Built motion from commit da24aabd.|2.6.20
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index 4a719e2..eb3d4de 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x982a=['toLowerCase','string','push','idField','content','type','variableName','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','unmanaged','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','freshdesk','redis','defaults','socket.io-emitter','application/json','emit','info','merge','Caller\x20-\x20%s','calleridname','getString','Descriptions','<br>','name','Fields','custom_fields','keyBy','value','format','remoteUri','POST','then','Ticket\x20created!','validateEmail','length','Agent\x20found!','find','contact','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','apiKey','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','includes','picklist','nameField','customField'];(function(_0x2c0b4f,_0xd2fbcb){var _0x2fe3b6=function(_0x8e5306){while(--_0x8e5306){_0x2c0b4f['push'](_0x2c0b4f['shift']());}};_0x2fe3b6(++_0xd2fbcb);}(_0x982a,0x1f1));var _0xa982=function(_0x50fab9,_0x3e4c3e){_0x50fab9=_0x50fab9-0x0;var _0x555339=_0x982a[_0x50fab9];return _0x555339;};'use strict';var _=require(_0xa982('0x0'));var rp=require(_0xa982('0x1'));var md5=require(_0xa982('0x2'));var util=require(_0xa982('0x3'));var Redis=require(_0xa982('0x4'));var intUtil=require(_0xa982('0x5'));var config=require('../../../../config/environment');var logger=require(_0xa982('0x6'))(_0xa982('0x7'));config[_0xa982('0x8')]=_[_0xa982('0x9')](config[_0xa982('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0xa982('0xa'))(new Redis(config['redis']));var headers={'Content-Type':_0xa982('0xb'),'Accept':_0xa982('0xb')};function emit(_0x4581bf,_0x5ba4e6,_0x48fb33){io['to'](_0x4581bf)[_0xa982('0xc')](_0x5ba4e6,_0x48fb33);}function getTicket(_0x4210e1,_0x513638,_0x5b768b,_0x498ce6,_0xa0af41){logger[_0xa982('0xd')]('Creating\x20new\x20ticket...');var _0x2f2550=_[_0xa982('0xe')]({'responder_id':_0x513638['id'],'requester_id':_0x5b768b['id'],'name':util['format'](_0xa982('0xf'),_0xa0af41[_0xa982('0x10')]),'phone':_0xa0af41['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xa982('0x11')](_0x498ce6['Subjects'],_0xa0af41,'\x20'),'description':intUtil['getString'](_0x498ce6[_0xa982('0x12')],_0xa0af41,_0xa982('0x13')),'tags':getTags(_0x498ce6['Tags'],_0xa982('0x14'))},getCustomFields(_0x498ce6[_0xa982('0x15')],_0xa0af41));_0x2f2550[_0xa982('0x16')]=_['mapValues'](_[_0xa982('0x17')](_0x2f2550['custom_fields'],'id'),_0xa982('0x18'));return request({'uri':util[_0xa982('0x19')]('%s/api/v2/tickets',_0x4210e1[_0xa982('0x1a')]),'method':_0xa982('0x1b'),'body':_0x2f2550})[_0xa982('0x1c')](function(_0x253a3a){logger[_0xa982('0xd')](_0xa982('0x1d'));return _0x253a3a;});}function getUser(_0x3c47ef,_0x3b5458){if(intUtil[_0xa982('0x1e')](_0x3b5458)){return request({'uri':util[_0xa982('0x19')]('%s/api/v2/agents',_0x3c47ef[_0xa982('0x1a')]),'qs':{'email':_0x3b5458}})['then'](function(_0x3a387c){if(_0x3a387c[_0xa982('0x1f')]){logger[_0xa982('0xd')](_0xa982('0x20'));return _[_0xa982('0x21')](_0x3a387c,function(_0x314038){return _0x314038[_0xa982('0x22')]['email']===_0x3b5458;});}else{logger[_0xa982('0xd')](_0xa982('0x23'));return request({'uri':util[_0xa982('0x19')](_0xa982('0x24'),_0x3c47ef[_0xa982('0x1a')])})[_0xa982('0x1c')](function(_0xecae04){logger[_0xa982('0xd')]('Admin\x20account\x20selected.');return _0xecae04;});}});}else{logger[_0xa982('0xd')](_0xa982('0x25'));return request({'uri':util[_0xa982('0x19')](_0xa982('0x24'),_0x3c47ef['remoteUri'])})[_0xa982('0x1c')](function(_0x1a9bb2){logger[_0xa982('0xd')]('Admin\x20account\x20selected.');return _0x1a9bb2;});}}function getEndUser(_0x304786,_0x2e685e,_0x246e91){logger['info'](_0xa982('0x26'),_0x246e91);return request({'uri':util[_0xa982('0x19')](_0xa982('0x27'),_0x304786[_0xa982('0x1a')]),'qs':{'phone':_0x246e91}})[_0xa982('0x1c')](function(_0x14496a){if(_0x14496a[_0xa982('0x1f')]){logger[_0xa982('0xd')](_0xa982('0x28'));return _[_0xa982('0x21')](_0x14496a,{'phone':_0x246e91});}else{logger['info'](_0xa982('0x29'));return request({'uri':util[_0xa982('0x19')](_0xa982('0x27'),_0x304786[_0xa982('0x1a')]),'method':_0xa982('0x1b'),'body':{'name':_0x2e685e,'phone':_0x246e91}})[_0xa982('0x1c')](function(_0x1db69b){logger['info']('Enduser\x20created.');return _0x1db69b;});}});}function getAuth(_0x102d4f){return util[_0xa982('0x19')]('Basic\x20%s',new Buffer(_0x102d4f[_0xa982('0x2a')]+':X')[_0xa982('0x2b')](_0xa982('0x2c')));}function request(_0x2d732d){logger[_0xa982('0x2d')](_0xa982('0x2e'),JSON[_0xa982('0x2f')](_0x2d732d));return rp(_[_0xa982('0x9')](_0x2d732d,{'method':_0xa982('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x59cfc2,_0x111996){var _0x519e17=[];if(_0x59cfc2&&_0x59cfc2[_0xa982('0x1f')]>0x0){_0x519e17=_[_0xa982('0x31')](_0x59cfc2,_0x111996);}return _0x519e17;}function getCustomFields(_0x51e453,_0x1fd86f){var _0x1deaed=[];var _0x1971af={'custom_fields':[]};if(_0x51e453[_0xa982('0x1f')]>0x0){_[_0xa982('0x32')](_0x51e453,function(_0x2685b1){if(_[_0xa982('0x33')](['string',_0xa982('0x34')],_0x2685b1['type'])&&_0x2685b1[_0xa982('0x35')]&&!_0x2685b1[_0xa982('0x36')]){_0x1971af[_0x2685b1['nameField'][_0xa982('0x37')]()]=_0x2685b1['content'][_0xa982('0x2b')]();}else if(_[_0xa982('0x33')]([_0xa982('0x38'),_0xa982('0x34')],_0x2685b1['type'])&&_0x2685b1['idField']&&_0x2685b1['customField']){_0x1971af[_0xa982('0x16')][_0xa982('0x39')]({'id':_0x2685b1[_0xa982('0x3a')],'value':_0x2685b1[_0xa982('0x3b')][_0xa982('0x2b')]()});}else if(_0x2685b1[_0xa982('0x3c')]==='variable'&&_0x2685b1[_0xa982('0x3d')]&&_0x2685b1[_0xa982('0x3a')]&&_0x2685b1[_0xa982('0x36')]){_0x1fd86f[_0x2685b1['variableName']]&&_0x1971af[_0xa982('0x16')][_0xa982('0x39')]({'id':_0x2685b1[_0xa982('0x3a')],'value':_0x1fd86f[_0x2685b1[_0xa982('0x3d')]][_0xa982('0x2b')]()});}else if(_0x2685b1[_0xa982('0x3c')]===_0xa982('0x3e')&&_0x2685b1[_0xa982('0x3f')]&&_0x2685b1[_0xa982('0x3f')][_0xa982('0x14')]&&_0x2685b1[_0xa982('0x3a')]&&_0x2685b1[_0xa982('0x36')]){_0x1fd86f[_0x2685b1[_0xa982('0x3f')][_0xa982('0x14')][_0xa982('0x37')]()]&&_0x1971af[_0xa982('0x16')][_0xa982('0x39')]({'id':_0x2685b1[_0xa982('0x3a')],'value':_0x1fd86f[_0x2685b1[_0xa982('0x3f')][_0xa982('0x14')][_0xa982('0x37')]()][_0xa982('0x2b')]()});}});}return _0x1971af;}exports['queue']=function(_0x21e0d8,_0x512f5f,_0xc48cdf,_0x3f00d9,_0x11bf45,_0x45ee5f){var _0x571198,_0x5b2f71;_0x45ee5f[_0xa982('0x1a')]=intUtil[_0xa982('0x40')](_0x45ee5f[_0xa982('0x1a')]);_0x45ee5f[_0xa982('0x41')]=intUtil[_0xa982('0x40')](_0x45ee5f[_0xa982('0x41')]);if(_0x11bf45&&_0x11bf45[_0xa982('0x42')]){logger[_0xa982('0xd')](_0xa982('0x43'),'Recording\x20is\x20enabled!');_0x512f5f[_0xa982('0x44')]=util[_0xa982('0x19')](_0xa982('0x45'),_0x45ee5f[_0xa982('0x41')],_0x512f5f[_0xa982('0x46')],md5(_0x512f5f[_0xa982('0x46')]));}else{_0x512f5f[_0xa982('0x44')]='';}headers[_0xa982('0x47')]=getAuth(_0x45ee5f);return getUser(_0x45ee5f,_0x3f00d9[_0xa982('0x48')])['then'](function(_0x244a0c){_0x571198=_0x244a0c;logger[_0xa982('0xd')]('The\x20User\x20ID\x20is:',_0x571198['id']);return getEndUser(_0x45ee5f,_0x512f5f[_0xa982('0x10')],_0x512f5f[_0xa982('0x49')]);})[_0xa982('0x1c')](function(_0x167435){_0x5b2f71=_0x167435;logger[_0xa982('0xd')](_0xa982('0x4a'),_0x5b2f71['id']);return getTicket(_0x45ee5f,_0x571198,_0x5b2f71,_0xc48cdf,_0x512f5f);})[_0xa982('0x1c')](function(_0x382879){if(_0x382879&&_0x382879['id']){logger['info'](_0xa982('0x1d'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x382879['id']);logger['info']('[QUEUE]',_0xa982('0x4b'));emit(util['format'](_0xa982('0x4c'),_0x3f00d9[_0xa982('0x14')]),_0xa982('0x4d'),{'uri':util['format'](_0xa982('0x4e'),_0x45ee5f[_0xa982('0x1a')],_0x382879['id'])});}})[_0xa982('0x4f')](function(_0x3daf18){logger[_0xa982('0x50')](_0xa982('0x43'),JSON[_0xa982('0x2f')](_0x3daf18));});};exports['outbound']=function(_0x4854d3,_0x166b46,_0x55293d,_0x472054,_0x4b657b,_0x3a8ce0,_0x399409){var _0x561949,_0x47418d;_0x3a8ce0[_0xa982('0x1a')]=intUtil[_0xa982('0x40')](_0x3a8ce0[_0xa982('0x1a')]);_0x3a8ce0[_0xa982('0x41')]=intUtil['stripTrailingSlash'](_0x3a8ce0[_0xa982('0x41')]);if(_0x399409&&_0x399409[_0xa982('0x51')]&&_0x399409[_0xa982('0x51')]!==_0xa982('0x52')){logger[_0xa982('0xd')](_0xa982('0x53'),_0xa982('0x54'));_0x166b46[_0xa982('0x44')]=util[_0xa982('0x19')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a8ce0[_0xa982('0x41')],_0x166b46[_0xa982('0x46')],md5(_0x166b46[_0xa982('0x46')]));}headers[_0xa982('0x47')]=getAuth(_0x3a8ce0);return getUser(_0x3a8ce0,_0x472054[_0xa982('0x48')])[_0xa982('0x1c')](function(_0x5e31cd){_0x561949=_0x5e31cd;logger[_0xa982('0xd')](_0xa982('0x55'),_0x561949['id']);return getEndUser(_0x3a8ce0,_0x166b46[_0xa982('0x56')],_0x166b46[_0xa982('0x57')]);})[_0xa982('0x1c')](function(_0x335cf8){_0x47418d=_0x335cf8;logger['info'](_0xa982('0x4a'),_0x47418d['id']);return getTicket(_0x3a8ce0,_0x561949,_0x47418d,_0x55293d,_0x166b46);})[_0xa982('0x1c')](function(_0x24d180){if(_0x24d180&&_0x24d180['id']){logger[_0xa982('0xd')]('Ticket\x20created!');logger[_0xa982('0xd')](_0xa982('0x58'),_0x24d180['id']);logger[_0xa982('0xd')](_0xa982('0x53'),_0xa982('0x4b'));emit(util[_0xa982('0x19')](_0xa982('0x4c'),_0x472054[_0xa982('0x14')]),_0xa982('0x4d'),{'uri':util[_0xa982('0x19')]('%s/helpdesk/tickets/%d',_0x3a8ce0[_0xa982('0x1a')],_0x24d180['id'])});}})[_0xa982('0x4f')](function(_0x21b4b9){logger[_0xa982('0x50')](_0xa982('0x53'),JSON[_0xa982('0x2f')](_0x21b4b9));});};exports[_0xa982('0x59')]=function(_0x2efce6,_0xe56e8d,_0x3e855f,_0xaea0aa,_0x680cb,_0x240359){var _0x4fef95,_0x34a1ed;_0x240359['remoteUri']=intUtil[_0xa982('0x40')](_0x240359[_0xa982('0x1a')]);_0x240359[_0xa982('0x41')]=intUtil[_0xa982('0x40')](_0x240359[_0xa982('0x41')]);if(_0x680cb&&_0x680cb[_0xa982('0x42')]){logger[_0xa982('0xd')]('['+_0xe56e8d[_0xa982('0x5a')][_0xa982('0x5b')]()+']',_0xa982('0x54'));_0xe56e8d[_0xa982('0x44')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x240359[_0xa982('0x41')],_0xe56e8d['uniqueid'],md5(_0xe56e8d[_0xa982('0x46')]));}else{_0xe56e8d[_0xa982('0x44')]='';}headers[_0xa982('0x47')]=getAuth(_0x240359);return getUser(_0x240359,'')[_0xa982('0x1c')](function(_0x1cd465){_0x4fef95=_0x1cd465;logger[_0xa982('0xd')](_0xa982('0x55'),_0x4fef95['id']);return getEndUser(_0x240359,_0xe56e8d[_0xa982('0x10')],_0xe56e8d[_0xa982('0x49')]);})[_0xa982('0x1c')](function(_0x5658bd){_0x34a1ed=_0x5658bd;logger[_0xa982('0xd')](_0xa982('0x4a'),_0x34a1ed['id']);return getTicket(_0x240359,_0x4fef95,_0x34a1ed,_0x3e855f,_0xe56e8d);})['then'](function(_0x28142b){if(_0x28142b){logger[_0xa982('0xd')]('Ticket\x20created!');logger['info'](_0xa982('0x58'),_0x28142b['id']);}})[_0xa982('0x4f')](function(_0x5be088){logger['error']('['+_0xe56e8d[_0xa982('0x5a')][_0xa982('0x5b')]()+']',JSON[_0xa982('0x2f')](_0x5be088));});};
\ No newline at end of file
+var _0xc144=['Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','none','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','lastevent','The\x20User\x20ID\x20is:','toUpperCase','stringify','lodash','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','application/json','info','merge','format','calleridname','calleridnum','getString','Subjects','<br>','name','Fields','custom_fields','mapValues','keyBy','value','%s/api/v2/tickets','POST','then','validateEmail','%s/api/v2/agents','remoteUri','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/api/v2/contacts','Basic\x20%s','apiKey','toString','base64','debug','defaults','GET','map','forEach','string','picklist','nameField','customField','toLowerCase','content','type','push','idField','variable','variableName','Variable','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','Authorization','The\x20Enduser\x20ID\x20is:','Ticket\x20created!'];(function(_0x38b121,_0x561713){var _0x4fe806=function(_0x103045){while(--_0x103045){_0x38b121['push'](_0x38b121['shift']());}};_0x4fe806(++_0x561713);}(_0xc144,0x17b));var _0x4c14=function(_0x2940bf,_0x1a7281){_0x2940bf=_0x2940bf-0x0;var _0x4ca39e=_0xc144[_0x2940bf];return _0x4ca39e;};'use strict';var _=require(_0x4c14('0x0'));var rp=require('request-promise');var md5=require(_0x4c14('0x1'));var util=require(_0x4c14('0x2'));var Redis=require(_0x4c14('0x3'));var intUtil=require(_0x4c14('0x4'));var config=require(_0x4c14('0x5'));var logger=require(_0x4c14('0x6'))('freshdesk');config[_0x4c14('0x7')]=_['defaults'](config[_0x4c14('0x7')],{'host':_0x4c14('0x8'),'port':0x18eb});var io=require(_0x4c14('0x9'))(new Redis(config[_0x4c14('0x7')]));var headers={'Content-Type':_0x4c14('0xa'),'Accept':_0x4c14('0xa')};function emit(_0x162772,_0x5ba35d,_0x4c3469){io['to'](_0x162772)['emit'](_0x5ba35d,_0x4c3469);}function getTicket(_0x27807e,_0x6df13c,_0x1e065a,_0xeb98b2,_0x56aad3){logger[_0x4c14('0xb')]('Creating\x20new\x20ticket...');var _0x3182d8=_[_0x4c14('0xc')]({'responder_id':_0x6df13c['id'],'requester_id':_0x1e065a['id'],'name':util[_0x4c14('0xd')]('Caller\x20-\x20%s',_0x56aad3[_0x4c14('0xe')]),'phone':_0x56aad3[_0x4c14('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x4c14('0x10')](_0xeb98b2[_0x4c14('0x11')],_0x56aad3,'\x20'),'description':intUtil[_0x4c14('0x10')](_0xeb98b2['Descriptions'],_0x56aad3,_0x4c14('0x12')),'tags':getTags(_0xeb98b2['Tags'],_0x4c14('0x13'))},getCustomFields(_0xeb98b2[_0x4c14('0x14')],_0x56aad3));_0x3182d8[_0x4c14('0x15')]=_[_0x4c14('0x16')](_[_0x4c14('0x17')](_0x3182d8[_0x4c14('0x15')],'id'),_0x4c14('0x18'));return request({'uri':util['format'](_0x4c14('0x19'),_0x27807e['remoteUri']),'method':_0x4c14('0x1a'),'body':_0x3182d8})[_0x4c14('0x1b')](function(_0x5cd438){logger[_0x4c14('0xb')]('Ticket\x20created!');return _0x5cd438;});}function getUser(_0x3130de,_0x10898f){if(intUtil[_0x4c14('0x1c')](_0x10898f)){return request({'uri':util[_0x4c14('0xd')](_0x4c14('0x1d'),_0x3130de[_0x4c14('0x1e')]),'qs':{'email':_0x10898f}})[_0x4c14('0x1b')](function(_0x818e5){if(_0x818e5['length']){logger['info']('Agent\x20found!');return _[_0x4c14('0x1f')](_0x818e5,function(_0x1db5d6){return _0x1db5d6[_0x4c14('0x20')][_0x4c14('0x21')]===_0x10898f;});}else{logger['info'](_0x4c14('0x22'));return request({'uri':util['format'](_0x4c14('0x23'),_0x3130de['remoteUri'])})[_0x4c14('0x1b')](function(_0x42c1f9){logger[_0x4c14('0xb')](_0x4c14('0x24'));return _0x42c1f9;});}});}else{logger[_0x4c14('0xb')](_0x4c14('0x25'));return request({'uri':util[_0x4c14('0xd')](_0x4c14('0x23'),_0x3130de['remoteUri'])})[_0x4c14('0x1b')](function(_0x56ccbe){logger['info'](_0x4c14('0x24'));return _0x56ccbe;});}}function getEndUser(_0x1723c3,_0x47e307,_0x32688a){logger[_0x4c14('0xb')](_0x4c14('0x26'),_0x32688a);return request({'uri':util['format']('%s/api/v2/contacts',_0x1723c3[_0x4c14('0x1e')]),'qs':{'phone':_0x32688a}})['then'](function(_0x4d0b60){if(_0x4d0b60[_0x4c14('0x27')]){logger[_0x4c14('0xb')](_0x4c14('0x28'));return _[_0x4c14('0x1f')](_0x4d0b60,{'phone':_0x32688a});}else{logger['info'](_0x4c14('0x29'));return request({'uri':util['format'](_0x4c14('0x2a'),_0x1723c3['remoteUri']),'method':_0x4c14('0x1a'),'body':{'name':_0x47e307,'phone':_0x32688a}})[_0x4c14('0x1b')](function(_0x62fcf7){logger['info']('Enduser\x20created.');return _0x62fcf7;});}});}function getAuth(_0x25418b){return util[_0x4c14('0xd')](_0x4c14('0x2b'),new Buffer(_0x25418b[_0x4c14('0x2c')]+':X')[_0x4c14('0x2d')](_0x4c14('0x2e')));}function request(_0x1e7c26){logger[_0x4c14('0x2f')]('[HTTP]',JSON['stringify'](_0x1e7c26));return rp(_[_0x4c14('0x30')](_0x1e7c26,{'method':_0x4c14('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x6ff8a1,_0x191a12){var _0x15cc41=[];if(_0x6ff8a1&&_0x6ff8a1['length']>0x0){_0x15cc41=_[_0x4c14('0x32')](_0x6ff8a1,_0x191a12);}return _0x15cc41;}function getCustomFields(_0x351e40,_0x2068bb){var _0x8cdd21=[];var _0x573be9={'custom_fields':[]};if(_0x351e40[_0x4c14('0x27')]>0x0){_[_0x4c14('0x33')](_0x351e40,function(_0x1b52f6){if(_['includes']([_0x4c14('0x34'),_0x4c14('0x35')],_0x1b52f6['type'])&&_0x1b52f6[_0x4c14('0x36')]&&!_0x1b52f6[_0x4c14('0x37')]){_0x573be9[_0x1b52f6[_0x4c14('0x36')][_0x4c14('0x38')]()]=_0x1b52f6[_0x4c14('0x39')][_0x4c14('0x2d')]();}else if(_['includes']([_0x4c14('0x34'),_0x4c14('0x35')],_0x1b52f6[_0x4c14('0x3a')])&&_0x1b52f6['idField']&&_0x1b52f6[_0x4c14('0x37')]){_0x573be9[_0x4c14('0x15')][_0x4c14('0x3b')]({'id':_0x1b52f6[_0x4c14('0x3c')],'value':_0x1b52f6[_0x4c14('0x39')][_0x4c14('0x2d')]()});}else if(_0x1b52f6[_0x4c14('0x3a')]===_0x4c14('0x3d')&&_0x1b52f6['variableName']&&_0x1b52f6[_0x4c14('0x3c')]&&_0x1b52f6['customField']){_0x2068bb[_0x1b52f6[_0x4c14('0x3e')]]&&_0x573be9[_0x4c14('0x15')][_0x4c14('0x3b')]({'id':_0x1b52f6[_0x4c14('0x3c')],'value':_0x2068bb[_0x1b52f6['variableName']]['toString']()});}else if(_0x1b52f6[_0x4c14('0x3a')]==='customVariable'&&_0x1b52f6[_0x4c14('0x3f')]&&_0x1b52f6['Variable'][_0x4c14('0x13')]&&_0x1b52f6[_0x4c14('0x3c')]&&_0x1b52f6[_0x4c14('0x37')]){_0x2068bb[_0x1b52f6[_0x4c14('0x3f')][_0x4c14('0x13')][_0x4c14('0x38')]()]&&_0x573be9[_0x4c14('0x15')][_0x4c14('0x3b')]({'id':_0x1b52f6['idField'],'value':_0x2068bb[_0x1b52f6[_0x4c14('0x3f')]['name'][_0x4c14('0x38')]()][_0x4c14('0x2d')]()});}});}return _0x573be9;}exports[_0x4c14('0x40')]=function(_0x5e1346,_0x360ff7,_0x5b7a53,_0x2e72d7,_0x16b7d1,_0x5863a9){var _0x4e0a29,_0x28b608;_0x5863a9['remoteUri']=intUtil['stripTrailingSlash'](_0x5863a9[_0x4c14('0x1e')]);_0x5863a9['serverUrl']=intUtil[_0x4c14('0x41')](_0x5863a9['serverUrl']);if(_0x16b7d1&&_0x16b7d1[_0x4c14('0x42')]){logger[_0x4c14('0xb')](_0x4c14('0x43'),_0x4c14('0x44'));_0x360ff7[_0x4c14('0x45')]=util[_0x4c14('0xd')](_0x4c14('0x46'),_0x5863a9[_0x4c14('0x47')],_0x360ff7[_0x4c14('0x48')],md5(_0x360ff7[_0x4c14('0x48')]));}else{_0x360ff7[_0x4c14('0x45')]='';}headers[_0x4c14('0x49')]=getAuth(_0x5863a9);return getUser(_0x5863a9,_0x2e72d7[_0x4c14('0x21')])[_0x4c14('0x1b')](function(_0x8d0bf0){_0x4e0a29=_0x8d0bf0;logger[_0x4c14('0xb')]('The\x20User\x20ID\x20is:',_0x4e0a29['id']);return getEndUser(_0x5863a9,_0x360ff7[_0x4c14('0xe')],_0x360ff7[_0x4c14('0xf')]);})[_0x4c14('0x1b')](function(_0x54c2ba){_0x28b608=_0x54c2ba;logger[_0x4c14('0xb')](_0x4c14('0x4a'),_0x28b608['id']);return getTicket(_0x5863a9,_0x4e0a29,_0x28b608,_0x5b7a53,_0x360ff7);})[_0x4c14('0x1b')](function(_0x4978b6){if(_0x4978b6&&_0x4978b6['id']){logger[_0x4c14('0xb')](_0x4c14('0x4b'));logger[_0x4c14('0xb')]('The\x20Ticket\x20ID\x20is:',_0x4978b6['id']);logger[_0x4c14('0xb')](_0x4c14('0x43'),_0x4c14('0x4c'));emit(util[_0x4c14('0xd')](_0x4c14('0x4d'),_0x2e72d7[_0x4c14('0x13')]),_0x4c14('0x4e'),{'uri':util[_0x4c14('0xd')](_0x4c14('0x4f'),_0x5863a9[_0x4c14('0x1e')],_0x4978b6['id'])});}})[_0x4c14('0x50')](function(_0x4208fe){logger[_0x4c14('0x51')]('[QUEUE]',JSON['stringify'](_0x4208fe));});};exports[_0x4c14('0x52')]=function(_0x8b1513,_0x326711,_0x420893,_0x48cd73,_0x56b991,_0x5c9473,_0x29ddbb){var _0x5845d4,_0x18bae8;_0x5c9473[_0x4c14('0x1e')]=intUtil[_0x4c14('0x41')](_0x5c9473[_0x4c14('0x1e')]);_0x5c9473['serverUrl']=intUtil[_0x4c14('0x41')](_0x5c9473[_0x4c14('0x47')]);if(_0x29ddbb&&_0x29ddbb['recordingFormat']&&_0x29ddbb['recordingFormat']!==_0x4c14('0x53')){logger[_0x4c14('0xb')]('[OUTBOUND]',_0x4c14('0x44'));_0x326711[_0x4c14('0x45')]=util[_0x4c14('0xd')](_0x4c14('0x46'),_0x5c9473[_0x4c14('0x47')],_0x326711[_0x4c14('0x48')],md5(_0x326711[_0x4c14('0x48')]));}headers[_0x4c14('0x49')]=getAuth(_0x5c9473);return getUser(_0x5c9473,_0x48cd73[_0x4c14('0x21')])['then'](function(_0x2b563a){_0x5845d4=_0x2b563a;logger[_0x4c14('0xb')]('The\x20User\x20ID\x20is:',_0x5845d4['id']);return getEndUser(_0x5c9473,_0x326711['destcalleridname'],_0x326711[_0x4c14('0x54')]);})[_0x4c14('0x1b')](function(_0x9a06fa){_0x18bae8=_0x9a06fa;logger[_0x4c14('0xb')]('The\x20Enduser\x20ID\x20is:',_0x18bae8['id']);return getTicket(_0x5c9473,_0x5845d4,_0x18bae8,_0x420893,_0x326711);})[_0x4c14('0x1b')](function(_0x4711a8){if(_0x4711a8&&_0x4711a8['id']){logger[_0x4c14('0xb')]('Ticket\x20created!');logger[_0x4c14('0xb')](_0x4c14('0x55'),_0x4711a8['id']);logger['info'](_0x4c14('0x56'),_0x4c14('0x4c'));emit(util[_0x4c14('0xd')](_0x4c14('0x4d'),_0x48cd73['name']),_0x4c14('0x4e'),{'uri':util[_0x4c14('0xd')](_0x4c14('0x4f'),_0x5c9473['remoteUri'],_0x4711a8['id'])});}})[_0x4c14('0x50')](function(_0x45cfae){logger['error'](_0x4c14('0x56'),JSON['stringify'](_0x45cfae));});};exports['unmanaged']=function(_0x434d8c,_0x3eec8d,_0x1f192e,_0x4c77e3,_0xc0f25,_0x35c33c){var _0x3338aa,_0x58f0b6;_0x35c33c[_0x4c14('0x1e')]=intUtil[_0x4c14('0x41')](_0x35c33c[_0x4c14('0x1e')]);_0x35c33c[_0x4c14('0x47')]=intUtil[_0x4c14('0x41')](_0x35c33c[_0x4c14('0x47')]);if(_0xc0f25&&_0xc0f25[_0x4c14('0x42')]){logger[_0x4c14('0xb')]('['+_0x3eec8d[_0x4c14('0x57')]['toUpperCase']()+']',_0x4c14('0x44'));_0x3eec8d['recordingURL']=util['format'](_0x4c14('0x46'),_0x35c33c['serverUrl'],_0x3eec8d[_0x4c14('0x48')],md5(_0x3eec8d[_0x4c14('0x48')]));}else{_0x3eec8d[_0x4c14('0x45')]='';}headers[_0x4c14('0x49')]=getAuth(_0x35c33c);return getUser(_0x35c33c,'')[_0x4c14('0x1b')](function(_0x505c43){_0x3338aa=_0x505c43;logger[_0x4c14('0xb')](_0x4c14('0x58'),_0x3338aa['id']);return getEndUser(_0x35c33c,_0x3eec8d['calleridname'],_0x3eec8d[_0x4c14('0xf')]);})[_0x4c14('0x1b')](function(_0xa471d0){_0x58f0b6=_0xa471d0;logger[_0x4c14('0xb')](_0x4c14('0x4a'),_0x58f0b6['id']);return getTicket(_0x35c33c,_0x3338aa,_0x58f0b6,_0x1f192e,_0x3eec8d);})[_0x4c14('0x1b')](function(_0x1b53b3){if(_0x1b53b3){logger[_0x4c14('0xb')](_0x4c14('0x4b'));logger[_0x4c14('0xb')]('The\x20Ticket\x20ID\x20is:',_0x1b53b3['id']);}})['catch'](function(_0x3439ae){logger[_0x4c14('0x51')]('['+_0x3eec8d['lastevent'][_0x4c14('0x59')]()+']',JSON[_0x4c14('0x5a')](_0x3439ae));});};
\ No newline at end of file