Built motion from commit (unavailable).|2.5.29
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
index d638b89..baad059 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x1664=['Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','upperFirst','forEach','string','idField','toString','type','variableName','customVariable','Variable','name','toLowerCase','password','concat','securityToken','Connection','remoteUri','https://login.salesforce.com','clientId','login','Connection\x20established.','queue','serverUrl','stripTrailingSlash','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridname','[QUEUE]\x20Ticket\x20%s\x20created','format','user:%s','trigger:salesforce:display','trigger:browser:url','%s/%s/e','instanceUrl','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','error','[QUEUE]','recordingFormat','Recording\x20is\x20enabled!','email','destcalleridname','outbound','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','newTab','[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized','stringify','toUpperCase','calleridnum','Fields','lastevent',']\x20Ticket\x20%s\x20created.','lodash','request-promise','bluebird','md5','jsforce','util','ioredis','../../../../config/environment','../../../../config/logger','salesforce','localhost','socket.io-emitter','redis','emit','ticketType','Task','assign','utc','getString','Subjects','Descriptions','WhoId','Case','sobject','create','isNil','validateEmail','User','find','execute','then','length','Email','info','Agent\x20%s\x20found.','resolve','Name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','identity','user_id','display_name','moduleSearch','contact_lead','Contact','Lead','contact','lead','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','Phone','Enduser\x20with\x20phone\x20%s\x20found.','Enduser\x20with\x20phone\x20%s\x20not\x20found.','<unknown>','Caller\x20-\x20%s','moduleCreate'];(function(_0x17ab57,_0x4f7ae0){var _0x1b0450=function(_0x5bf5cd){while(--_0x5bf5cd){_0x17ab57['push'](_0x17ab57['shift']());}};_0x1b0450(++_0x4f7ae0);}(_0x1664,0x186));var _0x4166=function(_0x4b055c,_0x4b870b){_0x4b055c=_0x4b055c-0x0;var _0x4b62bb=_0x1664[_0x4b055c];return _0x4b62bb;};'use strict';var _=require(_0x4166('0x0'));var rp=require(_0x4166('0x1'));var moment=require('moment');var BPromise=require(_0x4166('0x2'));var md5=require(_0x4166('0x3'));var jsforce=require(_0x4166('0x4'));var util=require(_0x4166('0x5'));var Redis=require(_0x4166('0x6'));var intUtil=require('./util');var config=require(_0x4166('0x7'));var logger=require(_0x4166('0x8'))(_0x4166('0x9'));config['redis']=_['defaults'](config['redis'],{'host':_0x4166('0xa'),'port':0x18eb});var io=require(_0x4166('0xb'))(new Redis(config[_0x4166('0xc')]));function emit(_0x1535f6,_0x58fa28,_0x1d5d19){io['to'](_0x1535f6)[_0x4166('0xd')](_0x58fa28,_0x1d5d19);}function getTicket(_0xf2d2a0,_0x586a51,_0x1f3800,_0x372fdd,_0x113d80,_0x169e58,_0x48f59b,_0x5023fe){var _0x2bb977={};if(_0x372fdd[_0x4166('0xe')]===_0x4166('0xf')){_0x2bb977=Object[_0x4166('0x10')]({},{'OwnerId':_0x586a51['id'],'ActivityDate':moment[_0x4166('0x11')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil[_0x4166('0x12')](_0x372fdd[_0x4166('0x13')],_0x113d80,'\x20'),'Description':intUtil[_0x4166('0x12')](_0x372fdd[_0x4166('0x14')],_0x113d80,'\x0a')},getCustomFields(_0x169e58,_0x113d80));if(_0x1f3800){_0x2bb977[_0x4166('0x15')]=_0x1f3800['id'];}}else if(_0x372fdd[_0x4166('0xe')]===_0x4166('0x16')){_0x2bb977=Object[_0x4166('0x10')]({},{'OwnerId':_0x586a51['id'],'Subject':intUtil[_0x4166('0x12')](_0x372fdd[_0x4166('0x13')],_0x113d80,'\x20'),'Description':intUtil[_0x4166('0x12')](_0x372fdd['Descriptions'],_0x113d80,'\x0a')},getCustomFields(_0x169e58,_0x113d80));if(_0x1f3800){_0x2bb977['ContactId']=_0x1f3800['id'];}}return _0x48f59b[_0x4166('0x17')](_0x372fdd[_0x4166('0xe')])[_0x4166('0x18')](_0x2bb977);}function getUser(_0x1ab3ca,_0x3cb58b,_0x7abce4){if(!_[_0x4166('0x19')](_0x3cb58b)&&intUtil[_0x4166('0x1a')](_0x3cb58b)){var _0x10c572={'Email':_0x3cb58b};var _0x5a3b88={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x7abce4[_0x4166('0x17')](_0x4166('0x1b'))[_0x4166('0x1c')](_0x10c572,_0x5a3b88)[_0x4166('0x1d')]()[_0x4166('0x1e')](function(_0x56f6de){if(_0x56f6de[_0x4166('0x1f')]){var _0x53269a=_[_0x4166('0x1c')](_0x56f6de,function(_0xdec51c){return _0xdec51c[_0x4166('0x20')]===_0x3cb58b;});if(_0x53269a){logger[_0x4166('0x21')](_0x4166('0x22'),_0x3cb58b);return BPromise[_0x4166('0x23')]({'id':_0x53269a['Id'],'name':_0x53269a[_0x4166('0x24')]});}}else{logger[_0x4166('0x21')](_0x4166('0x25'),_0x3cb58b);return _0x7abce4[_0x4166('0x26')]()[_0x4166('0x1e')](function(_0x2e09dc){return BPromise[_0x4166('0x23')]({'id':_0x2e09dc[_0x4166('0x27')],'name':_0x2e09dc[_0x4166('0x28')]});});}});}else{logger[_0x4166('0x21')](_0x4166('0x25'),_0x3cb58b);return _0x7abce4[_0x4166('0x26')]()[_0x4166('0x1e')](function(_0x2fad4f){return BPromise[_0x4166('0x23')]({'id':_0x2fad4f[_0x4166('0x27')],'name':_0x2fad4f[_0x4166('0x28')]});});}}function getEndUser(_0x50e9f0,_0x210724,_0x529c5c,_0x3230e1,_0x47d638){var _0x2859df={'Phone':_0x3230e1};var _0x6dc176={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x4166('0x23')]()[_0x4166('0x1e')](function(){if(_0x210724['ticketType']===_0x4166('0xf')){logger[_0x4166('0x21')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x3230e1,_0x210724[_0x4166('0x29')]);switch(_0x210724['moduleSearch']){case _0x4166('0x2a'):return _0x47d638[_0x4166('0x17')](_0x4166('0x2b'))[_0x4166('0x1c')](_0x2859df,_0x6dc176)[_0x4166('0x1d')]()[_0x4166('0x1e')](function(_0x178e18){if(_0x178e18&&_0x178e18[_0x4166('0x1f')]){return _0x178e18;}else{return _0x47d638['sobject'](_0x4166('0x2c'))['find'](_0x2859df,_0x6dc176);}});case _0x4166('0x2d'):return _0x47d638[_0x4166('0x17')](_0x4166('0x2b'))[_0x4166('0x1c')](_0x2859df,_0x6dc176)[_0x4166('0x1d')]();case _0x4166('0x2e'):return _0x47d638[_0x4166('0x17')]('Lead')[_0x4166('0x1c')](_0x2859df,_0x6dc176);default:return null;}}else if(_0x210724[_0x4166('0xe')]===_0x4166('0x16')){logger[_0x4166('0x21')](_0x4166('0x2f'),_0x3230e1,'contact');return _0x47d638[_0x4166('0x17')](_0x4166('0x2b'))[_0x4166('0x1c')](_0x2859df,_0x6dc176)['execute']();}})[_0x4166('0x1e')](function(_0x181f22){if(_0x181f22&&_0x181f22[_0x4166('0x1f')]){var _0x3cd602=_['find'](_0x181f22,function(_0x44a1c1){return _0x44a1c1[_0x4166('0x30')]===_0x3230e1;});if(_0x3cd602){return BPromise[_0x4166('0x23')]({'id':_0x3cd602['Id'],'name':_0x3cd602[_0x4166('0x24')],'phone':_0x3cd602[_0x4166('0x30')]});}}})[_0x4166('0x1e')](function(_0x5eaee0){if(_0x5eaee0){logger[_0x4166('0x21')](_0x4166('0x31'),_0x3230e1);return BPromise[_0x4166('0x23')](_0x5eaee0);}else{logger[_0x4166('0x21')](_0x4166('0x32'),_0x3230e1);var _0x29927d={'LastName':_0x529c5c!==_0x4166('0x33')?_0x529c5c:util['format'](_0x4166('0x34'),_0x3230e1),'Phone':_0x3230e1};if(_0x210724[_0x4166('0x35')]){if(_0x210724['moduleCreate']==='contact'){logger[_0x4166('0x21')](_0x4166('0x36'),_0x3230e1,_0x210724[_0x4166('0x35')]);}else if(_0x210724['moduleCreate']==='lead'&&_0x210724[_0x4166('0xe')]==='Task'){logger['info'](_0x4166('0x36'),_0x3230e1,_0x210724[_0x4166('0x35')]);_0x29927d[_0x4166('0x37')]='No\x20Company';}else{return null;}}return _0x47d638[_0x4166('0x17')](_[_0x4166('0x38')](_0x210724[_0x4166('0x35')]))['create'](_0x29927d);}});}function getCustomFields(_0x32d3ef,_0x4f485c){var _0x2339d5={};if(_0x32d3ef[_0x4166('0x1f')]>0x0){_[_0x4166('0x39')](_0x32d3ef,function(_0x4651fc){if(_0x4651fc['type']===_0x4166('0x3a')&&_0x4651fc['idField']){_0x2339d5[_0x4651fc[_0x4166('0x3b')]]=_0x4651fc['content'][_0x4166('0x3c')]();}else if(_0x4651fc[_0x4166('0x3d')]==='variable'&&_0x4651fc[_0x4166('0x3e')]&&_0x4651fc[_0x4166('0x3b')]){_0x4f485c[_0x4651fc[_0x4166('0x3e')]]&&(_0x2339d5[_0x4651fc[_0x4166('0x3b')]]=_0x4f485c[_0x4651fc[_0x4166('0x3e')]][_0x4166('0x3c')]());}else if(_0x4651fc[_0x4166('0x3d')]===_0x4166('0x3f')&&_0x4651fc[_0x4166('0x40')]&&_0x4651fc[_0x4166('0x40')][_0x4166('0x41')]&&_0x4651fc['idField']){_0x4f485c[_0x4651fc[_0x4166('0x40')]['name']['toLowerCase']()]&&(_0x2339d5[_0x4651fc[_0x4166('0x3b')]]=_0x4f485c[_0x4651fc[_0x4166('0x40')][_0x4166('0x41')][_0x4166('0x42')]()][_0x4166('0x3c')]());}});}return _0x2339d5;}function getConnection(_0x413dd5){var _0x2384f7=_0x413dd5[_0x4166('0x43')][_0x4166('0x44')](_0x413dd5[_0x4166('0x45')]);var _0x45e645=new jsforce[(_0x4166('0x46'))]({'oauth2':{'loginUrl':_0x413dd5[_0x4166('0x47')]||_0x4166('0x48'),'clientId':_0x413dd5[_0x4166('0x49')],'clientSecret':_0x413dd5['clientSecret']}});return _0x45e645[_0x4166('0x4a')](_0x413dd5['username'],_0x2384f7)[_0x4166('0x1e')](function(){logger['info'](_0x4166('0x4b'));return _0x45e645;});}exports[_0x4166('0x4c')]=function(_0x14b557,_0x169018,_0x40d5a3,_0x4ab6df,_0x2fdbd2,_0x310a2e){var _0x43abfe,_0x1bbef2,_0x156b29,_0x4ad8ab;_0x310a2e[_0x4166('0x4d')]=intUtil[_0x4166('0x4e')](_0x310a2e[_0x4166('0x4d')]);_0x310a2e[_0x4166('0x47')]=intUtil[_0x4166('0x4e')](_0x310a2e[_0x4166('0x47')]);if(_0x2fdbd2&&_0x2fdbd2[_0x4166('0x4f')]){logger[_0x4166('0x21')]('[QUEUE]','Recording\x20is\x20enabled!');_0x169018[_0x4166('0x50')]=util['format'](_0x4166('0x51'),_0x310a2e['serverUrl'],_0x169018[_0x4166('0x52')],md5(_0x169018[_0x4166('0x52')]));}else{_0x169018['recordingURL']='';}return getConnection(_0x310a2e)[_0x4166('0x1e')](function(_0x737aab){_0x4ad8ab=_0x737aab;return getUser(_0x310a2e,_0x4ab6df['email'],_0x4ad8ab);})[_0x4166('0x1e')](function(_0x5a158f){_0x43abfe=_0x5a158f;return getEndUser(_0x310a2e,_0x40d5a3,_0x169018[_0x4166('0x53')],_0x169018['calleridnum'],_0x4ad8ab);})[_0x4166('0x1e')](function(_0x11cfb7){_0x1bbef2=_0x11cfb7;return getTicket(_0x310a2e,_0x43abfe,_0x1bbef2,_0x40d5a3,_0x169018,_0x40d5a3['Fields'],_0x4ad8ab,_0x4166('0x4c'));})[_0x4166('0x1e')](function(_0xe5e2b){_0x156b29=_0xe5e2b;logger[_0x4166('0x21')](_0x4166('0x54'),_0x156b29['id']);logger[_0x4166('0x21')]('[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.',_0x156b29['id'],_0x4ab6df[_0x4166('0x41')],_0x310a2e['type']);switch(_0x310a2e[_0x4166('0x3d')]){case'integrationTab':emit(util[_0x4166('0x55')](_0x4166('0x56'),_0x4ab6df[_0x4166('0x41')]),_0x4166('0x57'),{'recordId':_0x156b29['id']});break;case'newTab':emit(util['format'](_0x4166('0x56'),_0x4ab6df['name']),_0x4166('0x58'),{'uri':util[_0x4166('0x55')](_0x4166('0x59'),_0x4ad8ab[_0x4166('0x5a')],_0x156b29['id'])});break;default:logger['error'](_0x4166('0x5b'));}})[_0x4166('0x5c')](function(_0x3e10fb){logger[_0x4166('0x5d')](_0x4166('0x5e'),JSON['stringify'](_0x3e10fb));});};exports['outbound']=function(_0x513bf0,_0x59bacc,_0x352592,_0x1492b7,_0x45777a,_0x5e630a,_0x5605db){var _0x1a972f,_0x387a5f,_0x91ba7d,_0x41884d;_0x5e630a[_0x4166('0x4d')]=intUtil[_0x4166('0x4e')](_0x5e630a[_0x4166('0x4d')]);_0x5e630a[_0x4166('0x47')]=intUtil[_0x4166('0x4e')](_0x5e630a['remoteUri']);if(_0x5605db&&_0x5605db['recordingFormat']&&_0x5605db[_0x4166('0x5f')]!=='none'){logger['info']('[OUTBOUND]',_0x4166('0x60'));_0x59bacc[_0x4166('0x50')]=util[_0x4166('0x55')](_0x4166('0x51'),_0x5e630a[_0x4166('0x4d')],_0x59bacc[_0x4166('0x52')],md5(_0x59bacc[_0x4166('0x52')]));}return getConnection(_0x5e630a)[_0x4166('0x1e')](function(_0x14c659){_0x41884d=_0x14c659;return getUser(_0x5e630a,_0x1492b7[_0x4166('0x61')],_0x41884d);})[_0x4166('0x1e')](function(_0x518fa7){_0x1a972f=_0x518fa7;return getEndUser(_0x5e630a,_0x352592,_0x59bacc[_0x4166('0x62')],_0x59bacc['destcalleridnum'],_0x41884d);})[_0x4166('0x1e')](function(_0x4f2ae6){_0x387a5f=_0x4f2ae6;return getTicket(_0x5e630a,_0x1a972f,_0x387a5f,_0x352592,_0x59bacc,_0x352592['Fields'],_0x41884d,_0x4166('0x63'));})[_0x4166('0x1e')](function(_0x32a267){_0x91ba7d=_0x32a267;logger[_0x4166('0x21')](_0x4166('0x64'),_0x91ba7d['id']);logger[_0x4166('0x21')](_0x4166('0x65'),_0x91ba7d['id'],_0x1492b7[_0x4166('0x41')],_0x5e630a[_0x4166('0x3d')]);switch(_0x5e630a[_0x4166('0x3d')]){case'integrationTab':emit(util['format'](_0x4166('0x56'),_0x1492b7['name']),'trigger:salesforce:display',{'recordId':_0x91ba7d['id']});break;case _0x4166('0x66'):emit(util[_0x4166('0x55')]('user:%s',_0x1492b7[_0x4166('0x41')]),_0x4166('0x58'),{'uri':util[_0x4166('0x55')](_0x4166('0x59'),_0x41884d[_0x4166('0x5a')],_0x91ba7d['id'])});break;default:logger[_0x4166('0x5d')](_0x4166('0x67'),_0x4166('0x68'));}})[_0x4166('0x5c')](function(_0x2c0c43){logger[_0x4166('0x5d')](_0x4166('0x67'),JSON[_0x4166('0x69')](_0x2c0c43));});};exports['unmanaged']=function(_0xe9ed5d,_0x1036ff,_0x24edc3,_0x40b5f1,_0x51792c,_0x486887){var _0x5f4821,_0x3970a1,_0x452050,_0x2d9ff3;_0x486887[_0x4166('0x4d')]=intUtil[_0x4166('0x4e')](_0x486887[_0x4166('0x4d')]);_0x486887['remoteUri']=intUtil[_0x4166('0x4e')](_0x486887['remoteUri']);if(_0x51792c&&_0x51792c[_0x4166('0x4f')]){logger[_0x4166('0x21')]('['+_0x1036ff['lastevent'][_0x4166('0x6a')]()+']',_0x4166('0x60'));_0x1036ff['recordingURL']=util[_0x4166('0x55')](_0x4166('0x51'),_0x486887['serverUrl'],_0x1036ff['uniqueid'],md5(_0x1036ff[_0x4166('0x52')]));}else{_0x1036ff[_0x4166('0x50')]='';}return getConnection(_0x486887)[_0x4166('0x1e')](function(_0x5f1f51){_0x2d9ff3=_0x5f1f51;if(!_[_0x4166('0x19')](_0x40b5f1)){return getUser(_0x486887,_0x40b5f1[_0x4166('0x41')],_0x2d9ff3);}else{return getUser(_0x486887,null,_0x2d9ff3);}})['then'](function(_0x3d4351){_0x5f4821=_0x3d4351;return getEndUser(_0x486887,_0x24edc3,_0x1036ff['calleridname'],_0x1036ff[_0x4166('0x6b')],_0x2d9ff3);})[_0x4166('0x1e')](function(_0xae110d){_0x3970a1=_0xae110d;return getTicket(_0x486887,_0x5f4821,_0x3970a1,_0x24edc3,_0x1036ff,_0x24edc3[_0x4166('0x6c')],_0x2d9ff3);})[_0x4166('0x1e')](function(_0x2fa726){_0x452050=_0x2fa726;logger['info']('['+_0x1036ff[_0x4166('0x6d')][_0x4166('0x6a')]()+_0x4166('0x6e'),_0x452050['id']);logger[_0x4166('0x21')]('['+_0x1036ff['lastevent'][_0x4166('0x6a')]()+']\x20Integration\x20account\x20type\x20%s.',_0x486887[_0x4166('0x3d')]);})[_0x4166('0x5c')](function(_0x3847dc){logger['error']('['+_0x1036ff['lastevent'][_0x4166('0x6a')]()+']',JSON[_0x4166('0x69')](_0x3847dc));});};
\ No newline at end of file
+var _0x1db8=['then','length','Email','resolve','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','identity','user_id','display_name','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','additionalSearchContact','$or','Contact','additionalSearchLead','merge','Lead','account_contact_lead','cloneDeep','additionalSearchAccount','Account','first','Name','Phone','type','toLowerCase','Enduser\x20with\x20phone\x20%s\x20not\x20found','moduleCreate','LastName','format','Caller\x20-\x20%s','<unknown>','Company','No\x20Company','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','forEach','includes','string','picklist','idField','content','toString','variable','variableName','Variable','name','password','concat','securityToken','Connection','clientSecret','login','username','Connection\x20established.','queue','stripTrailingSlash','serverUrl','remoteUri','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','calleridnum','Fields','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','user:%s','trigger:salesforce:display','trigger:browser:url','instanceUrl','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','outbound','recordingFormat','none','[OUTBOUND]','destcalleridnum','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','Salesforce\x20account\x20type\x20not\x20recognized','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','lastevent',']\x20Ticket\x20%s\x20created.','lodash','request-promise','moment','bluebird','md5','util','ioredis','./util','../../../../config/environment','defaults','redis','localhost','socket.io-emitter','emit','getString','Descriptions','ticketType','Task','utc','IsReminderSet','IsRecurrence','contact','endUserType','account','WhatId','Case','ContactId','AccountId','lead','leadId','info','Association\x20between\x20Case\x20and\x20Lead\x20skipped','sobject','create','isNil','validateEmail','User','find','execute'];(function(_0x291df7,_0x4d98bf){var _0x5c10cd=function(_0x450757){while(--_0x450757){_0x291df7['push'](_0x291df7['shift']());}};_0x5c10cd(++_0x4d98bf);}(_0x1db8,0x1c9));var _0x81db=function(_0x1a36a5,_0x746928){_0x1a36a5=_0x1a36a5-0x0;var _0x746243=_0x1db8[_0x1a36a5];return _0x746243;};'use strict';var _=require(_0x81db('0x0'));var rp=require(_0x81db('0x1'));var moment=require(_0x81db('0x2'));var BPromise=require(_0x81db('0x3'));var md5=require(_0x81db('0x4'));var jsforce=require('jsforce');var util=require(_0x81db('0x5'));var Redis=require(_0x81db('0x6'));var intUtil=require(_0x81db('0x7'));var config=require(_0x81db('0x8'));var logger=require('../../../../config/logger')('salesforce');config['redis']=_[_0x81db('0x9')](config[_0x81db('0xa')],{'host':_0x81db('0xb'),'port':0x18eb});var io=require(_0x81db('0xc'))(new Redis(config[_0x81db('0xa')]));function emit(_0x56f8ca,_0x3d8ce7,_0xec0bf2){io['to'](_0x56f8ca)[_0x81db('0xd')](_0x3d8ce7,_0xec0bf2);}function getTicket(_0x1ee155,_0x35108c,_0x2d805e,_0x2b0441,_0x3cd2f2,_0x284ce2,_0x571c34,_0x30d6df){var _0x1e903c=Object['assign']({},{'OwnerId':_0x35108c['id'],'Subject':intUtil['getString'](_0x2b0441['Subjects'],_0x3cd2f2,'\x20'),'Description':intUtil[_0x81db('0xe')](_0x2b0441[_0x81db('0xf')],_0x3cd2f2,'\x0a')},getCustomFields(_0x284ce2,_0x3cd2f2));if(_0x2d805e){if(_0x2b0441[_0x81db('0x10')]===_0x81db('0x11')){_0x1e903c['ActivityDate']=moment[_0x81db('0x12')]();_0x1e903c[_0x81db('0x13')]=![];_0x1e903c[_0x81db('0x14')]=![];if(_0x2d805e['endUserType']===_0x81db('0x15')||_0x2d805e[_0x81db('0x16')]==='lead'){_0x1e903c['WhoId']=_0x2d805e['id'];}else if(_0x2d805e[_0x81db('0x16')]===_0x81db('0x17')){_0x1e903c[_0x81db('0x18')]=_0x2d805e['id'];}}else if(_0x2b0441['ticketType']===_0x81db('0x19')){if(_0x2d805e['endUserType']===_0x81db('0x15')){_0x1e903c[_0x81db('0x1a')]=_0x2d805e['id'];}else if(_0x2d805e['endUserType']===_0x81db('0x17')){_0x1e903c[_0x81db('0x1b')]=_0x2d805e['id'];}else if(_0x2d805e[_0x81db('0x16')]===_0x81db('0x1c')&&_0x2b0441['leadId']){_0x1e903c[_0x2b0441[_0x81db('0x1d')]]=_0x2d805e['id'];}else{logger[_0x81db('0x1e')](_0x81db('0x1f'));}}}return _0x571c34[_0x81db('0x20')](_0x2b0441[_0x81db('0x10')])[_0x81db('0x21')](_0x1e903c);}function getUser(_0x2b0e46,_0x1df348,_0x4f9bd0){if(!_[_0x81db('0x22')](_0x1df348)&&intUtil[_0x81db('0x23')](_0x1df348)){var _0xa2294b={'Email':_0x1df348};var _0x1e8281={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x4f9bd0[_0x81db('0x20')](_0x81db('0x24'))[_0x81db('0x25')](_0xa2294b,_0x1e8281)[_0x81db('0x26')]()[_0x81db('0x27')](function(_0x3908c4){if(_0x3908c4[_0x81db('0x28')]){var _0xe6d905=_[_0x81db('0x25')](_0x3908c4,function(_0x266b4f){return _0x266b4f[_0x81db('0x29')]===_0x1df348;});if(_0xe6d905){logger['info']('Agent\x20%s\x20found.',_0x1df348);return BPromise[_0x81db('0x2a')]({'id':_0xe6d905['Id'],'name':_0xe6d905['Name']});}}else{logger['info'](_0x81db('0x2b'),_0x1df348);return _0x4f9bd0[_0x81db('0x2c')]()[_0x81db('0x27')](function(_0x5ac99a){return BPromise[_0x81db('0x2a')]({'id':_0x5ac99a[_0x81db('0x2d')],'name':_0x5ac99a[_0x81db('0x2e')]});});}});}else{logger[_0x81db('0x1e')](_0x81db('0x2b'),_0x1df348);return _0x4f9bd0[_0x81db('0x2c')]()[_0x81db('0x27')](function(_0x41fae1){return BPromise['resolve']({'id':_0x41fae1['user_id'],'name':_0x41fae1[_0x81db('0x2e')]});});}}function getEndUser(_0x31e176,_0x497c62,_0x469e31,_0x2b5716,_0x37238b){var _0x28a293={'$or':{'Phone':_0x2b5716}};var _0x1de349={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x81db('0x2a')]()['then'](function(){logger[_0x81db('0x1e')](_0x81db('0x2f'),_0x2b5716,_0x497c62[_0x81db('0x30')]);switch(_0x497c62[_0x81db('0x30')]){case _0x81db('0x31'):var _0x2f9217=_['cloneDeep'](_0x28a293);if(_0x497c62[_0x81db('0x32')]){var _0x41adfd={};_0x41adfd[_0x497c62[_0x81db('0x32')]]=_0x2b5716;_['merge'](_0x2f9217[_0x81db('0x33')],_0x41adfd);}return _0x37238b[_0x81db('0x20')](_0x81db('0x34'))[_0x81db('0x25')](_0x2f9217,_0x1de349)[_0x81db('0x26')]()[_0x81db('0x27')](function(_0x5eef51){if(_0x5eef51&&_0x5eef51[_0x81db('0x28')]){return _0x5eef51;}else{var _0x15dc38=_['cloneDeep'](_0x28a293);if(_0x497c62[_0x81db('0x35')]){var _0x1506a8={};_0x1506a8[_0x497c62[_0x81db('0x35')]]=_0x2b5716;_[_0x81db('0x36')](_0x15dc38[_0x81db('0x33')],_0x1506a8);}return _0x37238b[_0x81db('0x20')](_0x81db('0x37'))[_0x81db('0x25')](_0x15dc38,_0x1de349);}});case _0x81db('0x38'):var _0x36c96b=_[_0x81db('0x39')](_0x28a293);if(_0x497c62[_0x81db('0x3a')]){var _0x41adfd={};_0x41adfd[_0x497c62['additionalSearchAccount']]=_0x2b5716;_['merge'](_0x36c96b['$or'],_0x41adfd);}return _0x37238b[_0x81db('0x20')](_0x81db('0x3b'))[_0x81db('0x25')](_0x36c96b,_0x1de349)[_0x81db('0x26')]()[_0x81db('0x27')](function(_0x73094a){if(_0x73094a&&_0x73094a[_0x81db('0x28')]){return _0x73094a;}else{var _0x438cff=_['cloneDeep'](_0x28a293);if(_0x497c62[_0x81db('0x32')]){var _0x998090={};_0x998090[_0x497c62[_0x81db('0x32')]]=_0x2b5716;_[_0x81db('0x36')](_0x438cff[_0x81db('0x33')],_0x998090);}return _0x37238b[_0x81db('0x20')](_0x81db('0x34'))[_0x81db('0x25')](_0x438cff,_0x1de349)[_0x81db('0x27')](function(_0x5a188e){if(_0x5a188e&&_0x5a188e[_0x81db('0x28')]){return _0x5a188e;}else{var _0x8607dd=_['cloneDeep'](_0x28a293);if(_0x497c62[_0x81db('0x35')]){var _0x5adc74={};_0x5adc74[_0x497c62['additionalSearchLead']]=_0x2b5716;_['merge'](_0x8607dd['$or'],_0x5adc74);}return _0x37238b[_0x81db('0x20')](_0x81db('0x37'))['find'](_0x8607dd,_0x1de349);}});}});case _0x81db('0x15'):var _0x2f9217=_[_0x81db('0x39')](_0x28a293);if(_0x497c62[_0x81db('0x32')]){var _0x41adfd={};_0x41adfd[_0x497c62[_0x81db('0x32')]]=_0x2b5716;_[_0x81db('0x36')](_0x2f9217[_0x81db('0x33')],_0x41adfd);}return _0x37238b[_0x81db('0x20')](_0x81db('0x34'))['find'](_0x2f9217,_0x1de349)[_0x81db('0x26')]();case _0x81db('0x1c'):var _0x25ee2f=_[_0x81db('0x39')](_0x28a293);if(_0x497c62[_0x81db('0x35')]){var _0x41adfd={};_0x41adfd[_0x497c62[_0x81db('0x35')]]=_0x2b5716;_[_0x81db('0x36')](_0x25ee2f[_0x81db('0x33')],_0x41adfd);}return _0x37238b['sobject'](_0x81db('0x37'))['find'](_0x25ee2f,_0x1de349);case _0x81db('0x17'):var _0x36c96b=_[_0x81db('0x39')](_0x28a293);if(_0x497c62[_0x81db('0x3a')]){var _0x41adfd={};_0x41adfd[_0x497c62[_0x81db('0x3a')]]=_0x2b5716;_[_0x81db('0x36')](_0x36c96b[_0x81db('0x33')],_0x41adfd);}return _0x37238b[_0x81db('0x20')]('Account')['find'](_0x36c96b,_0x1de349);default:return null;}})['then'](function(_0x8d9d20){if(_0x8d9d20&&_0x8d9d20[_0x81db('0x28')]){var _0x3d4530=_[_0x81db('0x3c')](_0x8d9d20);if(_0x3d4530){return BPromise['resolve']({'id':_0x3d4530['Id'],'name':_0x3d4530[_0x81db('0x3d')],'phone':_0x3d4530[_0x81db('0x3e')],'endUserType':_0x3d4530['attributes'][_0x81db('0x3f')][_0x81db('0x40')]()});}}})[_0x81db('0x27')](function(_0x7febfe){if(_0x7febfe){logger[_0x81db('0x1e')]('Enduser\x20(%s)\x20with\x20phone\x20%s\x20found',_0x7febfe['endUserType'],_0x2b5716);return BPromise[_0x81db('0x2a')](_0x7febfe);}else{logger['info'](_0x81db('0x41'),_0x2b5716);var _0x2db59f={'Phone':_0x2b5716};if(_0x497c62[_0x81db('0x42')]){if(_0x497c62[_0x81db('0x42')]===_0x81db('0x15')){logger[_0x81db('0x1e')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x2b5716,_0x497c62[_0x81db('0x42')]);_0x2db59f[_0x81db('0x43')]=_0x469e31!=='<unknown>'?_0x469e31:util[_0x81db('0x44')](_0x81db('0x45'),_0x2b5716);}else if(_0x497c62[_0x81db('0x42')]===_0x81db('0x1c')){logger[_0x81db('0x1e')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x2b5716,_0x497c62['moduleCreate']);_0x2db59f[_0x81db('0x43')]=_0x469e31!==_0x81db('0x46')?_0x469e31:util[_0x81db('0x44')](_0x81db('0x45'),_0x2b5716);_0x2db59f[_0x81db('0x47')]=_0x81db('0x48');}else if(_0x497c62[_0x81db('0x42')]===_0x81db('0x17')){logger[_0x81db('0x1e')](_0x81db('0x49'),_0x2b5716,_0x497c62[_0x81db('0x42')]);_0x2db59f[_0x81db('0x3d')]=_0x469e31!==_0x81db('0x46')?_0x469e31:util[_0x81db('0x44')]('Caller\x20-\x20%s',_0x2b5716);}else{return null;}}return _0x37238b[_0x81db('0x20')](_['upperFirst'](_0x497c62[_0x81db('0x42')]))[_0x81db('0x21')](_0x2db59f)[_0x81db('0x27')](function(_0xc4e12){return BPromise[_0x81db('0x2a')]({'id':_0xc4e12['id'],'endUserType':_0x497c62[_0x81db('0x42')]});});}});}function getCustomFields(_0x2e5bda,_0x5dae92){var _0x4b4842={};if(_0x2e5bda[_0x81db('0x28')]>0x0){_[_0x81db('0x4a')](_0x2e5bda,function(_0x4cdecb){if(_[_0x81db('0x4b')]([_0x81db('0x4c'),_0x81db('0x4d')],_0x4cdecb[_0x81db('0x3f')])&&_0x4cdecb[_0x81db('0x4e')]){_0x4b4842[_0x4cdecb[_0x81db('0x4e')]]=_0x4cdecb[_0x81db('0x4f')][_0x81db('0x50')]();}else if(_0x4cdecb[_0x81db('0x3f')]===_0x81db('0x51')&&_0x4cdecb[_0x81db('0x52')]&&_0x4cdecb[_0x81db('0x4e')]){_0x5dae92[_0x4cdecb[_0x81db('0x52')]]&&(_0x4b4842[_0x4cdecb[_0x81db('0x4e')]]=_0x5dae92[_0x4cdecb['variableName']]['toString']());}else if(_0x4cdecb[_0x81db('0x3f')]==='customVariable'&&_0x4cdecb[_0x81db('0x53')]&&_0x4cdecb[_0x81db('0x53')][_0x81db('0x54')]&&_0x4cdecb[_0x81db('0x4e')]){_0x5dae92[_0x4cdecb[_0x81db('0x53')][_0x81db('0x54')]['toLowerCase']()]&&(_0x4b4842[_0x4cdecb[_0x81db('0x4e')]]=_0x5dae92[_0x4cdecb[_0x81db('0x53')][_0x81db('0x54')]['toLowerCase']()][_0x81db('0x50')]());}});}return _0x4b4842;}function getConnection(_0x26a88b){var _0x410a27=_0x26a88b[_0x81db('0x55')][_0x81db('0x56')](_0x26a88b[_0x81db('0x57')]);var _0x5a0987=new jsforce[(_0x81db('0x58'))]({'oauth2':{'loginUrl':_0x26a88b['remoteUri']||'https://login.salesforce.com','clientId':_0x26a88b['clientId'],'clientSecret':_0x26a88b[_0x81db('0x59')]}});return _0x5a0987[_0x81db('0x5a')](_0x26a88b[_0x81db('0x5b')],_0x410a27)[_0x81db('0x27')](function(){logger[_0x81db('0x1e')](_0x81db('0x5c'));return _0x5a0987;});}exports[_0x81db('0x5d')]=function(_0x57948c,_0x5e5098,_0x5aa110,_0x30375e,_0x252d92,_0x21bd0a){var _0x3578a4,_0x49de55,_0x589f2e,_0x432c43;_0x21bd0a['serverUrl']=intUtil[_0x81db('0x5e')](_0x21bd0a[_0x81db('0x5f')]);_0x21bd0a[_0x81db('0x60')]=intUtil[_0x81db('0x5e')](_0x21bd0a[_0x81db('0x60')]);if(_0x252d92&&_0x252d92[_0x81db('0x61')]){logger[_0x81db('0x1e')](_0x81db('0x62'),_0x81db('0x63'));_0x5e5098[_0x81db('0x64')]=util[_0x81db('0x44')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x21bd0a[_0x81db('0x5f')],_0x5e5098[_0x81db('0x65')],md5(_0x5e5098[_0x81db('0x65')]));}else{_0x5e5098['recordingURL']='';}return getConnection(_0x21bd0a)[_0x81db('0x27')](function(_0x5cea20){_0x432c43=_0x5cea20;return getUser(_0x21bd0a,_0x30375e['email'],_0x432c43);})[_0x81db('0x27')](function(_0x7c64bb){_0x3578a4=_0x7c64bb;return getEndUser(_0x21bd0a,_0x5aa110,_0x5e5098['calleridname'],_0x5e5098[_0x81db('0x66')],_0x432c43);})[_0x81db('0x27')](function(_0x29340e){_0x49de55=_0x29340e;return getTicket(_0x21bd0a,_0x3578a4,_0x49de55,_0x5aa110,_0x5e5098,_0x5aa110[_0x81db('0x67')],_0x432c43,_0x81db('0x5d'));})[_0x81db('0x27')](function(_0x4b7bb6){_0x589f2e=_0x4b7bb6;logger[_0x81db('0x1e')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x589f2e['id']);logger['info'](_0x81db('0x68'),_0x589f2e['id'],_0x30375e[_0x81db('0x54')],_0x21bd0a['type']);switch(_0x21bd0a[_0x81db('0x3f')]){case'integrationTab':emit(util[_0x81db('0x44')](_0x81db('0x69'),_0x30375e[_0x81db('0x54')]),_0x81db('0x6a'),{'recordId':_0x589f2e['id']});break;case'newTab':emit(util[_0x81db('0x44')](_0x81db('0x69'),_0x30375e[_0x81db('0x54')]),_0x81db('0x6b'),{'uri':util[_0x81db('0x44')]('%s/%s/e',_0x432c43[_0x81db('0x6c')],_0x589f2e['id'])});break;default:logger[_0x81db('0x6d')](_0x81db('0x6e'));}})[_0x81db('0x6f')](function(_0x33ac6c){logger[_0x81db('0x6d')](_0x81db('0x62'),_0x33ac6c);});};exports[_0x81db('0x70')]=function(_0x27e56a,_0x5c1414,_0x4c1044,_0x464ff9,_0x803fce,_0x23fb8a,_0x30dff7){var _0x31f311,_0x13c2ae,_0x5e5bfc,_0xfa00d1;_0x23fb8a['serverUrl']=intUtil[_0x81db('0x5e')](_0x23fb8a['serverUrl']);_0x23fb8a[_0x81db('0x60')]=intUtil[_0x81db('0x5e')](_0x23fb8a[_0x81db('0x60')]);if(_0x30dff7&&_0x30dff7[_0x81db('0x71')]&&_0x30dff7[_0x81db('0x71')]!==_0x81db('0x72')){logger[_0x81db('0x1e')](_0x81db('0x73'),'Recording\x20is\x20enabled!');_0x5c1414[_0x81db('0x64')]=util[_0x81db('0x44')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x23fb8a['serverUrl'],_0x5c1414['uniqueid'],md5(_0x5c1414[_0x81db('0x65')]));}return getConnection(_0x23fb8a)['then'](function(_0x535f2e){_0xfa00d1=_0x535f2e;return getUser(_0x23fb8a,_0x464ff9['email'],_0xfa00d1);})[_0x81db('0x27')](function(_0xe41857){_0x31f311=_0xe41857;return getEndUser(_0x23fb8a,_0x4c1044,_0x5c1414['destcalleridname'],_0x5c1414[_0x81db('0x74')],_0xfa00d1);})['then'](function(_0x5439ed){_0x13c2ae=_0x5439ed;return getTicket(_0x23fb8a,_0x31f311,_0x13c2ae,_0x4c1044,_0x5c1414,_0x4c1044[_0x81db('0x67')],_0xfa00d1,_0x81db('0x70'));})[_0x81db('0x27')](function(_0x281ed5){_0x5e5bfc=_0x281ed5;logger[_0x81db('0x1e')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x5e5bfc['id']);logger[_0x81db('0x1e')](_0x81db('0x75'),_0x5e5bfc['id'],_0x464ff9[_0x81db('0x54')],_0x23fb8a[_0x81db('0x3f')]);switch(_0x23fb8a[_0x81db('0x3f')]){case _0x81db('0x76'):emit(util[_0x81db('0x44')](_0x81db('0x69'),_0x464ff9[_0x81db('0x54')]),_0x81db('0x6a'),{'recordId':_0x5e5bfc['id']});break;case'newTab':emit(util[_0x81db('0x44')]('user:%s',_0x464ff9[_0x81db('0x54')]),'trigger:browser:url',{'uri':util['format']('%s/%s/e',_0xfa00d1['instanceUrl'],_0x5e5bfc['id'])});break;default:logger[_0x81db('0x6d')](_0x81db('0x73'),_0x81db('0x77'));}})['catch'](function(_0x102f0e){logger['error'](_0x81db('0x73'),_0x102f0e);});};exports['unmanaged']=function(_0x5247c4,_0x352f32,_0x5a0aa9,_0x4b77eb,_0x35c82f,_0x223634){var _0x37327a,_0x4178d3,_0x22babf,_0x7fe8d5;_0x223634[_0x81db('0x5f')]=intUtil['stripTrailingSlash'](_0x223634[_0x81db('0x5f')]);_0x223634['remoteUri']=intUtil[_0x81db('0x5e')](_0x223634['remoteUri']);if(_0x35c82f&&_0x35c82f[_0x81db('0x61')]){logger[_0x81db('0x1e')]('['+_0x352f32['lastevent'][_0x81db('0x78')]()+']',_0x81db('0x63'));_0x352f32[_0x81db('0x64')]=util['format'](_0x81db('0x79'),_0x223634['serverUrl'],_0x352f32[_0x81db('0x65')],md5(_0x352f32[_0x81db('0x65')]));}else{_0x352f32[_0x81db('0x64')]='';}return getConnection(_0x223634)['then'](function(_0xb91d63){_0x7fe8d5=_0xb91d63;if(!_[_0x81db('0x22')](_0x4b77eb)){return getUser(_0x223634,_0x4b77eb[_0x81db('0x54')],_0x7fe8d5);}else{return getUser(_0x223634,null,_0x7fe8d5);}})[_0x81db('0x27')](function(_0xf2b07a){_0x37327a=_0xf2b07a;return getEndUser(_0x223634,_0x5a0aa9,_0x352f32['calleridname'],_0x352f32[_0x81db('0x66')],_0x7fe8d5);})['then'](function(_0x57262b){_0x4178d3=_0x57262b;return getTicket(_0x223634,_0x37327a,_0x4178d3,_0x5a0aa9,_0x352f32,_0x5a0aa9['Fields'],_0x7fe8d5);})[_0x81db('0x27')](function(_0x25b506){_0x22babf=_0x25b506;logger[_0x81db('0x1e')]('['+_0x352f32[_0x81db('0x7a')][_0x81db('0x78')]()+_0x81db('0x7b'),_0x22babf['id']);logger[_0x81db('0x1e')]('['+_0x352f32[_0x81db('0x7a')][_0x81db('0x78')]()+']\x20Integration\x20account\x20type\x20%s.',_0x223634['type']);})[_0x81db('0x6f')](function(_0xe4acbb){logger['error']('['+_0x352f32[_0x81db('0x7a')][_0x81db('0x78')]()+']',_0xe4acbb);});};
\ No newline at end of file