0x4c'),_0x34b904[_0xc3d5('0x1c')],_0x554bb3['id'])});}})[_0xc3d5('0x4d')](function(_0x1e055b){logger[_0xc3d5('0x4e')](_0xc3d5('0x43'),JSON[_0xc3d5('0x2e')](_0x1e055b));});};exports[_0xc3d5('0x4f')]=function(_0x6e660f,_0x5386b5,_0x38f2af,_0xbb4836,_0x18cd32,_0xcf3c96,_0x18e680){var _0xd10d6f,_0x149219;_0xcf3c96[_0xc3d5('0x1c')]=intUtil['stripTrailingSlash'](_0xcf3c96[_0xc3d5('0x1c')]);_0xcf3c96[_0xc3d5('0x41')]=intUtil[_0xc3d5('0x50')](_0xcf3c96[_0xc3d5('0x41')]);if(_0x18e680&&_0x18e680[_0xc3d5('0x51')]&&_0x18e680[_0xc3d5('0x51')]!=='none'){logger[_0xc3d5('0xb')](_0xc3d5('0x52'),_0xc3d5('0x53'));_0x5386b5[_0xc3d5('0x44')]=util[_0xc3d5('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xcf3c96[_0xc3d5('0x41')],_0x5386b5[_0xc3d5('0x46')],md5(_0x5386b5['uniqueid']));}headers[_0xc3d5('0x47')]=getAuth(_0xcf3c96);return getUser(_0xcf3c96,_0xbb4836[_0xc3d5('0x20')])['then'](function(_0x35d1f6){_0xd10d6f=_0x35d1f6;logger[_0xc3d5('0xb')](_0xc3d5('0x54'),_0xd10d6f['id']);return getEndUser(_0xcf3c96,_0x5386b5[_0xc3d5('0x55')],_0x5386b5['destcalleridnum']);})[_0xc3d5('0x22')](function(_0x3341d6){_0x149219=_0x3341d6;logger[_0xc3d5('0xb')](_0xc3d5('0x56'),_0x149219['id']);return getTicket(_0xcf3c96,_0xd10d6f,_0x149219,_0x38f2af,_0x5386b5);})[_0xc3d5('0x22')](function(_0x57b5ba){if(_0x57b5ba&&_0x57b5ba['id']){logger['info'](_0xc3d5('0x1d'));logger[_0xc3d5('0xb')](_0xc3d5('0x49'),_0x57b5ba['id']);logger[_0xc3d5('0xb')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc3d5('0xe')]('user:%s',_0xbb4836['name']),_0xc3d5('0x4b'),{'uri':util[_0xc3d5('0xe')]('%s/helpdesk/tickets/%d',_0xcf3c96[_0xc3d5('0x1c')],_0x57b5ba['id'])});}})[_0xc3d5('0x4d')](function(_0xf1b560){logger[_0xc3d5('0x4e')](_0xc3d5('0x52'),JSON[_0xc3d5('0x2e')](_0xf1b560));});};exports[_0xc3d5('0x57')]=function(_0x5becfb,_0x2c60f7,_0x418d41,_0x2c3691,_0x1dbe1c,_0xbc7398){var _0x38a1b4,_0x1c1709;_0xbc7398['remoteUri']=intUtil[_0xc3d5('0x50')](_0xbc7398['remoteUri']);_0xbc7398[_0xc3d5('0x41')]=intUtil[_0xc3d5('0x50')](_0xbc7398[_0xc3d5('0x41')]);if(_0x1dbe1c&&_0x1dbe1c[_0xc3d5('0x42')]){logger[_0xc3d5('0xb')]('['+_0x2c60f7[_0xc3d5('0x58')][_0xc3d5('0x59')]()+']',_0xc3d5('0x53'));_0x2c60f7[_0xc3d5('0x44')]=util[_0xc3d5('0xe')](_0xc3d5('0x45'),_0xbc7398[_0xc3d5('0x41')],_0x2c60f7['uniqueid'],md5(_0x2c60f7['uniqueid']));}else{_0x2c60f7[_0xc3d5('0x44')]='';}headers['Authorization']=getAuth(_0xbc7398);return getUser(_0xbc7398,'')['then'](function(_0x54eaa1){_0x38a1b4=_0x54eaa1;logger['info'](_0xc3d5('0x54'),_0x38a1b4['id']);return getEndUser(_0xbc7398,_0x2c60f7[_0xc3d5('0x48')],_0x2c60f7['calleridnum']);})[_0xc3d5('0x22')](function(_0x12ab53){_0x1c1709=_0x12ab53;logger[_0xc3d5('0xb')](_0xc3d5('0x56'),_0x1c1709['id']);return getTicket(_0xbc7398,_0x38a1b4,_0x1c1709,_0x418d41,_0x2c60f7);})[_0xc3d5('0x22')](function(_0x1dcce1){if(_0x1dcce1){logger[_0xc3d5('0xb')](_0xc3d5('0x1d'));logger[_0xc3d5('0xb')](_0xc3d5('0x49'),_0x1dcce1['id']);}})[_0xc3d5('0x4d')](function(_0x40fc23){logger[_0xc3d5('0x4e')]('['+_0x2c60f7[_0xc3d5('0x58')][_0xc3d5('0x59')]()+']',JSON[_0xc3d5('0x2e')](_0x40fc23));});};
\ No newline at end of file
+var _0xf5dd=['calleridnum','getString','Subjects','<br>','Tags','name','mapValues','keyBy','custom_fields','%s/api/v2/tickets','POST','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','remoteUri','info','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/contacts','length','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','base64','debug','[HTTP]','map','string','nameField','customField','content','toString','type','push','idField','variable','variableName','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','Authorization','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','[OUTBOUND]','unmanaged','lastevent','toUpperCase','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname'];(function(_0x42b545,_0x217935){var _0x27de0e=function(_0xe54e13){while(--_0xe54e13){_0x42b545['push'](_0x42b545['shift']());}};_0x27de0e(++_0x217935);}(_0xf5dd,0xa6));var _0xdf5d=function(_0x57b54c,_0x54ce0d){_0x57b54c=_0x57b54c-0x0;var _0x59cc19=_0xf5dd[_0x57b54c];return _0x59cc19;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0xdf5d('0x0'));var util=require('util');var Redis=require(_0xdf5d('0x1'));var intUtil=require(_0xdf5d('0x2'));var config=require(_0xdf5d('0x3'));var logger=require(_0xdf5d('0x4'))(_0xdf5d('0x5'));config[_0xdf5d('0x6')]=_[_0xdf5d('0x7')](config[_0xdf5d('0x6')],{'host':_0xdf5d('0x8'),'port':0x18eb});var io=require(_0xdf5d('0x9'))(new Redis(config[_0xdf5d('0x6')]));var headers={'Content-Type':_0xdf5d('0xa'),'Accept':_0xdf5d('0xa')};function emit(_0x316d65,_0x14af76,_0x301364){io['to'](_0x316d65)['emit'](_0x14af76,_0x301364);}function getTicket(_0x4f104c,_0x345121,_0x3720ae,_0x431a83,_0x3ad9cd){logger['info'](_0xdf5d('0xb'));var _0x348dcc=_[_0xdf5d('0xc')]({'responder_id':_0x345121['id'],'requester_id':_0x3720ae['id'],'name':util[_0xdf5d('0xd')](_0xdf5d('0xe'),_0x3ad9cd[_0xdf5d('0xf')]),'phone':_0x3ad9cd[_0xdf5d('0x10')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xdf5d('0x11')](_0x431a83[_0xdf5d('0x12')],_0x3ad9cd,'\x20'),'description':intUtil[_0xdf5d('0x11')](_0x431a83['Descriptions'],_0x3ad9cd,_0xdf5d('0x13')),'tags':getTags(_0x431a83[_0xdf5d('0x14')],_0xdf5d('0x15'))},getCustomFields(_0x431a83['Fields'],_0x3ad9cd));_0x348dcc['custom_fields']=_[_0xdf5d('0x16')](_[_0xdf5d('0x17')](_0x348dcc[_0xdf5d('0x18')],'id'),'value');return request({'uri':util[_0xdf5d('0xd')](_0xdf5d('0x19'),_0x4f104c['remoteUri']),'method':_0xdf5d('0x1a'),'body':_0x348dcc})[_0xdf5d('0x1b')](function(_0x299f73){logger['info'](_0xdf5d('0x1c'));return _0x299f73;});}function getUser(_0x25b4c1,_0x136e92){if(intUtil[_0xdf5d('0x1d')](_0x136e92)){return request({'uri':util['format'](_0xdf5d('0x1e'),_0x25b4c1[_0xdf5d('0x1f')]),'qs':{'email':_0x136e92}})[_0xdf5d('0x1b')](function(_0x264c15){if(_0x264c15['length']){logger[_0xdf5d('0x20')](_0xdf5d('0x21'));return _[_0xdf5d('0x22')](_0x264c15,function(_0x530a98){return _0x530a98['contact'][_0xdf5d('0x23')]===_0x136e92;});}else{logger[_0xdf5d('0x20')](_0xdf5d('0x24'));return request({'uri':util[_0xdf5d('0xd')](_0xdf5d('0x25'),_0x25b4c1['remoteUri'])})[_0xdf5d('0x1b')](function(_0x36d44c){logger[_0xdf5d('0x20')](_0xdf5d('0x26'));return _0x36d44c;});}});}else{logger[_0xdf5d('0x20')](_0xdf5d('0x27'));return request({'uri':util[_0xdf5d('0xd')](_0xdf5d('0x25'),_0x25b4c1[_0xdf5d('0x1f')])})[_0xdf5d('0x1b')](function(_0x217078){logger[_0xdf5d('0x20')]('Admin\x20account\x20selected.');return _0x217078;});}}function getEndUser(_0x400598,_0x5b03dd,_0x46cb24){logger['info']('Searching\x20enduser\x20with\x20phone',_0x46cb24);return request({'uri':util[_0xdf5d('0xd')](_0xdf5d('0x28'),_0x400598[_0xdf5d('0x1f')]),'qs':{'phone':_0x46cb24}})[_0xdf5d('0x1b')](function(_0x452c2){if(_0x452c2[_0xdf5d('0x29')]){logger[_0xdf5d('0x20')]('Enduser\x20found!');return _[_0xdf5d('0x22')](_0x452c2,{'phone':_0x46cb24});}else{logger[_0xdf5d('0x20')](_0xdf5d('0x2a'));return request({'uri':util['format'](_0xdf5d('0x28'),_0x400598['remoteUri']),'method':_0xdf5d('0x1a'),'body':{'name':_0x5b03dd,'phone':_0x46cb24}})[_0xdf5d('0x1b')](function(_0x1b5f97){logger[_0xdf5d('0x20')](_0xdf5d('0x2b'));return _0x1b5f97;});}});}function getAuth(_0x301d6c){return util[_0xdf5d('0xd')](_0xdf5d('0x2c'),new Buffer(_0x301d6c[_0xdf5d('0x2d')]+':X')['toString'](_0xdf5d('0x2e')));}function request(_0x21e8cd){logger[_0xdf5d('0x2f')](_0xdf5d('0x30'),JSON['stringify'](_0x21e8cd));return rp(_[_0xdf5d('0x7')](_0x21e8cd,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x2d8fcb,_0x264253){var _0x9d8e18=[];if(_0x2d8fcb&&_0x2d8fcb[_0xdf5d('0x29')]>0x0){_0x9d8e18=_[_0xdf5d('0x31')](_0x2d8fcb,_0x264253);}return _0x9d8e18;}function getCustomFields(_0x40fc62,_0x40eb26){var _0x9a8b8b=[];var _0x5300c0={'custom_fields':[]};if(_0x40fc62[_0xdf5d('0x29')]>0x0){_['forEach'](_0x40fc62,function(_0x1ce9ef){if(_0x1ce9ef['type']===_0xdf5d('0x32')&&_0x1ce9ef[_0xdf5d('0x33')]&&!_0x1ce9ef[_0xdf5d('0x34')]){_0x5300c0[_0x1ce9ef[_0xdf5d('0x33')]['toLowerCase']()]=_0x1ce9ef[_0xdf5d('0x35')][_0xdf5d('0x36')]();}else if(_0x1ce9ef[_0xdf5d('0x37')]==='string'&&_0x1ce9ef['idField']&&_0x1ce9ef[_0xdf5d('0x34')]){_0x5300c0[_0xdf5d('0x18')][_0xdf5d('0x38')]({'id':_0x1ce9ef[_0xdf5d('0x39')],'value':_0x1ce9ef[_0xdf5d('0x35')]['toString']()});}else if(_0x1ce9ef['type']===_0xdf5d('0x3a')&&_0x1ce9ef[_0xdf5d('0x3b')]&&_0x1ce9ef[_0xdf5d('0x39')]&&_0x1ce9ef[_0xdf5d('0x34')]){_0x40eb26[_0x1ce9ef['variableName']]&&_0x5300c0[_0xdf5d('0x18')][_0xdf5d('0x38')]({'id':_0x1ce9ef[_0xdf5d('0x39')],'value':_0x40eb26[_0x1ce9ef[_0xdf5d('0x3b')]]['toString']()});}else if(_0x1ce9ef[_0xdf5d('0x37')]===_0xdf5d('0x3c')&&_0x1ce9ef[_0xdf5d('0x3d')]&&_0x1ce9ef['Variable'][_0xdf5d('0x15')]&&_0x1ce9ef['idField']&&_0x1ce9ef[_0xdf5d('0x34')]){_0x40eb26[_0x1ce9ef[_0xdf5d('0x3d')][_0xdf5d('0x15')]['toLowerCase']()]&&_0x5300c0['custom_fields'][_0xdf5d('0x38')]({'id':_0x1ce9ef['idField'],'value':_0x40eb26[_0x1ce9ef[_0xdf5d('0x3d')][_0xdf5d('0x15')][_0xdf5d('0x3e')]()][_0xdf5d('0x36')]()});}});}return _0x5300c0;}exports[_0xdf5d('0x3f')]=function(_0x552e9a,_0x3023d8,_0x4a1f2f,_0x3b97c4,_0x5dbe4c,_0x218d47){var _0x3d1f5e,_0x37f1f3;_0x218d47[_0xdf5d('0x1f')]=intUtil[_0xdf5d('0x40')](_0x218d47['remoteUri']);_0x218d47[_0xdf5d('0x41')]=intUtil[_0xdf5d('0x40')](_0x218d47[_0xdf5d('0x41')]);if(_0x5dbe4c&&_0x5dbe4c[_0xdf5d('0x42')]){logger[_0xdf5d('0x20')]('[QUEUE]',_0xdf5d('0x43'));_0x3023d8[_0xdf5d('0x44')]=util[_0xdf5d('0xd')](_0xdf5d('0x45'),_0x218d47[_0xdf5d('0x41')],_0x3023d8[_0xdf5d('0x46')],md5(_0x3023d8['uniqueid']));}else{_0x3023d8[_0xdf5d('0x44')]='';}headers['Authorization']=getAuth(_0x218d47);return getUser(_0x218d47,_0x3b97c4[_0xdf5d('0x23')])[_0xdf5d('0x1b')](function(_0x236105){_0x3d1f5e=_0x236105;logger[_0xdf5d('0x20')]('The\x20User\x20ID\x20is:',_0x3d1f5e['id']);return getEndUser(_0x218d47,_0x3023d8['calleridname'],_0x3023d8[_0xdf5d('0x10')]);})[_0xdf5d('0x1b')](function(_0x39b353){_0x37f1f3=_0x39b353;logger[_0xdf5d('0x20')](_0xdf5d('0x47'),_0x37f1f3['id']);return getTicket(_0x218d47,_0x3d1f5e,_0x37f1f3,_0x4a1f2f,_0x3023d8);})[_0xdf5d('0x1b')](function(_0x50764a){if(_0x50764a&&_0x50764a['id']){logger[_0xdf5d('0x20')](_0xdf5d('0x1c'));logger[_0xdf5d('0x20')](_0xdf5d('0x48'),_0x50764a['id']);logger[_0xdf5d('0x20')](_0xdf5d('0x49'),_0xdf5d('0x4a'));emit(util[_0xdf5d('0xd')](_0xdf5d('0x4b'),_0x3b97c4[_0xdf5d('0x15')]),_0xdf5d('0x4c'),{'uri':util[_0xdf5d('0xd')](_0xdf5d('0x4d'),_0x218d47[_0xdf5d('0x1f')],_0x50764a['id'])});}})[_0xdf5d('0x4e')](function(_0x1e83d6){logger[_0xdf5d('0x4f')]('[QUEUE]',JSON['stringify'](_0x1e83d6));});};exports[_0xdf5d('0x50')]=function(_0x2cd608,_0x30255a,_0x52333d,_0x38228e,_0x20f83f,_0x488fff,_0x522a17){var _0x185676,_0x2b0ff1;_0x488fff['remoteUri']=intUtil['stripTrailingSlash'](_0x488fff[_0xdf5d('0x1f')]);_0x488fff['serverUrl']=intUtil['stripTrailingSlash'](_0x488fff[_0xdf5d('0x41')]);if(_0x522a17&&_0x522a17[_0xdf5d('0x51')]&&_0x522a17['recordingFormat']!==_0xdf5d('0x52')){logger[_0xdf5d('0x20')]('[OUTBOUND]',_0xdf5d('0x43'));_0x30255a[_0xdf5d('0x44')]=util[_0xdf5d('0xd')](_0xdf5d('0x45'),_0x488fff[_0xdf5d('0x41')],_0x30255a[_0xdf5d('0x46')],md5(_0x30255a['uniqueid']));}headers[_0xdf5d('0x53')]=getAuth(_0x488fff);return getUser(_0x488fff,_0x38228e[_0xdf5d('0x23')])['then'](function(_0x226c0e){_0x185676=_0x226c0e;logger[_0xdf5d('0x20')](_0xdf5d('0x54'),_0x185676['id']);return getEndUser(_0x488fff,_0x30255a[_0xdf5d('0x55')],_0x30255a[_0xdf5d('0x56')]);})[_0xdf5d('0x1b')](function(_0x32faa7){_0x2b0ff1=_0x32faa7;logger[_0xdf5d('0x20')](_0xdf5d('0x47'),_0x2b0ff1['id']);return getTicket(_0x488fff,_0x185676,_0x2b0ff1,_0x52333d,_0x30255a);})[_0xdf5d('0x1b')](function(_0x29ff5e){if(_0x29ff5e&&_0x29ff5e['id']){logger[_0xdf5d('0x20')](_0xdf5d('0x1c'));logger[_0xdf5d('0x20')](_0xdf5d('0x48'),_0x29ff5e['id']);logger[_0xdf5d('0x20')](_0xdf5d('0x57'),_0xdf5d('0x4a'));emit(util[_0xdf5d('0xd')](_0xdf5d('0x4b'),_0x38228e[_0xdf5d('0x15')]),'trigger:browser:url',{'uri':util[_0xdf5d('0xd')]('%s/helpdesk/tickets/%d',_0x488fff['remoteUri'],_0x29ff5e['id'])});}})[_0xdf5d('0x4e')](function(_0x3ee88d){logger[_0xdf5d('0x4f')]('[OUTBOUND]',JSON['stringify'](_0x3ee88d));});};exports[_0xdf5d('0x58')]=function(_0x16b033,_0x2c6136,_0x3bd016,_0x7d7277,_0x3c462f,_0x435534){var _0x277011,_0x465b68;_0x435534[_0xdf5d('0x1f')]=intUtil['stripTrailingSlash'](_0x435534[_0xdf5d('0x1f')]);_0x435534[_0xdf5d('0x41')]=intUtil[_0xdf5d('0x40')](_0x435534[_0xdf5d('0x41')]);if(_0x3c462f&&_0x3c462f[_0xdf5d('0x42')]){logger['info']('['+_0x2c6136[_0xdf5d('0x59')][_0xdf5d('0x5a')]()+']',_0xdf5d('0x43'));_0x2c6136['recordingURL']=util[_0xdf5d('0xd')](_0xdf5d('0x45'),_0x435534['serverUrl'],_0x2c6136[_0xdf5d('0x46')],md5(_0x2c6136[_0xdf5d('0x46')]));}else{_0x2c6136[_0xdf5d('0x44')]='';}headers[_0xdf5d('0x53')]=getAuth(_0x435534);return getUser(_0x435534,'')['then'](function(_0x38f467){_0x277011=_0x38f467;logger[_0xdf5d('0x20')]('The\x20User\x20ID\x20is:',_0x277011['id']);return getEndUser(_0x435534,_0x2c6136[_0xdf5d('0xf')],_0x2c6136[_0xdf5d('0x10')]);})[_0xdf5d('0x1b')](function(_0x129b84){_0x465b68=_0x129b84;logger[_0xdf5d('0x20')](_0xdf5d('0x47'),_0x465b68['id']);return getTicket(_0x435534,_0x277011,_0x465b68,_0x3bd016,_0x2c6136);})[_0xdf5d('0x1b')](function(_0x3e560e){if(_0x3e560e){logger[_0xdf5d('0x20')](_0xdf5d('0x1c'));logger[_0xdf5d('0x20')](_0xdf5d('0x48'),_0x3e560e['id']);}})[_0xdf5d('0x4e')](function(_0x394605){logger[_0xdf5d('0x4f')]('['+_0x2c6136[_0xdf5d('0x59')][_0xdf5d('0x5a')]()+']',JSON['stringify'](_0x394605));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff