Built motion from commit da24aabd.|2.6.20
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index a7db8df..eb3d4de 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x38fe=['uniqueid','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','[QUEUE]','recordingFormat','none','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','destcalleridname','destcalleridnum','[OUTBOUND]','unmanaged','lastevent','The\x20User\x20ID\x20is:','toUpperCase','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','socket.io-emitter','application/json','emit','Creating\x20new\x20ticket...','format','Caller\x20-\x20%s','calleridname','getString','Subjects','Descriptions','Tags','name','Fields','custom_fields','mapValues','keyBy','remoteUri','then','info','Ticket\x20created!','validateEmail','length','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','apiKey','base64','[HTTP]','stringify','defaults','GET','map','forEach','includes','picklist','type','nameField','customField','toLowerCase','toString','string','push','idField','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','recordingURL'];(function(_0x4e676e,_0x2a7c6d){var _0x336a3c=function(_0x4767c4){while(--_0x4767c4){_0x4e676e['push'](_0x4e676e['shift']());}};_0x336a3c(++_0x2a7c6d);}(_0x38fe,0xd1));var _0xe38f=function(_0x3236b0,_0x4d219a){_0x3236b0=_0x3236b0-0x0;var _0x57d608=_0x38fe[_0x3236b0];return _0x57d608;};'use strict';var _=require(_0xe38f('0x0'));var rp=require(_0xe38f('0x1'));var md5=require(_0xe38f('0x2'));var util=require('util');var Redis=require(_0xe38f('0x3'));var intUtil=require(_0xe38f('0x4'));var config=require(_0xe38f('0x5'));var logger=require(_0xe38f('0x6'))(_0xe38f('0x7'));config[_0xe38f('0x8')]=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe38f('0x9'))(new Redis(config[_0xe38f('0x8')]));var headers={'Content-Type':_0xe38f('0xa'),'Accept':_0xe38f('0xa')};function emit(_0x4c1211,_0x203948,_0x573e26){io['to'](_0x4c1211)[_0xe38f('0xb')](_0x203948,_0x573e26);}function getTicket(_0x421414,_0x109c53,_0x3dea73,_0xfc625,_0xa5c94a){logger['info'](_0xe38f('0xc'));var _0x504dd2=_['merge']({'responder_id':_0x109c53['id'],'requester_id':_0x3dea73['id'],'name':util[_0xe38f('0xd')](_0xe38f('0xe'),_0xa5c94a[_0xe38f('0xf')]),'phone':_0xa5c94a['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xe38f('0x10')](_0xfc625[_0xe38f('0x11')],_0xa5c94a,'\x20'),'description':intUtil[_0xe38f('0x10')](_0xfc625[_0xe38f('0x12')],_0xa5c94a,'<br>'),'tags':getTags(_0xfc625[_0xe38f('0x13')],_0xe38f('0x14'))},getCustomFields(_0xfc625[_0xe38f('0x15')],_0xa5c94a));_0x504dd2[_0xe38f('0x16')]=_[_0xe38f('0x17')](_[_0xe38f('0x18')](_0x504dd2[_0xe38f('0x16')],'id'),'value');return request({'uri':util[_0xe38f('0xd')]('%s/api/v2/tickets',_0x421414[_0xe38f('0x19')]),'method':'POST','body':_0x504dd2})[_0xe38f('0x1a')](function(_0xad62a4){logger[_0xe38f('0x1b')](_0xe38f('0x1c'));return _0xad62a4;});}function getUser(_0x13d383,_0x5825eb){if(intUtil[_0xe38f('0x1d')](_0x5825eb)){return request({'uri':util[_0xe38f('0xd')]('%s/api/v2/agents',_0x13d383[_0xe38f('0x19')]),'qs':{'email':_0x5825eb}})[_0xe38f('0x1a')](function(_0x349efb){if(_0x349efb[_0xe38f('0x1e')]){logger[_0xe38f('0x1b')](_0xe38f('0x1f'));return _[_0xe38f('0x20')](_0x349efb,function(_0x2ffdb3){return _0x2ffdb3[_0xe38f('0x21')][_0xe38f('0x22')]===_0x5825eb;});}else{logger[_0xe38f('0x1b')](_0xe38f('0x23'));return request({'uri':util[_0xe38f('0xd')]('%s/api/v2/agents/me',_0x13d383['remoteUri'])})[_0xe38f('0x1a')](function(_0xa32d14){logger['info']('Admin\x20account\x20selected.');return _0xa32d14;});}});}else{logger[_0xe38f('0x1b')](_0xe38f('0x24'));return request({'uri':util[_0xe38f('0xd')]('%s/api/v2/agents/me',_0x13d383[_0xe38f('0x19')])})['then'](function(_0x47e459){logger['info'](_0xe38f('0x25'));return _0x47e459;});}}function getEndUser(_0x23a15e,_0x46e68f,_0x423896){logger[_0xe38f('0x1b')](_0xe38f('0x26'),_0x423896);return request({'uri':util[_0xe38f('0xd')](_0xe38f('0x27'),_0x23a15e[_0xe38f('0x19')]),'qs':{'phone':_0x423896}})[_0xe38f('0x1a')](function(_0x384aff){if(_0x384aff[_0xe38f('0x1e')]){logger[_0xe38f('0x1b')](_0xe38f('0x28'));return _[_0xe38f('0x20')](_0x384aff,{'phone':_0x423896});}else{logger[_0xe38f('0x1b')](_0xe38f('0x29'));return request({'uri':util[_0xe38f('0xd')](_0xe38f('0x27'),_0x23a15e[_0xe38f('0x19')]),'method':_0xe38f('0x2a'),'body':{'name':_0x46e68f,'phone':_0x423896}})[_0xe38f('0x1a')](function(_0x1ff869){logger['info']('Enduser\x20created.');return _0x1ff869;});}});}function getAuth(_0x2bfddf){return util[_0xe38f('0xd')]('Basic\x20%s',new Buffer(_0x2bfddf[_0xe38f('0x2b')]+':X')['toString'](_0xe38f('0x2c')));}function request(_0x230619){logger['debug'](_0xe38f('0x2d'),JSON[_0xe38f('0x2e')](_0x230619));return rp(_[_0xe38f('0x2f')](_0x230619,{'method':_0xe38f('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x271967,_0x45d61a){var _0x448d43=[];if(_0x271967&&_0x271967[_0xe38f('0x1e')]>0x0){_0x448d43=_[_0xe38f('0x31')](_0x271967,_0x45d61a);}return _0x448d43;}function getCustomFields(_0x2aadc6,_0x240078){var _0x35d6fa=[];var _0x4660b6={'custom_fields':[]};if(_0x2aadc6[_0xe38f('0x1e')]>0x0){_[_0xe38f('0x32')](_0x2aadc6,function(_0x51b342){if(_[_0xe38f('0x33')](['string',_0xe38f('0x34')],_0x51b342[_0xe38f('0x35')])&&_0x51b342[_0xe38f('0x36')]&&!_0x51b342[_0xe38f('0x37')]){_0x4660b6[_0x51b342[_0xe38f('0x36')][_0xe38f('0x38')]()]=_0x51b342['content'][_0xe38f('0x39')]();}else if(_[_0xe38f('0x33')]([_0xe38f('0x3a'),_0xe38f('0x34')],_0x51b342[_0xe38f('0x35')])&&_0x51b342['idField']&&_0x51b342[_0xe38f('0x37')]){_0x4660b6[_0xe38f('0x16')][_0xe38f('0x3b')]({'id':_0x51b342[_0xe38f('0x3c')],'value':_0x51b342[_0xe38f('0x3d')][_0xe38f('0x39')]()});}else if(_0x51b342[_0xe38f('0x35')]===_0xe38f('0x3e')&&_0x51b342[_0xe38f('0x3f')]&&_0x51b342[_0xe38f('0x3c')]&&_0x51b342[_0xe38f('0x37')]){_0x240078[_0x51b342[_0xe38f('0x3f')]]&&_0x4660b6[_0xe38f('0x16')]['push']({'id':_0x51b342[_0xe38f('0x3c')],'value':_0x240078[_0x51b342['variableName']]['toString']()});}else if(_0x51b342['type']===_0xe38f('0x40')&&_0x51b342[_0xe38f('0x41')]&&_0x51b342[_0xe38f('0x41')]['name']&&_0x51b342[_0xe38f('0x3c')]&&_0x51b342[_0xe38f('0x37')]){_0x240078[_0x51b342[_0xe38f('0x41')][_0xe38f('0x14')]['toLowerCase']()]&&_0x4660b6[_0xe38f('0x16')][_0xe38f('0x3b')]({'id':_0x51b342['idField'],'value':_0x240078[_0x51b342[_0xe38f('0x41')][_0xe38f('0x14')][_0xe38f('0x38')]()][_0xe38f('0x39')]()});}});}return _0x4660b6;}exports[_0xe38f('0x42')]=function(_0x268bf0,_0x2d589f,_0x1e2a62,_0xc0fa20,_0x473dd9,_0x3667ed){var _0x491510,_0x3a9ec8;_0x3667ed[_0xe38f('0x19')]=intUtil[_0xe38f('0x43')](_0x3667ed[_0xe38f('0x19')]);_0x3667ed[_0xe38f('0x44')]=intUtil[_0xe38f('0x43')](_0x3667ed[_0xe38f('0x44')]);if(_0x473dd9&&_0x473dd9['monitor_format']){logger[_0xe38f('0x1b')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2d589f[_0xe38f('0x45')]=util[_0xe38f('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3667ed['serverUrl'],_0x2d589f[_0xe38f('0x46')],md5(_0x2d589f['uniqueid']));}else{_0x2d589f[_0xe38f('0x45')]='';}headers['Authorization']=getAuth(_0x3667ed);return getUser(_0x3667ed,_0xc0fa20[_0xe38f('0x22')])['then'](function(_0x24063c){_0x491510=_0x24063c;logger[_0xe38f('0x1b')]('The\x20User\x20ID\x20is:',_0x491510['id']);return getEndUser(_0x3667ed,_0x2d589f[_0xe38f('0xf')],_0x2d589f[_0xe38f('0x47')]);})[_0xe38f('0x1a')](function(_0x2596d0){_0x3a9ec8=_0x2596d0;logger[_0xe38f('0x1b')](_0xe38f('0x48'),_0x3a9ec8['id']);return getTicket(_0x3667ed,_0x491510,_0x3a9ec8,_0x1e2a62,_0x2d589f);})['then'](function(_0x299b84){if(_0x299b84&&_0x299b84['id']){logger[_0xe38f('0x1b')](_0xe38f('0x1c'));logger[_0xe38f('0x1b')](_0xe38f('0x49'),_0x299b84['id']);logger[_0xe38f('0x1b')]('[QUEUE]',_0xe38f('0x4a'));emit(util['format'](_0xe38f('0x4b'),_0xc0fa20['name']),_0xe38f('0x4c'),{'uri':util[_0xe38f('0xd')](_0xe38f('0x4d'),_0x3667ed['remoteUri'],_0x299b84['id'])});}})[_0xe38f('0x4e')](function(_0x4266c1){logger[_0xe38f('0x4f')](_0xe38f('0x50'),JSON[_0xe38f('0x2e')](_0x4266c1));});};exports['outbound']=function(_0x1d7249,_0x88ee6f,_0x2f19f7,_0x4cb2e7,_0x44271d,_0x2a793e,_0x38202d){var _0x38fc5b,_0x55f66f;_0x2a793e[_0xe38f('0x19')]=intUtil[_0xe38f('0x43')](_0x2a793e[_0xe38f('0x19')]);_0x2a793e[_0xe38f('0x44')]=intUtil[_0xe38f('0x43')](_0x2a793e[_0xe38f('0x44')]);if(_0x38202d&&_0x38202d[_0xe38f('0x51')]&&_0x38202d[_0xe38f('0x51')]!==_0xe38f('0x52')){logger[_0xe38f('0x1b')]('[OUTBOUND]',_0xe38f('0x53'));_0x88ee6f[_0xe38f('0x45')]=util[_0xe38f('0xd')](_0xe38f('0x54'),_0x2a793e['serverUrl'],_0x88ee6f[_0xe38f('0x46')],md5(_0x88ee6f[_0xe38f('0x46')]));}headers[_0xe38f('0x55')]=getAuth(_0x2a793e);return getUser(_0x2a793e,_0x4cb2e7[_0xe38f('0x22')])[_0xe38f('0x1a')](function(_0x2ff8ea){_0x38fc5b=_0x2ff8ea;logger['info']('The\x20User\x20ID\x20is:',_0x38fc5b['id']);return getEndUser(_0x2a793e,_0x88ee6f[_0xe38f('0x56')],_0x88ee6f[_0xe38f('0x57')]);})['then'](function(_0x393bfa){_0x55f66f=_0x393bfa;logger[_0xe38f('0x1b')](_0xe38f('0x48'),_0x55f66f['id']);return getTicket(_0x2a793e,_0x38fc5b,_0x55f66f,_0x2f19f7,_0x88ee6f);})['then'](function(_0x138884){if(_0x138884&&_0x138884['id']){logger[_0xe38f('0x1b')](_0xe38f('0x1c'));logger[_0xe38f('0x1b')](_0xe38f('0x49'),_0x138884['id']);logger[_0xe38f('0x1b')](_0xe38f('0x58'),_0xe38f('0x4a'));emit(util[_0xe38f('0xd')](_0xe38f('0x4b'),_0x4cb2e7[_0xe38f('0x14')]),'trigger:browser:url',{'uri':util[_0xe38f('0xd')](_0xe38f('0x4d'),_0x2a793e['remoteUri'],_0x138884['id'])});}})['catch'](function(_0x7ba972){logger[_0xe38f('0x4f')]('[OUTBOUND]',JSON[_0xe38f('0x2e')](_0x7ba972));});};exports[_0xe38f('0x59')]=function(_0x147d6a,_0x3f485a,_0x1321c7,_0x582a08,_0x3c9897,_0xa9aab){var _0x3838fe,_0x53a51b;_0xa9aab['remoteUri']=intUtil[_0xe38f('0x43')](_0xa9aab[_0xe38f('0x19')]);_0xa9aab['serverUrl']=intUtil[_0xe38f('0x43')](_0xa9aab[_0xe38f('0x44')]);if(_0x3c9897&&_0x3c9897['monitor_format']){logger[_0xe38f('0x1b')]('['+_0x3f485a[_0xe38f('0x5a')]['toUpperCase']()+']',_0xe38f('0x53'));_0x3f485a[_0xe38f('0x45')]=util[_0xe38f('0xd')](_0xe38f('0x54'),_0xa9aab['serverUrl'],_0x3f485a['uniqueid'],md5(_0x3f485a[_0xe38f('0x46')]));}else{_0x3f485a[_0xe38f('0x45')]='';}headers['Authorization']=getAuth(_0xa9aab);return getUser(_0xa9aab,'')[_0xe38f('0x1a')](function(_0x1345b3){_0x3838fe=_0x1345b3;logger['info'](_0xe38f('0x5b'),_0x3838fe['id']);return getEndUser(_0xa9aab,_0x3f485a[_0xe38f('0xf')],_0x3f485a['calleridnum']);})['then'](function(_0x3e2ee5){_0x53a51b=_0x3e2ee5;logger[_0xe38f('0x1b')]('The\x20Enduser\x20ID\x20is:',_0x53a51b['id']);return getTicket(_0xa9aab,_0x3838fe,_0x53a51b,_0x1321c7,_0x3f485a);})[_0xe38f('0x1a')](function(_0x506720){if(_0x506720){logger['info'](_0xe38f('0x1c'));logger[_0xe38f('0x1b')](_0xe38f('0x49'),_0x506720['id']);}})[_0xe38f('0x4e')](function(_0x2432ba){logger[_0xe38f('0x4f')]('['+_0x3f485a[_0xe38f('0x5a')][_0xe38f('0x5c')]()+']',JSON[_0xe38f('0x2e')](_0x2432ba));});};
\ No newline at end of file
+var _0xc144=['Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','none','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','lastevent','The\x20User\x20ID\x20is:','toUpperCase','stringify','lodash','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','application/json','info','merge','format','calleridname','calleridnum','getString','Subjects','<br>','name','Fields','custom_fields','mapValues','keyBy','value','%s/api/v2/tickets','POST','then','validateEmail','%s/api/v2/agents','remoteUri','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/api/v2/contacts','Basic\x20%s','apiKey','toString','base64','debug','defaults','GET','map','forEach','string','picklist','nameField','customField','toLowerCase','content','type','push','idField','variable','variableName','Variable','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','Authorization','The\x20Enduser\x20ID\x20is:','Ticket\x20created!'];(function(_0x38b121,_0x561713){var _0x4fe806=function(_0x103045){while(--_0x103045){_0x38b121['push'](_0x38b121['shift']());}};_0x4fe806(++_0x561713);}(_0xc144,0x17b));var _0x4c14=function(_0x2940bf,_0x1a7281){_0x2940bf=_0x2940bf-0x0;var _0x4ca39e=_0xc144[_0x2940bf];return _0x4ca39e;};'use strict';var _=require(_0x4c14('0x0'));var rp=require('request-promise');var md5=require(_0x4c14('0x1'));var util=require(_0x4c14('0x2'));var Redis=require(_0x4c14('0x3'));var intUtil=require(_0x4c14('0x4'));var config=require(_0x4c14('0x5'));var logger=require(_0x4c14('0x6'))('freshdesk');config[_0x4c14('0x7')]=_['defaults'](config[_0x4c14('0x7')],{'host':_0x4c14('0x8'),'port':0x18eb});var io=require(_0x4c14('0x9'))(new Redis(config[_0x4c14('0x7')]));var headers={'Content-Type':_0x4c14('0xa'),'Accept':_0x4c14('0xa')};function emit(_0x162772,_0x5ba35d,_0x4c3469){io['to'](_0x162772)['emit'](_0x5ba35d,_0x4c3469);}function getTicket(_0x27807e,_0x6df13c,_0x1e065a,_0xeb98b2,_0x56aad3){logger[_0x4c14('0xb')]('Creating\x20new\x20ticket...');var _0x3182d8=_[_0x4c14('0xc')]({'responder_id':_0x6df13c['id'],'requester_id':_0x1e065a['id'],'name':util[_0x4c14('0xd')]('Caller\x20-\x20%s',_0x56aad3[_0x4c14('0xe')]),'phone':_0x56aad3[_0x4c14('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x4c14('0x10')](_0xeb98b2[_0x4c14('0x11')],_0x56aad3,'\x20'),'description':intUtil[_0x4c14('0x10')](_0xeb98b2['Descriptions'],_0x56aad3,_0x4c14('0x12')),'tags':getTags(_0xeb98b2['Tags'],_0x4c14('0x13'))},getCustomFields(_0xeb98b2[_0x4c14('0x14')],_0x56aad3));_0x3182d8[_0x4c14('0x15')]=_[_0x4c14('0x16')](_[_0x4c14('0x17')](_0x3182d8[_0x4c14('0x15')],'id'),_0x4c14('0x18'));return request({'uri':util['format'](_0x4c14('0x19'),_0x27807e['remoteUri']),'method':_0x4c14('0x1a'),'body':_0x3182d8})[_0x4c14('0x1b')](function(_0x5cd438){logger[_0x4c14('0xb')]('Ticket\x20created!');return _0x5cd438;});}function getUser(_0x3130de,_0x10898f){if(intUtil[_0x4c14('0x1c')](_0x10898f)){return request({'uri':util[_0x4c14('0xd')](_0x4c14('0x1d'),_0x3130de[_0x4c14('0x1e')]),'qs':{'email':_0x10898f}})[_0x4c14('0x1b')](function(_0x818e5){if(_0x818e5['length']){logger['info']('Agent\x20found!');return _[_0x4c14('0x1f')](_0x818e5,function(_0x1db5d6){return _0x1db5d6[_0x4c14('0x20')][_0x4c14('0x21')]===_0x10898f;});}else{logger['info'](_0x4c14('0x22'));return request({'uri':util['format'](_0x4c14('0x23'),_0x3130de['remoteUri'])})[_0x4c14('0x1b')](function(_0x42c1f9){logger[_0x4c14('0xb')](_0x4c14('0x24'));return _0x42c1f9;});}});}else{logger[_0x4c14('0xb')](_0x4c14('0x25'));return request({'uri':util[_0x4c14('0xd')](_0x4c14('0x23'),_0x3130de['remoteUri'])})[_0x4c14('0x1b')](function(_0x56ccbe){logger['info'](_0x4c14('0x24'));return _0x56ccbe;});}}function getEndUser(_0x1723c3,_0x47e307,_0x32688a){logger[_0x4c14('0xb')](_0x4c14('0x26'),_0x32688a);return request({'uri':util['format']('%s/api/v2/contacts',_0x1723c3[_0x4c14('0x1e')]),'qs':{'phone':_0x32688a}})['then'](function(_0x4d0b60){if(_0x4d0b60[_0x4c14('0x27')]){logger[_0x4c14('0xb')](_0x4c14('0x28'));return _[_0x4c14('0x1f')](_0x4d0b60,{'phone':_0x32688a});}else{logger['info'](_0x4c14('0x29'));return request({'uri':util['format'](_0x4c14('0x2a'),_0x1723c3['remoteUri']),'method':_0x4c14('0x1a'),'body':{'name':_0x47e307,'phone':_0x32688a}})[_0x4c14('0x1b')](function(_0x62fcf7){logger['info']('Enduser\x20created.');return _0x62fcf7;});}});}function getAuth(_0x25418b){return util[_0x4c14('0xd')](_0x4c14('0x2b'),new Buffer(_0x25418b[_0x4c14('0x2c')]+':X')[_0x4c14('0x2d')](_0x4c14('0x2e')));}function request(_0x1e7c26){logger[_0x4c14('0x2f')]('[HTTP]',JSON['stringify'](_0x1e7c26));return rp(_[_0x4c14('0x30')](_0x1e7c26,{'method':_0x4c14('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x6ff8a1,_0x191a12){var _0x15cc41=[];if(_0x6ff8a1&&_0x6ff8a1['length']>0x0){_0x15cc41=_[_0x4c14('0x32')](_0x6ff8a1,_0x191a12);}return _0x15cc41;}function getCustomFields(_0x351e40,_0x2068bb){var _0x8cdd21=[];var _0x573be9={'custom_fields':[]};if(_0x351e40[_0x4c14('0x27')]>0x0){_[_0x4c14('0x33')](_0x351e40,function(_0x1b52f6){if(_['includes']([_0x4c14('0x34'),_0x4c14('0x35')],_0x1b52f6['type'])&&_0x1b52f6[_0x4c14('0x36')]&&!_0x1b52f6[_0x4c14('0x37')]){_0x573be9[_0x1b52f6[_0x4c14('0x36')][_0x4c14('0x38')]()]=_0x1b52f6[_0x4c14('0x39')][_0x4c14('0x2d')]();}else if(_['includes']([_0x4c14('0x34'),_0x4c14('0x35')],_0x1b52f6[_0x4c14('0x3a')])&&_0x1b52f6['idField']&&_0x1b52f6[_0x4c14('0x37')]){_0x573be9[_0x4c14('0x15')][_0x4c14('0x3b')]({'id':_0x1b52f6[_0x4c14('0x3c')],'value':_0x1b52f6[_0x4c14('0x39')][_0x4c14('0x2d')]()});}else if(_0x1b52f6[_0x4c14('0x3a')]===_0x4c14('0x3d')&&_0x1b52f6['variableName']&&_0x1b52f6[_0x4c14('0x3c')]&&_0x1b52f6['customField']){_0x2068bb[_0x1b52f6[_0x4c14('0x3e')]]&&_0x573be9[_0x4c14('0x15')][_0x4c14('0x3b')]({'id':_0x1b52f6[_0x4c14('0x3c')],'value':_0x2068bb[_0x1b52f6['variableName']]['toString']()});}else if(_0x1b52f6[_0x4c14('0x3a')]==='customVariable'&&_0x1b52f6[_0x4c14('0x3f')]&&_0x1b52f6['Variable'][_0x4c14('0x13')]&&_0x1b52f6[_0x4c14('0x3c')]&&_0x1b52f6[_0x4c14('0x37')]){_0x2068bb[_0x1b52f6[_0x4c14('0x3f')][_0x4c14('0x13')][_0x4c14('0x38')]()]&&_0x573be9[_0x4c14('0x15')][_0x4c14('0x3b')]({'id':_0x1b52f6['idField'],'value':_0x2068bb[_0x1b52f6[_0x4c14('0x3f')]['name'][_0x4c14('0x38')]()][_0x4c14('0x2d')]()});}});}return _0x573be9;}exports[_0x4c14('0x40')]=function(_0x5e1346,_0x360ff7,_0x5b7a53,_0x2e72d7,_0x16b7d1,_0x5863a9){var _0x4e0a29,_0x28b608;_0x5863a9['remoteUri']=intUtil['stripTrailingSlash'](_0x5863a9[_0x4c14('0x1e')]);_0x5863a9['serverUrl']=intUtil[_0x4c14('0x41')](_0x5863a9['serverUrl']);if(_0x16b7d1&&_0x16b7d1[_0x4c14('0x42')]){logger[_0x4c14('0xb')](_0x4c14('0x43'),_0x4c14('0x44'));_0x360ff7[_0x4c14('0x45')]=util[_0x4c14('0xd')](_0x4c14('0x46'),_0x5863a9[_0x4c14('0x47')],_0x360ff7[_0x4c14('0x48')],md5(_0x360ff7[_0x4c14('0x48')]));}else{_0x360ff7[_0x4c14('0x45')]='';}headers[_0x4c14('0x49')]=getAuth(_0x5863a9);return getUser(_0x5863a9,_0x2e72d7[_0x4c14('0x21')])[_0x4c14('0x1b')](function(_0x8d0bf0){_0x4e0a29=_0x8d0bf0;logger[_0x4c14('0xb')]('The\x20User\x20ID\x20is:',_0x4e0a29['id']);return getEndUser(_0x5863a9,_0x360ff7[_0x4c14('0xe')],_0x360ff7[_0x4c14('0xf')]);})[_0x4c14('0x1b')](function(_0x54c2ba){_0x28b608=_0x54c2ba;logger[_0x4c14('0xb')](_0x4c14('0x4a'),_0x28b608['id']);return getTicket(_0x5863a9,_0x4e0a29,_0x28b608,_0x5b7a53,_0x360ff7);})[_0x4c14('0x1b')](function(_0x4978b6){if(_0x4978b6&&_0x4978b6['id']){logger[_0x4c14('0xb')](_0x4c14('0x4b'));logger[_0x4c14('0xb')]('The\x20Ticket\x20ID\x20is:',_0x4978b6['id']);logger[_0x4c14('0xb')](_0x4c14('0x43'),_0x4c14('0x4c'));emit(util[_0x4c14('0xd')](_0x4c14('0x4d'),_0x2e72d7[_0x4c14('0x13')]),_0x4c14('0x4e'),{'uri':util[_0x4c14('0xd')](_0x4c14('0x4f'),_0x5863a9[_0x4c14('0x1e')],_0x4978b6['id'])});}})[_0x4c14('0x50')](function(_0x4208fe){logger[_0x4c14('0x51')]('[QUEUE]',JSON['stringify'](_0x4208fe));});};exports[_0x4c14('0x52')]=function(_0x8b1513,_0x326711,_0x420893,_0x48cd73,_0x56b991,_0x5c9473,_0x29ddbb){var _0x5845d4,_0x18bae8;_0x5c9473[_0x4c14('0x1e')]=intUtil[_0x4c14('0x41')](_0x5c9473[_0x4c14('0x1e')]);_0x5c9473['serverUrl']=intUtil[_0x4c14('0x41')](_0x5c9473[_0x4c14('0x47')]);if(_0x29ddbb&&_0x29ddbb['recordingFormat']&&_0x29ddbb['recordingFormat']!==_0x4c14('0x53')){logger[_0x4c14('0xb')]('[OUTBOUND]',_0x4c14('0x44'));_0x326711[_0x4c14('0x45')]=util[_0x4c14('0xd')](_0x4c14('0x46'),_0x5c9473[_0x4c14('0x47')],_0x326711[_0x4c14('0x48')],md5(_0x326711[_0x4c14('0x48')]));}headers[_0x4c14('0x49')]=getAuth(_0x5c9473);return getUser(_0x5c9473,_0x48cd73[_0x4c14('0x21')])['then'](function(_0x2b563a){_0x5845d4=_0x2b563a;logger[_0x4c14('0xb')]('The\x20User\x20ID\x20is:',_0x5845d4['id']);return getEndUser(_0x5c9473,_0x326711['destcalleridname'],_0x326711[_0x4c14('0x54')]);})[_0x4c14('0x1b')](function(_0x9a06fa){_0x18bae8=_0x9a06fa;logger[_0x4c14('0xb')]('The\x20Enduser\x20ID\x20is:',_0x18bae8['id']);return getTicket(_0x5c9473,_0x5845d4,_0x18bae8,_0x420893,_0x326711);})[_0x4c14('0x1b')](function(_0x4711a8){if(_0x4711a8&&_0x4711a8['id']){logger[_0x4c14('0xb')]('Ticket\x20created!');logger[_0x4c14('0xb')](_0x4c14('0x55'),_0x4711a8['id']);logger['info'](_0x4c14('0x56'),_0x4c14('0x4c'));emit(util[_0x4c14('0xd')](_0x4c14('0x4d'),_0x48cd73['name']),_0x4c14('0x4e'),{'uri':util[_0x4c14('0xd')](_0x4c14('0x4f'),_0x5c9473['remoteUri'],_0x4711a8['id'])});}})[_0x4c14('0x50')](function(_0x45cfae){logger['error'](_0x4c14('0x56'),JSON['stringify'](_0x45cfae));});};exports['unmanaged']=function(_0x434d8c,_0x3eec8d,_0x1f192e,_0x4c77e3,_0xc0f25,_0x35c33c){var _0x3338aa,_0x58f0b6;_0x35c33c[_0x4c14('0x1e')]=intUtil[_0x4c14('0x41')](_0x35c33c[_0x4c14('0x1e')]);_0x35c33c[_0x4c14('0x47')]=intUtil[_0x4c14('0x41')](_0x35c33c[_0x4c14('0x47')]);if(_0xc0f25&&_0xc0f25[_0x4c14('0x42')]){logger[_0x4c14('0xb')]('['+_0x3eec8d[_0x4c14('0x57')]['toUpperCase']()+']',_0x4c14('0x44'));_0x3eec8d['recordingURL']=util['format'](_0x4c14('0x46'),_0x35c33c['serverUrl'],_0x3eec8d[_0x4c14('0x48')],md5(_0x3eec8d[_0x4c14('0x48')]));}else{_0x3eec8d[_0x4c14('0x45')]='';}headers[_0x4c14('0x49')]=getAuth(_0x35c33c);return getUser(_0x35c33c,'')[_0x4c14('0x1b')](function(_0x505c43){_0x3338aa=_0x505c43;logger[_0x4c14('0xb')](_0x4c14('0x58'),_0x3338aa['id']);return getEndUser(_0x35c33c,_0x3eec8d['calleridname'],_0x3eec8d[_0x4c14('0xf')]);})[_0x4c14('0x1b')](function(_0xa471d0){_0x58f0b6=_0xa471d0;logger[_0x4c14('0xb')](_0x4c14('0x4a'),_0x58f0b6['id']);return getTicket(_0x35c33c,_0x3338aa,_0x58f0b6,_0x1f192e,_0x3eec8d);})[_0x4c14('0x1b')](function(_0x1b53b3){if(_0x1b53b3){logger[_0x4c14('0xb')](_0x4c14('0x4b'));logger[_0x4c14('0xb')]('The\x20Ticket\x20ID\x20is:',_0x1b53b3['id']);}})['catch'](function(_0x3439ae){logger[_0x4c14('0x51')]('['+_0x3eec8d['lastevent'][_0x4c14('0x59')]()+']',JSON[_0x4c14('0x5a')](_0x3439ae));});};
\ No newline at end of file