Built motion from commit da24aabd.|2.6.20
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
index 3ecb2c6..e73d2b3 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x6fed=['ticketType','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','contact_lead','Contact','Lead','contact','lead','Phone','Enduser\x20with\x20phone\x20%s\x20found.','Enduser\x20with\x20phone\x20%s\x20not\x20found.','<unknown>','format','Caller\x20-\x20%s','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','upperFirst','forEach','type','idField','content','toString','variableName','Variable','name','toLowerCase','password','concat','securityToken','Connection','remoteUri','clientId','clientSecret','login','username','Connection\x20established.','queue','serverUrl','stripTrailingSlash','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','calleridnum','Fields','[QUEUE]\x20Ticket\x20%s\x20created','integrationTab','trigger:salesforce:display','newTab','%s/%s/e','instanceUrl','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','[QUEUE]','stringify','outbound','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridnum','[OUTBOUND]\x20Ticket\x20%s\x20created.','user:%s','trigger:browser:url','Salesforce\x20account\x20type\x20not\x20recognized','lastevent','toUpperCase','lodash','request-promise','moment','bluebird','md5','jsforce','util','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','emit','Task','assign','utc','Subjects','getString','Descriptions','Case','ContactId','sobject','create','isNil','User','find','execute','then','length','Email','info','Name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','identity','resolve','user_id','display_name'];(function(_0x5d72da,_0xb7ce32){var _0x43ebe7=function(_0x503755){while(--_0x503755){_0x5d72da['push'](_0x5d72da['shift']());}};_0x43ebe7(++_0xb7ce32);}(_0x6fed,0x189));var _0xd6fe=function(_0x397e5f,_0x454c8f){_0x397e5f=_0x397e5f-0x0;var _0x5302b8=_0x6fed[_0x397e5f];return _0x5302b8;};'use strict';var _=require(_0xd6fe('0x0'));var rp=require(_0xd6fe('0x1'));var moment=require(_0xd6fe('0x2'));var BPromise=require(_0xd6fe('0x3'));var md5=require(_0xd6fe('0x4'));var jsforce=require(_0xd6fe('0x5'));var util=require(_0xd6fe('0x6'));var Redis=require('ioredis');var intUtil=require(_0xd6fe('0x7'));var config=require(_0xd6fe('0x8'));var logger=require(_0xd6fe('0x9'))('salesforce');config[_0xd6fe('0xa')]=_[_0xd6fe('0xb')](config['redis'],{'host':_0xd6fe('0xc'),'port':0x18eb});var io=require(_0xd6fe('0xd'))(new Redis(config[_0xd6fe('0xa')]));function emit(_0x1f9d29,_0x14403d,_0x5f4b83){io['to'](_0x1f9d29)[_0xd6fe('0xe')](_0x14403d,_0x5f4b83);}function getTicket(_0x11552d,_0x315029,_0x1268f6,_0x1e097b,_0x2f3be3,_0x156075,_0x44bbec,_0x4c1200){var _0x1d87af={};if(_0x1e097b['ticketType']===_0xd6fe('0xf')){_0x1d87af=Object[_0xd6fe('0x10')]({},{'OwnerId':_0x315029['id'],'ActivityDate':moment[_0xd6fe('0x11')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil['getString'](_0x1e097b[_0xd6fe('0x12')],_0x2f3be3,'\x20'),'Description':intUtil[_0xd6fe('0x13')](_0x1e097b[_0xd6fe('0x14')],_0x2f3be3,'\x0a')},getCustomFields(_0x156075,_0x2f3be3));if(_0x1268f6){_0x1d87af['WhoId']=_0x1268f6['id'];}}else if(_0x1e097b['ticketType']===_0xd6fe('0x15')){_0x1d87af=Object[_0xd6fe('0x10')]({},{'OwnerId':_0x315029['id'],'Subject':intUtil[_0xd6fe('0x13')](_0x1e097b[_0xd6fe('0x12')],_0x2f3be3,'\x20'),'Description':intUtil[_0xd6fe('0x13')](_0x1e097b['Descriptions'],_0x2f3be3,'\x0a')},getCustomFields(_0x156075,_0x2f3be3));if(_0x1268f6){_0x1d87af[_0xd6fe('0x16')]=_0x1268f6['id'];}}return _0x44bbec[_0xd6fe('0x17')](_0x1e097b['ticketType'])[_0xd6fe('0x18')](_0x1d87af);}function getUser(_0x594ef4,_0x1f8dc9,_0x58c8ae){if(!_[_0xd6fe('0x19')](_0x1f8dc9)&&intUtil['validateEmail'](_0x1f8dc9)){var _0x5d1e73={'Email':_0x1f8dc9};var _0x19b88a={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x58c8ae['sobject'](_0xd6fe('0x1a'))[_0xd6fe('0x1b')](_0x5d1e73,_0x19b88a)[_0xd6fe('0x1c')]()[_0xd6fe('0x1d')](function(_0x17eb27){if(_0x17eb27[_0xd6fe('0x1e')]){var _0x465fe7=_[_0xd6fe('0x1b')](_0x17eb27,function(_0x4bfb8b){return _0x4bfb8b[_0xd6fe('0x1f')]===_0x1f8dc9;});if(_0x465fe7){logger[_0xd6fe('0x20')]('Agent\x20%s\x20found.',_0x1f8dc9);return BPromise['resolve']({'id':_0x465fe7['Id'],'name':_0x465fe7[_0xd6fe('0x21')]});}}else{logger[_0xd6fe('0x20')](_0xd6fe('0x22'),_0x1f8dc9);return _0x58c8ae[_0xd6fe('0x23')]()[_0xd6fe('0x1d')](function(_0x1299df){return BPromise[_0xd6fe('0x24')]({'id':_0x1299df[_0xd6fe('0x25')],'name':_0x1299df[_0xd6fe('0x26')]});});}});}else{logger[_0xd6fe('0x20')](_0xd6fe('0x22'),_0x1f8dc9);return _0x58c8ae['identity']()['then'](function(_0x2ead64){return BPromise[_0xd6fe('0x24')]({'id':_0x2ead64[_0xd6fe('0x25')],'name':_0x2ead64['display_name']});});}}function getEndUser(_0x5fe275,_0x3e19af,_0x16e6ac,_0x3012cc,_0x205fad){var _0xf82ce={'Phone':_0x3012cc};var _0x284bd1={'Id':!![],'Name':!![],'Phone':!![]};return BPromise['resolve']()[_0xd6fe('0x1d')](function(){if(_0x3e19af[_0xd6fe('0x27')]==='Task'){logger['info'](_0xd6fe('0x28'),_0x3012cc,_0x3e19af['moduleSearch']);switch(_0x3e19af['moduleSearch']){case _0xd6fe('0x29'):return _0x205fad[_0xd6fe('0x17')](_0xd6fe('0x2a'))[_0xd6fe('0x1b')](_0xf82ce,_0x284bd1)['execute']()[_0xd6fe('0x1d')](function(_0x20efff){if(_0x20efff&&_0x20efff['length']){return _0x20efff;}else{return _0x205fad[_0xd6fe('0x17')](_0xd6fe('0x2b'))['find'](_0xf82ce,_0x284bd1);}});case _0xd6fe('0x2c'):return _0x205fad[_0xd6fe('0x17')](_0xd6fe('0x2a'))[_0xd6fe('0x1b')](_0xf82ce,_0x284bd1)['execute']();case _0xd6fe('0x2d'):return _0x205fad[_0xd6fe('0x17')](_0xd6fe('0x2b'))['find'](_0xf82ce,_0x284bd1);default:return null;}}else if(_0x3e19af[_0xd6fe('0x27')]==='Case'){logger[_0xd6fe('0x20')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x3012cc,_0xd6fe('0x2c'));return _0x205fad[_0xd6fe('0x17')](_0xd6fe('0x2a'))[_0xd6fe('0x1b')](_0xf82ce,_0x284bd1)[_0xd6fe('0x1c')]();}})[_0xd6fe('0x1d')](function(_0x3cb74d){if(_0x3cb74d&&_0x3cb74d[_0xd6fe('0x1e')]){var _0x30f87f=_[_0xd6fe('0x1b')](_0x3cb74d,function(_0x51462d){return _0x51462d[_0xd6fe('0x2e')]===_0x3012cc;});if(_0x30f87f){return BPromise[_0xd6fe('0x24')]({'id':_0x30f87f['Id'],'name':_0x30f87f[_0xd6fe('0x21')],'phone':_0x30f87f[_0xd6fe('0x2e')]});}}})['then'](function(_0x3491e4){if(_0x3491e4){logger[_0xd6fe('0x20')](_0xd6fe('0x2f'),_0x3012cc);return BPromise[_0xd6fe('0x24')](_0x3491e4);}else{logger[_0xd6fe('0x20')](_0xd6fe('0x30'),_0x3012cc);var _0x1e3b4a={'LastName':_0x16e6ac!==_0xd6fe('0x31')?_0x16e6ac:util[_0xd6fe('0x32')](_0xd6fe('0x33'),_0x3012cc),'Phone':_0x3012cc};if(_0x3e19af[_0xd6fe('0x34')]){if(_0x3e19af['moduleCreate']===_0xd6fe('0x2c')){logger['info'](_0xd6fe('0x35'),_0x3012cc,_0x3e19af['moduleCreate']);}else if(_0x3e19af[_0xd6fe('0x34')]===_0xd6fe('0x2d')&&_0x3e19af['ticketType']===_0xd6fe('0xf')){logger[_0xd6fe('0x20')](_0xd6fe('0x35'),_0x3012cc,_0x3e19af[_0xd6fe('0x34')]);_0x1e3b4a[_0xd6fe('0x36')]='No\x20Company';}else{return null;}}return _0x205fad[_0xd6fe('0x17')](_[_0xd6fe('0x37')](_0x3e19af[_0xd6fe('0x34')]))[_0xd6fe('0x18')](_0x1e3b4a);}});}function getCustomFields(_0x120305,_0x463a61){var _0x76aca2={};if(_0x120305[_0xd6fe('0x1e')]>0x0){_[_0xd6fe('0x38')](_0x120305,function(_0x45f94d){if(_0x45f94d[_0xd6fe('0x39')]==='string'&&_0x45f94d[_0xd6fe('0x3a')]){_0x76aca2[_0x45f94d['idField']]=_0x45f94d[_0xd6fe('0x3b')][_0xd6fe('0x3c')]();}else if(_0x45f94d['type']==='variable'&&_0x45f94d[_0xd6fe('0x3d')]&&_0x45f94d[_0xd6fe('0x3a')]){_0x463a61[_0x45f94d[_0xd6fe('0x3d')]]&&(_0x76aca2[_0x45f94d[_0xd6fe('0x3a')]]=_0x463a61[_0x45f94d['variableName']][_0xd6fe('0x3c')]());}else if(_0x45f94d[_0xd6fe('0x39')]==='customVariable'&&_0x45f94d[_0xd6fe('0x3e')]&&_0x45f94d[_0xd6fe('0x3e')][_0xd6fe('0x3f')]&&_0x45f94d[_0xd6fe('0x3a')]){_0x463a61[_0x45f94d[_0xd6fe('0x3e')][_0xd6fe('0x3f')][_0xd6fe('0x40')]()]&&(_0x76aca2[_0x45f94d['idField']]=_0x463a61[_0x45f94d[_0xd6fe('0x3e')][_0xd6fe('0x3f')][_0xd6fe('0x40')]()]['toString']());}});}return _0x76aca2;}function getConnection(_0x3fb70f){var _0x433b41=_0x3fb70f[_0xd6fe('0x41')][_0xd6fe('0x42')](_0x3fb70f[_0xd6fe('0x43')]);var _0x2eaa42=new jsforce[(_0xd6fe('0x44'))]({'oauth2':{'loginUrl':_0x3fb70f[_0xd6fe('0x45')]||'https://login.salesforce.com','clientId':_0x3fb70f[_0xd6fe('0x46')],'clientSecret':_0x3fb70f[_0xd6fe('0x47')]}});return _0x2eaa42[_0xd6fe('0x48')](_0x3fb70f[_0xd6fe('0x49')],_0x433b41)['then'](function(){logger[_0xd6fe('0x20')](_0xd6fe('0x4a'));return _0x2eaa42;});}exports[_0xd6fe('0x4b')]=function(_0x454d24,_0x4c2d2c,_0x1682ae,_0x1723e2,_0x1732df,_0x35c8e5){var _0x3b292d,_0x526c02,_0x3bba0f,_0x4eaebc;_0x35c8e5[_0xd6fe('0x4c')]=intUtil['stripTrailingSlash'](_0x35c8e5[_0xd6fe('0x4c')]);_0x35c8e5[_0xd6fe('0x45')]=intUtil[_0xd6fe('0x4d')](_0x35c8e5[_0xd6fe('0x45')]);if(_0x1732df&&_0x1732df[_0xd6fe('0x4e')]){logger['info']('[QUEUE]','Recording\x20is\x20enabled!');_0x4c2d2c[_0xd6fe('0x4f')]=util[_0xd6fe('0x32')](_0xd6fe('0x50'),_0x35c8e5['serverUrl'],_0x4c2d2c[_0xd6fe('0x51')],md5(_0x4c2d2c[_0xd6fe('0x51')]));}else{_0x4c2d2c[_0xd6fe('0x4f')]='';}return getConnection(_0x35c8e5)[_0xd6fe('0x1d')](function(_0x39f94a){_0x4eaebc=_0x39f94a;return getUser(_0x35c8e5,_0x1723e2[_0xd6fe('0x52')],_0x4eaebc);})[_0xd6fe('0x1d')](function(_0x4d4687){_0x3b292d=_0x4d4687;return getEndUser(_0x35c8e5,_0x1682ae,_0x4c2d2c[_0xd6fe('0x53')],_0x4c2d2c[_0xd6fe('0x54')],_0x4eaebc);})[_0xd6fe('0x1d')](function(_0x2561ce){_0x526c02=_0x2561ce;return getTicket(_0x35c8e5,_0x3b292d,_0x526c02,_0x1682ae,_0x4c2d2c,_0x1682ae[_0xd6fe('0x55')],_0x4eaebc,_0xd6fe('0x4b'));})[_0xd6fe('0x1d')](function(_0x541580){_0x3bba0f=_0x541580;logger[_0xd6fe('0x20')](_0xd6fe('0x56'),_0x3bba0f['id']);logger['info']('[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.',_0x3bba0f['id'],_0x1723e2[_0xd6fe('0x3f')],_0x35c8e5[_0xd6fe('0x39')]);switch(_0x35c8e5[_0xd6fe('0x39')]){case _0xd6fe('0x57'):emit(util[_0xd6fe('0x32')]('user:%s',_0x1723e2['name']),_0xd6fe('0x58'),{'recordId':_0x3bba0f['id']});break;case _0xd6fe('0x59'):emit(util[_0xd6fe('0x32')]('user:%s',_0x1723e2['name']),'trigger:browser:url',{'uri':util[_0xd6fe('0x32')](_0xd6fe('0x5a'),_0x4eaebc[_0xd6fe('0x5b')],_0x3bba0f['id'])});break;default:logger[_0xd6fe('0x5c')](_0xd6fe('0x5d'));}})[_0xd6fe('0x5e')](function(_0x4c38be){logger[_0xd6fe('0x5c')](_0xd6fe('0x5f'),JSON[_0xd6fe('0x60')](_0x4c38be));});};exports[_0xd6fe('0x61')]=function(_0x71efd6,_0x192c60,_0xaea8cf,_0x2aa29d,_0x5cc52a,_0x275b97,_0x3be24c){var _0x2421f5,_0x159f3d,_0x3df027,_0x4a3e56;_0x275b97[_0xd6fe('0x4c')]=intUtil[_0xd6fe('0x4d')](_0x275b97['serverUrl']);_0x275b97[_0xd6fe('0x45')]=intUtil['stripTrailingSlash'](_0x275b97[_0xd6fe('0x45')]);if(_0x3be24c&&_0x3be24c[_0xd6fe('0x62')]&&_0x3be24c[_0xd6fe('0x62')]!=='none'){logger[_0xd6fe('0x20')](_0xd6fe('0x63'),_0xd6fe('0x64'));_0x192c60['recordingURL']=util['format'](_0xd6fe('0x50'),_0x275b97[_0xd6fe('0x4c')],_0x192c60['uniqueid'],md5(_0x192c60[_0xd6fe('0x51')]));}return getConnection(_0x275b97)[_0xd6fe('0x1d')](function(_0x50fc13){_0x4a3e56=_0x50fc13;return getUser(_0x275b97,_0x2aa29d['email'],_0x4a3e56);})['then'](function(_0x154080){_0x2421f5=_0x154080;return getEndUser(_0x275b97,_0xaea8cf,_0x192c60['destcalleridname'],_0x192c60[_0xd6fe('0x65')],_0x4a3e56);})[_0xd6fe('0x1d')](function(_0x5ccf31){_0x159f3d=_0x5ccf31;return getTicket(_0x275b97,_0x2421f5,_0x159f3d,_0xaea8cf,_0x192c60,_0xaea8cf[_0xd6fe('0x55')],_0x4a3e56,_0xd6fe('0x61'));})[_0xd6fe('0x1d')](function(_0x3710e5){_0x3df027=_0x3710e5;logger[_0xd6fe('0x20')](_0xd6fe('0x66'),_0x3df027['id']);logger[_0xd6fe('0x20')]('[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.',_0x3df027['id'],_0x2aa29d[_0xd6fe('0x3f')],_0x275b97[_0xd6fe('0x39')]);switch(_0x275b97[_0xd6fe('0x39')]){case _0xd6fe('0x57'):emit(util[_0xd6fe('0x32')]('user:%s',_0x2aa29d['name']),_0xd6fe('0x58'),{'recordId':_0x3df027['id']});break;case'newTab':emit(util[_0xd6fe('0x32')](_0xd6fe('0x67'),_0x2aa29d[_0xd6fe('0x3f')]),_0xd6fe('0x68'),{'uri':util[_0xd6fe('0x32')]('%s/%s/e',_0x4a3e56[_0xd6fe('0x5b')],_0x3df027['id'])});break;default:logger[_0xd6fe('0x5c')]('[OUTBOUND]',_0xd6fe('0x69'));}})[_0xd6fe('0x5e')](function(_0x593252){logger['error'](_0xd6fe('0x63'),JSON['stringify'](_0x593252));});};exports['unmanaged']=function(_0x7c74c1,_0x2d9a0c,_0xb3a237,_0x2dbcbb,_0x3b9001,_0x1084d7){var _0x1d0d90,_0x4f2040,_0x4a09b1,_0x390c23;_0x1084d7['serverUrl']=intUtil[_0xd6fe('0x4d')](_0x1084d7[_0xd6fe('0x4c')]);_0x1084d7[_0xd6fe('0x45')]=intUtil[_0xd6fe('0x4d')](_0x1084d7[_0xd6fe('0x45')]);if(_0x3b9001&&_0x3b9001[_0xd6fe('0x4e')]){logger[_0xd6fe('0x20')]('['+_0x2d9a0c[_0xd6fe('0x6a')][_0xd6fe('0x6b')]()+']',_0xd6fe('0x64'));_0x2d9a0c[_0xd6fe('0x4f')]=util[_0xd6fe('0x32')](_0xd6fe('0x50'),_0x1084d7[_0xd6fe('0x4c')],_0x2d9a0c[_0xd6fe('0x51')],md5(_0x2d9a0c[_0xd6fe('0x51')]));}else{_0x2d9a0c[_0xd6fe('0x4f')]='';}return getConnection(_0x1084d7)['then'](function(_0x42716d){_0x390c23=_0x42716d;if(!_[_0xd6fe('0x19')](_0x2dbcbb)){return getUser(_0x1084d7,_0x2dbcbb['name'],_0x390c23);}else{return getUser(_0x1084d7,null,_0x390c23);}})['then'](function(_0x124859){_0x1d0d90=_0x124859;return getEndUser(_0x1084d7,_0xb3a237,_0x2d9a0c['calleridname'],_0x2d9a0c['calleridnum'],_0x390c23);})['then'](function(_0x9c78c1){_0x4f2040=_0x9c78c1;return getTicket(_0x1084d7,_0x1d0d90,_0x4f2040,_0xb3a237,_0x2d9a0c,_0xb3a237[_0xd6fe('0x55')],_0x390c23);})[_0xd6fe('0x1d')](function(_0x3058dc){_0x4a09b1=_0x3058dc;logger['info']('['+_0x2d9a0c[_0xd6fe('0x6a')][_0xd6fe('0x6b')]()+']\x20Ticket\x20%s\x20created.',_0x4a09b1['id']);logger[_0xd6fe('0x20')]('['+_0x2d9a0c[_0xd6fe('0x6a')]['toUpperCase']()+']\x20Integration\x20account\x20type\x20%s.',_0x1084d7[_0xd6fe('0x39')]);})['catch'](function(_0x3d180f){logger['error']('['+_0x2d9a0c['lastevent'][_0xd6fe('0x6b')]()+']',JSON[_0xd6fe('0x60')](_0x3d180f));});};
\ No newline at end of file
+var _0x8eb9=['calleridname','calleridnum','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','%s/%s/e','instanceUrl','catch','error','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Fields','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','newTab','trigger:browser:url','lastevent','toUpperCase','isNil',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','moment','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','localhost','assign','Subjects','Descriptions','ticketType','Task','IsReminderSet','endUserType','contact','lead','WhoId','account','WhatId','Case','ContactId','AccountId','leadId','create','sobject','User','then','length','info','resolve','Name','identity','user_id','display_name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','moduleSearch','cloneDeep','additionalSearchContact','merge','$or','Contact','find','execute','additionalSearchLead','account_contact_lead','additionalSearchAccount','Lead','Account','Phone','attributes','toLowerCase','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','moduleCreate','LastName','<unknown>','format','Caller\x20-\x20%s','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','forEach','includes','string','type','idField','content','variable','variableName','Variable','name','password','concat','securityToken','Connection','clientId','clientSecret','login','Connection\x20established.','queue','serverUrl','stripTrailingSlash','remoteUri','monitor_format','[QUEUE]','recordingURL','uniqueid'];(function(_0xf3ed10,_0xd38216){var _0x81f21f=function(_0x1f7927){while(--_0x1f7927){_0xf3ed10['push'](_0xf3ed10['shift']());}};_0x81f21f(++_0xd38216);}(_0x8eb9,0x90));var _0x98eb=function(_0x14add3,_0x13ce8d){_0x14add3=_0x14add3-0x0;var _0x4a174f=_0x8eb9[_0x14add3];return _0x4a174f;};'use strict';var _=require(_0x98eb('0x0'));var rp=require(_0x98eb('0x1'));var moment=require(_0x98eb('0x2'));var BPromise=require(_0x98eb('0x3'));var md5=require(_0x98eb('0x4'));var jsforce=require('jsforce');var util=require('util');var Redis=require(_0x98eb('0x5'));var intUtil=require(_0x98eb('0x6'));var config=require(_0x98eb('0x7'));var logger=require(_0x98eb('0x8'))(_0x98eb('0x9'));config[_0x98eb('0xa')]=_[_0x98eb('0xb')](config[_0x98eb('0xa')],{'host':_0x98eb('0xc'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x98eb('0xa')]));function emit(_0x4d3b59,_0x54eddf,_0x206a99){io['to'](_0x4d3b59)['emit'](_0x54eddf,_0x206a99);}function getTicket(_0x369aeb,_0xb30bfb,_0xad8a66,_0x364734,_0x30e427,_0xff1724,_0x389993,_0x50c6b5){var _0x5df111=Object[_0x98eb('0xd')]({},{'OwnerId':_0xb30bfb['id'],'Subject':intUtil['getString'](_0x364734[_0x98eb('0xe')],_0x30e427,'\x20'),'Description':intUtil['getString'](_0x364734[_0x98eb('0xf')],_0x30e427,'\x0a')},getCustomFields(_0xff1724,_0x30e427));if(_0xad8a66){if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x11')){_0x5df111['ActivityDate']=moment['utc']();_0x5df111[_0x98eb('0x12')]=![];_0x5df111['IsRecurrence']=![];if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')||_0xad8a66['endUserType']===_0x98eb('0x15')){_0x5df111[_0x98eb('0x16')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x17')){_0x5df111[_0x98eb('0x18')]=_0xad8a66['id'];}}else if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x19')){if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')){_0x5df111[_0x98eb('0x1a')]=_0xad8a66['id'];}else if(_0xad8a66['endUserType']==='account'){_0x5df111[_0x98eb('0x1b')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]==='lead'&&_0x364734[_0x98eb('0x1c')]){_0x5df111[_0x364734[_0x98eb('0x1c')]]=_0xad8a66['id'];}else{logger['info']('Association\x20between\x20Case\x20and\x20Lead\x20skipped');}}}return _0x389993['sobject'](_0x364734[_0x98eb('0x10')])[_0x98eb('0x1d')](_0x5df111);}function getUser(_0x426dd1,_0x4d8ee2,_0x3ac817){if(!_['isNil'](_0x4d8ee2)&&intUtil['validateEmail'](_0x4d8ee2)){var _0x226f03={'Email':_0x4d8ee2};var _0x29b18e={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x3ac817[_0x98eb('0x1e')](_0x98eb('0x1f'))['find'](_0x226f03,_0x29b18e)['execute']()[_0x98eb('0x20')](function(_0x56c9c4){if(_0x56c9c4[_0x98eb('0x21')]){var _0x56ab93=_['find'](_0x56c9c4,function(_0xa81302){return _0xa81302['Email']===_0x4d8ee2;});if(_0x56ab93){logger[_0x98eb('0x22')]('Agent\x20%s\x20found.',_0x4d8ee2);return BPromise[_0x98eb('0x23')]({'id':_0x56ab93['Id'],'name':_0x56ab93[_0x98eb('0x24')]});}}else{logger[_0x98eb('0x22')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x4d8ee2);return _0x3ac817[_0x98eb('0x25')]()[_0x98eb('0x20')](function(_0x5b2644){return BPromise[_0x98eb('0x23')]({'id':_0x5b2644[_0x98eb('0x26')],'name':_0x5b2644[_0x98eb('0x27')]});});}});}else{logger['info'](_0x98eb('0x28'),_0x4d8ee2);return _0x3ac817['identity']()[_0x98eb('0x20')](function(_0x44e9c3){return BPromise[_0x98eb('0x23')]({'id':_0x44e9c3[_0x98eb('0x26')],'name':_0x44e9c3[_0x98eb('0x27')]});});}}function getEndUser(_0x50ccde,_0x3e361f,_0x2cbdd8,_0x3ba0ba,_0x2c076b){var _0x359857={'$or':{'Phone':_0x3ba0ba}};var _0x3e23ca={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x98eb('0x23')]()[_0x98eb('0x20')](function(){logger[_0x98eb('0x22')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f[_0x98eb('0x29')]);switch(_0x3e361f[_0x98eb('0x29')]){case'contact_lead':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]()[_0x98eb('0x20')](function(_0x197181){if(_0x197181&&_0x197181[_0x98eb('0x21')]){return _0x197181;}else{var _0x26769c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x382e05={};_0x382e05[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x26769c[_0x98eb('0x2d')],_0x382e05);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x26769c,_0x3e23ca);}});case _0x98eb('0x32'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x33')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x33')]]=_0x3ba0ba;_['merge'](_0xdd78c[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')]('Account')['find'](_0xdd78c,_0x3e23ca)['execute']()[_0x98eb('0x20')](function(_0x40bc4c){if(_0x40bc4c&&_0x40bc4c['length']){return _0x40bc4c;}else{var _0x13b05b=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchContact']){var _0x467a2b={};_0x467a2b[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x13b05b[_0x98eb('0x2d')],_0x467a2b);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x13b05b,_0x3e23ca)['then'](function(_0x3505c2){if(_0x3505c2&&_0x3505c2[_0x98eb('0x21')]){return _0x3505c2;}else{var _0x16052c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x1af535={};_0x1af535[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x16052c['$or'],_0x1af535);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x16052c,_0x3e23ca);}});}});case'contact':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]();case _0x98eb('0x15'):var _0x39acd7=_['cloneDeep'](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_['merge'](_0x39acd7[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x34'))[_0x98eb('0x2f')](_0x39acd7,_0x3e23ca);case _0x98eb('0x17'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchAccount']){var _0x38d1a1={};_0x38d1a1[_0x3e361f['additionalSearchAccount']]=_0x3ba0ba;_[_0x98eb('0x2c')](_0xdd78c['$or'],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x35'))[_0x98eb('0x2f')](_0xdd78c,_0x3e23ca);default:return null;}})[_0x98eb('0x20')](function(_0x4dddc2){if(_0x4dddc2&&_0x4dddc2[_0x98eb('0x21')]){var _0x508815=_['first'](_0x4dddc2);if(_0x508815){return BPromise[_0x98eb('0x23')]({'id':_0x508815['Id'],'name':_0x508815[_0x98eb('0x24')],'phone':_0x508815[_0x98eb('0x36')],'endUserType':_0x508815[_0x98eb('0x37')]['type'][_0x98eb('0x38')]()});}}})[_0x98eb('0x20')](function(_0x17ab63){if(_0x17ab63){logger[_0x98eb('0x22')](_0x98eb('0x39'),_0x17ab63['endUserType'],_0x3ba0ba);return BPromise[_0x98eb('0x23')](_0x17ab63);}else{logger['info']('Enduser\x20with\x20phone\x20%s\x20not\x20found',_0x3ba0ba);var _0x25e813={'Phone':_0x3ba0ba};if(_0x3e361f[_0x98eb('0x3a')]){if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x14')){logger[_0x98eb('0x22')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813[_0x98eb('0x3b')]=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x15')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813['LastName']=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);_0x25e813[_0x98eb('0x40')]=_0x98eb('0x41');}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x17')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f[_0x98eb('0x3a')]);_0x25e813[_0x98eb('0x24')]=_0x2cbdd8!=='<unknown>'?_0x2cbdd8:util['format']('Caller\x20-\x20%s',_0x3ba0ba);}else{return null;}}return _0x2c076b['sobject'](_['upperFirst'](_0x3e361f[_0x98eb('0x3a')]))['create'](_0x25e813)['then'](function(_0x337eaf){return BPromise['resolve']({'id':_0x337eaf['id'],'endUserType':_0x3e361f['moduleCreate']});});}});}function getCustomFields(_0x49962f,_0x68b9b0){var _0x3238b7={};if(_0x49962f[_0x98eb('0x21')]>0x0){_[_0x98eb('0x42')](_0x49962f,function(_0x2b658f){if(_[_0x98eb('0x43')]([_0x98eb('0x44'),'picklist'],_0x2b658f[_0x98eb('0x45')])&&_0x2b658f[_0x98eb('0x46')]){_0x3238b7[_0x2b658f['idField']]=_0x2b658f[_0x98eb('0x47')]['toString']();}else if(_0x2b658f[_0x98eb('0x45')]===_0x98eb('0x48')&&_0x2b658f['variableName']&&_0x2b658f['idField']){_0x68b9b0[_0x2b658f['variableName']]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x49')]]['toString']());}else if(_0x2b658f[_0x98eb('0x45')]==='customVariable'&&_0x2b658f[_0x98eb('0x4a')]&&_0x2b658f['Variable'][_0x98eb('0x4b')]&&_0x2b658f[_0x98eb('0x46')]){_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')]['toLowerCase']()]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')][_0x98eb('0x38')]()]['toString']());}});}return _0x3238b7;}function getConnection(_0x2a5c79){var _0x2accd6=_0x2a5c79[_0x98eb('0x4c')][_0x98eb('0x4d')](_0x2a5c79[_0x98eb('0x4e')]);var _0x4297c7=new jsforce[(_0x98eb('0x4f'))]({'oauth2':{'loginUrl':_0x2a5c79['remoteUri']||'https://login.salesforce.com','clientId':_0x2a5c79[_0x98eb('0x50')],'clientSecret':_0x2a5c79[_0x98eb('0x51')]}});return _0x4297c7[_0x98eb('0x52')](_0x2a5c79['username'],_0x2accd6)[_0x98eb('0x20')](function(){logger['info'](_0x98eb('0x53'));return _0x4297c7;});}exports[_0x98eb('0x54')]=function(_0x584ed7,_0x1693e2,_0x24a7dd,_0x3cd2fd,_0x852bf1,_0x346182){var _0x2911c4,_0x3b9e0b,_0x440a0b,_0x3a3a0e;_0x346182[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x55')]);_0x346182[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x57')]);if(_0x852bf1&&_0x852bf1[_0x98eb('0x58')]){logger[_0x98eb('0x22')](_0x98eb('0x59'),'Recording\x20is\x20enabled!');_0x1693e2[_0x98eb('0x5a')]=util[_0x98eb('0x3d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x346182[_0x98eb('0x55')],_0x1693e2['uniqueid'],md5(_0x1693e2[_0x98eb('0x5b')]));}else{_0x1693e2['recordingURL']='';}return getConnection(_0x346182)[_0x98eb('0x20')](function(_0x265ec2){_0x3a3a0e=_0x265ec2;return getUser(_0x346182,_0x3cd2fd['email'],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x42a6c8){_0x2911c4=_0x42a6c8;return getEndUser(_0x346182,_0x24a7dd,_0x1693e2[_0x98eb('0x5c')],_0x1693e2[_0x98eb('0x5d')],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x34dde9){_0x3b9e0b=_0x34dde9;return getTicket(_0x346182,_0x2911c4,_0x3b9e0b,_0x24a7dd,_0x1693e2,_0x24a7dd['Fields'],_0x3a3a0e,'queue');})[_0x98eb('0x20')](function(_0x3aa6af){_0x440a0b=_0x3aa6af;logger[_0x98eb('0x22')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x440a0b['id']);logger['info'](_0x98eb('0x5e'),_0x440a0b['id'],_0x3cd2fd[_0x98eb('0x4b')],_0x346182[_0x98eb('0x45')]);switch(_0x346182['type']){case _0x98eb('0x5f'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x3cd2fd[_0x98eb('0x4b')]),_0x98eb('0x61'),{'recordId':_0x440a0b['id']});break;case'newTab':emit(util[_0x98eb('0x3d')]('user:%s',_0x3cd2fd[_0x98eb('0x4b')]),'trigger:browser:url',{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x3a3a0e[_0x98eb('0x63')],_0x440a0b['id'])});break;default:logger['error']('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})[_0x98eb('0x64')](function(_0x38346a){logger[_0x98eb('0x65')](_0x98eb('0x59'),_0x38346a);});};exports[_0x98eb('0x66')]=function(_0x380504,_0x35c97a,_0xbbdf76,_0x5e0002,_0x4fb961,_0xc58121,_0x6a5850){var _0xf76ab9,_0x2e8705,_0x103cef,_0x31803b;_0xc58121[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xc58121[_0x98eb('0x55')]);_0xc58121[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0xc58121['remoteUri']);if(_0x6a5850&&_0x6a5850[_0x98eb('0x67')]&&_0x6a5850[_0x98eb('0x67')]!==_0x98eb('0x68')){logger[_0x98eb('0x22')](_0x98eb('0x69'),_0x98eb('0x6a'));_0x35c97a['recordingURL']=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xc58121['serverUrl'],_0x35c97a[_0x98eb('0x5b')],md5(_0x35c97a[_0x98eb('0x5b')]));}return getConnection(_0xc58121)[_0x98eb('0x20')](function(_0x43e59c){_0x31803b=_0x43e59c;return getUser(_0xc58121,_0x5e0002['email'],_0x31803b);})[_0x98eb('0x20')](function(_0x461f80){_0xf76ab9=_0x461f80;return getEndUser(_0xc58121,_0xbbdf76,_0x35c97a[_0x98eb('0x6c')],_0x35c97a[_0x98eb('0x6d')],_0x31803b);})[_0x98eb('0x20')](function(_0x32b9f2){_0x2e8705=_0x32b9f2;return getTicket(_0xc58121,_0xf76ab9,_0x2e8705,_0xbbdf76,_0x35c97a,_0xbbdf76[_0x98eb('0x6e')],_0x31803b,'outbound');})['then'](function(_0x3b173a){_0x103cef=_0x3b173a;logger[_0x98eb('0x22')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x103cef['id']);logger['info'](_0x98eb('0x6f'),_0x103cef['id'],_0x5e0002['name'],_0xc58121[_0x98eb('0x45')]);switch(_0xc58121[_0x98eb('0x45')]){case _0x98eb('0x5f'):emit(util['format'](_0x98eb('0x60'),_0x5e0002['name']),_0x98eb('0x61'),{'recordId':_0x103cef['id']});break;case _0x98eb('0x70'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x5e0002[_0x98eb('0x4b')]),_0x98eb('0x71'),{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x31803b[_0x98eb('0x63')],_0x103cef['id'])});break;default:logger[_0x98eb('0x65')]('[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized');}})['catch'](function(_0x21572a){logger[_0x98eb('0x65')](_0x98eb('0x69'),_0x21572a);});};exports['unmanaged']=function(_0x20c52d,_0x4cad3c,_0x3be716,_0x5af692,_0x46af3a,_0xee4319){var _0x2ecdca,_0x3ac231,_0x5f37a2,_0x197462;_0xee4319[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xee4319['serverUrl']);_0xee4319['remoteUri']=intUtil[_0x98eb('0x56')](_0xee4319[_0x98eb('0x57')]);if(_0x46af3a&&_0x46af3a[_0x98eb('0x58')]){logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']',_0x98eb('0x6a'));_0x4cad3c[_0x98eb('0x5a')]=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xee4319[_0x98eb('0x55')],_0x4cad3c[_0x98eb('0x5b')],md5(_0x4cad3c[_0x98eb('0x5b')]));}else{_0x4cad3c[_0x98eb('0x5a')]='';}return getConnection(_0xee4319)[_0x98eb('0x20')](function(_0x44a315){_0x197462=_0x44a315;if(!_[_0x98eb('0x74')](_0x5af692)){return getUser(_0xee4319,_0x5af692[_0x98eb('0x4b')],_0x197462);}else{return getUser(_0xee4319,null,_0x197462);}})['then'](function(_0x55da73){_0x2ecdca=_0x55da73;return getEndUser(_0xee4319,_0x3be716,_0x4cad3c[_0x98eb('0x5c')],_0x4cad3c[_0x98eb('0x5d')],_0x197462);})[_0x98eb('0x20')](function(_0x2957c8){_0x3ac231=_0x2957c8;return getTicket(_0xee4319,_0x2ecdca,_0x3ac231,_0x3be716,_0x4cad3c,_0x3be716[_0x98eb('0x6e')],_0x197462);})['then'](function(_0x57f9e0){_0x5f37a2=_0x57f9e0;logger['info']('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']\x20Ticket\x20%s\x20created.',_0x5f37a2['id']);logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+_0x98eb('0x75'),_0xee4319[_0x98eb('0x45')]);})[_0x98eb('0x64')](function(_0x35c6e0){logger[_0x98eb('0x65')]('['+_0x4cad3c['lastevent']['toUpperCase']()+']',_0x35c6e0);});};
\ No newline at end of file