Built motion from commit da24aabd.|2.6.20
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index 62b362c..eb3d4de 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xb73e=['name','stripTrailingSlash','serverUrl','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridnum','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/helpdesk/tickets/%d','unmanaged','monitor_format','lastevent','toUpperCase','Recording\x20is\x20enabled!','md5','util','ioredis','./util','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','<br>','Fields','custom_fields','keyBy','value','%s/api/v2/tickets','remoteUri','POST','then','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','apiKey','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','push','idField','variableName','customVariable','Variable'];(function(_0xa1e3e3,_0x29fe0e){var _0xc980e9=function(_0x1f5adc){while(--_0x1f5adc){_0xa1e3e3['push'](_0xa1e3e3['shift']());}};_0xc980e9(++_0x29fe0e);}(_0xb73e,0x182));var _0xeb73=function(_0x19f0b2,_0x29eab4){_0x19f0b2=_0x19f0b2-0x0;var _0x16b56f=_0xb73e[_0x19f0b2];return _0x16b56f;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0xeb73('0x0'));var util=require(_0xeb73('0x1'));var Redis=require(_0xeb73('0x2'));var intUtil=require(_0xeb73('0x3'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xeb73('0x4'));config[_0xeb73('0x5')]=_[_0xeb73('0x6')](config[_0xeb73('0x5')],{'host':_0xeb73('0x7'),'port':0x18eb});var io=require(_0xeb73('0x8'))(new Redis(config[_0xeb73('0x5')]));var headers={'Content-Type':_0xeb73('0x9'),'Accept':_0xeb73('0x9')};function emit(_0x39a92a,_0x1cae16,_0x521a9b){io['to'](_0x39a92a)['emit'](_0x1cae16,_0x521a9b);}function getTicket(_0x10a8a5,_0x3954fb,_0x3a03a6,_0x4b2bc8,_0x57dc18){logger['info'](_0xeb73('0xa'));var _0x9fe9f6=_[_0xeb73('0xb')]({'responder_id':_0x3954fb['id'],'requester_id':_0x3a03a6['id'],'name':util[_0xeb73('0xc')](_0xeb73('0xd'),_0x57dc18[_0xeb73('0xe')]),'phone':_0x57dc18[_0xeb73('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xeb73('0x10')](_0x4b2bc8['Subjects'],_0x57dc18,'\x20'),'description':intUtil[_0xeb73('0x10')](_0x4b2bc8['Descriptions'],_0x57dc18,_0xeb73('0x11')),'tags':getTags(_0x4b2bc8['Tags'],'name')},getCustomFields(_0x4b2bc8[_0xeb73('0x12')],_0x57dc18));_0x9fe9f6[_0xeb73('0x13')]=_['mapValues'](_[_0xeb73('0x14')](_0x9fe9f6[_0xeb73('0x13')],'id'),_0xeb73('0x15'));return request({'uri':util[_0xeb73('0xc')](_0xeb73('0x16'),_0x10a8a5[_0xeb73('0x17')]),'method':_0xeb73('0x18'),'body':_0x9fe9f6})[_0xeb73('0x19')](function(_0x500ed9){logger[_0xeb73('0x1a')](_0xeb73('0x1b'));return _0x500ed9;});}function getUser(_0x1acd67,_0x1d648f){if(intUtil[_0xeb73('0x1c')](_0x1d648f)){return request({'uri':util[_0xeb73('0xc')](_0xeb73('0x1d'),_0x1acd67['remoteUri']),'qs':{'email':_0x1d648f}})[_0xeb73('0x19')](function(_0x1d8669){if(_0x1d8669['length']){logger['info']('Agent\x20found!');return _[_0xeb73('0x1e')](_0x1d8669,function(_0x3c0042){return _0x3c0042[_0xeb73('0x1f')][_0xeb73('0x20')]===_0x1d648f;});}else{logger[_0xeb73('0x1a')](_0xeb73('0x21'));return request({'uri':util[_0xeb73('0xc')](_0xeb73('0x22'),_0x1acd67['remoteUri'])})[_0xeb73('0x19')](function(_0x4a29cd){logger[_0xeb73('0x1a')](_0xeb73('0x23'));return _0x4a29cd;});}});}else{logger['info'](_0xeb73('0x24'));return request({'uri':util[_0xeb73('0xc')](_0xeb73('0x22'),_0x1acd67[_0xeb73('0x17')])})['then'](function(_0x59b82c){logger[_0xeb73('0x1a')](_0xeb73('0x23'));return _0x59b82c;});}}function getEndUser(_0x39eda0,_0x1a9c19,_0x12c2d5){logger['info']('Searching\x20enduser\x20with\x20phone',_0x12c2d5);return request({'uri':util[_0xeb73('0xc')](_0xeb73('0x25'),_0x39eda0[_0xeb73('0x17')]),'qs':{'phone':_0x12c2d5}})['then'](function(_0x3465ca){if(_0x3465ca[_0xeb73('0x26')]){logger['info'](_0xeb73('0x27'));return _[_0xeb73('0x1e')](_0x3465ca,{'phone':_0x12c2d5});}else{logger['info'](_0xeb73('0x28'));return request({'uri':util[_0xeb73('0xc')](_0xeb73('0x25'),_0x39eda0['remoteUri']),'method':'POST','body':{'name':_0x1a9c19,'phone':_0x12c2d5}})[_0xeb73('0x19')](function(_0x124c18){logger[_0xeb73('0x1a')](_0xeb73('0x29'));return _0x124c18;});}});}function getAuth(_0x3ead77){return util['format']('Basic\x20%s',new Buffer(_0x3ead77[_0xeb73('0x2a')]+':X')[_0xeb73('0x2b')](_0xeb73('0x2c')));}function request(_0x2e57ac){logger[_0xeb73('0x2d')](_0xeb73('0x2e'),JSON[_0xeb73('0x2f')](_0x2e57ac));return rp(_['defaults'](_0x2e57ac,{'method':_0xeb73('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x15e069,_0x4653c2){var _0x5b1928=[];if(_0x15e069&&_0x15e069['length']>0x0){_0x5b1928=_[_0xeb73('0x31')](_0x15e069,_0x4653c2);}return _0x5b1928;}function getCustomFields(_0x1c2b89,_0x3b7be6){var _0x44f869=[];var _0x3ea56e={'custom_fields':[]};if(_0x1c2b89[_0xeb73('0x26')]>0x0){_[_0xeb73('0x32')](_0x1c2b89,function(_0x4a0c9b){if(_[_0xeb73('0x33')]([_0xeb73('0x34'),_0xeb73('0x35')],_0x4a0c9b[_0xeb73('0x36')])&&_0x4a0c9b[_0xeb73('0x37')]&&!_0x4a0c9b[_0xeb73('0x38')]){_0x3ea56e[_0x4a0c9b[_0xeb73('0x37')][_0xeb73('0x39')]()]=_0x4a0c9b[_0xeb73('0x3a')][_0xeb73('0x2b')]();}else if(_[_0xeb73('0x33')]([_0xeb73('0x34'),_0xeb73('0x35')],_0x4a0c9b['type'])&&_0x4a0c9b['idField']&&_0x4a0c9b[_0xeb73('0x38')]){_0x3ea56e[_0xeb73('0x13')][_0xeb73('0x3b')]({'id':_0x4a0c9b[_0xeb73('0x3c')],'value':_0x4a0c9b[_0xeb73('0x3a')][_0xeb73('0x2b')]()});}else if(_0x4a0c9b['type']==='variable'&&_0x4a0c9b[_0xeb73('0x3d')]&&_0x4a0c9b[_0xeb73('0x3c')]&&_0x4a0c9b[_0xeb73('0x38')]){_0x3b7be6[_0x4a0c9b[_0xeb73('0x3d')]]&&_0x3ea56e[_0xeb73('0x13')][_0xeb73('0x3b')]({'id':_0x4a0c9b[_0xeb73('0x3c')],'value':_0x3b7be6[_0x4a0c9b[_0xeb73('0x3d')]][_0xeb73('0x2b')]()});}else if(_0x4a0c9b['type']===_0xeb73('0x3e')&&_0x4a0c9b[_0xeb73('0x3f')]&&_0x4a0c9b['Variable']['name']&&_0x4a0c9b['idField']&&_0x4a0c9b[_0xeb73('0x38')]){_0x3b7be6[_0x4a0c9b['Variable'][_0xeb73('0x40')][_0xeb73('0x39')]()]&&_0x3ea56e['custom_fields'][_0xeb73('0x3b')]({'id':_0x4a0c9b[_0xeb73('0x3c')],'value':_0x3b7be6[_0x4a0c9b[_0xeb73('0x3f')][_0xeb73('0x40')][_0xeb73('0x39')]()][_0xeb73('0x2b')]()});}});}return _0x3ea56e;}exports['queue']=function(_0x506bcb,_0x44fc27,_0x1b95c4,_0x11a09a,_0x185ccf,_0x5846dd){var _0x17f0b3,_0x16f665;_0x5846dd[_0xeb73('0x17')]=intUtil[_0xeb73('0x41')](_0x5846dd[_0xeb73('0x17')]);_0x5846dd[_0xeb73('0x42')]=intUtil[_0xeb73('0x41')](_0x5846dd['serverUrl']);if(_0x185ccf&&_0x185ccf['monitor_format']){logger[_0xeb73('0x1a')](_0xeb73('0x43'),'Recording\x20is\x20enabled!');_0x44fc27[_0xeb73('0x44')]=util[_0xeb73('0xc')](_0xeb73('0x45'),_0x5846dd['serverUrl'],_0x44fc27[_0xeb73('0x46')],md5(_0x44fc27[_0xeb73('0x46')]));}else{_0x44fc27[_0xeb73('0x44')]='';}headers[_0xeb73('0x47')]=getAuth(_0x5846dd);return getUser(_0x5846dd,_0x11a09a[_0xeb73('0x20')])[_0xeb73('0x19')](function(_0xc95102){_0x17f0b3=_0xc95102;logger['info'](_0xeb73('0x48'),_0x17f0b3['id']);return getEndUser(_0x5846dd,_0x44fc27[_0xeb73('0xe')],_0x44fc27[_0xeb73('0xf')]);})[_0xeb73('0x19')](function(_0x17c6d2){_0x16f665=_0x17c6d2;logger[_0xeb73('0x1a')](_0xeb73('0x49'),_0x16f665['id']);return getTicket(_0x5846dd,_0x17f0b3,_0x16f665,_0x1b95c4,_0x44fc27);})['then'](function(_0x478f5a){if(_0x478f5a&&_0x478f5a['id']){logger[_0xeb73('0x1a')]('Ticket\x20created!');logger[_0xeb73('0x1a')](_0xeb73('0x4a'),_0x478f5a['id']);logger['info'](_0xeb73('0x43'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x11a09a[_0xeb73('0x40')]),'trigger:browser:url',{'uri':util['format']('%s/helpdesk/tickets/%d',_0x5846dd[_0xeb73('0x17')],_0x478f5a['id'])});}})[_0xeb73('0x4b')](function(_0x171f67){logger[_0xeb73('0x4c')](_0xeb73('0x43'),JSON[_0xeb73('0x2f')](_0x171f67));});};exports[_0xeb73('0x4d')]=function(_0x129ce2,_0x5268ca,_0x162923,_0x1b4870,_0x4f5e44,_0xfbb342,_0x415bc3){var _0x585065,_0x272bdd;_0xfbb342[_0xeb73('0x17')]=intUtil[_0xeb73('0x41')](_0xfbb342[_0xeb73('0x17')]);_0xfbb342[_0xeb73('0x42')]=intUtil[_0xeb73('0x41')](_0xfbb342['serverUrl']);if(_0x415bc3&&_0x415bc3[_0xeb73('0x4e')]&&_0x415bc3[_0xeb73('0x4e')]!==_0xeb73('0x4f')){logger['info'](_0xeb73('0x50'),'Recording\x20is\x20enabled!');_0x5268ca[_0xeb73('0x44')]=util[_0xeb73('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xfbb342['serverUrl'],_0x5268ca['uniqueid'],md5(_0x5268ca[_0xeb73('0x46')]));}headers[_0xeb73('0x47')]=getAuth(_0xfbb342);return getUser(_0xfbb342,_0x1b4870[_0xeb73('0x20')])[_0xeb73('0x19')](function(_0x2dbb04){_0x585065=_0x2dbb04;logger[_0xeb73('0x1a')]('The\x20User\x20ID\x20is:',_0x585065['id']);return getEndUser(_0xfbb342,_0x5268ca['destcalleridname'],_0x5268ca[_0xeb73('0x51')]);})['then'](function(_0x46d711){_0x272bdd=_0x46d711;logger[_0xeb73('0x1a')](_0xeb73('0x49'),_0x272bdd['id']);return getTicket(_0xfbb342,_0x585065,_0x272bdd,_0x162923,_0x5268ca);})[_0xeb73('0x19')](function(_0x5412fe){if(_0x5412fe&&_0x5412fe['id']){logger['info'](_0xeb73('0x1b'));logger[_0xeb73('0x1a')](_0xeb73('0x4a'),_0x5412fe['id']);logger['info']('[OUTBOUND]',_0xeb73('0x52'));emit(util[_0xeb73('0xc')]('user:%s',_0x1b4870[_0xeb73('0x40')]),_0xeb73('0x53'),{'uri':util[_0xeb73('0xc')](_0xeb73('0x54'),_0xfbb342[_0xeb73('0x17')],_0x5412fe['id'])});}})[_0xeb73('0x4b')](function(_0xc0b94a){logger[_0xeb73('0x4c')](_0xeb73('0x50'),JSON['stringify'](_0xc0b94a));});};exports[_0xeb73('0x55')]=function(_0x46f520,_0x5068a4,_0x10895b,_0x282e9a,_0x5d1cb7,_0x208c45){var _0xaf9ef2,_0x94858f;_0x208c45[_0xeb73('0x17')]=intUtil[_0xeb73('0x41')](_0x208c45['remoteUri']);_0x208c45[_0xeb73('0x42')]=intUtil[_0xeb73('0x41')](_0x208c45[_0xeb73('0x42')]);if(_0x5d1cb7&&_0x5d1cb7[_0xeb73('0x56')]){logger[_0xeb73('0x1a')]('['+_0x5068a4[_0xeb73('0x57')][_0xeb73('0x58')]()+']',_0xeb73('0x59'));_0x5068a4[_0xeb73('0x44')]=util['format'](_0xeb73('0x45'),_0x208c45[_0xeb73('0x42')],_0x5068a4[_0xeb73('0x46')],md5(_0x5068a4[_0xeb73('0x46')]));}else{_0x5068a4[_0xeb73('0x44')]='';}headers[_0xeb73('0x47')]=getAuth(_0x208c45);return getUser(_0x208c45,'')[_0xeb73('0x19')](function(_0x331332){_0xaf9ef2=_0x331332;logger[_0xeb73('0x1a')](_0xeb73('0x48'),_0xaf9ef2['id']);return getEndUser(_0x208c45,_0x5068a4[_0xeb73('0xe')],_0x5068a4[_0xeb73('0xf')]);})[_0xeb73('0x19')](function(_0x331137){_0x94858f=_0x331137;logger[_0xeb73('0x1a')](_0xeb73('0x49'),_0x94858f['id']);return getTicket(_0x208c45,_0xaf9ef2,_0x94858f,_0x10895b,_0x5068a4);})[_0xeb73('0x19')](function(_0x231dbb){if(_0x231dbb){logger[_0xeb73('0x1a')](_0xeb73('0x1b'));logger['info'](_0xeb73('0x4a'),_0x231dbb['id']);}})['catch'](function(_0x9ee7c9){logger[_0xeb73('0x4c')]('['+_0x5068a4[_0xeb73('0x57')][_0xeb73('0x58')]()+']',JSON['stringify'](_0x9ee7c9));});};
\ No newline at end of file
+var _0xc144=['Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','none','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','lastevent','The\x20User\x20ID\x20is:','toUpperCase','stringify','lodash','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','application/json','info','merge','format','calleridname','calleridnum','getString','Subjects','<br>','name','Fields','custom_fields','mapValues','keyBy','value','%s/api/v2/tickets','POST','then','validateEmail','%s/api/v2/agents','remoteUri','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/api/v2/contacts','Basic\x20%s','apiKey','toString','base64','debug','defaults','GET','map','forEach','string','picklist','nameField','customField','toLowerCase','content','type','push','idField','variable','variableName','Variable','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','Authorization','The\x20Enduser\x20ID\x20is:','Ticket\x20created!'];(function(_0x38b121,_0x561713){var _0x4fe806=function(_0x103045){while(--_0x103045){_0x38b121['push'](_0x38b121['shift']());}};_0x4fe806(++_0x561713);}(_0xc144,0x17b));var _0x4c14=function(_0x2940bf,_0x1a7281){_0x2940bf=_0x2940bf-0x0;var _0x4ca39e=_0xc144[_0x2940bf];return _0x4ca39e;};'use strict';var _=require(_0x4c14('0x0'));var rp=require('request-promise');var md5=require(_0x4c14('0x1'));var util=require(_0x4c14('0x2'));var Redis=require(_0x4c14('0x3'));var intUtil=require(_0x4c14('0x4'));var config=require(_0x4c14('0x5'));var logger=require(_0x4c14('0x6'))('freshdesk');config[_0x4c14('0x7')]=_['defaults'](config[_0x4c14('0x7')],{'host':_0x4c14('0x8'),'port':0x18eb});var io=require(_0x4c14('0x9'))(new Redis(config[_0x4c14('0x7')]));var headers={'Content-Type':_0x4c14('0xa'),'Accept':_0x4c14('0xa')};function emit(_0x162772,_0x5ba35d,_0x4c3469){io['to'](_0x162772)['emit'](_0x5ba35d,_0x4c3469);}function getTicket(_0x27807e,_0x6df13c,_0x1e065a,_0xeb98b2,_0x56aad3){logger[_0x4c14('0xb')]('Creating\x20new\x20ticket...');var _0x3182d8=_[_0x4c14('0xc')]({'responder_id':_0x6df13c['id'],'requester_id':_0x1e065a['id'],'name':util[_0x4c14('0xd')]('Caller\x20-\x20%s',_0x56aad3[_0x4c14('0xe')]),'phone':_0x56aad3[_0x4c14('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x4c14('0x10')](_0xeb98b2[_0x4c14('0x11')],_0x56aad3,'\x20'),'description':intUtil[_0x4c14('0x10')](_0xeb98b2['Descriptions'],_0x56aad3,_0x4c14('0x12')),'tags':getTags(_0xeb98b2['Tags'],_0x4c14('0x13'))},getCustomFields(_0xeb98b2[_0x4c14('0x14')],_0x56aad3));_0x3182d8[_0x4c14('0x15')]=_[_0x4c14('0x16')](_[_0x4c14('0x17')](_0x3182d8[_0x4c14('0x15')],'id'),_0x4c14('0x18'));return request({'uri':util['format'](_0x4c14('0x19'),_0x27807e['remoteUri']),'method':_0x4c14('0x1a'),'body':_0x3182d8})[_0x4c14('0x1b')](function(_0x5cd438){logger[_0x4c14('0xb')]('Ticket\x20created!');return _0x5cd438;});}function getUser(_0x3130de,_0x10898f){if(intUtil[_0x4c14('0x1c')](_0x10898f)){return request({'uri':util[_0x4c14('0xd')](_0x4c14('0x1d'),_0x3130de[_0x4c14('0x1e')]),'qs':{'email':_0x10898f}})[_0x4c14('0x1b')](function(_0x818e5){if(_0x818e5['length']){logger['info']('Agent\x20found!');return _[_0x4c14('0x1f')](_0x818e5,function(_0x1db5d6){return _0x1db5d6[_0x4c14('0x20')][_0x4c14('0x21')]===_0x10898f;});}else{logger['info'](_0x4c14('0x22'));return request({'uri':util['format'](_0x4c14('0x23'),_0x3130de['remoteUri'])})[_0x4c14('0x1b')](function(_0x42c1f9){logger[_0x4c14('0xb')](_0x4c14('0x24'));return _0x42c1f9;});}});}else{logger[_0x4c14('0xb')](_0x4c14('0x25'));return request({'uri':util[_0x4c14('0xd')](_0x4c14('0x23'),_0x3130de['remoteUri'])})[_0x4c14('0x1b')](function(_0x56ccbe){logger['info'](_0x4c14('0x24'));return _0x56ccbe;});}}function getEndUser(_0x1723c3,_0x47e307,_0x32688a){logger[_0x4c14('0xb')](_0x4c14('0x26'),_0x32688a);return request({'uri':util['format']('%s/api/v2/contacts',_0x1723c3[_0x4c14('0x1e')]),'qs':{'phone':_0x32688a}})['then'](function(_0x4d0b60){if(_0x4d0b60[_0x4c14('0x27')]){logger[_0x4c14('0xb')](_0x4c14('0x28'));return _[_0x4c14('0x1f')](_0x4d0b60,{'phone':_0x32688a});}else{logger['info'](_0x4c14('0x29'));return request({'uri':util['format'](_0x4c14('0x2a'),_0x1723c3['remoteUri']),'method':_0x4c14('0x1a'),'body':{'name':_0x47e307,'phone':_0x32688a}})[_0x4c14('0x1b')](function(_0x62fcf7){logger['info']('Enduser\x20created.');return _0x62fcf7;});}});}function getAuth(_0x25418b){return util[_0x4c14('0xd')](_0x4c14('0x2b'),new Buffer(_0x25418b[_0x4c14('0x2c')]+':X')[_0x4c14('0x2d')](_0x4c14('0x2e')));}function request(_0x1e7c26){logger[_0x4c14('0x2f')]('[HTTP]',JSON['stringify'](_0x1e7c26));return rp(_[_0x4c14('0x30')](_0x1e7c26,{'method':_0x4c14('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x6ff8a1,_0x191a12){var _0x15cc41=[];if(_0x6ff8a1&&_0x6ff8a1['length']>0x0){_0x15cc41=_[_0x4c14('0x32')](_0x6ff8a1,_0x191a12);}return _0x15cc41;}function getCustomFields(_0x351e40,_0x2068bb){var _0x8cdd21=[];var _0x573be9={'custom_fields':[]};if(_0x351e40[_0x4c14('0x27')]>0x0){_[_0x4c14('0x33')](_0x351e40,function(_0x1b52f6){if(_['includes']([_0x4c14('0x34'),_0x4c14('0x35')],_0x1b52f6['type'])&&_0x1b52f6[_0x4c14('0x36')]&&!_0x1b52f6[_0x4c14('0x37')]){_0x573be9[_0x1b52f6[_0x4c14('0x36')][_0x4c14('0x38')]()]=_0x1b52f6[_0x4c14('0x39')][_0x4c14('0x2d')]();}else if(_['includes']([_0x4c14('0x34'),_0x4c14('0x35')],_0x1b52f6[_0x4c14('0x3a')])&&_0x1b52f6['idField']&&_0x1b52f6[_0x4c14('0x37')]){_0x573be9[_0x4c14('0x15')][_0x4c14('0x3b')]({'id':_0x1b52f6[_0x4c14('0x3c')],'value':_0x1b52f6[_0x4c14('0x39')][_0x4c14('0x2d')]()});}else if(_0x1b52f6[_0x4c14('0x3a')]===_0x4c14('0x3d')&&_0x1b52f6['variableName']&&_0x1b52f6[_0x4c14('0x3c')]&&_0x1b52f6['customField']){_0x2068bb[_0x1b52f6[_0x4c14('0x3e')]]&&_0x573be9[_0x4c14('0x15')][_0x4c14('0x3b')]({'id':_0x1b52f6[_0x4c14('0x3c')],'value':_0x2068bb[_0x1b52f6['variableName']]['toString']()});}else if(_0x1b52f6[_0x4c14('0x3a')]==='customVariable'&&_0x1b52f6[_0x4c14('0x3f')]&&_0x1b52f6['Variable'][_0x4c14('0x13')]&&_0x1b52f6[_0x4c14('0x3c')]&&_0x1b52f6[_0x4c14('0x37')]){_0x2068bb[_0x1b52f6[_0x4c14('0x3f')][_0x4c14('0x13')][_0x4c14('0x38')]()]&&_0x573be9[_0x4c14('0x15')][_0x4c14('0x3b')]({'id':_0x1b52f6['idField'],'value':_0x2068bb[_0x1b52f6[_0x4c14('0x3f')]['name'][_0x4c14('0x38')]()][_0x4c14('0x2d')]()});}});}return _0x573be9;}exports[_0x4c14('0x40')]=function(_0x5e1346,_0x360ff7,_0x5b7a53,_0x2e72d7,_0x16b7d1,_0x5863a9){var _0x4e0a29,_0x28b608;_0x5863a9['remoteUri']=intUtil['stripTrailingSlash'](_0x5863a9[_0x4c14('0x1e')]);_0x5863a9['serverUrl']=intUtil[_0x4c14('0x41')](_0x5863a9['serverUrl']);if(_0x16b7d1&&_0x16b7d1[_0x4c14('0x42')]){logger[_0x4c14('0xb')](_0x4c14('0x43'),_0x4c14('0x44'));_0x360ff7[_0x4c14('0x45')]=util[_0x4c14('0xd')](_0x4c14('0x46'),_0x5863a9[_0x4c14('0x47')],_0x360ff7[_0x4c14('0x48')],md5(_0x360ff7[_0x4c14('0x48')]));}else{_0x360ff7[_0x4c14('0x45')]='';}headers[_0x4c14('0x49')]=getAuth(_0x5863a9);return getUser(_0x5863a9,_0x2e72d7[_0x4c14('0x21')])[_0x4c14('0x1b')](function(_0x8d0bf0){_0x4e0a29=_0x8d0bf0;logger[_0x4c14('0xb')]('The\x20User\x20ID\x20is:',_0x4e0a29['id']);return getEndUser(_0x5863a9,_0x360ff7[_0x4c14('0xe')],_0x360ff7[_0x4c14('0xf')]);})[_0x4c14('0x1b')](function(_0x54c2ba){_0x28b608=_0x54c2ba;logger[_0x4c14('0xb')](_0x4c14('0x4a'),_0x28b608['id']);return getTicket(_0x5863a9,_0x4e0a29,_0x28b608,_0x5b7a53,_0x360ff7);})[_0x4c14('0x1b')](function(_0x4978b6){if(_0x4978b6&&_0x4978b6['id']){logger[_0x4c14('0xb')](_0x4c14('0x4b'));logger[_0x4c14('0xb')]('The\x20Ticket\x20ID\x20is:',_0x4978b6['id']);logger[_0x4c14('0xb')](_0x4c14('0x43'),_0x4c14('0x4c'));emit(util[_0x4c14('0xd')](_0x4c14('0x4d'),_0x2e72d7[_0x4c14('0x13')]),_0x4c14('0x4e'),{'uri':util[_0x4c14('0xd')](_0x4c14('0x4f'),_0x5863a9[_0x4c14('0x1e')],_0x4978b6['id'])});}})[_0x4c14('0x50')](function(_0x4208fe){logger[_0x4c14('0x51')]('[QUEUE]',JSON['stringify'](_0x4208fe));});};exports[_0x4c14('0x52')]=function(_0x8b1513,_0x326711,_0x420893,_0x48cd73,_0x56b991,_0x5c9473,_0x29ddbb){var _0x5845d4,_0x18bae8;_0x5c9473[_0x4c14('0x1e')]=intUtil[_0x4c14('0x41')](_0x5c9473[_0x4c14('0x1e')]);_0x5c9473['serverUrl']=intUtil[_0x4c14('0x41')](_0x5c9473[_0x4c14('0x47')]);if(_0x29ddbb&&_0x29ddbb['recordingFormat']&&_0x29ddbb['recordingFormat']!==_0x4c14('0x53')){logger[_0x4c14('0xb')]('[OUTBOUND]',_0x4c14('0x44'));_0x326711[_0x4c14('0x45')]=util[_0x4c14('0xd')](_0x4c14('0x46'),_0x5c9473[_0x4c14('0x47')],_0x326711[_0x4c14('0x48')],md5(_0x326711[_0x4c14('0x48')]));}headers[_0x4c14('0x49')]=getAuth(_0x5c9473);return getUser(_0x5c9473,_0x48cd73[_0x4c14('0x21')])['then'](function(_0x2b563a){_0x5845d4=_0x2b563a;logger[_0x4c14('0xb')]('The\x20User\x20ID\x20is:',_0x5845d4['id']);return getEndUser(_0x5c9473,_0x326711['destcalleridname'],_0x326711[_0x4c14('0x54')]);})[_0x4c14('0x1b')](function(_0x9a06fa){_0x18bae8=_0x9a06fa;logger[_0x4c14('0xb')]('The\x20Enduser\x20ID\x20is:',_0x18bae8['id']);return getTicket(_0x5c9473,_0x5845d4,_0x18bae8,_0x420893,_0x326711);})[_0x4c14('0x1b')](function(_0x4711a8){if(_0x4711a8&&_0x4711a8['id']){logger[_0x4c14('0xb')]('Ticket\x20created!');logger[_0x4c14('0xb')](_0x4c14('0x55'),_0x4711a8['id']);logger['info'](_0x4c14('0x56'),_0x4c14('0x4c'));emit(util[_0x4c14('0xd')](_0x4c14('0x4d'),_0x48cd73['name']),_0x4c14('0x4e'),{'uri':util[_0x4c14('0xd')](_0x4c14('0x4f'),_0x5c9473['remoteUri'],_0x4711a8['id'])});}})[_0x4c14('0x50')](function(_0x45cfae){logger['error'](_0x4c14('0x56'),JSON['stringify'](_0x45cfae));});};exports['unmanaged']=function(_0x434d8c,_0x3eec8d,_0x1f192e,_0x4c77e3,_0xc0f25,_0x35c33c){var _0x3338aa,_0x58f0b6;_0x35c33c[_0x4c14('0x1e')]=intUtil[_0x4c14('0x41')](_0x35c33c[_0x4c14('0x1e')]);_0x35c33c[_0x4c14('0x47')]=intUtil[_0x4c14('0x41')](_0x35c33c[_0x4c14('0x47')]);if(_0xc0f25&&_0xc0f25[_0x4c14('0x42')]){logger[_0x4c14('0xb')]('['+_0x3eec8d[_0x4c14('0x57')]['toUpperCase']()+']',_0x4c14('0x44'));_0x3eec8d['recordingURL']=util['format'](_0x4c14('0x46'),_0x35c33c['serverUrl'],_0x3eec8d[_0x4c14('0x48')],md5(_0x3eec8d[_0x4c14('0x48')]));}else{_0x3eec8d[_0x4c14('0x45')]='';}headers[_0x4c14('0x49')]=getAuth(_0x35c33c);return getUser(_0x35c33c,'')[_0x4c14('0x1b')](function(_0x505c43){_0x3338aa=_0x505c43;logger[_0x4c14('0xb')](_0x4c14('0x58'),_0x3338aa['id']);return getEndUser(_0x35c33c,_0x3eec8d['calleridname'],_0x3eec8d[_0x4c14('0xf')]);})[_0x4c14('0x1b')](function(_0xa471d0){_0x58f0b6=_0xa471d0;logger[_0x4c14('0xb')](_0x4c14('0x4a'),_0x58f0b6['id']);return getTicket(_0x35c33c,_0x3338aa,_0x58f0b6,_0x1f192e,_0x3eec8d);})[_0x4c14('0x1b')](function(_0x1b53b3){if(_0x1b53b3){logger[_0x4c14('0xb')](_0x4c14('0x4b'));logger[_0x4c14('0xb')]('The\x20Ticket\x20ID\x20is:',_0x1b53b3['id']);}})['catch'](function(_0x3439ae){logger[_0x4c14('0x51')]('['+_0x3eec8d['lastevent'][_0x4c14('0x59')]()+']',JSON[_0x4c14('0x5a')](_0x3439ae));});};
\ No newline at end of file