Built motion from commit da24aabd.|2.6.20
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
index 04b7087..e73d2b3 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x6a44=['outbound','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized','catch','stringify','monitor_format','lastevent','toUpperCase',']\x20Ticket\x20%s\x20created.',']\x20Integration\x20account\x20type\x20%s.','lodash','moment','bluebird','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','ticketType','assign','utc','getString','Subjects','Descriptions','WhoId','Case','ContactId','create','isNil','validateEmail','sobject','find','execute','then','length','Email','info','Agent\x20%s\x20found.','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','identity','user_id','display_name','Task','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','Contact','Lead','contact','lead','resolve','Phone','Enduser\x20with\x20phone\x20%s\x20not\x20found.','format','Caller\x20-\x20%s','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','No\x20Company','upperFirst','forEach','type','string','idField','content','variable','variableName','toString','Variable','name','toLowerCase','securityToken','Connection','remoteUri','https://login.salesforce.com','login','queue','serverUrl','stripTrailingSlash','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridnum','Fields','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','newTab','trigger:browser:url','%s/%s/e','instanceUrl','error','[QUEUE]','recordingFormat','none','recordingURL','destcalleridname','destcalleridnum'];(function(_0x56b91b,_0xf2607d){var _0x47b4be=function(_0x3aa78b){while(--_0x3aa78b){_0x56b91b['push'](_0x56b91b['shift']());}};_0x47b4be(++_0xf2607d);}(_0x6a44,0x6f));var _0x46a4=function(_0x267d96,_0x1ba62a){_0x267d96=_0x267d96-0x0;var _0x3af64a=_0x6a44[_0x267d96];return _0x3af64a;};'use strict';var _=require(_0x46a4('0x0'));var rp=require('request-promise');var moment=require(_0x46a4('0x1'));var BPromise=require(_0x46a4('0x2'));var md5=require('md5');var jsforce=require('jsforce');var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x46a4('0x3'));var config=require(_0x46a4('0x4'));var logger=require(_0x46a4('0x5'))(_0x46a4('0x6'));config[_0x46a4('0x7')]=_[_0x46a4('0x8')](config[_0x46a4('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x46a4('0x7')]));function emit(_0x964e80,_0x5567c1,_0x43baea){io['to'](_0x964e80)['emit'](_0x5567c1,_0x43baea);}function getTicket(_0x235dc0,_0x1893b2,_0x39ec1e,_0x590297,_0x219b35,_0x4edba4,_0x34a1a7,_0x12fc70){var _0x5ba35a={};if(_0x590297[_0x46a4('0x9')]==='Task'){_0x5ba35a=Object[_0x46a4('0xa')]({},{'OwnerId':_0x1893b2['id'],'ActivityDate':moment[_0x46a4('0xb')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil[_0x46a4('0xc')](_0x590297[_0x46a4('0xd')],_0x219b35,'\x20'),'Description':intUtil[_0x46a4('0xc')](_0x590297[_0x46a4('0xe')],_0x219b35,'\x0a')},getCustomFields(_0x4edba4,_0x219b35));if(_0x39ec1e){_0x5ba35a[_0x46a4('0xf')]=_0x39ec1e['id'];}}else if(_0x590297[_0x46a4('0x9')]===_0x46a4('0x10')){_0x5ba35a=Object['assign']({},{'OwnerId':_0x1893b2['id'],'Subject':intUtil[_0x46a4('0xc')](_0x590297[_0x46a4('0xd')],_0x219b35,'\x20'),'Description':intUtil['getString'](_0x590297['Descriptions'],_0x219b35,'\x0a')},getCustomFields(_0x4edba4,_0x219b35));if(_0x39ec1e){_0x5ba35a[_0x46a4('0x11')]=_0x39ec1e['id'];}}return _0x34a1a7['sobject'](_0x590297[_0x46a4('0x9')])[_0x46a4('0x12')](_0x5ba35a);}function getUser(_0x1e011d,_0x51483b,_0x4fea24){if(!_[_0x46a4('0x13')](_0x51483b)&&intUtil[_0x46a4('0x14')](_0x51483b)){var _0xb30424={'Email':_0x51483b};var _0x44a47c={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x4fea24[_0x46a4('0x15')]('User')[_0x46a4('0x16')](_0xb30424,_0x44a47c)[_0x46a4('0x17')]()[_0x46a4('0x18')](function(_0x1c2140){if(_0x1c2140[_0x46a4('0x19')]){var _0x10db6f=_['find'](_0x1c2140,function(_0x494637){return _0x494637[_0x46a4('0x1a')]===_0x51483b;});if(_0x10db6f){logger[_0x46a4('0x1b')](_0x46a4('0x1c'),_0x51483b);return BPromise['resolve']({'id':_0x10db6f['Id'],'name':_0x10db6f['Name']});}}else{logger['info'](_0x46a4('0x1d'),_0x51483b);return _0x4fea24[_0x46a4('0x1e')]()['then'](function(_0x113265){return BPromise['resolve']({'id':_0x113265[_0x46a4('0x1f')],'name':_0x113265[_0x46a4('0x20')]});});}});}else{logger[_0x46a4('0x1b')](_0x46a4('0x1d'),_0x51483b);return _0x4fea24[_0x46a4('0x1e')]()[_0x46a4('0x18')](function(_0xa74ea5){return BPromise['resolve']({'id':_0xa74ea5[_0x46a4('0x1f')],'name':_0xa74ea5[_0x46a4('0x20')]});});}}function getEndUser(_0x469850,_0x1cbbb7,_0x4caf90,_0x2d1fb4,_0x89d178){var _0x3cd633={'Phone':_0x2d1fb4};var _0x1686c9={'Id':!![],'Name':!![],'Phone':!![]};return BPromise['resolve']()['then'](function(){if(_0x1cbbb7[_0x46a4('0x9')]===_0x46a4('0x21')){logger[_0x46a4('0x1b')](_0x46a4('0x22'),_0x2d1fb4,_0x1cbbb7[_0x46a4('0x23')]);switch(_0x1cbbb7[_0x46a4('0x23')]){case'contact_lead':return _0x89d178['sobject'](_0x46a4('0x24'))[_0x46a4('0x16')](_0x3cd633,_0x1686c9)['execute']()[_0x46a4('0x18')](function(_0xc0c09){if(_0xc0c09&&_0xc0c09[_0x46a4('0x19')]){return _0xc0c09;}else{return _0x89d178['sobject'](_0x46a4('0x25'))[_0x46a4('0x16')](_0x3cd633,_0x1686c9);}});case _0x46a4('0x26'):return _0x89d178['sobject'](_0x46a4('0x24'))[_0x46a4('0x16')](_0x3cd633,_0x1686c9)[_0x46a4('0x17')]();case _0x46a4('0x27'):return _0x89d178[_0x46a4('0x15')](_0x46a4('0x25'))[_0x46a4('0x16')](_0x3cd633,_0x1686c9);default:return null;}}else if(_0x1cbbb7['ticketType']===_0x46a4('0x10')){logger[_0x46a4('0x1b')](_0x46a4('0x22'),_0x2d1fb4,'contact');return _0x89d178[_0x46a4('0x15')](_0x46a4('0x24'))['find'](_0x3cd633,_0x1686c9)[_0x46a4('0x17')]();}})[_0x46a4('0x18')](function(_0x35d567){if(_0x35d567&&_0x35d567[_0x46a4('0x19')]){var _0x2c4c21=_['find'](_0x35d567,function(_0x404d0d){return _0x404d0d['Phone']===_0x2d1fb4;});if(_0x2c4c21){return BPromise[_0x46a4('0x28')]({'id':_0x2c4c21['Id'],'name':_0x2c4c21['Name'],'phone':_0x2c4c21[_0x46a4('0x29')]});}}})[_0x46a4('0x18')](function(_0x46c2f7){if(_0x46c2f7){logger[_0x46a4('0x1b')]('Enduser\x20with\x20phone\x20%s\x20found.',_0x2d1fb4);return BPromise[_0x46a4('0x28')](_0x46c2f7);}else{logger['info'](_0x46a4('0x2a'),_0x2d1fb4);var _0x50e81e={'LastName':_0x4caf90!=='<unknown>'?_0x4caf90:util[_0x46a4('0x2b')](_0x46a4('0x2c'),_0x2d1fb4),'Phone':_0x2d1fb4};if(_0x1cbbb7[_0x46a4('0x2d')]){if(_0x1cbbb7['moduleCreate']===_0x46a4('0x26')){logger['info'](_0x46a4('0x2e'),_0x2d1fb4,_0x1cbbb7[_0x46a4('0x2d')]);}else if(_0x1cbbb7[_0x46a4('0x2d')]===_0x46a4('0x27')&&_0x1cbbb7['ticketType']===_0x46a4('0x21')){logger['info']('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x2d1fb4,_0x1cbbb7[_0x46a4('0x2d')]);_0x50e81e['Company']=_0x46a4('0x2f');}else{return null;}}return _0x89d178[_0x46a4('0x15')](_[_0x46a4('0x30')](_0x1cbbb7['moduleCreate']))[_0x46a4('0x12')](_0x50e81e);}});}function getCustomFields(_0xdb04f8,_0x1ed190){var _0x1d8256={};if(_0xdb04f8[_0x46a4('0x19')]>0x0){_[_0x46a4('0x31')](_0xdb04f8,function(_0xd3eac1){if(_0xd3eac1[_0x46a4('0x32')]===_0x46a4('0x33')&&_0xd3eac1[_0x46a4('0x34')]){_0x1d8256[_0xd3eac1['idField']]=_0xd3eac1[_0x46a4('0x35')]['toString']();}else if(_0xd3eac1[_0x46a4('0x32')]===_0x46a4('0x36')&&_0xd3eac1[_0x46a4('0x37')]&&_0xd3eac1[_0x46a4('0x34')]){_0x1ed190[_0xd3eac1['variableName']]&&(_0x1d8256[_0xd3eac1[_0x46a4('0x34')]]=_0x1ed190[_0xd3eac1['variableName']][_0x46a4('0x38')]());}else if(_0xd3eac1['type']==='customVariable'&&_0xd3eac1[_0x46a4('0x39')]&&_0xd3eac1[_0x46a4('0x39')][_0x46a4('0x3a')]&&_0xd3eac1[_0x46a4('0x34')]){_0x1ed190[_0xd3eac1['Variable']['name'][_0x46a4('0x3b')]()]&&(_0x1d8256[_0xd3eac1[_0x46a4('0x34')]]=_0x1ed190[_0xd3eac1[_0x46a4('0x39')]['name'][_0x46a4('0x3b')]()][_0x46a4('0x38')]());}});}return _0x1d8256;}function getConnection(_0x29e0e6){var _0x4ecb7d=_0x29e0e6['password']['concat'](_0x29e0e6[_0x46a4('0x3c')]);var _0x4b44b3=new jsforce[(_0x46a4('0x3d'))]({'oauth2':{'loginUrl':_0x29e0e6[_0x46a4('0x3e')]||_0x46a4('0x3f'),'clientId':_0x29e0e6['clientId'],'clientSecret':_0x29e0e6['clientSecret']}});return _0x4b44b3[_0x46a4('0x40')](_0x29e0e6['username'],_0x4ecb7d)['then'](function(){logger[_0x46a4('0x1b')]('Connection\x20established.');return _0x4b44b3;});}exports[_0x46a4('0x41')]=function(_0x5aedc7,_0x2e9f27,_0x4456d6,_0x24abf4,_0x4fb5cc,_0x480d9a){var _0x43b55d,_0x5b0834,_0x5db39b,_0x313538;_0x480d9a[_0x46a4('0x42')]=intUtil[_0x46a4('0x43')](_0x480d9a[_0x46a4('0x42')]);_0x480d9a[_0x46a4('0x3e')]=intUtil['stripTrailingSlash'](_0x480d9a[_0x46a4('0x3e')]);if(_0x4fb5cc&&_0x4fb5cc['monitor_format']){logger[_0x46a4('0x1b')]('[QUEUE]',_0x46a4('0x44'));_0x2e9f27['recordingURL']=util['format'](_0x46a4('0x45'),_0x480d9a[_0x46a4('0x42')],_0x2e9f27[_0x46a4('0x46')],md5(_0x2e9f27['uniqueid']));}else{_0x2e9f27['recordingURL']='';}return getConnection(_0x480d9a)[_0x46a4('0x18')](function(_0x50442a){_0x313538=_0x50442a;return getUser(_0x480d9a,_0x24abf4[_0x46a4('0x47')],_0x313538);})['then'](function(_0x445f1d){_0x43b55d=_0x445f1d;return getEndUser(_0x480d9a,_0x4456d6,_0x2e9f27['calleridname'],_0x2e9f27[_0x46a4('0x48')],_0x313538);})['then'](function(_0x5e067b){_0x5b0834=_0x5e067b;return getTicket(_0x480d9a,_0x43b55d,_0x5b0834,_0x4456d6,_0x2e9f27,_0x4456d6[_0x46a4('0x49')],_0x313538,'queue');})['then'](function(_0xb91a6c){_0x5db39b=_0xb91a6c;logger[_0x46a4('0x1b')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x5db39b['id']);logger[_0x46a4('0x1b')](_0x46a4('0x4a'),_0x5db39b['id'],_0x24abf4[_0x46a4('0x3a')],_0x480d9a[_0x46a4('0x32')]);switch(_0x480d9a['type']){case _0x46a4('0x4b'):emit(util['format'](_0x46a4('0x4c'),_0x24abf4[_0x46a4('0x3a')]),_0x46a4('0x4d'),{'recordId':_0x5db39b['id']});break;case _0x46a4('0x4e'):emit(util[_0x46a4('0x2b')](_0x46a4('0x4c'),_0x24abf4[_0x46a4('0x3a')]),_0x46a4('0x4f'),{'uri':util[_0x46a4('0x2b')](_0x46a4('0x50'),_0x313538[_0x46a4('0x51')],_0x5db39b['id'])});break;default:logger[_0x46a4('0x52')]('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})['catch'](function(_0xdeeac6){logger['error'](_0x46a4('0x53'),JSON['stringify'](_0xdeeac6));});};exports['outbound']=function(_0x5188e5,_0x5443ab,_0x46b12f,_0x40712c,_0x4633b8,_0x519b91,_0x2f1727){var _0x5d9e87,_0x34d394,_0x5bfb50,_0x53e523;_0x519b91[_0x46a4('0x42')]=intUtil['stripTrailingSlash'](_0x519b91[_0x46a4('0x42')]);_0x519b91[_0x46a4('0x3e')]=intUtil[_0x46a4('0x43')](_0x519b91['remoteUri']);if(_0x2f1727&&_0x2f1727[_0x46a4('0x54')]&&_0x2f1727[_0x46a4('0x54')]!==_0x46a4('0x55')){logger[_0x46a4('0x1b')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x5443ab[_0x46a4('0x56')]=util['format'](_0x46a4('0x45'),_0x519b91[_0x46a4('0x42')],_0x5443ab[_0x46a4('0x46')],md5(_0x5443ab[_0x46a4('0x46')]));}return getConnection(_0x519b91)[_0x46a4('0x18')](function(_0x1c9291){_0x53e523=_0x1c9291;return getUser(_0x519b91,_0x40712c[_0x46a4('0x47')],_0x53e523);})[_0x46a4('0x18')](function(_0x519d3b){_0x5d9e87=_0x519d3b;return getEndUser(_0x519b91,_0x46b12f,_0x5443ab[_0x46a4('0x57')],_0x5443ab[_0x46a4('0x58')],_0x53e523);})[_0x46a4('0x18')](function(_0x575002){_0x34d394=_0x575002;return getTicket(_0x519b91,_0x5d9e87,_0x34d394,_0x46b12f,_0x5443ab,_0x46b12f[_0x46a4('0x49')],_0x53e523,_0x46a4('0x59'));})[_0x46a4('0x18')](function(_0x4b733e){_0x5bfb50=_0x4b733e;logger[_0x46a4('0x1b')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x5bfb50['id']);logger['info'](_0x46a4('0x5a'),_0x5bfb50['id'],_0x40712c[_0x46a4('0x3a')],_0x519b91[_0x46a4('0x32')]);switch(_0x519b91['type']){case'integrationTab':emit(util[_0x46a4('0x2b')](_0x46a4('0x4c'),_0x40712c[_0x46a4('0x3a')]),'trigger:salesforce:display',{'recordId':_0x5bfb50['id']});break;case _0x46a4('0x4e'):emit(util['format'](_0x46a4('0x4c'),_0x40712c[_0x46a4('0x3a')]),_0x46a4('0x4f'),{'uri':util[_0x46a4('0x2b')](_0x46a4('0x50'),_0x53e523[_0x46a4('0x51')],_0x5bfb50['id'])});break;default:logger['error'](_0x46a4('0x5b'),_0x46a4('0x5c'));}})[_0x46a4('0x5d')](function(_0x388cfa){logger[_0x46a4('0x52')](_0x46a4('0x5b'),JSON[_0x46a4('0x5e')](_0x388cfa));});};exports['unmanaged']=function(_0x19f39c,_0x300ae9,_0x194d57,_0x58834d,_0x242c66,_0x4eeb90){var _0x145834,_0x9a561,_0x155ca5,_0x26e442;_0x4eeb90['serverUrl']=intUtil[_0x46a4('0x43')](_0x4eeb90[_0x46a4('0x42')]);_0x4eeb90[_0x46a4('0x3e')]=intUtil[_0x46a4('0x43')](_0x4eeb90[_0x46a4('0x3e')]);if(_0x242c66&&_0x242c66[_0x46a4('0x5f')]){logger[_0x46a4('0x1b')]('['+_0x300ae9[_0x46a4('0x60')][_0x46a4('0x61')]()+']',_0x46a4('0x44'));_0x300ae9[_0x46a4('0x56')]=util[_0x46a4('0x2b')](_0x46a4('0x45'),_0x4eeb90['serverUrl'],_0x300ae9[_0x46a4('0x46')],md5(_0x300ae9[_0x46a4('0x46')]));}else{_0x300ae9[_0x46a4('0x56')]='';}return getConnection(_0x4eeb90)[_0x46a4('0x18')](function(_0x704e43){_0x26e442=_0x704e43;if(!_[_0x46a4('0x13')](_0x58834d)){return getUser(_0x4eeb90,_0x58834d['name'],_0x26e442);}else{return getUser(_0x4eeb90,null,_0x26e442);}})['then'](function(_0x5681c2){_0x145834=_0x5681c2;return getEndUser(_0x4eeb90,_0x194d57,_0x300ae9['calleridname'],_0x300ae9[_0x46a4('0x48')],_0x26e442);})[_0x46a4('0x18')](function(_0x187304){_0x9a561=_0x187304;return getTicket(_0x4eeb90,_0x145834,_0x9a561,_0x194d57,_0x300ae9,_0x194d57['Fields'],_0x26e442);})[_0x46a4('0x18')](function(_0xbc0013){_0x155ca5=_0xbc0013;logger['info']('['+_0x300ae9['lastevent']['toUpperCase']()+_0x46a4('0x62'),_0x155ca5['id']);logger[_0x46a4('0x1b')]('['+_0x300ae9[_0x46a4('0x60')][_0x46a4('0x61')]()+_0x46a4('0x63'),_0x4eeb90[_0x46a4('0x32')]);})[_0x46a4('0x5d')](function(_0x45006b){logger[_0x46a4('0x52')]('['+_0x300ae9[_0x46a4('0x60')][_0x46a4('0x61')]()+']',JSON[_0x46a4('0x5e')](_0x45006b));});};
\ No newline at end of file
+var _0x8eb9=['calleridname','calleridnum','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','%s/%s/e','instanceUrl','catch','error','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Fields','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','newTab','trigger:browser:url','lastevent','toUpperCase','isNil',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','moment','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','localhost','assign','Subjects','Descriptions','ticketType','Task','IsReminderSet','endUserType','contact','lead','WhoId','account','WhatId','Case','ContactId','AccountId','leadId','create','sobject','User','then','length','info','resolve','Name','identity','user_id','display_name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','moduleSearch','cloneDeep','additionalSearchContact','merge','$or','Contact','find','execute','additionalSearchLead','account_contact_lead','additionalSearchAccount','Lead','Account','Phone','attributes','toLowerCase','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','moduleCreate','LastName','<unknown>','format','Caller\x20-\x20%s','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','forEach','includes','string','type','idField','content','variable','variableName','Variable','name','password','concat','securityToken','Connection','clientId','clientSecret','login','Connection\x20established.','queue','serverUrl','stripTrailingSlash','remoteUri','monitor_format','[QUEUE]','recordingURL','uniqueid'];(function(_0xf3ed10,_0xd38216){var _0x81f21f=function(_0x1f7927){while(--_0x1f7927){_0xf3ed10['push'](_0xf3ed10['shift']());}};_0x81f21f(++_0xd38216);}(_0x8eb9,0x90));var _0x98eb=function(_0x14add3,_0x13ce8d){_0x14add3=_0x14add3-0x0;var _0x4a174f=_0x8eb9[_0x14add3];return _0x4a174f;};'use strict';var _=require(_0x98eb('0x0'));var rp=require(_0x98eb('0x1'));var moment=require(_0x98eb('0x2'));var BPromise=require(_0x98eb('0x3'));var md5=require(_0x98eb('0x4'));var jsforce=require('jsforce');var util=require('util');var Redis=require(_0x98eb('0x5'));var intUtil=require(_0x98eb('0x6'));var config=require(_0x98eb('0x7'));var logger=require(_0x98eb('0x8'))(_0x98eb('0x9'));config[_0x98eb('0xa')]=_[_0x98eb('0xb')](config[_0x98eb('0xa')],{'host':_0x98eb('0xc'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x98eb('0xa')]));function emit(_0x4d3b59,_0x54eddf,_0x206a99){io['to'](_0x4d3b59)['emit'](_0x54eddf,_0x206a99);}function getTicket(_0x369aeb,_0xb30bfb,_0xad8a66,_0x364734,_0x30e427,_0xff1724,_0x389993,_0x50c6b5){var _0x5df111=Object[_0x98eb('0xd')]({},{'OwnerId':_0xb30bfb['id'],'Subject':intUtil['getString'](_0x364734[_0x98eb('0xe')],_0x30e427,'\x20'),'Description':intUtil['getString'](_0x364734[_0x98eb('0xf')],_0x30e427,'\x0a')},getCustomFields(_0xff1724,_0x30e427));if(_0xad8a66){if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x11')){_0x5df111['ActivityDate']=moment['utc']();_0x5df111[_0x98eb('0x12')]=![];_0x5df111['IsRecurrence']=![];if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')||_0xad8a66['endUserType']===_0x98eb('0x15')){_0x5df111[_0x98eb('0x16')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x17')){_0x5df111[_0x98eb('0x18')]=_0xad8a66['id'];}}else if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x19')){if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')){_0x5df111[_0x98eb('0x1a')]=_0xad8a66['id'];}else if(_0xad8a66['endUserType']==='account'){_0x5df111[_0x98eb('0x1b')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]==='lead'&&_0x364734[_0x98eb('0x1c')]){_0x5df111[_0x364734[_0x98eb('0x1c')]]=_0xad8a66['id'];}else{logger['info']('Association\x20between\x20Case\x20and\x20Lead\x20skipped');}}}return _0x389993['sobject'](_0x364734[_0x98eb('0x10')])[_0x98eb('0x1d')](_0x5df111);}function getUser(_0x426dd1,_0x4d8ee2,_0x3ac817){if(!_['isNil'](_0x4d8ee2)&&intUtil['validateEmail'](_0x4d8ee2)){var _0x226f03={'Email':_0x4d8ee2};var _0x29b18e={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x3ac817[_0x98eb('0x1e')](_0x98eb('0x1f'))['find'](_0x226f03,_0x29b18e)['execute']()[_0x98eb('0x20')](function(_0x56c9c4){if(_0x56c9c4[_0x98eb('0x21')]){var _0x56ab93=_['find'](_0x56c9c4,function(_0xa81302){return _0xa81302['Email']===_0x4d8ee2;});if(_0x56ab93){logger[_0x98eb('0x22')]('Agent\x20%s\x20found.',_0x4d8ee2);return BPromise[_0x98eb('0x23')]({'id':_0x56ab93['Id'],'name':_0x56ab93[_0x98eb('0x24')]});}}else{logger[_0x98eb('0x22')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x4d8ee2);return _0x3ac817[_0x98eb('0x25')]()[_0x98eb('0x20')](function(_0x5b2644){return BPromise[_0x98eb('0x23')]({'id':_0x5b2644[_0x98eb('0x26')],'name':_0x5b2644[_0x98eb('0x27')]});});}});}else{logger['info'](_0x98eb('0x28'),_0x4d8ee2);return _0x3ac817['identity']()[_0x98eb('0x20')](function(_0x44e9c3){return BPromise[_0x98eb('0x23')]({'id':_0x44e9c3[_0x98eb('0x26')],'name':_0x44e9c3[_0x98eb('0x27')]});});}}function getEndUser(_0x50ccde,_0x3e361f,_0x2cbdd8,_0x3ba0ba,_0x2c076b){var _0x359857={'$or':{'Phone':_0x3ba0ba}};var _0x3e23ca={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x98eb('0x23')]()[_0x98eb('0x20')](function(){logger[_0x98eb('0x22')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f[_0x98eb('0x29')]);switch(_0x3e361f[_0x98eb('0x29')]){case'contact_lead':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]()[_0x98eb('0x20')](function(_0x197181){if(_0x197181&&_0x197181[_0x98eb('0x21')]){return _0x197181;}else{var _0x26769c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x382e05={};_0x382e05[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x26769c[_0x98eb('0x2d')],_0x382e05);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x26769c,_0x3e23ca);}});case _0x98eb('0x32'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x33')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x33')]]=_0x3ba0ba;_['merge'](_0xdd78c[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')]('Account')['find'](_0xdd78c,_0x3e23ca)['execute']()[_0x98eb('0x20')](function(_0x40bc4c){if(_0x40bc4c&&_0x40bc4c['length']){return _0x40bc4c;}else{var _0x13b05b=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchContact']){var _0x467a2b={};_0x467a2b[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x13b05b[_0x98eb('0x2d')],_0x467a2b);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x13b05b,_0x3e23ca)['then'](function(_0x3505c2){if(_0x3505c2&&_0x3505c2[_0x98eb('0x21')]){return _0x3505c2;}else{var _0x16052c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x1af535={};_0x1af535[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x16052c['$or'],_0x1af535);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x16052c,_0x3e23ca);}});}});case'contact':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]();case _0x98eb('0x15'):var _0x39acd7=_['cloneDeep'](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_['merge'](_0x39acd7[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x34'))[_0x98eb('0x2f')](_0x39acd7,_0x3e23ca);case _0x98eb('0x17'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchAccount']){var _0x38d1a1={};_0x38d1a1[_0x3e361f['additionalSearchAccount']]=_0x3ba0ba;_[_0x98eb('0x2c')](_0xdd78c['$or'],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x35'))[_0x98eb('0x2f')](_0xdd78c,_0x3e23ca);default:return null;}})[_0x98eb('0x20')](function(_0x4dddc2){if(_0x4dddc2&&_0x4dddc2[_0x98eb('0x21')]){var _0x508815=_['first'](_0x4dddc2);if(_0x508815){return BPromise[_0x98eb('0x23')]({'id':_0x508815['Id'],'name':_0x508815[_0x98eb('0x24')],'phone':_0x508815[_0x98eb('0x36')],'endUserType':_0x508815[_0x98eb('0x37')]['type'][_0x98eb('0x38')]()});}}})[_0x98eb('0x20')](function(_0x17ab63){if(_0x17ab63){logger[_0x98eb('0x22')](_0x98eb('0x39'),_0x17ab63['endUserType'],_0x3ba0ba);return BPromise[_0x98eb('0x23')](_0x17ab63);}else{logger['info']('Enduser\x20with\x20phone\x20%s\x20not\x20found',_0x3ba0ba);var _0x25e813={'Phone':_0x3ba0ba};if(_0x3e361f[_0x98eb('0x3a')]){if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x14')){logger[_0x98eb('0x22')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813[_0x98eb('0x3b')]=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x15')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813['LastName']=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);_0x25e813[_0x98eb('0x40')]=_0x98eb('0x41');}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x17')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f[_0x98eb('0x3a')]);_0x25e813[_0x98eb('0x24')]=_0x2cbdd8!=='<unknown>'?_0x2cbdd8:util['format']('Caller\x20-\x20%s',_0x3ba0ba);}else{return null;}}return _0x2c076b['sobject'](_['upperFirst'](_0x3e361f[_0x98eb('0x3a')]))['create'](_0x25e813)['then'](function(_0x337eaf){return BPromise['resolve']({'id':_0x337eaf['id'],'endUserType':_0x3e361f['moduleCreate']});});}});}function getCustomFields(_0x49962f,_0x68b9b0){var _0x3238b7={};if(_0x49962f[_0x98eb('0x21')]>0x0){_[_0x98eb('0x42')](_0x49962f,function(_0x2b658f){if(_[_0x98eb('0x43')]([_0x98eb('0x44'),'picklist'],_0x2b658f[_0x98eb('0x45')])&&_0x2b658f[_0x98eb('0x46')]){_0x3238b7[_0x2b658f['idField']]=_0x2b658f[_0x98eb('0x47')]['toString']();}else if(_0x2b658f[_0x98eb('0x45')]===_0x98eb('0x48')&&_0x2b658f['variableName']&&_0x2b658f['idField']){_0x68b9b0[_0x2b658f['variableName']]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x49')]]['toString']());}else if(_0x2b658f[_0x98eb('0x45')]==='customVariable'&&_0x2b658f[_0x98eb('0x4a')]&&_0x2b658f['Variable'][_0x98eb('0x4b')]&&_0x2b658f[_0x98eb('0x46')]){_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')]['toLowerCase']()]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')][_0x98eb('0x38')]()]['toString']());}});}return _0x3238b7;}function getConnection(_0x2a5c79){var _0x2accd6=_0x2a5c79[_0x98eb('0x4c')][_0x98eb('0x4d')](_0x2a5c79[_0x98eb('0x4e')]);var _0x4297c7=new jsforce[(_0x98eb('0x4f'))]({'oauth2':{'loginUrl':_0x2a5c79['remoteUri']||'https://login.salesforce.com','clientId':_0x2a5c79[_0x98eb('0x50')],'clientSecret':_0x2a5c79[_0x98eb('0x51')]}});return _0x4297c7[_0x98eb('0x52')](_0x2a5c79['username'],_0x2accd6)[_0x98eb('0x20')](function(){logger['info'](_0x98eb('0x53'));return _0x4297c7;});}exports[_0x98eb('0x54')]=function(_0x584ed7,_0x1693e2,_0x24a7dd,_0x3cd2fd,_0x852bf1,_0x346182){var _0x2911c4,_0x3b9e0b,_0x440a0b,_0x3a3a0e;_0x346182[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x55')]);_0x346182[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x57')]);if(_0x852bf1&&_0x852bf1[_0x98eb('0x58')]){logger[_0x98eb('0x22')](_0x98eb('0x59'),'Recording\x20is\x20enabled!');_0x1693e2[_0x98eb('0x5a')]=util[_0x98eb('0x3d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x346182[_0x98eb('0x55')],_0x1693e2['uniqueid'],md5(_0x1693e2[_0x98eb('0x5b')]));}else{_0x1693e2['recordingURL']='';}return getConnection(_0x346182)[_0x98eb('0x20')](function(_0x265ec2){_0x3a3a0e=_0x265ec2;return getUser(_0x346182,_0x3cd2fd['email'],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x42a6c8){_0x2911c4=_0x42a6c8;return getEndUser(_0x346182,_0x24a7dd,_0x1693e2[_0x98eb('0x5c')],_0x1693e2[_0x98eb('0x5d')],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x34dde9){_0x3b9e0b=_0x34dde9;return getTicket(_0x346182,_0x2911c4,_0x3b9e0b,_0x24a7dd,_0x1693e2,_0x24a7dd['Fields'],_0x3a3a0e,'queue');})[_0x98eb('0x20')](function(_0x3aa6af){_0x440a0b=_0x3aa6af;logger[_0x98eb('0x22')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x440a0b['id']);logger['info'](_0x98eb('0x5e'),_0x440a0b['id'],_0x3cd2fd[_0x98eb('0x4b')],_0x346182[_0x98eb('0x45')]);switch(_0x346182['type']){case _0x98eb('0x5f'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x3cd2fd[_0x98eb('0x4b')]),_0x98eb('0x61'),{'recordId':_0x440a0b['id']});break;case'newTab':emit(util[_0x98eb('0x3d')]('user:%s',_0x3cd2fd[_0x98eb('0x4b')]),'trigger:browser:url',{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x3a3a0e[_0x98eb('0x63')],_0x440a0b['id'])});break;default:logger['error']('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})[_0x98eb('0x64')](function(_0x38346a){logger[_0x98eb('0x65')](_0x98eb('0x59'),_0x38346a);});};exports[_0x98eb('0x66')]=function(_0x380504,_0x35c97a,_0xbbdf76,_0x5e0002,_0x4fb961,_0xc58121,_0x6a5850){var _0xf76ab9,_0x2e8705,_0x103cef,_0x31803b;_0xc58121[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xc58121[_0x98eb('0x55')]);_0xc58121[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0xc58121['remoteUri']);if(_0x6a5850&&_0x6a5850[_0x98eb('0x67')]&&_0x6a5850[_0x98eb('0x67')]!==_0x98eb('0x68')){logger[_0x98eb('0x22')](_0x98eb('0x69'),_0x98eb('0x6a'));_0x35c97a['recordingURL']=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xc58121['serverUrl'],_0x35c97a[_0x98eb('0x5b')],md5(_0x35c97a[_0x98eb('0x5b')]));}return getConnection(_0xc58121)[_0x98eb('0x20')](function(_0x43e59c){_0x31803b=_0x43e59c;return getUser(_0xc58121,_0x5e0002['email'],_0x31803b);})[_0x98eb('0x20')](function(_0x461f80){_0xf76ab9=_0x461f80;return getEndUser(_0xc58121,_0xbbdf76,_0x35c97a[_0x98eb('0x6c')],_0x35c97a[_0x98eb('0x6d')],_0x31803b);})[_0x98eb('0x20')](function(_0x32b9f2){_0x2e8705=_0x32b9f2;return getTicket(_0xc58121,_0xf76ab9,_0x2e8705,_0xbbdf76,_0x35c97a,_0xbbdf76[_0x98eb('0x6e')],_0x31803b,'outbound');})['then'](function(_0x3b173a){_0x103cef=_0x3b173a;logger[_0x98eb('0x22')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x103cef['id']);logger['info'](_0x98eb('0x6f'),_0x103cef['id'],_0x5e0002['name'],_0xc58121[_0x98eb('0x45')]);switch(_0xc58121[_0x98eb('0x45')]){case _0x98eb('0x5f'):emit(util['format'](_0x98eb('0x60'),_0x5e0002['name']),_0x98eb('0x61'),{'recordId':_0x103cef['id']});break;case _0x98eb('0x70'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x5e0002[_0x98eb('0x4b')]),_0x98eb('0x71'),{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x31803b[_0x98eb('0x63')],_0x103cef['id'])});break;default:logger[_0x98eb('0x65')]('[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized');}})['catch'](function(_0x21572a){logger[_0x98eb('0x65')](_0x98eb('0x69'),_0x21572a);});};exports['unmanaged']=function(_0x20c52d,_0x4cad3c,_0x3be716,_0x5af692,_0x46af3a,_0xee4319){var _0x2ecdca,_0x3ac231,_0x5f37a2,_0x197462;_0xee4319[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xee4319['serverUrl']);_0xee4319['remoteUri']=intUtil[_0x98eb('0x56')](_0xee4319[_0x98eb('0x57')]);if(_0x46af3a&&_0x46af3a[_0x98eb('0x58')]){logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']',_0x98eb('0x6a'));_0x4cad3c[_0x98eb('0x5a')]=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xee4319[_0x98eb('0x55')],_0x4cad3c[_0x98eb('0x5b')],md5(_0x4cad3c[_0x98eb('0x5b')]));}else{_0x4cad3c[_0x98eb('0x5a')]='';}return getConnection(_0xee4319)[_0x98eb('0x20')](function(_0x44a315){_0x197462=_0x44a315;if(!_[_0x98eb('0x74')](_0x5af692)){return getUser(_0xee4319,_0x5af692[_0x98eb('0x4b')],_0x197462);}else{return getUser(_0xee4319,null,_0x197462);}})['then'](function(_0x55da73){_0x2ecdca=_0x55da73;return getEndUser(_0xee4319,_0x3be716,_0x4cad3c[_0x98eb('0x5c')],_0x4cad3c[_0x98eb('0x5d')],_0x197462);})[_0x98eb('0x20')](function(_0x2957c8){_0x3ac231=_0x2957c8;return getTicket(_0xee4319,_0x2ecdca,_0x3ac231,_0x3be716,_0x4cad3c,_0x3be716[_0x98eb('0x6e')],_0x197462);})['then'](function(_0x57f9e0){_0x5f37a2=_0x57f9e0;logger['info']('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']\x20Ticket\x20%s\x20created.',_0x5f37a2['id']);logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+_0x98eb('0x75'),_0xee4319[_0x98eb('0x45')]);})[_0x98eb('0x64')](function(_0x35c6e0){logger[_0x98eb('0x65')]('['+_0x4cad3c['lastevent']['toUpperCase']()+']',_0x35c6e0);});};
\ No newline at end of file