Built motion from commit 10af8726.|2.6.34
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
index 04b7087..4a19be2 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x6a44=['outbound','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized','catch','stringify','monitor_format','lastevent','toUpperCase',']\x20Ticket\x20%s\x20created.',']\x20Integration\x20account\x20type\x20%s.','lodash','moment','bluebird','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','ticketType','assign','utc','getString','Subjects','Descriptions','WhoId','Case','ContactId','create','isNil','validateEmail','sobject','find','execute','then','length','Email','info','Agent\x20%s\x20found.','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','identity','user_id','display_name','Task','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','Contact','Lead','contact','lead','resolve','Phone','Enduser\x20with\x20phone\x20%s\x20not\x20found.','format','Caller\x20-\x20%s','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','No\x20Company','upperFirst','forEach','type','string','idField','content','variable','variableName','toString','Variable','name','toLowerCase','securityToken','Connection','remoteUri','https://login.salesforce.com','login','queue','serverUrl','stripTrailingSlash','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridnum','Fields','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','newTab','trigger:browser:url','%s/%s/e','instanceUrl','error','[QUEUE]','recordingFormat','none','recordingURL','destcalleridname','destcalleridnum'];(function(_0x56b91b,_0xf2607d){var _0x47b4be=function(_0x3aa78b){while(--_0x3aa78b){_0x56b91b['push'](_0x56b91b['shift']());}};_0x47b4be(++_0xf2607d);}(_0x6a44,0x6f));var _0x46a4=function(_0x267d96,_0x1ba62a){_0x267d96=_0x267d96-0x0;var _0x3af64a=_0x6a44[_0x267d96];return _0x3af64a;};'use strict';var _=require(_0x46a4('0x0'));var rp=require('request-promise');var moment=require(_0x46a4('0x1'));var BPromise=require(_0x46a4('0x2'));var md5=require('md5');var jsforce=require('jsforce');var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x46a4('0x3'));var config=require(_0x46a4('0x4'));var logger=require(_0x46a4('0x5'))(_0x46a4('0x6'));config[_0x46a4('0x7')]=_[_0x46a4('0x8')](config[_0x46a4('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x46a4('0x7')]));function emit(_0x964e80,_0x5567c1,_0x43baea){io['to'](_0x964e80)['emit'](_0x5567c1,_0x43baea);}function getTicket(_0x235dc0,_0x1893b2,_0x39ec1e,_0x590297,_0x219b35,_0x4edba4,_0x34a1a7,_0x12fc70){var _0x5ba35a={};if(_0x590297[_0x46a4('0x9')]==='Task'){_0x5ba35a=Object[_0x46a4('0xa')]({},{'OwnerId':_0x1893b2['id'],'ActivityDate':moment[_0x46a4('0xb')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil[_0x46a4('0xc')](_0x590297[_0x46a4('0xd')],_0x219b35,'\x20'),'Description':intUtil[_0x46a4('0xc')](_0x590297[_0x46a4('0xe')],_0x219b35,'\x0a')},getCustomFields(_0x4edba4,_0x219b35));if(_0x39ec1e){_0x5ba35a[_0x46a4('0xf')]=_0x39ec1e['id'];}}else if(_0x590297[_0x46a4('0x9')]===_0x46a4('0x10')){_0x5ba35a=Object['assign']({},{'OwnerId':_0x1893b2['id'],'Subject':intUtil[_0x46a4('0xc')](_0x590297[_0x46a4('0xd')],_0x219b35,'\x20'),'Description':intUtil['getString'](_0x590297['Descriptions'],_0x219b35,'\x0a')},getCustomFields(_0x4edba4,_0x219b35));if(_0x39ec1e){_0x5ba35a[_0x46a4('0x11')]=_0x39ec1e['id'];}}return _0x34a1a7['sobject'](_0x590297[_0x46a4('0x9')])[_0x46a4('0x12')](_0x5ba35a);}function getUser(_0x1e011d,_0x51483b,_0x4fea24){if(!_[_0x46a4('0x13')](_0x51483b)&&intUtil[_0x46a4('0x14')](_0x51483b)){var _0xb30424={'Email':_0x51483b};var _0x44a47c={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x4fea24[_0x46a4('0x15')]('User')[_0x46a4('0x16')](_0xb30424,_0x44a47c)[_0x46a4('0x17')]()[_0x46a4('0x18')](function(_0x1c2140){if(_0x1c2140[_0x46a4('0x19')]){var _0x10db6f=_['find'](_0x1c2140,function(_0x494637){return _0x494637[_0x46a4('0x1a')]===_0x51483b;});if(_0x10db6f){logger[_0x46a4('0x1b')](_0x46a4('0x1c'),_0x51483b);return BPromise['resolve']({'id':_0x10db6f['Id'],'name':_0x10db6f['Name']});}}else{logger['info'](_0x46a4('0x1d'),_0x51483b);return _0x4fea24[_0x46a4('0x1e')]()['then'](function(_0x113265){return BPromise['resolve']({'id':_0x113265[_0x46a4('0x1f')],'name':_0x113265[_0x46a4('0x20')]});});}});}else{logger[_0x46a4('0x1b')](_0x46a4('0x1d'),_0x51483b);return _0x4fea24[_0x46a4('0x1e')]()[_0x46a4('0x18')](function(_0xa74ea5){return BPromise['resolve']({'id':_0xa74ea5[_0x46a4('0x1f')],'name':_0xa74ea5[_0x46a4('0x20')]});});}}function getEndUser(_0x469850,_0x1cbbb7,_0x4caf90,_0x2d1fb4,_0x89d178){var _0x3cd633={'Phone':_0x2d1fb4};var _0x1686c9={'Id':!![],'Name':!![],'Phone':!![]};return BPromise['resolve']()['then'](function(){if(_0x1cbbb7[_0x46a4('0x9')]===_0x46a4('0x21')){logger[_0x46a4('0x1b')](_0x46a4('0x22'),_0x2d1fb4,_0x1cbbb7[_0x46a4('0x23')]);switch(_0x1cbbb7[_0x46a4('0x23')]){case'contact_lead':return _0x89d178['sobject'](_0x46a4('0x24'))[_0x46a4('0x16')](_0x3cd633,_0x1686c9)['execute']()[_0x46a4('0x18')](function(_0xc0c09){if(_0xc0c09&&_0xc0c09[_0x46a4('0x19')]){return _0xc0c09;}else{return _0x89d178['sobject'](_0x46a4('0x25'))[_0x46a4('0x16')](_0x3cd633,_0x1686c9);}});case _0x46a4('0x26'):return _0x89d178['sobject'](_0x46a4('0x24'))[_0x46a4('0x16')](_0x3cd633,_0x1686c9)[_0x46a4('0x17')]();case _0x46a4('0x27'):return _0x89d178[_0x46a4('0x15')](_0x46a4('0x25'))[_0x46a4('0x16')](_0x3cd633,_0x1686c9);default:return null;}}else if(_0x1cbbb7['ticketType']===_0x46a4('0x10')){logger[_0x46a4('0x1b')](_0x46a4('0x22'),_0x2d1fb4,'contact');return _0x89d178[_0x46a4('0x15')](_0x46a4('0x24'))['find'](_0x3cd633,_0x1686c9)[_0x46a4('0x17')]();}})[_0x46a4('0x18')](function(_0x35d567){if(_0x35d567&&_0x35d567[_0x46a4('0x19')]){var _0x2c4c21=_['find'](_0x35d567,function(_0x404d0d){return _0x404d0d['Phone']===_0x2d1fb4;});if(_0x2c4c21){return BPromise[_0x46a4('0x28')]({'id':_0x2c4c21['Id'],'name':_0x2c4c21['Name'],'phone':_0x2c4c21[_0x46a4('0x29')]});}}})[_0x46a4('0x18')](function(_0x46c2f7){if(_0x46c2f7){logger[_0x46a4('0x1b')]('Enduser\x20with\x20phone\x20%s\x20found.',_0x2d1fb4);return BPromise[_0x46a4('0x28')](_0x46c2f7);}else{logger['info'](_0x46a4('0x2a'),_0x2d1fb4);var _0x50e81e={'LastName':_0x4caf90!=='<unknown>'?_0x4caf90:util[_0x46a4('0x2b')](_0x46a4('0x2c'),_0x2d1fb4),'Phone':_0x2d1fb4};if(_0x1cbbb7[_0x46a4('0x2d')]){if(_0x1cbbb7['moduleCreate']===_0x46a4('0x26')){logger['info'](_0x46a4('0x2e'),_0x2d1fb4,_0x1cbbb7[_0x46a4('0x2d')]);}else if(_0x1cbbb7[_0x46a4('0x2d')]===_0x46a4('0x27')&&_0x1cbbb7['ticketType']===_0x46a4('0x21')){logger['info']('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x2d1fb4,_0x1cbbb7[_0x46a4('0x2d')]);_0x50e81e['Company']=_0x46a4('0x2f');}else{return null;}}return _0x89d178[_0x46a4('0x15')](_[_0x46a4('0x30')](_0x1cbbb7['moduleCreate']))[_0x46a4('0x12')](_0x50e81e);}});}function getCustomFields(_0xdb04f8,_0x1ed190){var _0x1d8256={};if(_0xdb04f8[_0x46a4('0x19')]>0x0){_[_0x46a4('0x31')](_0xdb04f8,function(_0xd3eac1){if(_0xd3eac1[_0x46a4('0x32')]===_0x46a4('0x33')&&_0xd3eac1[_0x46a4('0x34')]){_0x1d8256[_0xd3eac1['idField']]=_0xd3eac1[_0x46a4('0x35')]['toString']();}else if(_0xd3eac1[_0x46a4('0x32')]===_0x46a4('0x36')&&_0xd3eac1[_0x46a4('0x37')]&&_0xd3eac1[_0x46a4('0x34')]){_0x1ed190[_0xd3eac1['variableName']]&&(_0x1d8256[_0xd3eac1[_0x46a4('0x34')]]=_0x1ed190[_0xd3eac1['variableName']][_0x46a4('0x38')]());}else if(_0xd3eac1['type']==='customVariable'&&_0xd3eac1[_0x46a4('0x39')]&&_0xd3eac1[_0x46a4('0x39')][_0x46a4('0x3a')]&&_0xd3eac1[_0x46a4('0x34')]){_0x1ed190[_0xd3eac1['Variable']['name'][_0x46a4('0x3b')]()]&&(_0x1d8256[_0xd3eac1[_0x46a4('0x34')]]=_0x1ed190[_0xd3eac1[_0x46a4('0x39')]['name'][_0x46a4('0x3b')]()][_0x46a4('0x38')]());}});}return _0x1d8256;}function getConnection(_0x29e0e6){var _0x4ecb7d=_0x29e0e6['password']['concat'](_0x29e0e6[_0x46a4('0x3c')]);var _0x4b44b3=new jsforce[(_0x46a4('0x3d'))]({'oauth2':{'loginUrl':_0x29e0e6[_0x46a4('0x3e')]||_0x46a4('0x3f'),'clientId':_0x29e0e6['clientId'],'clientSecret':_0x29e0e6['clientSecret']}});return _0x4b44b3[_0x46a4('0x40')](_0x29e0e6['username'],_0x4ecb7d)['then'](function(){logger[_0x46a4('0x1b')]('Connection\x20established.');return _0x4b44b3;});}exports[_0x46a4('0x41')]=function(_0x5aedc7,_0x2e9f27,_0x4456d6,_0x24abf4,_0x4fb5cc,_0x480d9a){var _0x43b55d,_0x5b0834,_0x5db39b,_0x313538;_0x480d9a[_0x46a4('0x42')]=intUtil[_0x46a4('0x43')](_0x480d9a[_0x46a4('0x42')]);_0x480d9a[_0x46a4('0x3e')]=intUtil['stripTrailingSlash'](_0x480d9a[_0x46a4('0x3e')]);if(_0x4fb5cc&&_0x4fb5cc['monitor_format']){logger[_0x46a4('0x1b')]('[QUEUE]',_0x46a4('0x44'));_0x2e9f27['recordingURL']=util['format'](_0x46a4('0x45'),_0x480d9a[_0x46a4('0x42')],_0x2e9f27[_0x46a4('0x46')],md5(_0x2e9f27['uniqueid']));}else{_0x2e9f27['recordingURL']='';}return getConnection(_0x480d9a)[_0x46a4('0x18')](function(_0x50442a){_0x313538=_0x50442a;return getUser(_0x480d9a,_0x24abf4[_0x46a4('0x47')],_0x313538);})['then'](function(_0x445f1d){_0x43b55d=_0x445f1d;return getEndUser(_0x480d9a,_0x4456d6,_0x2e9f27['calleridname'],_0x2e9f27[_0x46a4('0x48')],_0x313538);})['then'](function(_0x5e067b){_0x5b0834=_0x5e067b;return getTicket(_0x480d9a,_0x43b55d,_0x5b0834,_0x4456d6,_0x2e9f27,_0x4456d6[_0x46a4('0x49')],_0x313538,'queue');})['then'](function(_0xb91a6c){_0x5db39b=_0xb91a6c;logger[_0x46a4('0x1b')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x5db39b['id']);logger[_0x46a4('0x1b')](_0x46a4('0x4a'),_0x5db39b['id'],_0x24abf4[_0x46a4('0x3a')],_0x480d9a[_0x46a4('0x32')]);switch(_0x480d9a['type']){case _0x46a4('0x4b'):emit(util['format'](_0x46a4('0x4c'),_0x24abf4[_0x46a4('0x3a')]),_0x46a4('0x4d'),{'recordId':_0x5db39b['id']});break;case _0x46a4('0x4e'):emit(util[_0x46a4('0x2b')](_0x46a4('0x4c'),_0x24abf4[_0x46a4('0x3a')]),_0x46a4('0x4f'),{'uri':util[_0x46a4('0x2b')](_0x46a4('0x50'),_0x313538[_0x46a4('0x51')],_0x5db39b['id'])});break;default:logger[_0x46a4('0x52')]('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})['catch'](function(_0xdeeac6){logger['error'](_0x46a4('0x53'),JSON['stringify'](_0xdeeac6));});};exports['outbound']=function(_0x5188e5,_0x5443ab,_0x46b12f,_0x40712c,_0x4633b8,_0x519b91,_0x2f1727){var _0x5d9e87,_0x34d394,_0x5bfb50,_0x53e523;_0x519b91[_0x46a4('0x42')]=intUtil['stripTrailingSlash'](_0x519b91[_0x46a4('0x42')]);_0x519b91[_0x46a4('0x3e')]=intUtil[_0x46a4('0x43')](_0x519b91['remoteUri']);if(_0x2f1727&&_0x2f1727[_0x46a4('0x54')]&&_0x2f1727[_0x46a4('0x54')]!==_0x46a4('0x55')){logger[_0x46a4('0x1b')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x5443ab[_0x46a4('0x56')]=util['format'](_0x46a4('0x45'),_0x519b91[_0x46a4('0x42')],_0x5443ab[_0x46a4('0x46')],md5(_0x5443ab[_0x46a4('0x46')]));}return getConnection(_0x519b91)[_0x46a4('0x18')](function(_0x1c9291){_0x53e523=_0x1c9291;return getUser(_0x519b91,_0x40712c[_0x46a4('0x47')],_0x53e523);})[_0x46a4('0x18')](function(_0x519d3b){_0x5d9e87=_0x519d3b;return getEndUser(_0x519b91,_0x46b12f,_0x5443ab[_0x46a4('0x57')],_0x5443ab[_0x46a4('0x58')],_0x53e523);})[_0x46a4('0x18')](function(_0x575002){_0x34d394=_0x575002;return getTicket(_0x519b91,_0x5d9e87,_0x34d394,_0x46b12f,_0x5443ab,_0x46b12f[_0x46a4('0x49')],_0x53e523,_0x46a4('0x59'));})[_0x46a4('0x18')](function(_0x4b733e){_0x5bfb50=_0x4b733e;logger[_0x46a4('0x1b')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x5bfb50['id']);logger['info'](_0x46a4('0x5a'),_0x5bfb50['id'],_0x40712c[_0x46a4('0x3a')],_0x519b91[_0x46a4('0x32')]);switch(_0x519b91['type']){case'integrationTab':emit(util[_0x46a4('0x2b')](_0x46a4('0x4c'),_0x40712c[_0x46a4('0x3a')]),'trigger:salesforce:display',{'recordId':_0x5bfb50['id']});break;case _0x46a4('0x4e'):emit(util['format'](_0x46a4('0x4c'),_0x40712c[_0x46a4('0x3a')]),_0x46a4('0x4f'),{'uri':util[_0x46a4('0x2b')](_0x46a4('0x50'),_0x53e523[_0x46a4('0x51')],_0x5bfb50['id'])});break;default:logger['error'](_0x46a4('0x5b'),_0x46a4('0x5c'));}})[_0x46a4('0x5d')](function(_0x388cfa){logger[_0x46a4('0x52')](_0x46a4('0x5b'),JSON[_0x46a4('0x5e')](_0x388cfa));});};exports['unmanaged']=function(_0x19f39c,_0x300ae9,_0x194d57,_0x58834d,_0x242c66,_0x4eeb90){var _0x145834,_0x9a561,_0x155ca5,_0x26e442;_0x4eeb90['serverUrl']=intUtil[_0x46a4('0x43')](_0x4eeb90[_0x46a4('0x42')]);_0x4eeb90[_0x46a4('0x3e')]=intUtil[_0x46a4('0x43')](_0x4eeb90[_0x46a4('0x3e')]);if(_0x242c66&&_0x242c66[_0x46a4('0x5f')]){logger[_0x46a4('0x1b')]('['+_0x300ae9[_0x46a4('0x60')][_0x46a4('0x61')]()+']',_0x46a4('0x44'));_0x300ae9[_0x46a4('0x56')]=util[_0x46a4('0x2b')](_0x46a4('0x45'),_0x4eeb90['serverUrl'],_0x300ae9[_0x46a4('0x46')],md5(_0x300ae9[_0x46a4('0x46')]));}else{_0x300ae9[_0x46a4('0x56')]='';}return getConnection(_0x4eeb90)[_0x46a4('0x18')](function(_0x704e43){_0x26e442=_0x704e43;if(!_[_0x46a4('0x13')](_0x58834d)){return getUser(_0x4eeb90,_0x58834d['name'],_0x26e442);}else{return getUser(_0x4eeb90,null,_0x26e442);}})['then'](function(_0x5681c2){_0x145834=_0x5681c2;return getEndUser(_0x4eeb90,_0x194d57,_0x300ae9['calleridname'],_0x300ae9[_0x46a4('0x48')],_0x26e442);})[_0x46a4('0x18')](function(_0x187304){_0x9a561=_0x187304;return getTicket(_0x4eeb90,_0x145834,_0x9a561,_0x194d57,_0x300ae9,_0x194d57['Fields'],_0x26e442);})[_0x46a4('0x18')](function(_0xbc0013){_0x155ca5=_0xbc0013;logger['info']('['+_0x300ae9['lastevent']['toUpperCase']()+_0x46a4('0x62'),_0x155ca5['id']);logger[_0x46a4('0x1b')]('['+_0x300ae9[_0x46a4('0x60')][_0x46a4('0x61')]()+_0x46a4('0x63'),_0x4eeb90[_0x46a4('0x32')]);})[_0x46a4('0x5d')](function(_0x45006b){logger[_0x46a4('0x52')]('['+_0x300ae9[_0x46a4('0x60')][_0x46a4('0x61')]()+']',JSON[_0x46a4('0x5e')](_0x45006b));});};
\ No newline at end of file
+var _0xb3a0=['Task','ActivityDate','IsReminderSet','IsRecurrence','contact','endUserType','WhoId','account','WhatId','ContactId','AccountId','leadId','info','Association\x20between\x20Case\x20and\x20Lead\x20skipped','sobject','create','isNil','User','find','execute','then','Agent\x20%s\x20found.','resolve','Name','identity','user_id','display_name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','cloneDeep','additionalSearchContact','merge','$or','Contact','length','additionalSearchLead','Lead','account_contact_lead','additionalSearchAccount','lead','first','Phone','attributes','type','toLowerCase','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','Enduser\x20with\x20phone\x20%s\x20not\x20found','moduleCreate','LastName','<unknown>','format','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','Caller\x20-\x20%s','upperFirst','forEach','string','picklist','idField','content','toString','variable','variableName','customVariable','name','Variable','password','concat','Connection','remoteUri','https://login.salesforce.com','clientId','login','Connection\x20established.','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridnum','Fields','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','newTab','trigger:browser:url','instanceUrl','error','catch','[QUEUE]','outbound','recordingFormat','none','[OUTBOUND]','recordingURL','destcalleridname','destcalleridnum','[OUTBOUND]\x20Ticket\x20%s\x20created.','%s/%s/e','Salesforce\x20account\x20type\x20not\x20recognized','unmanaged','lastevent','toUpperCase','lodash','request-promise','moment','bluebird','md5','jsforce','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','socket.io-emitter','Subjects','getString','Descriptions','ticketType'];(function(_0x1d8a5d,_0x59a110){var _0x54d59f=function(_0x54ce10){while(--_0x54ce10){_0x1d8a5d['push'](_0x1d8a5d['shift']());}};_0x54d59f(++_0x59a110);}(_0xb3a0,0xec));var _0x0b3a=function(_0x1facfa,_0x1acf7d){_0x1facfa=_0x1facfa-0x0;var _0x9ec701=_0xb3a0[_0x1facfa];return _0x9ec701;};'use strict';var _=require(_0x0b3a('0x0'));var rp=require(_0x0b3a('0x1'));var moment=require(_0x0b3a('0x2'));var BPromise=require(_0x0b3a('0x3'));var md5=require(_0x0b3a('0x4'));var jsforce=require(_0x0b3a('0x5'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x0b3a('0x6'));var config=require(_0x0b3a('0x7'));var logger=require(_0x0b3a('0x8'))(_0x0b3a('0x9'));config[_0x0b3a('0xa')]=_['defaults'](config[_0x0b3a('0xa')],{'host':'localhost','port':0x18eb});var io=require(_0x0b3a('0xb'))(new Redis(config[_0x0b3a('0xa')]));function emit(_0x2f1e73,_0x4e4836,_0x49233){io['to'](_0x2f1e73)['emit'](_0x4e4836,_0x49233);}function getTicket(_0x20476c,_0x3a5120,_0x308107,_0x208735,_0x1f6229,_0x56d093,_0x102314,_0x98f778){var _0x3052d8=Object['assign']({},{'OwnerId':_0x3a5120['id'],'Subject':intUtil['getString'](_0x208735[_0x0b3a('0xc')],_0x1f6229,'\x20'),'Description':intUtil[_0x0b3a('0xd')](_0x208735[_0x0b3a('0xe')],_0x1f6229,'\x0a')},getCustomFields(_0x56d093,_0x1f6229));if(_0x308107){if(_0x208735[_0x0b3a('0xf')]===_0x0b3a('0x10')){_0x3052d8[_0x0b3a('0x11')]=moment['utc']();_0x3052d8[_0x0b3a('0x12')]=![];_0x3052d8[_0x0b3a('0x13')]=![];if(_0x308107['endUserType']===_0x0b3a('0x14')||_0x308107[_0x0b3a('0x15')]==='lead'){_0x3052d8[_0x0b3a('0x16')]=_0x308107['id'];}else if(_0x308107['endUserType']===_0x0b3a('0x17')){_0x3052d8[_0x0b3a('0x18')]=_0x308107['id'];}}else if(_0x208735[_0x0b3a('0xf')]==='Case'){if(_0x308107[_0x0b3a('0x15')]===_0x0b3a('0x14')){_0x3052d8[_0x0b3a('0x19')]=_0x308107['id'];}else if(_0x308107[_0x0b3a('0x15')]==='account'){_0x3052d8[_0x0b3a('0x1a')]=_0x308107['id'];}else if(_0x308107['endUserType']==='lead'&&_0x208735['leadId']){_0x3052d8[_0x208735[_0x0b3a('0x1b')]]=_0x308107['id'];}else{logger[_0x0b3a('0x1c')](_0x0b3a('0x1d'));}}}return _0x102314[_0x0b3a('0x1e')](_0x208735[_0x0b3a('0xf')])[_0x0b3a('0x1f')](_0x3052d8);}function getUser(_0x50feda,_0x121bcb,_0x5a2fe6){if(!_[_0x0b3a('0x20')](_0x121bcb)&&intUtil['validateEmail'](_0x121bcb)){var _0x25c51d={'Email':_0x121bcb};var _0x197847={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x5a2fe6[_0x0b3a('0x1e')](_0x0b3a('0x21'))[_0x0b3a('0x22')](_0x25c51d,_0x197847)[_0x0b3a('0x23')]()[_0x0b3a('0x24')](function(_0x2f67b7){if(_0x2f67b7['length']){var _0x32a69a=_[_0x0b3a('0x22')](_0x2f67b7,function(_0x1c8763){return _0x1c8763['Email']===_0x121bcb;});if(_0x32a69a){logger[_0x0b3a('0x1c')](_0x0b3a('0x25'),_0x121bcb);return BPromise[_0x0b3a('0x26')]({'id':_0x32a69a['Id'],'name':_0x32a69a[_0x0b3a('0x27')]});}}else{logger['info']('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x121bcb);return _0x5a2fe6[_0x0b3a('0x28')]()[_0x0b3a('0x24')](function(_0xc87801){return BPromise[_0x0b3a('0x26')]({'id':_0xc87801[_0x0b3a('0x29')],'name':_0xc87801[_0x0b3a('0x2a')]});});}});}else{logger[_0x0b3a('0x1c')](_0x0b3a('0x2b'),_0x121bcb);return _0x5a2fe6['identity']()[_0x0b3a('0x24')](function(_0x41028a){return BPromise[_0x0b3a('0x26')]({'id':_0x41028a['user_id'],'name':_0x41028a[_0x0b3a('0x2a')]});});}}function getEndUser(_0x3377bf,_0x1e0f30,_0x250584,_0x1a1846,_0x18e09b){var _0x24fc34={'$or':{'Phone':_0x1a1846}};var _0x59a9ca={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x0b3a('0x26')]()['then'](function(){logger['info'](_0x0b3a('0x2c'),_0x1a1846,_0x1e0f30['moduleSearch']);switch(_0x1e0f30[_0x0b3a('0x2d')]){case _0x0b3a('0x2e'):var _0x2f803e=_[_0x0b3a('0x2f')](_0x24fc34);if(_0x1e0f30[_0x0b3a('0x30')]){var _0x298f0f={};_0x298f0f[_0x1e0f30[_0x0b3a('0x30')]]=_0x1a1846;_[_0x0b3a('0x31')](_0x2f803e[_0x0b3a('0x32')],_0x298f0f);}return _0x18e09b[_0x0b3a('0x1e')](_0x0b3a('0x33'))['find'](_0x2f803e,_0x59a9ca)[_0x0b3a('0x23')]()[_0x0b3a('0x24')](function(_0x471003){if(_0x471003&&_0x471003[_0x0b3a('0x34')]){return _0x471003;}else{var _0x3caecb=_[_0x0b3a('0x2f')](_0x24fc34);if(_0x1e0f30[_0x0b3a('0x35')]){var _0x4711c9={};_0x4711c9[_0x1e0f30[_0x0b3a('0x35')]]=_0x1a1846;_[_0x0b3a('0x31')](_0x3caecb[_0x0b3a('0x32')],_0x4711c9);}return _0x18e09b[_0x0b3a('0x1e')](_0x0b3a('0x36'))[_0x0b3a('0x22')](_0x3caecb,_0x59a9ca);}});case _0x0b3a('0x37'):var _0x1aca87=_[_0x0b3a('0x2f')](_0x24fc34);if(_0x1e0f30[_0x0b3a('0x38')]){var _0x298f0f={};_0x298f0f[_0x1e0f30[_0x0b3a('0x38')]]=_0x1a1846;_['merge'](_0x1aca87[_0x0b3a('0x32')],_0x298f0f);}return _0x18e09b[_0x0b3a('0x1e')]('Account')[_0x0b3a('0x22')](_0x1aca87,_0x59a9ca)[_0x0b3a('0x23')]()['then'](function(_0x4f663b){if(_0x4f663b&&_0x4f663b[_0x0b3a('0x34')]){return _0x4f663b;}else{var _0x89e474=_[_0x0b3a('0x2f')](_0x24fc34);if(_0x1e0f30[_0x0b3a('0x30')]){var _0x7957db={};_0x7957db[_0x1e0f30[_0x0b3a('0x30')]]=_0x1a1846;_[_0x0b3a('0x31')](_0x89e474[_0x0b3a('0x32')],_0x7957db);}return _0x18e09b[_0x0b3a('0x1e')](_0x0b3a('0x33'))['find'](_0x89e474,_0x59a9ca)[_0x0b3a('0x24')](function(_0x15a6b1){if(_0x15a6b1&&_0x15a6b1[_0x0b3a('0x34')]){return _0x15a6b1;}else{var _0x44c513=_[_0x0b3a('0x2f')](_0x24fc34);if(_0x1e0f30[_0x0b3a('0x35')]){var _0x506a8b={};_0x506a8b[_0x1e0f30[_0x0b3a('0x35')]]=_0x1a1846;_[_0x0b3a('0x31')](_0x44c513[_0x0b3a('0x32')],_0x506a8b);}return _0x18e09b['sobject']('Lead')[_0x0b3a('0x22')](_0x44c513,_0x59a9ca);}});}});case _0x0b3a('0x14'):var _0x2f803e=_['cloneDeep'](_0x24fc34);if(_0x1e0f30[_0x0b3a('0x30')]){var _0x298f0f={};_0x298f0f[_0x1e0f30[_0x0b3a('0x30')]]=_0x1a1846;_[_0x0b3a('0x31')](_0x2f803e['$or'],_0x298f0f);}return _0x18e09b['sobject']('Contact')[_0x0b3a('0x22')](_0x2f803e,_0x59a9ca)[_0x0b3a('0x23')]();case _0x0b3a('0x39'):var _0x42d8a2=_[_0x0b3a('0x2f')](_0x24fc34);if(_0x1e0f30[_0x0b3a('0x35')]){var _0x298f0f={};_0x298f0f[_0x1e0f30[_0x0b3a('0x35')]]=_0x1a1846;_[_0x0b3a('0x31')](_0x42d8a2[_0x0b3a('0x32')],_0x298f0f);}return _0x18e09b[_0x0b3a('0x1e')](_0x0b3a('0x36'))[_0x0b3a('0x22')](_0x42d8a2,_0x59a9ca);case _0x0b3a('0x17'):var _0x1aca87=_['cloneDeep'](_0x24fc34);if(_0x1e0f30[_0x0b3a('0x38')]){var _0x298f0f={};_0x298f0f[_0x1e0f30[_0x0b3a('0x38')]]=_0x1a1846;_[_0x0b3a('0x31')](_0x1aca87['$or'],_0x298f0f);}return _0x18e09b[_0x0b3a('0x1e')]('Account')[_0x0b3a('0x22')](_0x1aca87,_0x59a9ca);default:return null;}})[_0x0b3a('0x24')](function(_0x1139fa){if(_0x1139fa&&_0x1139fa['length']){var _0x42bad9=_[_0x0b3a('0x3a')](_0x1139fa);if(_0x42bad9){return BPromise[_0x0b3a('0x26')]({'id':_0x42bad9['Id'],'name':_0x42bad9[_0x0b3a('0x27')],'phone':_0x42bad9[_0x0b3a('0x3b')],'endUserType':_0x42bad9[_0x0b3a('0x3c')][_0x0b3a('0x3d')][_0x0b3a('0x3e')]()});}}})['then'](function(_0x58c31a){if(_0x58c31a){logger['info'](_0x0b3a('0x3f'),_0x58c31a[_0x0b3a('0x15')],_0x1a1846);return BPromise[_0x0b3a('0x26')](_0x58c31a);}else{logger[_0x0b3a('0x1c')](_0x0b3a('0x40'),_0x1a1846);var _0x3e7f8e={'Phone':_0x1a1846};if(_0x1e0f30[_0x0b3a('0x41')]){if(_0x1e0f30[_0x0b3a('0x41')]===_0x0b3a('0x14')){logger[_0x0b3a('0x1c')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x1a1846,_0x1e0f30[_0x0b3a('0x41')]);_0x3e7f8e[_0x0b3a('0x42')]=_0x250584!==_0x0b3a('0x43')?_0x250584:util[_0x0b3a('0x44')]('Caller\x20-\x20%s',_0x1a1846);}else if(_0x1e0f30[_0x0b3a('0x41')]==='lead'){logger[_0x0b3a('0x1c')](_0x0b3a('0x45'),_0x1a1846,_0x1e0f30[_0x0b3a('0x41')]);_0x3e7f8e[_0x0b3a('0x42')]=_0x250584!==_0x0b3a('0x43')?_0x250584:util['format']('Caller\x20-\x20%s',_0x1a1846);_0x3e7f8e[_0x0b3a('0x46')]='No\x20Company';}else if(_0x1e0f30['moduleCreate']===_0x0b3a('0x17')){logger[_0x0b3a('0x1c')](_0x0b3a('0x45'),_0x1a1846,_0x1e0f30['moduleCreate']);_0x3e7f8e[_0x0b3a('0x27')]=_0x250584!==_0x0b3a('0x43')?_0x250584:util[_0x0b3a('0x44')](_0x0b3a('0x47'),_0x1a1846);}else{return null;}}return _0x18e09b[_0x0b3a('0x1e')](_[_0x0b3a('0x48')](_0x1e0f30['moduleCreate']))[_0x0b3a('0x1f')](_0x3e7f8e)[_0x0b3a('0x24')](function(_0x44fbea){return BPromise['resolve']({'id':_0x44fbea['id'],'endUserType':_0x1e0f30[_0x0b3a('0x41')]});});}});}function getCustomFields(_0x27183c,_0x4a0448){var _0x11fd6a={};if(_0x27183c['length']>0x0){_[_0x0b3a('0x49')](_0x27183c,function(_0x22c0e6){if(_['includes']([_0x0b3a('0x4a'),_0x0b3a('0x4b')],_0x22c0e6[_0x0b3a('0x3d')])&&_0x22c0e6['idField']){_0x11fd6a[_0x22c0e6[_0x0b3a('0x4c')]]=_0x22c0e6[_0x0b3a('0x4d')][_0x0b3a('0x4e')]();}else if(_0x22c0e6[_0x0b3a('0x3d')]===_0x0b3a('0x4f')&&_0x22c0e6[_0x0b3a('0x50')]&&_0x22c0e6['idField']){_0x4a0448[_0x22c0e6[_0x0b3a('0x50')]]&&(_0x11fd6a[_0x22c0e6[_0x0b3a('0x4c')]]=_0x4a0448[_0x22c0e6[_0x0b3a('0x50')]][_0x0b3a('0x4e')]());}else if(_0x22c0e6[_0x0b3a('0x3d')]===_0x0b3a('0x51')&&_0x22c0e6['Variable']&&_0x22c0e6['Variable'][_0x0b3a('0x52')]&&_0x22c0e6[_0x0b3a('0x4c')]){_0x4a0448[_0x22c0e6[_0x0b3a('0x53')][_0x0b3a('0x52')][_0x0b3a('0x3e')]()]&&(_0x11fd6a[_0x22c0e6[_0x0b3a('0x4c')]]=_0x4a0448[_0x22c0e6[_0x0b3a('0x53')][_0x0b3a('0x52')][_0x0b3a('0x3e')]()][_0x0b3a('0x4e')]());}});}return _0x11fd6a;}function getConnection(_0x362b9d){var _0x2224f3=_0x362b9d[_0x0b3a('0x54')][_0x0b3a('0x55')](_0x362b9d['securityToken']);var _0x13f570=new jsforce[(_0x0b3a('0x56'))]({'oauth2':{'loginUrl':_0x362b9d[_0x0b3a('0x57')]||_0x0b3a('0x58'),'clientId':_0x362b9d[_0x0b3a('0x59')],'clientSecret':_0x362b9d['clientSecret']}});return _0x13f570[_0x0b3a('0x5a')](_0x362b9d['username'],_0x2224f3)[_0x0b3a('0x24')](function(){logger['info'](_0x0b3a('0x5b'));return _0x13f570;});}exports[_0x0b3a('0x5c')]=function(_0x20ceaf,_0x9a3ded,_0x3d3f4d,_0x4d9d48,_0x264770,_0x56347e){var _0x4b92b2,_0x3d886b,_0x2557e0,_0x5e7e9a;_0x56347e['serverUrl']=intUtil[_0x0b3a('0x5d')](_0x56347e[_0x0b3a('0x5e')]);_0x56347e[_0x0b3a('0x57')]=intUtil['stripTrailingSlash'](_0x56347e[_0x0b3a('0x57')]);if(_0x264770&&_0x264770[_0x0b3a('0x5f')]){logger[_0x0b3a('0x1c')]('[QUEUE]',_0x0b3a('0x60'));_0x9a3ded['recordingURL']=util[_0x0b3a('0x44')](_0x0b3a('0x61'),_0x56347e[_0x0b3a('0x5e')],_0x9a3ded[_0x0b3a('0x62')],md5(_0x9a3ded['uniqueid']));}else{_0x9a3ded['recordingURL']='';}return getConnection(_0x56347e)[_0x0b3a('0x24')](function(_0x15ba76){_0x5e7e9a=_0x15ba76;return getUser(_0x56347e,_0x4d9d48[_0x0b3a('0x63')],_0x5e7e9a);})['then'](function(_0x10d4f8){_0x4b92b2=_0x10d4f8;return getEndUser(_0x56347e,_0x3d3f4d,_0x9a3ded['calleridname'],_0x9a3ded[_0x0b3a('0x64')],_0x5e7e9a);})['then'](function(_0x2cf138){_0x3d886b=_0x2cf138;return getTicket(_0x56347e,_0x4b92b2,_0x3d886b,_0x3d3f4d,_0x9a3ded,_0x3d3f4d[_0x0b3a('0x65')],_0x5e7e9a,_0x0b3a('0x5c'));})['then'](function(_0x2a8605){_0x2557e0=_0x2a8605;logger[_0x0b3a('0x1c')](_0x0b3a('0x66'),_0x2557e0['id']);logger[_0x0b3a('0x1c')](_0x0b3a('0x67'),_0x2557e0['id'],_0x4d9d48['name'],_0x56347e[_0x0b3a('0x3d')]);switch(_0x56347e[_0x0b3a('0x3d')]){case _0x0b3a('0x68'):emit(util[_0x0b3a('0x44')](_0x0b3a('0x69'),_0x4d9d48[_0x0b3a('0x52')]),_0x0b3a('0x6a'),{'recordId':_0x2557e0['id']});break;case _0x0b3a('0x6b'):emit(util[_0x0b3a('0x44')](_0x0b3a('0x69'),_0x4d9d48[_0x0b3a('0x52')]),_0x0b3a('0x6c'),{'uri':util[_0x0b3a('0x44')]('%s/%s/e',_0x5e7e9a[_0x0b3a('0x6d')],_0x2557e0['id'])});break;default:logger[_0x0b3a('0x6e')]('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})[_0x0b3a('0x6f')](function(_0x4dfc8b){logger[_0x0b3a('0x6e')](_0x0b3a('0x70'),_0x4dfc8b);});};exports[_0x0b3a('0x71')]=function(_0x52eb80,_0x2e1838,_0x52851d,_0x3ae3ba,_0x14f87b,_0x2205dc,_0x33a7c5){var _0x397ca3,_0x235ca4,_0x53a60e,_0x35ce54;_0x2205dc[_0x0b3a('0x5e')]=intUtil[_0x0b3a('0x5d')](_0x2205dc[_0x0b3a('0x5e')]);_0x2205dc[_0x0b3a('0x57')]=intUtil[_0x0b3a('0x5d')](_0x2205dc[_0x0b3a('0x57')]);if(_0x33a7c5&&_0x33a7c5['recordingFormat']&&_0x33a7c5[_0x0b3a('0x72')]!==_0x0b3a('0x73')){logger[_0x0b3a('0x1c')](_0x0b3a('0x74'),_0x0b3a('0x60'));_0x2e1838[_0x0b3a('0x75')]=util[_0x0b3a('0x44')](_0x0b3a('0x61'),_0x2205dc[_0x0b3a('0x5e')],_0x2e1838[_0x0b3a('0x62')],md5(_0x2e1838[_0x0b3a('0x62')]));}return getConnection(_0x2205dc)['then'](function(_0x1884ed){_0x35ce54=_0x1884ed;return getUser(_0x2205dc,_0x3ae3ba[_0x0b3a('0x63')],_0x35ce54);})[_0x0b3a('0x24')](function(_0x32935b){_0x397ca3=_0x32935b;return getEndUser(_0x2205dc,_0x52851d,_0x2e1838[_0x0b3a('0x76')],_0x2e1838[_0x0b3a('0x77')],_0x35ce54);})['then'](function(_0x35b41a){_0x235ca4=_0x35b41a;return getTicket(_0x2205dc,_0x397ca3,_0x235ca4,_0x52851d,_0x2e1838,_0x52851d[_0x0b3a('0x65')],_0x35ce54,'outbound');})[_0x0b3a('0x24')](function(_0x3a402a){_0x53a60e=_0x3a402a;logger[_0x0b3a('0x1c')](_0x0b3a('0x78'),_0x53a60e['id']);logger[_0x0b3a('0x1c')]('[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.',_0x53a60e['id'],_0x3ae3ba[_0x0b3a('0x52')],_0x2205dc[_0x0b3a('0x3d')]);switch(_0x2205dc[_0x0b3a('0x3d')]){case _0x0b3a('0x68'):emit(util[_0x0b3a('0x44')](_0x0b3a('0x69'),_0x3ae3ba[_0x0b3a('0x52')]),'trigger:salesforce:display',{'recordId':_0x53a60e['id']});break;case'newTab':emit(util['format'](_0x0b3a('0x69'),_0x3ae3ba[_0x0b3a('0x52')]),_0x0b3a('0x6c'),{'uri':util[_0x0b3a('0x44')](_0x0b3a('0x79'),_0x35ce54[_0x0b3a('0x6d')],_0x53a60e['id'])});break;default:logger[_0x0b3a('0x6e')](_0x0b3a('0x74'),_0x0b3a('0x7a'));}})['catch'](function(_0xfb366){logger[_0x0b3a('0x6e')]('[OUTBOUND]',_0xfb366);});};exports[_0x0b3a('0x7b')]=function(_0x5e444d,_0x876548,_0xcaf50d,_0x2fb1da,_0x5346de,_0x3a2a10){var _0x41af28,_0x317de8,_0x379748,_0x5f24ea;_0x3a2a10[_0x0b3a('0x5e')]=intUtil[_0x0b3a('0x5d')](_0x3a2a10['serverUrl']);_0x3a2a10[_0x0b3a('0x57')]=intUtil[_0x0b3a('0x5d')](_0x3a2a10['remoteUri']);if(_0x5346de&&_0x5346de[_0x0b3a('0x5f')]){logger[_0x0b3a('0x1c')]('['+_0x876548[_0x0b3a('0x7c')][_0x0b3a('0x7d')]()+']',_0x0b3a('0x60'));_0x876548['recordingURL']=util['format'](_0x0b3a('0x61'),_0x3a2a10[_0x0b3a('0x5e')],_0x876548[_0x0b3a('0x62')],md5(_0x876548[_0x0b3a('0x62')]));}else{_0x876548[_0x0b3a('0x75')]='';}return getConnection(_0x3a2a10)[_0x0b3a('0x24')](function(_0x5b7dbc){_0x5f24ea=_0x5b7dbc;if(!_[_0x0b3a('0x20')](_0x2fb1da)){return getUser(_0x3a2a10,_0x2fb1da['name'],_0x5f24ea);}else{return getUser(_0x3a2a10,null,_0x5f24ea);}})[_0x0b3a('0x24')](function(_0x2c361a){_0x41af28=_0x2c361a;return getEndUser(_0x3a2a10,_0xcaf50d,_0x876548['calleridname'],_0x876548[_0x0b3a('0x64')],_0x5f24ea);})[_0x0b3a('0x24')](function(_0x4a027a){_0x317de8=_0x4a027a;return getTicket(_0x3a2a10,_0x41af28,_0x317de8,_0xcaf50d,_0x876548,_0xcaf50d[_0x0b3a('0x65')],_0x5f24ea);})[_0x0b3a('0x24')](function(_0x358011){_0x379748=_0x358011;logger['info']('['+_0x876548[_0x0b3a('0x7c')][_0x0b3a('0x7d')]()+']\x20Ticket\x20%s\x20created.',_0x379748['id']);logger[_0x0b3a('0x1c')]('['+_0x876548['lastevent'][_0x0b3a('0x7d')]()+']\x20Integration\x20account\x20type\x20%s.',_0x3a2a10[_0x0b3a('0x3d')]);})[_0x0b3a('0x6f')](function(_0x4a7f78){logger[_0x0b3a('0x6e')]('['+_0x876548['lastevent']['toUpperCase']()+']',_0x4a7f78);});};
\ No newline at end of file