Built motion from commit da24aabd.|2.6.20
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
index 1f70b5d..e73d2b3 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x2f55=['getString','WhoId','Case','Subjects','Descriptions','ContactId','sobject','isNil','validateEmail','User','find','execute','then','length','Email','Agent\x20%s\x20found.','Name','info','identity','resolve','user_id','display_name','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','Contact','lead','Lead','contact','Phone','Enduser\x20with\x20phone\x20%s\x20found.','format','Caller\x20-\x20%s','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','upperFirst','create','forEach','type','string','idField','toString','variable','variableName','customVariable','Variable','toLowerCase','name','concat','securityToken','Connection','remoteUri','https://login.salesforce.com','clientId','clientSecret','login','username','Connection\x20established.','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','email','calleridname','calleridnum','Fields','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','trigger:browser:url','%s/%s/e','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','stringify','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','newTab','instanceUrl','Salesforce\x20account\x20type\x20not\x20recognized','unmanaged','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',']\x20Ticket\x20%s\x20created.',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','moment','bluebird','md5','jsforce','util','ioredis','./util','../../../../config/environment','salesforce','redis','defaults','localhost','emit','ticketType','Task','assign','utc'];(function(_0x535e44,_0x1b5b76){var _0x188605=function(_0x291742){while(--_0x291742){_0x535e44['push'](_0x535e44['shift']());}};_0x188605(++_0x1b5b76);}(_0x2f55,0xd5));var _0x52f5=function(_0x233c30,_0x17daca){_0x233c30=_0x233c30-0x0;var _0x1ffe54=_0x2f55[_0x233c30];return _0x1ffe54;};'use strict';var _=require(_0x52f5('0x0'));var rp=require(_0x52f5('0x1'));var moment=require(_0x52f5('0x2'));var BPromise=require(_0x52f5('0x3'));var md5=require(_0x52f5('0x4'));var jsforce=require(_0x52f5('0x5'));var util=require(_0x52f5('0x6'));var Redis=require(_0x52f5('0x7'));var intUtil=require(_0x52f5('0x8'));var config=require(_0x52f5('0x9'));var logger=require('../../../../config/logger')(_0x52f5('0xa'));config[_0x52f5('0xb')]=_[_0x52f5('0xc')](config[_0x52f5('0xb')],{'host':_0x52f5('0xd'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x52f5('0xb')]));function emit(_0x76f994,_0x30f382,_0x3620ff){io['to'](_0x76f994)[_0x52f5('0xe')](_0x30f382,_0x3620ff);}function getTicket(_0x35ad48,_0x4309cf,_0x450f3a,_0x5c5604,_0x4faaac,_0x482f36,_0x50ddb5,_0x4defe5){var _0x1a8fa1={};if(_0x5c5604[_0x52f5('0xf')]===_0x52f5('0x10')){_0x1a8fa1=Object[_0x52f5('0x11')]({},{'OwnerId':_0x4309cf['id'],'ActivityDate':moment[_0x52f5('0x12')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil[_0x52f5('0x13')](_0x5c5604['Subjects'],_0x4faaac,'\x20'),'Description':intUtil['getString'](_0x5c5604['Descriptions'],_0x4faaac,'\x0a')},getCustomFields(_0x482f36,_0x4faaac));if(_0x450f3a){_0x1a8fa1[_0x52f5('0x14')]=_0x450f3a['id'];}}else if(_0x5c5604[_0x52f5('0xf')]===_0x52f5('0x15')){_0x1a8fa1=Object[_0x52f5('0x11')]({},{'OwnerId':_0x4309cf['id'],'Subject':intUtil[_0x52f5('0x13')](_0x5c5604[_0x52f5('0x16')],_0x4faaac,'\x20'),'Description':intUtil[_0x52f5('0x13')](_0x5c5604[_0x52f5('0x17')],_0x4faaac,'\x0a')},getCustomFields(_0x482f36,_0x4faaac));if(_0x450f3a){_0x1a8fa1[_0x52f5('0x18')]=_0x450f3a['id'];}}return _0x50ddb5[_0x52f5('0x19')](_0x5c5604[_0x52f5('0xf')])['create'](_0x1a8fa1);}function getUser(_0x534aae,_0x981e,_0x17a28f){if(!_[_0x52f5('0x1a')](_0x981e)&&intUtil[_0x52f5('0x1b')](_0x981e)){var _0x1ae6f0={'Email':_0x981e};var _0xc75d37={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x17a28f[_0x52f5('0x19')](_0x52f5('0x1c'))[_0x52f5('0x1d')](_0x1ae6f0,_0xc75d37)[_0x52f5('0x1e')]()[_0x52f5('0x1f')](function(_0x20938d){if(_0x20938d[_0x52f5('0x20')]){var _0x25d490=_[_0x52f5('0x1d')](_0x20938d,function(_0x40d6bc){return _0x40d6bc[_0x52f5('0x21')]===_0x981e;});if(_0x25d490){logger['info'](_0x52f5('0x22'),_0x981e);return BPromise['resolve']({'id':_0x25d490['Id'],'name':_0x25d490[_0x52f5('0x23')]});}}else{logger[_0x52f5('0x24')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x981e);return _0x17a28f[_0x52f5('0x25')]()[_0x52f5('0x1f')](function(_0x581c65){return BPromise[_0x52f5('0x26')]({'id':_0x581c65[_0x52f5('0x27')],'name':_0x581c65[_0x52f5('0x28')]});});}});}else{logger[_0x52f5('0x24')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x981e);return _0x17a28f[_0x52f5('0x25')]()[_0x52f5('0x1f')](function(_0x452545){return BPromise[_0x52f5('0x26')]({'id':_0x452545[_0x52f5('0x27')],'name':_0x452545['display_name']});});}}function getEndUser(_0x1f08e5,_0x32592d,_0x146208,_0x41d9b9,_0x5e610d){var _0x361e2e={'Phone':_0x41d9b9};var _0x55453e={'Id':!![],'Name':!![],'Phone':!![]};return BPromise['resolve']()[_0x52f5('0x1f')](function(){if(_0x32592d[_0x52f5('0xf')]===_0x52f5('0x10')){logger[_0x52f5('0x24')](_0x52f5('0x29'),_0x41d9b9,_0x32592d[_0x52f5('0x2a')]);switch(_0x32592d[_0x52f5('0x2a')]){case _0x52f5('0x2b'):return _0x5e610d['sobject'](_0x52f5('0x2c'))['find'](_0x361e2e,_0x55453e)['execute']()[_0x52f5('0x1f')](function(_0x5cae1e){if(_0x5cae1e&&_0x5cae1e[_0x52f5('0x20')]){return _0x5cae1e;}else{return _0x5e610d[_0x52f5('0x19')]('Lead')[_0x52f5('0x1d')](_0x361e2e,_0x55453e);}});case'contact':return _0x5e610d['sobject'](_0x52f5('0x2c'))['find'](_0x361e2e,_0x55453e)['execute']();case _0x52f5('0x2d'):return _0x5e610d['sobject'](_0x52f5('0x2e'))[_0x52f5('0x1d')](_0x361e2e,_0x55453e);default:return null;}}else if(_0x32592d[_0x52f5('0xf')]===_0x52f5('0x15')){logger[_0x52f5('0x24')](_0x52f5('0x29'),_0x41d9b9,_0x52f5('0x2f'));return _0x5e610d[_0x52f5('0x19')]('Contact')[_0x52f5('0x1d')](_0x361e2e,_0x55453e)[_0x52f5('0x1e')]();}})[_0x52f5('0x1f')](function(_0x20dbf7){if(_0x20dbf7&&_0x20dbf7['length']){var _0x191854=_[_0x52f5('0x1d')](_0x20dbf7,function(_0x4e3bef){return _0x4e3bef[_0x52f5('0x30')]===_0x41d9b9;});if(_0x191854){return BPromise[_0x52f5('0x26')]({'id':_0x191854['Id'],'name':_0x191854[_0x52f5('0x23')],'phone':_0x191854['Phone']});}}})[_0x52f5('0x1f')](function(_0x1c71c2){if(_0x1c71c2){logger[_0x52f5('0x24')](_0x52f5('0x31'),_0x41d9b9);return BPromise[_0x52f5('0x26')](_0x1c71c2);}else{logger['info']('Enduser\x20with\x20phone\x20%s\x20not\x20found.',_0x41d9b9);var _0x406561={'LastName':_0x146208!=='<unknown>'?_0x146208:util[_0x52f5('0x32')](_0x52f5('0x33'),_0x41d9b9),'Phone':_0x41d9b9};if(_0x32592d[_0x52f5('0x34')]){if(_0x32592d['moduleCreate']===_0x52f5('0x2f')){logger[_0x52f5('0x24')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x41d9b9,_0x32592d[_0x52f5('0x34')]);}else if(_0x32592d[_0x52f5('0x34')]===_0x52f5('0x2d')&&_0x32592d['ticketType']===_0x52f5('0x10')){logger[_0x52f5('0x24')](_0x52f5('0x35'),_0x41d9b9,_0x32592d[_0x52f5('0x34')]);_0x406561['Company']='No\x20Company';}else{return null;}}return _0x5e610d[_0x52f5('0x19')](_[_0x52f5('0x36')](_0x32592d[_0x52f5('0x34')]))[_0x52f5('0x37')](_0x406561);}});}function getCustomFields(_0x4fa04a,_0x115e78){var _0x85c58c={};if(_0x4fa04a['length']>0x0){_[_0x52f5('0x38')](_0x4fa04a,function(_0x2d6558){if(_0x2d6558[_0x52f5('0x39')]===_0x52f5('0x3a')&&_0x2d6558[_0x52f5('0x3b')]){_0x85c58c[_0x2d6558[_0x52f5('0x3b')]]=_0x2d6558['content'][_0x52f5('0x3c')]();}else if(_0x2d6558['type']===_0x52f5('0x3d')&&_0x2d6558['variableName']&&_0x2d6558[_0x52f5('0x3b')]){_0x115e78[_0x2d6558[_0x52f5('0x3e')]]&&(_0x85c58c[_0x2d6558[_0x52f5('0x3b')]]=_0x115e78[_0x2d6558['variableName']][_0x52f5('0x3c')]());}else if(_0x2d6558['type']===_0x52f5('0x3f')&&_0x2d6558[_0x52f5('0x40')]&&_0x2d6558['Variable']['name']&&_0x2d6558[_0x52f5('0x3b')]){_0x115e78[_0x2d6558['Variable']['name'][_0x52f5('0x41')]()]&&(_0x85c58c[_0x2d6558[_0x52f5('0x3b')]]=_0x115e78[_0x2d6558['Variable'][_0x52f5('0x42')][_0x52f5('0x41')]()][_0x52f5('0x3c')]());}});}return _0x85c58c;}function getConnection(_0x121e36){var _0x525c5f=_0x121e36['password'][_0x52f5('0x43')](_0x121e36[_0x52f5('0x44')]);var _0x402668=new jsforce[(_0x52f5('0x45'))]({'oauth2':{'loginUrl':_0x121e36[_0x52f5('0x46')]||_0x52f5('0x47'),'clientId':_0x121e36[_0x52f5('0x48')],'clientSecret':_0x121e36[_0x52f5('0x49')]}});return _0x402668[_0x52f5('0x4a')](_0x121e36[_0x52f5('0x4b')],_0x525c5f)['then'](function(){logger[_0x52f5('0x24')](_0x52f5('0x4c'));return _0x402668;});}exports[_0x52f5('0x4d')]=function(_0x54bc70,_0x4d1b2e,_0x13de5d,_0x3c7887,_0x2fa56c,_0x5d577e){var _0x538251,_0x327d44,_0x603ea2,_0xa5c655;_0x5d577e[_0x52f5('0x4e')]=intUtil[_0x52f5('0x4f')](_0x5d577e[_0x52f5('0x4e')]);_0x5d577e[_0x52f5('0x46')]=intUtil[_0x52f5('0x4f')](_0x5d577e[_0x52f5('0x46')]);if(_0x2fa56c&&_0x2fa56c[_0x52f5('0x50')]){logger[_0x52f5('0x24')](_0x52f5('0x51'),_0x52f5('0x52'));_0x4d1b2e[_0x52f5('0x53')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5d577e['serverUrl'],_0x4d1b2e[_0x52f5('0x54')],md5(_0x4d1b2e[_0x52f5('0x54')]));}else{_0x4d1b2e[_0x52f5('0x53')]='';}return getConnection(_0x5d577e)['then'](function(_0x3b98fe){_0xa5c655=_0x3b98fe;return getUser(_0x5d577e,_0x3c7887[_0x52f5('0x55')],_0xa5c655);})[_0x52f5('0x1f')](function(_0x31daef){_0x538251=_0x31daef;return getEndUser(_0x5d577e,_0x13de5d,_0x4d1b2e[_0x52f5('0x56')],_0x4d1b2e[_0x52f5('0x57')],_0xa5c655);})[_0x52f5('0x1f')](function(_0x416cb0){_0x327d44=_0x416cb0;return getTicket(_0x5d577e,_0x538251,_0x327d44,_0x13de5d,_0x4d1b2e,_0x13de5d[_0x52f5('0x58')],_0xa5c655,_0x52f5('0x4d'));})[_0x52f5('0x1f')](function(_0x355589){_0x603ea2=_0x355589;logger['info'](_0x52f5('0x59'),_0x603ea2['id']);logger[_0x52f5('0x24')](_0x52f5('0x5a'),_0x603ea2['id'],_0x3c7887[_0x52f5('0x42')],_0x5d577e[_0x52f5('0x39')]);switch(_0x5d577e[_0x52f5('0x39')]){case _0x52f5('0x5b'):emit(util[_0x52f5('0x32')](_0x52f5('0x5c'),_0x3c7887[_0x52f5('0x42')]),_0x52f5('0x5d'),{'recordId':_0x603ea2['id']});break;case'newTab':emit(util[_0x52f5('0x32')](_0x52f5('0x5c'),_0x3c7887[_0x52f5('0x42')]),_0x52f5('0x5e'),{'uri':util[_0x52f5('0x32')](_0x52f5('0x5f'),_0xa5c655['instanceUrl'],_0x603ea2['id'])});break;default:logger[_0x52f5('0x60')](_0x52f5('0x61'));}})[_0x52f5('0x62')](function(_0x120bdb){logger['error'](_0x52f5('0x51'),JSON[_0x52f5('0x63')](_0x120bdb));});};exports[_0x52f5('0x64')]=function(_0x343172,_0x399552,_0x8b0ce4,_0x5c76c7,_0x117d73,_0x46a4a2,_0x172a0e){var _0x1dacb4,_0x25ccf6,_0x3a44f0,_0x52bdc8;_0x46a4a2[_0x52f5('0x4e')]=intUtil['stripTrailingSlash'](_0x46a4a2[_0x52f5('0x4e')]);_0x46a4a2[_0x52f5('0x46')]=intUtil[_0x52f5('0x4f')](_0x46a4a2[_0x52f5('0x46')]);if(_0x172a0e&&_0x172a0e[_0x52f5('0x65')]&&_0x172a0e[_0x52f5('0x65')]!==_0x52f5('0x66')){logger[_0x52f5('0x24')](_0x52f5('0x67'),_0x52f5('0x52'));_0x399552[_0x52f5('0x53')]=util[_0x52f5('0x32')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x46a4a2['serverUrl'],_0x399552[_0x52f5('0x54')],md5(_0x399552[_0x52f5('0x54')]));}return getConnection(_0x46a4a2)[_0x52f5('0x1f')](function(_0x58a56f){_0x52bdc8=_0x58a56f;return getUser(_0x46a4a2,_0x5c76c7['email'],_0x52bdc8);})['then'](function(_0x2a10ac){_0x1dacb4=_0x2a10ac;return getEndUser(_0x46a4a2,_0x8b0ce4,_0x399552[_0x52f5('0x68')],_0x399552['destcalleridnum'],_0x52bdc8);})[_0x52f5('0x1f')](function(_0x33bfcd){_0x25ccf6=_0x33bfcd;return getTicket(_0x46a4a2,_0x1dacb4,_0x25ccf6,_0x8b0ce4,_0x399552,_0x8b0ce4[_0x52f5('0x58')],_0x52bdc8,_0x52f5('0x64'));})[_0x52f5('0x1f')](function(_0x1b1452){_0x3a44f0=_0x1b1452;logger[_0x52f5('0x24')](_0x52f5('0x69'),_0x3a44f0['id']);logger['info'](_0x52f5('0x6a'),_0x3a44f0['id'],_0x5c76c7[_0x52f5('0x42')],_0x46a4a2[_0x52f5('0x39')]);switch(_0x46a4a2[_0x52f5('0x39')]){case'integrationTab':emit(util['format'](_0x52f5('0x5c'),_0x5c76c7[_0x52f5('0x42')]),'trigger:salesforce:display',{'recordId':_0x3a44f0['id']});break;case _0x52f5('0x6b'):emit(util[_0x52f5('0x32')]('user:%s',_0x5c76c7[_0x52f5('0x42')]),_0x52f5('0x5e'),{'uri':util[_0x52f5('0x32')]('%s/%s/e',_0x52bdc8[_0x52f5('0x6c')],_0x3a44f0['id'])});break;default:logger[_0x52f5('0x60')](_0x52f5('0x67'),_0x52f5('0x6d'));}})[_0x52f5('0x62')](function(_0xfe4f1d){logger['error'](_0x52f5('0x67'),JSON[_0x52f5('0x63')](_0xfe4f1d));});};exports[_0x52f5('0x6e')]=function(_0x5f730a,_0x231023,_0x575777,_0x3ca962,_0x2d6390,_0x14fabd){var _0x1d2300,_0x340552,_0x312550,_0x3f2e6b;_0x14fabd['serverUrl']=intUtil[_0x52f5('0x4f')](_0x14fabd['serverUrl']);_0x14fabd[_0x52f5('0x46')]=intUtil[_0x52f5('0x4f')](_0x14fabd[_0x52f5('0x46')]);if(_0x2d6390&&_0x2d6390['monitor_format']){logger[_0x52f5('0x24')]('['+_0x231023[_0x52f5('0x6f')][_0x52f5('0x70')]()+']','Recording\x20is\x20enabled!');_0x231023[_0x52f5('0x53')]=util[_0x52f5('0x32')](_0x52f5('0x71'),_0x14fabd[_0x52f5('0x4e')],_0x231023[_0x52f5('0x54')],md5(_0x231023['uniqueid']));}else{_0x231023[_0x52f5('0x53')]='';}return getConnection(_0x14fabd)[_0x52f5('0x1f')](function(_0x2f4766){_0x3f2e6b=_0x2f4766;if(!_[_0x52f5('0x1a')](_0x3ca962)){return getUser(_0x14fabd,_0x3ca962['name'],_0x3f2e6b);}else{return getUser(_0x14fabd,null,_0x3f2e6b);}})[_0x52f5('0x1f')](function(_0x5d517f){_0x1d2300=_0x5d517f;return getEndUser(_0x14fabd,_0x575777,_0x231023[_0x52f5('0x56')],_0x231023[_0x52f5('0x57')],_0x3f2e6b);})[_0x52f5('0x1f')](function(_0x3139f7){_0x340552=_0x3139f7;return getTicket(_0x14fabd,_0x1d2300,_0x340552,_0x575777,_0x231023,_0x575777[_0x52f5('0x58')],_0x3f2e6b);})[_0x52f5('0x1f')](function(_0x1c259b){_0x312550=_0x1c259b;logger[_0x52f5('0x24')]('['+_0x231023[_0x52f5('0x6f')]['toUpperCase']()+_0x52f5('0x72'),_0x312550['id']);logger['info']('['+_0x231023['lastevent'][_0x52f5('0x70')]()+_0x52f5('0x73'),_0x14fabd[_0x52f5('0x39')]);})[_0x52f5('0x62')](function(_0x3ae171){logger[_0x52f5('0x60')]('['+_0x231023[_0x52f5('0x6f')][_0x52f5('0x70')]()+']',JSON[_0x52f5('0x63')](_0x3ae171));});};
\ No newline at end of file
+var _0x8eb9=['calleridname','calleridnum','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','%s/%s/e','instanceUrl','catch','error','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Fields','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','newTab','trigger:browser:url','lastevent','toUpperCase','isNil',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','moment','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','localhost','assign','Subjects','Descriptions','ticketType','Task','IsReminderSet','endUserType','contact','lead','WhoId','account','WhatId','Case','ContactId','AccountId','leadId','create','sobject','User','then','length','info','resolve','Name','identity','user_id','display_name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','moduleSearch','cloneDeep','additionalSearchContact','merge','$or','Contact','find','execute','additionalSearchLead','account_contact_lead','additionalSearchAccount','Lead','Account','Phone','attributes','toLowerCase','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','moduleCreate','LastName','<unknown>','format','Caller\x20-\x20%s','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','forEach','includes','string','type','idField','content','variable','variableName','Variable','name','password','concat','securityToken','Connection','clientId','clientSecret','login','Connection\x20established.','queue','serverUrl','stripTrailingSlash','remoteUri','monitor_format','[QUEUE]','recordingURL','uniqueid'];(function(_0xf3ed10,_0xd38216){var _0x81f21f=function(_0x1f7927){while(--_0x1f7927){_0xf3ed10['push'](_0xf3ed10['shift']());}};_0x81f21f(++_0xd38216);}(_0x8eb9,0x90));var _0x98eb=function(_0x14add3,_0x13ce8d){_0x14add3=_0x14add3-0x0;var _0x4a174f=_0x8eb9[_0x14add3];return _0x4a174f;};'use strict';var _=require(_0x98eb('0x0'));var rp=require(_0x98eb('0x1'));var moment=require(_0x98eb('0x2'));var BPromise=require(_0x98eb('0x3'));var md5=require(_0x98eb('0x4'));var jsforce=require('jsforce');var util=require('util');var Redis=require(_0x98eb('0x5'));var intUtil=require(_0x98eb('0x6'));var config=require(_0x98eb('0x7'));var logger=require(_0x98eb('0x8'))(_0x98eb('0x9'));config[_0x98eb('0xa')]=_[_0x98eb('0xb')](config[_0x98eb('0xa')],{'host':_0x98eb('0xc'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x98eb('0xa')]));function emit(_0x4d3b59,_0x54eddf,_0x206a99){io['to'](_0x4d3b59)['emit'](_0x54eddf,_0x206a99);}function getTicket(_0x369aeb,_0xb30bfb,_0xad8a66,_0x364734,_0x30e427,_0xff1724,_0x389993,_0x50c6b5){var _0x5df111=Object[_0x98eb('0xd')]({},{'OwnerId':_0xb30bfb['id'],'Subject':intUtil['getString'](_0x364734[_0x98eb('0xe')],_0x30e427,'\x20'),'Description':intUtil['getString'](_0x364734[_0x98eb('0xf')],_0x30e427,'\x0a')},getCustomFields(_0xff1724,_0x30e427));if(_0xad8a66){if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x11')){_0x5df111['ActivityDate']=moment['utc']();_0x5df111[_0x98eb('0x12')]=![];_0x5df111['IsRecurrence']=![];if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')||_0xad8a66['endUserType']===_0x98eb('0x15')){_0x5df111[_0x98eb('0x16')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x17')){_0x5df111[_0x98eb('0x18')]=_0xad8a66['id'];}}else if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x19')){if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')){_0x5df111[_0x98eb('0x1a')]=_0xad8a66['id'];}else if(_0xad8a66['endUserType']==='account'){_0x5df111[_0x98eb('0x1b')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]==='lead'&&_0x364734[_0x98eb('0x1c')]){_0x5df111[_0x364734[_0x98eb('0x1c')]]=_0xad8a66['id'];}else{logger['info']('Association\x20between\x20Case\x20and\x20Lead\x20skipped');}}}return _0x389993['sobject'](_0x364734[_0x98eb('0x10')])[_0x98eb('0x1d')](_0x5df111);}function getUser(_0x426dd1,_0x4d8ee2,_0x3ac817){if(!_['isNil'](_0x4d8ee2)&&intUtil['validateEmail'](_0x4d8ee2)){var _0x226f03={'Email':_0x4d8ee2};var _0x29b18e={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x3ac817[_0x98eb('0x1e')](_0x98eb('0x1f'))['find'](_0x226f03,_0x29b18e)['execute']()[_0x98eb('0x20')](function(_0x56c9c4){if(_0x56c9c4[_0x98eb('0x21')]){var _0x56ab93=_['find'](_0x56c9c4,function(_0xa81302){return _0xa81302['Email']===_0x4d8ee2;});if(_0x56ab93){logger[_0x98eb('0x22')]('Agent\x20%s\x20found.',_0x4d8ee2);return BPromise[_0x98eb('0x23')]({'id':_0x56ab93['Id'],'name':_0x56ab93[_0x98eb('0x24')]});}}else{logger[_0x98eb('0x22')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x4d8ee2);return _0x3ac817[_0x98eb('0x25')]()[_0x98eb('0x20')](function(_0x5b2644){return BPromise[_0x98eb('0x23')]({'id':_0x5b2644[_0x98eb('0x26')],'name':_0x5b2644[_0x98eb('0x27')]});});}});}else{logger['info'](_0x98eb('0x28'),_0x4d8ee2);return _0x3ac817['identity']()[_0x98eb('0x20')](function(_0x44e9c3){return BPromise[_0x98eb('0x23')]({'id':_0x44e9c3[_0x98eb('0x26')],'name':_0x44e9c3[_0x98eb('0x27')]});});}}function getEndUser(_0x50ccde,_0x3e361f,_0x2cbdd8,_0x3ba0ba,_0x2c076b){var _0x359857={'$or':{'Phone':_0x3ba0ba}};var _0x3e23ca={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x98eb('0x23')]()[_0x98eb('0x20')](function(){logger[_0x98eb('0x22')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f[_0x98eb('0x29')]);switch(_0x3e361f[_0x98eb('0x29')]){case'contact_lead':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]()[_0x98eb('0x20')](function(_0x197181){if(_0x197181&&_0x197181[_0x98eb('0x21')]){return _0x197181;}else{var _0x26769c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x382e05={};_0x382e05[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x26769c[_0x98eb('0x2d')],_0x382e05);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x26769c,_0x3e23ca);}});case _0x98eb('0x32'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x33')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x33')]]=_0x3ba0ba;_['merge'](_0xdd78c[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')]('Account')['find'](_0xdd78c,_0x3e23ca)['execute']()[_0x98eb('0x20')](function(_0x40bc4c){if(_0x40bc4c&&_0x40bc4c['length']){return _0x40bc4c;}else{var _0x13b05b=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchContact']){var _0x467a2b={};_0x467a2b[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x13b05b[_0x98eb('0x2d')],_0x467a2b);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x13b05b,_0x3e23ca)['then'](function(_0x3505c2){if(_0x3505c2&&_0x3505c2[_0x98eb('0x21')]){return _0x3505c2;}else{var _0x16052c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x1af535={};_0x1af535[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x16052c['$or'],_0x1af535);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x16052c,_0x3e23ca);}});}});case'contact':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]();case _0x98eb('0x15'):var _0x39acd7=_['cloneDeep'](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_['merge'](_0x39acd7[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x34'))[_0x98eb('0x2f')](_0x39acd7,_0x3e23ca);case _0x98eb('0x17'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchAccount']){var _0x38d1a1={};_0x38d1a1[_0x3e361f['additionalSearchAccount']]=_0x3ba0ba;_[_0x98eb('0x2c')](_0xdd78c['$or'],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x35'))[_0x98eb('0x2f')](_0xdd78c,_0x3e23ca);default:return null;}})[_0x98eb('0x20')](function(_0x4dddc2){if(_0x4dddc2&&_0x4dddc2[_0x98eb('0x21')]){var _0x508815=_['first'](_0x4dddc2);if(_0x508815){return BPromise[_0x98eb('0x23')]({'id':_0x508815['Id'],'name':_0x508815[_0x98eb('0x24')],'phone':_0x508815[_0x98eb('0x36')],'endUserType':_0x508815[_0x98eb('0x37')]['type'][_0x98eb('0x38')]()});}}})[_0x98eb('0x20')](function(_0x17ab63){if(_0x17ab63){logger[_0x98eb('0x22')](_0x98eb('0x39'),_0x17ab63['endUserType'],_0x3ba0ba);return BPromise[_0x98eb('0x23')](_0x17ab63);}else{logger['info']('Enduser\x20with\x20phone\x20%s\x20not\x20found',_0x3ba0ba);var _0x25e813={'Phone':_0x3ba0ba};if(_0x3e361f[_0x98eb('0x3a')]){if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x14')){logger[_0x98eb('0x22')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813[_0x98eb('0x3b')]=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x15')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813['LastName']=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);_0x25e813[_0x98eb('0x40')]=_0x98eb('0x41');}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x17')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f[_0x98eb('0x3a')]);_0x25e813[_0x98eb('0x24')]=_0x2cbdd8!=='<unknown>'?_0x2cbdd8:util['format']('Caller\x20-\x20%s',_0x3ba0ba);}else{return null;}}return _0x2c076b['sobject'](_['upperFirst'](_0x3e361f[_0x98eb('0x3a')]))['create'](_0x25e813)['then'](function(_0x337eaf){return BPromise['resolve']({'id':_0x337eaf['id'],'endUserType':_0x3e361f['moduleCreate']});});}});}function getCustomFields(_0x49962f,_0x68b9b0){var _0x3238b7={};if(_0x49962f[_0x98eb('0x21')]>0x0){_[_0x98eb('0x42')](_0x49962f,function(_0x2b658f){if(_[_0x98eb('0x43')]([_0x98eb('0x44'),'picklist'],_0x2b658f[_0x98eb('0x45')])&&_0x2b658f[_0x98eb('0x46')]){_0x3238b7[_0x2b658f['idField']]=_0x2b658f[_0x98eb('0x47')]['toString']();}else if(_0x2b658f[_0x98eb('0x45')]===_0x98eb('0x48')&&_0x2b658f['variableName']&&_0x2b658f['idField']){_0x68b9b0[_0x2b658f['variableName']]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x49')]]['toString']());}else if(_0x2b658f[_0x98eb('0x45')]==='customVariable'&&_0x2b658f[_0x98eb('0x4a')]&&_0x2b658f['Variable'][_0x98eb('0x4b')]&&_0x2b658f[_0x98eb('0x46')]){_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')]['toLowerCase']()]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')][_0x98eb('0x38')]()]['toString']());}});}return _0x3238b7;}function getConnection(_0x2a5c79){var _0x2accd6=_0x2a5c79[_0x98eb('0x4c')][_0x98eb('0x4d')](_0x2a5c79[_0x98eb('0x4e')]);var _0x4297c7=new jsforce[(_0x98eb('0x4f'))]({'oauth2':{'loginUrl':_0x2a5c79['remoteUri']||'https://login.salesforce.com','clientId':_0x2a5c79[_0x98eb('0x50')],'clientSecret':_0x2a5c79[_0x98eb('0x51')]}});return _0x4297c7[_0x98eb('0x52')](_0x2a5c79['username'],_0x2accd6)[_0x98eb('0x20')](function(){logger['info'](_0x98eb('0x53'));return _0x4297c7;});}exports[_0x98eb('0x54')]=function(_0x584ed7,_0x1693e2,_0x24a7dd,_0x3cd2fd,_0x852bf1,_0x346182){var _0x2911c4,_0x3b9e0b,_0x440a0b,_0x3a3a0e;_0x346182[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x55')]);_0x346182[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x57')]);if(_0x852bf1&&_0x852bf1[_0x98eb('0x58')]){logger[_0x98eb('0x22')](_0x98eb('0x59'),'Recording\x20is\x20enabled!');_0x1693e2[_0x98eb('0x5a')]=util[_0x98eb('0x3d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x346182[_0x98eb('0x55')],_0x1693e2['uniqueid'],md5(_0x1693e2[_0x98eb('0x5b')]));}else{_0x1693e2['recordingURL']='';}return getConnection(_0x346182)[_0x98eb('0x20')](function(_0x265ec2){_0x3a3a0e=_0x265ec2;return getUser(_0x346182,_0x3cd2fd['email'],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x42a6c8){_0x2911c4=_0x42a6c8;return getEndUser(_0x346182,_0x24a7dd,_0x1693e2[_0x98eb('0x5c')],_0x1693e2[_0x98eb('0x5d')],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x34dde9){_0x3b9e0b=_0x34dde9;return getTicket(_0x346182,_0x2911c4,_0x3b9e0b,_0x24a7dd,_0x1693e2,_0x24a7dd['Fields'],_0x3a3a0e,'queue');})[_0x98eb('0x20')](function(_0x3aa6af){_0x440a0b=_0x3aa6af;logger[_0x98eb('0x22')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x440a0b['id']);logger['info'](_0x98eb('0x5e'),_0x440a0b['id'],_0x3cd2fd[_0x98eb('0x4b')],_0x346182[_0x98eb('0x45')]);switch(_0x346182['type']){case _0x98eb('0x5f'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x3cd2fd[_0x98eb('0x4b')]),_0x98eb('0x61'),{'recordId':_0x440a0b['id']});break;case'newTab':emit(util[_0x98eb('0x3d')]('user:%s',_0x3cd2fd[_0x98eb('0x4b')]),'trigger:browser:url',{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x3a3a0e[_0x98eb('0x63')],_0x440a0b['id'])});break;default:logger['error']('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})[_0x98eb('0x64')](function(_0x38346a){logger[_0x98eb('0x65')](_0x98eb('0x59'),_0x38346a);});};exports[_0x98eb('0x66')]=function(_0x380504,_0x35c97a,_0xbbdf76,_0x5e0002,_0x4fb961,_0xc58121,_0x6a5850){var _0xf76ab9,_0x2e8705,_0x103cef,_0x31803b;_0xc58121[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xc58121[_0x98eb('0x55')]);_0xc58121[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0xc58121['remoteUri']);if(_0x6a5850&&_0x6a5850[_0x98eb('0x67')]&&_0x6a5850[_0x98eb('0x67')]!==_0x98eb('0x68')){logger[_0x98eb('0x22')](_0x98eb('0x69'),_0x98eb('0x6a'));_0x35c97a['recordingURL']=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xc58121['serverUrl'],_0x35c97a[_0x98eb('0x5b')],md5(_0x35c97a[_0x98eb('0x5b')]));}return getConnection(_0xc58121)[_0x98eb('0x20')](function(_0x43e59c){_0x31803b=_0x43e59c;return getUser(_0xc58121,_0x5e0002['email'],_0x31803b);})[_0x98eb('0x20')](function(_0x461f80){_0xf76ab9=_0x461f80;return getEndUser(_0xc58121,_0xbbdf76,_0x35c97a[_0x98eb('0x6c')],_0x35c97a[_0x98eb('0x6d')],_0x31803b);})[_0x98eb('0x20')](function(_0x32b9f2){_0x2e8705=_0x32b9f2;return getTicket(_0xc58121,_0xf76ab9,_0x2e8705,_0xbbdf76,_0x35c97a,_0xbbdf76[_0x98eb('0x6e')],_0x31803b,'outbound');})['then'](function(_0x3b173a){_0x103cef=_0x3b173a;logger[_0x98eb('0x22')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x103cef['id']);logger['info'](_0x98eb('0x6f'),_0x103cef['id'],_0x5e0002['name'],_0xc58121[_0x98eb('0x45')]);switch(_0xc58121[_0x98eb('0x45')]){case _0x98eb('0x5f'):emit(util['format'](_0x98eb('0x60'),_0x5e0002['name']),_0x98eb('0x61'),{'recordId':_0x103cef['id']});break;case _0x98eb('0x70'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x5e0002[_0x98eb('0x4b')]),_0x98eb('0x71'),{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x31803b[_0x98eb('0x63')],_0x103cef['id'])});break;default:logger[_0x98eb('0x65')]('[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized');}})['catch'](function(_0x21572a){logger[_0x98eb('0x65')](_0x98eb('0x69'),_0x21572a);});};exports['unmanaged']=function(_0x20c52d,_0x4cad3c,_0x3be716,_0x5af692,_0x46af3a,_0xee4319){var _0x2ecdca,_0x3ac231,_0x5f37a2,_0x197462;_0xee4319[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xee4319['serverUrl']);_0xee4319['remoteUri']=intUtil[_0x98eb('0x56')](_0xee4319[_0x98eb('0x57')]);if(_0x46af3a&&_0x46af3a[_0x98eb('0x58')]){logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']',_0x98eb('0x6a'));_0x4cad3c[_0x98eb('0x5a')]=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xee4319[_0x98eb('0x55')],_0x4cad3c[_0x98eb('0x5b')],md5(_0x4cad3c[_0x98eb('0x5b')]));}else{_0x4cad3c[_0x98eb('0x5a')]='';}return getConnection(_0xee4319)[_0x98eb('0x20')](function(_0x44a315){_0x197462=_0x44a315;if(!_[_0x98eb('0x74')](_0x5af692)){return getUser(_0xee4319,_0x5af692[_0x98eb('0x4b')],_0x197462);}else{return getUser(_0xee4319,null,_0x197462);}})['then'](function(_0x55da73){_0x2ecdca=_0x55da73;return getEndUser(_0xee4319,_0x3be716,_0x4cad3c[_0x98eb('0x5c')],_0x4cad3c[_0x98eb('0x5d')],_0x197462);})[_0x98eb('0x20')](function(_0x2957c8){_0x3ac231=_0x2957c8;return getTicket(_0xee4319,_0x2ecdca,_0x3ac231,_0x3be716,_0x4cad3c,_0x3be716[_0x98eb('0x6e')],_0x197462);})['then'](function(_0x57f9e0){_0x5f37a2=_0x57f9e0;logger['info']('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']\x20Ticket\x20%s\x20created.',_0x5f37a2['id']);logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+_0x98eb('0x75'),_0xee4319[_0x98eb('0x45')]);})[_0x98eb('0x64')](function(_0x35c6e0){logger[_0x98eb('0x65')]('['+_0x4cad3c['lastevent']['toUpperCase']()+']',_0x35c6e0);});};
\ No newline at end of file