Built motion from commit da24aabd.|2.6.20
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
index 0035bd8..e73d2b3 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x16fe=['identity','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','length','contact','lead','Lead','Contact','Phone','Enduser\x20with\x20phone\x20%s\x20not\x20found.','<unknown>','format','Caller\x20-\x20%s','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','upperFirst','forEach','string','idField','toString','type','variable','variableName','Variable','name','toLowerCase','password','remoteUri','https://login.salesforce.com','clientId','clientSecret','login','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridname','calleridnum','Fields','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:browser:url','instanceUrl','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','error','stringify','outbound','recordingFormat','none','recordingURL','email','destcalleridname','destcalleridnum','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','trigger:salesforce:display','newTab','%s/%s/e','[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized','monitor_format','lastevent','toUpperCase',']\x20Ticket\x20%s\x20created.',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','moment','md5','jsforce','util','./util','../../../../config/logger','salesforce','redis','defaults','localhost','socket.io-emitter','emit','ticketType','utc','getString','Descriptions','WhoId','Case','create','isNil','validateEmail','sobject','User','find','execute','then','Email','info','resolve','Name','user_id','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.'];(function(_0xb833b1,_0x1c3d3f){var _0x1ab87a=function(_0x1c9f6c){while(--_0x1c9f6c){_0xb833b1['push'](_0xb833b1['shift']());}};_0x1ab87a(++_0x1c3d3f);}(_0x16fe,0x122));var _0xe16f=function(_0x1e0a66,_0x262019){_0x1e0a66=_0x1e0a66-0x0;var _0x100d28=_0x16fe[_0x1e0a66];return _0x100d28;};'use strict';var _=require(_0xe16f('0x0'));var rp=require(_0xe16f('0x1'));var moment=require(_0xe16f('0x2'));var BPromise=require('bluebird');var md5=require(_0xe16f('0x3'));var jsforce=require(_0xe16f('0x4'));var util=require(_0xe16f('0x5'));var Redis=require('ioredis');var intUtil=require(_0xe16f('0x6'));var config=require('../../../../config/environment');var logger=require(_0xe16f('0x7'))(_0xe16f('0x8'));config[_0xe16f('0x9')]=_[_0xe16f('0xa')](config[_0xe16f('0x9')],{'host':_0xe16f('0xb'),'port':0x18eb});var io=require(_0xe16f('0xc'))(new Redis(config[_0xe16f('0x9')]));function emit(_0x1eecb4,_0x3a813a,_0x2738b5){io['to'](_0x1eecb4)[_0xe16f('0xd')](_0x3a813a,_0x2738b5);}function getTicket(_0x1489a1,_0x18a9ab,_0x29f3ac,_0x33fd3a,_0x6d4f98,_0x3e2499,_0x443f59,_0x1231f0){var _0x3bde8a={};if(_0x33fd3a[_0xe16f('0xe')]==='Task'){_0x3bde8a=Object['assign']({},{'OwnerId':_0x18a9ab['id'],'ActivityDate':moment[_0xe16f('0xf')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil[_0xe16f('0x10')](_0x33fd3a['Subjects'],_0x6d4f98,'\x20'),'Description':intUtil[_0xe16f('0x10')](_0x33fd3a[_0xe16f('0x11')],_0x6d4f98,'\x0a')},getCustomFields(_0x3e2499,_0x6d4f98));if(_0x29f3ac){_0x3bde8a[_0xe16f('0x12')]=_0x29f3ac['id'];}}else if(_0x33fd3a['ticketType']===_0xe16f('0x13')){_0x3bde8a=Object['assign']({},{'OwnerId':_0x18a9ab['id'],'Subject':intUtil[_0xe16f('0x10')](_0x33fd3a['Subjects'],_0x6d4f98,'\x20'),'Description':intUtil[_0xe16f('0x10')](_0x33fd3a[_0xe16f('0x11')],_0x6d4f98,'\x0a')},getCustomFields(_0x3e2499,_0x6d4f98));if(_0x29f3ac){_0x3bde8a['ContactId']=_0x29f3ac['id'];}}return _0x443f59['sobject'](_0x33fd3a[_0xe16f('0xe')])[_0xe16f('0x14')](_0x3bde8a);}function getUser(_0x5ca868,_0x4327f9,_0x3da0f0){if(!_[_0xe16f('0x15')](_0x4327f9)&&intUtil[_0xe16f('0x16')](_0x4327f9)){var _0x9f8ac1={'Email':_0x4327f9};var _0x18e9a3={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x3da0f0[_0xe16f('0x17')](_0xe16f('0x18'))[_0xe16f('0x19')](_0x9f8ac1,_0x18e9a3)[_0xe16f('0x1a')]()[_0xe16f('0x1b')](function(_0x50f34b){if(_0x50f34b['length']){var _0x16537d=_[_0xe16f('0x19')](_0x50f34b,function(_0x3f79b3){return _0x3f79b3[_0xe16f('0x1c')]===_0x4327f9;});if(_0x16537d){logger[_0xe16f('0x1d')]('Agent\x20%s\x20found.',_0x4327f9);return BPromise[_0xe16f('0x1e')]({'id':_0x16537d['Id'],'name':_0x16537d[_0xe16f('0x1f')]});}}else{logger[_0xe16f('0x1d')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x4327f9);return _0x3da0f0['identity']()[_0xe16f('0x1b')](function(_0x4e0faf){return BPromise[_0xe16f('0x1e')]({'id':_0x4e0faf[_0xe16f('0x20')],'name':_0x4e0faf['display_name']});});}});}else{logger['info'](_0xe16f('0x21'),_0x4327f9);return _0x3da0f0[_0xe16f('0x22')]()[_0xe16f('0x1b')](function(_0x3a5ff2){return BPromise[_0xe16f('0x1e')]({'id':_0x3a5ff2[_0xe16f('0x20')],'name':_0x3a5ff2['display_name']});});}}function getEndUser(_0x39cf89,_0x3548b1,_0x5051b6,_0x3f5492,_0x30066d){var _0x42989c={'Phone':_0x3f5492};var _0x1398e6={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0xe16f('0x1e')]()[_0xe16f('0x1b')](function(){if(_0x3548b1[_0xe16f('0xe')]==='Task'){logger['info'](_0xe16f('0x23'),_0x3f5492,_0x3548b1[_0xe16f('0x24')]);switch(_0x3548b1['moduleSearch']){case _0xe16f('0x25'):return _0x30066d[_0xe16f('0x17')]('Contact')[_0xe16f('0x19')](_0x42989c,_0x1398e6)[_0xe16f('0x1a')]()['then'](function(_0x35d905){if(_0x35d905&&_0x35d905[_0xe16f('0x26')]){return _0x35d905;}else{return _0x30066d[_0xe16f('0x17')]('Lead')[_0xe16f('0x19')](_0x42989c,_0x1398e6);}});case _0xe16f('0x27'):return _0x30066d[_0xe16f('0x17')]('Contact')[_0xe16f('0x19')](_0x42989c,_0x1398e6)[_0xe16f('0x1a')]();case _0xe16f('0x28'):return _0x30066d[_0xe16f('0x17')](_0xe16f('0x29'))['find'](_0x42989c,_0x1398e6);default:return null;}}else if(_0x3548b1[_0xe16f('0xe')]==='Case'){logger[_0xe16f('0x1d')](_0xe16f('0x23'),_0x3f5492,_0xe16f('0x27'));return _0x30066d[_0xe16f('0x17')](_0xe16f('0x2a'))[_0xe16f('0x19')](_0x42989c,_0x1398e6)[_0xe16f('0x1a')]();}})['then'](function(_0x5ca673){if(_0x5ca673&&_0x5ca673[_0xe16f('0x26')]){var _0x2a71fb=_[_0xe16f('0x19')](_0x5ca673,function(_0xc978fc){return _0xc978fc[_0xe16f('0x2b')]===_0x3f5492;});if(_0x2a71fb){return BPromise['resolve']({'id':_0x2a71fb['Id'],'name':_0x2a71fb['Name'],'phone':_0x2a71fb[_0xe16f('0x2b')]});}}})['then'](function(_0x4d99f7){if(_0x4d99f7){logger[_0xe16f('0x1d')]('Enduser\x20with\x20phone\x20%s\x20found.',_0x3f5492);return BPromise['resolve'](_0x4d99f7);}else{logger[_0xe16f('0x1d')](_0xe16f('0x2c'),_0x3f5492);var _0x42fea1={'LastName':_0x5051b6!==_0xe16f('0x2d')?_0x5051b6:util[_0xe16f('0x2e')](_0xe16f('0x2f'),_0x3f5492),'Phone':_0x3f5492};if(_0x3548b1[_0xe16f('0x30')]){if(_0x3548b1['moduleCreate']===_0xe16f('0x27')){logger[_0xe16f('0x1d')](_0xe16f('0x31'),_0x3f5492,_0x3548b1['moduleCreate']);}else if(_0x3548b1['moduleCreate']===_0xe16f('0x28')&&_0x3548b1[_0xe16f('0xe')]==='Task'){logger[_0xe16f('0x1d')](_0xe16f('0x31'),_0x3f5492,_0x3548b1['moduleCreate']);_0x42fea1[_0xe16f('0x32')]=_0xe16f('0x33');}else{return null;}}return _0x30066d['sobject'](_[_0xe16f('0x34')](_0x3548b1[_0xe16f('0x30')]))['create'](_0x42fea1);}});}function getCustomFields(_0x3107e1,_0x2919a7){var _0xb2c0f3={};if(_0x3107e1[_0xe16f('0x26')]>0x0){_[_0xe16f('0x35')](_0x3107e1,function(_0xeb47a4){if(_0xeb47a4['type']===_0xe16f('0x36')&&_0xeb47a4[_0xe16f('0x37')]){_0xb2c0f3[_0xeb47a4['idField']]=_0xeb47a4['content'][_0xe16f('0x38')]();}else if(_0xeb47a4[_0xe16f('0x39')]===_0xe16f('0x3a')&&_0xeb47a4['variableName']&&_0xeb47a4[_0xe16f('0x37')]){_0x2919a7[_0xeb47a4[_0xe16f('0x3b')]]&&(_0xb2c0f3[_0xeb47a4[_0xe16f('0x37')]]=_0x2919a7[_0xeb47a4[_0xe16f('0x3b')]]['toString']());}else if(_0xeb47a4['type']==='customVariable'&&_0xeb47a4[_0xe16f('0x3c')]&&_0xeb47a4['Variable'][_0xe16f('0x3d')]&&_0xeb47a4[_0xe16f('0x37')]){_0x2919a7[_0xeb47a4[_0xe16f('0x3c')][_0xe16f('0x3d')][_0xe16f('0x3e')]()]&&(_0xb2c0f3[_0xeb47a4['idField']]=_0x2919a7[_0xeb47a4['Variable'][_0xe16f('0x3d')][_0xe16f('0x3e')]()][_0xe16f('0x38')]());}});}return _0xb2c0f3;}function getConnection(_0x1e889e){var _0x3b7497=_0x1e889e[_0xe16f('0x3f')]['concat'](_0x1e889e['securityToken']);var _0x1a44a8=new jsforce['Connection']({'oauth2':{'loginUrl':_0x1e889e[_0xe16f('0x40')]||_0xe16f('0x41'),'clientId':_0x1e889e[_0xe16f('0x42')],'clientSecret':_0x1e889e[_0xe16f('0x43')]}});return _0x1a44a8[_0xe16f('0x44')](_0x1e889e['username'],_0x3b7497)[_0xe16f('0x1b')](function(){logger[_0xe16f('0x1d')]('Connection\x20established.');return _0x1a44a8;});}exports[_0xe16f('0x45')]=function(_0x59dcdf,_0x7d471,_0x2b2e96,_0x5831ad,_0x4247e1,_0x4daa30){var _0x38a699,_0x24c75f,_0xc7287e,_0x94a0fb;_0x4daa30['serverUrl']=intUtil[_0xe16f('0x46')](_0x4daa30[_0xe16f('0x47')]);_0x4daa30[_0xe16f('0x40')]=intUtil['stripTrailingSlash'](_0x4daa30[_0xe16f('0x40')]);if(_0x4247e1&&_0x4247e1['monitor_format']){logger[_0xe16f('0x1d')](_0xe16f('0x48'),_0xe16f('0x49'));_0x7d471['recordingURL']=util[_0xe16f('0x2e')](_0xe16f('0x4a'),_0x4daa30[_0xe16f('0x47')],_0x7d471[_0xe16f('0x4b')],md5(_0x7d471[_0xe16f('0x4b')]));}else{_0x7d471['recordingURL']='';}return getConnection(_0x4daa30)['then'](function(_0x3239a3){_0x94a0fb=_0x3239a3;return getUser(_0x4daa30,_0x5831ad['email'],_0x94a0fb);})[_0xe16f('0x1b')](function(_0x53aefd){_0x38a699=_0x53aefd;return getEndUser(_0x4daa30,_0x2b2e96,_0x7d471[_0xe16f('0x4c')],_0x7d471[_0xe16f('0x4d')],_0x94a0fb);})[_0xe16f('0x1b')](function(_0x145680){_0x24c75f=_0x145680;return getTicket(_0x4daa30,_0x38a699,_0x24c75f,_0x2b2e96,_0x7d471,_0x2b2e96[_0xe16f('0x4e')],_0x94a0fb,_0xe16f('0x45'));})[_0xe16f('0x1b')](function(_0x1e9ecb){_0xc7287e=_0x1e9ecb;logger[_0xe16f('0x1d')](_0xe16f('0x4f'),_0xc7287e['id']);logger[_0xe16f('0x1d')](_0xe16f('0x50'),_0xc7287e['id'],_0x5831ad[_0xe16f('0x3d')],_0x4daa30[_0xe16f('0x39')]);switch(_0x4daa30['type']){case _0xe16f('0x51'):emit(util[_0xe16f('0x2e')](_0xe16f('0x52'),_0x5831ad[_0xe16f('0x3d')]),'trigger:salesforce:display',{'recordId':_0xc7287e['id']});break;case'newTab':emit(util[_0xe16f('0x2e')](_0xe16f('0x52'),_0x5831ad[_0xe16f('0x3d')]),_0xe16f('0x53'),{'uri':util[_0xe16f('0x2e')]('%s/%s/e',_0x94a0fb[_0xe16f('0x54')],_0xc7287e['id'])});break;default:logger['error'](_0xe16f('0x55'));}})[_0xe16f('0x56')](function(_0x3dab9c){logger[_0xe16f('0x57')]('[QUEUE]',JSON[_0xe16f('0x58')](_0x3dab9c));});};exports[_0xe16f('0x59')]=function(_0x33f7f5,_0x14075f,_0x1cf2cc,_0x4c26ca,_0x44bf6b,_0x154e75,_0x4349f5){var _0x39f77e,_0x288b5e,_0x422521,_0x300cfc;_0x154e75[_0xe16f('0x47')]=intUtil[_0xe16f('0x46')](_0x154e75[_0xe16f('0x47')]);_0x154e75[_0xe16f('0x40')]=intUtil[_0xe16f('0x46')](_0x154e75['remoteUri']);if(_0x4349f5&&_0x4349f5['recordingFormat']&&_0x4349f5[_0xe16f('0x5a')]!==_0xe16f('0x5b')){logger[_0xe16f('0x1d')]('[OUTBOUND]',_0xe16f('0x49'));_0x14075f[_0xe16f('0x5c')]=util[_0xe16f('0x2e')](_0xe16f('0x4a'),_0x154e75[_0xe16f('0x47')],_0x14075f[_0xe16f('0x4b')],md5(_0x14075f[_0xe16f('0x4b')]));}return getConnection(_0x154e75)[_0xe16f('0x1b')](function(_0x543c4f){_0x300cfc=_0x543c4f;return getUser(_0x154e75,_0x4c26ca[_0xe16f('0x5d')],_0x300cfc);})[_0xe16f('0x1b')](function(_0xd4be2d){_0x39f77e=_0xd4be2d;return getEndUser(_0x154e75,_0x1cf2cc,_0x14075f[_0xe16f('0x5e')],_0x14075f[_0xe16f('0x5f')],_0x300cfc);})[_0xe16f('0x1b')](function(_0xfbff28){_0x288b5e=_0xfbff28;return getTicket(_0x154e75,_0x39f77e,_0x288b5e,_0x1cf2cc,_0x14075f,_0x1cf2cc[_0xe16f('0x4e')],_0x300cfc,_0xe16f('0x59'));})[_0xe16f('0x1b')](function(_0x35280c){_0x422521=_0x35280c;logger[_0xe16f('0x1d')](_0xe16f('0x60'),_0x422521['id']);logger[_0xe16f('0x1d')](_0xe16f('0x61'),_0x422521['id'],_0x4c26ca['name'],_0x154e75[_0xe16f('0x39')]);switch(_0x154e75[_0xe16f('0x39')]){case'integrationTab':emit(util[_0xe16f('0x2e')]('user:%s',_0x4c26ca['name']),_0xe16f('0x62'),{'recordId':_0x422521['id']});break;case _0xe16f('0x63'):emit(util['format'](_0xe16f('0x52'),_0x4c26ca[_0xe16f('0x3d')]),_0xe16f('0x53'),{'uri':util[_0xe16f('0x2e')](_0xe16f('0x64'),_0x300cfc[_0xe16f('0x54')],_0x422521['id'])});break;default:logger[_0xe16f('0x57')](_0xe16f('0x65'),_0xe16f('0x66'));}})[_0xe16f('0x56')](function(_0xa19f51){logger[_0xe16f('0x57')](_0xe16f('0x65'),JSON[_0xe16f('0x58')](_0xa19f51));});};exports['unmanaged']=function(_0x27aac3,_0x3af960,_0xaaf2c3,_0x18e22d,_0x3bb54f,_0x3c22bd){var _0x5c60c0,_0x810324,_0x523f0b,_0x35305c;_0x3c22bd[_0xe16f('0x47')]=intUtil[_0xe16f('0x46')](_0x3c22bd['serverUrl']);_0x3c22bd['remoteUri']=intUtil[_0xe16f('0x46')](_0x3c22bd[_0xe16f('0x40')]);if(_0x3bb54f&&_0x3bb54f[_0xe16f('0x67')]){logger[_0xe16f('0x1d')]('['+_0x3af960[_0xe16f('0x68')][_0xe16f('0x69')]()+']',_0xe16f('0x49'));_0x3af960[_0xe16f('0x5c')]=util[_0xe16f('0x2e')](_0xe16f('0x4a'),_0x3c22bd[_0xe16f('0x47')],_0x3af960[_0xe16f('0x4b')],md5(_0x3af960[_0xe16f('0x4b')]));}else{_0x3af960[_0xe16f('0x5c')]='';}return getConnection(_0x3c22bd)[_0xe16f('0x1b')](function(_0xdeb00d){_0x35305c=_0xdeb00d;if(!_[_0xe16f('0x15')](_0x18e22d)){return getUser(_0x3c22bd,_0x18e22d[_0xe16f('0x3d')],_0x35305c);}else{return getUser(_0x3c22bd,null,_0x35305c);}})[_0xe16f('0x1b')](function(_0x37f924){_0x5c60c0=_0x37f924;return getEndUser(_0x3c22bd,_0xaaf2c3,_0x3af960[_0xe16f('0x4c')],_0x3af960[_0xe16f('0x4d')],_0x35305c);})[_0xe16f('0x1b')](function(_0x2efae3){_0x810324=_0x2efae3;return getTicket(_0x3c22bd,_0x5c60c0,_0x810324,_0xaaf2c3,_0x3af960,_0xaaf2c3[_0xe16f('0x4e')],_0x35305c);})[_0xe16f('0x1b')](function(_0x4df1fd){_0x523f0b=_0x4df1fd;logger[_0xe16f('0x1d')]('['+_0x3af960[_0xe16f('0x68')][_0xe16f('0x69')]()+_0xe16f('0x6a'),_0x523f0b['id']);logger[_0xe16f('0x1d')]('['+_0x3af960[_0xe16f('0x68')][_0xe16f('0x69')]()+_0xe16f('0x6b'),_0x3c22bd[_0xe16f('0x39')]);})['catch'](function(_0x473f97){logger[_0xe16f('0x57')]('['+_0x3af960[_0xe16f('0x68')][_0xe16f('0x69')]()+']',JSON[_0xe16f('0x58')](_0x473f97));});};
\ No newline at end of file
+var _0x8eb9=['calleridname','calleridnum','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','%s/%s/e','instanceUrl','catch','error','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Fields','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','newTab','trigger:browser:url','lastevent','toUpperCase','isNil',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','moment','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','localhost','assign','Subjects','Descriptions','ticketType','Task','IsReminderSet','endUserType','contact','lead','WhoId','account','WhatId','Case','ContactId','AccountId','leadId','create','sobject','User','then','length','info','resolve','Name','identity','user_id','display_name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','moduleSearch','cloneDeep','additionalSearchContact','merge','$or','Contact','find','execute','additionalSearchLead','account_contact_lead','additionalSearchAccount','Lead','Account','Phone','attributes','toLowerCase','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','moduleCreate','LastName','<unknown>','format','Caller\x20-\x20%s','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','forEach','includes','string','type','idField','content','variable','variableName','Variable','name','password','concat','securityToken','Connection','clientId','clientSecret','login','Connection\x20established.','queue','serverUrl','stripTrailingSlash','remoteUri','monitor_format','[QUEUE]','recordingURL','uniqueid'];(function(_0xf3ed10,_0xd38216){var _0x81f21f=function(_0x1f7927){while(--_0x1f7927){_0xf3ed10['push'](_0xf3ed10['shift']());}};_0x81f21f(++_0xd38216);}(_0x8eb9,0x90));var _0x98eb=function(_0x14add3,_0x13ce8d){_0x14add3=_0x14add3-0x0;var _0x4a174f=_0x8eb9[_0x14add3];return _0x4a174f;};'use strict';var _=require(_0x98eb('0x0'));var rp=require(_0x98eb('0x1'));var moment=require(_0x98eb('0x2'));var BPromise=require(_0x98eb('0x3'));var md5=require(_0x98eb('0x4'));var jsforce=require('jsforce');var util=require('util');var Redis=require(_0x98eb('0x5'));var intUtil=require(_0x98eb('0x6'));var config=require(_0x98eb('0x7'));var logger=require(_0x98eb('0x8'))(_0x98eb('0x9'));config[_0x98eb('0xa')]=_[_0x98eb('0xb')](config[_0x98eb('0xa')],{'host':_0x98eb('0xc'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x98eb('0xa')]));function emit(_0x4d3b59,_0x54eddf,_0x206a99){io['to'](_0x4d3b59)['emit'](_0x54eddf,_0x206a99);}function getTicket(_0x369aeb,_0xb30bfb,_0xad8a66,_0x364734,_0x30e427,_0xff1724,_0x389993,_0x50c6b5){var _0x5df111=Object[_0x98eb('0xd')]({},{'OwnerId':_0xb30bfb['id'],'Subject':intUtil['getString'](_0x364734[_0x98eb('0xe')],_0x30e427,'\x20'),'Description':intUtil['getString'](_0x364734[_0x98eb('0xf')],_0x30e427,'\x0a')},getCustomFields(_0xff1724,_0x30e427));if(_0xad8a66){if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x11')){_0x5df111['ActivityDate']=moment['utc']();_0x5df111[_0x98eb('0x12')]=![];_0x5df111['IsRecurrence']=![];if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')||_0xad8a66['endUserType']===_0x98eb('0x15')){_0x5df111[_0x98eb('0x16')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x17')){_0x5df111[_0x98eb('0x18')]=_0xad8a66['id'];}}else if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x19')){if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')){_0x5df111[_0x98eb('0x1a')]=_0xad8a66['id'];}else if(_0xad8a66['endUserType']==='account'){_0x5df111[_0x98eb('0x1b')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]==='lead'&&_0x364734[_0x98eb('0x1c')]){_0x5df111[_0x364734[_0x98eb('0x1c')]]=_0xad8a66['id'];}else{logger['info']('Association\x20between\x20Case\x20and\x20Lead\x20skipped');}}}return _0x389993['sobject'](_0x364734[_0x98eb('0x10')])[_0x98eb('0x1d')](_0x5df111);}function getUser(_0x426dd1,_0x4d8ee2,_0x3ac817){if(!_['isNil'](_0x4d8ee2)&&intUtil['validateEmail'](_0x4d8ee2)){var _0x226f03={'Email':_0x4d8ee2};var _0x29b18e={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x3ac817[_0x98eb('0x1e')](_0x98eb('0x1f'))['find'](_0x226f03,_0x29b18e)['execute']()[_0x98eb('0x20')](function(_0x56c9c4){if(_0x56c9c4[_0x98eb('0x21')]){var _0x56ab93=_['find'](_0x56c9c4,function(_0xa81302){return _0xa81302['Email']===_0x4d8ee2;});if(_0x56ab93){logger[_0x98eb('0x22')]('Agent\x20%s\x20found.',_0x4d8ee2);return BPromise[_0x98eb('0x23')]({'id':_0x56ab93['Id'],'name':_0x56ab93[_0x98eb('0x24')]});}}else{logger[_0x98eb('0x22')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x4d8ee2);return _0x3ac817[_0x98eb('0x25')]()[_0x98eb('0x20')](function(_0x5b2644){return BPromise[_0x98eb('0x23')]({'id':_0x5b2644[_0x98eb('0x26')],'name':_0x5b2644[_0x98eb('0x27')]});});}});}else{logger['info'](_0x98eb('0x28'),_0x4d8ee2);return _0x3ac817['identity']()[_0x98eb('0x20')](function(_0x44e9c3){return BPromise[_0x98eb('0x23')]({'id':_0x44e9c3[_0x98eb('0x26')],'name':_0x44e9c3[_0x98eb('0x27')]});});}}function getEndUser(_0x50ccde,_0x3e361f,_0x2cbdd8,_0x3ba0ba,_0x2c076b){var _0x359857={'$or':{'Phone':_0x3ba0ba}};var _0x3e23ca={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x98eb('0x23')]()[_0x98eb('0x20')](function(){logger[_0x98eb('0x22')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f[_0x98eb('0x29')]);switch(_0x3e361f[_0x98eb('0x29')]){case'contact_lead':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]()[_0x98eb('0x20')](function(_0x197181){if(_0x197181&&_0x197181[_0x98eb('0x21')]){return _0x197181;}else{var _0x26769c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x382e05={};_0x382e05[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x26769c[_0x98eb('0x2d')],_0x382e05);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x26769c,_0x3e23ca);}});case _0x98eb('0x32'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x33')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x33')]]=_0x3ba0ba;_['merge'](_0xdd78c[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')]('Account')['find'](_0xdd78c,_0x3e23ca)['execute']()[_0x98eb('0x20')](function(_0x40bc4c){if(_0x40bc4c&&_0x40bc4c['length']){return _0x40bc4c;}else{var _0x13b05b=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchContact']){var _0x467a2b={};_0x467a2b[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x13b05b[_0x98eb('0x2d')],_0x467a2b);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x13b05b,_0x3e23ca)['then'](function(_0x3505c2){if(_0x3505c2&&_0x3505c2[_0x98eb('0x21')]){return _0x3505c2;}else{var _0x16052c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x1af535={};_0x1af535[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x16052c['$or'],_0x1af535);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x16052c,_0x3e23ca);}});}});case'contact':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]();case _0x98eb('0x15'):var _0x39acd7=_['cloneDeep'](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_['merge'](_0x39acd7[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x34'))[_0x98eb('0x2f')](_0x39acd7,_0x3e23ca);case _0x98eb('0x17'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchAccount']){var _0x38d1a1={};_0x38d1a1[_0x3e361f['additionalSearchAccount']]=_0x3ba0ba;_[_0x98eb('0x2c')](_0xdd78c['$or'],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x35'))[_0x98eb('0x2f')](_0xdd78c,_0x3e23ca);default:return null;}})[_0x98eb('0x20')](function(_0x4dddc2){if(_0x4dddc2&&_0x4dddc2[_0x98eb('0x21')]){var _0x508815=_['first'](_0x4dddc2);if(_0x508815){return BPromise[_0x98eb('0x23')]({'id':_0x508815['Id'],'name':_0x508815[_0x98eb('0x24')],'phone':_0x508815[_0x98eb('0x36')],'endUserType':_0x508815[_0x98eb('0x37')]['type'][_0x98eb('0x38')]()});}}})[_0x98eb('0x20')](function(_0x17ab63){if(_0x17ab63){logger[_0x98eb('0x22')](_0x98eb('0x39'),_0x17ab63['endUserType'],_0x3ba0ba);return BPromise[_0x98eb('0x23')](_0x17ab63);}else{logger['info']('Enduser\x20with\x20phone\x20%s\x20not\x20found',_0x3ba0ba);var _0x25e813={'Phone':_0x3ba0ba};if(_0x3e361f[_0x98eb('0x3a')]){if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x14')){logger[_0x98eb('0x22')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813[_0x98eb('0x3b')]=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x15')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813['LastName']=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);_0x25e813[_0x98eb('0x40')]=_0x98eb('0x41');}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x17')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f[_0x98eb('0x3a')]);_0x25e813[_0x98eb('0x24')]=_0x2cbdd8!=='<unknown>'?_0x2cbdd8:util['format']('Caller\x20-\x20%s',_0x3ba0ba);}else{return null;}}return _0x2c076b['sobject'](_['upperFirst'](_0x3e361f[_0x98eb('0x3a')]))['create'](_0x25e813)['then'](function(_0x337eaf){return BPromise['resolve']({'id':_0x337eaf['id'],'endUserType':_0x3e361f['moduleCreate']});});}});}function getCustomFields(_0x49962f,_0x68b9b0){var _0x3238b7={};if(_0x49962f[_0x98eb('0x21')]>0x0){_[_0x98eb('0x42')](_0x49962f,function(_0x2b658f){if(_[_0x98eb('0x43')]([_0x98eb('0x44'),'picklist'],_0x2b658f[_0x98eb('0x45')])&&_0x2b658f[_0x98eb('0x46')]){_0x3238b7[_0x2b658f['idField']]=_0x2b658f[_0x98eb('0x47')]['toString']();}else if(_0x2b658f[_0x98eb('0x45')]===_0x98eb('0x48')&&_0x2b658f['variableName']&&_0x2b658f['idField']){_0x68b9b0[_0x2b658f['variableName']]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x49')]]['toString']());}else if(_0x2b658f[_0x98eb('0x45')]==='customVariable'&&_0x2b658f[_0x98eb('0x4a')]&&_0x2b658f['Variable'][_0x98eb('0x4b')]&&_0x2b658f[_0x98eb('0x46')]){_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')]['toLowerCase']()]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')][_0x98eb('0x38')]()]['toString']());}});}return _0x3238b7;}function getConnection(_0x2a5c79){var _0x2accd6=_0x2a5c79[_0x98eb('0x4c')][_0x98eb('0x4d')](_0x2a5c79[_0x98eb('0x4e')]);var _0x4297c7=new jsforce[(_0x98eb('0x4f'))]({'oauth2':{'loginUrl':_0x2a5c79['remoteUri']||'https://login.salesforce.com','clientId':_0x2a5c79[_0x98eb('0x50')],'clientSecret':_0x2a5c79[_0x98eb('0x51')]}});return _0x4297c7[_0x98eb('0x52')](_0x2a5c79['username'],_0x2accd6)[_0x98eb('0x20')](function(){logger['info'](_0x98eb('0x53'));return _0x4297c7;});}exports[_0x98eb('0x54')]=function(_0x584ed7,_0x1693e2,_0x24a7dd,_0x3cd2fd,_0x852bf1,_0x346182){var _0x2911c4,_0x3b9e0b,_0x440a0b,_0x3a3a0e;_0x346182[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x55')]);_0x346182[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x57')]);if(_0x852bf1&&_0x852bf1[_0x98eb('0x58')]){logger[_0x98eb('0x22')](_0x98eb('0x59'),'Recording\x20is\x20enabled!');_0x1693e2[_0x98eb('0x5a')]=util[_0x98eb('0x3d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x346182[_0x98eb('0x55')],_0x1693e2['uniqueid'],md5(_0x1693e2[_0x98eb('0x5b')]));}else{_0x1693e2['recordingURL']='';}return getConnection(_0x346182)[_0x98eb('0x20')](function(_0x265ec2){_0x3a3a0e=_0x265ec2;return getUser(_0x346182,_0x3cd2fd['email'],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x42a6c8){_0x2911c4=_0x42a6c8;return getEndUser(_0x346182,_0x24a7dd,_0x1693e2[_0x98eb('0x5c')],_0x1693e2[_0x98eb('0x5d')],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x34dde9){_0x3b9e0b=_0x34dde9;return getTicket(_0x346182,_0x2911c4,_0x3b9e0b,_0x24a7dd,_0x1693e2,_0x24a7dd['Fields'],_0x3a3a0e,'queue');})[_0x98eb('0x20')](function(_0x3aa6af){_0x440a0b=_0x3aa6af;logger[_0x98eb('0x22')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x440a0b['id']);logger['info'](_0x98eb('0x5e'),_0x440a0b['id'],_0x3cd2fd[_0x98eb('0x4b')],_0x346182[_0x98eb('0x45')]);switch(_0x346182['type']){case _0x98eb('0x5f'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x3cd2fd[_0x98eb('0x4b')]),_0x98eb('0x61'),{'recordId':_0x440a0b['id']});break;case'newTab':emit(util[_0x98eb('0x3d')]('user:%s',_0x3cd2fd[_0x98eb('0x4b')]),'trigger:browser:url',{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x3a3a0e[_0x98eb('0x63')],_0x440a0b['id'])});break;default:logger['error']('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})[_0x98eb('0x64')](function(_0x38346a){logger[_0x98eb('0x65')](_0x98eb('0x59'),_0x38346a);});};exports[_0x98eb('0x66')]=function(_0x380504,_0x35c97a,_0xbbdf76,_0x5e0002,_0x4fb961,_0xc58121,_0x6a5850){var _0xf76ab9,_0x2e8705,_0x103cef,_0x31803b;_0xc58121[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xc58121[_0x98eb('0x55')]);_0xc58121[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0xc58121['remoteUri']);if(_0x6a5850&&_0x6a5850[_0x98eb('0x67')]&&_0x6a5850[_0x98eb('0x67')]!==_0x98eb('0x68')){logger[_0x98eb('0x22')](_0x98eb('0x69'),_0x98eb('0x6a'));_0x35c97a['recordingURL']=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xc58121['serverUrl'],_0x35c97a[_0x98eb('0x5b')],md5(_0x35c97a[_0x98eb('0x5b')]));}return getConnection(_0xc58121)[_0x98eb('0x20')](function(_0x43e59c){_0x31803b=_0x43e59c;return getUser(_0xc58121,_0x5e0002['email'],_0x31803b);})[_0x98eb('0x20')](function(_0x461f80){_0xf76ab9=_0x461f80;return getEndUser(_0xc58121,_0xbbdf76,_0x35c97a[_0x98eb('0x6c')],_0x35c97a[_0x98eb('0x6d')],_0x31803b);})[_0x98eb('0x20')](function(_0x32b9f2){_0x2e8705=_0x32b9f2;return getTicket(_0xc58121,_0xf76ab9,_0x2e8705,_0xbbdf76,_0x35c97a,_0xbbdf76[_0x98eb('0x6e')],_0x31803b,'outbound');})['then'](function(_0x3b173a){_0x103cef=_0x3b173a;logger[_0x98eb('0x22')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x103cef['id']);logger['info'](_0x98eb('0x6f'),_0x103cef['id'],_0x5e0002['name'],_0xc58121[_0x98eb('0x45')]);switch(_0xc58121[_0x98eb('0x45')]){case _0x98eb('0x5f'):emit(util['format'](_0x98eb('0x60'),_0x5e0002['name']),_0x98eb('0x61'),{'recordId':_0x103cef['id']});break;case _0x98eb('0x70'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x5e0002[_0x98eb('0x4b')]),_0x98eb('0x71'),{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x31803b[_0x98eb('0x63')],_0x103cef['id'])});break;default:logger[_0x98eb('0x65')]('[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized');}})['catch'](function(_0x21572a){logger[_0x98eb('0x65')](_0x98eb('0x69'),_0x21572a);});};exports['unmanaged']=function(_0x20c52d,_0x4cad3c,_0x3be716,_0x5af692,_0x46af3a,_0xee4319){var _0x2ecdca,_0x3ac231,_0x5f37a2,_0x197462;_0xee4319[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xee4319['serverUrl']);_0xee4319['remoteUri']=intUtil[_0x98eb('0x56')](_0xee4319[_0x98eb('0x57')]);if(_0x46af3a&&_0x46af3a[_0x98eb('0x58')]){logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']',_0x98eb('0x6a'));_0x4cad3c[_0x98eb('0x5a')]=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xee4319[_0x98eb('0x55')],_0x4cad3c[_0x98eb('0x5b')],md5(_0x4cad3c[_0x98eb('0x5b')]));}else{_0x4cad3c[_0x98eb('0x5a')]='';}return getConnection(_0xee4319)[_0x98eb('0x20')](function(_0x44a315){_0x197462=_0x44a315;if(!_[_0x98eb('0x74')](_0x5af692)){return getUser(_0xee4319,_0x5af692[_0x98eb('0x4b')],_0x197462);}else{return getUser(_0xee4319,null,_0x197462);}})['then'](function(_0x55da73){_0x2ecdca=_0x55da73;return getEndUser(_0xee4319,_0x3be716,_0x4cad3c[_0x98eb('0x5c')],_0x4cad3c[_0x98eb('0x5d')],_0x197462);})[_0x98eb('0x20')](function(_0x2957c8){_0x3ac231=_0x2957c8;return getTicket(_0xee4319,_0x2ecdca,_0x3ac231,_0x3be716,_0x4cad3c,_0x3be716[_0x98eb('0x6e')],_0x197462);})['then'](function(_0x57f9e0){_0x5f37a2=_0x57f9e0;logger['info']('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']\x20Ticket\x20%s\x20created.',_0x5f37a2['id']);logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+_0x98eb('0x75'),_0xee4319[_0x98eb('0x45')]);})[_0x98eb('0x64')](function(_0x35c6e0){logger[_0x98eb('0x65')]('['+_0x4cad3c['lastevent']['toUpperCase']()+']',_0x35c6e0);});};
\ No newline at end of file