Built motion from commit da24aabd.|2.6.20
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index b47335f..eb3d4de 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x672a=['recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','Authorization','destcalleridname','%s/helpdesk/tickets/%d','catch','error','unmanaged','lastevent','toUpperCase','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','defaults','redis','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','Caller\x20-\x20%s','Subjects','getString','name','Fields','custom_fields','mapValues','value','%s/api/v2/tickets','remoteUri','POST','then','Ticket\x20created!','format','%s/api/v2/agents','length','Agent\x20found!','find','contact','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','base64','[HTTP]','stringify','GET','map','forEach','includes','string','picklist','nameField','customField','toLowerCase','content','type','push','idField','variable','variableName','customVariable','Variable','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!'];(function(_0x5e8602,_0x2ce012){var _0x4434fb=function(_0x5ea1cb){while(--_0x5ea1cb){_0x5e8602['push'](_0x5e8602['shift']());}};_0x4434fb(++_0x2ce012);}(_0x672a,0x76));var _0xa672=function(_0x292310,_0x27accd){_0x292310=_0x292310-0x0;var _0x369a9f=_0x672a[_0x292310];return _0x369a9f;};'use strict';var _=require('lodash');var rp=require(_0xa672('0x0'));var md5=require(_0xa672('0x1'));var util=require(_0xa672('0x2'));var Redis=require(_0xa672('0x3'));var intUtil=require(_0xa672('0x4'));var config=require(_0xa672('0x5'));var logger=require(_0xa672('0x6'))(_0xa672('0x7'));config['redis']=_[_0xa672('0x8')](config[_0xa672('0x9')],{'host':_0xa672('0xa'),'port':0x18eb});var io=require(_0xa672('0xb'))(new Redis(config['redis']));var headers={'Content-Type':_0xa672('0xc'),'Accept':_0xa672('0xc')};function emit(_0xf8560c,_0x5a45c2,_0x1192f2){io['to'](_0xf8560c)[_0xa672('0xd')](_0x5a45c2,_0x1192f2);}function getTicket(_0x3061dc,_0x490185,_0x356b0e,_0x5e53c1,_0x19b0bb){logger[_0xa672('0xe')](_0xa672('0xf'));var _0x193d58=_['merge']({'responder_id':_0x490185['id'],'requester_id':_0x356b0e['id'],'name':util['format'](_0xa672('0x10'),_0x19b0bb['calleridname']),'phone':_0x19b0bb['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x5e53c1[_0xa672('0x11')],_0x19b0bb,'\x20'),'description':intUtil[_0xa672('0x12')](_0x5e53c1['Descriptions'],_0x19b0bb,'<br>'),'tags':getTags(_0x5e53c1['Tags'],_0xa672('0x13'))},getCustomFields(_0x5e53c1[_0xa672('0x14')],_0x19b0bb));_0x193d58[_0xa672('0x15')]=_[_0xa672('0x16')](_['keyBy'](_0x193d58['custom_fields'],'id'),_0xa672('0x17'));return request({'uri':util['format'](_0xa672('0x18'),_0x3061dc[_0xa672('0x19')]),'method':_0xa672('0x1a'),'body':_0x193d58})[_0xa672('0x1b')](function(_0x1d6a48){logger['info'](_0xa672('0x1c'));return _0x1d6a48;});}function getUser(_0x34e405,_0x2430c6){if(intUtil['validateEmail'](_0x2430c6)){return request({'uri':util[_0xa672('0x1d')](_0xa672('0x1e'),_0x34e405['remoteUri']),'qs':{'email':_0x2430c6}})[_0xa672('0x1b')](function(_0x3f2c81){if(_0x3f2c81[_0xa672('0x1f')]){logger[_0xa672('0xe')](_0xa672('0x20'));return _[_0xa672('0x21')](_0x3f2c81,function(_0x27bd5f){return _0x27bd5f[_0xa672('0x22')]['email']===_0x2430c6;});}else{logger[_0xa672('0xe')](_0xa672('0x23'));return request({'uri':util[_0xa672('0x1d')](_0xa672('0x24'),_0x34e405[_0xa672('0x19')])})['then'](function(_0x545f22){logger['info']('Admin\x20account\x20selected.');return _0x545f22;});}});}else{logger[_0xa672('0xe')](_0xa672('0x25'));return request({'uri':util[_0xa672('0x1d')]('%s/api/v2/agents/me',_0x34e405['remoteUri'])})[_0xa672('0x1b')](function(_0x52ec5f){logger[_0xa672('0xe')]('Admin\x20account\x20selected.');return _0x52ec5f;});}}function getEndUser(_0x552b57,_0x22270b,_0x5d6a53){logger[_0xa672('0xe')](_0xa672('0x26'),_0x5d6a53);return request({'uri':util[_0xa672('0x1d')](_0xa672('0x27'),_0x552b57['remoteUri']),'qs':{'phone':_0x5d6a53}})[_0xa672('0x1b')](function(_0x235313){if(_0x235313['length']){logger[_0xa672('0xe')]('Enduser\x20found!');return _[_0xa672('0x21')](_0x235313,{'phone':_0x5d6a53});}else{logger[_0xa672('0xe')](_0xa672('0x28'));return request({'uri':util['format'](_0xa672('0x27'),_0x552b57[_0xa672('0x19')]),'method':_0xa672('0x1a'),'body':{'name':_0x22270b,'phone':_0x5d6a53}})[_0xa672('0x1b')](function(_0x5e96a6){logger[_0xa672('0xe')](_0xa672('0x29'));return _0x5e96a6;});}});}function getAuth(_0x3a6a26){return util[_0xa672('0x1d')](_0xa672('0x2a'),new Buffer(_0x3a6a26['apiKey']+':X')[_0xa672('0x2b')](_0xa672('0x2c')));}function request(_0x204b02){logger['debug'](_0xa672('0x2d'),JSON[_0xa672('0x2e')](_0x204b02));return rp(_[_0xa672('0x8')](_0x204b02,{'method':_0xa672('0x2f'),'headers':headers,'json':!![]}));}function getTags(_0x37d732,_0x4a935f){var _0x3323e=[];if(_0x37d732&&_0x37d732[_0xa672('0x1f')]>0x0){_0x3323e=_[_0xa672('0x30')](_0x37d732,_0x4a935f);}return _0x3323e;}function getCustomFields(_0x243519,_0x149462){var _0xb27d48=[];var _0x1c22f8={'custom_fields':[]};if(_0x243519['length']>0x0){_[_0xa672('0x31')](_0x243519,function(_0x38c35e){if(_[_0xa672('0x32')]([_0xa672('0x33'),_0xa672('0x34')],_0x38c35e['type'])&&_0x38c35e[_0xa672('0x35')]&&!_0x38c35e[_0xa672('0x36')]){_0x1c22f8[_0x38c35e[_0xa672('0x35')][_0xa672('0x37')]()]=_0x38c35e[_0xa672('0x38')][_0xa672('0x2b')]();}else if(_['includes']([_0xa672('0x33'),_0xa672('0x34')],_0x38c35e[_0xa672('0x39')])&&_0x38c35e['idField']&&_0x38c35e[_0xa672('0x36')]){_0x1c22f8[_0xa672('0x15')][_0xa672('0x3a')]({'id':_0x38c35e[_0xa672('0x3b')],'value':_0x38c35e[_0xa672('0x38')]['toString']()});}else if(_0x38c35e[_0xa672('0x39')]===_0xa672('0x3c')&&_0x38c35e[_0xa672('0x3d')]&&_0x38c35e[_0xa672('0x3b')]&&_0x38c35e[_0xa672('0x36')]){_0x149462[_0x38c35e[_0xa672('0x3d')]]&&_0x1c22f8[_0xa672('0x15')][_0xa672('0x3a')]({'id':_0x38c35e[_0xa672('0x3b')],'value':_0x149462[_0x38c35e[_0xa672('0x3d')]][_0xa672('0x2b')]()});}else if(_0x38c35e[_0xa672('0x39')]===_0xa672('0x3e')&&_0x38c35e[_0xa672('0x3f')]&&_0x38c35e[_0xa672('0x3f')][_0xa672('0x13')]&&_0x38c35e[_0xa672('0x3b')]&&_0x38c35e[_0xa672('0x36')]){_0x149462[_0x38c35e[_0xa672('0x3f')]['name'][_0xa672('0x37')]()]&&_0x1c22f8[_0xa672('0x15')][_0xa672('0x3a')]({'id':_0x38c35e[_0xa672('0x3b')],'value':_0x149462[_0x38c35e[_0xa672('0x3f')][_0xa672('0x13')][_0xa672('0x37')]()][_0xa672('0x2b')]()});}});}return _0x1c22f8;}exports['queue']=function(_0x1e0f2a,_0xdc578c,_0x2a90e6,_0x5417e9,_0x158de3,_0x52e06a){var _0x266a1d,_0x1e99b0;_0x52e06a['remoteUri']=intUtil['stripTrailingSlash'](_0x52e06a[_0xa672('0x19')]);_0x52e06a[_0xa672('0x40')]=intUtil['stripTrailingSlash'](_0x52e06a[_0xa672('0x40')]);if(_0x158de3&&_0x158de3[_0xa672('0x41')]){logger[_0xa672('0xe')](_0xa672('0x42'),_0xa672('0x43'));_0xdc578c[_0xa672('0x44')]=util[_0xa672('0x1d')](_0xa672('0x45'),_0x52e06a[_0xa672('0x40')],_0xdc578c[_0xa672('0x46')],md5(_0xdc578c[_0xa672('0x46')]));}else{_0xdc578c[_0xa672('0x44')]='';}headers['Authorization']=getAuth(_0x52e06a);return getUser(_0x52e06a,_0x5417e9[_0xa672('0x47')])[_0xa672('0x1b')](function(_0x512786){_0x266a1d=_0x512786;logger[_0xa672('0xe')](_0xa672('0x48'),_0x266a1d['id']);return getEndUser(_0x52e06a,_0xdc578c[_0xa672('0x49')],_0xdc578c[_0xa672('0x4a')]);})[_0xa672('0x1b')](function(_0x46ad94){_0x1e99b0=_0x46ad94;logger[_0xa672('0xe')](_0xa672('0x4b'),_0x1e99b0['id']);return getTicket(_0x52e06a,_0x266a1d,_0x1e99b0,_0x2a90e6,_0xdc578c);})['then'](function(_0x543324){if(_0x543324&&_0x543324['id']){logger[_0xa672('0xe')]('Ticket\x20created!');logger[_0xa672('0xe')](_0xa672('0x4c'),_0x543324['id']);logger[_0xa672('0xe')](_0xa672('0x42'),_0xa672('0x4d'));emit(util[_0xa672('0x1d')](_0xa672('0x4e'),_0x5417e9[_0xa672('0x13')]),_0xa672('0x4f'),{'uri':util['format']('%s/helpdesk/tickets/%d',_0x52e06a['remoteUri'],_0x543324['id'])});}})['catch'](function(_0xfdc1cc){logger['error'](_0xa672('0x42'),JSON[_0xa672('0x2e')](_0xfdc1cc));});};exports[_0xa672('0x50')]=function(_0x31957e,_0xa04ae4,_0x42599c,_0x512a7b,_0x29ccf3,_0x5ca2d9,_0x209e14){var _0x5bd87f,_0x53fcdf;_0x5ca2d9[_0xa672('0x19')]=intUtil[_0xa672('0x51')](_0x5ca2d9[_0xa672('0x19')]);_0x5ca2d9[_0xa672('0x40')]=intUtil[_0xa672('0x51')](_0x5ca2d9[_0xa672('0x40')]);if(_0x209e14&&_0x209e14['recordingFormat']&&_0x209e14[_0xa672('0x52')]!==_0xa672('0x53')){logger[_0xa672('0xe')](_0xa672('0x54'),_0xa672('0x43'));_0xa04ae4[_0xa672('0x44')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5ca2d9[_0xa672('0x40')],_0xa04ae4[_0xa672('0x46')],md5(_0xa04ae4['uniqueid']));}headers[_0xa672('0x55')]=getAuth(_0x5ca2d9);return getUser(_0x5ca2d9,_0x512a7b[_0xa672('0x47')])['then'](function(_0x25ab7a){_0x5bd87f=_0x25ab7a;logger['info'](_0xa672('0x48'),_0x5bd87f['id']);return getEndUser(_0x5ca2d9,_0xa04ae4[_0xa672('0x56')],_0xa04ae4['destcalleridnum']);})[_0xa672('0x1b')](function(_0x1280fb){_0x53fcdf=_0x1280fb;logger[_0xa672('0xe')](_0xa672('0x4b'),_0x53fcdf['id']);return getTicket(_0x5ca2d9,_0x5bd87f,_0x53fcdf,_0x42599c,_0xa04ae4);})[_0xa672('0x1b')](function(_0x348336){if(_0x348336&&_0x348336['id']){logger[_0xa672('0xe')](_0xa672('0x1c'));logger[_0xa672('0xe')](_0xa672('0x4c'),_0x348336['id']);logger[_0xa672('0xe')](_0xa672('0x54'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xa672('0x4e'),_0x512a7b[_0xa672('0x13')]),_0xa672('0x4f'),{'uri':util[_0xa672('0x1d')](_0xa672('0x57'),_0x5ca2d9['remoteUri'],_0x348336['id'])});}})[_0xa672('0x58')](function(_0x59b6f8){logger[_0xa672('0x59')]('[OUTBOUND]',JSON[_0xa672('0x2e')](_0x59b6f8));});};exports[_0xa672('0x5a')]=function(_0x47449a,_0x17af32,_0x21766f,_0x5b27df,_0x537bde,_0x377e9b){var _0x340d38,_0x4b25bb;_0x377e9b[_0xa672('0x19')]=intUtil[_0xa672('0x51')](_0x377e9b['remoteUri']);_0x377e9b[_0xa672('0x40')]=intUtil[_0xa672('0x51')](_0x377e9b[_0xa672('0x40')]);if(_0x537bde&&_0x537bde[_0xa672('0x41')]){logger['info']('['+_0x17af32[_0xa672('0x5b')][_0xa672('0x5c')]()+']',_0xa672('0x43'));_0x17af32[_0xa672('0x44')]=util[_0xa672('0x1d')](_0xa672('0x45'),_0x377e9b[_0xa672('0x40')],_0x17af32[_0xa672('0x46')],md5(_0x17af32[_0xa672('0x46')]));}else{_0x17af32[_0xa672('0x44')]='';}headers[_0xa672('0x55')]=getAuth(_0x377e9b);return getUser(_0x377e9b,'')[_0xa672('0x1b')](function(_0x1a1196){_0x340d38=_0x1a1196;logger[_0xa672('0xe')](_0xa672('0x48'),_0x340d38['id']);return getEndUser(_0x377e9b,_0x17af32[_0xa672('0x49')],_0x17af32[_0xa672('0x4a')]);})[_0xa672('0x1b')](function(_0x590f4b){_0x4b25bb=_0x590f4b;logger[_0xa672('0xe')](_0xa672('0x4b'),_0x4b25bb['id']);return getTicket(_0x377e9b,_0x340d38,_0x4b25bb,_0x21766f,_0x17af32);})['then'](function(_0x18ad06){if(_0x18ad06){logger[_0xa672('0xe')](_0xa672('0x1c'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x18ad06['id']);}})['catch'](function(_0x213fc5){logger['error']('['+_0x17af32[_0xa672('0x5b')][_0xa672('0x5c')]()+']',JSON[_0xa672('0x2e')](_0x213fc5));});};
\ No newline at end of file
+var _0xc144=['Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','none','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','lastevent','The\x20User\x20ID\x20is:','toUpperCase','stringify','lodash','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','application/json','info','merge','format','calleridname','calleridnum','getString','Subjects','<br>','name','Fields','custom_fields','mapValues','keyBy','value','%s/api/v2/tickets','POST','then','validateEmail','%s/api/v2/agents','remoteUri','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/api/v2/contacts','Basic\x20%s','apiKey','toString','base64','debug','defaults','GET','map','forEach','string','picklist','nameField','customField','toLowerCase','content','type','push','idField','variable','variableName','Variable','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','Authorization','The\x20Enduser\x20ID\x20is:','Ticket\x20created!'];(function(_0x38b121,_0x561713){var _0x4fe806=function(_0x103045){while(--_0x103045){_0x38b121['push'](_0x38b121['shift']());}};_0x4fe806(++_0x561713);}(_0xc144,0x17b));var _0x4c14=function(_0x2940bf,_0x1a7281){_0x2940bf=_0x2940bf-0x0;var _0x4ca39e=_0xc144[_0x2940bf];return _0x4ca39e;};'use strict';var _=require(_0x4c14('0x0'));var rp=require('request-promise');var md5=require(_0x4c14('0x1'));var util=require(_0x4c14('0x2'));var Redis=require(_0x4c14('0x3'));var intUtil=require(_0x4c14('0x4'));var config=require(_0x4c14('0x5'));var logger=require(_0x4c14('0x6'))('freshdesk');config[_0x4c14('0x7')]=_['defaults'](config[_0x4c14('0x7')],{'host':_0x4c14('0x8'),'port':0x18eb});var io=require(_0x4c14('0x9'))(new Redis(config[_0x4c14('0x7')]));var headers={'Content-Type':_0x4c14('0xa'),'Accept':_0x4c14('0xa')};function emit(_0x162772,_0x5ba35d,_0x4c3469){io['to'](_0x162772)['emit'](_0x5ba35d,_0x4c3469);}function getTicket(_0x27807e,_0x6df13c,_0x1e065a,_0xeb98b2,_0x56aad3){logger[_0x4c14('0xb')]('Creating\x20new\x20ticket...');var _0x3182d8=_[_0x4c14('0xc')]({'responder_id':_0x6df13c['id'],'requester_id':_0x1e065a['id'],'name':util[_0x4c14('0xd')]('Caller\x20-\x20%s',_0x56aad3[_0x4c14('0xe')]),'phone':_0x56aad3[_0x4c14('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x4c14('0x10')](_0xeb98b2[_0x4c14('0x11')],_0x56aad3,'\x20'),'description':intUtil[_0x4c14('0x10')](_0xeb98b2['Descriptions'],_0x56aad3,_0x4c14('0x12')),'tags':getTags(_0xeb98b2['Tags'],_0x4c14('0x13'))},getCustomFields(_0xeb98b2[_0x4c14('0x14')],_0x56aad3));_0x3182d8[_0x4c14('0x15')]=_[_0x4c14('0x16')](_[_0x4c14('0x17')](_0x3182d8[_0x4c14('0x15')],'id'),_0x4c14('0x18'));return request({'uri':util['format'](_0x4c14('0x19'),_0x27807e['remoteUri']),'method':_0x4c14('0x1a'),'body':_0x3182d8})[_0x4c14('0x1b')](function(_0x5cd438){logger[_0x4c14('0xb')]('Ticket\x20created!');return _0x5cd438;});}function getUser(_0x3130de,_0x10898f){if(intUtil[_0x4c14('0x1c')](_0x10898f)){return request({'uri':util[_0x4c14('0xd')](_0x4c14('0x1d'),_0x3130de[_0x4c14('0x1e')]),'qs':{'email':_0x10898f}})[_0x4c14('0x1b')](function(_0x818e5){if(_0x818e5['length']){logger['info']('Agent\x20found!');return _[_0x4c14('0x1f')](_0x818e5,function(_0x1db5d6){return _0x1db5d6[_0x4c14('0x20')][_0x4c14('0x21')]===_0x10898f;});}else{logger['info'](_0x4c14('0x22'));return request({'uri':util['format'](_0x4c14('0x23'),_0x3130de['remoteUri'])})[_0x4c14('0x1b')](function(_0x42c1f9){logger[_0x4c14('0xb')](_0x4c14('0x24'));return _0x42c1f9;});}});}else{logger[_0x4c14('0xb')](_0x4c14('0x25'));return request({'uri':util[_0x4c14('0xd')](_0x4c14('0x23'),_0x3130de['remoteUri'])})[_0x4c14('0x1b')](function(_0x56ccbe){logger['info'](_0x4c14('0x24'));return _0x56ccbe;});}}function getEndUser(_0x1723c3,_0x47e307,_0x32688a){logger[_0x4c14('0xb')](_0x4c14('0x26'),_0x32688a);return request({'uri':util['format']('%s/api/v2/contacts',_0x1723c3[_0x4c14('0x1e')]),'qs':{'phone':_0x32688a}})['then'](function(_0x4d0b60){if(_0x4d0b60[_0x4c14('0x27')]){logger[_0x4c14('0xb')](_0x4c14('0x28'));return _[_0x4c14('0x1f')](_0x4d0b60,{'phone':_0x32688a});}else{logger['info'](_0x4c14('0x29'));return request({'uri':util['format'](_0x4c14('0x2a'),_0x1723c3['remoteUri']),'method':_0x4c14('0x1a'),'body':{'name':_0x47e307,'phone':_0x32688a}})[_0x4c14('0x1b')](function(_0x62fcf7){logger['info']('Enduser\x20created.');return _0x62fcf7;});}});}function getAuth(_0x25418b){return util[_0x4c14('0xd')](_0x4c14('0x2b'),new Buffer(_0x25418b[_0x4c14('0x2c')]+':X')[_0x4c14('0x2d')](_0x4c14('0x2e')));}function request(_0x1e7c26){logger[_0x4c14('0x2f')]('[HTTP]',JSON['stringify'](_0x1e7c26));return rp(_[_0x4c14('0x30')](_0x1e7c26,{'method':_0x4c14('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x6ff8a1,_0x191a12){var _0x15cc41=[];if(_0x6ff8a1&&_0x6ff8a1['length']>0x0){_0x15cc41=_[_0x4c14('0x32')](_0x6ff8a1,_0x191a12);}return _0x15cc41;}function getCustomFields(_0x351e40,_0x2068bb){var _0x8cdd21=[];var _0x573be9={'custom_fields':[]};if(_0x351e40[_0x4c14('0x27')]>0x0){_[_0x4c14('0x33')](_0x351e40,function(_0x1b52f6){if(_['includes']([_0x4c14('0x34'),_0x4c14('0x35')],_0x1b52f6['type'])&&_0x1b52f6[_0x4c14('0x36')]&&!_0x1b52f6[_0x4c14('0x37')]){_0x573be9[_0x1b52f6[_0x4c14('0x36')][_0x4c14('0x38')]()]=_0x1b52f6[_0x4c14('0x39')][_0x4c14('0x2d')]();}else if(_['includes']([_0x4c14('0x34'),_0x4c14('0x35')],_0x1b52f6[_0x4c14('0x3a')])&&_0x1b52f6['idField']&&_0x1b52f6[_0x4c14('0x37')]){_0x573be9[_0x4c14('0x15')][_0x4c14('0x3b')]({'id':_0x1b52f6[_0x4c14('0x3c')],'value':_0x1b52f6[_0x4c14('0x39')][_0x4c14('0x2d')]()});}else if(_0x1b52f6[_0x4c14('0x3a')]===_0x4c14('0x3d')&&_0x1b52f6['variableName']&&_0x1b52f6[_0x4c14('0x3c')]&&_0x1b52f6['customField']){_0x2068bb[_0x1b52f6[_0x4c14('0x3e')]]&&_0x573be9[_0x4c14('0x15')][_0x4c14('0x3b')]({'id':_0x1b52f6[_0x4c14('0x3c')],'value':_0x2068bb[_0x1b52f6['variableName']]['toString']()});}else if(_0x1b52f6[_0x4c14('0x3a')]==='customVariable'&&_0x1b52f6[_0x4c14('0x3f')]&&_0x1b52f6['Variable'][_0x4c14('0x13')]&&_0x1b52f6[_0x4c14('0x3c')]&&_0x1b52f6[_0x4c14('0x37')]){_0x2068bb[_0x1b52f6[_0x4c14('0x3f')][_0x4c14('0x13')][_0x4c14('0x38')]()]&&_0x573be9[_0x4c14('0x15')][_0x4c14('0x3b')]({'id':_0x1b52f6['idField'],'value':_0x2068bb[_0x1b52f6[_0x4c14('0x3f')]['name'][_0x4c14('0x38')]()][_0x4c14('0x2d')]()});}});}return _0x573be9;}exports[_0x4c14('0x40')]=function(_0x5e1346,_0x360ff7,_0x5b7a53,_0x2e72d7,_0x16b7d1,_0x5863a9){var _0x4e0a29,_0x28b608;_0x5863a9['remoteUri']=intUtil['stripTrailingSlash'](_0x5863a9[_0x4c14('0x1e')]);_0x5863a9['serverUrl']=intUtil[_0x4c14('0x41')](_0x5863a9['serverUrl']);if(_0x16b7d1&&_0x16b7d1[_0x4c14('0x42')]){logger[_0x4c14('0xb')](_0x4c14('0x43'),_0x4c14('0x44'));_0x360ff7[_0x4c14('0x45')]=util[_0x4c14('0xd')](_0x4c14('0x46'),_0x5863a9[_0x4c14('0x47')],_0x360ff7[_0x4c14('0x48')],md5(_0x360ff7[_0x4c14('0x48')]));}else{_0x360ff7[_0x4c14('0x45')]='';}headers[_0x4c14('0x49')]=getAuth(_0x5863a9);return getUser(_0x5863a9,_0x2e72d7[_0x4c14('0x21')])[_0x4c14('0x1b')](function(_0x8d0bf0){_0x4e0a29=_0x8d0bf0;logger[_0x4c14('0xb')]('The\x20User\x20ID\x20is:',_0x4e0a29['id']);return getEndUser(_0x5863a9,_0x360ff7[_0x4c14('0xe')],_0x360ff7[_0x4c14('0xf')]);})[_0x4c14('0x1b')](function(_0x54c2ba){_0x28b608=_0x54c2ba;logger[_0x4c14('0xb')](_0x4c14('0x4a'),_0x28b608['id']);return getTicket(_0x5863a9,_0x4e0a29,_0x28b608,_0x5b7a53,_0x360ff7);})[_0x4c14('0x1b')](function(_0x4978b6){if(_0x4978b6&&_0x4978b6['id']){logger[_0x4c14('0xb')](_0x4c14('0x4b'));logger[_0x4c14('0xb')]('The\x20Ticket\x20ID\x20is:',_0x4978b6['id']);logger[_0x4c14('0xb')](_0x4c14('0x43'),_0x4c14('0x4c'));emit(util[_0x4c14('0xd')](_0x4c14('0x4d'),_0x2e72d7[_0x4c14('0x13')]),_0x4c14('0x4e'),{'uri':util[_0x4c14('0xd')](_0x4c14('0x4f'),_0x5863a9[_0x4c14('0x1e')],_0x4978b6['id'])});}})[_0x4c14('0x50')](function(_0x4208fe){logger[_0x4c14('0x51')]('[QUEUE]',JSON['stringify'](_0x4208fe));});};exports[_0x4c14('0x52')]=function(_0x8b1513,_0x326711,_0x420893,_0x48cd73,_0x56b991,_0x5c9473,_0x29ddbb){var _0x5845d4,_0x18bae8;_0x5c9473[_0x4c14('0x1e')]=intUtil[_0x4c14('0x41')](_0x5c9473[_0x4c14('0x1e')]);_0x5c9473['serverUrl']=intUtil[_0x4c14('0x41')](_0x5c9473[_0x4c14('0x47')]);if(_0x29ddbb&&_0x29ddbb['recordingFormat']&&_0x29ddbb['recordingFormat']!==_0x4c14('0x53')){logger[_0x4c14('0xb')]('[OUTBOUND]',_0x4c14('0x44'));_0x326711[_0x4c14('0x45')]=util[_0x4c14('0xd')](_0x4c14('0x46'),_0x5c9473[_0x4c14('0x47')],_0x326711[_0x4c14('0x48')],md5(_0x326711[_0x4c14('0x48')]));}headers[_0x4c14('0x49')]=getAuth(_0x5c9473);return getUser(_0x5c9473,_0x48cd73[_0x4c14('0x21')])['then'](function(_0x2b563a){_0x5845d4=_0x2b563a;logger[_0x4c14('0xb')]('The\x20User\x20ID\x20is:',_0x5845d4['id']);return getEndUser(_0x5c9473,_0x326711['destcalleridname'],_0x326711[_0x4c14('0x54')]);})[_0x4c14('0x1b')](function(_0x9a06fa){_0x18bae8=_0x9a06fa;logger[_0x4c14('0xb')]('The\x20Enduser\x20ID\x20is:',_0x18bae8['id']);return getTicket(_0x5c9473,_0x5845d4,_0x18bae8,_0x420893,_0x326711);})[_0x4c14('0x1b')](function(_0x4711a8){if(_0x4711a8&&_0x4711a8['id']){logger[_0x4c14('0xb')]('Ticket\x20created!');logger[_0x4c14('0xb')](_0x4c14('0x55'),_0x4711a8['id']);logger['info'](_0x4c14('0x56'),_0x4c14('0x4c'));emit(util[_0x4c14('0xd')](_0x4c14('0x4d'),_0x48cd73['name']),_0x4c14('0x4e'),{'uri':util[_0x4c14('0xd')](_0x4c14('0x4f'),_0x5c9473['remoteUri'],_0x4711a8['id'])});}})[_0x4c14('0x50')](function(_0x45cfae){logger['error'](_0x4c14('0x56'),JSON['stringify'](_0x45cfae));});};exports['unmanaged']=function(_0x434d8c,_0x3eec8d,_0x1f192e,_0x4c77e3,_0xc0f25,_0x35c33c){var _0x3338aa,_0x58f0b6;_0x35c33c[_0x4c14('0x1e')]=intUtil[_0x4c14('0x41')](_0x35c33c[_0x4c14('0x1e')]);_0x35c33c[_0x4c14('0x47')]=intUtil[_0x4c14('0x41')](_0x35c33c[_0x4c14('0x47')]);if(_0xc0f25&&_0xc0f25[_0x4c14('0x42')]){logger[_0x4c14('0xb')]('['+_0x3eec8d[_0x4c14('0x57')]['toUpperCase']()+']',_0x4c14('0x44'));_0x3eec8d['recordingURL']=util['format'](_0x4c14('0x46'),_0x35c33c['serverUrl'],_0x3eec8d[_0x4c14('0x48')],md5(_0x3eec8d[_0x4c14('0x48')]));}else{_0x3eec8d[_0x4c14('0x45')]='';}headers[_0x4c14('0x49')]=getAuth(_0x35c33c);return getUser(_0x35c33c,'')[_0x4c14('0x1b')](function(_0x505c43){_0x3338aa=_0x505c43;logger[_0x4c14('0xb')](_0x4c14('0x58'),_0x3338aa['id']);return getEndUser(_0x35c33c,_0x3eec8d['calleridname'],_0x3eec8d[_0x4c14('0xf')]);})[_0x4c14('0x1b')](function(_0xa471d0){_0x58f0b6=_0xa471d0;logger[_0x4c14('0xb')](_0x4c14('0x4a'),_0x58f0b6['id']);return getTicket(_0x35c33c,_0x3338aa,_0x58f0b6,_0x1f192e,_0x3eec8d);})[_0x4c14('0x1b')](function(_0x1b53b3){if(_0x1b53b3){logger[_0x4c14('0xb')](_0x4c14('0x4b'));logger[_0x4c14('0xb')]('The\x20Ticket\x20ID\x20is:',_0x1b53b3['id']);}})['catch'](function(_0x3439ae){logger[_0x4c14('0x51')]('['+_0x3eec8d['lastevent'][_0x4c14('0x59')]()+']',JSON[_0x4c14('0x5a')](_0x3439ae));});};
\ No newline at end of file