Built motion from commit 10af8726.|2.6.34
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
index 67a5db8..4a19be2 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x7932=['format','Caller\x20-\x20%s','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','No\x20Company','upperFirst','forEach','type','string','idField','content','toString','variable','variableName','customVariable','Variable','name','toLowerCase','password','concat','securityToken','Connection','remoteUri','https://login.salesforce.com','clientId','clientSecret','username','Connection\x20established.','queue','serverUrl','stripTrailingSlash','monitor_format','recordingURL','email','calleridname','calleridnum','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','trigger:salesforce:display','user:%s','trigger:browser:url','%s/%s/e','error','catch','[QUEUE]','stringify','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','destcalleridname','destcalleridnum','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','instanceUrl','unmanaged','lastevent','toUpperCase','Fields',']\x20Ticket\x20%s\x20created.',']\x20Integration\x20account\x20type\x20%s.','moment','bluebird','md5','jsforce','util','ioredis','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','localhost','socket.io-emitter','emit','ticketType','Task','utc','getString','Subjects','Descriptions','WhoId','assign','ContactId','sobject','create','validateEmail','execute','then','find','Email','info','resolve','Name','identity','display_name','user_id','moduleSearch','Contact','length','Lead','contact','lead','Case','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','Phone','Enduser\x20with\x20phone\x20%s\x20not\x20found.','<unknown>'];(function(_0x45b1ba,_0x5a6a21){var _0x145ddb=function(_0x650d42){while(--_0x650d42){_0x45b1ba['push'](_0x45b1ba['shift']());}};_0x145ddb(++_0x5a6a21);}(_0x7932,0x11e));var _0x2793=function(_0x3e889e,_0x346e8c){_0x3e889e=_0x3e889e-0x0;var _0x365965=_0x7932[_0x3e889e];return _0x365965;};'use strict';var _=require('lodash');var rp=require('request-promise');var moment=require(_0x2793('0x0'));var BPromise=require(_0x2793('0x1'));var md5=require(_0x2793('0x2'));var jsforce=require(_0x2793('0x3'));var util=require(_0x2793('0x4'));var Redis=require(_0x2793('0x5'));var intUtil=require('./util');var config=require(_0x2793('0x6'));var logger=require(_0x2793('0x7'))(_0x2793('0x8'));config[_0x2793('0x9')]=_[_0x2793('0xa')](config['redis'],{'host':_0x2793('0xb'),'port':0x18eb});var io=require(_0x2793('0xc'))(new Redis(config[_0x2793('0x9')]));function emit(_0x5c3e7b,_0x5b9084,_0x235764){io['to'](_0x5c3e7b)[_0x2793('0xd')](_0x5b9084,_0x235764);}function getTicket(_0x37cc5b,_0x45b04e,_0x539049,_0x1796d9,_0x512496,_0x3a44f4,_0x432bea,_0x56ad8a){var _0x2d07ee={};if(_0x1796d9[_0x2793('0xe')]===_0x2793('0xf')){_0x2d07ee=Object['assign']({},{'OwnerId':_0x45b04e['id'],'ActivityDate':moment[_0x2793('0x10')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil[_0x2793('0x11')](_0x1796d9[_0x2793('0x12')],_0x512496,'\x20'),'Description':intUtil[_0x2793('0x11')](_0x1796d9[_0x2793('0x13')],_0x512496,'\x0a')},getCustomFields(_0x3a44f4,_0x512496));if(_0x539049){_0x2d07ee[_0x2793('0x14')]=_0x539049['id'];}}else if(_0x1796d9[_0x2793('0xe')]==='Case'){_0x2d07ee=Object[_0x2793('0x15')]({},{'OwnerId':_0x45b04e['id'],'Subject':intUtil[_0x2793('0x11')](_0x1796d9[_0x2793('0x12')],_0x512496,'\x20'),'Description':intUtil[_0x2793('0x11')](_0x1796d9[_0x2793('0x13')],_0x512496,'\x0a')},getCustomFields(_0x3a44f4,_0x512496));if(_0x539049){_0x2d07ee[_0x2793('0x16')]=_0x539049['id'];}}return _0x432bea[_0x2793('0x17')](_0x1796d9[_0x2793('0xe')])[_0x2793('0x18')](_0x2d07ee);}function getUser(_0x49001a,_0xf39d36,_0x1fe76d){if(!_['isNil'](_0xf39d36)&&intUtil[_0x2793('0x19')](_0xf39d36)){var _0x3538ac={'Email':_0xf39d36};var _0x2a2ae5={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x1fe76d[_0x2793('0x17')]('User')['find'](_0x3538ac,_0x2a2ae5)[_0x2793('0x1a')]()[_0x2793('0x1b')](function(_0x3c961e){if(_0x3c961e['length']){var _0x1e0ea4=_[_0x2793('0x1c')](_0x3c961e,function(_0x3eb000){return _0x3eb000[_0x2793('0x1d')]===_0xf39d36;});if(_0x1e0ea4){logger[_0x2793('0x1e')]('Agent\x20%s\x20found.',_0xf39d36);return BPromise[_0x2793('0x1f')]({'id':_0x1e0ea4['Id'],'name':_0x1e0ea4[_0x2793('0x20')]});}}else{logger[_0x2793('0x1e')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0xf39d36);return _0x1fe76d[_0x2793('0x21')]()[_0x2793('0x1b')](function(_0x2ef3a2){return BPromise[_0x2793('0x1f')]({'id':_0x2ef3a2['user_id'],'name':_0x2ef3a2[_0x2793('0x22')]});});}});}else{logger[_0x2793('0x1e')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0xf39d36);return _0x1fe76d[_0x2793('0x21')]()['then'](function(_0x56074e){return BPromise[_0x2793('0x1f')]({'id':_0x56074e[_0x2793('0x23')],'name':_0x56074e[_0x2793('0x22')]});});}}function getEndUser(_0x1c5a77,_0x43a93b,_0x2c4123,_0x1760e2,_0x3d2de1){var _0x43b72f={'Phone':_0x1760e2};var _0x2b0b0e={'Id':!![],'Name':!![],'Phone':!![]};return BPromise['resolve']()[_0x2793('0x1b')](function(){if(_0x43a93b[_0x2793('0xe')]===_0x2793('0xf')){logger[_0x2793('0x1e')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x1760e2,_0x43a93b[_0x2793('0x24')]);switch(_0x43a93b['moduleSearch']){case'contact_lead':return _0x3d2de1['sobject'](_0x2793('0x25'))[_0x2793('0x1c')](_0x43b72f,_0x2b0b0e)[_0x2793('0x1a')]()[_0x2793('0x1b')](function(_0x1d7371){if(_0x1d7371&&_0x1d7371[_0x2793('0x26')]){return _0x1d7371;}else{return _0x3d2de1['sobject'](_0x2793('0x27'))[_0x2793('0x1c')](_0x43b72f,_0x2b0b0e);}});case _0x2793('0x28'):return _0x3d2de1['sobject'](_0x2793('0x25'))[_0x2793('0x1c')](_0x43b72f,_0x2b0b0e)[_0x2793('0x1a')]();case _0x2793('0x29'):return _0x3d2de1[_0x2793('0x17')]('Lead')[_0x2793('0x1c')](_0x43b72f,_0x2b0b0e);default:return null;}}else if(_0x43a93b[_0x2793('0xe')]===_0x2793('0x2a')){logger['info'](_0x2793('0x2b'),_0x1760e2,_0x2793('0x28'));return _0x3d2de1[_0x2793('0x17')]('Contact')[_0x2793('0x1c')](_0x43b72f,_0x2b0b0e)[_0x2793('0x1a')]();}})[_0x2793('0x1b')](function(_0x15b7d1){if(_0x15b7d1&&_0x15b7d1[_0x2793('0x26')]){var _0xdc81de=_[_0x2793('0x1c')](_0x15b7d1,function(_0x5f1ad4){return _0x5f1ad4[_0x2793('0x2c')]===_0x1760e2;});if(_0xdc81de){return BPromise['resolve']({'id':_0xdc81de['Id'],'name':_0xdc81de[_0x2793('0x20')],'phone':_0xdc81de['Phone']});}}})[_0x2793('0x1b')](function(_0x5da12b){if(_0x5da12b){logger[_0x2793('0x1e')]('Enduser\x20with\x20phone\x20%s\x20found.',_0x1760e2);return BPromise[_0x2793('0x1f')](_0x5da12b);}else{logger['info'](_0x2793('0x2d'),_0x1760e2);var _0x58e090={'LastName':_0x2c4123!==_0x2793('0x2e')?_0x2c4123:util[_0x2793('0x2f')](_0x2793('0x30'),_0x1760e2),'Phone':_0x1760e2};if(_0x43a93b[_0x2793('0x31')]){if(_0x43a93b['moduleCreate']===_0x2793('0x28')){logger[_0x2793('0x1e')](_0x2793('0x32'),_0x1760e2,_0x43a93b['moduleCreate']);}else if(_0x43a93b[_0x2793('0x31')]===_0x2793('0x29')&&_0x43a93b[_0x2793('0xe')]===_0x2793('0xf')){logger['info'](_0x2793('0x32'),_0x1760e2,_0x43a93b[_0x2793('0x31')]);_0x58e090['Company']=_0x2793('0x33');}else{return null;}}return _0x3d2de1[_0x2793('0x17')](_[_0x2793('0x34')](_0x43a93b[_0x2793('0x31')]))[_0x2793('0x18')](_0x58e090);}});}function getCustomFields(_0x53a563,_0x13a800){var _0x187d11={};if(_0x53a563[_0x2793('0x26')]>0x0){_[_0x2793('0x35')](_0x53a563,function(_0x1d6d13){if(_0x1d6d13[_0x2793('0x36')]===_0x2793('0x37')&&_0x1d6d13['idField']){_0x187d11[_0x1d6d13[_0x2793('0x38')]]=_0x1d6d13[_0x2793('0x39')][_0x2793('0x3a')]();}else if(_0x1d6d13[_0x2793('0x36')]===_0x2793('0x3b')&&_0x1d6d13['variableName']&&_0x1d6d13['idField']){_0x13a800[_0x1d6d13['variableName']]&&(_0x187d11[_0x1d6d13[_0x2793('0x38')]]=_0x13a800[_0x1d6d13[_0x2793('0x3c')]]['toString']());}else if(_0x1d6d13[_0x2793('0x36')]===_0x2793('0x3d')&&_0x1d6d13[_0x2793('0x3e')]&&_0x1d6d13['Variable'][_0x2793('0x3f')]&&_0x1d6d13['idField']){_0x13a800[_0x1d6d13['Variable']['name']['toLowerCase']()]&&(_0x187d11[_0x1d6d13[_0x2793('0x38')]]=_0x13a800[_0x1d6d13[_0x2793('0x3e')][_0x2793('0x3f')][_0x2793('0x40')]()]['toString']());}});}return _0x187d11;}function getConnection(_0x41d839){var _0x5f5b39=_0x41d839[_0x2793('0x41')][_0x2793('0x42')](_0x41d839[_0x2793('0x43')]);var _0x2df6bc=new jsforce[(_0x2793('0x44'))]({'oauth2':{'loginUrl':_0x41d839[_0x2793('0x45')]||_0x2793('0x46'),'clientId':_0x41d839[_0x2793('0x47')],'clientSecret':_0x41d839[_0x2793('0x48')]}});return _0x2df6bc['login'](_0x41d839[_0x2793('0x49')],_0x5f5b39)[_0x2793('0x1b')](function(){logger[_0x2793('0x1e')](_0x2793('0x4a'));return _0x2df6bc;});}exports[_0x2793('0x4b')]=function(_0x5b7419,_0x323a7a,_0x414dab,_0x14c05d,_0x49c820,_0xc8bd6){var _0x523122,_0x13e352,_0x3af37e,_0xed8f06;_0xc8bd6[_0x2793('0x4c')]=intUtil[_0x2793('0x4d')](_0xc8bd6['serverUrl']);_0xc8bd6['remoteUri']=intUtil['stripTrailingSlash'](_0xc8bd6['remoteUri']);if(_0x49c820&&_0x49c820[_0x2793('0x4e')]){logger[_0x2793('0x1e')]('[QUEUE]','Recording\x20is\x20enabled!');_0x323a7a['recordingURL']=util[_0x2793('0x2f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xc8bd6[_0x2793('0x4c')],_0x323a7a['uniqueid'],md5(_0x323a7a['uniqueid']));}else{_0x323a7a[_0x2793('0x4f')]='';}return getConnection(_0xc8bd6)['then'](function(_0x3c6522){_0xed8f06=_0x3c6522;return getUser(_0xc8bd6,_0x14c05d[_0x2793('0x50')],_0xed8f06);})[_0x2793('0x1b')](function(_0x9bdd08){_0x523122=_0x9bdd08;return getEndUser(_0xc8bd6,_0x414dab,_0x323a7a[_0x2793('0x51')],_0x323a7a[_0x2793('0x52')],_0xed8f06);})[_0x2793('0x1b')](function(_0x338068){_0x13e352=_0x338068;return getTicket(_0xc8bd6,_0x523122,_0x13e352,_0x414dab,_0x323a7a,_0x414dab['Fields'],_0xed8f06,_0x2793('0x4b'));})[_0x2793('0x1b')](function(_0x26e416){_0x3af37e=_0x26e416;logger['info'](_0x2793('0x53'),_0x3af37e['id']);logger[_0x2793('0x1e')](_0x2793('0x54'),_0x3af37e['id'],_0x14c05d['name'],_0xc8bd6['type']);switch(_0xc8bd6[_0x2793('0x36')]){case _0x2793('0x55'):emit(util[_0x2793('0x2f')]('user:%s',_0x14c05d['name']),_0x2793('0x56'),{'recordId':_0x3af37e['id']});break;case'newTab':emit(util[_0x2793('0x2f')](_0x2793('0x57'),_0x14c05d['name']),_0x2793('0x58'),{'uri':util[_0x2793('0x2f')](_0x2793('0x59'),_0xed8f06['instanceUrl'],_0x3af37e['id'])});break;default:logger[_0x2793('0x5a')]('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})[_0x2793('0x5b')](function(_0x202594){logger['error'](_0x2793('0x5c'),JSON[_0x2793('0x5d')](_0x202594));});};exports[_0x2793('0x5e')]=function(_0x1445d1,_0x2b82d7,_0x296798,_0x4bd850,_0x530fc1,_0x275f8b,_0x278003){var _0x471f5c,_0x2d4f95,_0x19faab,_0x39486;_0x275f8b[_0x2793('0x4c')]=intUtil[_0x2793('0x4d')](_0x275f8b['serverUrl']);_0x275f8b[_0x2793('0x45')]=intUtil[_0x2793('0x4d')](_0x275f8b[_0x2793('0x45')]);if(_0x278003&&_0x278003['recordingFormat']&&_0x278003[_0x2793('0x5f')]!==_0x2793('0x60')){logger[_0x2793('0x1e')](_0x2793('0x61'),_0x2793('0x62'));_0x2b82d7[_0x2793('0x4f')]=util[_0x2793('0x2f')](_0x2793('0x63'),_0x275f8b['serverUrl'],_0x2b82d7[_0x2793('0x64')],md5(_0x2b82d7['uniqueid']));}return getConnection(_0x275f8b)[_0x2793('0x1b')](function(_0x59a970){_0x39486=_0x59a970;return getUser(_0x275f8b,_0x4bd850[_0x2793('0x50')],_0x39486);})[_0x2793('0x1b')](function(_0x266040){_0x471f5c=_0x266040;return getEndUser(_0x275f8b,_0x296798,_0x2b82d7[_0x2793('0x65')],_0x2b82d7[_0x2793('0x66')],_0x39486);})['then'](function(_0x37660d){_0x2d4f95=_0x37660d;return getTicket(_0x275f8b,_0x471f5c,_0x2d4f95,_0x296798,_0x2b82d7,_0x296798['Fields'],_0x39486,'outbound');})[_0x2793('0x1b')](function(_0x13aefd){_0x19faab=_0x13aefd;logger[_0x2793('0x1e')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x19faab['id']);logger[_0x2793('0x1e')](_0x2793('0x67'),_0x19faab['id'],_0x4bd850[_0x2793('0x3f')],_0x275f8b[_0x2793('0x36')]);switch(_0x275f8b['type']){case _0x2793('0x55'):emit(util[_0x2793('0x2f')](_0x2793('0x57'),_0x4bd850['name']),_0x2793('0x56'),{'recordId':_0x19faab['id']});break;case'newTab':emit(util[_0x2793('0x2f')](_0x2793('0x57'),_0x4bd850[_0x2793('0x3f')]),_0x2793('0x58'),{'uri':util[_0x2793('0x2f')]('%s/%s/e',_0x39486[_0x2793('0x68')],_0x19faab['id'])});break;default:logger[_0x2793('0x5a')](_0x2793('0x61'),'Salesforce\x20account\x20type\x20not\x20recognized');}})[_0x2793('0x5b')](function(_0xba0f0b){logger[_0x2793('0x5a')](_0x2793('0x61'),JSON['stringify'](_0xba0f0b));});};exports[_0x2793('0x69')]=function(_0x2e4e13,_0x140275,_0x2e2023,_0x59d938,_0x5a1dfa,_0xef6ae4){var _0x158ce7,_0x3bbfb0,_0x4fa54d,_0xb81631;_0xef6ae4['serverUrl']=intUtil['stripTrailingSlash'](_0xef6ae4[_0x2793('0x4c')]);_0xef6ae4[_0x2793('0x45')]=intUtil[_0x2793('0x4d')](_0xef6ae4[_0x2793('0x45')]);if(_0x5a1dfa&&_0x5a1dfa[_0x2793('0x4e')]){logger[_0x2793('0x1e')]('['+_0x140275[_0x2793('0x6a')][_0x2793('0x6b')]()+']',_0x2793('0x62'));_0x140275[_0x2793('0x4f')]=util[_0x2793('0x2f')](_0x2793('0x63'),_0xef6ae4['serverUrl'],_0x140275['uniqueid'],md5(_0x140275[_0x2793('0x64')]));}else{_0x140275[_0x2793('0x4f')]='';}return getConnection(_0xef6ae4)[_0x2793('0x1b')](function(_0x40f329){_0xb81631=_0x40f329;if(!_['isNil'](_0x59d938)){return getUser(_0xef6ae4,_0x59d938['name'],_0xb81631);}else{return getUser(_0xef6ae4,null,_0xb81631);}})['then'](function(_0x442c8f){_0x158ce7=_0x442c8f;return getEndUser(_0xef6ae4,_0x2e2023,_0x140275['calleridname'],_0x140275['calleridnum'],_0xb81631);})['then'](function(_0x1edf43){_0x3bbfb0=_0x1edf43;return getTicket(_0xef6ae4,_0x158ce7,_0x3bbfb0,_0x2e2023,_0x140275,_0x2e2023[_0x2793('0x6c')],_0xb81631);})[_0x2793('0x1b')](function(_0x3ec3ef){_0x4fa54d=_0x3ec3ef;logger[_0x2793('0x1e')]('['+_0x140275[_0x2793('0x6a')][_0x2793('0x6b')]()+_0x2793('0x6d'),_0x4fa54d['id']);logger[_0x2793('0x1e')]('['+_0x140275[_0x2793('0x6a')]['toUpperCase']()+_0x2793('0x6e'),_0xef6ae4[_0x2793('0x36')]);})['catch'](function(_0x56eb4a){logger[_0x2793('0x5a')]('['+_0x140275[_0x2793('0x6a')][_0x2793('0x6b')]()+']',JSON[_0x2793('0x5d')](_0x56eb4a));});};
\ No newline at end of file
+var _0xb3a0=['Task','ActivityDate','IsReminderSet','IsRecurrence','contact','endUserType','WhoId','account','WhatId','ContactId','AccountId','leadId','info','Association\x20between\x20Case\x20and\x20Lead\x20skipped','sobject','create','isNil','User','find','execute','then','Agent\x20%s\x20found.','resolve','Name','identity','user_id','display_name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','cloneDeep','additionalSearchContact','merge','$or','Contact','length','additionalSearchLead','Lead','account_contact_lead','additionalSearchAccount','lead','first','Phone','attributes','type','toLowerCase','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','Enduser\x20with\x20phone\x20%s\x20not\x20found','moduleCreate','LastName','<unknown>','format','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','Caller\x20-\x20%s','upperFirst','forEach','string','picklist','idField','content','toString','variable','variableName','customVariable','name','Variable','password','concat','Connection','remoteUri','https://login.salesforce.com','clientId','login','Connection\x20established.','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridnum','Fields','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','newTab','trigger:browser:url','instanceUrl','error','catch','[QUEUE]','outbound','recordingFormat','none','[OUTBOUND]','recordingURL','destcalleridname','destcalleridnum','[OUTBOUND]\x20Ticket\x20%s\x20created.','%s/%s/e','Salesforce\x20account\x20type\x20not\x20recognized','unmanaged','lastevent','toUpperCase','lodash','request-promise','moment','bluebird','md5','jsforce','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','socket.io-emitter','Subjects','getString','Descriptions','ticketType'];(function(_0x1d8a5d,_0x59a110){var _0x54d59f=function(_0x54ce10){while(--_0x54ce10){_0x1d8a5d['push'](_0x1d8a5d['shift']());}};_0x54d59f(++_0x59a110);}(_0xb3a0,0xec));var _0x0b3a=function(_0x1facfa,_0x1acf7d){_0x1facfa=_0x1facfa-0x0;var _0x9ec701=_0xb3a0[_0x1facfa];return _0x9ec701;};'use strict';var _=require(_0x0b3a('0x0'));var rp=require(_0x0b3a('0x1'));var moment=require(_0x0b3a('0x2'));var BPromise=require(_0x0b3a('0x3'));var md5=require(_0x0b3a('0x4'));var jsforce=require(_0x0b3a('0x5'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x0b3a('0x6'));var config=require(_0x0b3a('0x7'));var logger=require(_0x0b3a('0x8'))(_0x0b3a('0x9'));config[_0x0b3a('0xa')]=_['defaults'](config[_0x0b3a('0xa')],{'host':'localhost','port':0x18eb});var io=require(_0x0b3a('0xb'))(new Redis(config[_0x0b3a('0xa')]));function emit(_0x2f1e73,_0x4e4836,_0x49233){io['to'](_0x2f1e73)['emit'](_0x4e4836,_0x49233);}function getTicket(_0x20476c,_0x3a5120,_0x308107,_0x208735,_0x1f6229,_0x56d093,_0x102314,_0x98f778){var _0x3052d8=Object['assign']({},{'OwnerId':_0x3a5120['id'],'Subject':intUtil['getString'](_0x208735[_0x0b3a('0xc')],_0x1f6229,'\x20'),'Description':intUtil[_0x0b3a('0xd')](_0x208735[_0x0b3a('0xe')],_0x1f6229,'\x0a')},getCustomFields(_0x56d093,_0x1f6229));if(_0x308107){if(_0x208735[_0x0b3a('0xf')]===_0x0b3a('0x10')){_0x3052d8[_0x0b3a('0x11')]=moment['utc']();_0x3052d8[_0x0b3a('0x12')]=![];_0x3052d8[_0x0b3a('0x13')]=![];if(_0x308107['endUserType']===_0x0b3a('0x14')||_0x308107[_0x0b3a('0x15')]==='lead'){_0x3052d8[_0x0b3a('0x16')]=_0x308107['id'];}else if(_0x308107['endUserType']===_0x0b3a('0x17')){_0x3052d8[_0x0b3a('0x18')]=_0x308107['id'];}}else if(_0x208735[_0x0b3a('0xf')]==='Case'){if(_0x308107[_0x0b3a('0x15')]===_0x0b3a('0x14')){_0x3052d8[_0x0b3a('0x19')]=_0x308107['id'];}else if(_0x308107[_0x0b3a('0x15')]==='account'){_0x3052d8[_0x0b3a('0x1a')]=_0x308107['id'];}else if(_0x308107['endUserType']==='lead'&&_0x208735['leadId']){_0x3052d8[_0x208735[_0x0b3a('0x1b')]]=_0x308107['id'];}else{logger[_0x0b3a('0x1c')](_0x0b3a('0x1d'));}}}return _0x102314[_0x0b3a('0x1e')](_0x208735[_0x0b3a('0xf')])[_0x0b3a('0x1f')](_0x3052d8);}function getUser(_0x50feda,_0x121bcb,_0x5a2fe6){if(!_[_0x0b3a('0x20')](_0x121bcb)&&intUtil['validateEmail'](_0x121bcb)){var _0x25c51d={'Email':_0x121bcb};var _0x197847={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x5a2fe6[_0x0b3a('0x1e')](_0x0b3a('0x21'))[_0x0b3a('0x22')](_0x25c51d,_0x197847)[_0x0b3a('0x23')]()[_0x0b3a('0x24')](function(_0x2f67b7){if(_0x2f67b7['length']){var _0x32a69a=_[_0x0b3a('0x22')](_0x2f67b7,function(_0x1c8763){return _0x1c8763['Email']===_0x121bcb;});if(_0x32a69a){logger[_0x0b3a('0x1c')](_0x0b3a('0x25'),_0x121bcb);return BPromise[_0x0b3a('0x26')]({'id':_0x32a69a['Id'],'name':_0x32a69a[_0x0b3a('0x27')]});}}else{logger['info']('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x121bcb);return _0x5a2fe6[_0x0b3a('0x28')]()[_0x0b3a('0x24')](function(_0xc87801){return BPromise[_0x0b3a('0x26')]({'id':_0xc87801[_0x0b3a('0x29')],'name':_0xc87801[_0x0b3a('0x2a')]});});}});}else{logger[_0x0b3a('0x1c')](_0x0b3a('0x2b'),_0x121bcb);return _0x5a2fe6['identity']()[_0x0b3a('0x24')](function(_0x41028a){return BPromise[_0x0b3a('0x26')]({'id':_0x41028a['user_id'],'name':_0x41028a[_0x0b3a('0x2a')]});});}}function getEndUser(_0x3377bf,_0x1e0f30,_0x250584,_0x1a1846,_0x18e09b){var _0x24fc34={'$or':{'Phone':_0x1a1846}};var _0x59a9ca={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x0b3a('0x26')]()['then'](function(){logger['info'](_0x0b3a('0x2c'),_0x1a1846,_0x1e0f30['moduleSearch']);switch(_0x1e0f30[_0x0b3a('0x2d')]){case _0x0b3a('0x2e'):var _0x2f803e=_[_0x0b3a('0x2f')](_0x24fc34);if(_0x1e0f30[_0x0b3a('0x30')]){var _0x298f0f={};_0x298f0f[_0x1e0f30[_0x0b3a('0x30')]]=_0x1a1846;_[_0x0b3a('0x31')](_0x2f803e[_0x0b3a('0x32')],_0x298f0f);}return _0x18e09b[_0x0b3a('0x1e')](_0x0b3a('0x33'))['find'](_0x2f803e,_0x59a9ca)[_0x0b3a('0x23')]()[_0x0b3a('0x24')](function(_0x471003){if(_0x471003&&_0x471003[_0x0b3a('0x34')]){return _0x471003;}else{var _0x3caecb=_[_0x0b3a('0x2f')](_0x24fc34);if(_0x1e0f30[_0x0b3a('0x35')]){var _0x4711c9={};_0x4711c9[_0x1e0f30[_0x0b3a('0x35')]]=_0x1a1846;_[_0x0b3a('0x31')](_0x3caecb[_0x0b3a('0x32')],_0x4711c9);}return _0x18e09b[_0x0b3a('0x1e')](_0x0b3a('0x36'))[_0x0b3a('0x22')](_0x3caecb,_0x59a9ca);}});case _0x0b3a('0x37'):var _0x1aca87=_[_0x0b3a('0x2f')](_0x24fc34);if(_0x1e0f30[_0x0b3a('0x38')]){var _0x298f0f={};_0x298f0f[_0x1e0f30[_0x0b3a('0x38')]]=_0x1a1846;_['merge'](_0x1aca87[_0x0b3a('0x32')],_0x298f0f);}return _0x18e09b[_0x0b3a('0x1e')]('Account')[_0x0b3a('0x22')](_0x1aca87,_0x59a9ca)[_0x0b3a('0x23')]()['then'](function(_0x4f663b){if(_0x4f663b&&_0x4f663b[_0x0b3a('0x34')]){return _0x4f663b;}else{var _0x89e474=_[_0x0b3a('0x2f')](_0x24fc34);if(_0x1e0f30[_0x0b3a('0x30')]){var _0x7957db={};_0x7957db[_0x1e0f30[_0x0b3a('0x30')]]=_0x1a1846;_[_0x0b3a('0x31')](_0x89e474[_0x0b3a('0x32')],_0x7957db);}return _0x18e09b[_0x0b3a('0x1e')](_0x0b3a('0x33'))['find'](_0x89e474,_0x59a9ca)[_0x0b3a('0x24')](function(_0x15a6b1){if(_0x15a6b1&&_0x15a6b1[_0x0b3a('0x34')]){return _0x15a6b1;}else{var _0x44c513=_[_0x0b3a('0x2f')](_0x24fc34);if(_0x1e0f30[_0x0b3a('0x35')]){var _0x506a8b={};_0x506a8b[_0x1e0f30[_0x0b3a('0x35')]]=_0x1a1846;_[_0x0b3a('0x31')](_0x44c513[_0x0b3a('0x32')],_0x506a8b);}return _0x18e09b['sobject']('Lead')[_0x0b3a('0x22')](_0x44c513,_0x59a9ca);}});}});case _0x0b3a('0x14'):var _0x2f803e=_['cloneDeep'](_0x24fc34);if(_0x1e0f30[_0x0b3a('0x30')]){var _0x298f0f={};_0x298f0f[_0x1e0f30[_0x0b3a('0x30')]]=_0x1a1846;_[_0x0b3a('0x31')](_0x2f803e['$or'],_0x298f0f);}return _0x18e09b['sobject']('Contact')[_0x0b3a('0x22')](_0x2f803e,_0x59a9ca)[_0x0b3a('0x23')]();case _0x0b3a('0x39'):var _0x42d8a2=_[_0x0b3a('0x2f')](_0x24fc34);if(_0x1e0f30[_0x0b3a('0x35')]){var _0x298f0f={};_0x298f0f[_0x1e0f30[_0x0b3a('0x35')]]=_0x1a1846;_[_0x0b3a('0x31')](_0x42d8a2[_0x0b3a('0x32')],_0x298f0f);}return _0x18e09b[_0x0b3a('0x1e')](_0x0b3a('0x36'))[_0x0b3a('0x22')](_0x42d8a2,_0x59a9ca);case _0x0b3a('0x17'):var _0x1aca87=_['cloneDeep'](_0x24fc34);if(_0x1e0f30[_0x0b3a('0x38')]){var _0x298f0f={};_0x298f0f[_0x1e0f30[_0x0b3a('0x38')]]=_0x1a1846;_[_0x0b3a('0x31')](_0x1aca87['$or'],_0x298f0f);}return _0x18e09b[_0x0b3a('0x1e')]('Account')[_0x0b3a('0x22')](_0x1aca87,_0x59a9ca);default:return null;}})[_0x0b3a('0x24')](function(_0x1139fa){if(_0x1139fa&&_0x1139fa['length']){var _0x42bad9=_[_0x0b3a('0x3a')](_0x1139fa);if(_0x42bad9){return BPromise[_0x0b3a('0x26')]({'id':_0x42bad9['Id'],'name':_0x42bad9[_0x0b3a('0x27')],'phone':_0x42bad9[_0x0b3a('0x3b')],'endUserType':_0x42bad9[_0x0b3a('0x3c')][_0x0b3a('0x3d')][_0x0b3a('0x3e')]()});}}})['then'](function(_0x58c31a){if(_0x58c31a){logger['info'](_0x0b3a('0x3f'),_0x58c31a[_0x0b3a('0x15')],_0x1a1846);return BPromise[_0x0b3a('0x26')](_0x58c31a);}else{logger[_0x0b3a('0x1c')](_0x0b3a('0x40'),_0x1a1846);var _0x3e7f8e={'Phone':_0x1a1846};if(_0x1e0f30[_0x0b3a('0x41')]){if(_0x1e0f30[_0x0b3a('0x41')]===_0x0b3a('0x14')){logger[_0x0b3a('0x1c')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x1a1846,_0x1e0f30[_0x0b3a('0x41')]);_0x3e7f8e[_0x0b3a('0x42')]=_0x250584!==_0x0b3a('0x43')?_0x250584:util[_0x0b3a('0x44')]('Caller\x20-\x20%s',_0x1a1846);}else if(_0x1e0f30[_0x0b3a('0x41')]==='lead'){logger[_0x0b3a('0x1c')](_0x0b3a('0x45'),_0x1a1846,_0x1e0f30[_0x0b3a('0x41')]);_0x3e7f8e[_0x0b3a('0x42')]=_0x250584!==_0x0b3a('0x43')?_0x250584:util['format']('Caller\x20-\x20%s',_0x1a1846);_0x3e7f8e[_0x0b3a('0x46')]='No\x20Company';}else if(_0x1e0f30['moduleCreate']===_0x0b3a('0x17')){logger[_0x0b3a('0x1c')](_0x0b3a('0x45'),_0x1a1846,_0x1e0f30['moduleCreate']);_0x3e7f8e[_0x0b3a('0x27')]=_0x250584!==_0x0b3a('0x43')?_0x250584:util[_0x0b3a('0x44')](_0x0b3a('0x47'),_0x1a1846);}else{return null;}}return _0x18e09b[_0x0b3a('0x1e')](_[_0x0b3a('0x48')](_0x1e0f30['moduleCreate']))[_0x0b3a('0x1f')](_0x3e7f8e)[_0x0b3a('0x24')](function(_0x44fbea){return BPromise['resolve']({'id':_0x44fbea['id'],'endUserType':_0x1e0f30[_0x0b3a('0x41')]});});}});}function getCustomFields(_0x27183c,_0x4a0448){var _0x11fd6a={};if(_0x27183c['length']>0x0){_[_0x0b3a('0x49')](_0x27183c,function(_0x22c0e6){if(_['includes']([_0x0b3a('0x4a'),_0x0b3a('0x4b')],_0x22c0e6[_0x0b3a('0x3d')])&&_0x22c0e6['idField']){_0x11fd6a[_0x22c0e6[_0x0b3a('0x4c')]]=_0x22c0e6[_0x0b3a('0x4d')][_0x0b3a('0x4e')]();}else if(_0x22c0e6[_0x0b3a('0x3d')]===_0x0b3a('0x4f')&&_0x22c0e6[_0x0b3a('0x50')]&&_0x22c0e6['idField']){_0x4a0448[_0x22c0e6[_0x0b3a('0x50')]]&&(_0x11fd6a[_0x22c0e6[_0x0b3a('0x4c')]]=_0x4a0448[_0x22c0e6[_0x0b3a('0x50')]][_0x0b3a('0x4e')]());}else if(_0x22c0e6[_0x0b3a('0x3d')]===_0x0b3a('0x51')&&_0x22c0e6['Variable']&&_0x22c0e6['Variable'][_0x0b3a('0x52')]&&_0x22c0e6[_0x0b3a('0x4c')]){_0x4a0448[_0x22c0e6[_0x0b3a('0x53')][_0x0b3a('0x52')][_0x0b3a('0x3e')]()]&&(_0x11fd6a[_0x22c0e6[_0x0b3a('0x4c')]]=_0x4a0448[_0x22c0e6[_0x0b3a('0x53')][_0x0b3a('0x52')][_0x0b3a('0x3e')]()][_0x0b3a('0x4e')]());}});}return _0x11fd6a;}function getConnection(_0x362b9d){var _0x2224f3=_0x362b9d[_0x0b3a('0x54')][_0x0b3a('0x55')](_0x362b9d['securityToken']);var _0x13f570=new jsforce[(_0x0b3a('0x56'))]({'oauth2':{'loginUrl':_0x362b9d[_0x0b3a('0x57')]||_0x0b3a('0x58'),'clientId':_0x362b9d[_0x0b3a('0x59')],'clientSecret':_0x362b9d['clientSecret']}});return _0x13f570[_0x0b3a('0x5a')](_0x362b9d['username'],_0x2224f3)[_0x0b3a('0x24')](function(){logger['info'](_0x0b3a('0x5b'));return _0x13f570;});}exports[_0x0b3a('0x5c')]=function(_0x20ceaf,_0x9a3ded,_0x3d3f4d,_0x4d9d48,_0x264770,_0x56347e){var _0x4b92b2,_0x3d886b,_0x2557e0,_0x5e7e9a;_0x56347e['serverUrl']=intUtil[_0x0b3a('0x5d')](_0x56347e[_0x0b3a('0x5e')]);_0x56347e[_0x0b3a('0x57')]=intUtil['stripTrailingSlash'](_0x56347e[_0x0b3a('0x57')]);if(_0x264770&&_0x264770[_0x0b3a('0x5f')]){logger[_0x0b3a('0x1c')]('[QUEUE]',_0x0b3a('0x60'));_0x9a3ded['recordingURL']=util[_0x0b3a('0x44')](_0x0b3a('0x61'),_0x56347e[_0x0b3a('0x5e')],_0x9a3ded[_0x0b3a('0x62')],md5(_0x9a3ded['uniqueid']));}else{_0x9a3ded['recordingURL']='';}return getConnection(_0x56347e)[_0x0b3a('0x24')](function(_0x15ba76){_0x5e7e9a=_0x15ba76;return getUser(_0x56347e,_0x4d9d48[_0x0b3a('0x63')],_0x5e7e9a);})['then'](function(_0x10d4f8){_0x4b92b2=_0x10d4f8;return getEndUser(_0x56347e,_0x3d3f4d,_0x9a3ded['calleridname'],_0x9a3ded[_0x0b3a('0x64')],_0x5e7e9a);})['then'](function(_0x2cf138){_0x3d886b=_0x2cf138;return getTicket(_0x56347e,_0x4b92b2,_0x3d886b,_0x3d3f4d,_0x9a3ded,_0x3d3f4d[_0x0b3a('0x65')],_0x5e7e9a,_0x0b3a('0x5c'));})['then'](function(_0x2a8605){_0x2557e0=_0x2a8605;logger[_0x0b3a('0x1c')](_0x0b3a('0x66'),_0x2557e0['id']);logger[_0x0b3a('0x1c')](_0x0b3a('0x67'),_0x2557e0['id'],_0x4d9d48['name'],_0x56347e[_0x0b3a('0x3d')]);switch(_0x56347e[_0x0b3a('0x3d')]){case _0x0b3a('0x68'):emit(util[_0x0b3a('0x44')](_0x0b3a('0x69'),_0x4d9d48[_0x0b3a('0x52')]),_0x0b3a('0x6a'),{'recordId':_0x2557e0['id']});break;case _0x0b3a('0x6b'):emit(util[_0x0b3a('0x44')](_0x0b3a('0x69'),_0x4d9d48[_0x0b3a('0x52')]),_0x0b3a('0x6c'),{'uri':util[_0x0b3a('0x44')]('%s/%s/e',_0x5e7e9a[_0x0b3a('0x6d')],_0x2557e0['id'])});break;default:logger[_0x0b3a('0x6e')]('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})[_0x0b3a('0x6f')](function(_0x4dfc8b){logger[_0x0b3a('0x6e')](_0x0b3a('0x70'),_0x4dfc8b);});};exports[_0x0b3a('0x71')]=function(_0x52eb80,_0x2e1838,_0x52851d,_0x3ae3ba,_0x14f87b,_0x2205dc,_0x33a7c5){var _0x397ca3,_0x235ca4,_0x53a60e,_0x35ce54;_0x2205dc[_0x0b3a('0x5e')]=intUtil[_0x0b3a('0x5d')](_0x2205dc[_0x0b3a('0x5e')]);_0x2205dc[_0x0b3a('0x57')]=intUtil[_0x0b3a('0x5d')](_0x2205dc[_0x0b3a('0x57')]);if(_0x33a7c5&&_0x33a7c5['recordingFormat']&&_0x33a7c5[_0x0b3a('0x72')]!==_0x0b3a('0x73')){logger[_0x0b3a('0x1c')](_0x0b3a('0x74'),_0x0b3a('0x60'));_0x2e1838[_0x0b3a('0x75')]=util[_0x0b3a('0x44')](_0x0b3a('0x61'),_0x2205dc[_0x0b3a('0x5e')],_0x2e1838[_0x0b3a('0x62')],md5(_0x2e1838[_0x0b3a('0x62')]));}return getConnection(_0x2205dc)['then'](function(_0x1884ed){_0x35ce54=_0x1884ed;return getUser(_0x2205dc,_0x3ae3ba[_0x0b3a('0x63')],_0x35ce54);})[_0x0b3a('0x24')](function(_0x32935b){_0x397ca3=_0x32935b;return getEndUser(_0x2205dc,_0x52851d,_0x2e1838[_0x0b3a('0x76')],_0x2e1838[_0x0b3a('0x77')],_0x35ce54);})['then'](function(_0x35b41a){_0x235ca4=_0x35b41a;return getTicket(_0x2205dc,_0x397ca3,_0x235ca4,_0x52851d,_0x2e1838,_0x52851d[_0x0b3a('0x65')],_0x35ce54,'outbound');})[_0x0b3a('0x24')](function(_0x3a402a){_0x53a60e=_0x3a402a;logger[_0x0b3a('0x1c')](_0x0b3a('0x78'),_0x53a60e['id']);logger[_0x0b3a('0x1c')]('[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.',_0x53a60e['id'],_0x3ae3ba[_0x0b3a('0x52')],_0x2205dc[_0x0b3a('0x3d')]);switch(_0x2205dc[_0x0b3a('0x3d')]){case _0x0b3a('0x68'):emit(util[_0x0b3a('0x44')](_0x0b3a('0x69'),_0x3ae3ba[_0x0b3a('0x52')]),'trigger:salesforce:display',{'recordId':_0x53a60e['id']});break;case'newTab':emit(util['format'](_0x0b3a('0x69'),_0x3ae3ba[_0x0b3a('0x52')]),_0x0b3a('0x6c'),{'uri':util[_0x0b3a('0x44')](_0x0b3a('0x79'),_0x35ce54[_0x0b3a('0x6d')],_0x53a60e['id'])});break;default:logger[_0x0b3a('0x6e')](_0x0b3a('0x74'),_0x0b3a('0x7a'));}})['catch'](function(_0xfb366){logger[_0x0b3a('0x6e')]('[OUTBOUND]',_0xfb366);});};exports[_0x0b3a('0x7b')]=function(_0x5e444d,_0x876548,_0xcaf50d,_0x2fb1da,_0x5346de,_0x3a2a10){var _0x41af28,_0x317de8,_0x379748,_0x5f24ea;_0x3a2a10[_0x0b3a('0x5e')]=intUtil[_0x0b3a('0x5d')](_0x3a2a10['serverUrl']);_0x3a2a10[_0x0b3a('0x57')]=intUtil[_0x0b3a('0x5d')](_0x3a2a10['remoteUri']);if(_0x5346de&&_0x5346de[_0x0b3a('0x5f')]){logger[_0x0b3a('0x1c')]('['+_0x876548[_0x0b3a('0x7c')][_0x0b3a('0x7d')]()+']',_0x0b3a('0x60'));_0x876548['recordingURL']=util['format'](_0x0b3a('0x61'),_0x3a2a10[_0x0b3a('0x5e')],_0x876548[_0x0b3a('0x62')],md5(_0x876548[_0x0b3a('0x62')]));}else{_0x876548[_0x0b3a('0x75')]='';}return getConnection(_0x3a2a10)[_0x0b3a('0x24')](function(_0x5b7dbc){_0x5f24ea=_0x5b7dbc;if(!_[_0x0b3a('0x20')](_0x2fb1da)){return getUser(_0x3a2a10,_0x2fb1da['name'],_0x5f24ea);}else{return getUser(_0x3a2a10,null,_0x5f24ea);}})[_0x0b3a('0x24')](function(_0x2c361a){_0x41af28=_0x2c361a;return getEndUser(_0x3a2a10,_0xcaf50d,_0x876548['calleridname'],_0x876548[_0x0b3a('0x64')],_0x5f24ea);})[_0x0b3a('0x24')](function(_0x4a027a){_0x317de8=_0x4a027a;return getTicket(_0x3a2a10,_0x41af28,_0x317de8,_0xcaf50d,_0x876548,_0xcaf50d[_0x0b3a('0x65')],_0x5f24ea);})[_0x0b3a('0x24')](function(_0x358011){_0x379748=_0x358011;logger['info']('['+_0x876548[_0x0b3a('0x7c')][_0x0b3a('0x7d')]()+']\x20Ticket\x20%s\x20created.',_0x379748['id']);logger[_0x0b3a('0x1c')]('['+_0x876548['lastevent'][_0x0b3a('0x7d')]()+']\x20Integration\x20account\x20type\x20%s.',_0x3a2a10[_0x0b3a('0x3d')]);})[_0x0b3a('0x6f')](function(_0x4a7f78){logger[_0x0b3a('0x6e')]('['+_0x876548['lastevent']['toUpperCase']()+']',_0x4a7f78);});};
\ No newline at end of file